Chicago USA 2006-09-15 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 29 IL This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2006-09-14 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/29 enterprise information architecture, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Banff Canada 2006-09-17 Canux is the annual Canadian User Experience workshop. Canux is a non-profit grassroots event that brings world-class instructors together with practitioners for hands-on learning. It’s a small gathering, limited to 75 participants, with a focus on practical skills for user experience professionals - designers, information architects, interaction designers, front-end architects, usabilitistas, and anyone else who’s passionate about making things work well for people. 33 Canada Canux, the Canadian User Experience workshop, is a grassroots event that brings world-class instructors together with UX practitioners for hands-on learning. 2006-09-14 false http://www.canux2006.com/ http://events.boxesandarrows.com/events/33 design, ia, information architecture, user experience, ux, workshop Conference call Canada 2006-09-28 Date and time: Wednesday Sept. 27th, 2006 - 2:00 to 3:30 PM EDT. Duration: 90 minutes Cost: $50 per attendee. Description: Building applications and systems to support customer processes - either self service or call center support - requires an understanding of your customer's 'intent' as well as their mental model. Terminology has to be intuitive and self evident in the case of self service, or needs to lead the service rep down the correct path in the case of call center support. In this session, you'll hear about: - a large health insurance company who will discuss how they approached developing a taxonomy and metadata standard to support a 17,000 person call center - a case study about a large UK based telecom service company and how they structured content and tagging to support web self service and an interactive voice response (IVR) deployment. Presenters: - Seth Earley is founder and senior consultant for Earley & Associates, Inc., a consulting firm specializing in knowledge, content and document management systems with a focus on taxonomy development and workflow design. With 20 plus years in the technology field, he has been involved in knowledge and content management processes for the past 12 years. - Glenn Bair manages e learning at Aetna Insurance. (more to come) - Greg Reid is President and CEO of InFuture LLC. He has over 16 years of consulting and project management experience in information, content and knowledge management. Prior to creating InFuture, he was a Partner in Accenture’s Human Performance management consulting practice. Greg is considered a leader in implementing information management capabilities into Call Centers and into Customer Self-Service models often leading projects impacting 14,000+ Call Center Representatives. 68 Canada Taxonomies - The Key to Effective Customer Service Applications. Join us for this 90 minute conference call on taxonomy strategies for supporting customer processes and systems. 2006-09-27 false http://www.earley.com/events.htm http://events.boxesandarrows.com/events/68 content management, customer service, earley, information architecture, metadata, tagging, taxonomies Washington USA 2006-09-29 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 30 DC This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2006-09-28 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/30 enterprise information architecture, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Berlin Germany 2006-10-02 The 2006 Euro IA Summit theme is ’Building Our Practice’ After the success of last year’s Euro IA Summit, it was obvious we had to organise another one this year. This year we want to look at what it takes to be an IA in Europe. What are the things that we have in common? What are the specifc issues we have to deal with in our country or our business? How can we extend and build the practice of IA in Europe? *Why do we need a European Summit?* For starters, if you live over here, it’s a lot easier to get to Berlin than the U.S. or Canada. Second, when we deal with multi-language applications, we really mean it - there are over 20 national languages within the EU alone. Third, we are doing amazing things with alternative interfaces - phones and pocket computers, for example. Most important of all, we are European, not North American - and we see the world a little differently. 12 Germany Continue to build the practice of information architecture in Europe -- come together and discuss! We welcome euro IAs and other people involved in structuring information for electronic media. 2006-09-30 false http://www.euroia.org/ http://events.boxesandarrows.com/events/12 ia, information architecture, ixd Philadelphia USA 2006-10-12 When Comcast was founded in 1963, cable television was primarily a means to bring broadcast signals to customers that, due to distance or geography, were unable to receive them clearly with antennas. Today, over 21 million customers can receive hundreds of channels, internet access and more from Comcast. And the technology continues to progress at a sometimes dizzying pace. Comcast, however, is a leader in our industry. Our goal here in Comcast Interactive Media is to continue to enhance Comcast’s award winning portal and develop and grow Comcast’s online content and interactive businesses. On October 12th, we will host an "Invitation Only" Open House at our headquarters in Philadelphia, Pennsylvania for the information Architecture, Interactive Graphic Design, Web Development, Software Engineering, Video, Editorial /Production, Product Management and Creative departments. If you’d like to be part of the excitement please send your resume to Cim_Invitational1@Comcast.com today! 79 PA In today’s converging world, we’re taking chances…reaching higher…stirring things up! We’re visionaries, entertainers, and leaders. We’re Comcast! 2006-10-03 false http://www.comcast.com http://events.boxesandarrows.com/events/79 information architecture, interactive graphic design, usability Cambridge USA 2006-10-13 Use BOXES promotion code and receive $50 off each day or $250 off a four-day registration. Keynotes by Jared Spool and Barry Schwartz Ground-breaking Full-Day Seminars: Creating Persuasion Architecture Online Bryan and Jeffrey Eisenberg, Future Now Develop a strategy for persuading your users to take action. You'll learn how to map your user goals with your site's business goals. - o - o - How to Design a Task-Based Information Architecture Gerry McGovern Get a solid grounding in information architecture that will enable you to create designs that help users find what they want. - o - o - Building and Managing a Successful User Experience Team Sarah Bloomer and Susan Wolfe Learn proven processes for creating a successful usability team, including how the best teams work together and report success. - o - o - Rich Internet Applications and AJAX David (Heller) Malouf & Bill Scott, Yahoo! Learn to create your own Rich Internet Application solution using powerful technologies, such as AJAX or Flash. - o - o - Making Meaning: Creating an Engaging User Experience Nathan Shedroff Learn the most effective processes for establishing a deep and meaningful connection with your users. - o - o - Site Seeing: Communicating Successfully with Visual Design Luke Wroblewski, Yahoo! Get practical insights and strategies for boosting your site's visual appeal and delighting your users. - o - o - Bringing User-Centered Design Practices into Agile Development Projects Jeff Patton, ThoughtWorks Utilize Agile Development processes to speed development, improve quality, reduce feature creep, and encourage team collaboration. - o - o - Advanced Methods for Usability Testing Rolf Molich Uncover the best practices for usability testing with rare insights pulled from research on more than a dozen usability teams. - o - o - Full-day seminars by Jared Spool, Christine Perfetti, and Josh Porter 22 MA Our eleventh annual conference is being held October 9-12, 2006 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars on today's critically important design topics. 2006-10-09 false http://www.uiconf.com http://events.boxesandarrows.com/events/22 http://events.boxesandarrows.com/event/logo/22/UI11-badge.jpg agile developement, ajax, barry schwartz, bill scott, discount, gerry mcgovern, ia, information architecture, jared spool, luke wroblewski, managing teams, nathan shedroff, persuasion architecture, rias, teams, usability testing, user experience, visual design Canberra Australia 2006-10-15 The next Canberra IA Cocktail Hour is on Tuesday 14 November 2006. We've moved it to the second Tuesday... there will be bit of a horse race and some possibility of drinking on the first Tuesday :) Donna Maurer, IA extraordinaire and a talented presenter, will be talking on everything you need to know (and some you don't) about IA structures - hierarchies, faceted classification, database, organic structures We follow a meet'n'greet/presentation/chat format, with the emphasis on information exchange at practitioner level. This is a great opportunity to talk with other IAs in Canberra, have a few drinks, and chat about work. Time: 17:00-18:30 Day/Date: Tuesday 14 November 2006 Venue: SMS Management & Technology Ground Floor, 8 Brindabella Circuit CANBERRA AIRPORT ACT Please RSVP by COB Wednesday 8 November 2006 for catering purposes. Parking: a reminder that Brindabella Park has different parking arrangements than those found in many parts of Canberra - there is free parking for the first hour adjacent to the entrance of 8 Brindabella Circuit. After that you have to move your car or pay for parking (and this applies past the end of the meeting). PS: there is a contact list for the Canberra IA Cocktail Hours: you can join via http://au.groups.yahoo.com/group/canberra_ia_community 109 Australia Donna Maurer talks on Information architecture: Beyond the hierarchy 2006-10-14 false http://events.boxesandarrows.com/events/109 australia, canberra, information architecture Seattle USA 2006-10-20 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 21 WA This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2006-10-19 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/21 http://events.boxesandarrows.com/event/logo/21/lou.jpg enterprise information architecture, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Seattle USA 2006-10-29 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 71 WA 7-day conference (also in London in November with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-10-22 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/71 http://events.boxesandarrows.com/event/logo/71/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, management, mobile devices, nielsen norman group, personas, seattle, tog, usability, user testing, windows vista Seattle USA 2006-10-25 Design problems are increasingly becoming information problems. Throughout their days, people are engaging with complex information to manage their lives. And designers now realize that information isn't simply this stuff you find -- the appropriate presentation of information helps people make sense of the world around them. This conference addresses issues of design for an always-on, always-connected world. Where "cyberspace" is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. This conference brings together people who are addressing these challenges head on. Speakers from a variety of backgrounds will discuss designing complex information spaces in the physical and virtual worlds. program. Keynote: Bruce Sterling 7 WA A conference on designing complex information spaces of all kinds. 2006-10-23 false http://www.ideaconference.org/ http://events.boxesandarrows.com/events/7 http://events.boxesandarrows.com/event/logo/7/idea-2006.jpg design, ia, information architecture, ixd, user experience Boston USA 2006-11-02 November 1, 2006 The Conference Center at Bentley College Waltham, MA 02452 6:30 - 9 p.m. Boston-IA (www.Boston-IA.org), a networking organization bringing Information Architecture and Internet Accessibility together, will present Dana Louise Simberkoff of HiSoftware (www.HiSoftware.com), creators of the Cynthia Says accessibility evaluation portal (www.CynthiaSays.com) and other products such as AccMonitor, AccVerify, and Hi-Caption, talking about about "Incorporating Automated Testing into Your Web Accessibility Strategy". Pre-registered participants will receive a free book about achieving accessibility compliance for websites and intranets. Pre-register at www.Boston-IA.org before October 30. Pay at the door. On-campus parking passes required. Event Price: $25 for guests; free for Boston-IA members. call: 781-646-6849 email: info@Boston-IA.org 101 MA Boston-IA (www.Boston-IA.org) presents HiSoftware, creators of Cynthia Says (www.CynthiaSays.com), on using automated web testing tools to test and maintain Web Accessibility. 2006-11-01 false http://www.boston-ia.org/meetings.html http://events.boxesandarrows.com/events/101 http://events.boxesandarrows.com/event/logo/101/Boston-IA.gif accessibility, automated testing, boston, design tools, information architecture, web design tools, web standards 2006-11-05 Learn the tools and techniques to efficiently created high-quality hyperlinked site A-Z indexes for web sites, intranets, or sub-sites. Four weekly lessons issued over November 1 - 30, participant discussion list, and individualized feedback are included. Cost is $250. Continuing education credit is awarded by Simmons Graduate School of Library and Information Science. Workshop is taught by Heather Hedden, Coordinator of the Web Indexing SIG of the American Society of Indexers and President of the New England Chapter of the American Society of Indexers. 103 Four-week online workshop on how to create site A-Z indexes is offered through the Continuing Education Program of Simmons College Graduate School of Library and Information Science. Nov. 1-30. 2006-11-01 true http://www.simmons.edu/gslis/continuinged/workshops/online.shtml#indexes http://events.boxesandarrows.com/events/103 indexing, information architecture, site indexes, workshops Philadelphia USA 2006-11-03 What: Joint PHICHI and AIGA November Meeting: the Visual vs. the Usable - A Panel Discussion PhiCHI (The Philadelphia Region's Chapter of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic Arts) will be holding their next joint meeting; a round table discussion with audience participation and panelists from user experience and design team members from Electronic Ink, Inc. and The Vanguard Group, Inc.. The panelists will discuss questions that were previously submitted from the AIGA and PHICHI members (For example, how do you feel when you are handed a wireframe to design/how do you feel when your wireframe is not adhered to?). We will endeavor to address as many questions as time permits at the event. Remember, we envision The Visible vs. the Usable to be a series of events. The discussion will continue. When: Thursday, November 2nd Refreshments & Networking: 6-6:30pm – Food and beverages will be provided. Panel Discussion: 6:30pm – 8ish Where: Heilmeier Hall University of Pennsylvania The Towne Building 220 S. 33rd Street Philadelphia, PA 19104 Campus Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=158 Buliding Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=343 Parking Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Sponsor: This event could not have been possible without the support of our proud sponsor, Electronic Ink (www.electronicink.com)! -------------------------- Would you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yahoo.com/group/phillychi/join PHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. 102 PA PhiCHI and AIGA Philadelphia will be holding their next joint meeting; a round table discussion with audience participation and panelists from team members of Electronic Ink and The Vanguard Group. 2006-11-02 false http://events.boxesandarrows.com/events/102 http://events.boxesandarrows.com/event/logo/102/logo.jpg aiga, design, ia, information architecture, phichi, usability, user experience, ux London United Kingdom 2006-11-12 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 72 United Kingdom 7-day conference (also in Seattle in October with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-11-05 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/72 http://events.boxesandarrows.com/event/logo/72/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, london, management, mobile devices, nielsen norman group, personas, tog, usability, user testing, windows vista Santiago Chile 2006-11-15 Universidad de Chile's CWR will host one of the most amazing IA-UX events to date: including experts from the traditional English-speaking IA circles, plus the leaders of the Spanish speaking IA communities in Spain and Latin America. The presentations will be focused on making the case for IA, we need to open the eyes of the Latin American market on how IA can be the tool to help them find their lost customers. - Registrations not yet open, cost will be low - Our speaker list includes: * Peter Morville (USA) * Peter Merholz (USA) * Gene Smith (Canada) * Peter Van Dijck (Belgium) * Jorge Arango (Panama) * Jesse James Garrett (USA) * Rebecca Blood (USA) * Nacho Puell (Spain) * Javier Cañada (Spain) * Diego Lafuente (Spain) * Juan Carlos Camus (Chile) * Jorge Barahona (Chile) Our event is organized around four sequential tracks: * Banking * Commerce * Government * Blogs 20 Chile Seventh Society and ITs Encounter - In search for the lost customer. 2006-11-13 false http://www.cwr.cl/events/summit2006/ http://events.boxesandarrows.com/events/20 http://events.boxesandarrows.com/event/logo/20/cwr-72nucleus.jpg blogs, chile, experience design, ia, information architecture, santiago, summit, user experience Boston USA 2006-12-01 The international event assembles the worlds largest and most experienced panel of content management thought leaders, practitioners, educators, and solution providers together under one roof for three days of unique presentations, panel discussions, product demonstrations, and networking opportunities all designed to help attendees find solutions to the content challenges they face. This years event is co-located with the Content Management Professionals Summit, Content Management and the World Enterprise, a one-day intensive learning and networking experience that takes place November 27. The Summit features interactive roundtable discussions, peer-to-peer networking, and hands-on workshops lead by a stellar lineup of content professionals with real-world experience solving globalization content management problems. Also on tap at Gilbane Boston: four pre-conference tutorials covering hot topics including: web content management, the Darwin Information Typing Architecture (DITA), web operations management, and taxonomy development and implementation. The conference also boasts a best-of-breed Technology Showcase, a one-stop shop for content products and services featuring over 60 exhibitors. Sponsors include Interwoven, Microsoft, Crown Peak, and RedDot Solutions. 46 MA Content creators, designers, managers, and publishers convene to learn what's hot, what's not, in content technologies; Web, wikis, blogs, search, collaboration and automated publishing featured 2006-11-28 false http://www.gilbaneboston.com http://events.boxesandarrows.com/events/46 http://events.boxesandarrows.com/event/logo/46/Gilbane_logonew.jpg blogs, content management, content modeling, darwin information typing architecture, dita, experience design, globalization, information architecture, localization, translation, wikis, xml London United Kingdom 2006-12-01 Meet at 6.30, at the usual Three Kings in Clerkenwell. We may be upstairs, depending where there's room. http://www.beerintheevening.com/pubs/s/17/1792/Three_Kings/Clerkenwell We'll have a sign, but newbies are welcome to drop me a line off-list beforehand to arrange to meet up. (david dot carruthers @ twentysixlondon.com) Primarily for those who were there to chat about the conference and give a summary to those that couldn't go. Also a chance to air any other IA related thoughts that have been bouncing round your head. (eg, crossover between IA & Planning, london-ia 'bookclub') And to generally say hello. 138 United Kingdom (very) post Euro IA get-together. To chat about the conference, and give a heads up to those who weren't there. Plus any other IA related thoughts... 2006-11-30 false http://events.boxesandarrows.com/events/138 ia, information architecture, london New York USA 2006-12-13 The UX community in NYC will be getting together for a Holiday social event. Where: Eight Mile Creek (downstairs) 240 Mulberry Street (between prince and spring) http://www.eightmilecreek.com/ Time: 6p - 9p 99 NY In NYC all the UX related orgs will be meeting to create a different kind of experience. Come socialize and mingle amongst the designers, testers, architects and researchers. 2006-12-12 false http://events.boxesandarrows.com/events/99 bar, chanuka, chanukah, chrismas, hannukah, hanukah, holidays, information architecture, interaction design, ixd, kwanza, new york, new york city, nyc, party, social, soho, usability, user experience, ux, xmas Washington USA 2006-12-14 We're having a meet, greet, and plan meeting next Wednesday, 12/13 from 6-7pm. The agenda is to meet people, greet people, and throw out some ideas for events for next year. We've found a Starbucks a block away from Metro Center: * http://tinyurl.com/yz66g9 (Yahoo Map) Metro Center is at the intersection of the red, orange, and blue metro lines and one stop away from the green and yellow lines (change trains at Gallery Place). The Starbucks is at 13th and E St. NW near the Reagan building and the Shops at National Place: * 1301 Pennsylvania Ave Nw, Washington, DC; (202) 737-7378 143 DC The Interaction Design Association local group for Washington, DC is having a meet and greet. 