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CALSCALE:Gregorian
X-WR-CALNAME:Boxes and Arrows Events Calendar tagged "training"
BEGIN:VEVENT
DTSTART;VALUE=DATE:20061207
DTEND;VALUE=DATE:20061208
SUMMARY:Practical Usability Testing
LOCATION:London, United Kingdom
DESCRIPTION:This hands-on, one-day usability training course covers the ful
 l remit of usability testing: from writing a screener to recruiting the rig
 ht test participants; developing test tasks that are relevant to your custo
 mers and your business; moderating usability tests; and persuading managers
  and developers to take action based on your test results. You're even give
 n forms and templates that you can adapt for your own usability tests.
\n
\
 nWhat previous delegates have said about this course:
\n
\n"Taking differen
 t roles (participant / observer / administrator) was a real eye-opener. The
  hands-on approach really complemented my reading of texts on usability."
\
 n
\n"Brilliant! I found the course both challenging and very interesting."
 \n
\n"This course is excellent in providing you with a toolkit for usabilit
 y testing. I've learnt things that I will really use."
\n
\nRegistration fe
 e: £475
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20070418
DTEND;VALUE=DATE:20070422
SUMMARY:Documentation and Training: The User Experience
LOCATION:Vancouver, BC, Canada
DESCRIPTION:The 8th Annual DocTrain Conference will for the first time head
  to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Conte
 nt Design & Access, Content Development, & Content Management.
\n
\nResiden
 ts of Canada will enjoy “at par” pricing.
\n
\nFor $895 (US/Canadian) y
 ou receive:
\n
\n* Access to over 40 sessions, demonstrations, and keynotes
 
\n* Choice of pre-conference half-day workshop on April 18 *FREE*
\n* Choi
 ce of post-conference half-day workshop on April 21 *FREE*
\n* Breakfast an
 d carving station lunches on April 19-20 *FREE*
\n* Special pricing from th
 e Marriott Pinnacle Hotel, including free, unlimited in-room internet and l
 ong-distance calling to US & Canada
\n* First-year membership to CM Profess
 ionals ($100 value) *FREE*
\n* Access to technology showcase and networking
  reception *FREE*
\n
\nAlso included: free access to two of our five half-d
 ay workshops, each delivered by experienced industry experts and designed t
 o meet the expanding continuing education needs of documentation and traini
 ng professionals. 
\n
\nWorkshops offered include:
\n
\n* Delivering Person
 alized, Customer-Centric Content (Ann Rockley, The Rockley Group)
\n* Desig
 ning & Architecting Technical Information (Thom Haller, Info.Design)
\n* In
 troduction to DITA (Bernard Aschwanden, Bright Path Solutions)
\n* Adobe Ca
 ptivate (Neil Perlin, Hyper/Word Services)
\n* Taxonomy Development and Imp
 lementation (Seth Earley, Earley & Associates)
\n
\nRegister today! Registr
 ation for Documentation and Training Vancouver 2007 opens January 3rd. Regi
 ster for the conference and book your room at the Marriott Pinnacle (specia
 l group rate available; free in-room internet and long-distance calling to 
 US and Canada), no later than Saturday, March 17, 2007, you’ll also recei
 ve a free Apple iPod Shuffle, a free Saturday afternoon tour of Vancouver, 
 and a free first-year membership in CM Pros.
\n
\n* To exhibit, contact Sco
 tt Abel at 317-466-1840 or ablesp@netdirect.net.
\n    
\n* All other inqui
 ries, contact Eileen Savary at 978-649-8555.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20070502
DTEND;VALUE=DATE:20070504
SUMMARY:Web Usability training -- London
LOCATION:London, United Kingdom
DESCRIPTION:This seminar describes best practice in web usability, demonstr
 ates good and bad examples of web pages and teaches you the tools and techn
 iques you need to make your own site a success with its users. 
\n
\nOVERVI
 EW
\nThere are dozens of books and web sites dedicated to web usability, bu
 t few of these provide the ‘big picture’. The aim of this course is to 
 help delegates design better web sites by showing how the various usability
  tools and techniques fit into real-world design and development processes.
 
\nOver the two-day course, delegates engage in a practical design activity
  that helps them discover the usability secrets behind e-commerce developme
 nt. The activity covers the full design lifecycle, including business requi
 rements, customer needs, page and site design, prototyping and usability te
 sting.
\n
\nWHO IS THE COURSE FOR?
