San Francisco USA 2006-10-25 In our years of consulting at Cooper, we've learned that getting the design right is only half the job; the rest is getting it built. Let our experienced design communicators show you how to persuade the stakeholders that your solution is the best way to satisfy customers and accomplish business goals. After that, we'll teach you how to document the expected form and behavior in enough detail that programmers can build it, QA can write test cases from it, and marketing and sales can start showing it to the world. WHO SHOULD ATTEND Product planners, developers, marketers, usability professionals, design practitioners, and managers who are committed to creating a great customer experience. YOU WILL LEARN HOW TO: *Target your communication for specific audiences *Communicate persuasively to build buy-in throughout the design process *Present requirements and help stakeholders prioritize them *Describe an interaction framework and show your audience why it's good *Defend your design without being defensive *Create compelling User & Domain Analysis documents *Construct a detailed Form & Behavior Specification that developers actually want to use *Get the most from your precious documentation time and effort COURSE MATERIALS INCLUDE: *Course binder with hard copies of slides and a variety of useful handouts and worksheets *An example of a User & Domain Analysis document *Example sections of a Form & Behavior Specification WHAT PEOPLE ARE SAYING ABOUT THIS COURSE: “A logical and well thought-out approach to documenting the design and getting buy-in throughout the process.â€? “Awesome! I came away with concrete examples I can use and apply to our process right away.â€? “Helps you understand what the real problems are and gives you the tools to solve those problems.â€? JUST 2 SEATS LEFT AS OF SEPTEMBER 22ND! This course is held quarterly. Limited to 20 participants. Don't forget, we can bring our classes to you! 49 CA Want to get your design built? Try this 2-day course on communicating with stakeholders about everything from research findings to concepts to final specs. Taught by a senior Cooper designer. 2006-10-23 false http://www.cooper.com http://events.boxesandarrows.com/events/49 http://events.boxesandarrows.com/event/logo/49/cooperlogo.jpg communication, cooper, documentation, interaction design, personas San Francisco USA 2006-10-27 Although the right features and behavior are essential to successful product design, the way they are presented can be just as important. The application of type, color, icons, and other aspects of visual design are critical to the usability of your product or Web site. Visual design choices are also critical to connecting emotionally with your customers (and to selling more products). This is not just a class on principles! It also covers process you won't see anywhere else. WHO SHOULD ATTEND: Designers, developers, usability professionals, brand managers, and anyone else responsible for delivering products that are desirable as well as usable. YOU WILL LEARN HOW TO: *Use visual design to clarify interaction and information *Use research and personas to guide visual choices and drive consensus *Create learnable, memorable icons *Adapt your corporate identity to a product or Web site *Apply visual design principles to multiple platforms *Develop a comprehensive visual system for consistent, easy application *Capture your work in a comprehensive Visual Style Guide COURSE MATERIALS INCLUDE: *Course binder with hard copies of slides and a variety of useful handouts *Visual Style Guide example “Five stars!â€? “Take this course! There’s really none like it. Till now, you’d have to have taken a few graphic design classes to get this complete and focused a study.â€? “Prescriptive information that’s really useful.â€? “The instructors are clear, kind, enthusiastic, knowledgeable, sophisticated, and respectful!!!â€? “I felt the presenters CARED about the topic and were experts.â€? “It’s hard to come up with anything to improve. I love the classes here. Can’t wait for the next one!â€? JUST ONE SEAT LEFT AS OF SEPTEMBER 22ND! Attendance is limited to 20 people. This course is held quarterly. If you have a large group, Cooper U can come to you! 50 CA 2-day class on visual design process, principles and examples that will help you make your interactive products not only more usable, but also more desirable. Taught by senior Cooper visual designers. 2006-10-25 false http://www.cooper.com http://events.boxesandarrows.com/events/50 http://events.boxesandarrows.com/event/logo/50/cooperlogo.jpg cooper, interface design, personas, visual design San Francisco USA 2006-12-09 As the foundation course in the Cooper U curriculum, the Practicum was designed for usability and design practitioners, product managers, and anyone else who strives to fill the gap between a product idea and what actually gets built. In this course, you will work through a specific design problem while learning how to: *Better understand business stakeholder needs *Plan and conduct ethnography-based research with users and potential users *Create a rigorously-defined persona set from user data *Use scenarios and goals to determine requirements *Apply scenarios, principles, and design patterns to define and iterate an interaction framework *Apply these methods to everything from pie-in-the-sky innovation to minor product updates The Practicum is held at Cooper's headquarters approximately 10 times a year. For the convenience of international travelers, our other courses are sometimes scheduled immediately after the practicum. All sessions are limited to 20 participants. WHAT PEOPLE ARE SAYING ABOUT THIS COURSE “This is commercially grounded, highly captivating, very interactive, a lot of fun, and has given me something to take back which I’m confident I can apply. The cost benefit is not an issue–--this has to be taken by our designers.