2006-12-13 false http://tech.groups.yahoo.com/group/IxDA-DC/ http://events.boxesandarrows.com/events/143 information architecture, interaction design, user experience, web design Philadelphia USA 2006-12-16 This will be a great opportunity to combine celebrating the holiday season while getting to know your fellow PhillyCHI members better. We also hope you'll take this opportunity to become better acquainted with the new officers and volunteers for ’07! When: Friday, December, 15th 6:30 – 9:30 PM Where: Noche - www.noche215.com 1901 Chestnut Street Philadelphia, PA 19103 (conveniently located within 4 blocks of Suburban Station) Parking options: http://tinyurl.com/y9twna RSVP: Not required, but appreciated. Please send RSVPs to phillychi@gmail.com **Try to arrive on time to take advantage of our one hour open bar.** ~~~~~~~~~~~~~ Sponsors: This event would not be possible without the support of our proud sponsors, GSI Commerce and Usable Interface... GSI Commerce (http://www.gsicommerce.com) is a leading provider of outsourced e-commerce solutions for over 50 partners in the United States. GSI's integrated e-commerce platform offers services in three areas: technology, logistics and customer care, and marketing services. GSI is headquartered in King of Prussia with two fulfillment centers in Kentucky, and customer care centers in Florida and Wisconsin, and a presence in the international market as well with GSI Commerce Europe, Inc. Usable Interface (http://www.usableinterface.com) is an independent consulting company specializing in product usability and user interface design. Usable Interface provides consulting services in the areas of: user research, usability testing, interaction design, and information architecture. ~~~~~~~~~~~~~ Hope to see you all there! 144 PA Join us in celebrating the holidays! We have a terrific night planned with lots of good food, drinks and surprises! 2006-12-15 false http://events.boxesandarrows.com/events/144 design, happy hour, holiday, ia, information architecture, internet, pa, pennsylvania, phi chi, philadelphia, phillychi, social, usability, web Philadelphia USA 2007-01-26 Location: Levine 307, UPenn Campus 3301 Walnut, Philadelphia PA DIRECTIONS: Here is a map of the building: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=407 Sign up now! If you would like to participate, please RSVP now to phillychi@gmail.com. Why now? We may need to cap attendance. What's a "design slam"? During the meeting, participants will be teamed and introduced to a full-fledged hypothetical project, including appropriate client-side deliverables. They'll then have an opportunity to interview key players on the client's team. The session will conclude with proposal presentations from each of the groups to the "clients" and the assembled audience. Then the "clients" team will choose a winner. Members of the winning team will receive a plethora of praise from your peers and an award. What's in it for me? This is a chance for interested IAs, designers, usability practitioners, developers and marketing professionals to get their hands dirty working side by side with colleagues as they tackle tough business problems in a fun and sometimes crazy environment. Knowledge transfer, technique sharing, and a social atmosphere makes this session stand out from the garden-variety "lecture-and-Powerpoint" presentation. Those that want to participate need to be at the meeting by 6:15pm at the latest. The client team will be introducing the design challenge promptly at 6:25. If you do not want to participate due to not being able to get to the meeting on-time or a severe case of social phobia, fear not! We would like to have an audience during this session to play the role of users, and help choose the winning team. This idea is shamelessly stolen (with permission) from the IA Summit's IA Slam. For more information about the IA Slam, visit http://www.e-reiss.com/Seminars.aspx. 156 PA Join in the Philadelphia region's first annual Design Slam. Contestants will participate in a fast-paced race to create the best design solution to a real-world problem. Awards given to the victors! 2007-01-25 false http://tech.groups.yahoo.com/group/phillychi/ http://events.boxesandarrows.com/events/156 chi, delaware, design, design competition, design slam, ia, information architecture, new jersey, nj, philadelphia, philly, phillychi 2007-02-01 Join us for this month's Taxonomy Community of Practice conference call: Integrating your taxonomy project with other enterprise initiatives. Date & Time: Wednesday, Jan 31st - 2:00 to 3:30 PM EST. Register for the session at http://www.earley.com. Please register by January 30th to ensure that you receive the instructions in time. Description Whether you like it or not, you won't be deriving your taxonomies in a vaccuum. During the development process, you often have to collaborate and integrate with related projects in the enterprise, such as web design, search engine optimization, e-commerce, and enterprise architecture. So how do you keep in alignment with all these other workstreams and keep your project on plan? Our speakers in this session will cover strategies to help you achieve a smooth integration. Learn about working with cross-functional teams, communication strategies, and cross-initiative workstream integration. Presenters: Seth Earley (Earley & Associates), Margaret Hanley, and Ron Daniel (Taxonomy strategies LLC) 160 Join us for this month's Taxonomy Community of Practice conference call: Integrating your taxonomy project with other enterprise initiatives. 2007-01-31 true http://www.earley.com http://events.boxesandarrows.com/events/160 communication, enterprise architecture, information architecture, integration, taxonomy Philadelphia USA 2007-02-16 Time: 6 - 8 pm Location: Bar Noche - 1901 Chestnut Street, Philadelphia (http://www.noche215.com) RSVP: Appreciated but not necessary at phillyCHI@gmail.com. * Please pass this along to anyone you think will be interested! Thanks.* Join us Thursday, February 15th for drinks and networking in Center City Philadelphia. Our sponsor this month is MissionStaff, a full-service IT staffing firm based in Center City Philadelphia. MissionStaff places professionals in the fields of Web and Application Development, Database Administration, Business Analysis / Project Management and User Experience Design / Information Architecture. They provide contract staffing services as well as direct placement to a client concentration that spans from Princeton, NJ to Wilmington, DE. You can find out more about MissionStaff at their website at www.MissionStaff.com. During 2007, phillyCHI will host a happy hour every third Thursday of the month, giving folks interested in HCI a chance to get together to socialize. So mark your calendars and please join us! 165 PA Join us Thursday, February 15th for drinks and networking in Center City Philadelphia. 2007-02-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/165 acm, happy hour, information architecture, jobs, missionstaff, philadelphia, phillychi, sigchi, usability King of Prussia USA 2007-02-22 Time: 6 - 8 pm Location: GSI Commerce, Inc., 935 First Avenue, King of Prussia, PA RSVP: Please let us know if you are coming at phillyCHI@gmail.com Interest in content user-assigned tags is one of the big new stories on the Web. But content tagging is not a new story. What's new about Web 2.0 is that end users are doing the tagging instead of librarians, and the results are being shown almost instantly on websites like flickr, del.icio.us, Wikipedia, and Technorati.Librarians have long contended that end users cannot usefully tag content because they are not trained in how to do indexing. More correctly, end users cannot tag content the way librarians tag content. But this begs the question about what kind of tagging is useful. Joseph will discuss the usefulness to be found in tagging as it relates to librarians and usability professionals, the Semantic Web, and document and content management practices. Joseph Busch is the Founder and a Principal of Taxonomy Strategies. Joseph is an authority in the field of information science, a past President of the American Society for Information Science and Technology, and an appointee to the Board of Directors of the Dublin Core Metadata Initiative. He is a frequent speaker on metadata, taxonomy, indexing, classification research, information retrieval, and content management. Read more about Joseph at Taxonomy Strategies. 166 PA phillyCHI welcomes Joseph A. Busch of Taxonomy Strategies LLC as he speaks on the importance of tagging to librarians, usability practitioners and content management professionals. 2007-02-21 false http://phillychi.acm.org http://events.boxesandarrows.com/events/166 chi, delaware, design, folksonomy, ia, indexing, information architecture, joseph busch, librarians, new jersey, nj, philadelphia, philly, phillychi, semantic web, tagging, taxonomy, taxonomy strategies, web 20 2007-03-01 Date & Time: Wednesday, Feb 28th - 2:00 to 3:30 PM EST. Cost: $50 per participant. Register for the session at http://www.earley.com. Please register by February 27th to ensure that you receive the instructions in time. Designing and implementing a practical and effective taxonomy always starts with a practical and effective set of project requirements. Whether you're developing or implementing a taxonomy, using in-house talent or creating a vendor/consultant request for proposal (RFP), you need to clearly scope the project and identify the application framework. When you get the ball rolling with a set of well-defined goals and requirements, you'll be more likely to end up with a result that meets your expectations. In this session, our speakers will offer practical insights into the requirements development process. We'll learn about: * Scoping your taxonomy project * Defining your application framework * Creating effective RFPs * Aligning project requirements with your goals and expectations Presenters: Seth Earley (Earley & Associates), Jie-hong Morrison (Computer Technologies Consultants, Inc.), Harry Ringwood (Philip Morris) 176 Join us for this month's Taxonomy Community of Practice conference call on developing taxonomy project requirements. 2007-02-28 true http://www.earley.com http://events.boxesandarrows.com/events/176 information architecture, knowledge management, request for proposals, seo, taxonomy Philadelphia USA 2007-03-16 Date: Thursday, March 15, 2007 Time: 6 - 8 pm Location: The Black Sheep - 247 South 17th Street, Philadelphia RSVP: Not necessary, but nice: phillychi@gmail.com Join us on March 15th in Center City for an open bar happy hour sponsored by our good friends at TEKsystems. This is an excellent way to meet up with fellow HCI professionals and learn about job opportunities in the region. About our sponsor: TEKsystems is a premiere technology execution company committed to building IT careers with contracted technical professionals by: * Providing growth opportunities within quality companies * Matching technical and industry experience with challenging job assignments TEKsystems services clients in Philadelphia and its surrounding areas as well as Northern Delaware and South Jersey up through Princeton. With over 150 local clients, they staff positions in Applications, Infrastructure and Telecommunications, including information architects, usability professionals, Web developers, graphic designers, and many more. They also offer full compensation and benefits. Learn more about TEKsystems at teksystems.com. 186 PA Join us on March 15th in Center City for open bar and networking. 2007-03-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/186 acm, happy hour, information architecture, jobs, philadelphia, phillychi, sigchi, teksystems, usability Oslo Norway 2007-03-22 Building on four years of successful Topic Maps conferences in Oslo, the Norwegian Computer Society, in conjunction with OASIS, is proud to announce Topic Maps 2007, the First International Topic Maps Users Conference. Join us for two days of tutorials, case studies, and technical discussions. Learn about how the ISO Topic Maps standard is being applied around the world to solve problems of information management, knowledge management and systems integration. Meet fellow users and talk to some of the world's leading experts. Topic Maps 2007 is targeted towards practitioners and potential adopters of Topic Maps, in particular: * People responsible for corporate publishing, web sites, intranets, and knowledge management; * Commercial publishers; * Information architects, librarians, indexers, software engineers, and project managers; * Public sector providers of information; * Students and teachers of library science, computer science, and information management. Topic Maps 2007 will consist of several tracks, and presentations will be given in English. 147 Norway Learn about how the ISO Topic Maps standard is being applied around the world to solve problems of information management, knowledge management and systems integration. 2007-03-20 false http://www.topicmaps.com/tm2007 http://events.boxesandarrows.com/events/147 http://events.boxesandarrows.com/event/logo/147/TM2007mini-logo.png information architecture, knowledge management, topic maps Philadelphia USA 2007-03-30 Knowing Smirks & Grins of Delight Date: March 29, 2007 Time: 6 - 8 pm Location: MBC - 229 South 18th Street, Rittenhouse Square, Philadelphia Map: http://mbcnet.com/directions.html RSVP: phillychi@gmail.com PhillyCHI is pleased to have Kip Voytek from R/GA discussing how interaction design must reach beyond usability and the satisfaction of user needs in order to truly help clients achieve their goals. By examining interactive product examples, he will demonstrate how interactive experience is being infused with emotion, creating connections between users and the products they are using. In today’s market, the successful completion of user tasks and usability are table stakes—the competitive advantage lies in being able to make experiences enjoyable, fun, delightful. Kip Voytek is Senior Vice President of Interaction Design at R/GA, the lead digital partner for Fortune 500 companies and world-class brands such as Avaya, Lowe's, Purina, Subaru, Target and Verizon. Over his career, he has won dozens of awards from some of the most prestigious competitions, including the One Show Interactive and Cyberlions. Voytek began his career as a game designer and writer at Engineering Animation, Inc. (EAI) and Byron Preiss Multimedia. Learn more about R/GA at http://rga.com. About Medical Broadcasting Company (MBC): We are the healthcare demand experts. We are experts in using the Internet to connect our clients' knowledge, advice, and experience to people's problems, conditions, and questions. We help our clients help doctors, patients, and all the people who care for them have better-informed conversations that lead to better treatments and better results. Because of our expertise and our clients' success, we are the interactive agency of record for many of the world's leading pharmaceutical, bioscience, and medical device companies. MBC is an agency of the Digitas family, a member of the Paris-based Publicis Groupe S.A. For more information please visit www.mbcnet.com. 188 PA Kip Voytek of R/GA will present 'Knowing Smirks & Grins of Delight' - a presentation discussing how interaction design must create an emotional connection with users in order to meet clients' needs. 2007-03-29 false http://phillychi.acm.org http://events.boxesandarrows.com/events/188 delaware, design, emotional design, ia, information architecture, interaction design, kip voytek, new jersey, nj, philadelphia, philly, phillychi, rga, usability, user needs Berlin Germany 2007-04-18 Tuesday, April 17th. 19:00 203 Germany First Berlin IA Cocktail Hour. 2007-04-17 false http://berliniacocktailhour.blogspot.com/search/label/Termin http://events.boxesandarrows.com/events/203 berlin, cocktail hour, information architecture Vancouver, BC Canada 2007-04-22 The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. Residents of Canada will enjoy “at par” pricing. For $895 (US/Canadian) you receive: * Access to over 40 sessions, demonstrations, and keynotes * Choice of pre-conference half-day workshop on April 18 *FREE* * Choice of post-conference half-day workshop on April 21 *FREE* * Breakfast and carving station lunches on April 19-20 *FREE* * Special pricing from the Marriott Pinnacle Hotel, including free, unlimited in-room internet and long-distance calling to US & Canada * First-year membership to CM Professionals ($100 value) *FREE* * Access to technology showcase and networking reception *FREE* Also included: free access to two of our five half-day workshops, each delivered by experienced industry experts and designed to meet the expanding continuing education needs of documentation and training professionals. Workshops offered include: * Delivering Personalized, Customer-Centric Content (Ann Rockley, The Rockley Group) * Designing & Architecting Technical Information (Thom Haller, Info.Design) * Introduction to DITA (Bernard Aschwanden, Bright Path Solutions) * Adobe Captivate (Neil Perlin, Hyper/Word Services) * Taxonomy Development and Implementation (Seth Earley, Earley & Associates) Register today! Registration for Documentation and Training Vancouver 2007 opens January 3rd. Register for the conference and book your room at the Marriott Pinnacle (special group rate available; free in-room internet and long-distance calling to US and Canada), no later than Saturday, March 17, 2007, you’ll also receive a free Apple iPod Shuffle, a free Saturday afternoon tour of Vancouver, and a free first-year membership in CM Pros. * To exhibit, contact Scott Abel at 317-466-1840 or ablesp@netdirect.net. * All other inquiries, contact Eileen Savary at 978-649-8555. 153 Canada The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. 2007-04-18 false http://www.doctrain.com http://events.boxesandarrows.com/events/153 http://events.boxesandarrows.com/event/logo/153/doctrain.logo.jpg blogging, design, dita, documentation, information architecture, interativity, online help, rss, s1000d, technical communication, training, user experience, writing, xml, xml authoring Philadelphia USA 2007-04-20 Time: 6 - 8 pm Location: Loie Brasserie & Bar - 128 South 19th Street, Philadelphia Directions: http://www.loie215.com/loie215/directions.asp RSVP: Not necessary, but nice: phillychi@gmail.com Come out and join us in Center City for an open bar happy hour sponsored by Morgan Creative Search. We’ll hang out at the bar, chat, and hopefully enjoy some warmer weather through Loie’s large open windows. The happy hour is open to folks interested in HCI, design, and information technology (among other things), so tell a friend! About our sponsor: Morgan Creative Other search firms will promise you the moon and stars. We’ll give you a galaxy of opportunity. Thanks to our small size, tight focus on creative and area connections, Morgan Creative Search outfoxes the big guys. From advertising to interactive, marketing to PR - if it’s on your agency’s organizational chart, we do it. Here’s a small sampling of the reasons we’re so damn loveable: * We specialize in full-time placement of creative positions only * We actively coach each of our candidates on the interview process, as well as the company, culture and position * The vast majority of our candidates are referrals from reliable sources * We personally meet every candidate we present face-to-face, to make sure they aren’t sociopaths or jerks * We scour our candidates’ references with a fine-toothed comb * We developed an invaluable tool called 7 Tips to Successful Interviewing * We are experts at matching soft and hard skills * We give referral fees if we place the candidate * And much, much more! A true boutique firm (no, we don’t do hair and makeup, although Samantha always looks impeccable), we’re able to offer you the attention you crave, and the one-on-one service you deserve. 201 PA Please join us for a little fun at our open bar monthly happy hour. Feel free to bring along folks who are interested in HCI, design, and information technology. 2007-04-19 false http://phillychi.acm.org http://events.boxesandarrows.com/events/201 http://events.boxesandarrows.com/event/logo/201/phillyCHI-logo.gif acm, happy hour, information architecture, jobs, morgancreative, philadelphia, phillychi, sigchi, usability Philadelphia USA 2007-04-26 PhillyCHI April Meeting, Wednesday April 25, 2007 Time: 6 – 8 pm * Refreshments served from 6 – 6:30 pm * Location: Berger Auditorium, Skirkanich Hall, University of Pennsylvania 210 South 33rd Street, Philadelphia, PA 19104 Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=140 RSVP: phillyCHI@gmail.com “Conversation is king. Content is just something to talk about.” – Cory Doctorow How can design address the increasing demand for collaborative work, meaningful conversation and social connection? In this presentation, Andrew will explore how “Community of Practice” is more than just a 90s knowledge-management buzz-phrase. He will argue that it is an important model for understanding group behavior – and one that is becoming crucial to designing in the age of Wikipedia, MySpace and YouTube. Andrew will provide an essential understanding of "communities of practice" and will look at information architecture as a handy example. He will also examine how the concept helps designers in planning for a variety of collaborative environments – from intranets and medical forums to multiplayer games. About Our Sponsor: Vanguard is among the world's largest investment management companies, but our structure makes us unique: we're owned by the clients we serve. Our structure allows us to focus on meeting our clients' needs--rather than turning a profit for corporate owners or stockholders. To learn more about Vanguard, visit our website at: http://www.vanguard.com/VGApp/hnw/CorporatePortal For more information about career opportunities at Vanguard, visit our career site at: https://careers.vanguard.com/pljb/vanguard/vgcareers/applicant/VG/home.shtml 210 PA Please join us at our monthly meeting where Andrew Hinton will discuss communities of practice and the challenges they hold for designers. Refreshments served, thoughts provoked. 