BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Ensemble Independent//vPim 0.360//EN CALSCALE:Gregorian X-WR-CALNAME:Boxes and Arrows Events Calendar tagged "taxonomies" BEGIN:VEVENT DTSTART;VALUE=DATE:20060925 DTEND;VALUE=DATE:20060929 SUMMARY:Content Management Jumpstart Series LOCATION:4 Conference calls, Canada DESCRIPTION:Day: Mondays, Sept.25 to Oct 16th \nTime: 1:30-3:00pm EDT \n \n Learn about: \n- Making the business case for content management \n- Cont ent management frameworks & governance \n- CMS selection & deployment \n- Integrating with taxonomies, tagging systems, etc \n \nPresenters will in clude: \n- Mike Crandall, University of Wash. \n- Bob Boiko, Metatorial Se rvices, Inc. \n- Samantha Starmer, Microsoft \n- JoAnn Hackos, Comtech \ n- Ann Rockley, Rockley Group \n- Meredith Lavine, MathWorks \n- Steve Bo nd, AOL \n- Susan Charette, Texas Instruments \n- Theresa Regli, CMS Watch \n- Seth Earley, Earley & Associates \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060927 DTEND;VALUE=DATE:20060928 SUMMARY:Taxonomies for Customer Support - Conference call LOCATION:Conference call, Canada DESCRIPTION:Date and time: Wednesday Sept. 27th, 2006 - 2:00 to 3:30 PM EDT . \n \nDuration: 90 minutes \n \nCost: $50 per attendee. \n \n \nDescripti on: \nBuilding applications and systems to support customer processes - eit her self service or call center support - requires an understanding of your customer's 'intent' as well as their mental model. Terminology has to be i ntuitive and self evident in the case of self service, or needs to lead the service rep down the correct path in the case of call center support. \n \ n \n \nIn this session, you'll hear about: \n \n- a large health insurance company who will discuss how they approached developing a taxonomy and met adata \nstandard to support a 17,000 person call center \n \n- a case study about a large UK based telecom service company and how they structured con tent and \ntagging to support web self service and an interactive voice res ponse (IVR) deployment. \n \n \n \nPresenters: \n \n- Seth Earley is fou nder and senior consultant for Earley & Associates, Inc., a consulting firm specializing in knowledge, content and document management systems with a focus on taxonomy development and workflow design. With 20 plus years in th e technology field, he has been involved in knowledge and content managemen t processes for the past 12 years. \n \n- Glenn Bair manages e learning at Aetna Insurance. (more to come) \n \n- Greg Reid is President and CEO of I nFuture LLC. He has over 16 years of consulting and project management expe rience in information, content and knowledge management. Prior to creating InFuture, he was a Partner in Accenture’s Human Performance management co nsulting practice. Greg is considered a leader in implementing information management capabilities into Call Centers and into Customer Self-Service m odels often leading projects impacting 14,000+ Call Center Representatives. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061013 DTEND;VALUE=DATE:20061017 SUMMARY:Search Solutions Jumpstart Series LOCATION:Virtual DESCRIPTION:Day: Fridays, October 13th to November 3rd, 2006 \nTime: 1:30- 3:00pm EDT \n \nThis free jumpstart series will tackle some of the issues and challenges surrounding enterprise search. During these calls, you will hear from search experts at leading Fortune 500 companies and be exposed to tools from select vendors. \n \nSession 1: Making the business case for se arch \n \nSession 2: Search nuts & bolts \n \nSession 3: Intermediate topic s \n \nSession 4: Advanced search strategies \n \nThere is no cost. There will be short vendor presentations, but these are educational and not produ ct pitches. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080130 DTEND;VALUE=DATE:20080131 SUMMARY:Taxonomy CoP Call - Getting Management Buy-in LOCATION:Virtual DESCRIPTION:Time: 1:00-2:00pm ET \nCost: 50$ \n \nDescription: Taxonomy an d metadata standards projects can be abstract and difficult to explain. How ever, unless you are able to clearly convey the value of this work, it will be challenging, if not impossible to get organizational support, resources and buy in. How do you get management to understand how taxonomy can impro ve business processes and help achieve goals of improved productivity as we ll as provide a foundation for new capabilities that the organization will need down the road? How can the magnitude of the effort be explained while convincing decision makers that the investment in these kinds of projects a re core to organizational adaptability and flexibility? How do you explain the role of taxonomy projects in the era of "just get Google"? \n \nJoin us to learn how Jeff Auker, Assistant Vice President in the Hartford's Person al Lines Department managed communications and gained support for an enterp rise taxonomy initiative at the insurance company. This session is a must h ear event for anyone struggling with getting and retaining organizational s upport for their taxonomy and information architecture programs. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080401 DTEND;VALUE=DATE:20080416 SUMMARY:Taxonomies and Controlled Vocabularies LOCATION:Virtual DESCRIPTION:Taxonomies and thesauri are structured sets of terms used for i ndexing or categorizing content. They are used in a wide variety of applica tions ranging from periodical indexing, image archive management, enterpris e content management, commercial product categorization, online news servic e interfaces, and web site information architecture. There is a growing dem and for people who can create and manage taxonomies. \n \nThis month-long o nline workshop will provide enough basics and some of the practice needed t o get started creating taxonomies and thesauri. Students are encouraged to download free or demo taxonomy/thesaurus software explained in the course t o practice thesaurus creation. Individual feedback will be provided. \n \nW orkshop Outline \n1. Introduction to taxonomies: definitions, types, purpos es, and examples \n2. Desktop software for creating taxonomies \n3. Hierarc hical structure and term relationships (broader/narrower and related terms) \n4. Wording of terms and their variants \n5. Concluding topics and issues : skills, processes, maintenance, freelancing, and resources \n \nTaught by Heather Hedden, Information Taxonomist at Viziant Corporation, former inde pendent taxonomy consultant, and current manager of the Taxonomies & Contro lled Vocabularies Special Interest Group. \n \nAn online continuing educati on workshop offered to the public by the Graduate School of Library and Inf ormation Science of Simmons College, April 1-30. \n \nTuition: $250. \n \nA ll enrolled attendees will receive a Certificate of Continuing Education Un its (CEUs) for one unit. \n \nDetails at: www.hedden-information.com/course -simmons-taxonomies.htm \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080430 DTEND;VALUE=DATE:20080501 SUMMARY:Taxonomy and Thesaurus Creation LOCATION:Denver, Colorado, USA DESCRIPTION:Taxonomies and thesauri are structured sets of terms used for i ndexing or categorizing content. They are used in a wide variety of applica tions ranging from periodical indexing, image archive management, enterpris e content management, commercial product categorization, online news servic e interfaces, and web site information architecture. There is a growing dem and for people who can create and manage taxonomies. \n \nThis one-day work shop will provide enough basics and some of the practice needed to get star ted creating taxonomies and thesauri. Short practical exercises will be int erspersed among many of the topics. This workshop also includes demonstrati ons of affordable taxonomy thesaurus software packages. \n \nWorkshop Outli ne \n \n1. Introduction: applications, skills, and decisions \n2. Types and definitions taxonomies \n3. Creating term relationships (broader/narrower, related) \n4. Wording of terms and their variants \n5. Facets and categori es of taxonomies \n6. Sources for terms \n7. Software overview and demonstr ations \n8. Project process \n9. Related topics of social tagging, auto-cat egorization, metadata standards, taxonomy governance and maintenance \n10. Types of work available and marketing \n11. Resources \n \nPresented by Hea ther Hedden, Information Taxonomist at Viziant Corporation, taxonomies onli ne workshop instructor at Simmons College Graduate School of Library and In formation Science Continuing Education Program, and manager of the Taxonomi es & Controlled Vocabularies Special Interest Group. \n \nA pre-conference workshop in conjunction with the annual meeting of the American Society of Indexers. Conference registration is not required. \n \nWarwick Hotel, 1776 Grant Street, Denver, Colorado. \n7:00 am - 8:00 am: Continental breakfast \n8:00 am - 5:00 pm: Workshop \n \nFees: \nASI/ISC member \nBefore April 9: $245; After April 9: $295 \n \nNonmember \nBefore April 9: $295; After April 9: $395 \n \nDetails at: www.hedden-information.com/taxonomy-worksho p.htm \n \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080518 DTEND;VALUE=DATE:20080523 SUMMARY:Semantic Technology Conference 2008 LOCATION:San Jose, California, USA DESCRIPTION:Widely recognized as the World’s Foremost Symposium on the Comm ercialization of Semantic Technologies, the SemTech Conference is where Sem antic Technologies and Web 3.0 come to life in products, in working applica tions, in case studies, and in conversations with hundreds of developers, e ntrepreneurs and practitioners who are building a new industry. SemTech 200 8 is a world-class educational program, including 5 days of business case s tudies, technical tracks, user groups, product briefings, demonstrations, i ndustry-focus groups and networking opportunities. \n \nEARLY REGISTRATION DISCOUNTS – including our special 3rd Person attends Free offer – are avail able until April 21! \n \nFor the full conference agenda and to receive reg ular program updates, go to: \nwww.semantic-conference.com or \ncall +1-31 0-477-4475 \n END:VEVENT END:VCALENDAR