Seattle USA 2006-10-29 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 71 WA 7-day conference (also in London in November with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-10-22 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/71 http://events.boxesandarrows.com/event/logo/71/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, management, mobile devices, nielsen norman group, personas, seattle, tog, usability, user testing, windows vista London United Kingdom 2006-11-12 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 72 United Kingdom 7-day conference (also in Seattle in October with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-11-05 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/72 http://events.boxesandarrows.com/event/logo/72/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, london, management, mobile devices, nielsen norman group, personas, tog, usability, user testing, windows vista Boston USA 2007-11-09 Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video http://www.uiconf.com BOXES promo code cannot be combined with any other special offer or promotional code, and is only valid for 4 day registrations. For the User Interface 12 Conference ( http://www.uiconf.com ), Jared M. Spool and his team of usability researchers have asked the most forward thinking minds in the world of usability to present on today's most pressing design topics. For 4 full days, you'll learn in-depth techniques from these top experts, and come away with the knowledge and confidence necessary to tackle your biggest design challenges. Now in its twelfth year, the UI12 Conference examines the most critical web design and usability issues facing designers, information architects, and usability professionals. Topics include: Agile Development, Task-based Information Architecture, Usability Testing, Visual Design, Building Innovative Designs, Communicating with Comics, Interaction Design, and Designing with CSS. On Monday, November 5th, you'll have the chance to attend one of four full-day seminars from Larry Constantine, Gerry McGovern, Rolf Molich, or Luke Wroblewski. On Tuesday, November 6th, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from each of our conference speakers, as well as the UI12 Conference Keynote presentation from Jared M. Spool. On Wednesday, November 7th, you'll have the chance to attend one of four full-day seminars from Scott Berkun, Kevin Cheng, Kim Goodwin, or Cameron Moll. We'll cap off the week on Thursday, November 8th, with our Showcase Seminar Day, where you can choose between UIE's most popular seminars. 196 MA User Interface 12 is being held November 5-8, 2007 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars and short talks on today's most pressing usability and design issues. 2007-11-05 false http://www.uiconf.com http://events.boxesandarrows.com/events/196 http://events.boxesandarrows.com/event/logo/196/ui12-badge.gif agile development, book, book seller, comics, content, content management, css, design, designer, developer, engineering, folksonomy, information architecture, innovation, interaction, interface, jared spool, management, personas, professional, seminar, social, social web design, taxonomy, testing, tutortial, ucd, uie, usability, user, ux, visual design, web application, web site, workshop Boston USA 2007-11-17 Many of us who studied design in college missed those ‘leadership classes’ typically offered to the business students—our educational focus was on learning creative processes and improving our visual skills. As the definition of corporate competitiveness evolves, the expectations placed upon the design profession grow exponentially. Designers are perfectly predisposed to strengthen their organization’s competitive position because they are advocates of innovation and creative thinking. Maureen Thurston will discuss the fundamental precepts of leadership, diagnose the role of the design leader, explore how core leadership skills can be learned, applied and leveraged, as well as help you develop your own personal leadership style. What you will learn: * Examining leadership and its impact on the design profession * Deciphering the myth, mystique and specific traits of leadership * What are the nuances between managing and leading * How to hone your ‘inner-leader’ skills How you will benefit: As designers ascend the management ladder, one of the hardest challenges they will face is conquering the ‘soft’ skills of leadership. Through readings, assignments, Socratic-styled discussions and experience-based exercises, this seminar provides participants with specific tools that will transfer leadership skills into effective practice. Maureen Thurston is an accomplished strategist and author of Design Leverage, and a former Professor of Design Management at Art Center College of Design. Maureen is Principal and Founder of ACCESS International, the first United States brokerage for state-of–the-art product design application. Feedback from past attendees: Fantastic! Helpful not only for my current situation as a design leader, but for my future career. Great seminar! A thoroughly enjoyable experience. 