2007-04-25 false http://phillychi.acm.org http://events.boxesandarrows.com/events/210 andrew hinton, community of practice, design, information architecture, philadelphia, phillychi, vanguard, web 20 Portland USA 2007-05-11 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * Enterprise information architecture (EIA) from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including over 260 presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 168 OR This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2007-05-10 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/168 http://events.boxesandarrows.com/event/logo/168/lou.jpg content management, enterprise information architecture, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Philadelphia USA 2007-05-25 This half-day workshop presented by Heather Hedden instructs participants on how to create back-of-the-book style A-Z indexes on web sites or intranets. The presentation content, examples, and exercises come from the full 13-week series online courses that have been offered by Hedden Information Management since 2005. Prior experience in HTML or in indexing is not required but is an advantage. Indexing techniques and tools specific to web site indexing will be presented. Outline: 1. Introduction and types of web site indexes 2. HTML tags used for index entry linking and subentry indentation 3. Indexing software overview: book indexing software, conversion utilities (HTML/Prep) 4. XRefHT web site indexing tool 5. HTML Indexer web site indexing tool 6: Index formatting and style 7. Indexing techniques: what to index, wording of entries, cross-references, etc. 8. Web index market, marketing, and index maintenance 9. Related topics of taxonomies, database indexes, and meta data indexing This workshop is endorsed by the Web Indexing Special Interest Group of the American Society of Indexers. Cost: $135, plus either the conference registration fee or $100 workshop-day only fee (can also be applied to afternoon workshop). Registration available both onsite or online. Crowne Plaza Hotel, 1800 Market St., Philadelphia, PA 7:00 am - 8:00 am Continental breakfast and registration 8:00 am - 12:00 noon Workshop 181 PA Pre-Conference Workshop in association with the 2007 annual conference of the American Society of Indexers 2007-05-24 false http://www.asindexing.org/site/conferences/conf2007/preconfworkshops.shtml http://events.boxesandarrows.com/events/181 http://events.boxesandarrows.com/event/logo/181/ASI-logo.gif az indexes, findability, indexing, information architecture, site indexes Pittsburgh USA 2007-05-31 Refresh Pittsburgh is off to a new start in Pittsburgh! The goal of Refresh Pittsburgh is to create a open community of designers and developers working to refresh the creative, technical, and professional culture of Internet developers in the Pittsburgh area. Whether you are a web developer, flash guru, programming wizard, graphic designer, project manager extraordinarie or just want to learn more and share ideas with like-minded people, we want you to be a part of our group. To get things started, we are holding an informal meet & greet at the Craig St. Kiva Han in Oakland on Wednesday, May 30th at 7:00. We would like to share our ideas and plans about Refresh with you and also hear your ideas for the future of the group. Stop by, say hello and meet some folks. Don't forget to bring a healthy appetite for coffee-shop sweets, java, and a stack of business cards pass around. Please visit out website at http://www.refreshpittsburgh.org/ and RSVP so we have a good idea of how many people will turn out. 227 PA Refresh Pittsburgh Meet & Greet, Re-Boot & Kickoff 2007-05-30 false http://www.refreshpittsburgh.org/ http://events.boxesandarrows.com/events/227 http://events.boxesandarrows.com/event/logo/227/refresh.gif css, graphic design, information architecture, pittsburgh, project management Atlanta USA 2007-06-01 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * Enterprise information architecture (EIA) from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including over 260 presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 169 GA This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2007-05-31 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/169 http://events.boxesandarrows.com/event/logo/169/lou.jpg content management, enterprise information architecture, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Amsterdam Netherlands 2007-06-22 The field of user experience is too young to be caught up in trade secrets and intellectual isolation. To help advance the field, Adaptive Path promotes its ideas at public workshops around the world, and send them out as free essays in our newsletters. Adaptive Path is leading the way to user-focused design by placing emphasis on how design affects the user. For those who adhere to the tenets of user-centered design, Adaptive Path assures dividends. This is UX Intensive defined. This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. The workshops of UX Intensive are for experienced designers and their managers who are looking to learn new ways to provide leadership within their organizations through design and research. Workshop participants leave each day with more sophisticated understanding of their field and a new set of tools to put that understanding to good use. The workshops are taught by leaders in the field. These designers and researchers are the folks to whom Google, Sony, Greenpeace, The United Nations, and Intel turn to when they need to reconsider their customers’ interactive experiences: • Dan Saffer, author of the bestseller ‘Designing for interaction,’ leads the workshop on Interaction Design. • Chiara Fox, senior information architect for Adaptive Path, has developed information architectures for companies such as PeopleSoft, AT&T, and Hewlett-Packard, to name only a few • Todd Wilkens is an accomplished writer and lecturer on the topics of user research methods and social science theory. • Brandon Schauer is a Design Strategist who’s desire to understanding the unmet needs of customers has led him to diverse environments, from the homes of cancer patients to tunnels beneath Walt Disney World. 222 Netherlands This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-06-18 false http://www.adaptivepath.com/events/2007/jun/ http://events.boxesandarrows.com/events/222 http://events.boxesandarrows.com/event/logo/222/070511_-_Logo_Adaptive_Path.gif design research, design strategy, information architecture, interaction design, user experience Portsmouth USA 2007-06-20 Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! This will be an excellent opportunity to meet fellow usability professionals, information architects, interaction designers, and other professionals that fall under the User Experience umbrella to share experiences and learn about job openings in the area. This is the first of many networking events we expect to have in this area. Our goal is to foster the growth of the local UX community and, if there is enough interest, to eventually start a new UPA chapter. Please pass this announcement on to anyone you think will be interested. When: Tuesday, June 19th 6:30 PM – 8:30 PM Where: Portsmouth, NH (venue TBD) RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 226 NH Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! 2007-06-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/226 ia, information architecture, interaction design, ixd, new hampshire, nh, usability, user experience, ux Schwarzenberg Vorarlberg Austria 2007-07-08 The International Institute for Information Design (IIID) is proud to announce Vision Plus 12, a multi-disciplinary international conference devoted to exploring one of the most critical issues facing communicators today: how to measure the impact of information-relevant communications. This event, the twelfth in the Vision Plus series of symposia, will be held July 5 - 7, 2007, in Schwarzenberg, located in the breathtakingly beautiful Bregenzerwald region, in Vorarlberg, Austria. The Theme for Vision Plus 12 Everyone agrees: design is the intermediary between information and understanding. But how can we demonstrate the truth of that proposition? How can we measure the impact and quantify the results? Vision Plus 12 will explore this controversial question from all sides: • How and to what extent can we measure the success of a given work? • How do we quantify the role and impact of intangibles such as design? • What techniques and technologies can be used to get measurable results? • How do information designers build the necessary metrics into their projects? • What are educators and researchers doing to tackle this challenge? The IIID welcomes proposals that shed light on any aspects of this theme. Please note that there is also a Call for Speakers for this conference (Deadline: 15 January 2007). For event details and proposal guidelines for Call for Speakers please go to www.iiid-visionplus.net. 126 Austria IIID Vision Plus 12 at Schwarzenberg: Information Design - Achieving Measurable Results 2007-07-05 false http://www.iiid-visionplus.net http://events.boxesandarrows.com/events/126 communication design, graphic design, information architecture, information design Portmsouth USA 2007-07-20 Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Topic: What Would It Mean to Become a UPA Chapter? As we explore the possibility of becoming a chapter, we thought it would be interesting to hear from someone who’s been an integral part of the most successful UPA chapter in the world, Boston UPA … Chauncey Wilson, a founding member and past president of Boston UPA, will be joining us at this meeting. He’ll be giving a half hour talk on his experience with Boston UPA, and answering your questions. Afterwards, we invite everyone to take part in an informal group discussion on the future of NH UX. About Chauncey Wilson: Chauncey Wilson has spent 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have included Microsoft, FEDEX, Lotus, Reuters, and 3COM. He is past president of the Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Product Design and Evaluation in the handbook of HCI and has presented on the psychology of victimization, research ethics, cyberlaw, usability methods, web design, and documentation usability. RSVP: You must RSVP to attend. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 267 NH What Would It Mean to Become a UPA Chapter? Chauncey Wilson, who’s been an integral part of the most successful UPA chapter in the world, Boston UPA, will be presenting. 2007-07-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/267 ia, information architecture, interaction design, ixd, upa, usability, user experience, ux Auckland New Zealand 2007-07-26 This full day workshop will provide you with a thorough overview and understanding of information architecture theory & practice. It will cover a wide range of information architecture issues, including an understanding of how it fits into a project, fundamental skills & knowledge required for information architecture work and current information architecture issues. It will be theoretical and practical and allow you to immediately apply ideas to your projects. This workshop will cover: - What information architecture is and how it relates to other user experience disciplines - Core IA techniques - analysing content, conducting user research, card sorting and more - Core IA theories - classification, categorisation, metadata & labelling - IA structures - hierarchies, database and other structures - Designing navigation & page layouts - Putting it together in an IA project The workshop will be at the level of an ‘advanced intro’, covering the basics and also allowing exploration of key challenges and issues. The format will be a combination of short lectures, group discussion and hands-on activities. Resources will also be provided for further personal exploration. 253 New Zealand This workshop provides a full day of IA theory & practice. It teaches fundamental IA concepts and practical skills immediately useful for your next project. 2007-07-25 false http://optimalusability.com/services.training.donnamaurer.php http://events.boxesandarrows.com/events/253 ia, information architecture, intranet, website Auckland New Zealand 2007-07-26 This full day workshop will provide you with a thorough overview and understanding of information architecture theory & practice. It will cover a wide range of information architecture issues, including an understanding of how it fits into a project, fundamental skills & knowledge required for information architecture work and current information architecture issues. It will be theoretical and practical and allow you to immediately apply ideas to your projects. This workshop will cover: - What information architecture is and how it relates to other user experience disciplines - Core IA techniques - analysing content, conducting user research, card sorting and more - Core IA theories - classification, categorisation, metadata & labelling - IA structures - hierarchies, database and other structures - Designing navigation & page layouts - Putting it together in an IA project The workshop will be at the level of an ‘advanced intro’, covering the basics and also allowing exploration of key challenges and issues. The format will be a combination of short lectures, group discussion and hands-on activities. Resources will also be provided for further personal exploration. 254 New Zealand This workshop provides a full day of IA theory & practice. It teaches fundamental IA concepts and practical skills immediately useful for your next project. 2007-07-25 false http://optimalusability.com/services.training.donnamaurer.php http://events.boxesandarrows.com/events/254 ia, information architecture, intranet, website Los Angeles USA 2007-07-27 **You must RSVP with first & last name in order to ensure you can park and to help us estimate how much food to order.** For our July meeting, we will have small group discussions (table topics). We have planned for these 6 topics. If the group is smaller than anticipated, we may find it better to drop a topic or two and save them for a future meeting. 1. Promoting user-centered design in your workplace 2. IA & Interaction Design: The same or different? 3. What types of prototypes for different situations 4. How to describe/document interactions for Flash/RIAs 5. Annotations v functional specs 6. Working with developers/coders For details, see web link. 285 CA Table topics for group discussion. 2007-07-26 false http://ia.meetup.com/55/calendar/5978194/ http://events.boxesandarrows.com/events/285 group discussion, information architecture, laux Philadelphia USA 2007-08-24 Time: 6:00 pm - 8:30 pm * Meet & greet from 6:00 pm - 6:30 pm * Location: Berger Auditorium, Skirkanich Hall, University of Pennsylvania 210 South 33rd Street, Philadelphia, PA 19104 Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=140 RSVP (not necessary, but nice): phillychi@gmail.com Most folks know that taxonomy has something to do with organizing things. Fewer folks know, however, that taxonomy is the practice of classification, which originally began as a science devoted to the classification of living organisms. And that over time, taxonomy has become known as the classification of just about anything and everything. Even fewer get down into the weeds and do the work that goes beyond simple classification that makes today’s information systems work: meta data, facets, controlled vocabulary, thesauri, synonym maps, ontologies, tagging… What’s troubling about this divide between those that know about taxonomy and those that don’t is the very importance of taxonomy. For lots of designers & developers, the applications, websites, and interactive products they spend their waking hours creating could not function without well-structured, carefully crafted information structures. This month’s PhillyCHI meeting will explore in practical and tangible terms the specific ways taxonomy is important to the work we do. We will discuss the design, implementation, and governance of taxonomies by examining four real-world case studies: * a user-centric catalog for a large e-commerce site and its impact on the user experience * a content-heavy non-profit information site * a system processing data through controlled vocabularies and thesauri * a consumer-driven search engine Plenty of time will be reserved at the end of the meeting for discussion, so bring your tough questions! Panel Participants Dave Cooksey, GSI Commerce, Inc Emily Culbertson, Robert Wood Johnson Foundation John Ferrara, Vanguard Julia Remick, Yellow Book USA 293 PA For this month’s PhillyCHI meeting, we’ve assembled a panel to discuss a foundational topic: taxonomy. 2007-08-23 false http://phillychi.acm.org http://events.boxesandarrows.com/events/293 http://events.boxesandarrows.com/event/logo/293/phillyCHI-logo.gif chi, delaware, design, ia, information architecture, new jersey, nj, philadelphia, philly, phillychi, taxonomy Brighton United Kingdom 2007-09-08 d.Construct is an affordable, one-day conference aimed at those building the generation of web-based applications. Previous years have seen speakers from organizations including Amazon, Google and the BBC discuss the challenges and opportunities created by the web. This year will see 600 web professionals gather in Brighton on September 7th to discuss the topic of “user experience design”. Leading speakers from companies including Yahoo! and Adaptive Path will share their expert knowledge on how to create the best online experiences possible. 211 United Kingdom Yes folks, dConstruct is back for a third year. This time it's going to be bigger and better than ever. The theme is "Designing the User Experience", so you know it's gonna be good. 2007-09-07 false http://2007.dconstruct.org/ http://events.boxesandarrows.com/events/211 http://events.boxesandarrows.com/event/logo/211/logo.gif brighton, england, ia, information architecture, user centerd design, user experience, ux Chicago USA 2007-09-22 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 259 IL This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2007-09-21 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/259 http://events.boxesandarrows.com/event/logo/259/x.gif enterprise information architecture, governance, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Barcelona Spain 2007-09-23 EuroIA invites your participation to this premier European event on Information Architecture. This year we will explore the theme of “Translating Information Architecture”, whether between languages, within our profession, to our clients, transforming ideas into practical solutions, or reaching out to other electronic and physical spaces. One of the highlights of this year's Summit will be the opening keynote given by Ricardo Baeza-Yates, Director of Yahoo! Research Labs in Barcelona, Spain and Santiago, Chile. Other high profile speakers include Morten Norby Larsen, Director of User Experience at Joost, the world's first broadcast quality Internet television service; Peter Van Dijck, author of Information Architecture for Designers; and Olly Wright, Experience Director at Media Catalyst presenting a panel on professional ethics and ethics of user experience. The two-day conference will feature over 20 sessions given by an exciting line-up of speakers from around the world, including presentations, case studies, panels, posters covering topics such as: • How to localize an Information Architecture • Playful Information Architecture • Navigating the Long Tail: Adapting IA to Niche Markets • Persuadability in eCommerce • Processes and Patterns: Best Practice on Steroids! • From Physical to Digital Environments: Seven Laws of Findability • Navigating through the Tag Cloud: Information Architecture Strategies to support People with Disabilities • Mobile Map of Medicine • Transforming Semantic web ideas to Information Architecture 274 Spain Join us in Barcelona, Spain, for two incredible days of presentations, panels, and networking with information architects from across Europe and around the world. 2007-09-21 false http://www.euroia.org http://events.boxesandarrows.com/events/274 ia, information architecture 2007-10-02 Annually offered month-long online workshop on how to create hyperlinked A-Z site indexes for web sites or intranets taught by indexing expert Heather Hedden, author of "Indexing Specialties: Web Sites" (Information Today Inc.) and past manager of the Web Indexing SIG of the American Society of Indexers. Cost is $250. Includes access to the four online lessons, participant online discussion group, and individualized instructor e-mail feedback. Assumes participants have at least basic web editing/design experience but no indexing experience. Offered through the Continuing Education program of Simmons College Graduate School of Library and Information Science. 