Gerry McGovern - Creating Customer-Centric Website

Date: May 05 2008 - May 06 2008

Location: Ottawa, Canada

Website: http://www.neoinsight.com/workshops/mcgovern-overview.html

About This Event

If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability.

Gerry McGovern, is making a repeat visit to Ottawa, after his sold-out presentation last November, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it's selling products or delivering services.

This two-day Masterclass will provide you with the knowledge and tools needed to create quality "killer Web content" and the arguments to support an approach that puts the customer at the very centre of your Web strategy.

You should attend this workshop if you are:
- Writing, editing or publishing Web content
- Managing Web projects
- Promoting websites
- Concerned about Web usability

The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI).

Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design.

We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us!

Sign Up!

http://www.neoinsight.com/workshops/mcgovern-overview.html

Tags

carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design