Ottawa Canada 2008-05-13 This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. It provides effective organizational skills that can be put to immediate use by interaction designers, computer scientists, web designers, software engineers, graphic designers, information architects, usability engineers, industrial designers, and other professionals involved in pursuing the goal of optimal user experiences for end users. The workshop outlines how to make the business case for usability engineering in general - and specific usability project plans in particular - by adapting general cost-justification techniques to estimate expected return on investment (ROI) for usability initiatives. This technique can be used to solicit funding. Cost-justification is discussed across a wide variety of contexts, including both commercial and internal traditional business applications, public web sites, intranets, and web-based applications. Dr. Deborah J. Mayhew (http://drdeb.vineyard.net) is an internationally recognized author, teacher, speaker and consultant on software user interface design and usability engineering. She has been owner and Principal Consultant of Deborah J. Mayhew & Associates, a consulting firm offering a wide variety of services related to usability engineering, since 1986. For more details about the program and leader, see http://www.capchi.org/workshop.html 461 Canada This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. 2008-05-12 false http://www.capchi.org/workshop.html http://events.boxesandarrows.com/events/461 http://events.boxesandarrows.com/event/logo/461/CapCHILogo2000.gif cost justifying, deborah mayhew, roi, strategy, usability New York USA 2009-06-17 The ROI of Usability: How to Demonstrate the Value of User-Centered Design Within Your Organization http://nycupa.org A presentation by Mary M. Michaels of Human Factors International Tuesday, June 16, 2009 6:30–8:30 p.m. Doors open at 6:00. Please arrive early. JP Morgan Chase, 277 Park Ave. (betw. 47-48th) Google Map - http://is.gd/PcBD Register: http://www.nycupa.org/20090616?eventId=64879&EventViewMode=EventDetails How can you convince others that usability efforts are not an added expense, but can actually save money? Usable designs not only make people happy, they are good business. If your site is hard to use, people won’t be able to complete their task or find what they are looking for. Mary M. Michaels of Human Factors International http://www.humanfactors.com explains how good usability means a good return on investment (ROI), ensuring that dollars are wisely spent, especially in this difficult economic climate. Learn how to improve productivity and operational efficiency, while minimizing support, training, development, and maintenance costs by focusing on usability. Make the case for usability at your organization, improve your designs, and demonstrate positive ROI. Mary M. Michaels, http://www.humanfactors.com/about/marymichaels.asp M.B.A., CUA, is a project director and instructor for Human Factors International (HFI) with 9 years of experience in usability and over 20 years in the IT industry. She is expert in web and intranet user interface design and usability testing. Her consulting work includes e–commerce, publishing, financial services, healthcare, IT, non–profit, education, and government clients. Mary is treasurer for the New York City chapter of the Usability Professionals’ Association. Registration Pricing * Members - $10.00 (USD) * Non-members - $15.00 (USD) * Student with I.D. - $5.00 (USD) Valid student ID required. Register: http://www.nycupa.org/20090616?eventId=64879&EventViewMode=EventDetails 804 NY Mary M. Michaels of Human Factors International explains how good usability means a good return on investment (ROI), ensuring that dollars are wisely spent. 2009-06-16 false http://www.nycupa.org/20090616?eventId=64879&EventViewMode=EventDetails http://events.boxesandarrows.com/events/804 event, nyc, nycupa, roi Houston USA 2011-11-07 You, too, can plan, design and develop websites and applications that fit your organizational objectives and technical capabilities while meeting the needs of the end user. Working with the same user-centered design methods used in Normal Modes' client engagements, we'll teach you how in this 2-day workshop. By the end of the workshop, you'll be able to: - Incorporate user-centered design into your organization - Identify the characteristics of your users — their needs, fears and motivations - Organize content into intuitive navigation structures - Develop intuitive user experiences by recognizing and avoiding common pitfalls - Evaluate user interface (UI) designs with research-based metrics - Calculate the ROI of user experience (UX) We emphasize practice over theory by using one of your team's existing websites or applications as the platform for your workshop. Led by expert UX practitioners with teaching experience, this workshop will include lively discussions and fully-documented take-away materials. Limited seating means you'll get close interaction with the instructor and your peers. Workshop Presenters: Ken Penny - former Managing Director of eCommerce, Continental Airlines Angela Schmeidel Randall - founder, Normal Modes - a user experience and usability company 1611 TX User Experience Fundamentals Workshop With Ken Penny & Angela Schmeidel Randall 2011-11-05 false http://normalmodes.com/training/how-to-think-like-and-design-for-your-customer-ux-fundamentals-workshop.php http://events.boxesandarrows.com/events/1611 http://events.boxesandarrows.com/event/logo/1611/logo.png agile ux, experience design, experience strategy, process design, roi, usability, user experience