300 Online workshop (4 weekly lessons) on how to create hyperlinked A-Z indexes for web sites or intranets offered by Simmons College Graduate School of Library and Information Science 2007-10-01 true http://www.simmons.edu/gslis/continuinged/workshops/online.shtml#online_a02 http://events.boxesandarrows.com/events/300 az indexes, findability, indexes, indexing, information architecture, site index, site indexes, site map New York USA 2007-10-06 255 NY Information: Design, Experience, Access. A conference on designing complex information spaces of all kinds. 2007-10-04 false http://www.ideaconference.org/ http://events.boxesandarrows.com/events/255 experience design, ia, information architecture Washington DC USA 2007-10-13 Register now for User Focus 2007, the second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA), on Friday, October 12, 2007 at the Renaissance Washington DC Hotel. The conference is a one-day exchange of ideas and experiences that demonstrate the value of usability in successful design. Registration deadline is October 8 - last year's conference sold out early! LEARN about important trends, cutting edge methods, and case studies in usability and user-centered design. NETWORK with folks who do what you do, and meet potential employers and employees. LEAVE motivated to create user experiences that drive results with a toolkit of techniques and best practices. The keynote address, The Dawning of the Age of Experience, will be delivered by Jared Spool, a well respected leader in the field of usability and design since 1978. Other highlights include a panel on Web 2.0, a presentation on the Future of Usability, and two tracks of presentations that offer the latest research, techniques and best practices, for people new to usability as well as experienced practitioners. Three optional 90-minute tutorials provide extra depth on software design and usability testing topics. About UPA-DC Metro Chapter UPA-DC Metro Chapter is a member-driven, multidisciplinary organization committed to the design and development of usable products. UPA-DC Metro provides a network and opportunities through which usability professionals can communicate and share information about skills and skill development, methodology used and/or proposed in the profession, tools, technology, and organizational issues. For more information, visit our website at http://www.userfocus.org or email us at conference@upa-dc-metro.org Registration fees: $140 UPA-DC Metro Members $165 Non-Members 322 DC Second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA) at the Renaissance Washington DC Hotel 2007-10-12 false http://userfocus.org http://events.boxesandarrows.com/events/322 http://events.boxesandarrows.com/event/logo/322/logo_upadc.gif information architecture, information design, interface design, usability, usability testing, usability training, user experience, user interface design Philadelphia USA 2007-10-19 Please join us as the October PhillyCHI Happy Hour this Thursday. Swing by, have a drink, and see what fellow PhillyCHI members have been up to. Date: Thursday, October 18, 2007 Time: 6 - 8 pm Location: Smith's Restaurant & Lounge Address: 39 - 41 S. 19th Street, Philadelphia, PA 19103 Directions: http://tinyurl.com/23qc5y RSVP (not necessary, but nice): phillychi@gmail.com During 2007, PhillyCHI will host a happy hour every third Thursday of the month, giving folks interested in UX, HCI, etc. a chance to get together and socialize. So mark your calendars and come out and join us! 340 PA Please join us as the October PhillyCHI Happy Hour this Thursday. Swing by, have a drink, and see what fellow PhillyCHI members have been up to. 2007-10-18 false http://phillychi.acm.org http://events.boxesandarrows.com/events/340 design, happy hour, hci, information architecture, usability Seattle USA 2007-10-26 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 260 WA This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2007-10-25 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/260 http://events.boxesandarrows.com/event/logo/260/x.gif enterprise information architecture, governance, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Philadelphia USA 2007-10-31 Time: 6:00PM – 8:00PM * Refreshments & socializing from 6:00PM – 6:30PM * Location: Wu & Chen Auditorium, Levine Hall, University of Pennsylvania Address: 3330 Walnut Street, Philadelphia, PA 19104 Map: http://tinyurl.com/34g86c Please RSVP: phillyCHI@gmail.com ABOUT THE PRESENTATION In this presentation, Dennis will share some of his adventures using anthropological tools to inform Information Architecture including some fascinating insights uncovered from raiding people's glove boxes, which directly drove the experience design of the Ford vehicles owners' website. The presentation will help attendees begin to look at Web Design through an anthropological lens, shedding new light on old design problems. Dennis will also discuss some of the cutting edge ideas and methodologies recently presented at the EPIC2007, the premier international event for practitioners of ethnographic work in industry (not academic). In addition, he will speculate as to what might be some near-term trends we all should take note of. ABOUT THE PRESENTER Mr. Schleicher is a Senior Information Architect at E.magination.com in Baltimore Maryland. He has a background in business and industrial anthropology and has been working awhile in the field of information technology and culture. He later moved into Information Architecture and found, to his surprise, that many anthropological tools and skills were very useful to IA and Web design. http://www.dennisschleicher.com ABOUT OUR SPONSOR Messagefirst, Inc. Messagefirst is Philadelphia-based design research consulting firm. We work with companies to help them increase revenues, decrease costs, and ultimately improve the user experience of their products or services. Our goal-oriented data-driven design process improves performance and creates compelling experiences that solve business problems in a beautiful way. http://www.messagefirst.com. 353 PA Dennis Schleicher & the Raiders of the Lost Glove Box: How Anthropology and Web Design Go Together 2007-10-30 false http://phillychi.acm.org http://events.boxesandarrows.com/events/353 acm, anthropology, chi, dennis schleicher, design, hci, information architecture, messagefirst, phillychi, sigcgi, web design Mountain View or REMOTE USA 2007-11-05 Essentially, we put user experience professionals together with FLOSS software projects (free/ libre/open source) who have limited or no access to this kind of work. This event helps projects in need of usability work, evangelizes the user experience profession, and is open to all types of user experience professionals: from usability engineers, interaction designers, information architects to visual designers. UX Masters and PhD candidates are most welcome too. The event also welcomes open source developers with a passion for great usability and want to learn. These are important software projects, some with huge user bases already we are touching on: Mozilla software, Chandler, WiserEarth.org, SocialText…. to name a few!! The event will be hosted at Google and food and drink will be provided for the whole day. Mozilla is sponsoring happy hours so we can unwind after a hard day of UX. - Please register to apply! The event is FREE. many great things in store over the weekend!! To Register to Apply: Go to http://www.flossusability.org and click on 'Call for Participants' Or Go directly to the form http://tinyurl.com/2qvd5k. - Remote participation is OK too! Just indicate you wish to do so when you apply. - If you can only make it 2 days – Friday and Saturday or Saturday and Sunday- that is OK too but preference given to those who can make it for 3 days. - There is a tremendous amount of leadership openings in our organization so come get involved early as we are growing rapidly in scope and funding!! - Even if you cannot make it, please help spread the word of this event to your UX and open source colleagues!! These projects need all the support they can get! 345 CA 5th FLOSS Usability Sprint UX Nov 2nd – Nov4th @ Google HQ in Mountain View!! We put UX pros together with FLOSS software (free/ libre/open source) who have limited or no access to this kind of work. 2007-11-02 false http://www.flossusability.org http://events.boxesandarrows.com/events/345 chandler, charity, charity, conference, design, event, free, information architecture, mozilla, open source, ui, usability, usability engineering, user experience Boston USA 2007-11-09 Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video http://www.uiconf.com BOXES promo code cannot be combined with any other special offer or promotional code, and is only valid for 4 day registrations. For the User Interface 12 Conference ( http://www.uiconf.com ), Jared M. Spool and his team of usability researchers have asked the most forward thinking minds in the world of usability to present on today's most pressing design topics. For 4 full days, you'll learn in-depth techniques from these top experts, and come away with the knowledge and confidence necessary to tackle your biggest design challenges. Now in its twelfth year, the UI12 Conference examines the most critical web design and usability issues facing designers, information architects, and usability professionals. Topics include: Agile Development, Task-based Information Architecture, Usability Testing, Visual Design, Building Innovative Designs, Communicating with Comics, Interaction Design, and Designing with CSS. On Monday, November 5th, you'll have the chance to attend one of four full-day seminars from Larry Constantine, Gerry McGovern, Rolf Molich, or Luke Wroblewski. On Tuesday, November 6th, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from each of our conference speakers, as well as the UI12 Conference Keynote presentation from Jared M. Spool. On Wednesday, November 7th, you'll have the chance to attend one of four full-day seminars from Scott Berkun, Kevin Cheng, Kim Goodwin, or Cameron Moll. We'll cap off the week on Thursday, November 8th, with our Showcase Seminar Day, where you can choose between UIE's most popular seminars. 196 MA User Interface 12 is being held November 5-8, 2007 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars and short talks on today's most pressing usability and design issues. 2007-11-05 false http://www.uiconf.com http://events.boxesandarrows.com/events/196 http://events.boxesandarrows.com/event/logo/196/ui12-badge.gif agile development, book, book seller, comics, content, content management, css, design, designer, developer, engineering, folksonomy, information architecture, innovation, interaction, interface, jared spool, management, personas, professional, seminar, social, social web design, taxonomy, testing, tutortial, ucd, uie, usability, user, ux, visual design, web application, web site, workshop San Mateo USA 2007-11-12 A-Z indexes are the standard means of searching within books, manuals, and online help, but are often needlessly replaced by on-site search engines when it comes to web sites and intranets. This presentation shows the advantages of A-Z indexes for web sites and how and when to implement them. Topics include: * Examples of web site A-Z indexes * Benefits of A-Z indexes and the types of sites for which they are most suitable * Demonstrations of how to use two different web site indexing tools, HTML Indexer and XRefHT * Special considerations in indexing web sites * A discussion of other kinds of indexes, databases, and taxonomies Sunday, November 11, 2:00 – 4:00 pm City of San Mateo Public Library Laurel Room 55 West 3rd Avenue, San Mateo, CA Refreshments provided courtesy of Cengage Gale. Please RSVP by November 6 to Margot Diltz, margot.diltz@cengage.com , 650-413-2724 Heather Hedden is an information taxonomist with Viziant Corporation in Boston and also principal of Hedden Information Management, through which she provides contract indexing services. Previously she worked on thesauri and taxonomies as senior vocabulary editor at Gale (previously Information Access Company) in Belmont, CA. She was a member of the Golden Gate Chapter of the American Society of Indexers before moving back East and joining the New England Chapter, where she served as vice president (2005) and president (2006). She was also manager of the Web Indexing SIG of the American Society of Indexers for two years. 326 CA A free presentation by Heather Hedden sponsored by the Golden Gate Chapter of the American Society of Indexers 2007-11-11 false http://www.web-indexing.org/events.htm#smateo http://events.boxesandarrows.com/events/326 az index, az indexes, indexes, indexing, information architecture, site index, site indexes Philadelphia USA 2007-11-15 * Note: this PhillyCHI social event is one day earlier than the standing third Thursday of the month. * Event: PhillyCHI | CreativeConnects Joint Happy Hour Time: 5:30PM - 8PM Place: Alfa Bar 1709 Walnut Street, Philadelphia 19103 Map: http://tinyurl.com/29dtv5 No RSVP Required. For our November social event, PhillyCHI will join the CreativeConnects Happy Hour at Alfa Bar from 5:30PM to 8PM. CreativeConnects is a free monthly social event, hosted by The BOSS Group for creative, marketing, communications, advertising and web professionals. Come network with colleagues, meet new people, keep up with industry news and get leads on jobs and business opportunities. Light appetizers and one free drink will be provided courtesy of The BOSS Group. About the BOSS Group The BOSS Group is, literally, where talent and opportunity meet. It's where creative, marketing and web professionals come to find jobs and assignments, resources and industry connections, and where clients find the talent that will help them succeed. We're committed to meeting the employment needs of employers and individuals with equal success. Our unparalleled creative staffing expertise and close partnerships with our talent and clients alike offer a true competitive advantage. The BOSS Group is a certified Women's Business Enterprise and a 2007 and 2006 Best Place To Work. 356 PA For our November social event, PhillyCHI will join the CreativeConnects Happy Hour at Alfa Bar from 5:30PM to 8PM. 2007-11-14 false http://phillychi.acm.org http://events.boxesandarrows.com/events/356 acm, boss group, chi, creativeconnects, creatives, design, hci, information architecture, phillychi, sigcgi Washington DC USA 2007-11-16 Benefits This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: * Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. * Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. * Design search interfaces for improved access to content stored in organizational "silos". * Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. Seminar Schedule and Outline Registration and continental breakfast begin at 8am. The seminar starts at 9am and finishes at 5pm, followed by an extremely happy hour. During the day, we'll cover these topics: * Overview of enterprise information architecture (EIA) * EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content * EIA from the bottom-up: content models and metadata to enable contextual navigation from page to page * EIA and search: indexing cross-departmental content, presenting results consistently * EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment What's Included * Handouts including presentation slides and references to related readings, software products, and other useful resources. * A variety of opportunities to network with attendees, including a post-seminar happy hour with Lou Rosenfeld, Steve Krug, and other members of the local information architecture and usability communities. In these new fields, knowing your peers is invaluable. 261 DC This day-long seminar with Lou Rosenfeld (co-author of the "polar bear" book) will help you convert a disjointed collection of content silos into a unified, user-centered web site or intranet. 2007-11-15 false http://louisrosenfeld.com/eia/ http://events.boxesandarrows.com/events/261 http://events.boxesandarrows.com/event/logo/261/x.gif enterprise information architecture, governance, ia, information architecture, information management, km, knowledge management, louis rosenfeld, polar bear Banff Canada 2007-11-28 Speakers include: * Lou Rosenfeld, founding figure in modern information architecture, author of the best selling Information Architecture for the World Wide Web, and publisher at Rosenfeld Media. * Derek Featherstone, leading authority on accessibility and its implications for user experience. * Gene Smith, author of the definitive book on tagging, coming early 2008 from New Riders, and principal at nForm User Experience. * The Banff Leadership Arts Ensemble, world-renowned facilitators who work to help executives develop leadership capacity through the combination of the arts, creativity, and leadership principles. * Kes and Sue Sampanthar, founders of Metamemes, producer of generative thinking tools and experts in moving beyond brainstorming for innovation. * Jess McMullin, business and design evangelist, advocate for increasing practitioners’ influence in the organizations they serve, CanUX program chair and nForm User Experience founder. * Brad Nemer, Product Portfolio Manager for Motorola’s Asian 3G business, and pioneer in combining business and design thinking. Earlybird All-Inclusive registration, with hotel, meals, and conference fee is only $699+tax for single accommodation, $599+tax for double accommodation. Early registration deadline is September 21st. 308 Canada Get hands-on with industry leaders in breath-taking Banff, Alberta, Canada. Topics range across innovation methods, strategic value of UX, accessible user experience, and the next frontiers in tagging 2007-11-25 false http://www.canux2007.com http://events.boxesandarrows.com/events/308 http://events.boxesandarrows.com/event/logo/308/ba_canux_logo.png business design, design, ia, information architecture, innovation, tagging Ottawa, Ontario Canada 2007-11-30 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a rare visit to Ottawa this fall to give a Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it’s selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality “killer Web content” and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada. Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 339 Canada Two day Masterclass to provide you with the knowledge and tools needed to create quality "killer Web content" and arguments to support this approach. 2007-11-28 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/339 http://events.boxesandarrows.com/event/logo/339/gerryclasssmall.jpg carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Portsmouth USA 2007-12-06 When: Wednesday, December 5th 6:00 PM – 8ish Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Poster Session/Holiday Social: This isn’t a typical conference poster session. You don’t need to get elaborate; just have fun and get creative! Bring your poster on an 11x17 piece of paper and we will mount it for display. You can print a screen shot of something you worked on, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again, we are not looking for elaborate polished posters, just something simple to demonstrate an idea. All posters will be on display throughout the night while everyone has the opportunity to meet and network with other local UX professionals. If interested, each poster author will be given the floor for a couple of minutes to explain their poster. If you prefer not to participate by bringing a poster, you’re definitely welcome to participate as an audience member and participate in the socializing and networking. This will be an intimate gathering that offers everybody the chance to present fresh and creative work, ideas or concepts in an informal and fun setting. We invite everyone to come out and share your expertise and get inspired by your colleagues. Everyone who attends will gain entry into a raffle for a door prize that you won’t want to miss! People who bring posters will be given three raffle tickets, so be sure to bring a poster to have triple the chance of winning. Note: This is the NH UX version of Pecha Kucha, originally created by Klein Dytham Architecture in Tokyo. Learn more about Pecha Kucha. RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confirmation once your name has been added to the list of attendees. 357 NH Got a design problem to solve? Working on something interesting? Using a new tool/method you want to share? Need to vent about your biggest problem? Here's a chance for you to share YOUR big ideas! 2007-12-05 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/357 ia, information architecture, networking, poster, social, usability, user experience, ux Durham USA 2008-01-25 For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. When: Thursday, January 24th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: University of New Hampshire (UNH) Kingsbury Hall, Room N101 33 College Road Durham, NH Campus Map: http://www.unh.edu/map/UNHCampusMapcrop.pdf Directions: http://www.unh.edu/transportation/visitor/directions.htm Parking Directions: Park in Lot B Topic: What Makes a Design Seem Intuitive? Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: + How users need both tool knowledge and domain knowledge to complete their tasks + How simple problems with designs can cause big problems for users + What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. RSVP: Seats are limited. You must RSVP to attend, so don’t delay in reserving your spot! Send RSVPs to info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. NH UPA meetings are open to anyone who is interested in attending. Membership to the UPA is NOT required. Parking Map: http://unh.edu/transportation/visitor/map.pdf 376 NH For our 1st official UPA chapter meeting we will kick off the New Year w/ special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. 