â€? “Inspiring, educational, fun. I’m leaving with a lot of tools, information, and confidence.â€? “Well worth your time. Fills the large void between needs identification and construction.â€? “Great course. We can apply these design methods to the hole in our XP process.â€? “Highly recommended! Even as an experienced designer I both learned a lot and got a sanity check for the work I’m doing. I’m totally energized!â€? EARLY REGISTRATION AND GROUP DISCOUNTS AVAILABLE. If you have a large team to train, we can bring our courses to you. 48 CA Learn about Personas and Goal-Directed Design from the people who invented them! This intensive, hands-on workshop led by senior Cooper designers covers research, personas, scenarios, and design. 2006-12-05 false http://www.cooper.com http://events.boxesandarrows.com/events/48 http://events.boxesandarrows.com/event/logo/48/cooperlogo.jpg cooper, interaction design, personas, research, scenarios San Francisco USA 2007-01-20 As the foundation course in the Cooper U curriculum, the Practicum was designed for usability and design practitioners, product managers, and anyone else who strives to fill the gap between a product idea and what actually gets built. In this course, you will work through a specific design problem while learning how to: *Better understand business stakeholder needs *Plan and conduct ethnography-based research with users and potential users *Create a rigorously-defined persona set from user data *Use scenarios and goals to determine requirements *Apply scenarios, principles, and design patterns to define and iterate an interaction framework *Apply these methods to everything from pie-in-the-sky innovation to minor product updates The Practicum is held at Cooper's headquarters approximately 10 times a year. For the convenience of international travelers, our other courses are sometimes scheduled immediately after the practicum. All sessions are limited to 20 participants. WHAT PEOPLE ARE SAYING ABOUT THIS COURSE “This is commercially grounded, highly captivating, very interactive, a lot of fun, and has given me something to take back which I’m confident I can apply. The cost benefit is not an issue–--this has to be taken by our designers." “Inspiring, educational, fun. I’m leaving with a lot of tools, information, and confidence." “Well worth your time. Fills the large void between needs identification and construction." “Great course. We can apply these design methods to the hole in our XP process." “Highly recommended! Even as an experienced designer I both learned a lot and got a sanity check for the work I’m doing. I’m totally energized!" EARLY REGISTRATION AND GROUP DISCOUNTS AVAILABLE. If you have a large team to train, we can bring our courses to you. 87 CA Learn about Personas and Goal-Directed Design from the people who invented them! This intensive, hands-on workshop led by senior Cooper designers covers research, personas, scenarios, and design. 2007-01-16 false http://www.cooper.com http://events.boxesandarrows.com/events/87 http://events.boxesandarrows.com/event/logo/87/cooperlogo.jpg cooper, interaction design, personas, research, scenarios San Francisco USA 2007-01-26 In our years of consulting at Cooper, we've learned that getting the design right is only half the job; the rest is getting it built. Let our experienced design communicators show you how to persuade the stakeholders that your solution is the best way to satisfy customers and accomplish business goals. After that, we'll teach you how to document the expected form and behavior in enough detail that programmers can build it, QA can write test cases from it, and marketing and sales can start showing it to the world. WHO SHOULD ATTEND Product planners, developers, marketers, usability professionals, design practitioners, and managers who are committed to creating a great customer experience. YOU WILL LEARN HOW TO: *Target your communication for specific audiences *Communicate persuasively to build buy-in throughout the design process *Present requirements and help stakeholders prioritize them *Describe an interaction framework and show your audience why it's good *Defend your design without being defensive *Create compelling User & Domain Analysis documents *Construct a detailed Form & Behavior Specification that developers actually want to use *Get the most from your precious documentation time and effort COURSE MATERIALS INCLUDE: *Course binder with hard copies of slides and a variety of useful handouts and worksheets *An example of a User & Domain Analysis document *Example sections of a Form & Behavior Specification WHAT PEOPLE ARE SAYING ABOUT THIS COURSE: “A logical and well thought-out approach to documenting the design and getting buy-in throughout the process." “Awesome! I came away with concrete examples I can use and apply to our process right away." “Helps you understand what the real problems are and gives you the tools to solve those problems." JUST 2 SEATS LEFT AS OF SEPTEMBER 22ND! This course is held quarterly. Limited to 20 participants. Don't forget, we can bring our classes to you! 86 CA Want to get your design built? Try this 2-day course on communicating with stakeholders about everything from research findings to concepts to final specs. Taught by a senior Cooper designer. 