336 MA You will learn the fundamental precepts of leadership, diagnose the role of the design leader, explore how core skills can be learned, applied and leveraged, and develop your own leadership style. 2007-11-15 false http://www.dmi.org/dmi/html/education/seminars/ltl.htm http://events.boxesandarrows.com/events/336 design, design leadership, management 2008-01-31 Time: 1:00-2:00pm ET Cost: 50$ Description: Taxonomy and metadata standards projects can be abstract and difficult to explain. However, unless you are able to clearly convey the value of this work, it will be challenging, if not impossible to get organizational support, resources and buy in. How do you get management to understand how taxonomy can improve business processes and help achieve goals of improved productivity as well as provide a foundation for new capabilities that the organization will need down the road? How can the magnitude of the effort be explained while convincing decision makers that the investment in these kinds of projects are core to organizational adaptability and flexibility? How do you explain the role of taxonomy projects in the era of "just get Google"? Join us to learn how Jeff Auker, Assistant Vice President in the Hartford's Personal Lines Department managed communications and gained support for an enterprise taxonomy initiative at the insurance company. This session is a must hear event for anyone struggling with getting and retaining organizational support for their taxonomy and information architecture programs. 395 Join us to learn how Jeff Auker, Assistant VP ing the Hartford's Personal Lines Dept. managed communications and gained support for an enterprise taxonomy initiative at the insurance company. 2008-01-30 true http://www.earley.com/_Jan2008.asp http://events.boxesandarrows.com/events/395 buyin, management, metadata, selling, taxonomies, taxonomy Sydney Australia 2008-04-03 To be successful, information management initiatives must quickly become valuable to the business, delivering tangible and visible benefits. This can be challenging in complex organisational environments with many hurdles to overcome. Cairo Walker shares her on-the-ground experience working with some of Australasia's most prominent private and public sector organisation's information management strategies, plans and initiatives. Don't miss this opportunity to hear Cairo share her thoughts and insights on making information management work. *About the presenter* Cairo Walker is a senior consultant at Step Two, and has worked with many organisations in both the public and private sector, in a consulting and mentoring roles. Cairo's expertise has seen her deliver keynote speeches and workshops across Asia-Pacific and consult to global organizations such as Dyno Nobel (USA, Canada, Australia), Caltex, McKesson (USA, Asia-Pacific), Fonterra (global in over 50 countries) and many others. In addition to these global companies Cairo has an impressive local track record designing successful enterprise-wide initiatives and mentoring companies through implementation within Australia. Cairo is the author of many articles on information management, collaboration and intranets and runs the Enterprise Content Management post-graduate subject at the University of Technology, Sydney. 411 Australia Mercure Hotel, Sydney. Presented by Step Two Designs. 2008-04-02 false http://www.steptwo.com.au/seminars/080402/ http://events.boxesandarrows.com/events/411 http://events.boxesandarrows.com/event/logo/411/logo-s2d.gif enterprise ia, information management, intranet, management Melbourne Australia 2008-05-10 *Complete Intranet Management - Exploring the Intranet Hive* It is never easy juggling the many tasks involved in maintaining and growing intranets. This workshop introduces a new model for managing intranets: the Intranet Hive. Dividing intranet tasks into six segments, this model has been developed by Step Two Designs to help intranet teams assess how they are going, and to identify missing activities. Cairo Walker will facilitate an exploration of this new model, as well providing practical insight into many aspects of intranet management. *About the presenter* Cairo Walker is a senior consultant at Step Two, and has worked with many organisations in both the public and private sector, in a consulting and mentoring roles. Cairo's expertise has seen her deliver keynote speeches and workshops across Asia-Pacific and consult to global organizations such as Dyno Nobel (USA, Canada, Australia), Caltex, McKesson (USA, Asia-Pacific), Fonterra (global in over 50 countries) and many others. In addition to these global companies Cairo has an impressive local track record designing successful enterprise-wide initiatives and mentoring companies through implementation within Australia. Cairo is the author of many articles on information management, collaboration and intranets and runs the Enterprise Content Management post-graduate subject at the University of Technology, Sydney. 