2008-01-24 false http://groups.yahoo.com/group/nh-upa/ http://events.boxesandarrows.com/events/376 http://events.boxesandarrows.com/event/logo/376/upa_logo_-_yahoo.jpg design, ia, information architecture, nh, nh upa, upa, usability, user experience, ux Philadelphia USA 2008-02-01 WHEN: Thursday, January 31, 2008, from 6:20pm to 8:30pm WHERE: University Club Reserved Section, 6th Floor, MacAlister Hall, 3250 Chestnut St, Philadelphia, PA 19104 Sign up now! If you would like to participate, please RSVP to phillychi@gmail.com. We must cap participation, so RSVP early to reserve your space. What's a "design slam"? During the meeting, participants will be teamed and introduced to a full-fledged hypothetical project, including appropriate client-side deliverables. They'll then have an opportunity to interview key players on the client's team. The session will conclude with proposal presentations from each of the groups to the "clients" and the assembled audience. Then the "clients" team will choose a winner. Members of the winning team will receive a plethora of praise from your peers and an award. What's in it for me? This is a chance for interested IAs, designers, usability practitioners, developers and marketing professionals to get their hands dirty working side by side with colleagues as they tackle tough business problems in a fun and sometimes crazy environment. Knowledge transfer, technique sharing, and a social atmosphere makes this session stand out from the garden-variety "lecture-and-Powerpoint" presentation. Those that want to participate need to be at the meeting by 6:20pm at the latest. The client team will be introducing the design challenge promptly at 6:30. If you do not want to participate because you won't be able to get to the meeting ontime or a have severe case of social phobia, fear not! We would like to have an audience during this session to play the role of users, and help choose the winning team. This idea is shamelessly stolen (with permission) from the IA Summit's IA Slam. For more information about the IA Slam, visit http://www.e-reiss.com/Seminars.aspx . 383 PA Join us for the Philadelphia region's second annual Design Slam. Participate in a fast-paced race to create the best design solution to a real-world problem. Awards given to the victors! 2008-01-31 false http://phillychi.acm.org http://events.boxesandarrows.com/events/383 design, information architecture Sunnyvale USA 2008-02-24 Instructor Andrei Herasimchuk Andrei Herasimchuk is a principal of Involution Studios, where he is responsible for the design practice of the company. Andrei spent a number of years at Adobe, where he was their first interface designer. He provided the interface strategy for the initial Creative Suite, was responsible for the design of Photoshop, Illustrator and the original InDesign, as well as for founding the internal UI team, developing it to more than 20 people. This full-day course will teach software professionals how to lead a collaborative architecture process for software products. Participants will be taken through the entire process using hands-on exercises designed to give a deep and real-world understanding. At its conclusion this architecture process results in a shared vision of the upcoming design by all stakeholders, including those far-removed from the design team, while creating a clearly articulated starting point for the design itself. These methods inherently involve cross-disciplinary teams, so this course is appropriate for either individuals or teams who want to participate in the architecture and design vision of software products. This approach works well for redesigns as well as new designs; for web, desktop or mobile platforms, as well as cross-platform design; and is equally relevant for consumer, B2B and enterprise applications. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Andrei and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 393 CA This full-day course will teach software professionals how to lead a collaborative architecture process for software products. 2008-02-23 false http://involutionstudios.com/?p=109&cat=8 http://events.boxesandarrows.com/events/393 http://events.boxesandarrows.com/event/logo/393/logo_involutionstudios.jpg design, design class, information architecture, interface design, product architecture Philadelphia USA 2008-02-27 PhillyCHI February Meeting - "Taxonomy is User Experience" by Dave Cooksey Date: Tue, 2/26/2008 Time: 6 - 8PM Location: Irvine Auditorium University of Pennsylvania 3401 Spruce Street Philadelphia, PA 19104 RSVP: Please help us to plan and RSVP at phillychi@gmail.com Taxonomy Is User Experience Over the past couple of years, we've all seen a lot of discussion around user-organized, user-generated content with sites like Flickr and Wikipedia held up as the future of user experiences where users tag and organize information as it suits them. We've even heard a certain amount of talk about the end of taxonomies. Despite the rise of tagging and wikis, and the user experiences they enable, taxonomy has never been more important. Taxonomies continue to grow in importance as metadata and ontologies extend their capabilities and allow us to create more engaging user experiences. This presentation will approach taxonomies from the user's perspective by introducing a simple conceptual framework that communicates the centrality of taxonomies to UX. Then, it will cover: - the virtues of thinking of taxonomy in terms of the user experience and not simply as data or classification - ways to talk about taxonomy that clearly communicate its business value and help promote it as a practice - how to craft a user-centric taxonomy by examining several e-commerce redesign case studies About Our Speaker Dave is a UX Lead at gsi interactive and Chair of PhillyCHI. His day-to-day work includes guiding and executing UX & design activities, conducting user research, and information architecture. He also leads taxonomy and metadata projects. Dave's work is informed by masters degrees in information systems and social science. This presentation will be sponsored by gsi interactive. To learn more about gsi interactive, visit www.gsicommerce.com. 416 PA This talk will approach taxonomies from the user's perspective by introducing a simple conceptual framework that communicates the centrality of taxonomies to UX. Sneak peek of an IA Summit session. 2008-02-26 false http://phillychi.acm.org http://events.boxesandarrows.com/events/416 information architecture, taxonomy New York USA 2008-02-27 Presentation: Think it’s important to know how to get around a website? How about a hospital? Find out how Sylvia Harris, a leading Information Design Strategist, was able to create a new vision for visitor information delivery at the New York area’s largest hospital. Sylvia will share her information design system and wayfinding masterplan to improve patient experience at Columbia Presbyterian Hospital. --------------- Speaker: Sylvia Harris is New York City's "Public Designer". She has devoted twenty-five years to the design and management of public-interest communications. A leading advisor to New York City's largest institutions, Sylvia conducts assessments and formulates communication strategies for branding and public information campaigns. From 1990 through 2000 Sylvia was a design critic at the Yale University School of Art. She received her M.F.A. from Yale in 1980 and a B.F.A. from Virginia Commonwealth University in 1975. --------------- Location: JPMorgan Chase, 277 Park Avenue (between 47th & 48th) Room 1701 (17th floor) --------------- Time: Arrive at 6 pm for building security, networking Presentation 6:30 - 8:00 including Q&A Dinner with speaker 8:30 (participants pay for their own) --------------- NYC-UPA members: $10, Non-members: $20 Non-members with 1 year membership: $25 Full-time students: $5 (w valid ID) 419 NY Sylvia Harris, leading Information Design Strategist, tells how she created a new vision for visitor information delivery to improve patient experience at Columbia Presbyterian Hospital. 2008-02-26 false http://nycupa20080226.eventbrite.com http://events.boxesandarrows.com/events/419 design, information architecture, usability 2008-03-06 An SLA (Special Libraries Association) "Click U Live" Webinar 2:00 -3:30 p.m. Eastern U.S. Time Live Program: US$ 129.00 Replay: US$ 89.00 Seminar Description: An A-Z site index for a Web site, sub-site, or intranet can be a useful tool. As Web sites grow in size and complexity, users need additional means beyond the navigational menu and a site map to search for the information they want. Unless a site is very large, an onsite search engine often does not retrieve satisfactory results. Browsable A-Z indexes, a format familiar to users from the back of books, can provide highly accurate retrieval. Index entries are hyperlinked to the desired text within a Web page or to an anchored point within the page. Participants will learn when and where an A-Z index is the best option for site searching, the basics of how to create a hyperlinked index, what software tools are available, and how to design and format an index. Who Should Attend? This seminar is designed for those with any responsibility for designing or editing content of Web sites (especially library Web sites) or intranets. The ability to edit Web pages, with any tool, is expected, but expertise in HTML is not required. The seminar is suitable for learners both with and without experience in writing back-of-the-book style indexes. Instructions for accessing the Webcast will be emailed to you 2 to 3 business days prior to the event. Presenter: Heather Hedden is an Information taxonomist with Viziant Corporation and a former freelance book and Web site indexer through Hedden Information Management. She also teaches online continue education workshops through Simmons College Graduate School of Library and Information Science. 402 An A-Z site index can be a useful and accurate search tool. Learn when and where an A-Z index is the best option, basics of how to create a hyperlinked index, and what software tools are available. 2008-03-05 true http://sla.learn.com/learncenter.asp?id=178409&sessionid=3-8B5BBF7E-9E82-40F7-BED6-7621583AA069&mode=show&page=279 http://events.boxesandarrows.com/events/402 az index, indexes, indexing, information architecture, site index, site indexes Vancouver Canada 2008-03-15 Content professionals, from Web to marketing to technical communication professionals, from content management to knowledge management to information management consultants, are searching for new techniques to stay ahead of the curve. Conference tracks, appropriately enough, converge into three daily themes: - Day 1: Content – Liz Danzico, Editor Emeritus of Boxes and Arrows, keynotes on The Framework Age - Day 2: Technology – Salim Ismail, head of Yahoo! Brickhouse, keynotes on The Future of XML Publishing - Day 3: User Relationships – Michael Fergusson, Chief Products and Innovation Officer at Uniserve Communications, keynotes on Culture, Commerce, and Copyright at Content Convergence and Integration Conference The content-driven industry we've chosen to showcases ways content can convergence and disperse is tourism, where delegates can take away lessons for their own benefit. Registration: $699 USD; 10% discount for association members (IAI, UPA IxDA) Early bird rate in effect till Jan 31st. Venue: Sheraton Wall Center (a 4-diamond hotel) - discounted hotel rate of $163 applies from Mar 8 to15, 2008 for those who want to extend their stay and enjoy some world-class skiing. 401 Canada A conference for content professionals who need to find more strategic ways to manage their content in a world where content now gets created and syndicated, integrated, repurposed, and redistributed. 2008-03-12 false http://convergence.confabb.com http://events.boxesandarrows.com/events/401 http://events.boxesandarrows.com/event/logo/401/cci2008_logo_small.jpg cci2008, content management, information architecture, web 20, xml publishing Canberra Australia 2008-04-02 Over two full days you will build detailed websites layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 424 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-03-31 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/424 css, information architecture, user experience Philadelphia USA 2008-04-03 Site Search Analytics: Conversations with Your Customers" by Louis Rosenfeld Date: Wed, April 2, 2008 Time: 6 - 8PM Location: Messagefirst 230 N 2nd St. Suite 2C Philadelphia, PA 19106 (215) 825-7423 RSVP: Please help us plan & RSVP to phillychi@gmail.com About the Presentation Any site with a search engine captures users' search queries. This is real data that's plentiful and inexpensive to acquire, and not necessarily difficult to analyze. Site search analytics tells you what users really want from your site—in their own words—and how well you're meeting those needs. This session covers the basics of search analytics for web designers, showing how you can identify, diagnose, and fix major problems with your site's content, metadata, navigation, and search functions. About the Speaker Louis Rosenfeld is founder of Rosenfeld Media, a new publishing house focused on short, practical books on user experience design. As an IA consultant, he has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find. Lou is co-author of "Information Architecture for the World Wide Web" (O'Reilly & Associates; 3rd edition, 2006) and the forthcoming "Site Search Analytics: Conversations with Your Customers" (Rosenfeld Media, 2008). Lou co-founded the IA Institute and UXnet. He blogs regularly at louisrosenfeld.com. About Our Sponsor Messagefirst is Philadelphia-based design research consulting firm. We work with companies to help them increase revenues, decrease costs, and ultimately improve the user experience of their products or services. Our goal-oriented data-driven design process improves performance and creates compelling experiences that solve business problems in a beautiful way. And unlike other consulting firms, we don't just redesign products and service – we actually work with your team to plan and implement the design solution. To learn more about Messagefirst, please visit: http://www.messagefirst.com 443 PA Find out how you can use site search analytics as a power design tool. 2008-04-02 false http://phillychi.acm.org http://events.boxesandarrows.com/events/443 analytics, design, information architecture, search Melbourne Australia 2008-04-05 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 425 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-03 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/425 css, information architecture, user experience Boston USA 2008-04-05 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 421 MA Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-04-04 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/421 http://events.boxesandarrows.com/event/logo/421/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Sydney Australia 2008-04-10 In this one-day workshop, Patrick Kennedy will present the fundamentals of information architecture (IA), the core methodology for organising and designing websites and intranets. Key skills such as card sorting will be taught, and this workshop is designed to build in-house information architecture skills. A must for all web or intranet teams. IA provides a rich toolbox of techniques and frameworks to ensure that websites and intranets are structured in a way that makes sense to users. At the end of the day you will be ready to tackle the information architecture, navigation and page layouts for a small to medium site or part of a larger site. *Who is this workshop for?* When redesigning (or designing) a website or intranet, it is critical that users be able to easily find what they want on the new site. This does not happen by chance. Best practice information architecture techniques should be followed to ensure that the desired project outcomes are actually achieved. IA should therefore be core knowledge for all web and intranet teams. This workshop provides the foundation for building these skills in-house within organisations. It also provides the knowledge required to better manage consultants or contractors who have been engaged to conduct this work on the site. Please note, this is a introductory workshop designed to build core skills, and is not suitable for intermediate or experienced practitioners. *See website for prices and registration details* 403 Australia One day workshop presented by Step Two Designs. Mercure Hotel, Sydney, Australia. 2008-04-09 false http://www.steptwo.com.au/seminars/080409/ http://events.boxesandarrows.com/events/403 http://events.boxesandarrows.com/event/logo/403/WebLogo.png information architecture, intranet, ucd, ux, web design Miami USA 2008-04-15 The IA Summit is the premier gathering place for those interested in information architecture. The 2007 Summit attracted over 570 attendees with varying degrees of IA experience and from many related fields. Attendees of the summit are passionate about information architecture and user experience and many are actively involved in the community and the summit itself – over 230 of the attendees provided feedback about the event with 93% indicating that they would attend the summit again and 95% indicating they would recommend the summit to a colleague. The 2008 theme of “Experiencing Information” shifts the focus back to users. A user experience exists only to allow people to “do things” (in the broadest sense ... buying books, sharing photos with friends, looking something up on wikipedia, etc). What dimensions of information do users typically experience while “doing things”, and how can we design information environments that best support these users and activities? Such dimensions might include: - Information quantity and the experience of choice (e.g. Barry Schwartz – The Paradox of Choice); - The timing of information encounters and information use (e.g. Jared Spool – “seducible moments”); - The subconscious consumption of information (e.g. BJ Fogg – Persuasive Technology); - Rapid or intuitive processing of information (e.g. Malcolm Gladwell – Blink); - The social and participatory aspects of information and information communities (e.g. David Weinberger’s work); - The wide range of information media: the Web, virtual worlds, ubiquitous computing, mobile technology, physical spaces (e.g. Joshua Prince-Ramus’ and Michael Bierut’s work) 309 FL The IA Summit is the premier gathering place for those interested in information architecture. Its a great opportunity to discuss IA and UX issues with a group of really smart people! 2008-04-10 false http://www.iasummit.org http://events.boxesandarrows.com/events/309 ia, information architecture, summit, user experience, ux Pittsburgh USA 2008-04-25 Date: Thursday, April 24 2008 Time: 6:30 PM Refreshments & Networking 7:00 PM Presentations 8:00 PM Optional trip to the Walnut Grill in Shadyside for drinks Place: Daedalus Excel's Offices, 4914 Baum Blvd, 15213 Map: http://www.daed.com/contact_maps.tt2 RSVP: An RSVP is not required, but it helps us to have an idea of the head count for the venue. Please send RSVPs to mmarut15 at gmail.com Local IXDA members will be giving brief presentations on a timely IXD topic for the purpose of engaging the group in a discussion. Sofia Mirza, MDes '07, Communication & Information Design, will present her Visualization Toolkit: Tools for Visualizing Qualitative Information for Understanding Peter Bird, MDes '08, Communication & Information Design, will present his ongoing thesis work on Designing for Travel: An Analysis of Public Transportation System Information Aids Don Charlton from Wall-to-Wall Studios will present his Lessons for Interface Designers :A series of quick, easily-digestable ideas William Bernstein from Daedalus Excel will present a case study on the Development of an Interface for Home Dialysis 460 PA Local IXDA members will be giving brief presentations on a timely IXD topic for the purpose of engaging the group in a discussion. 2008-04-24 false http://events.boxesandarrows.com/events/460 information architecture, interaction design, ixda Sydney Australia 2008-04-30 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 426 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-28 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/426 css, information architecture, user experience Boston USA 2008-05-01 Boston-IA (www.boston-ia.org) invites you to attend "Setting Up a Web Accessibility Program" on Wednesday, April 30, 2008. Boston-IA will present Dan Revellese of HiSoftware Inc (www.hisoftware.com). discussing the issues involved in developing a Web Accessibility program for large-scale and enterprise-wide web development projects. The meeting will be held at the Bank of America Conference Center (www.bankofamerica.com) in downtown Boston, Massachusetts. Dan will detail how to make a business case for implementing a Web Accessibility program in an organization and strategies for ensuring accessibility, as well as tips for finding a champion to sponsor the program and suggestions for managing the program. A hypothetical, composite case study from the point of view of HiSoftware’s clients will be presented to clearly illustrate the many benefits a Web Accessibility program can bring to an organization and its web users. HiSoftware Inc. is a leading provider of software, services, and on-demand solutions that test, repair, monitor, and enforce web content, quality, and regulatory compliance. Meeting Details Presentation by: HiSoftware (www.hisoftware.com) "Setting Up a Web Accessibility Program" Wednesday, April 30, 2008, 6:30 to 9:00 p.m. Sponsored and hosted by: Bank of America Conference Center, One Federal Street, Floor 7 Boston, Massachusetts 02110 Directions to Bank of America (http://www.boston-ia.org/meetings/directions.html) Registration The meeting is free for Boston-IA members, and $15 for all others, payable at the door. New or returning members can join Boston-IA for $50 (renewable January, 2009) and attend for free. Light refreshments will be served. Please pre-register at: www.Boston-IA.org or by sending e-mail to: registerlist@Boston-IA.org We hope to see you there! 