\nThis course is for you if you are acti
 vely involved in the design of a web site and you want to make sure that us
 ers can find and use content quickly and easily. The course will be valuabl
 e for business analysts who want quick and effective tools to communicate w
 eb user requirements and for designers who want to learn methods for evalua
 ting their site structure and web page designs. Marketing managers will ben
 efit by learning about the business and brand benefits of a usability focus
 . Delegates do not need a background in usability to benefit from this cour
 se.
\n
\nHOW WILL I BENEFIT?
\nAfter attending this course, you will be abl
 e to:
\n-Describe a user centred design framework that supports end-to-end 
 usability involvement in web projects
\n-Use personas to share information 
 about customers and their tasks in an engaging and usable way
\n-Develop ch
 eap, throwaway prototypes to get quick and frequent feedback from your user
 s
\n-Specify usability metrics
\n-Apply discount usability techniques, such
  as Nielsen's heuristic evaluation
\n-Learn about different methods for usa
 bility testing web sites and when to apply them
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20071016
DTEND;VALUE=DATE:20071021
SUMMARY:Documentation and Training East 2007
LOCATION:Lowell, Massachusetts, USA
DESCRIPTION:The theme of the 8th Annual Documentation & Training East Confe
 rence is Advancing Your Career. Attend and you'll gain access to dozens of 
 learning opportunities designed to help you improve the skills and expertis
 e you’ll need to future proof your career and improve your value as a pro
 fessional technical communicator.
\n
\nCost for full access pass: $999US
\n
 
\nFor $999 you get all of the following:
\n* Choice of pre-conference half
 -day workshops (October 16-17)
\n* Choice of over 40 conference sessions (O
 ctober 18-19)
\n* Choice of post-conference half-day workshop (October 20)
 \n* Access to the Management Summit (October 18-19)
\n* Access to the netwo
 rking cocktail reception (October 18)
\n* Breakfast and carving station lun
 ches during conference
\n
\nFull access passes entitle attendees to partici
 pate in four half-day workshops (choose from 15), your choice of presentati
 ons (over 40 available), and panel discussions in the following tracks:
\n
 \n* Content component management
\n* User experience
\n* XML Authoring
\n* 
 Interaction design
\n* Innovative technologies
\n* Web content management
\
 n* Localization and translation
\n* Information architecture
\n* Technical 
 publications management summit
\n
\nA free access pass is available that pr
 ovides attendees with:
\n
\n* Access to 2 full days of software demonstrati
 ons 
\n* Access to the Technology Showcase
\n* Networking cocktail receptio
 n
\n* Meals, snacks
\n
\nHowever, free access guests cannot attend workshop
 s, sessions, or panel discussions.
\n
\nNeed to justify the cost of attendi
 ng to your boss. Check out this useful resource: http://www.doctrain.com/do
 cuments/Justifying_Conference_Attendance_Lowell.pdf
\n
\nWho attends DocTra
 in?
\n
\nTechnical communicators, including: technical writers, course deve
 lopers, user experience designers, usability professionals, information arc
 hitects, content managers, eLearning developers, technology writers, editor
 s, software tool vendors, information analysts, and media.
\n
\nDocTrain ne
 ws: http://www.doctrain.com/index.php/east/news
\n
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20071108
DTEND;VALUE=DATE:20071109
SUMMARY:Understanding User Centred Design (Bristol, UK)
LOCATION:Bristol, United Kingdom
DESCRIPTION:Traditional web and software development is changing. Competiti
 ve advantage is no longer about who has the most features. It is about user
  experience. Products and services that are so practical and easy to use th
 at you can’t imagine your life without them.
\n
\nThis one-day workshop is 
 designed to give those attending a practical, hands-on overview of the User
 -Centred Design (UCD) process and the range of different methods that can b
 e used to enhance the usability and user experience of a websites and web a
 pplications. The workshop is suitable for senior management, project manage
 rs, developers, marketing professionals, business analysts and anyone else 
 who want to find out more about the benefits that a UCD approach can bring 
 to their organisation.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20080124
DTEND;VALUE=DATE:20080125
SUMMARY:Understanding User Centred Design (Bristol, UK)
LOCATION:Bristol, United Kingdom
DESCRIPTION:Traditional web and software development is changing. Competiti
 ve advantage is no longer about who has the most features. It is about user
  experience. Products and services that are so practical and easy to use th
 at you can't imagine your life without them.