2007-01-24 false http://www.cooper.com http://events.boxesandarrows.com/events/86 http://events.boxesandarrows.com/event/logo/86/cooperlogo.jpg communication, cooper, documentation, interaction design, personas San Francisco USA 2008-06-21 Our four-day Practicum is an intensive, hands-on workshop led by senior Cooper designers. We’ll show you how to: * Identify and address business issues * Plan and conduct user research to uncover user goals and mental models * Turn user data into a set of personas that guide (and sell!) the design * Use scenarios and goals to identify and prioritize requirements * Apply scenarios, principles and patterns to define the right interaction framework * Apply these methods to everything from pie-in-the-sky innovation to minor product updates As the foundation course in the Cooper U curriculum, the Interaction Design Practicum was created for usability and design practitioners, product managers, and anyone else who strives to fill the gap between a list of requirements and what actually gets built. _______________________________________ What attendees have said about this course: "Highly recommended! Even as an experienced designer I both learned a lot and got a sanity check for the work I'm doing. I'm totally energized!" "Well worth your time. Fills the large void between needs identification and construction." "Inspirational, educational, fun. I'm leaving with a lot of tools, information, and confidence." _______________________________________ Our new "Business of Innovation" course happens the following week on June 23-24. If you can't attend this Practicum session, there's another July 22-25, followed by our two day Visual Interface Design and Communicating Design classes. 469 CA Learn about personas and Goal-Directed Design from the people who invented them! This 4 day hands-on course is taught by senior Cooper designers. 2008-06-17 false http://www.cooper.com/services/training/ixd_practicum.html http://events.boxesandarrows.com/events/469 http://events.boxesandarrows.com/event/logo/469/logo_cooperU.gif cooper, cooper u, interaction design, personas, research San Francisco USA 2008-06-25 The Business of Innovation: Aligning Your Organization Through Design. This new two day course is intended for all of you who have been working hard to help your organizations get the most out of design. We’ll cover the topics so many people have been asking us about, including: Day one -What makes products (and the companies that make them) successful -How design provides a repeatable approach to innovation -Why companies fail at innovation and design -Assessing how well your organization has incorporated design -Pros and cons of various organizational structures and processes for design and development -Determining what roles, processes, and structures are right for your company -New product definition vs. incremental innovation Day two -Principles and challenges in change management -Being an effective leader of change -Characteristics of successful change initiatives -Developing a change plan and building consensus around it -Identifying a demonstration project -Identifying ways to measure your success -Implementing a change plan and handling challenges along the way -Maintaining design and innovation as core values As in all Cooper U courses, we’ll provide plenty of content along with hands-on learning. We’ll be taking a business school approach, examining detailed case studies of what has and hasn’t worked for other organizations. We’ll also give you opportunities to apply what you’re learning to your own organization so you’ll have the beginnings of a plan to share when you go back to the office. Instructors Kim Goodwin and Steve Calde will lead the course, which is limited to 20 people to ensure plenty of interaction. 468 CA Incorporating design into your organization's structure, process, and culture is one of the best ways to ensure ongoing and effective innovation. Doing so is no small task; let Cooper show you how. 2008-06-23 false http://www.cooper.com/services/training/the_business_of_innovation.html http://events.boxesandarrows.com/events/468 http://events.boxesandarrows.com/event/logo/468/logo_cooperU.gif business, cooper, cooper u, innovation, organizational change San Francisco USA 2008-07-26 Our four-day Practicum is an intensive, hands-on workshop led by senior Cooper designers. We’ll show you how to: * Identify and address business issues * Plan and conduct user research to uncover user goals and mental models * Turn user data into a set of personas that guide (and sell!) the design * Use scenarios and goals to identify and prioritize requirements * Apply scenarios, principles and patterns to define the right interaction framework * Apply these methods to everything from pie-in-the-sky innovation to minor product updates As the foundation course in the Cooper U curriculum, the Interaction Design Practicum was created for usability and design practitioners, product managers, and anyone else who strives to fill the gap between a list of requirements and what actually gets built. _______________________________________ What attendees have said about this course: "Highly recommended! Even as an experienced designer I both learned a lot and got a sanity check for the work I'm doing. I'm totally energized!" "Well worth your time. Fills the large void between needs identification and construction." "Inspirational, educational, fun. I'm leaving with a lot of tools, information, and confidence." _______________________________________ If you can stick around for a weekend in San Francisco, consider taking our two day Visual Interface Design and Communicating Design classes the following week. 470 CA Learn about personas and Goal-Directed Design from the people who invented them! This 4 day hands-on course is taught by senior Cooper designers. 