454 MA Boston-IA invites you to attend a presentation by HiSoftware, Inc. entitled "Setting Up a Web Accessibility Program" at Bank of America in Boston. 2008-04-30 false http://www.Boston-IA.org http://events.boxesandarrows.com/events/454 http://events.boxesandarrows.com/event/logo/454/Boston-IA.gif accessibility, design, information architecture Brisbane Australia 2008-05-03 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 427 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-05-01 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/427 css, information architecture, user experience Ottawa Canada 2008-05-07 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a repeat visit to Ottawa, after his sold-out presentation last November, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it's selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality "killer Web content" and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI). Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 436 Canada Managing, developing, or writing for websites? You won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. 2008-05-05 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/436 http://events.boxesandarrows.com/event/logo/436/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Vancouver, BC Canada 2008-05-10 Held in beautiful, Vancouver, British Columbia, the theme of the 2nd Annual Documentation & Training West Conference is Web 2.0 and Its Impact on Communication. The event takes place May 6-9, 2008. For $999 you get all of the following: * Choice of pre-conference half-day workshops (May 6, 2008) * Choice of over 30 conference sessions (May 7-8, 2008) * Choice of post-conference half-day workshop (May 9, 2008) * Access to the networking cocktail reception (May 6, 2008) * Breakfast and carving station lunches during conference Venue: Marriott Pinnacle, Vancouver 1128 West Hastings Street Vancouver, British Columbia We’ve negotiated great rates for our conference guests; $199US a night including unlimited in-room internet and unlimited in room telephone calls to the US and Canada. Featured Speaker: Dr. Robert J. Glushko will be a featured speaker at Documentation and Training West 2008. His topic, Document Engineering, explores a new discipline for specifying, designing, and implementing the electronic documents that request or provide interfaces to business processes via web-based services. It’s an amazing topic with all kinds of practical implications for technical communication professionals. Document Engineering is a synthesis of: * Information and systems analysis * Business process modeling * Electronic publishing * Distributed computing Dr. Glushko is an Adjunct Professor at the University of California at Berkeley in the School of Information, the Director of the Center for Document Engineering, and one of the founding faculty members of the Information & Service Design and Services Science, Management & Engineering programs. If you require additional information, contact Scott Abel at +1 317-466-1840 or scottabel AT mac DOT com. 372 Canada DocTrain West brings together industry pros, management, vendors, standards bodies, and others interested in learning about the latest tools, processes, and technologies for technical communicators. 2008-05-06 false http://www.doctrain.com/west http://events.boxesandarrows.com/events/372 http://events.boxesandarrows.com/event/logo/372/doctrain.west125x125.jpg blogs, cms, component content management, content reuse, dita, information architecture, online help, s1000d, syndication, technical communication, video documentation, web 20, wikis, xml Ottawa Canada 2008-05-08 This Executive session is for senior managers and executives who have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: - Take your vision and manage your website to realize your strategic objectives - Make decisions based on data rather than opinion - Establish a clear return on investment - Maintain a clear focus to get maximum impact from limited resources - Develop actionable metrics for effectively managing the web channel The key challenge you face today with your website is not about technology or content. It’s about service. How do you let your customers (citizens, consumers and businesses) more quickly and more easily serve themselves? Because on the Web it’s all about self-service. The Web is about the shift in power from the organization to the customer. Simply put, the Web empowers customers and citizens more than it empowers organizations. The most successful websites are built around the needs of its users, rather than the demands of organizations and managers. In the long-term, being customer-centric is not a like-to-do, it is a must-do. Gerry McGovern is world-renowned speaker and expert on Web content and usability. He communicates the essential strategies that every manager needs to know, in an engaging and humorous way that makes his message unforgettable. Do not miss this one-off opportunity 437 Canada This half-day session is for senior managers and executives. It focuses on quickly getting quantifiable results from a Customer Carewords approach to managing your website. Learn to manage tasks. 2008-05-07 false http://www.neoinsight.com/workshops/exec-overview.html http://events.boxesandarrows.com/events/437 http://events.boxesandarrows.com/event/logo/437/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Chicago USA 2008-05-16 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 422 IL Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-05-15 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/422 http://events.boxesandarrows.com/event/logo/422/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Boston USA 2008-05-22 CINCINNATI – April 23 – The 2008 HOW Design Conference is coming to Boston’s Hynes Convention Center May 18-21. The annual creativity, business and technology conference for graphic designers, the HOW Conference will feature 59 speakers, 60+ sessions and 10 three-hour workshops. According to HOW magazine editor Bryn Mooth, “the HOW Conference is a wonderful opportunity for designers to develop their design careers, hone their business skills, get their creative juices flowing and network with thousands of fellow designers.” Many industry experts and well-known designers will present at this year’s Conference, including Allan Haley of Monotype Imaging, House Industries’ Ken Barber, design entrepreneur Charles S. Anderson, Adobe’s Russell Brown and Julieanne Kost, plus Robynne Raye and Michael Strassburger of Modern Dog Design Co. Attendees can choose from sessions in seven tracks: Creativity & Inspiration, Design Disciplines, Business & Management, Career Development, In-House Issues, Technology & Production and HOW Learning Center. The Conference will also feature Boston Design Studio Tours, which allow attendees to tour these six local studios: Arnold Worldwide, Catapult Thinking, Sametz Blackstone Associates, Seltzer, Silverscape and Visual Dialogue. The HOW Conference is expected to attract more than 3,000 graphic designers, art directors, creative directors, illustrators and other design professionals from around the world. The 2008 HOW Design Conference is presented by HOW, the creativity, business and technology magazine for graphic designers. HOW is published by F+W Publications, Inc. in Cincinnati, OH. For registration information, call (800) 436-8700 or (513) 531-2690 ext. 1450; fax (513) 531-0798; email howconference@fwpubs.com or visit HOWconference.com. 463 MA The 2008 HOW Design Conference is coming to Boston’s Hynes Convention Center May 18-21. 2008-05-18 false http://www.howconference.com http://events.boxesandarrows.com/events/463 http://events.boxesandarrows.com/event/logo/463/08HDC_logo1.gif 2d, 3d, adobe, graphic design, information architecture, mad skills, paper, photography, photoshop, technology, training Minneapolis USA 2008-06-20 This intermediate-to-advanced workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. Workshops are led by Adaptive Path's team of experts, including: Dan Saffer, Chiara Fox, Brandon Schauer and Todd Wilkens. Use Discount Code UXIM for 15% off the early bird discount. Early Bird Pricing (until May 31) Single Day: US$650 All 4-days: US$2,195 Regular Pricing Single Day: US$745 All 4-days: US$2,495 475 MN This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2008-06-16 false http://www.adaptivepath.com/events/2008/jun/ http://events.boxesandarrows.com/events/475 http://events.boxesandarrows.com/event/logo/475/AP_MX_blog120x90_v4b.gif adaptive path, design research, design strategy, information architecture, interaction design Chicago USA 2008-06-19 Web Content 2008 brings together nationally recognized technology, content, and marketing authorities involved with creating, organizing, maintaining, and delivering web content. Presenters will share best practices, new approaches, lessons learned, and provide real-world examples. The two-day conference is divided into two tracks: * Web Content Strategies, Practices, and Standards * Web Content Tools and Technologies Each track offers attendees a selection of workshops, case studies, and presentations lead by recognized Internet authorities. Attend all sessions in one track or mix-and-match sessions in any track to create a customized program. Held in an intimate setting in Downtown Chicago participation is limited. 370 IL Web Content 2008 brings together nationally recognized technology, content, and marketing authorities involved with creating, organizing, maintaining, and delivering web content. 2008-06-17 false http://www.webcontent2008.com http://events.boxesandarrows.com/events/370 http://events.boxesandarrows.com/event/logo/370/webcontent2008logo.jpg cms, content, dynamic, email, information architecture, personalized, search engine optimization, wcms, web content Brisbane Australia 2008-06-19 In this one-day workshop, Patrick Kennedy will present the fundamentals of information architecture (IA), the core methodology for organising and designing websites and intranets. Key skills such as card sorting will be taught, and this workshop is designed to build in-house information architecture skills. A must for all web or intranet teams. IA provides a rich toolbox of techniques and frameworks to ensure that websites and intranets are structured in a way that makes sense to users. At the end of the day you will be ready to tackle the information architecture, navigation and page layouts for a small to medium site or part of a larger site. *Who is this workshop for?* When redesigning (or designing) a website or intranet, it is critical that users be able to easily find what they want on the new site. This does not happen by chance. Best practice information architecture techniques should be followed to ensure that the desired project outcomes are actually achieved. IA should therefore be core knowledge for all web and intranet teams. This workshop provides the foundation for building these skills in-house within organisations. It also provides the knowledge required to better manage consultants or contractors who have been engaged to conduct this work on the site. Please note, this is a introductory workshop designed to build core skills, and is not suitable for intermediate or experienced practitioners. *See website for prices and registration details* 404 Australia One day workshop presented by Step Two Designs. Rydges South Bank, Brisbane, Australia. 2008-06-18 false http://www.steptwo.com.au/seminars/080618/index.html http://events.boxesandarrows.com/events/404 http://events.boxesandarrows.com/event/logo/404/WebLogo.png information architecture, intranet, ucd, ux, web design Pittsburgh USA 2008-07-17 Nathan Swartz of clicknathan and is one of those freelance web designer-types living and breathing in Pittsburgh, PA. When not indenting <p> tags or cursing IE6, he likes long walks through the city with his son and wife or enjoying summer afternoons at the Harris Grill in Shadyside. Nathan will be sharing some of the lesson’s he’s learned from being a full-time freelancer in “How to Work from Your Underwear: Some Freelancing Tips for Web Designers“. Jonathan Brodsky graduated from CMU in 2005 with a degree in design. He spends his days working on web development, & nights as a musician and artist. Jon will be showing tools for programmers to improvise live music & visuals using text editors & code as their instruments. This practice, generally referred to as “livecoding”, is about exposing the audience to the mechanics of a computer based performance. He’ll also give a demo of a livecoding tool that he is developing in javascript and openGL. Finally, Geoff Barnes is currently the Senior Information Architect at Elliance, Inc., a Pittsburgh-based e-marketing agency. Geoff has a BFA from the School of the Art Institute of Chicago & an MFA from the University of Oregon. Geoff came to Pittsburgh in 2001 to help create the Media Arts BFA at Robert Morris University, where he served as a full-time faculty member until 2005. Geoff will present “What Purpose IA?”. What is the purpose of a marketing website? While marketing websites are more application-inclusive than ever, the fundamental marketing task of persuasion is still the purpose nexus of any marketing-driven website. The site’s IA needs to go beyond content organization, and embody the persuasive goals driving the project. The difference between creating systematic order and creating a systematically ordered, compelling argument is often the difference between a me-too site and a persuasion machine. Learn how to protect your client’s marketing objectives with purpose-driven discovery and IA. 498 PA This month’s meeting will be downtown at the Art Institute of Pittsburgh at 7:00 pm. See refreshpittsburgh.org for full details and directions! 2008-07-16 false http://www.refreshpittsburgh.org/ http://events.boxesandarrows.com/events/498 http://events.boxesandarrows.com/event/logo/498/logo_small.gif freelance, information architecture, javascript, web design, web development Sydney Australia 2008-08-09 Information architecture (IA) involves structuring, organising, navigating, labelling and indexing information on intranets and websites to assist organisations in achieving their information needs. It is used to decide how a site should be structured, what kind of content it should host, and how to accommodate its future growth. IA is the foundation of good website or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. However, many organisation’s websites and intranets were established several years ago, and may have been designed in an ad-hoc way, since grown very large and difficult to manage, and no longer accurately reflect the organisation’s current goals, priorities, purpose, or functions. As a result, organisations are finding that IA issues aren’t only important in design, but also when revamping, redesigning and upgrading their information systems, and are looking to IA to help them to locate the information they need, make better choices and complete information tasks more rapidly and accurately. This two-day interactive workshop will provide a thorough overview and understanding about how to effectively use information architecture to make your intranet or website as effective as possible. It will cover a wide range of information architecture issues such as the following: - What information architecture is and how it can facilitate user experience - Analysing and sorting content - Carrying out user research: surveys, focus groups and card sorting - Classifying, sorting and labelling within your information system - Using wireframes and site maps: the ‘bread and butter’ tools of IA - Navigating, indexing and designing page layouts - Involving users via research, design games, prototypes and testing - Effectively carrying out your IA project: tips, tools, techniques and processes 474 Australia This 2 day masterclass provides a thorough understanding of IA principles and practices; and a wide variety of methods to collaborate with users - via research, design games and testing. 2008-08-07 false http://www.arkgroupaustralia.com.au/events-c046IAandCollaborativeDesign.htm http://events.boxesandarrows.com/events/474 collaborative design, design games, ia, information architecture, usability, user experience Philadelphia USA 2008-08-22 WHEN: 8/21 6:00pm - 8:00pm WHERE: Penn State Great Valley Conference Center 30 E. Swedesford Road, Malvern, PA 19355 Phone: 610-648-3200 RSVP:phillychi@gmail.com ==== Developing applications in a global, corporate environment can be particularly challenging considering barriers to communication and agreement. Rapid prototyping using tools such as Axure Pro can help bridge these gaps by providing a powerful way of collecting and refining requirements in a global, dispersed setting as well as providing a practical UI framework for local or remote development teams. It is also very helpful for determining project scope and setting client expectations. The presentation will cover how to best harness prototyping tools and discuss best practices and tips for this type of prototyping. About the Speaker Ron McNamara has specialized in creating user friendly applications in the complex environments of the biotechnology and pharmaceutical fields for the past seven years. He is a CUA (Certified Usability Analyst), has a doctorate in chemistry from the University of Pennsylvania, and a Masters in Information Systems from Drexel University. He was a scientific and medical researcher before migrating to an IT career in 1998. One of his areas of expertise is using prototyping tools to elicit requirements and design user interfaces. He currently works at GlaxoSmithKline as a project manager and business analyst supporting research and clinical scientists. About the Sponsor At Penn State Great Valley, engineering and information science students are already professionals in their fields and work at corporations including Lockheed Martin, Vanguard, Comcast, and Wyeth. Learn more about Penn State Great Valley's career-enhancing degrees by attending an information session at the Great Valley campus or The Navy Yard or for a personal appointment call 610-648-3243 or email gvengin@psu.edu. 512 PA Please join us as we continue our discussion on prototyping, this time focusing on prototyping tools and rapid prototyping practices. 2008-08-21 false http://phillychi.acm.org http://events.boxesandarrows.com/events/512 http://events.boxesandarrows.com/event/logo/512/phillychi_logo.png information architecture, prototyping, rapid prototyping Sydney Australia 2008-09-27 Featuring renowned international speakers with deep real world experience at organisations like Digg, Fast Company, Yahoo!, Apple, Google and more, and covering key areas in web design, front and back end web development, user experience design, information architecture, web application security, Ajax, online communities, accessibility, mobile web, and more, Web Directions South 08 will once again be the focus of the Australian web industry in September. Speakers include Jeffrey Veen - renowned UX expert from Wired Magazine, Adaptive Path and Google Derek Featherstone - Leading accessibility expert Daniel Burka - Interaction Designer for Digg Gina Bolton CSS expert from Apple Douglas Crockford - Ajax security expert at Yahoo!, and world's leading JavaScript authority Jeff Croft - web design and typography guru Lynne D Johnson - Senior Editor and Community Director at FastCompany and many other international and local experts. 485 Australia Widely regarded as one of the world's first & leading conferences for web professionals, Web Directions returns for 4 days of workshops, conference, receptions, networking, expo, parties and more. 2008-09-23 false http://south08.webdirections.org/ http://events.boxesandarrows.com/events/485 http://events.boxesandarrows.com/event/logo/485/logo.gif accessibility, ajax, front and back end web development, information architecture, mobile web, online communities, user experience design, web application security, web design Seattle USA 2008-09-29 InfoCamp is an interdiscplinary unconference that features real-time collaboration, discussion, and participation in just-in-time workshops focused on user-centered design, information architecture, content strategy, and service design. Students, professionals, entrepreneurs and hobbyists from the user-centered design and information architecture community are encouraged to come together to join the conversation. InfoCamp is fueled by the serendipity that results when like-minded people with new ideas build connections and share their passion for information, design, and users. The bulk of the content and presentations are given by the attendees. These presentations and the exact schedule will be decided the day of InfoCamp. A short keynote presentation will anchor both days’ discussion as we leap into multiple tracks of presentations, panels, product demos and roundtables. Saturday evening will feature a social event with music and drinks. Keynote Speaker (Day 1): Jacob O. Wobbrock, UW HCI professor Plenary Speaker (Day 2): Tamara Adlin, co-author of The Persona Lifecycle For previews of presentations and to engage in the pre-conference conversation, check out the InfoCamp Seattle 2008 wiki, blog, and other social media profiles. Join us for a stimulating weekend chock full of exchanging ideas and hardcore social networking, fueled by copious amounts of coffee and a bit of grub! 524 WA A collaborative unconference for the user-centered information industry. Real-time collaboration focused on user-centered design, information architecture, content strategy, and service design. 