410 Australia Crowne Plaza Melbourne. Presented by Step Two Designs. 2008-05-09 false http://www.steptwo.com.au/seminars/080509/ http://events.boxesandarrows.com/events/410 http://events.boxesandarrows.com/event/logo/410/WebLogo.png enterprise ia, information management, intranet, management New York USA 2008-10-11 In today?s global competitive environment business model thinking is an essential skill for every business person. A recent CEO survey by IBM shows that business models and business model innovation are on top of the executive agenda. Also, entrepreneurs across industries are searching for the most appropriate business models to bring new and innovative products and services to the market. Unfortunately, management literature provides little methodological guidance that helps executives and entrepreneurs systematically reflect on the topic of business model design and innovation. This workshop addresses that gap by providing participants with a powerful, tested and pragmatic approach that assists business people in designing competitive and innovative business models. The approach is based on the ?Business Model Canvas?, which allows business people to describe business models with a simple and common language based on 9 building blocks. This language can then be used to assess business models and come up with new and innovative business model alternatives. The approach appeals to senior executives, department heads, entrepreneurs and financiers alike, since all have a common need of identifying and implementing competitive and sustainable business models. In this workshop you will: * sense why it is indispensable for you to start thinking in terms of business models in today?s competitive landscape * learn how to describe your own business model(s) based on the intuitive and pragmatic Business Model Canvas approach * be able to generate business model alternatives in your own competitive environment * apply the Business Model Canvas approach in break-out sessions 531 NY At this workshop you will master a simple but powerful and systematic approach to understanding, analyzing, designing and changing business models 2008-10-10 false http://smartexperience.org/classes/business-model-design/ http://events.boxesandarrows.com/events/531 http://events.boxesandarrows.com/event/logo/531/smartexperience.logo.png business, entrepreneur, innovation, management, models, strategy San Francisco USA 2009-02-06 Your success in business often comes down to how capable you are at managing new product development, running successful programs, or executing on projects. But this success is all too often dependent on product or program managers learning from past experience to improve future performance. At Managing Design Projects, managers from creative organizations will share their knowledge and gain insights on how to best manage creative teams, ensuring product or project success. Who Should Attend? If you are a product manager, program manager, or project manager for creative teams, this is a prime opportunity to join peers for a day of inspiration, education and networking, removed from the hustle and distraction of your work life. What Will Be Covered? 8:30-9:00 AM | Registration 9:00-9:15 AM | Welcome 9:15-10:15 AM | Keynote, Scott Berkun 10:15-10:30 AM | Break 10:30-11:30 AM | Design is Made of People: Designing Effective Work Sessions, Julia Houck-Whitaker and Sarah Nelson 11:30 AM-12:15 PM | Tools of the Trade 12:15-1:15 PM | Lunch and Giving Good Service, a panel discussion on client relations 1:15-2:15 PM | Conflict Resolution, Lynne Waldera 3:15-3:30 PM | Break 2:30-4:15 PM | Managing for New Methods and Technologies 4:15-5:00 PM Elevating the Practice, Brian Cronin 5:00-6:30 PM Reception 608 CA Scott Berkun is keynoting this one day event for project managers. 