2008-07-22 false http://www.cooper.com/services/training/ixd_practicum.html http://events.boxesandarrows.com/events/470 http://events.boxesandarrows.com/event/logo/470/logo_cooperU.gif cooper, cooper u, interaction design, personas, research San Francisco USA 2008-07-30 Visual interface design combines detailed interaction design, screen layout, and branding to ensure that a well-conceived, well-behaved product is also a usable and desirable one. Doing visual interface design the Goal-Directed way helps ensure that decisions and evaluation are based on clear criteria, rather than subjective opinion. This two-day workshop will teach you how to: * Use research and personas to guide visual choices and drive consensus * Use color, size, and other visual properties to clarify interaction and information * Create learnable, memorable icons * Adapt your corporate identity to a product or Web site * Apply visual design principles to multiple platforms * Manage the collaboration between interaction design and visual interface design * Develop a comprehensive visual system for consistent, easy application * Capture your work in a comprehensive visual style guide After taking this course, interaction designers, programmers, and product managers will be better able to evaluate and discuss visual interface design. Practicing visual interface designers and graphic designers may find that the sections on brand and using visual properties to establish hierarchy are review. ______________________________________ Here's what attendees are saying: "Take this course! There's really none like it." "Excellent course. Good mix of theory and practical application." "Intense and challenging--full of information that can be used in real life." _______________________________________ Make the trip even more worthwhile! Our four-day Interaction Design Practicum is the previous week, and our two-day course on Communicating Design is the same week. All Cooper U courses are taught by senior Cooper designers. Courses are limited to 20 people to ensure plenty of interaction. 471 CA Learn how Goal-Directed visual interface design can ensure that a product is both usable and desirable, and that decisions and evaluation are based on clear criteria, rather than subjective opinion. 2008-07-28 false http://www.cooper.com/services/training/visual_interface_design.html http://events.boxesandarrows.com/events/471 http://events.boxesandarrows.com/event/logo/471/logo_cooperU.gif cooper, cooper u, interface design, personas, visual design San Francisco USA 2008-08-01 Even the best design can't speak for itself. In our years of consulting at Cooper, we've learned that getting the design right is only part of the job. Let our experienced designers show you how to persuade stakeholders that your solution is the best way to satisfy customers and accomplish business goals. After that, we'll teach you how to document the expected form and behavior in enough detail that engineers can build it, QA can write test cases from it, and marketing and sales can start showing it to the world. This two-day class will teach you effective ways to: * Target your communication for specific audiences * Communicate persuasively to build buy-in throughout the process * Present requirements and help stakeholders prioritize them * Describe an interaction framework and show your audience why it's good * Defend your design without being defensive * Create compelling User & Domain Analysis documents * Construct a detailed specification that developers actually want to use * Get the most from your documentation time and effort _______________________________________ Here's what attendees are saying: "A logical and well thought-out approach to documenting the design and getting buy-in throughout the process." "Awesome! I came away with concrete examples I can use and apply to our process right away." _______________________________________ Make the most of your trip to San Francisco! Our two-day Visual Interface Design class is the same week, and our four-day Interaction Design Practicum is the week before. All Cooper U courses are taught by senior Cooper designers. All are limited to 20 people to ensure plenty of interaction. 472 CA Even the best design can't speak for itself. Good communication is essential to persuade stakeholders and guide engineers. This two-day course shows you how. 2008-07-30 false http://www.cooper.com/services/training/communicating_design.html http://events.boxesandarrows.com/events/472 http://events.boxesandarrows.com/event/logo/472/logo_cooperU.gif communicating design, cooper, cooper u, documentation, interaction design, personas