2008-09-27 false http://infocamp.info http://events.boxesandarrows.com/events/524 http://events.boxesandarrows.com/event/logo/524/InfoCamp-Poster-Book-150.gif conference, information architecture, usercentered design Chicago USA 2008-10-09 Throughout their days, people are engaging with complex information to manage their lives. And designers now realize that information isn't simply this stuff you find -- the appropriate presentation of information helps people make sense of the world around them. This conference addresses issues of design for an always-on, always-connected world. Where "cyberspace" is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. This conference brings together people who are addressing these challenges head on. Speakers from a variety of backgrounds will discuss designing complex information spaces in the physical and virtual worlds. Speakers include... * David Armano, VP Experience Design, Critical Mass * Chris Crawford, Author & Inventor, Storytron * Bill DeRouchey, Sr. Interaction Designer, Ziba Design * Aradhana Goel, Service Design Strategist, IDEO * Andrew Hinton, Lead Information Architect, Vanguard * Jason Kunesh, Independent Design Professional and more. Price: For IAI members, $350 until Aug. 17th, $450 between Aug. 18th - Oct. 7th For non-members, $450 until Aug. 17th, $550 between Aug. 18th - Oct. 7th There are student and group discounts. IAI membership is $40/year. Information Architect Institute (IAI) website: http://iainstitute.org/ 482 IL The IDEA Conference is a yearly conference about Information: Design, Experience and Access that is sponsored by the Information Architecture Institute. 2008-10-07 false http://ideaconference.org/2008/ http://events.boxesandarrows.com/events/482 http://events.boxesandarrows.com/event/logo/482/Yellow-Logo-2008.gif ia, idea2008, information architecture Cambridge USA 2008-10-17 Use the promo code "BOXES" for a free Flip Ultra camcorder when you register for the full conference, and $120 off the four day conference registration rate. Can't attend the entire conference? You'll get $30/day off for each day you register. At User Interface 13, the longest running conference dedicated to web design, information architecture, and usability, you’ll get 4 full days of in-depth techniques from the world’s leading web design and usability experts. We've asked the most forward-thinking minds in the world of experience design to address your biggest challenges. Our expert speakers will present on today's most pressing topics, including interaction design, information architecture, agile development, innovation, usability testing, Ajax, product strategy, and visual design. On Monday and Wednesday, you will attend full-day seminars with our expert speakers. On Tuesday, we have a day filled with 90-minute Featured Talks. We'll cap off the week on Thursday with our Showcase Seminar Day, where you can choose between UIE's most popular seminars. We’ve recruited a fabulous group of speakers, ready to help you solve your biggest design problems. You'll hear from: Jeff Patton, Kim Goodwin, Dana Chisnell, Jeremy Keith, Scott Burkun, Peter Merholz, Andrew Crow, Luke Wroblewski, Donna (Maurer) Spencer, Bill Verplank, Christine Perfetti, and Jared Spool Use the promo code "BOXES" for a free Flip Ultra Camcorder when you register for the full conference, and $120 off the four day conference registration rate. Can't attend the entire conference? You'll get $30/day off for each day you register. View the complete summit description, and register at http://www.uiconf.com UI13 is produced by User Interface Engineering. 491 MA Now in its thirteenth year, the UI13 Conference examines the biggest issues in the world of web design, information architecture, and usability. 2008-10-13 false http://www.uiconf.com http://events.boxesandarrows.com/events/491 http://events.boxesandarrows.com/event/logo/491/final_logo.jpg agile development, ajax, information architecture, innovation, interaction design, product strategy, usability, usability testing, visual design, web design New York USA 2008-10-18 Are you looking for new ways to bring design thinking and design practice into your daily practice as a user experience professional? Do you want to learn how great designers of all types get to that “new” idea without having to wait for divine inspiration? Do you think that “sketching” is only a tool left to those who have been formally trained to draw? “Sketching for Interaction Design” is a 1-day seminar and workshop created to teach people what sketching really is all about, why it is powerful and how you can bring it into your daily practice as a User Experience Professional. In this class you’ll learn how the great organizations of design and innovation use sketching in their daily practice. You will also gain practice in sketching and see why it is a distinctive tool from prototyping geared more towards idea generation than for testing and communication. It is both a tool for personal use, and a tool for group collaboration. The class will cover: * Defining sketching as something similar to but different from prototyping * Placing sketching in the context of a larger design process * General practice using drawing as a communication tool * Class project working in teams * Communicating concepts in interaction design * Review period of team work * Take away lessons, and next steps for people wanting to apply sketching to their practice The course is geared towards people who are practicing interaction design and other user experience practices, but can be beneficial for anyone who is trying to apply core design thinking methods into their personal and business practices. No previous experience with drawing or sketching is required. You don’t even have to bring a writing instrument or paper, as we’ll be providing them for you. 528 NY Dave Malouf, co-founder and former VP of the IxDA, leads this 1-day workshop to teach you how sketching can become a skill central to design thinking and learning. 2008-10-17 false http://smartexperience.org/classes/sketching-for-ixd/ http://events.boxesandarrows.com/events/528 http://events.boxesandarrows.com/event/logo/528/smartexperience.logo.png information architecture, interaction design, sketch, sketching, user expererience Banff Canada 2008-11-18 CanUX is the annual Canadian User Experience workshop. We bring world-class instructors together with practitioners for hands-on learning. It's a small gathering, limited to 70 participants, with a focus on practical skills for user experience professionals—web designers, software developers, information architects, interaction designers, interface designers, communications, and anyone else who's passionate about making things work well for people. CanUX 2008 presenters include: * Dave Gray (XPLANE) * Brandon Schauer (Adaptive Path) * Luke Wroblewski (Yahoo!) * Lisa Anderson and Dennis Wixon (Microsoft Surface) * Yvonne Shek (nForm) Conference rates include two nights accommodation, meals, and your conference fees. CanUX is held at the world-renowned Banff Centre, a campus-like environment in the heart of the Canadian Rockies. Banff is a 1.5 hour drive from Calgary, Alberta. 537 Canada CanUX is the annual Canadian User Experience Workshop hosted in Banff, Alberta. CanUX mixes breathtaking scenery, leading experts in design and UX and a retreat-like atmosphere. 2008-11-16 false http://canux.nform.ca http://events.boxesandarrows.com/events/537 http://events.boxesandarrows.com/event/logo/537/canux_logo.png canada, canux, design, ia, information architecture, user experience New York USA 2008-11-26 This day-long class covers principles of web navigation and methods of navigation design with practical examples and exercises. Participants should have some experience creating or maintaining websites and are looking to deepen their design skills. This includes graphic designers, web masters, usability experts, and beginning to intermediate information architects. The web has changed in the last decade. The notion of Web 2.0, in particular, marks a second phase of the web characterized by user-generated content, collaboration, communities, and broader participation in general. And new technologies, such as Ajax and Flex, point to a more interactive web with highly functional applications. Amidst this change, the basic problems of creating a good web navigation system remain. In many respects, they only get even more complicated. Business objectives increasingly rely on the assumption that people will be able to find, access, and use the information and services they provide. In other words, in order for web sites to successful, people must be able to navigate effectively. A “cool” site with lots of interactivity and user participation will still be lousy if the navigation doesn’t work. After this class, you will be able to: 1. Understand and apply basic principles of web navigation in your work 2. Recognize different mechanisms and types of navigation, as well as different page types 3. Apply current methods of navigation design for page layout and creating a unified navigation system 530 NY James Kalbach, author of the book 'Designing Web Navigation,' teaches this day-long class on principles of web navigation and methods of navigation design. 2008-11-25 false http://smartexperience.org/classes/web-navigation-design/ http://events.boxesandarrows.com/events/530 http://events.boxesandarrows.com/event/logo/530/smartexperience.logo.png information architecture, interaction design, james kalbach, navigation, web Philadelphia USA 2009-02-21 Event Details Location: Mad River Bar & Grille 126 Chestnut Street Philadelphia, PA 19106 US Website: http://www.maderiverphilly.com RSVP: Nice, but not necessary: phillychi@gmail.com Mad River Bar & Grille is something different from the Old City lounge scene. There are no ropes or private rooms for bottle service here. Instead, you’ll find a welcoming atmosphere with a good-looking crowd of young professionals who are either meeting friends or making new ones seven days a week. Mad River is Old City’s only place with drink specials every day and serves our upscale pub menu for lunch and dinner daily. Named after a famous ski run in Vermont, Mad River opened on October 8, 2004, and has all the familiar trademarks of this popular East Coast concept, from the copper-top bars to pairs of skis on the wall. As always, we hope to see you there! About PhillyCHI - PhillyCHI is the Philadelphia region’s professional group for those interested in Human-Computer Interaction, User Experience, Usability and other related disciplines. We meet once a month to network and discuss current topics in HCI. Check us out at http://phillychi.acm.org/. About IDSA Philly - Industrial Designers Society of America (IDSA) is the voice of the industrial design profession, advancing the quality and positive impact of design. IDSA’s mission is threefold: * Lead the profession by expanding our horizons, connectivity and influence, and our service to members * Inspire design quality and responsibility through professional development and education * Elevate the business of design and improve our industry’s value More information at: http://www.idsa.org 637 PA Please join us at Mad River Bar & Grille in Philadelphia on Friday, February 20, 2009, for an informal gathering of folks from the user experience and industrial design communities. All welcome. 2009-02-20 false http://phillychi.acm.org http://events.boxesandarrows.com/events/637 http://events.boxesandarrows.com/event/logo/637/PhillyCHI_logo_789x215.png acm, design, happy hour, idsa, idsa philly, information architecture, networking, phillychi, sigchi, social, usability, user experience, user research Philadelphia USA 2009-02-27 WHEN: Thursday, February 26, 2009, 6:00 - 8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: John M. Huntsman Hall, Room 260 Wharton School of Business 3730 Walnut Street Philadelphia, PA 19104 Map: http://tinyurl.com/av96yb Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Organizations spend countless hours and lots of money worrying over the usability of their sites. But this usually means simply seeing if users can navigate the site, operate widgets, and perform critical functions. Rarely do they ever test to see if users can read, understand, and use the site’s content. This presentation by veteran readability tester Angela Colter, will examine the how’s and why’s of readability testing. ABOUT THE SPEAKER Angela Colter is a freelance usability and accessibility consultant in Philadelphia. She has worked on numerous readability projects for the National Library of Medicine, National Institutes of Justice, and Pfizer. While a senior usability specialist at UserWorks, she was the lead researcher for a Government Accountability Office study on the readability of credit card disclosure materials. Angela is a doctoral candidate at the University of Baltimore researching how to make search engines easier for users with low literacy skills. ABOUT OUR SPONSOR Liberty Personnel Services is a staffing firm formed with the guiding principles of professionalism, integrity and efficiency. We are committed to building long term relationships with our clients, job seekers, and our own employees. Our clients include Fortune 500 companies and small corporations ranging from start-ups to companies over 100 years old. Our proven system enables us to deliver a superior service for both the employer and job seeker. For more information: http://www.libertyjobs.com/. HOSTING ORGANIZATIONS Learn about PhillyCHI at http://phillychi.acm.org/. Learn about the UPA Delaware Valley at http://upadelawarevalley.org/. 648 PA Please join us in Philadelphia on Thursday, February 26, 2009, for a presentation on how’s and why’s of readability testing by veteran readability tester Angela Colter. 2009-02-26 false http://phillychi.acm.org/?p=101 http://events.boxesandarrows.com/events/648 http://events.boxesandarrows.com/event/logo/648/phillychi.jpg acm, design, information architecture, networking, phillychi, readability, sigchi, upa, usability, user experience, user research Philadelphia USA 2009-03-12 WHEN: Wednesday, March 11, 2009, 5:30-8:00PM WHERE: Alfa Bar, Walnut Room 1709 Walnut Street, Philadelphia, PA Parking & Mass Transit: There are two parking garages located on 16th and Chancellor St. The closest SEPTA stop is the Walnut-Locust station. Invitation: http://www.thebossgroup.com/modules/creative_connects/ Join us for CreativeConnects, a free social event hosted by The BOSS Group for creative, marketing, communications, advertising and web professionals. Come network with colleagues, meet new people, keep up with industry news and get leads on jobs and business opportunities. No formal program, no RSVP required, lite bites and one drink for the first 35 attendees courtesy of The BOSS Group. ABOUT The BOSS Group The BOSS Group is, literally, where talent and opportunity meet. It’s where creative and marketing communications professionals come to find jobs and assignments, resources and industry connections, and where clients find the talent that will help them succeed. We’re committed to meeting the employment needs of employers and individuals with equal success. Our unparalleled staffing expertise for the creative industry and close partnerships with our talent and clients alike offer a true competitive advantage. The BOSS Group is a certified Women’s Business Enterprise. ABOUT PhillyCHI PhillyCHI is the Philadelphia's chapter of the ACM SIG-CHI, a professional and academic group for those interested in user experience, information architecture, usability and other related disciplines. Find more information at: http://phillychi.acm.org/. 663 PA Please join PhillyCHI and CreativeConnects for a joint social this month. Pass the word and meet your colleagues for a drink and conversation at Alfa Bar in Center City Philadelphia. 2009-03-11 false http://phillychi.acm.org/?p=104 http://events.boxesandarrows.com/events/663 http://events.boxesandarrows.com/event/logo/663/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research Philadelphia USA 2009-03-27 WHEN: Thursday, March 26, 2009, 6:00-8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: Tyler School of Art, Room B089 Temple University 2001 N. 13th Street Philadelphia, PA 19122 RSVP: Please let us know you are coming at phillychi@gmail.com. ABOUT THE PRESENTATION Dorothy M. Danforth will discuss various low overhead, high-impact research methods available to Web Designers and UX professionals when creating new products, scenarios for when and how to use these methods, as well as general insights on how to get the most out of early stage R&D processes. Some illustrative examples and ideas from past product-concept research efforts will be provided. Talking points to include: • considerations when developing a UX focused research plan for a new product or concept • how brand and corporate culture can impact and possibly drive interface decisions • how the research process can identify organizational knowledge gaps (and vice versa) • integrating UX research within the creative (visual design) and engineering processes The presentation is open to anyone with interest, but could be particularly helpful for… • Web & Graphic designers who find themselves in the “accidental” UX consultant role • Product managers who would like some ideas on how to better integrate UX research into their product development lifecycles • Early and mid-level career UXD professionals ABOUT THE SPEAKER Dorothy M. Danforth is founder and principal consultant for Danforth Media. http://danforthmedia.com ABOUT OUR SPONSORS Graphic and Interactive Design Program at Tyler School of Art http://www.temple.edu/tyler/gaid.html Aquent http://www.aquent.com PhillyCHI http://phillychi.acm.org/. 677 PA Our March meeting will feature Dorothy Danforth, presenting on the Foundations for a Great User Experience: Crafting Compelling Research Strategies for New Products and Ventures. 2009-03-26 false http://phillychi.acm.org/?p=141 http://events.boxesandarrows.com/events/677 http://events.boxesandarrows.com/event/logo/677/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research Sydney Australia 2009-03-28 By attending the event, you will hear how to: * Unify content with taxonomies and metadata * Migrate and manage content across multiple sites * Design content templates & website style designs * Conduct user research to improve IA * Make site administration & publishing easy but effective * See LIVE IA & search demonstrations * Benefit from lessons learnt and pitfalls to watch out for Places are limited to ensure a high level of interaction, so register your place today! For a copy of the full course brochure, email Louise Badcock at louise.badcock@keyforums.com.au or call us on +61 2 9436 4255 or visit www.keyforums.com.au. 645 Australia This one day intensive course will give you an exclusive and in-depth knowledge of the search and IA strategies of the NSW Department of Primary Industries and Griffith University. 2009-03-27 false http://www.keyforums.com.au http://events.boxesandarrows.com/events/645 content, decentralised intranets, enterprise architect, ia, information architecture, intranet, metadata, search, tagging, taxonomies, usability, website Newport Beach USA 2009-04-23 ***Special offer: Register for the Web App Summit with the promotion code BOXES and you'll receive $50 off each day or $250 for the full conference. Register for all four days and you'll receive a free UIE Virtual Seminar archive of your choice. At the UIE Web App Summit, held April 19-22, 2009 in Newport Beach, CA, you'll meet the innovators and world-class designers behind today's most successful web apps. We've carefully crafted this four-day Summit to include two days of intensive full-day workshops on form design, Ajax, RIAs, design deliverables, wireframes, accessibility, design patterns, and web standards. We round out the conference with two more days of featured presentations from world-renown experts, to give you fresh perspectives and new insights on today's web app design challenges. Last year's Summit attendees told us they returned to their teams empowered to make an immediate impact, all fired up and ready to go. You'll come away inspired to create amazing applications that will delight your users Special offer: Register for the Web App Summit with the promotion code BOXES and you'll receive $50 off each day or $250 for the full conference. Register for all four days and you'll receive a free UIE Virtual Seminar archive of your choice. 589 CA The must attend event for anyone building web applications! 