2009-02-05 false http://adaptivepath.com/events/2009/feb/ http://events.boxesandarrows.com/events/608 adaptive path, fort mason, management, project manager, scott berkun San Francisco USA 2009-03-04 In this tightening economy, it's more crucial than ever to make explicit the business value of design. Creative managers building the next generation of products and services are confronted with an increasingly demanding set of challenges. If you are a VP, director, or manager involved in product strategy, product development, service design, or design management, this is a prime opportunity to join peers from around the world for two days of inspiration, education and networking, removed from the hustle and distraction of your working life. Confirmed speakers: * Bruce Tempkin - VP, Principal Analyst, Forrester Research * Dan Roam - author of "The Back of the Napkin" * David Bulter - VP, Design, The Coca-Cola Company * Khoi Vinh - Design Director for NYTimes.com * Margaret Gould Stewart - Manager, User Experience, Google * Marty Neumeir - President of Neutron * Margret Schmidt - VP, User Experience Design & Research, TiVo * Sara Beckman - Co-Director of the Management of Technology Program, Haas School of Business InterContinental San Francisco 888 Howard Street San Francisco, CA 94103 Early Bird pricing (until January 31st) Pre-Conference workshop: $445 2-day Conference: $1,795 Regular pricing Pre-Conference workshop: $545 2-day Conference: $1,995 602 CA The MX conference brings thought leaders from Coca-Cola, Google, TiVo, Forrester and others, to show you how smart and visionary management will help you successfully compete in a difficult economy. 2009-03-01 false http://adaptivepath.com/events/2009/mar/ http://events.boxesandarrows.com/events/602 http://events.boxesandarrows.com/event/logo/602/mx-logo.png adaptive path, conference, design, management, mx, user experience Washington USA 2009-07-25 In this half-day workshop, facilitators will lead participants though a series of exercises and role-playing games that help them practice these “people” skills. The day will cover six different skills, used for working with clients and collaborating with team members—critiquing, presenting, interviewing, directing, responding (to feedback), and brainstorming. For each skill, the facilitators will role-play a scenario, lead a discussion around the scenario, let the participants role-play, and provide tips and suggestions. At the end of each discussion, participants will have not only food for thought, but a structured way of considering similar scenarios in their own work. These scenario discussions will make up the bulk of the day. At the beginning of the workshop, we’ll cover some basic topics and establish a framework for the discussion. This introduction will include our thoughts around establishing a communication philosophy, different personality types of clients and colleagues, different communications media. The workshop will also cover a handful of day-to-day skills that may be used in a variety of scenarios, like writing emails, holding difficult conversations, working with people who report to you, delegating, and observing. This workshop is ideal for anyone working in a creative environment, regardless of job title, responsibilities, or management level. Learning Objectives By the end of this workshop, participants will know: How to recognize different habits in clients and colleagues How to avoid typical sticky situations How to smooth over typical sticky situations, should they arise What kinds of skills they need to address different situations How to analyze scenarios to better understand social dynamics 1009 DC Even talented designers have to work with other people, which means dealing with ego, personality, and insecurity. EightShapes' $188 half-day workshop can help you master these situations! 2009-07-24 false http://eightshapes.com/2009/05/14/mastering-difficult-conversations-july-2009-workshop/ http://events.boxesandarrows.com/events/1009 http://events.boxesandarrows.com/event/logo/1009/eightshapes-mark.png collaboration, design, getting along, management, people skills, techniques, workshop San Francisco USA 2012-03-06 About This Event MX is a conference for people who take a leadership role in guiding better experiences into the world. Learn from real-world examples and discover new approaches that can help you lead your organization toward investing in, or improving your customer experience on the web, mobile, and beyond. SPEAKERS Genevieve Bell, Intel Labs (Keynote) April Showers, United Airlines Brandon Schauer, Adaptive Path Chris Risdon, Adaptive Path Dane Howard, eBay Greg Petroff, GE Ian Swinson, Salesforce Kevin Nolan, Strategy Analytics Kip Lee, PhD Candidate @ Case Western Reserve University Laura Kirkwood-Datta, Adaptive Path Lynne Waldera, InMomentum Melissa Matross, The Hotwire Group Miguel Lunaparra, Sony Nancy Dickensen, Dickenson, LLC Paula Wellings, Adaptive Path Thor Muller, Get Satisfaction Vidya Drego, Forrester Research WORKSHOPS Sarah B. Nelson, Tapir & Tine Richard Dalton, Vangaurd TWITTER @mxconf 1751 CA A conference for managers & leaders of user experience teams. 2012-03-04 false http://mxconference.com http://events.boxesandarrows.com/events/1751 cross channel, customer experience, experience design, interaction, ixd, management, strategy, user experience, ux