\n
\nThis one-day workshop is 
 designed to give those attending a practical, hands-on overview of the User
 -Centred Design (UCD) process and the range of different methods that can b
 e used to enhance the usability and user experience of a websites and web a
 pplications. The workshop is suitable for senior management, project manage
 rs, developers, marketing professionals, business analysts and anyone else 
 who want to find out more about the benefits that a UCD approach can bring 
 to their organisation.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20080518
DTEND;VALUE=DATE:20080522
SUMMARY:HOW Design Conference
LOCATION:Boston, Massachusetts, USA
DESCRIPTION:CINCINNATI – April 23 – The 2008 HOW Design Conference is comin
 g to Boston’s Hynes Convention Center May 18-21. The annual creativity, bus
 iness and technology conference for graphic designers, the HOW Conference w
 ill feature 59 speakers, 60+ sessions and 10 three-hour workshops. 
\n
\nAc
 cording to HOW magazine editor Bryn Mooth, “the HOW Conference is a wonderf
 ul opportunity for designers to develop their design careers, hone their bu
 siness skills, get their creative juices flowing and network with thousands
  of fellow designers.”
\n
\nMany industry experts and well-known designers 
 will present at this year’s Conference, including Allan Haley of Monotype I
 maging, House Industries’ Ken Barber, design entrepreneur Charles S. Anders
 on, Adobe’s Russell Brown and Julieanne Kost, plus Robynne Raye and Michael
  Strassburger of Modern Dog Design Co. 
\n
\nAttendees can choose from sess
 ions in seven tracks: Creativity & Inspiration, Design Disciplines, Busines
 s & Management, Career Development, In-House Issues, Technology & Productio
 n and HOW Learning Center. 
\n
\nThe Conference will also feature Boston De
 sign Studio Tours, which allow attendees to tour these six local studios: A
 rnold Worldwide, Catapult Thinking, Sametz Blackstone Associates, Seltzer, 
 Silverscape and Visual Dialogue.
\n
\nThe HOW Conference is expected to att
 ract more than 3,000 graphic designers, art directors, creative directors, 
 illustrators and other design professionals from around the world. 
\n
\nTh
 e 2008 HOW Design Conference is presented by HOW, the creativity, business 
 and technology magazine for graphic designers. HOW is published by F+W Publ
 ications, Inc. in Cincinnati, OH.
\n
\nFor registration information, call (
 800) 436-8700 or (513) 531-2690 ext. 1450; fax 
\n(513) 531-0798; email how
 conference@fwpubs.com or visit HOWconference.com.
\n
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20080603
DTEND;VALUE=DATE:20080604
SUMMARY:Usability testing training
LOCATION:London, United Kingdom
DESCRIPTION:For people in design teams who need to solicit customer feedbac
 k on prototypes and finished products, "A practical guide to usability test
 ing" is a 1-day usability workshop that shows delegates how to carry out a 
 usability test. Unlike lecture-based courses, delegates get practical, hand
 s-on experience moderating and logging usability tests.
\n
\nUsability test
 ing is the method of choice for organisations that want to understand how c
 ustomers use their product, software or web site. In contrast to market res
 earch methods, usability testing delivers strong predictive value, demonstr
 ating how real people will use the product in the real world.
\n
\nBut ther
 e are several different types of usability test, making it difficult for no
 vices to choose a technique. Usability testing is also very different from 
 interviews or focus groups and requires a well-trained test administrator. 
 This workshop provides a practical path through the various methods, helpin
 g you pick the right kind of test for your product, showing you how to plan
 , carry out and analyse a usability test, and describing persuasive techniq
 ues for presenting the results to developers and managers. You will also ge
 t hands-on experience administering and observing a usability test and gain
  the kind of practical knowledge that you can't get from reading a book.
\n
 
\nWHAT YOU'LL LEARN
\n
\n-Write a screener to recruit the right test parti
 cipants.
\n-Write a usability test plan to get buy-in from management and t
 he development team.
\n-Develop test tasks that are relevant to your custom
 ers and your business.
\n-Choose the right usability test method for your p
 roduct and its lifecycle phase.
\n-Design usability tests that meet interna
 tional standards in usability.
\n-Adapt our standard forms and templates fo
 r your own tests.
\n-Moderate usability tests.
\n-Collect and analyse behav
 ioural data.
\n-Persuade managers and developers to take action based on yo
 ur test results.
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20080902
DTEND;VALUE=DATE:20080903
SUMMARY:Usability expert review training
LOCATION:London, United Kingdom
DESCRIPTION:For people in design teams who need rapid methods for assessing
  usability, "How to carry out an expert review" is a 1-day usability traini
 ng course that will show you how to spot usability problems in prototypes a
 nd finished products. Unlike courses in usability testing, this course teac
 hes you how to find and fix usability problems without involving end users.