2009-04-19 false http://www.webappsummit.com http://events.boxesandarrows.com/events/589 http://events.boxesandarrows.com/event/logo/589/logo_with_orange.jpg ajax, design, designers, information architecture, web applications, web standards Melbourne Australia 2009-04-22 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 639 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-20 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/639 http://events.boxesandarrows.com/event/logo/639/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Canberra Australia 2009-04-23 Indi Young - Mental Models There is no single methodology for creating the perfect web product. But you can increase your odds, and one of the best ways to do this is to really understand users' reasons for doing things. Indi Young's Mental Models workshop will give you the tools to help you grasp, and design for, those reasons. If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don't miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great 'User Experience' is now expected not only of the Usability Specialist, but also of the entire project team. More than ever, web practitioners across all roles within a team are required to have knowledge of and even experience in conducting user research and usability testing. The current economic climate adds to this pressure as businesses strive to get the best from their online investments. This workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. This is a hands on practical workshop combined with discussions on a variety of methods and approaches to implementing usability in the real world. Andy Clarke - Visual Web Design Masterclass Sometimes, in all the excitement about AJAX, APIs, frameworks and other technical whizz-bangs, talk about visual design on the web gets lost. This one day masterclass by the the author of Transcending CSS, Andy Clarke, will inspire you to make the best design possible for the web, and show you how to discover new ideas and new ways of working with CSS and standards based markup. 640 Australia Full day workshops. Indi Young - Mental Models, Lisa Herrod - Web Usability, Andy Clarke - Visual Web Deisgn Masterclass 2009-04-22 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/640 http://events.boxesandarrows.com/event/logo/640/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Sydney Australia 2009-04-25 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 641 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-23 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/641 http://events.boxesandarrows.com/event/logo/641/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards San Francisco USA 2009-05-01 In a tough economy, it pays to be at the top of your game. You can't afford to rely on last year's technology and techniques. At the Voices That Matter: Web Design Conference to be held in San Francisco, California, in April, you can sharpen your skills and strengthen your resume with new techniques and strategies from the most respected professionals in the Web design industry. At the Voices That Matter: Web Design Conference, the leading authors and practitioners in the Web design community will inspire, entertain, and train you in all the things you know you've been needing to learn—and even a few you didn't—from CSS, Ajax, and Web standards, to SEO, Web usability, interface design and more. Thanks to the conference's intimate setting, you'll meet your favorite Web design authors face to face, and you'll get to talk with the people whose books have shaped your career. Get your most difficult questions answered and gain insights from the brightest thinkers and practitioners in the Web industry during three days of entertaining, informative, and inspiring sessions and conversations. Two tracks each day mean there's always a session for you: whether you're looking for off-beat ideas that you'll be eager to try when you get back to work or down-to-earth techniques that'll make that your job easier every day. What Makes This Conference Unique? World Class Speakers! Our speakers are leading industry experts and experienced Web professionals, but they're also authors and teachers skilled in presenting information to live audiences. Community Building and Networking! With pre-event podcasts, a conference blog, and a great community platform, you have a range of opportunities to interact with the speakers and other attendees. Technology for Designers! Designers come first at this conference. We'll help you make sense of the technology and use it to make informed design decisions that will change how you work. Register by 3/12/09 and SAVE $200! 630 CA Leading Web design authors, hundreds of your peers, industry thought-leaders - together in one place to share their stories and personal experiences! Early bird: Save $200 when you register by 3/12/09 2009-04-27 false http://www.voicesthatmatter.com/webdesign2009 http://events.boxesandarrows.com/events/630 ajax, css, development, graphic design, information architecture, interface design, java, javascript, web design, web standards Philadelphia USA 2009-05-06 Location: Triumph Brewing Company 117 Chestnut St Philadelphia, PA 19106 Phone: (215) 625-0855 Directions: http://www.triumphbrewing.com phillychi@gmail.com (nice, but not necessary) About PANMA The Philadelphia Area New Media Association serves individuals and companies involved in digital development. By offering a professionally and socially friendly environment, PANMA enhances the interconnections in our community, encourages locally trained and educated professionals to make their homes in the Philadelphia region, and increases employment and business opportunities for our industry. The Philadelphia Area New Media Association supports the regional digital development community. We are web designers, graphic artists, database developers, programmers, information architects, marketers and other professionals. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. 710 PA Come celebrate Cinco de Mayo by joining PhillyCHI and PANMA for a beer, or two! 2009-05-05 false http://phillychi.acm.org http://events.boxesandarrows.com/events/710 http://events.boxesandarrows.com/event/logo/710/PhillyCHI_Logo_200x50.png acm, cinco de mayo, design, happy hour, information architecture, networking, panma, philadelphia area new media association, phillychi, sigchi, social, usability, user experience, user research Berlin Germany 2009-05-16 Park Inn Berlin-Alexanderplatz Alexanderplatz 7 10178 Berlin, Germany Early Bird pricing (until Jan 31) $1,795 four days $595 single day Regular pricing $2,695 four days $895 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 604 Germany This four-day workshop series examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2009-05-12 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/604 http://events.boxesandarrows.com/event/logo/604/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop New York USA 2009-05-13 As designers we often neglect to define a common vision, or coordinating force, behind the scope of what we’re designing or building. Without some means of unifying our efforts we can easily end up with a product or service that falls short of its potential of delivering an optimal user experience. One path to holistic coordination is to employ the concept of themes as used by fiction writers and filmmakers. For storytellers, themes are used as a compass, a means for examining every element in the story for its possible implication with regard to theme. For readers, themes offer a cognitive and emotional response to the story that is often much deeper and more memorable than details of plot. In experience design, themes can be used to pattern and unify product solutions as well as a means of unifying teams, assisting in the work of defining strategy and helping to design for the intangible pleasure, emotion and meaning in experience. By aiming to capture the value and focus of the experience we intend to deliver to users, themes guide us in the design process and, by extension, strengthen the impact and meaning of that experience. 6:30-7:00 networking 7:00-8:00 presentation 8:00-8:30 Q&A Free - RSVP for more information. OUR SPEAKER Cindy Chastain has been exploring ways to engage an audience through storytelling, teaching, writing and design for over twelve years. She is currently the Director of User Experience for Interactive Partners, a New York-based agency specializing in entertainment and media websites. Most recently, she has lead projects for clients such as BBC Worldwide, Showtime, Fuse, Madison Square Garden, Coca-Cola and Unilever. She holds an MFA in screenwriting from Columbia University in New York and earned a BS in Radio, TV, Film from Northwestern University. In addition to moonlighting as a filmmaker and screenwriter, she is in the process of researching a book that explores how storytelling techniques can be used as a framework for design. 706 NY Cindy Chastain, user experience designer and screenwriter, discusses themes as they relate to user experience, how they can be generated by a team and then used in the design process. 2009-05-12 false http://tinyurl.com/ixdanyc-may09 http://events.boxesandarrows.com/events/706 design, design process, information architecture, storytelling, themes, user experience Hamburg Germany 2009-05-19 Workshop I: Developing a unified web site or intranet for a large, decentralized organization is the Holy Grail for many of today's Internet professionals. This day-long seminar is for managers and web professionals who desperately want to tie together content in a rational, user-centered way, regardless of content ownership issues, cultural hurdles, and turf battles. This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: - Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. - Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. - Design search interfaces for improved access to content stored in organizational "silos". - Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. During the day, we'll cover these topics: - Overview of enterprise information architecture (EIA) - EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content - EIA from the bottom-up: content models and metadata to enable contextual - EIA and search: indexing cross-departmental content, presenting results consistently - EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment Who should attend: Information architects, content managers, webmasters, managers, and others pulling out their hair to develop a unified information architecture for a large, political, and decentralized organization's web site or intranet. 610 Germany Developing a unified web site or intranet for a large, decentralized organization is the Holy Grail for many of today's Internet professionals. This day-long seminar is for managers... 2009-05-18 false http://www.uxworkshops.com http://events.boxesandarrows.com/events/610 http://events.boxesandarrows.com/event/logo/610/logo_2008.jpg germany, hamburg, information architecture, lou rosenfeld, louis rosenfeld, workshop, workshops New York USA 2009-05-20 Difficult Conversations in Creative Environments a presentation by Dan Brown, Founder and Principal, EightShapes Every designer faces difficult conversations — defending design decisions, explaining project mishaps, managing conflicting requirements from different stakeholders. Good designers must recognize their strengths and weaknesses not only in creative skill, but also in their ability to interact with others day-to-day. This presentation will establish a framework for evaluating and understanding the interpersonal dynamics of common scenarios in creative projects. With the theory as a backdrop, the second half of the session will focus on skills and techniques for making conversations easier. Dan Brown is founder and principal at EightShapes, LLC, a user experience consulting firm based in Washington, DC. Dan has been practicing information architecture and user experience design since 1995. He is the author of Communicating Design (New Riders, 2006) and a frequent contributer to Boxes and Arrows, UX Matters, the CHI Bulletin, and Interactive Television Today. Dan is a popular speaker at conferences and is an active leader in the DC information architecture community. Doors open at 6:00 p.m. Announcements begin at 6:30 p.m. Non-members $15; Members $10; Students $5 Online pre-payment required at http://nycupa.org. Location to be announced. Special Notes: Please help Dan and EightShapes by participating in the design documentation survey: http://is.gd/u5Iq. NYCUPA elections are coming up soon. Candidates for the offices of President and Vice President will be taking a few minutes to address the audience. Paid members are eligible to vote (and receive discounted entry to events), so join the chapter! 724 NY The NYC chapter of UPA is pleased to announce open registration at http://nycupa.org for Dan Brown's presentation "Difficult Conversations in Creative Environments." Suitable for all creatives. 2009-05-19 false http://nycupa.org http://events.boxesandarrows.com/events/724 career development, design communication, information architecture, interaction design, user experience, visual design London United Kingdom 2009-05-22 Fancy spending two days in the company of the leading lights in the field of user experience...er...and some folks from Etre too? Want to learn everything there is to know about site search analytics and usability testing from the blokes who wrote the books on it? Then get yourself down to our Etre Get Together 2009. Here's the lo-down... WHO? Lou Rosenfeld and Steve Krug - that is, the fellas who (respectively) wrote Information Architecture for the World Wide Web - aka "the information architect's bible" - and Don't Make Me Think - aka "the usability engineer's bible". WHAT? Two day-long hands-on workshops on Site Search Analytics and Discount Usability Testing. WHERE? The Institute of Contemporary Arts (ICA), London, UK. WHEN? Wednesday 20th to Thursday 21st May 2009. WHY? To learn how to dramatically improve the performance of your website by observing how people *really* use it HOW? http://events.etre.com/events/2009/etre-get-together/ Register now...or miss out! 687 United Kingdom Join Lou Rosenfeld and Steve Krug for two day-long workshops on site search analytics and discount usability testing. 2009-05-20 false http://events.etre.com/events/2009/etre-get-together/ http://events.boxesandarrows.com/events/687 http://events.boxesandarrows.com/event/logo/687/etre-logo-01.gif analytics, information architecture, krug, rosenfeld, search, site search analytics, usability, usability testing Ottawa Canada 2009-05-26 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 679 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-25 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/679 http://events.boxesandarrows.com/event/logo/679/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Toronto Canada 2009-05-27 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 680 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-26 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/680 http://events.boxesandarrows.com/event/logo/680/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Vancouver Canada 2009-05-29 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 681 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-28 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/681 http://events.boxesandarrows.com/event/logo/681/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Edmonton Canada 2009-05-30 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 682 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-29 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/682 http://events.boxesandarrows.com/event/logo/682/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design London United Kingdom 2009-06-18 UX London presenters are hand picked from the cream of user experience practitioners worldwide. Every one is massively experienced in his or her field, as well as being an engaging speaker and effective teacher. Speakers include Don Norman, Jeff Veen, Jared Spool, Peter Merholz, Leisa Reichelt, Margaret Hanley, Donna Maurer, Luke Wroblewski and Dan Saffer. UX London will give you three solid days of UX design inspiration and tuition. Early bird tickets are available until 25th February at £895, saving you £300. Tickets go on sale from 2nd January 2009. 596 United Kingdom UX London is a fantastic three-day event which combines the inspirational theory of a conference with the practical take-home detail of workshops. 2009-06-15 false http://uxlondon.com http://events.boxesandarrows.com/events/596 http://events.boxesandarrows.com/event/logo/596/uxlondon.gif conference, design, information architecture, ux, workshops San Francisco USA 2009-06-19 Hotel Kabuki 1625 Post Street San Francisco, CA 94115 Early Bird pricing (until Jan 31) $1,695 four days $495 single day Regular pricing $2,595 four days $795 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 605 CA This four-day workshop examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture 2009-06-15 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/605 http://events.boxesandarrows.com/event/logo/605/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop King of Prussia USA 2009-06-19 Date: Thursday, June 18, 2009 Time: 6:00 - 8:00 Location: Kildare’s Irish Pub Address: 826 Dekalb Pike, King of Prussia, PA19406 Phone: 610-337-4772 Website: http://www.kildarespub.com/main.php RSVP: phillychi@gmail.com (nice, but not necessary) About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/. 813 PA Come celebrate the beginning of summer with PhillyCHI in the Western 'burbs. Stop by for a pint and conversation. All PhillyCHI events are free and open to the public, so feel free to invite a friend! 2009-06-18 false http://phillychi.acm.org http://events.boxesandarrows.com/events/813 http://events.boxesandarrows.com/event/logo/813/phillychi_logo_200x50.png acm, chi, design, happy hour, hci, ia, information architecture, networking, phillychi, sigchi, social, user experience, ux Philadelphia USA 2009-07-16 Jared Spool: What Makes a Design Seem Intuitive? Time: 6:00PM - 8:00PM (Social time from 6:00-6:30PM) Location: Bossone Center Auditorium, Drexel University 31st & Market Streets Philadelphia, PA 19104 Driving directions, public transportation, and parking: http://www.drexel.edu/em/directions/directions_uc.html RSVP: phillychi@gmail.com About the Presentation Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: - How users need both tool knowledge and domain knowledge to complete their tasks - How simple problems with designs can cause big problems for users - What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. About the Presenter If you've ever seen Jared speak about usability, you know that he's probably the most effective, knowledgeable communicator on the subject today. What you probably don't know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He's been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers. 919 PA Please join us as Jared Spool discusses crafting intuitive designs that are not only usable but delight users. All PhillyCHI and UsabilityNJ events are free and open to the public. 2009-07-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/919 http://events.boxesandarrows.com/event/logo/919/phillyCHI_Logo_200x50.png acm, design, information architecture, jared spool, phillychi, sigchi, upa, usability, usabilitynj, user experience, user research Seattle USA 2009-10-30 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods 519 WA Polar bear book co-author Lou Rosenfeld will show you how to analyze users' search queries to tune your site's search, content, metadata, and navigation, and improve your own UCD methodology. 2009-10-29 false http://louisrosenfeld.com/ssa/ http://events.boxesandarrows.com/events/519 http://events.boxesandarrows.com/event/logo/519/lou_new.jpg analytics, information architecture, search, user experience Washington USA 2009-11-06 L'Enfant Plaza Hotel 480 L'Enfant Plaza, S.W. Washington, DC 20024 Early Bird pricing (until Jan 31) $1,695 four days $495 single day Regular pricing $2,595 four days $795 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 606 DC This four-day workshop series examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture 2009-11-02 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/606 http://events.boxesandarrows.com/event/logo/606/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop Washington USA 2009-11-10 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods 520 DC Polar bear book co-author Lou Rosenfeld will show you how to analyze users' search queries to tune your site's search, content, metadata, and navigation, and improve your own UCD methodology. 2009-11-09 false http://louisrosenfeld.com/ssa/ http://events.boxesandarrows.com/events/520 http://events.boxesandarrows.com/event/logo/520/lou_new.jpg analytics, information architecture, search, user experience San Jose USA 2009-11-20 The KMWorld Conference and Exhibition offers a wide-ranging program especially focused to meet the needs of executives and strategic business and technology decision makers. This is a must-attend for those concerned with improving their organization’s bottom line, business processes and productivity, as well as streamlining operations and accelerating development and innovation in their evolving enterprises. Registration will open in late June 2009. Go to www.kmworld.com/kmw09 for more details. 747 CA The Destination Event for Enterprise, Knowledge and Information Workers - join us November 17-19 in San Jose, CA for the largest and most comprehensive program covering KM. www.kmworld.com/kmw09 2009-11-17 false http://www.kmworld.com/kmw09 http://events.boxesandarrows.com/events/747 http://events.boxesandarrows.com/event/logo/747/KMWorld2009-208.gif content management, information architecture, km, knowledge management