 
\n
\nAfter attending this course, you will be able to carry out a range of
  usability inspection methods, such as Nielsen's heuristic evaluation and a
  cognitive walkthrough. As well as a set of comprehensive notes, you will l
 eave the seminar with detailed usability checklists, workbooks and step-by-
 step instructions to help you carry out the most valuable techniques.
\n
\n
 WHAT YOU'LL LEARN
\n
\n-Appreciate the difference between a usability inspe
 ction and someone’s personal opinion.
\n-Learn and practice some quick tech
 niques for carrying out usability reviews of prototypes and finished produc
 ts.
\n-Find and fix usability bloopers before they become hard coded.
\n-Ap
 ply Jakob Nielsen’s “heuristic evaluation” technique to software, products 
 and web sites.
\n-Uncover the elements of your design that lead new users t
 o make errors, using the task-based "cognitive walkthrough" method.
\n-Lear
 n to spot usability problems in prototypes and finished products.
\n
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20081016
DTEND;VALUE=DATE:20081017
SUMMARY:Understanding User-Centred Design (Bristol, UK)
LOCATION:Bristol, United Kingdom
DESCRIPTION:Traditional web and software development is changing. Competiti
 ve advantage is no longer about who has the most features. It is about user
  experience. Products and services that are so practical and easy to use th
 at you can’t imagine your life without them…
\n
\nThis one-day workshop is 
 designed to provide an insightful, practical, hands-on overview of the User
 -Centred Design (UCD) process and the range of different methods and tools 
 that can be used to enhance the user experience of websites, applications a
 nd products. The workshop is of interest to anyone who has infuence in prod
 uct design decisions, including project managers, senior management, develo
 pers, marketing professionals, business analysts and graphic designers.
\n
 \nThe workshop focuses on four key areas:
\n
\n* The strategic benefits of 
 UCD
\n* Understanding your users
\n* Design and prototyping
\n* Testing and
  evaluation
\n
\nWHAT DO PEOPLE SAY ABOUT THE WORKSHOP?
\n
\n"Concise, info
 rmed and makes you want to stay for more. Always a good sign for a course. 
 Highly recommended."
\n
\n"As course facilitators, Stuart and his co-facili
 tator Darius Kumana, were excellent: approachable, pragmatic, highly knowle
 dgeable, and passionate about their subject."
\n
\nREGISTRATION AND FURTHER
  INFORMATION
\n
\nThe workshop costs £295+VAT per person.  To register or f
 ind out more, visit http://www.pureusability.co.uk/ucdworkshop
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20081102
DTEND;VALUE=DATE:20081107
SUMMARY:Business Process Reengineering
LOCATION:Cairo, Egypt
DESCRIPTION:Day One: Introduction:
\n
\n    * Important Concepts
\n    * Id
 entifying Improvement Opportunities
\n    * Improvement categories
\n    * 
 Case examples
\n
\nDay Two: Process Mapping
\n
\n    * Understanding the pr
 ocess
\n    * Flowcharting
\n    * Analyzing the process
\n    * Computer a
 pplications in process analysis
\n
\nDay Three: The Approach
\n
\n    * Pre
 -project Stage
\n    * Analysis Stage
\n    * Vision Stage
\n    * Case stu
 dies
\n
\nDay Four: The Approach and the Application:
\n
\n    * Design Sta
 ge
\n    * Transition Stage
\n    * Wrap up Stage
\n    * Case studies
\n
\
 nDay Five: Implementation Issues
\n
\n    * Developing evaluation criteria
 \n    * Change Management
\n    * Brainstorming- Improveming the case examp
 le
\n    * Discussion- Implementation issues
\n    * Concluding remarks
\n
 \nApproach:
\n
\nThe course will be covered through:
\n
\n    * Lectures
\n
     * Case Studies
\n    * Videos
\n    * Short Exercises
\n
\nA detailed c
 ourse manual will be provided.
\n
\nExpected Outcomes:
\n
\nUpon finishing 
 this course, participants will:
\n
\n    * Have knowledge of the BPR concep
 ts and methodology.
\n    * Have knowledge of the required BPR tools.
\n   
  * Be able to model existing systems and processes.
\n    * Be able to prop
 ose appropriate process changes.
\n    * Be able to develop BPR implementat
 ion plans.
END:VEVENT
END:VCALENDAR