BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Ensemble Independent//vPim 0.360//EN CALSCALE:Gregorian X-WR-CALNAME:Boxes and Arrows Events Calendar tagged "usability" BEGIN:VEVENT DTSTART;VALUE=DATE:20060816 DTEND;VALUE=DATE:20060817 SUMMARY:DC Informal Cocktail Hour LOCATION:Washington, District of Columbia, USA DESCRIPTION:If you find yourself in the Washington, DC area Wednesday eveni ng, August 15, I want to invite you to an informal cocktail hour. A bunch o f us will be gathering just to talk about usability, information architectu re,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! \n \nWhere: Heritage India \n 1337 Connec ticut Ave., NW, \n Washington, DC 20009 \n http://tinyurl.com /pk8jr \n \nWhen: 6:00 pm - 7:00 pm \n \nNo RSVP necessary -- We'll see yo u there. \n \n--Jared Spool END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060816 DTEND;VALUE=DATE:20060817 SUMMARY:DC Informal Cocktail Hour LOCATION:Washington, District of Columbia, USA DESCRIPTION:If you find yourself in the Washington, DC area Wednesday eveni ng, August 15, I want to invite you to an informal cocktail hour. A bunch o f us will be gathering just to talk about usability, information architectu re,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! \n \nWhere: Heritage India \n 1337 Connec ticut Ave., NW, \n Washington, DC 20009 \n http://tinyurl.com /pk8jr \n \nWhen: 6:00 pm - 7:00 pm \n \nNo RSVP necessary -- We'll see yo u there. \n \n--Jared Spool END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060920 DTEND;VALUE=DATE:20060921 SUMMARY:Designing for Interaction Workshop LOCATION:San Francisco, California, USA DESCRIPTION:Based on Dan Saffer's book "Designing for Interaction: Creating Smart Applications and Clever Devices," this workshop on interaction desig n will feature activities and discussions that take participants from the d iscipline's prehistoric roots to its future. \n \nThis workshop is for new designers and anyone interested in interaction design, as well as more expe rienced designers who want a deeper view of and new methods for practicing interaction design. \n \nAfter this workshop, you will be able to: \n \n*Un derstand "interaction design" and "interactions" \n*Know the history of int eraction design \n*Use the four approaches to interaction design to create products and services \n*Work with the "laws" and principles of interaction design \n*Know what to look for and how to record it when doing design res earch \n*Interpret design research \n*Better document interaction designs \ n*Employ interaction design techniques to designing services \n*Consider de signing for multitasking, adaptation, and hackability \n*Prepare for the fu ture of interaction design \n \nParticipants will walk away with a firm gra sp of the underlying principles of interaction design, and the tools needed to put those into practice. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060928 DTEND;VALUE=DATE:20060930 SUMMARY:SHIFT Lisbon LOCATION:Lisbon, Portugal DESCRIPTION:SHiFT will be all about emerging technologies, whether they’r e the latest internet trend or the latest social or psychological developme nt. SHiFT will evolve around five major areas, and the idea is to have cont ributions about them from all sections of society: \n \nPeople and Technolo gy \nKnowledge Management \nCivic Participation \nRights, Liberties and Pri vacy for the Digital Age \nNew forms of Economics END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061003 DTEND;VALUE=DATE:20061012 SUMMARY:Invitational Career Event LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:When Comcast was founded in 1963, cable television was primaril y a means to bring broadcast signals to customers that, due to distance or geography, were unable to receive them clearly with antennas. Today, over 21 million customers can receive hundreds of channels, internet access and more from Comcast. And the technology continues to progress at a sometimes dizzying pace. Comcast, however, is a leader in our industry. Our goal h ere in Comcast Interactive Media is to continue to enhance Comcast’s awar d winning portal and develop and grow Comcast’s online content and intera ctive businesses. \n \nOn October 12th, we will host an "Invitation Only" O pen House at our headquarters in Philadelphia, Pennsylvania for the informa tion Architecture, Interactive Graphic Design, Web Development, Software En gineering, Video, Editorial /Production, Product Management and Creative de partments. If you’d like to be part of the excitement please send your re sume to Cim_Invitational1@Comcast.com today! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061010 DTEND;VALUE=DATE:20061025 SUMMARY:Celebrate Michigan World Usability Day November 14 LOCATION:East Lansing, Michigan, USA DESCRIPTION:DATE: Tuesday, November 14, 2006 \nTIME: 9:00 a.m. - 5:30 p.m. \nLOCATION: Kellogg Hotel & Conference Center, East Lansing, Michigan \n \n RSVP: This event is free, but seating is limited. Registration and detailed program information is available at www.usability.msu.edu/conf2006.asp. \n \nPROGRAM \n \nWorkshop 1-A: \nUsability as a Tool for Capacity Building: Conducting Community-Based User-Research \nSpeaker: Jeff Grabill, Co-Direc tor, MSU WIDE Research Center and Associate Professor of Writing, Rhetoric, and American Cultures \n \nWorkshop 1-B: \nLive Web Site Usability and Mar keting Message Assessment \nSpeaker: Dave Mitropoulos-Rundus, Compuware Cor poration \n \nSession 2: \nNew Communication Technology for Deaf and Hard o f Hearing People \nSpeaker: Christopher Hunter, Michigan Department of Labo r and Economic Growth \n \nSession 3: \n"Ford! Where's My Car?" -- The Stor y of Usability and Vehicle Order Management \nSpeakers: Chad Esselink and I T Creative Design and Usability Team, Ford Motor Company \n \nSession 4: \n Podcasting About Usability: Behind the Sounds of "Design Critique: Products for People" \nSpeaker: Timothy Keirnan, Design Critique: Products for Peop le \n \nSession 5: \nDriver Distraction: What is the Problem and How can it be Solved? \nSpeaker: Paul A. Green, University of Michigan Transportation Research Institute \n \nSession 6: \nThe Expertise and Complexity of Citiz en Knowledge Work; or, A Tale of How Information Technologies Move from Bei ng Good Collaborators to Poor Collaborations \nSpeaker: Jeff Grabill \n \nS TUDENT POSTER SESSION \n \nTOURS, MSU USABILITY & ACCESSIBILITY CENTER \n \ nEVENT SPONSORS: \nUPA Michigan Chapter, TechSmith, Michigan Ohio Computer- Human Interaction, Society for Technical Communication Southeastern Michiga n Chapter, and the Michigan State University: College of Communications Art s and Sciences, MATRIX, Resource Center for Persons with Disabilities, Writ ing in Digital Environments Research Center, National Center for the Study of University Engagement, and University Outreach and Engagement. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061014 DTEND;VALUE=DATE:20061019 SUMMARY:NordiCHI 2006 in Oslo LOCATION:Oslo, Norway DESCRIPTION:NordiCHI is the main Nordic forum for human-computer interactio n research. NordiCHI is the meeting place for researchers from academia and industry, designers, practitioners, educators and others from a broad rang e of traditions and communities. \n \n \nNordiCHI is a biannual conference which has earlier been held in Stockholm (2000), Ã…rhus (2002) and Tampere (2004). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061016 DTEND;VALUE=DATE:20061021 SUMMARY:Human Factors and Ergonomics Annual Meeting - SF LOCATION:San Francisco, California, USA DESCRIPTION:Plan to attend the HFES 50th Annual Meeting! In addition to hun dreds of technical presentations on state-of-the-art human factors/ergonomi cs research and application, the 50th Annual Meeting will feature special e vents to launch the Society's 50th anniversary year. Join us at the Hilton San Francisco Hotel on October 16-20, 2006. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061022 DTEND;VALUE=DATE:20061029 SUMMARY:User Experience 2006, Seattle LOCATION:Seattle, Washington, USA DESCRIPTION:3 plenary sessions (keynotes): \n \n* The Future of Design (Don Norman, Nielsen Norman Group) \n \n* Designing the Windows Vista User Exp erience (Tjeerd Hoek, Microsoft) \n \n* Mobile Usability (Christian Lindho lm, Yahoo!) \n \n29 full-day tutorials: \n \n* Fundamental Guidelines for Web Usability \n \n* Fundamental Guidelines for Application Usability \n \n * Introduction to User Testing \n \n* Interaction Design 1 and 2 \n \n* Eye tracking Web Usability \n \n* Information Architecture \n \n* Content Usabi lity 1 and 2 \n \n* Rapid Iterative Design \n \n* The Persona Lifecycle: Cr eating and Communicating User Personas \n \n* Getting from User Data to De sign \nFundamentals of Internet Marketing \n \n* Web Metrics: Assessing Web site Performance \n \n* Advanced User Testing \n \n* How to Communicate Tes t Results \n \n* Communicating Design: User Experience Documentation \n \n* Designing Complex Applications and Websites \n \n* Managing User Experienc e Strategy: Lessons from eBay and Beyond \n \n* Intranet Usability 1 & 2 \n \n* Email Newsletter Usability \n \n* Lightweight Content Management: Blog s and Wikis \n \n* Content Management for Websites and Intranets \n \n* Des igning B2B Websites \n \n* Managing a User Experience Team \n \n* Designing Multi-User Services: Lessons from Social Psychology \n \n* Instant Visual Communication \n \n* Making Search Work \n \nSpeakers: \n \nScott McCloud \nJenn Anderson, 3Across \nTamara Adlin, Adlin, Inc. \nDan Brown, Compute ch, Inc. \nNancy Dickenson & Christian Rohrer, eBay \nJohn Morkes & Lynn Pausic, Expero Inc. \nMartin White, Intranet Focus \nTjeerd Hoek & John P ruitt, Microsoft \nKara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielse n Norman Group \nJill Strawbridge, Symantec \nJim Sterne, Target Marketin g \nJanice Rohn, World Savings Bank \nJohn Boyd & Christian Lindholm, Yah oo! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061025 DTEND;VALUE=DATE:20061026 SUMMARY:Designing for Interaction Workshop LOCATION:New York City, New York, USA DESCRIPTION:Dan Saffer, Adaptive Path's senior interaction designer and aut hor of "Designing for Interaction: Creating Smart Applications & Clever Dev ices", will cover the four approaches to interaction design; the elements, principles, and attributes of good interaction design; design research tech niques; documentation; designing for multitasking, adaptation, and hacking; and service design. \n \nDesigning for Interaction is for new designers an d anyone interested in interaction design, as well as more experienced desi gners who want a deeper view of and new methods for practicing interaction design. \n \nParticipants will walk away with not only a firm grasp of the underlying principles of interaction design, but also the tools needed to p ut those into practice. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061101 DTEND;VALUE=DATE:20061105 SUMMARY:WonderGround LOCATION:Lisbon, Portugal DESCRIPTION:Designing interdisciplinary discourse, conspiring for Design Le adership \n \nWonderground - the 2006 Design Research Society International Conference in Lisbon, Portugal at IADE Instituto de Artes Visuais, Design e Marketing. The conference is co-chaired by Eduardo Corte-Real, Ken Friedm an, and Terence Love with Chris Rust as chair of the research exhibition an d Charles Burnette as chair of the scientific committee. \n \nThe 2006 conf erence will invite 2 kinds of papers -- full papers at 5,000-6,000 words, w orking papers at 2,000 words plus references, as well as contributions to t he research exhibition. Design Research News will publish the full call nex t month. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061102 DTEND;VALUE=DATE:20061103 SUMMARY:Joint PHICHI and AIGA Meeting LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:What: Joint PHICHI and AIGA November Meeting: the Visual vs. th e Usable - A Panel Discussion \n \nPhiCHI (The Philadelphia Region's Chapte r of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic A rts) will be holding their next joint meeting; a round table discussion wit h audience participation and panelists from user experience and design team members from Electronic Ink, Inc. and The Vanguard Group, Inc.. \n \nThe panelists will discuss questions that were previously submitted from the A IGA and PHICHI members (For example, how do you feel when you are handed a wireframe to design/how do you feel when your wireframe is not adhered to?) . We will endeavor to address as many questions as time permits at the even t. Remember, we envision The Visible vs. the Usable to be a series of event s. The discussion will continue. \n \nWhen: \nThursday, November 2nd \nRefr eshments & Networking: 6-6:30pm – Food and beverages will be provided. \n Panel Discussion: 6:30pm – 8ish \n \nWhere: \nHeilmeier Hall University o f Pennsylvania \nThe Towne Building \n220 S. 33rd Street Philadelphia, PA 1 9104 \n \nCampus Map: http://www.facilities.upenn.edu/mapsBldgs/view_map. php3?id=158 \nBuliding Info: http://www.facilities.upenn.edu/mapsBldgs/view _map.php3?id=343 \nParking Map: http://www.facilities.upenn.edu/mapsBldgs/v iew_map.php3?id=419 \n \nSponsor: \nThis event could not have been possible without the support of our proud sponsor, Electronic Ink (www.electronicin k.com)! \n \n-------------------------- \nWould you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yah oo.com/group/phillychi/join \n \nPHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061105 DTEND;VALUE=DATE:20061112 SUMMARY:User Experience 2006, London LOCATION:London, United Kingdom DESCRIPTION:3 plenary sessions (keynotes): \n \n* The Future of Design (Don Norman, Nielsen Norman Group) \n \n* Designing the Windows Vista User Exp erience (Tjeerd Hoek, Microsoft) \n \n* Mobile Usability (Christian Lindho lm, Yahoo!) \n \n29 full-day tutorials: \n \n* Fundamental Guidelines for Web Usability \n \n* Fundamental Guidelines for Application Usability \n \n * Introduction to User Testing \n \n* Interaction Design 1 and 2 \n \n* Eye tracking Web Usability \n \n* Information Architecture \n \n* Content Usabi lity 1 and 2 \n \n* Rapid Iterative Design \n \n* The Persona Lifecycle: Cr eating and Communicating User Personas \n \n* Getting from User Data to De sign \nFundamentals of Internet Marketing \n \n* Web Metrics: Assessing Web site Performance \n \n* Advanced User Testing \n \n* How to Communicate Tes t Results \n \n* Communicating Design: User Experience Documentation \n \n* Designing Complex Applications and Websites \n \n* Managing User Experienc e Strategy: Lessons from eBay and Beyond \n \n* Intranet Usability 1 & 2 \n \n* Email Newsletter Usability \n \n* Lightweight Content Management: Blog s and Wikis \n \n* Content Management for Websites and Intranets \n \n* Des igning B2B Websites \n \n* Managing a User Experience Team \n \n* Designing Multi-User Services: Lessons from Social Psychology \n \n* Instant Visual Communication \n \n* Making Search Work \n \nSpeakers: \n \nScott McCloud \nJenn Anderson, 3Across \nTamara Adlin, Adlin, Inc. \nDan Brown, Compute ch, Inc. \nNancy Dickenson & Christian Rohrer, eBay \nJohn Morkes & Lynn Pausic, Expero Inc. \nMartin White, Intranet Focus \nTjeerd Hoek & John P ruitt, Microsoft \nKara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielse n Norman Group \nJill Strawbridge, Symantec \nJim Sterne, Target Marketin g \nJanice Rohn, World Savings Bank \nJohn Boyd & Christian Lindholm, Yah oo! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061106 DTEND;VALUE=DATE:20061107 SUMMARY:An Event Apart Austin LOCATION:Austin, Texas, USA DESCRIPTION:Monday, November 6th, 2006 \nAlamo Drafthouse Downtown \n409 Co lorado St. \nAustin, TX 78701 \n \nTOPICS \n \n* How CSS really works. \n* How to sell design to tough clients. \n* How to redesign websites to increa se content and brand effectiveness. \n* Better design and usability through better writing. \n* And more. \n \nSPEAKERS \n \nJeffrey Zeldman is the fo under and executive creative director of Happy Cog, whose clients include A IGA, Advertising Age, and Amnesty International USA. He publishes A List Ap art for people who make websites, and has written many articles and two boo ks, notably Designing With Web Standards, 2nd Edition. In 1998, he co-found ed The Web Standards Project, a grassroots coalition that persuaded Netscap e and Microsoft to support the same technologies in their browsers. \n \nE ric Meyer is the best-selling CSS author and best-recognized CSS authority in the world. His seven books have been translated into six languages; his clients include America On-Line, Apple Computer, Sandia National Laboratory , Wells Fargo Bank, and Macromedia, who described Eric as "a critical partn er in our efforts to transform Macromedia Dreamweaver MX 2004 into a revolu tionary tool for CSS-based design." \n \nMolly E. Holzschlag is a well-know n web standards advocate, instructor, and author. She is Group Lead for The Web Standards Project and an invited expert to the HTML and GEO working gr oups at the World Wide Web Consortium (W3C). Among her thirty-plus books is the The Zen of CSS Design, co-authored with Dave Shea. The book artfully s howcases interesting and instructive csszengarden.com designs. \n \nHappy C og creative director Jason Santa Maria has been recognized for designing st ylistic and imaginative web interfaces that maintain a balance of usability and effective content presentation. His work has won dozens of awards, inc luding seven Addys in 2004. He is also well known for his award-winning per sonal site, jasonsantamaria.com, where he frequently discusses design and i ts benefits. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061107 DTEND;VALUE=DATE:20061108 SUMMARY:SF Bay Area: UE Benchmarking Training LOCATION:Mountain View, California, USA DESCRIPTION:User Experience Benchmarking is an effective, efficient way to quantitatively compare the usability of different products, be they differe nt versions of the same UI or from competitors. Usable Products Company (ht tp://usableproducts.com) has produced benchmarks on web sites, desktop soft ware, and mobile telephones. This one-day training is based on three years of hands-on experience designing, conducting, analyzing, and reporting find ings from benchmark usability studies. This course will include video clips demonstrating moderating style, unique visualizations for usability data, and tips and tricks for how to plan, execute, and report usability findings from user experience benchmarks. \n \nThis one-day training will be held i n the San Francisco Bay Area on 7 November 2006. Save $100 by using promo c ode "BOXES". \n \nThis training is limited to 40 delegates who understand the value of qualitative usability testing and who may have already conduct ed their own sessions. \n \nTopics: \n * Benefits of Benchmarking \n * Operations Overview \n * Tools Discussion \n * Recruiting Strategies \n * Task Design for Benchmarking \n * Quantitative Interviewing Techniqu es \n * Logging Strategies \n * Analyzing Data \n * Data Visualizatio n \n * Video Production \n * Results Presentation \n * Continuing Ben chmarks \n \nInstructor: \nScott Weiss, CEO of Usable Products Company, wil l teach this course in its entirety. Mr. Weiss is a 17-year veteran of usab ility research and design, spanning desktop software, the web, and mobile p latforms. His book, Handheld Usability, is the leading authority on mobile design. \n \nVenue: \nThis training will be held at the Computer History Mu seum in Mountain View, California. Established in 1996, the Computer Histor y Museum is a public benefit organization dedicated to the preservation and celebration of computing history. \n \nSign up soon, as prices increase e ach week. Use the following discount code to save an additional $100: BOXES END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061113 DTEND;VALUE=DATE:20061114 SUMMARY:Eyetracking Web Usability LOCATION:Copenhagen, Denmark DESCRIPTION:Jakob Nielsen and Kara Pernice Coyne from Nielsen Norman Group come to Denmark to present their newest research findings. \n \n255 users used a variety of websites to perform real tasks while their gaze direction was recorded by an eyetracker. The resulting 1.2 million fixations indicat e where people look on Web pages. \n \nThe findings have implications for h ow to design: \n \n* homepage layout \n \n* page design \n \n* search \n \n * content and writing \n \n* pictures/images END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day 2006 LOCATION:Virtual DESCRIPTION:This is an Earth-Day-style event, focused on easy-to-use techno logy, which last year involved 115 events in 35 countries. \n \nWorld Usabi lity Day promotes the value of usability engineering, user-centered design, and every user's responsibility to ask for things that work better. \n \nT he Usability Professionals' Association is doing that by encouraging, organ izing, and sponsoring 36 hours of activities at the local level around the globe, all occurring on November 14, 2006. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day - RTP LOCATION:RTP, North Carolina, USA DESCRIPTION:Announcing the 2006 World Usability Day celebration in the Tria ngle! Join UX professionals from around the Triangle area for an Interactio nary (a live design competition), keynote speech, food, drink, and fun! \n \nWhen: November 14th, 2006 from 6PM to 9PM \nWhere: GlaxoSmithKline's Ruva ne Auditorium \n \nKeynote \nGraeme Boddy, VP of Information Services Busin ess Applications of Blue Cross Blue Shield of North Carolina \n \nInteracti onary Design Competition \nWe held a student competition last year and it w as a huge success! This year we're expanding the competition to include two professional teams competing against each other and two student teams. Plu s, each team will have only 10 minutes (Last year it was 20!) to design and present their solution to the problem. \n \nProfessional Competition: IBM vs. TBA \nStudent Competition: UNC vs. NC State \n \nSponsored by Triangle UPA (http://triupa.org) END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day Seattle LOCATION:Seattle, Washington, USA DESCRIPTION:Blue Flavor, Deaton Interactive Design, and Puget Sound SIGCHI are proud to present World Usability Day Seattle. \n \nJoin us for this ope n house event. There will be plenty of drinks and socializing to celebrate World Usability Day. \n \n \nActivities \n \nActivities for the evening inc lude social hour, a round table discussion, PS-SIGCHI membership signup dri ve, and tours of Blue Flavor's new usability lab. Steve Krug has also given us 4 signed copies of his book Don't Make Me Think! for us to give out at the event. The festivities begin at 6:00 PM on Tuesday, November 14th at Blue Flavor in Fremont near the Troll. \n \n \nOther Activities \n \nAnd do n't forget to join the "World's largest online card-sort" event on World Us ability Day, sponsored by the Society for Technical Communication. Sign-up at http://www.stc.org/wud/ \n \nAlso be sure to post your best and worst us ability experiences to the Making Life Easy blog, and vote for others as in ductees to our inaugural Usability Hall of Fame and Hall of Shame (to be an nounced 14 November 06). For more information visit http://www.makinglifee asy.org/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061212 DTEND;VALUE=DATE:20061213 SUMMARY:NYC UX Holiday Party LOCATION:New York, New York, USA DESCRIPTION:The UX community in NYC will be getting together for a Holiday social event. \n \nWhere: \nEight Mile Creek \n(downstairs) \n240 Mulberr y Street \n(between prince and spring) \nhttp://www.eightmilecreek.com/ \n \nTime: \n6p - 9p END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061215 DTEND;VALUE=DATE:20061216 SUMMARY:PhillyCHI Holiday Social LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:This will be a great opportunity to combine celebrating the hol iday season while getting to know your fellow PhillyCHI members better. We also hope you'll take this opportunity to become better acquainted with the new officers and volunteers for ’07! \n \nWhen: Friday, December, 15th \ n6:30 – 9:30 PM \n \nWhere: Noche - www.noche215.com \n1901 Chestnut Stre et \nPhiladelphia, PA 19103 \n(conveniently located within 4 blocks of Subu rban Station) \nParking options: http://tinyurl.com/y9twna \n \nRSVP: Not r equired, but appreciated. \nPlease send RSVPs to phillychi@gmail.com \n \n* *Try to arrive on time to take advantage of our one hour open bar.** \n \n~ ~~~~~~~~~~~~ \n \nSponsors: \nThis event would not be possible without the support of our proud sponsors, GSI Commerce and Usable Interface... \n \nGS I Commerce (http://www.gsicommerce.com) is a leading provider of outsourced e-commerce solutions for over 50 partners in the United States. GSI's inte grated e-commerce platform offers services in three areas: technology, logi stics and customer care, and marketing services. \n \nGSI is headquartered in King of Prussia with two fulfillment centers in Kentucky, and customer c are centers in Florida and Wisconsin, and a presence in the international m arket as well with GSI Commerce Europe, Inc. \n \nUsable Interface (http:// www.usableinterface.com) is an independent consulting company specializing in product usability and user interface design. Usable Interface provides c onsulting services in the areas of: user research, usability testing, inter action design, and information architecture. \n \n~~~~~~~~~~~~~ \n \nHope t o see you all there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070121 DTEND;VALUE=DATE:20070124 SUMMARY:UIE Web App Summit LOCATION:Monterey, California, USA DESCRIPTION:Web-based applications are quickly becoming critical components of the strategy of many organizations. However, the knowledge and skills t o make a great application is still only available as scattered lore. Until now. \n \nJared Spool and UIE's researchers have reached out to those indi viduals who've spent the last few years pushing the envelope in web apps an d put together the first comprehensive event to bring their knowledge and e xpertise to you. You'll meet the pioneers and world-class designers behind today's most successful web apps and come away inspired to create amazing a pplications that will delight your users. \n \nWe've carefully crafted this three-day event to give you what you need. You'll start your journey with our full-day tutorials, designed to dive right into the in-depth expertise behind creating successful applications. Then you'll explore our "Foundatio ns" Day, with the essentials for great designs. And you'll wrap up in our " New Perspectives" Day, looking at where the world of web apps is going. \n \nIf you sign up using promotion code BOXES, you will receive $30 off each single day registration; if you sign up for all 3 days, you will also recei ve a free limited-edition Web App Summit iPod shuffle. (Note: This promotio n cannot be combined with any other promotions we may offer.) \n \nView the complete summit description, and register at http://www.webappsummit.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070215 DTEND;VALUE=DATE:20070216 SUMMARY:phillyCHI Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Time: 6 - 8 pm \nLocation: Bar Noche - 1901 Chestnut Street, Ph iladelphia (http://www.noche215.com) \nRSVP: Appreciated but not necessary at phillyCHI@gmail.com. \n* Please pass this along to anyone you think will be interested! Thanks.* \n \nJoin us Thursday, February 15th for drinks an d networking in Center City Philadelphia. Our sponsor this month is Mission Staff, a full-service IT staffing firm based in Center City Philadelphia. M issionStaff places professionals in the fields of Web and Application Devel opment, Database Administration, Business Analysis / Project Management and User Experience Design / Information Architecture. They provide contract s taffing services as well as direct placement to a client concentration that spans from Princeton, NJ to Wilmington, DE. You can find out more about Mi ssionStaff at their website at www.MissionStaff.com. \n \nDuring 2007, phil lyCHI will host a happy hour every third Thursday of the month, giving folk s interested in HCI a chance to get together to socialize. So mark your cal endars and please join us! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070315 DTEND;VALUE=DATE:20070316 SUMMARY:PhillyCHI Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Date: Thursday, March 15, 2007 \nTime: 6 - 8 pm \nLocation: The Black Sheep - 247 South 17th Street, Philadelphia \nRSVP: Not necessary, b ut nice: phillychi@gmail.com \n \nJoin us on March 15th in Center City for an open bar happy hour sponsored by our good friends at TEKsystems. This is an excellent way to meet up with fellow HCI professionals and learn about job opportunities in the region. \n \nAbout our sponsor: TEKsystems is a pr emiere technology execution company committed to building IT careers with c ontracted technical professionals by: \n \n * Providing growth opportuni ties within quality companies \n * Matching technical and industry exper ience with challenging job assignments \n \nTEKsystems services clients in Philadelphia and its surrounding areas as well as Northern Delaware and Sou th Jersey up through Princeton. With over 150 local clients, they staff pos itions in Applications, Infrastructure and Telecommunications, including in formation architects, usability professionals, Web developers, graphic desi gners, and many more. They also offer full compensation and benefits. \n \n Learn more about TEKsystems at teksystems.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070326 DTEND;VALUE=DATE:20070328 SUMMARY:An Event Apart Boston 2007 LOCATION:Boston, Massachusetts, USA DESCRIPTION:An Event Apart Boston \nMarch 26th–27th, 2007 \nMarriott Copl ey Place \nRegistration: $795 early bird (until Feb. 26, 2007) / $895 regul ar / $995 at the door \n \nJoin Eric Meyer, Jeffrey Zeldman and special gue sts, to gain a deeper understanding of web standards and emerging best prac tices. Be inspired by fresh ideas and new directions. Join the greatest min ds and hottest talents in web design today. \n \nFeaturing Steve Krug ("Don 't Make Me Think!"), Dan Cederholm ("Web Standards Solutions," "Bulletproof Web Design"), Andrew Kirkpatrick ("“Web Accessibility: Web Standards and Regulatory Compliance"), Cameron Moll ("Mobile Web Design"), Molly Holzsch lag ("Zen of CSS Design," present leader of The Web Standards Project), Eth an Marcotte ("Professional CSS: Cascading Style Sheets for Web Design"), Ja son Santa Maria (A List Apart, Happy Cog, jasonsantamaria.com), Eric Meyer ("CSS: The Definitive Guide," "Eric Meyer on CSS") and Jeffrey Zeldman ("De signing With Web Standards," A List Apart, Happy Cog, zeldman.com, co-found er/leader emeritus of The Web Standards Project). \n \nREGISTRATION BEGINS JANUARY 2007. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070329 DTEND;VALUE=DATE:20070330 SUMMARY:PhillyCHI March Meeting - Kip Voytek LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Knowing Smirks & Grins of Delight \nDate: March 29, 2007 \nTime : 6 - 8 pm \nLocation: MBC - 229 South 18th Street, Rittenhouse Square, Phi ladelphia \nMap: http://mbcnet.com/directions.html \nRSVP: phillychi@gmail. com \n \nPhillyCHI is pleased to have Kip Voytek from R/GA discussing how i nteraction design must reach beyond usability and the satisfaction of user needs in order to truly help clients achieve their goals. By examining inte ractive product examples, he will demonstrate how interactive experience is being infused with emotion, creating connections between users and the pro ducts they are using. In today’s market, the successful completion of use r tasks and usability are table stakes—the competitive advantage lies in being able to make experiences enjoyable, fun, delightful. \n \nKip Voytek is Senior Vice President of Interaction Design at R/GA, the lead digital pa rtner for Fortune 500 companies and world-class brands such as Avaya, Lowe' s, Purina, Subaru, Target and Verizon. Over his career, he has won dozens o f awards from some of the most prestigious competitions, including the One Show Interactive and Cyberlions. Voytek began his career as a game designer and writer at Engineering Animation, Inc. (EAI) and Byron Preiss Multimedi a. \n \nLearn more about R/GA at http://rga.com. \n \nAbout Medical Broadca sting Company (MBC): We are the healthcare demand experts. We are experts i n using the Internet to connect our clients' knowledge, advice, and experie nce to \npeople's problems, conditions, and questions. We help our clients help doctors, patients, and all the people who care for them have better-i nformed conversations that lead to better treatments and better results. Be cause of our expertise and our clients' success, we are the interactive age ncy of record for many of the world's leading pharmaceutical, bioscience, a nd medical device companies. MBC is an agency of the Digitas family, a memb er of the Paris-based Publicis Groupe S.A. \n \nFor more information please visit www.mbcnet.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070413 DTEND;VALUE=DATE:20070414 SUMMARY:Web 2.0: The Human Web LOCATION:Ottawa, Canada DESCRIPTION:This workshop is geared towards a broad audience including gove rnment employees, product managers, business strategists, CTOs, CIOs, marke ting specialists, communication experts, technology experts and human-compu ter interaction specialists, but especially those who are web designers. \n \nIn the first half of the day Peter Merholz and Maggie Fox address the to pic of Web 2.0 as a social media. They will cover the business rational for Web 2.0 development and provide motivation for development in this area. M any case studies will be reviewed. \n \nIn the second half of the day Mike Atyeo addresses more detailed issues such as designing and testing Web 2.0 applications, particularly highly interactive AJAX applications. The import ant issue of accessibility will be addressed by Derek Featherstone, an expe rt in this particular field. \n \nThe more structured part of the workshop will finish with a panel of our presenters. This will be an opportunity for participants to ask any final questions and for presenters to deliver key take-home messages. \n \nFollowing the panel session, attendees who are int erested will then participate in an informal "unconference". This will be a n opportunity for attendees to talk some more with the presenters and with each other and unwind. The aim is for all attendees to leave the day with a clearer idea of how social media can benefit their organizations and to kn ow how to make their great ideas become a reality. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070419 DTEND;VALUE=DATE:20070420 SUMMARY:PhillyCHI Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Time: 6 - 8 pm \nLocation: Loie Brasserie & Bar - 128 South 19t h Street, Philadelphia \nDirections: http://www.loie215.com/loie215/directi ons.asp \nRSVP: Not necessary, but nice: phillychi@gmail.com \n \nCome out and join us in Center City for an open bar happy hour sponsored by Morgan C reative Search. We’ll hang out at the bar, chat, and hopefully enjoy some warmer weather through Loie’s large open windows. The happy hour is open to folks interested in HCI, design, and information technology (among othe r things), so tell a friend! \n \nAbout our sponsor: \nMorgan Creative \nOt her search firms will promise you the moon and stars. We’ll give you a ga laxy of opportunity. \n \nThanks to our small size, tight focus on creative and area connections, Morgan Creative Search outfoxes the big guys. From a dvertising to interactive, marketing to PR - if it’s on your agency’s o rganizational chart, we do it. \n \nHere’s a small sampling of the reason s we’re so damn loveable: \n \n * We specialize in full-time placement of creative positions only \n * We actively coach each of our candidate s on the interview process, as well as the company, culture and position \n * The vast majority of our candidates are referrals from reliable sourc es \n * We personally meet every candidate we present face-to-face, to m ake sure they aren’t sociopaths or jerks \n * We scour our candidatesâ €™ references with a fine-toothed comb \n * We developed an invaluable t ool called 7 Tips to Successful Interviewing \n * We are experts at matc hing soft and hard skills \n * We give referral fees if we place the can didate \n * And much, much more! \n \nA true boutique firm (no, we don†™t do hair and makeup, although Samantha always looks impeccable), we’re able to offer you the attention you crave, and the one-on-one service you d eserve. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070611 DTEND;VALUE=DATE:20070616 SUMMARY:UPA 2007 LOCATION:Austin, Texas, USA DESCRIPTION:As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By definin g these patterns we can then leverage that knowledge to create usable inter faces that are familiar and useful to our users. \n \nIn 2007, UPA goes dee p into the heart of Texas; to Austin, the sunny capital city on the banks o f the Colorado River. \n \nAustin's high tech area of Silicon Hills is fami liar to much of the usability community, but Austin is also known as the "L ive Music Capital of the World," is home to 1.5 million Mexican free-tailed bats, and has excellent museums. Bring the family along to enjoy the many outdoor activities around the Austin area including a variety of water spor ts and hiking and biking trails. \n \nJoin us next spring to master new tec hniques, contribute your opinion, meet colleagues and renew your commitment to making usable and useful products as we explore the patterns of feeling s, responses and designs that our users need in the interfaces we create. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070614 DTEND;VALUE=DATE:20070616 SUMMARY:From Business to Buttons LOCATION:Malmö, Sweden DESCRIPTION:About the Conference \n \nFrom Business to Buttons focuses on t he practical work and useful tools involved in a project. We offer two days of interesting workshops and seminars. \n \n- Strategic Experience Design: Beyond Customer Satisfaction, Brandon Schauer, Adaptive Path \n \n- Practi cing Design at the Yahoo! Media Group: Tools and Methods \n \n- Integrating Design in Your Organization, Kim Goodwin, Cooper \n \n- Interaction design for social, media-rich mobile experiences, Fabio Sergio, frog design END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070619 DTEND;VALUE=DATE:20070620 SUMMARY:NH UX Gathering! LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:Come out and join other UX professionals in the Seacoast NH, So uthern NH, and Southern ME regions for drinks and networking! \n \nThis wi ll be an excellent opportunity to meet fellow usability professionals, info rmation architects, interaction designers, and other professionals that fal l under the User Experience umbrella to share experiences and learn about j ob openings in the area. \n \nThis is the first of many networking events we expect to have in this area. Our goal is to foster the growth of the loc al UX community and, if there is enough interest, to eventually start a new UPA chapter. \n \nPlease pass this announcement on to anyone you think wi ll be interested. \n \nWhen: \nTuesday, June 19th \n6:30 PM – 8:30 PM \n \nWhere: \nPortsmouth, NH (venue TBD) \n \nRSVP: \nYou must RSVP to atten d, as we need a head count for the venue. Send RSVPs to Kyle Pero, kylepero @usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. \n \n+ + + \n \nStay informed a bout NH UX meetings and events by joining the NH-UX Yahoo group at: http:// groups.yahoo.com/group/nh-ux/ \n \n+ + + \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070719 DTEND;VALUE=DATE:20070720 SUMMARY:NH UX July Meeting! LOCATION:Portmsouth, New Hampshire, USA DESCRIPTION:Where: \nAK's Bar & Bistro (2nd floor) \n111 State Street \nPor tsmouth, NH 03801 \n \nStreet Map: http://tinyurl.com/2edxky \nParking Map: http://tinyurl.com/ytsuz8 (street parking is also available) \n \nTopic: \ n \nWhat Would It Mean to Become a UPA Chapter? \nAs we explore the possibi lity of becoming a chapter, we thought it would be interesting to hear from someone who’s been an integral part of the most successful UPA chapter in the world, Boston UPA … \n \nChauncey Wilson, a founding member and past pr esident of Boston UPA, will be joining us at this meeting. He’ll be giving a half hour talk on his experience with Boston UPA, and answering your ques tions. Afterwards, we invite everyone to take part in an informal group dis cussion on the future of NH UX. \n \nAbout Chauncey Wilson: \nChauncey Wils on has spent 20 years as an engineering psychologist, user interface design er, usability engineer, and product development manager. His academic backg round includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have inc luded Microsoft, FEDEX, Lotus, Reuters, and 3COM. He is past president of t he Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Product Design and Eva luation in the handbook of HCI and has presented on the psychology of victi mization, research ethics, cyberlaw, usability methods, web design, and doc umentation usability. \n \nRSVP: \nYou must RSVP to attend. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirma tion once your name has been added to the list of attendees. \n \n+ + + \ n \nStay informed about NH UX meetings and events by joining the NH-UX Yaho o group at: http://groups.yahoo.com/group/nh-ux/ \n \n+ + + \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070726 DTEND;VALUE=DATE:20070728 SUMMARY:Usability and Accessibility for the Web Seminar LOCATION:Monterrey MEXICO, Mexico DESCRIPTION:Join the Usability and Accessibility for the Web International Seminar \n \nThe Government of the State of Nuevo Leon and the Univers ity of Monterrey (UdeM) will be hosting the Usability and Accessibility for the Web International Seminar on July 26 and 27. There will be keynote con ferences by Lou Rosenfeld and Paulo Saavedra, two of the most renowned expe rts in the area. \n \nLou Rosenfeld is recognized as the founder of informa tion architecture, alongside Peter Morvile. He has given conferences on the use and organization of web information in every part of the workd. His bo ok Information Architecture for the World Wide Web is the main text in the field. \n \nPaulo Saavedra is the author of the Chilean Guide for the Deve lopment of Government Websites, an international reference in web project m anagement. He has been a counselor in e-government and web site development for the Chilean government and is now in charge of the Trámite fácil web site and is creating a usability testing system for online services. \n \nW e will also host a variety of tutorials on usability, accessibility, websit e development and plain language. Each attendee will be able to participate in two. \n \nThe event will be held in the University of Monterrey (UDEM) in Monterrey Mexico \n \nAt the end of the seminar, the Government of Nuevo Leon, Mexican states that wish to participate and renowned experts will si gn the First Manifesto on Usability and Accesibility for Mexican Government Websites. This will help us establish guidelines for better citizen-orient ed website development. Our objective is to build a web for everyone. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070912 DTEND;VALUE=DATE:20070915 SUMMARY:The Science and Art of Web and Application Design LOCATION:Pretoria, South Africa DESCRIPTION:Course Objectives: \nAt the end of this course, participants wi ll be able to; \nDesign intuitive navigation structures \nOptimise interact ion through controls and feedback \nCreate screens and pages that: \n - con trol user focus \n - match user's expectations \n - optimise efficiency and usability \n - understand the basics of accessibility and internationalisa tion \n \nCourse Location:- \nMeraka Institute \nCSIR Site - Building 43 \n Meiring Naude Road \nBrummeria, Pretoria \nSouth Africa \n \nClass Time: 9. 00 a.m. - 4.30 p.m. each day, includes morning tea & coffee, lunch and afte rnoon refreshments \n \nCourse fee: 6,750 ZAR per person \n \nPlease regist er online by visiting \nhttp://www.humanfactors.com/training/scheduleSAfric a.asp \nor, for more information, telephone Jennifer Pruess on +44 20 7953 4010 \n \nThis course is being held in conjunction with Nelson Mandela Metr opolitan University, and counts towards HFI's training programme. \nHFI's C ertification Track: \nSpecial rates are available for those on HFI's certif ication track to become a Certified Usability Analyst. Take all four course s and the certification exam for only 23, 275 ZAR, a 5% savings. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070927 DTEND;VALUE=DATE:20070928 SUMMARY:Don't Panic: Design and Usability Under Pressure LOCATION:Virtual DESCRIPTION:Register using the promo code "BOXES" for only $99 (a $30 savin g) at http://tinyurl.com/2ebutw \n \nAre you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources, but what do you do when that's just not an option for your design team? \n \nOne of the most common reasons designs fail users is because the design team didn't have the time or resources to focus on user research. To help designers and usability pr ofessionals deliver usable sites and applications despite the obstacles, we turned to Larry Constantine, author of the landmark book, Software for Use , to share his proven techniques on how to conduct design and usability eff orts quickly and efficiently, even when there is barely time to do anything at all. \n \nIn this 90-minute seminar, Larry will share a wide range of f ield-proven tricks and techniques for conquering design and usability probl ems while in crunch mode. You will learn: \n \n+ How to leverage Sample-of- One Testing to maximize the amount of valuable information you collect from just one user \n \n+ How to improve your time-boxed project management te chniques to conduct design activities faster and push your design team to t he limits of agility and ingenuity \n \n+ How to take advantage of the dec ision triage. Larry will show you how your success depends on your team's a bility to identify your design's most important features and focus the majo rity of time and resources in only those areas \n \n+ How to pare down you r field research efforts while still learning everything you need to create a successful design \n \n+ How to use tactical modeling techniques, such as simplified schematics for quickly capturing insights about users and the ir needs \n \nRegister using the promo code "BOXES" for only $99 (a $30 sa ving) at http://tinyurl.com/2ebutw END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070927 DTEND;VALUE=DATE:20070928 SUMMARY:Don't Panic: Design and Usability Under Pressure LOCATION:Virtual DESCRIPTION:Register using the promo code "BOXES" for only $99 (a $30 savin g) at http://tinyurl.com/2ebutw \n \nAre you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources, but what do you do when that's just not an option for your design team? \n \nOne of the most common reasons designs fail users is because the design team didn't have the time or resources to focus on user research. To help designers and usability pr ofessionals deliver usable sites and applications despite the obstacles, we turned to Larry Constantine, author of the landmark book, Software for Use , to share his proven techniques on how to conduct design and usability eff orts quickly and efficiently with little time and money. \n \nIn this 90-mi nute seminar, Larry will share a wide range of field-proven tricks and tech niques for conquering design and usability problems while in crunch mode. Y ou will learn: \n \n+ How to leverage Sample-of-One Testing to maximize the amount of valuable information you collect from just one user \n \n+ How to improve your time-boxed project management techniques to conduct design activities faster and push your design team to the limits of agility and in genuity \n \n+ How to take advantage of the decision triage. Larry will sh ow you how your success depends on your team's ability to identify your des ign's most important features and focus the majority of time and resources in only those areas \n \n+ How to pare down your field research efforts wh ile still learning everything you need to create a successful design \n \n + How to use tactical modeling techniques, such as simplified schematics fo r quickly capturing insights about users and their needs \n \nRegister usi ng the promo code "BOXES" for only $99 (a $30 saving) at http://tinyurl.com /2ebutw END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071001 DTEND;VALUE=DATE:20071004 SUMMARY:The Science & Art of Web and Application Design LOCATION:London, England DESCRIPTION:Course Objectives: \nAt the end of this course, participants wi ll be able to: \nDesign intuitive navigation structures \nOptimise interact ion through controls and feedback \nCreate screens and pages that: \n - con trol user focus \n - match user's expectations \n - optimise efficiency and usability \n - understand the basics of accessibility and internationalisa tion \n \nCourse Location: \nMLS Business Centre \n130 Shaftesbury Avenue \ nLondon W1D 5EU \n \nClass times: 9.00 am - 4.30 each day. Continental brea kfast at 8.30 am each day, and lunch provided \n \nCourse fee: \n£840/€1295 + VAT per person \n£755/€1165 + VAT per person if three or more attend fro m the same company \n \nPlease register online by visiting \nhttp://www.hu manfactors.com/training/scheduleEurope.asp \nor, for more information, call Jennifer Pruess on +44 20 7953 4010 \n \nHFI's Certification Track:- Speci al rates are available for those on HFI's certification track to become a C ertified Usability Analyst. Take four courses and the certification exam wi thin a two-year period for only £2570/€3955, a savings of 17% END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071012 DTEND;VALUE=DATE:20071013 SUMMARY:User Focus 2007 LOCATION:Washington DC, District of Columbia, USA DESCRIPTION:Register now for User Focus 2007, the second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Associa tion (UPA), on Friday, October 12, 2007 at the Renaissance Washington DC Ho tel. The conference is a one-day exchange of ideas and experiences that dem onstrate the value of usability in successful design. Registration deadline is October 8 - last year's conference sold out early! \n \nLEARN about imp ortant trends, cutting edge methods, and case studies in usability and user -centered design. \n \nNETWORK with folks who do what you do, and meet pote ntial employers and employees. \n \nLEAVE motivated to create user experien ces that drive results with a toolkit of techniques and best practices. \n \nThe keynote address, The Dawning of the Age of Experience, will be delive red by Jared Spool, a well respected leader in the field of usability and d esign since 1978. Other highlights include a panel on Web 2.0, a presentati on on the Future of Usability, and two tracks of presentations that offer t he latest research, techniques and best practices, for people new to usabil ity as well as experienced practitioners. Three optional 90-minute tutorial s provide extra depth on software design and usability testing topics. \n \ nAbout UPA-DC Metro Chapter \n \nUPA-DC Metro Chapter is a member-driven, m ultidisciplinary organization committed to the design and development of us able products. UPA-DC Metro provides a network and opportunities through wh ich usability professionals can communicate and share information about ski lls and skill development, methodology used and/or proposed in the professi on, tools, technology, and organizational issues. \n \nFor more information , visit our website at http://www.userfocus.org or email us at conference@ upa-dc-metro.org \n \nRegistration fees: \n$140 UPA-DC Metro Members \n$165 Non-Members END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071016 DTEND;VALUE=DATE:20071019 SUMMARY:The Science & Art of Web and Application Design LOCATION:Utrecht, Netherlands DESCRIPTION:Course Objectives: \nAt the end of this course, participants wi ll be able to: \nDesign intuitive navigation structures \nOptimise interact ion through controls and feedback \nCreate screens and pages that: \n - con trol user focus \n - match user's expectations \n - 0ptimise efficiency and usability \n - understand the basics of accessibility and internationalisa tion \n \nCourse Location: \nCapgemini Academy \nPapendorpseweg 100 \n3500 GN Utrecht \nThe Netherlands \n \nClass schedule: 9.00 am - 4.30 pm each da y. Lunch and refreshments provided \n \nCourse fee: €1500 \n \nHFI's Certif ication Track: - Special rates are available for those on HFI's certificati on track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only €3955, a savings of 1 7% \n \nPlease register online by visiting \nhttp://www.humanfactors.com/tr aining/scheduleEurope.asp \nor, for more information, call Jennifer Pruess on + 44 20 7953 4010 \n \nHuman Factors Europe Ltd has a partnership with C apgemini Academy to offer HFI's courses through Capgemini Academy in Utrech t, Netherlands. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071016 DTEND;VALUE=DATE:20071017 SUMMARY:Eye-Tracking for Usability Testing [NYC-UPA] LOCATION:New York, New York, USA DESCRIPTION:About the presentation: \nSeeing what people do and hearing wha t they say is the heart of usability research. But what’s the brain doing? We used eye-tracking technology to watch hundreds of people’s eyes as they used the Web, doing a plethora of different tasks and using different websi tes. Seeing exactly what the user is looking at – and not looking at – is l ike getting to sneak into his brain for a little while. Kara Pernice Coyne will discuss how she conducted this research and present some of the findin gs from it. She is the co-author with Jakob Nielsen of the upcoming book, E yetracking Web Usability. \n \nAbout the speaker: \nCoyne heads the NN/g’s East Coast operations. She has more than 14 years of experience in evaluati ng usability in the areas of collaboration, document management, graphics a nd multimedia, database design, and handheld devices. \n \nMore recently, she has studied more consumer-oriented products such as digital cameras, c ell phones, and cappuccino makers. She has also been a user interaction des igner for products ranging from Web calendar applications, to dictation dev ices for radiologists, to server monitoring programs. \n \nRSVP: \nPlease p urchase a guaranteed ticket at the event registration site: http://nycupa20 071016.eventbrite.com \nNO EMAIL RSVPs ACCEPTED FOR THIS EVENT. \n \nRegist ration: \n6:00pm (refreshments served) Please arrive by 6 or 6:15 to all ow time to get through security. Photo ID required by security to enter bui lding. \n \nPresentation: \n6:30pm to 8:00pm (includes Q&A) \n \nNetwork ing: \n8:00pm to 8:30pm \n \nDinner at a nearby restaurant: \n8:30pm to wh enever (participants pay for their own dinner) \n \nLocation: \nPLEASE NOTE -- NEW LOCATION. \nJPMorgan Chase, 1 Chase Manhattan Plaza (Pine & Nassau Sts., downtown), 28th Floor, New York, NY 10005 \n \nCost: \nNYC-UPA membe rs: $10 \nNon-members: $20 \nNon-members with 1 year membership: $25 \nF ull-time students: $5 (please provide ID) END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071018 DTEND;VALUE=DATE:20071019 SUMMARY:PhillyCHI October Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Please join us as the October PhillyCHI Happy Hour this Thursda y. Swing by, have a drink, and see what fellow PhillyCHI members have been up to. \n \nDate: Thursday, October 18, 2007 \nTime: 6 - 8 pm \nLocation: S mith's Restaurant & Lounge \nAddress: 39 - 41 S. 19th Street, Philadelphia, PA 19103 \nDirections: http://tinyurl.com/23qc5y \nRSVP (not necessary, bu t nice): phillychi@gmail.com \n \nDuring 2007, PhillyCHI will host a happy hour every third Thursday of the month, giving folks interested in UX, HCI, etc. a chance to get together and socialize. So mark your calendars and co me out and join us! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071025 DTEND;VALUE=DATE:20071026 SUMMARY:Yes, Virginia, there is a perfect Web page LOCATION:Seattle, Washington, USA DESCRIPTION:Steve Krug, author of Don’t Make Me Think, will explain why he’ s become convinced that there is a short list of design conventions that ma ke some Web pages inherently better than others—things that very few sites get right, even though they’re not all that hard to do. \n \nBesides spell ing out his vision of the perfect Web page, Steve will also present his bra nd new Site Navigation Identification Chart: a handy tool that classifies t he different ways to do navigation and helps you choose the best one for yo ur site. \n \n \nWHEN \n6:00 pm networking and refreshments \n \n7:00 pm P resentation \n \nJob announcements to follow the presentation. \n \nWHERE \ nAdobe, 801 N. 34th St., Fremont area of Seattle, WA 98103 \nFor directions see http://pssigchi.acm.org/html/meetings/10_25_2007.html \n \nBio \nStev e Krug evaluates and improves interfaces for a wide variety of clients, pri marily in online services and the Web, including Apple, AOL, Netscape, Barn esandNoble.com, and Lexus.com. \n \nIn workshops based on his book, Don’t M ake Me Think, he helps people think like a usability expert and make low-co st/no-cost testing an everyday part of the design process. \n \nHis consult ing firm, Advanced Common Sense (“just me and a few well-placed mirrors”) i s based in Chestnut Hill, MA. \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071030 DTEND;VALUE=DATE:20071031 SUMMARY:NH UX October Meeting - Carolyn Snyder LOCATION:Merrimack, New Hampshire, USA DESCRIPTION:Abstract: \nIn usability testing, we strive to eliminate bias s o that the results will be accurate. But what is bias anyway? How does it a ffect our results? What can we do about it? And are we, as usability specia lists, truly objective? Usability consultant Carolyn Snyder will lead a sti mulating discussion about bias in usability testing - something we encounte r on a daily basis but may not consciously think about. There are many sour ces of bias in usability testing, from users to tasks to reporting. Every t esting methodology is biased, and so are we as facilitators. But bias is no t something to be shunned. Instead, we need to understand its sources and w eigh its effects. Sometimes, bias can even be harnessed to serve our purpos e. Come to this presentation and you'll never look at your testing methods the same way again! \n \nBio: \nCarolyn Snyder is an independent usability consultant in the greater Boston area. In the past 15 years she has conduc ted hundreds of usability tests on dozens of products and interfaces. Carol yn is the author of the book Paper Prototyping (she'll give away a copy at this presentation) and co-author of two books on web site usability. She ha s a BS in Computer Science and an MBA, both of which have biased her perspe ctive :-). More information concerning Carolyn's consultancy is available a t Snyder Consulting (http://www.snyderconsulting.net ). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071102 DTEND;VALUE=DATE:20071105 SUMMARY:FLOSS Usability Sprint Nov 2nd - 4th @ Google HQ LOCATION:Mountain View or REMOTE, California, USA DESCRIPTION:Essentially, we put user experience professionals together with FLOSS software projects (free/ libre/open source) who have limited or no a ccess to this kind of work. This event helps projects in need of usability work, evangelizes the user experience profession, and is open to all types of user experience professionals: from usability engineers, interaction des igners, information architects to visual designers. UX Masters and PhD cand idates are most welcome too. The event also welcomes open source developers with a passion for great usability and want to learn. These are important software projects, some with huge user bases already we are touching on: Mo zilla software, Chandler, WiserEarth.org, SocialText…. to name a few!! \n \nThe event will be hosted at Google and food and drink will be provided fo r the whole day. Mozilla is sponsoring happy hours so we can unwind after a hard day of UX. \n \n- Please register to apply! The event is FREE. many great things in store over the weekend!! \nTo Register to Apply: \nGo to http://www.flossusability.org and click on 'Call for Participants' \nOr \nGo directly to the form http://tinyurl.com/2qvd5k. \n- Remote participati on is OK too! Just indicate you wish to do so when you apply. \n \n- If yo u can only make it 2 days – Friday and Saturday or Saturday and Sunday- tha t is OK too but preference given to those who can make it for 3 days. \n \ n- There is a tremendous amount of leadership openings in our organization so come get involved early as we are growing rapidly in scope and funding!! \n \n- Even if you cannot make it, please help spread the word of this ev ent to your UX and open source colleagues!! These projects need all the sup port they can get! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071105 DTEND;VALUE=DATE:20071109 SUMMARY:UI12 - User Interface 12 Conference LOCATION:Boston, Massachusetts, USA DESCRIPTION:Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video ht tp://www.uiconf.com \n \nBOXES promo code cannot be combined with any other special offer or promotional code, and is only valid for 4 day registratio ns. \n \nFor the User Interface 12 Conference \n( http://www.uiconf.com ) , Jared M. Spool and his team of usability researchers have asked the most forward thinking minds in the world of usability to present on today's most pressing design topics. \n \nFor 4 full days, you'll learn in-depth tech niques from these top experts, and come away with the knowledge and confide nce necessary to tackle your biggest design challenges. \n \nNow in its tw elfth year, the UI12 Conference examines the most critical web design and u sability issues facing designers, information architects, and usability pro fessionals. Topics include: Agile Development, Task-based Information Archi tecture, Usability Testing, Visual Design, Building Innovative Designs, Com municating with Comics, Interaction Design, and Designing with CSS. \n \nO n Monday, November 5th, you'll have the chance to attend one of four full-d ay seminars from Larry Constantine, Gerry McGovern, Rolf Molich, or Luke Wr oblewski. \n \nOn Tuesday, November 6th, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from e ach of our conference speakers, as well as the UI12 Conference Keynote pres entation from Jared M. Spool. \n \nOn Wednesday, November 7th, you'll have the chance to attend one of four full-day seminars from Scott Berkun, Kevi n Cheng, Kim Goodwin, or Cameron Moll. \n \nWe'll cap off the week on Thur sday, November 8th, with our Showcase Seminar Day, where you can choose bet ween UIE's most popular seminars. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:Understanding User Centred Design (Bristol, UK) LOCATION:Bristol, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can’t imagine your life without them. \n \nThis one-day workshop is designed to give those attending a practical, hands-on overview of the User -Centred Design (UCD) process and the range of different methods that can b e used to enhance the usability and user experience of a websites and web a pplications. The workshop is suitable for senior management, project manage rs, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:World Usability Day, 1/2 Day Conference [NYC-UPA] LOCATION:New York, New York, USA DESCRIPTION:12:30 – 1:00 Registration, Opening Reception \n-- \n1:00 – 1:0 5 Introduction to WUD ‘07 \nMark Safire, President, NYC UPA \n-- \n1:05 – 1:50 Delivering Stellar Customer Experiences \nThree Principles for Succes s: Learn how organizations sustain a long-term competitive edge through use r experience best practices. \n \nBruce Temkin, VP - Principal Analyst, For rester Research \n-- \n1:50 – 2:50 Reinforcing Brands With Every Interac tion \nLeading interaction designers and producers discuss how key brand at tributes can be successfully delivered through every customer interaction – online and off. \n \nModerator: Tammy Sachs, CEO, Sachs Insights. Panelist s: \n· Anthony S. Manson, Managing Partner - eMarketing, Sudler & Hennesse y \n· Brandt Flomer, Creative Director - Experience Strategy, R/GA \n· Br uce Temkin, VP - Principal Analyst, Forrester Research \n· Stephen Gates, Interactive Creative Director, Starwood Hotels & Resorts Worldwide \n-- \n2 :50 – 3:15 Snack Break \nLight Refreshments & Snacks sponsored by Human Fac tors International \n-- \n3:15 – 3:50 Innovative Features: Triumphs & Trage dies \nExamples of recent online interface techniques: good and not so good . \n \nTammy Sachs, CEO, Sachs Insights \n-- \n3:50 – 4:50 The User Experie nce Process: How to Make It Work \nLeaders in User Experience across severa l industries discuss what has worked – and what has not – in establishing u ser-centered design processes. \n \nModerator: Mark Safire, President, NYC UPA. Panelists: \n· Jose Coronado, Director of Usability, ADP \n· Kathlee n Hoski, Manager - Usability Research, Best Buy \n· Todd Toler, Dir of Use r Experience, J Wiley \n· Tushar Tanna, Former VP - Consumer Product Mgmt, WebMD \n-- \n4:50 – 5:25 Persona Development: A Healthcare Case Study \nAp ril McGee, Proj Dir, Human Factors International \n-- \n5:25 – 5:30 Closing Comments & Raffle \n5:30 – 6:30 Cocktail Reception \n-- \nADVANCE REGISTRA TION REQUIRED: nycupa20071108.eventbrite.com \n-- \nLocation: \n1 Chase Man hattan Plaza, 60th floor, NYC END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:Pathfinder Sponsors World Usability Day - Chicago LOCATION:Chicago, Illinois, USA DESCRIPTION:Pathfinder will provide a real world example of user centered d esign being used in developing healthcare software. We will be presenting a case study featuring, IDM, A HAEMONETICS® Company and leader in medical s oftware and support. The presentation will outline some of the unique chal lenges encountered during the project, as well as, opportunities for improv ement that were identified while developing IDM’s next generation of produc t offerings. \n \nPathfinder will also be leading an interactive session, designed to address one of the biggest technology issues in healthcare tod ay. Entitled “Interacting with Software and People – At the Same Time”, th e session will examine ways for healthcare practitioners to communicate wit h people and technology, simultaneously conveying critical information elec tronically without sacrificing compassionate and attentive patient care. A ttendees will have an opportunity to brainstorm with us and uncover new app roaches to this difficult dilemma that has the potential to impact us all. \n \nPlease join us in support of World Usability Day. Registration is FREE! There is no better time or opportunity to learn more about usabilit y and to make a difference in the future of technology. \n \nNovember 8, 20 07 \n7:30 am - 5:30 pm \nIntercontinental Hotel \nChicago, IL \n \nClick h ere to register: http://www.chicagoupa.org/WUD2007/2007.html \n \nPathfind er designs and develops people-friendly, commercial grade software and web applications for enterprises and software vendors. Pathfinder’s approach i ntegrates user experience design with agile development to improve software quality and accelerate development. Pathfinder has development centers in Chicago, New York, India and the Philippines. For more information, call 31 2-372-1058, email info@pathf.com or visit http://www.pathf.com. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071114 DTEND;VALUE=DATE:20071115 SUMMARY:Building Robust Personas in 30 Days or Less LOCATION:Virtual DESCRIPTION:Sign up today at http://tinyurl.com/yruel4 and use the promo co de "BOXES" to receive $30 off. \n \nIn this presentation, Jared M. Spool wi ll walk through an easy-to-accomplish 30 day plan for developing your own p ersona-based scenarios. He'll tackle each of the four development stages: g athering the field research, analyzing the data, building the personas and their scenarios, and integrating the results into the development process. \n \nGathering the Field Research: Jared will show you how to decide how m any folks to visit, who they should be, and how to prepare for meeting them . He'll talk about the best ways to collect information and how to best inv olve other team members. \n \nAnalyzing the Data: Jared will demonstrate se veral techniques from the analysis toolkit, including pair-wise comparisons , KJ Analyses, and weighted charts. He'll show you quick and easy methods f or sorting, organizing, and identifying the trends and insights you discove red in your study. \n \nBuilding the Personas and Their Scenarios: Jared w ill show you how robust personas utilize the elements uncovered in the rese arch and analysis, making their creation easily flow from your pen (or keyb oard). Jared will walk through several effective techniques for readying yo ur insights about your users and their needs. \n \nIntegrating Personas int o the Development Process: The best teams have a ready-made plan as to how they'll infuse their newly created personas and scenarios directly into the existing development process. Jared will share techniques you can use imm ediately to introduce the personas, walk through the scenarios, and ensure they become fixture of your development process. \n \nAs with all of the UI E Virtual Seminars, you'll get a complete handout with plenty of examples a nd an opportunity to ask Jared those burning questions about how to do this well in your environment. \n \nSign up today at http://tinyurl.com/yruel4 and use the promo code "BOXES" to receive $30 off. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071128 DTEND;VALUE=DATE:20071130 SUMMARY:Gerry McGovern- Creating Customer-Centric Websites LOCATION:Ottawa, Ontario, Canada DESCRIPTION:If you are involved in managing, developing, or writing for web sites, you won't want to miss this opportunity to spend two engaging and ed ucational days with one of the world's leading experts on web content and u sability. \n \nGerry McGovern, is making a rare visit to Ottawa this fall t o give a Masterclass on creating customer-centric websites. Organizations w hose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether i t’s selling products or delivering services. \n \nThis two-day Masterclass will provide you with the knowledge and tools needed to create quality “kil ler Web content” and the arguments to support an approach that puts the cus tomer at the very centre of your Web strategy. \n \nYou should attend this workshop if you are: \n- Writing, editing or publishing Web content \n- Man aging Web projects \n- Promoting websites \n- Concerned about Web usabilit y \n \nThe Masterclass is being hosted by Neo Insight Inc., in collaboratio n with the Ottawa Centre for Research and Innovation (OCRI) and Canada Busi ness, Industry Canada. \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution l ists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshops and were so impressed t hat they have registered again for this Masterclass. Come join us! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071204 DTEND;VALUE=DATE:20071205 SUMMARY:Bristol (UK) Usability Group meet-up LOCATION:Bristol, United Kingdom DESCRIPTION:Why people come... \nNetworking and meeting people with similar interests; get a job; discuss different usability methods and approaches; gossip; keep abreast of what is going on in the field; see what projects ot hers work on and what practices they use; learn and share experiences... END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071205 DTEND;VALUE=DATE:20071206 SUMMARY:NH UX Poster Session/Holiday Social LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:When: \nWednesday, December 5th \n6:00 PM – 8ish \n \nWhere: \ nAK's Bar & Bistro (2nd floor) \n111 State Street \nPortsmouth, NH 03801 \n \nStreet Map: http://tinyurl.com/2edxky \nParking Map: http://tinyurl.com/ ytsuz8 (street parking is also available) \n \nPoster Session/Holiday Socia l: \nThis isn’t a typical conference poster session. You don’t need to get elaborate; just have fun and get creative! Bring your poster on an 11x17 pi ece of paper and we will mount it for display. You can print a screen shot of something you worked on, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again, we are not lo oking for elaborate polished posters, just something simple to demonstrate an idea. All posters will be on display throughout the night while everyone has the opportunity to meet and network with other local UX professionals. If interested, each poster author will be given the floor for a couple of minutes to explain their poster. If you prefer not to participate by bringi ng a poster, you’re definitely welcome to participate as an audience member and participate in the socializing and networking. \n \nThis will be an in timate gathering that offers everybody the chance to present fresh and crea tive work, ideas or concepts in an informal and fun setting. We invite ever yone to come out and share your expertise and get inspired by your colleagu es. \n \nEveryone who attends will gain entry into a raffle for a door priz e that you won’t want to miss! People who bring posters will be given three raffle tickets, so be sure to bring a poster to have triple the chance of winning. \n \nNote: This is the NH UX version of Pecha Kucha, originally cr eated by Klein Dytham Architecture in Tokyo. Learn more about Pecha Kucha. \n \nRSVP: \nYou must RSVP to attend, as we need a head count for the venu e. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confi rmation once your name has been added to the list of attendees. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080124 DTEND;VALUE=DATE:20080125 SUMMARY:Understanding User Centred Design (Bristol, UK) LOCATION:Bristol, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can't imagine your life without them. \n \nThis one-day workshop is designed to give those attending a practical, hands-on overview of the User -Centred Design (UCD) process and the range of different methods that can b e used to enhance the usability and user experience of a websites and web a pplications. The workshop is suitable for senior management, project manage rs, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080124 DTEND;VALUE=DATE:20080125 SUMMARY:NH UPA January Meeting, speaker Jared Spool LOCATION:Durham, New Hampshire, USA DESCRIPTION:For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool, an internationally renowned autho rity on usability, to discuss what makes a design seem intuitive. \n \nWhen : \nThursday, January 24th \nRefreshments & Networking: 6-7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \nWhere: \nUnivers ity of New Hampshire (UNH) \nKingsbury Hall, Room N101 \n33 College Road \n Durham, NH \n \nCampus Map: http://www.unh.edu/map/UNHCampusMapcrop.pdf \n \nDirections: http://www.unh.edu/transportation/visitor/directions.htm \n \ nParking Directions: Park in Lot B \n \nTopic: \n \nWhat Makes a Design See m Intuitive? \n \nEveryone wants an "intuitive" interface: the users, the d esigners, and the content publishers. But building them is hard. User Inter face Engineering's recent research has given insight into why it's hard and how to get past major obstacles. \n \nTo build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the use r already knows, so what they see is completely familiar to them and (2) ma ke the act of learning anything new completely imperceptible to the user. I t turns out, if the interface requires the user to realize they are learnin g something, the "intuitive" label disappears instantly. \n \nIn this talk, Jared will show: \n+ How users need both tool knowledge and domain knowled ge to complete their tasks \n+ How simple problems with designs can cause b ig problems for users \n+ What successful teams are doing to create experie nces that delight \n \nJared will show examples from Microsoft Word, MSN, G oogle Talk, Flickr, Avis, and many more. \n \nRSVP: \nSeats are limited. Y ou must RSVP to attend, so don’t delay in reserving your spot! Send RSVPs t o info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. \n \nNH UPA meetings are open to anyo ne who is interested in attending. Membership to the UPA is NOT required. \ n \nParking Map: http://unh.edu/transportation/visitor/map.pdf END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080219 DTEND;VALUE=DATE:20080220 SUMMARY:NH UPA February Meeting: 10-Minute Talks LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:The February 19th NH UPA meeting will be a highly engaging and informative night with 4 different 10-minute talks by 4 different speakers. The "10-minute talk" format is popular because of the pace of the meeting and the variety of topics discussed related to usability and user experienc e design. \n \nTopics: \nCognitive Biases and the Fundamental Attribution Error in User- \nCentered Design by Chauncey Wilson, Autodesk \n \nWords Set the Stage: Modeling Good Behavior for User-generated \nContent by Marg ot Bloomstein, PixelMEDIA \n \nPros and Cons of Presenting Multiple Option s of a Design to the \nProject Team by Shannon McHarg, H&R Block \n \nRem ote Usability Testing: Best Practices and Lessons Learned by \nRebecca Ric hkus, Autodesk \n \nWhere: \nPixelMEDIA \n222 International Drive \nSuite 175 \nPortsmouth, NH 03801 \n \nTime: \n6:00-7:00 PM - Networking (refre shments provided by PixelMEDIA) \n7:00-8:00 PM - 10-Minute Talks \n \nAbou t 10-Minute Talks: \nPresenter talks are strictly limited to 10 minutes an d 6 slides max. Following each presenter, there will be 5 minutes for Q&A. This makes preparation and presentation easy and keeps things moving for th e audience. \n \nFor usability and user experience practitioners, you will find plenty of tips and tricks you can use in your job. For those who are new to usability, the variety of topics will give you a good idea of what t he profession is all about. \n \nRSVP or questions: info@nhupa.org END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080226 DTEND;VALUE=DATE:20080227 SUMMARY:Wayfinding:real world signage systm & online desig LOCATION:New York, New York, USA DESCRIPTION:Presentation: \nThink it’s important to know how to get around a website? How about a hospital? Find out how Sylvia Harris, a leading I nformation Design Strategist, was able to create a new vision for visitor i nformation delivery at the New York area’s largest hospital. Sylvia will s hare her information design system and wayfinding masterplan to improve pat ient experience at Columbia Presbyterian Hospital. \n--------------- \nSpea ker: \nSylvia Harris is New York City's "Public Designer". She has devoted twenty-five years to the design and management of public-interest communica tions. \n \nA leading advisor to New York City's largest institutions, Sylv ia conducts assessments and formulates communication strategies for brandin g and public information campaigns. From 1990 through 2000 Sylvia was a des ign critic at the Yale University School of Art. She received her M.F.A. fr om Yale in 1980 and a B.F.A. from Virginia Commonwealth University in 1975. \n--------------- \nLocation: \nJPMorgan Chase, \n277 Park Avenue (betwee n 47th & 48th) \nRoom 1701 (17th floor) \n--------------- \nTime: \nArrive at 6 pm for building security, networking \nPresentation 6:30 - 8:00 inclu ding Q&A \nDinner with speaker 8:30 (participants pay for their own) \n---- ----------- \nNYC-UPA members: $10, Non-members: $20 \nNon-members with 1 y ear membership: $25 \nFull-time students: $5 (w valid ID) \n \n \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080326 DTEND;VALUE=DATE:20080329 SUMMARY:Web App Summit 2008 LOCATION:Coronado, California, USA DESCRIPTION:Use the promo code "BOXES" to receive $30 off each day and a li mited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. \n \nO ver the three days of Web App Summit 2008, you'll meet the innovators and w orld-class designers behind today's most successful web apps, and come away inspired to create amazing applications that will delight your users. \n \ nWe've carefully crafted this three-day event to give you what you need. \ n \nWe start with four full-day tutorials covering the most critical topics for your success. Between them, the world-renowned experts leading these s eminars have more than 100 years of experience designing applications for p ractically every industry, from financial services to entertainment. They'v e created an information-packed day designed to get every question you have answered and deliver you the essential insights for creating great applica tions. \n \nOn the second day, we've chosen each session to give you the es sentials for designing a successful web application. You'll come away with a full stock of tips and techniques you'll want to share with your entire t eam. \n \nOn the third day, we'll explore the best practices for implementi ng successful web applications. We've chosen the biggest experts in the wor ld of web development to give you a full spectrum of techniques and insight s. \n \nDays 2 and 3 feature a "peer-to-peer" luncheon, where you'll conne ct up with others who are tackling the same challenges you're facing and le arn from their experiences. \n \nSpeakers include: Luke Wroblewski, Kim Go odwin, Leisa Reichelt, Indi Young, Steve Mulder, Jeremy Keith, Bill Scott, Derek Featherstone, Keith Robinson, Sean Kane, and of course, Jared M. Spoo l. \n \nUse the promo code "BOXES" to receive $30 off each day and a limit ed-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. \n \nView the complete summit description, and register at http://www.webappsummit.c om END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080326 DTEND;VALUE=DATE:20080327 SUMMARY:NH UPA March Meeting: Sarah Bloomer LOCATION:Dover, New Hampshire, USA DESCRIPTION:Topic: Expanding User-Centered Design in the 21st Century or Wh y Design Thinking is the Next Big Thing. \n \nWhen: \nRefreshments & Networ king: 6-7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8 ish \n \nWhere: \nLiberty Mutual \n150 Liberty Way \nDover, NH 03820 \n \nP arking Directions: Park in the front lot. License and plate number needs to be presented at security desk. RSVP required (see below). \n \nAbstract: \ nWhat is design thinking? Why is it important? What does design thinking me an to the field of user centered design? \n \nThis talk is an overview of how design thinking is finding its place in companies worldwide, and how us er-centered design is being applied across many fields, from organizational design to product design. \n \nAbout Sarah Bloomer: \nSarah Bloomer has de signed user interfaces for 20 years. In 1991 she co-founded the interaction design company The Hiser Group. With Hiser, she helped establish the field of user-centered design in Australia. Upon returning to the USA in 2002, S arah was a senior interaction designer for The MathWorks before starting Sa rah Bloomer & Co, a consulting practice focusing on collaborative design fa cilitation. \n \nSarah has delivered papers, tutorials and workshops at use r interface design conferences in Australia and the USA. Her tutorial, Succ essful Strategies for Selling Usability into Organizations, became a CHI cl assic. Sarah also led the conceptualization and development of The Hiser El ement™ toolkit, a user-centered design methodology created to help companie s rapidly set up usability teams. \n \nSarah holds an MS from New York Uni versity in interactive software design, a BA from Smith College, and served as masters supervisor at The Royal Melbourne Institute of Technology. \n \ nRSVP: \nYou must RSVP to attend, as security is tight at Liberty Mutual. Please send RSVPs to info@nhupa.org. \n \n+ + + \n \nStay informed about NH UPA meetings and events by joining the NH UPA Yahoo! group at: http://g roups.yahoo.com/group/nh-upa/. \n \n+ + + END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080403 DTEND;VALUE=DATE:20080404 SUMMARY:Don't Make Me Think Usability Testing Workshop LOCATION:Boston, Massachusetts, USA DESCRIPTION:In this day-long session, Steve Krug (author of Don't Make Me T hink) will teach you how to do your own low-cost/no-cost testing that's sim ple enough to make it a routine part of your design process. \n \nThe day will include... \n \n- A complete explanation of how Steve recommends doin g testing (Hint: very simple, very fast, and very cheap) \n \n- Two live u sability tests on attendees' sites, so you can see the whole process in det ail \n \n- A chance to practice conducting a test on your own site \n \n- Advice on how to interpret your findings and decide what changes to make \n \n- Plenty of time to answer your questions about testing or any other a spect of usability \n \n \nWho should attend? \nThe short answer is “anyon e involved in publishing a Web site.” Graphic designers, programmers, write rs, editors, project managers, sole proprietors, and VPs can all benefit fr om this session. \n \nWhether you already do testing and want to know more , or have never done testing and want to start, or even if you don't ever i ntend to do your own testing but are responsible for hiring, managing, or p aying other people to do it, this session will prove valuable. \n \nNOTE: We'll also be in Chicago on May 16th. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080407 DTEND;VALUE=DATE:20080413 SUMMARY:Usability Week 2008 New York LOCATION:New York, New York, USA DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in San Fran cisco, London (UK), and Melbourne (Australia). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080417 DTEND;VALUE=DATE:20080418 SUMMARY:NH UPA April Meeting LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:When: \nThursday, April 17th \nRefreshments & Networking: 6-7:0 0 PM \nMeeting: 7:00 PM – 8ish \n \nWhere: \nFat Belly's Grill & Bar (http: //www.fatbellysgrillandbar.com) \n2 Bow Street \nPortsmouth, NH 03801 \n \n Street Map: http://tinyurl.com/448pk3 \nParking Map: http://tinyurl.com/yts uz8 (street parking is also available) \n \nRSVP: \nAn RSVP is not required , but it helps us to have an idea of the head count for the venue. Please s end RSVPs to info@nhupa.org. \n \nTopic: \n~ Article Discussion ~ \n \nFor this meeting, we'd ask that you read the selected articles ahead of time ( don't worry, they're short articles, not books), jot down at least one disc ussion point about each article, then come prepared to discuss. Your discus sion point can be a question, an example from your experience, or simply yo ur perspective. We only ask that you keep your points constructive and not overly critical of the article or the authors. We will have two moderators that will help facilitate the discussion. \n \nThank you for your votes on the articles to read. The three "winners" are: \n \n"Cultures of Prototypin g", Michael Schrage \nhttp://hci.stanford.edu/bds/10-Schrage.pdf \n \n"Gett ing the Right Design and the Design Right: Testing Many Is Better Than One" , Maryam Tohidi, William Buxton, Ronald Baecker, Abigail Sellen. \nhttp://w ww.billbuxton.com/rightDesign.pdf \n \n"Feature Richness and User Engagemen t", Jakob Nielsen \nhttp://www.useit.com/alertbox/features.html \n \n \nNH UPA meetings are always open to anyone who is interested in attending. Memb ership to the UPA is NOT required. \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080505 DTEND;VALUE=DATE:20080507 SUMMARY:Gerry McGovern - Creating Customer-Centric Website LOCATION:Ottawa, Canada DESCRIPTION:If you are involved in managing, developing, or writing for web sites, you won't want to miss this opportunity to spend two engaging and ed ucational days with one of the world's leading experts on web content and u sability. \n \nGerry McGovern, is making a repeat visit to Ottawa, after hi s sold-out presentation last November, to give an encore Masterclass on cre ating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones ge tting the most from their Web content, whether it's selling products or del ivering services. \n \nThis two-day Masterclass will provide you with the k nowledge and tools needed to create quality "killer Web content" and the ar guments to support an approach that puts the customer at the very centre of your Web strategy. \n \nYou should attend this workshop if you are: \n- W riting, editing or publishing Web content \n- Managing Web projects \n- P romoting websites \n- Concerned about Web usability \n \nThe Masterclass i s being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI). \n \nDon't let others miss out on thi s opportunity. Please forward this announcement to friends and colleagues ( distribution lists too) who have a stake in good Web design. \n \nWe have s everal people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come joi n us! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080507 DTEND;VALUE=DATE:20080508 SUMMARY:Gerry McGovern -Managing Customer-Centric Websites LOCATION:Ottawa, Canada DESCRIPTION:This Executive session is for senior managers and executives wh o have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: \n \n- Take your vision and manage your website to realize your strategic objectives \n- Make decis ions based on data rather than opinion \n- Establish a clear return on inve stment \n- Maintain a clear focus to get maximum impact from limited resou rces \n- Develop actionable metrics for effectively managing the web chann el \n \nThe key challenge you face today with your website is not about te chnology or content. It’s about service. How do you let your customers (cit izens, consumers and businesses) more quickly and more easily serve themsel ves? Because on the Web it’s all about self-service. \n \nThe Web is about the shift in power from the organization to the customer. Simply put, the W eb empowers customers and citizens more than it empowers organizations. The most successful websites are built around the needs of its users, rather t han the demands of organizations and managers. In the long-term, being cust omer-centric is not a like-to-do, it is a must-do. \n \nGerry McGovern is w orld-renowned speaker and expert on Web content and usability. He communica tes the essential strategies that every manager needs to know, in an engagi ng and humorous way that makes his message unforgettable. Do not miss this one-off opportunity \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080512 DTEND;VALUE=DATE:20080513 SUMMARY:Strategic Usability Engineering Workshop LOCATION:Ottawa, Canada DESCRIPTION:This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. \n \nIt provides effective organizationa l skills that can be put to immediate use by interaction designers, compute r scientists, web designers, software engineers, graphic designers, informa tion architects, usability engineers, industrial designers, and other profe ssionals involved in pursuing the goal of optimal user experiences for end users. \n \nThe workshop outlines how to make the business case for usabili ty engineering in general - and specific usability project plans in particu lar - by adapting general cost-justification techniques to estimate expecte d return on investment (ROI) for usability initiatives. This technique can be used to solicit funding. Cost-justification is discussed across a wide v ariety of contexts, including both commercial and internal traditional busi ness applications, public web sites, intranets, and web-based applications. \n \nDr. Deborah J. Mayhew (http://drdeb.vineyard.net) is an international ly recognized author, teacher, speaker and consultant on software user inte rface design and usability engineering. She has been owner and Principal Co nsultant of Deborah J. Mayhew & Associates, a consulting firm offering a wi de variety of services related to usability engineering, since 1986. \n \nF or more details about the program and leader, see http://www.capchi.org/wor kshop.html \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080515 DTEND;VALUE=DATE:20080517 SUMMARY:Web Directions User Experience LOCATION:Melbourne, Australia DESCRIPTION:Web Directions User Experience is a full day two track conferen ce, plus an optional extra day of workshops, focussing on concepts, technol ogies and techniques for building great user experiences on the web. \n \n \n* Andy Budd (Clearleft) - Interaction design and usability \n* Robert Hoe kman Jr (Miskeeto) - User experience evangelist \n* Lisa Herrod - User test ing \n* Emily Boyd (Remember the Milk) - Ajax techniques for great user exp eriences \n* Cameron Adams - Frontiers of Javascript (workshop) \n* Donna M aurer - Getting content right \n* Jackie Moyes (News Digital Media) - Turni ng research into products \n* Oliver Weidlich - Mobile web user experience \n* Steve Baty - Analysing research data \n* Mathew Patterson (Campaign Mon itor) - Designing for email \n \nWhatever your role - designer, developer, IA, product and project manager all the way to CIO and CTO - this will be a n exciting day of informative, stimulating content to send you home even be tter enabled to build the web. \n \nConference: $495 (early bird until Apri l 11) \nWorkshops: $450 END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080516 DTEND;VALUE=DATE:20080517 SUMMARY:Don't Make Me Think Usability Testing Workshop LOCATION:Chicago, Illinois, USA DESCRIPTION:In this day-long session, Steve Krug (author of Don't Make Me T hink) will teach you how to do your own low-cost/no-cost testing that's sim ple enough to make it a routine part of your design process. \n \nThe day will include... \n \n- A complete explanation of how Steve recommends doin g testing (Hint: very simple, very fast, and very cheap) \n \n- Two live u sability tests on attendees' sites, so you can see the whole process in det ail \n \n- A chance to practice conducting a test on your own site \n \n- Advice on how to interpret your findings and decide what changes to make \n \n- Plenty of time to answer your questions about testing or any other a spect of usability \n \n \nWho should attend? \nThe short answer is “anyon e involved in publishing a Web site.” Graphic designers, programmers, write rs, editors, project managers, sole proprietors, and VPs can all benefit fr om this session. \n \nWhether you already do testing and want to know more , or have never done testing and want to start, or even if you don't ever i ntend to do your own testing but are responsible for hiring, managing, or p aying other people to do it, this session will prove valuable. \n \nNOTE: We'll also be in Boston on April 3rd. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080519 DTEND;VALUE=DATE:20080525 SUMMARY:Usability Week 2008 London LOCATION:London, United Kingdom DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k, San Francisco, and Melbourne (Australia). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080521 DTEND;VALUE=DATE:20080522 SUMMARY:NH UPA May Meeting: Sneak Peak @ Morae 3 & UserVue LOCATION:Bedford, New Hampshire, USA DESCRIPTION:When you think of TechSmith Morae, you probably think of testin g things on a computer screen—like a software application or Web site. But what about testing the iPhone user's experience? Could Morae speed up and s implify a whole range of testing methods, from paper prototyping to in-dept h interviews to focus groups? Could it enable unmoderated testing? The Mora e development team is hard at work to support all these methods and approac hes! In this session, we'll pull back the curtain to give you a peek at wha t's coming...and demonstrate specific use scenarios. We hope you can join u s! \n \nShane Lovellette, the creator of Morae and UserVue, will be here fr om TechSmith to give us a demo and explain the benefits of using the new ve rsion of Morae and UserVue for conducting, recording, observing, analyzing, and presenting the results of in-person and remote user research tests. \n \nSummary: \nThe demo will cover how to: collect local and remote test ses sion data, observe test sessions in local and remote environments, and anal yze test sessions with the advanced analytical capabilities of the new v. 3 .0 of Morae Manager (not out yet!) and UserVue. We will learn about automat ed and aggregated usability metric analysis, graphing and reporting, as wel l as creating video highlight presentations. \n \nFor those of you who alre ady use Morae and UserVue, Shane will answer any questions you have about t he products and give us all a demo of the new version of Morae 3. \n \nAbo ut Shane Lovellette: \nShane Lovellette is the product manager for Morae an d UserVue. Shane came to TechSmith with over eight years of management and production experience in video and television. \n \nRSVP: \nPlease send RSV Ps to info@nhupa.org so we have an idea of the head count for the venue and refreshments. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080522 DTEND;VALUE=DATE:20080524 SUMMARY:WebVisions 2008 LOCATION:Portland, Oregon, USA DESCRIPTION:WebVisions explores the future of the Web with an all-star line up of visionary speakers that includes keynotes from Jeffrey Veen of Google and Lynne Johnson of FastCompany.com, as well as sessions by Rashmi Sinha (Slideshare.net), Matt Haughey (MetaFilter), Christina Wodtke (Boxes and Ar rows), Tjeerd Hoek (frog design), Bill DeRouchey (Ziba Design), Kimberly Bl essing (Paypal) and many others. \n \nHalf day workshops feature acclaimed designer Roger Black ("Type Class"), Aaron Gustafson ("Progressive Enhancem ent with Javascript and CSS"), Erica O'Grady ("The Art and Science of Conve rsation in Social Media"), Tyler Sticka ("The Control Freak's Guide to Web Design"), David McFarland ("Javascript for Designers") and more. \n \nConf erence Pass: $180 Early Bird* / $250 Standard \n*if purchased by March 31st \n \nWorkshops: $375 Early Bird* / $450 Standard \n*if purchased by March 31st \n \nGroup rates, association discounts and student discounts are also available; call Brad Smith at 503-230-2058 or email brad@webvisionsevent.c om for more information. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080522 DTEND;VALUE=DATE:20080523 SUMMARY:The Web and Beyond > Mobility LOCATION:Amsterdam, Netherlands DESCRIPTION:The Web is in a state of motion: no longer is it primarily bein g accessed through PCs, but more and more does it find its way into our pho nes, our cars, on the streets and in buildings. \n \nMobility traditionall y refers to characteristics in devices to handle information access, commun ication and business transactions while in a state of motion. What if we pl ace users at the center of attention? What does mobility mean to humans in a state of motion who interact with technological devices in their surround ings? The Web and Beyond 2008: Mobility, a conference organized by CHI Neth erlands, explores. \n \nThe Web and Beyond is a bi-annual conference, power ed by CHI Netherlands. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080612 DTEND;VALUE=DATE:20080613 SUMMARY:PhillyCHI - Web Accessibility - Kel Smith LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Date: Thursday, 6/12/2008 \nTime: 6 - 8PM \nLocation: Hunt Room , Hamilton Hall, University of the Arts \n320 South Broad St, Philadelphia, PA 19102 \nRSVP: phillychi@gmail.com \n \nAbout the Presentation \nA Calif ornia federal judge's recent decision not to dismiss a discrimination case against retailer Target Corp has possibly opened the door to future Interne t-related Americans with Disabilities Act claims. The ruling, believed to b e the first indicating that the ADA can apply to the Internet, brings to li ght issues surrounding web accessibility and Section 508 of the Rehabilitat ion Act. \n \nIn this presentation, Kel Smith will speak about the concept of barrier-free UX, describe the practical benefits of compliance, explore the legal and technical history of accessibility, and offer advice to thos e who want to design attractive websites that meet the needs of all users. \n \nAbout the Speaker \nKel Smith is a conceptual technologist specializi ng in the design and usability of digital experiences, with stints at such companies as GlaxoSmithKline and Yellowbook. His strong interest in web acc essibility has resulted in published articles, lectures and seminars; his p iece titled "The Missing Link" appeared in The Practical Lawyer and Experie nce Magazine, and he was recently interviewed by Bill Cullifer for the WOW Technology Minute series. \n \nIn February 2008, Kel launched Anikto LLC t o promote accessibility tactics across multiple disciplines and markets. He is currently the Director of Design and Development for Tandem Learning, a company specializing in highly-interactive, multimedia training experience s. \n \nAbout the Sponsor \nAvenue A | Razorfish is one of the largest inte ractive marketing and technology services agencies in the world. The compan y helps industry leaders such as Starwood Hotels, Kraft, Ford Motor Company and Carnival Cruise Lines use digital channels to acquire and service cust omers. \n \nVisit http://www.avenuea-razorfish.com for more information. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080616 DTEND;VALUE=DATE:20080622 SUMMARY:Usability Week 2008 San Francisco LOCATION:San Francisco, California, USA DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k City, London (UK), and Melbourne (Australia). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080715 DTEND;VALUE=DATE:20080717 SUMMARY:Higher Education Web Symposium LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:The first and only web design conference for IT Professionals w orking in Higher Education. Join us and meet world renowned experts in the fields of usability, user centered design, CSS, AJAX and many others. Desig ners, Developers, and Project Managers will all be able to benefit from the content presented over the course of two days. \n \nIn addition to the for mal presentations, you will have the opportunity to meet and interact with people building and designing web applications in all the same areas you do : Student Affairs, Faculty Issues, Administrative Procedures, and others. \ n \nTopics covered will include AJAX and Web 2.0 technologies, usability te sting, CSS, Web form design, content management systems, developing secure applications, SEO, usability, and presentation skills for IT professionals. \n \nThe conference is sponsored by the University of Pennsylvania and has a focus on Web practices in higher education, but the topics covered are n ot especially unique to higher ed. All practitioners will get a lot out of the material. \n \nSeats are limited, so sign up today. The first 200 peopl e to sign up will get a get to win a MacBook Air! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080717 DTEND;VALUE=DATE:20080718 SUMMARY:UIE Virtual Seminar -The Scent of a Web Page LOCATION:Virtual DESCRIPTION:You work hard providing top-notch content on your site. Will yo ur users find it? If they don't find it, all that effort is for nothing. Wh at can you do to guarantee that users find the content they've come looking for? \n \nIn this entertaining and informative seminar, UIE’s Founder, Jar ed M. Spool, will show how designers control whether users find their site’ s content or not. As users traverse through a web site, UIE’s latest resear ch shows they encounter five different types of navigation pages. The desig ners of today’s most successful sites, such as Lands’ End, the Bureau of La bor and Statistics, CNN, and the BBC, understand these different types of w eb pages and make design choices based on each page’s specific purpose. \n \nUse the promotional code "FIVEPAGES" to receive $30 off your registration price. \n \n[To learn more about how the Scent of Information works, we re commend you watch our previous UIE Virtual Seminar, The Scent of Informatio n: Getting Users to Their Content first. It will give you a little more dep th on some of the concepts this seminar builds upon.] \n \nIn this 90-minut e online seminar, you'll hear the most up-to-the-minute research on how use rs navigate sites. You will learn best practices for designing the five typ es of navigation pages. \n \nInstead of traveling to a training course, you and your colleagues can hear the latest insights on the most important des ign topics right from your office. Once you purchase the seminar, you can w atch the presentation right on your PC screen. \n \nJared M. Spool, User In terface Engineering \n \nLength: 90 Minutes \n \nDate: July 17th, 1pm ET / Noon CT / 11am MT / 10am PT \nPrice: Only $ 99.00 (includes handout), when you remember to use the promotional code "FIVEPAGES". END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080721 DTEND;VALUE=DATE:20080727 SUMMARY:Usability Week 2008 Melbourne LOCATION:Melbourne, Australia DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k City, San Francisco, and London (UK). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080723 DTEND;VALUE=DATE:20080724 SUMMARY:NH UPA July Meeting LOCATION:Bedford, New Hampshire, USA DESCRIPTION:Topic: 10 Marketing Myths Usability Experts Need to Know \n \nS peaker: Aileen Cahill, Customer Connections \n \nWhen: \nWednesday, July 23 rd \nRefreshments & Networking: 6-7:00 PM – Food & beverages will be provid ed. \nMeeting: 7:00 PM – 8ish \n \nWhere: \nChordiant Software, Inc. (Googl e map: http://tinyurl.com/43le9t) \n8 Commerce Drive \nBedford, NH 03110 \n \nSummary: \nAs user experience professionals, we work with marketing team s all the time. Successful collaboration isn't always easy, but it's key to creating a superior customer experience that meets the goals of both the b usiness and the customer. Aileen Cahill has helped re-engineer companies in to becoming more customer focused for over 20 years. She will share insight s from her time on the inside; marketing's modus operandi, key motivators, organizational metrics, and facilitate an exploration of frameworks and pro cesses where collaboration will deliver a truly remarkable customer experie nce; both online and offline. \n \nAileen Cahill co-authored the transfor mative marketing text used by leading MBA programs, Internet Marketing: Bui lding Advantage in a Networked Economy, which presents a customer-focused f ramework for integrating marketing both online and offline. She is a classi cally trained brand marketer from the Fortune 1,000 and Customer Relationsh ip Management pioneer who founded the Pepper + Rogers Group consulting divi sion. Aileen is currently an Adjunct Professor of Marketing at the Univers ity of Southern Maine and is the Managing Partner of the consulting firm Cu stomer Connections. Her MBA in marketing is from Cornell’s Johnson Graduat e School of Management and she graduated Magna Cum Laude with a degree in E xperimental Psychology from SUNY Binghamton. \n \nRSVP: \nPlease send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and r efreshments. \n \n***NH UPA meetings are always open to anyone who is inte rested in attending. Membership to the UPA is NOT required.*** \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080804 DTEND;VALUE=DATE:20080805 SUMMARY:UPA Puget Sound Chapter Formation Event LOCATION:Seattle, Washington, USA DESCRIPTION:UPA Puget Sound Chapter Formation Event w/guest speaker Arnie L und \n \nThe UPA Chapter of Puget Sound will be holding it’s official chapt er formation event on Monday, August 4th. To celebrate, we’ve invited Micr osoft’s Arnie Lund to speak on his experiences in transforming a developmen t culture towards user-centered practices. \n \nWHAT: UPA Puget Sound Chapt er Formation Event w/Microsoft’s Arnie Lund \n \nWHEN: Monday, August 4th, 2008 \n6-7pm – Chapter Formation Event (UPA Members Only) \n 7-9pm – Guest Speaker Arnie Lund \n \nWHERE: The Google offices in downtown Fremont (651 N 34th Street, Seattle WA 98103). \n \nREGISTRATION: http://upapugetsound. eventbrite.com/ \n \nMORE INFORMATION: \nArnie Lund is currently Director o f User Experience and UX Community Lead for Microsoft IT. He has spent more than 20 years working in the area of human factors, managing user research and design for a variety of emerging technologies. \n \nThe Usability Prof essionals Association (http://www.upassoc.org/) is in the process of formin g a local chapter in the greater Puget Sound area. \n \nThe UPA is a intern ational, non-profit association (501(c)(6)), supporting professionals from a broad family of disciplines which structure and design the user experienc e in product development. \n \nHope to see you there! \n \nYours, \nRobert Skrobe \nUPA Puget Sound \n----------------------------------- \nOn Yahoo: http://groups.yahoo.com/group/UPA_Seattle/ \nOn Facebook: http://www.facebo ok.com/group.php?gid=27781592999 \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080807 DTEND;VALUE=DATE:20080809 SUMMARY:IA & Collaborative design LOCATION:Sydney, Australia DESCRIPTION:Information architecture (IA) involves structuring, organising, navigating, labelling and indexing information on intranets and websites t o assist organisations in achieving their information needs. It is used to decide how a site should be structured, what kind of content it should host , and how to accommodate its future growth. IA is the foundation of good we bsite or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. \n \nHowever, man y organisation’s websites and intranets were established several years ago, and may have been designed in an ad-hoc way, since grown very large and di fficult to manage, and no longer accurately reflect the organisation’s curr ent goals, priorities, purpose, or functions. As a result, organisations ar e finding that IA issues aren’t only important in design, but also when rev amping, redesigning and upgrading their information systems, and are lookin g to IA to help them to locate the information they need, make better choic es and complete information tasks more rapidly and accurately. \n \nThis tw o-day interactive workshop will provide a thorough overview and understandi ng about how to effectively use information architecture to make your intra net or website as effective as possible. It will cover a wide range of info rmation architecture issues such as the following: \n \n- What information architecture is and how it can facilitate user experience \n- Analysing and sorting content \n- Carrying out user research: surveys, focus groups and card sorting \n- Classifying, sorting and labelling within your informati on system \n- Using wireframes and site maps: the ‘bread and butter’ tools of IA \n- Navigating, indexing and designing page layouts \n- Involving us ers via research, design games, prototypes and testing \n- Effectively car rying out your IA project: tips, tools, techniques and processes END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080814 DTEND;VALUE=DATE:20080815 SUMMARY:UIE Virtual Seminar: Galleries LOCATION:Virtual DESCRIPTION:In this seminar, we take a detailed look at your site's most cr itical page: the gallery. Galleries are the most used navigational element on any web site and many sites have hundreds of them. And yet, they are oft en the most difficult pages to design well. \n \nIn this presentation, Jare d will share some of UIE’s most important findings about gallery page desig n. You’ll learn: \n \n * How to utilize the Scent of Information to ensu re the user’s trigger words are present \n * How galleries help users ma ke confident choices \n * The key elements that search result pages borr ow from the average gallery (and what makes them different) \n * Strateg ies for ordering links for easy findability. (Hint: Alphabetical order isn’ t one of them!) \n * When images help and when they get in the way \n * How dynamic Ajax elements can help or hinder a user finding what to clic k on \n * How to take advantage of when users are scanning and when they are reading \n \nUse the Promotional code "GALLERY" and receive out lowest pricing of just $99. \n \nInstructor Biography \n \nJared M. Spool founded User Interface Engineering in 1988, and has built the company into a leadi ng research, training, and consulting firm specializing in usability and ex perience design. He has been working in the field of usability and design s ince 1978, before the term "usability" was ever associated with computers. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080902 DTEND;VALUE=DATE:20080903 SUMMARY:Usability expert review training LOCATION:London, United Kingdom DESCRIPTION:For people in design teams who need rapid methods for assessing usability, "How to carry out an expert review" is a 1-day usability traini ng course that will show you how to spot usability problems in prototypes a nd finished products. Unlike courses in usability testing, this course teac hes you how to find and fix usability problems without involving end users. \n \nAfter attending this course, you will be able to carry out a range of usability inspection methods, such as Nielsen's heuristic evaluation and a cognitive walkthrough. As well as a set of comprehensive notes, you will l eave the seminar with detailed usability checklists, workbooks and step-by- step instructions to help you carry out the most valuable techniques. \n \n WHAT YOU'LL LEARN \n \n-Appreciate the difference between a usability inspe ction and someone’s personal opinion. \n-Learn and practice some quick tech niques for carrying out usability reviews of prototypes and finished produc ts. \n-Find and fix usability bloopers before they become hard coded. \n-Ap ply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites. \n-Uncover the elements of your design that lead new users t o make errors, using the task-based "cognitive walkthrough" method. \n-Lear n to spot usability problems in prototypes and finished products. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080911 DTEND;VALUE=DATE:20080912 SUMMARY:High-Definition Design Research LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:WHEN: Thursday, September 11, 2008, 6:00 - 8:00 PM (social time from 6:00 - 6:30 PM) \nWHERE: Heilmeier Hall, University of Pennsylvania, 220 S 33rd St, Philadelphia, PA 19104 \nRSVP: phillychi@gmail.com \n---- \n \nAbout the Presentation \nLike the proverbial shoe-less cobbler's childre n, user researchers have historically lacked appropriate technology for stu dying how people use technology. But this has changed with the emergence of a variety of tools that can be applied to data gathering, analysis and sha ring. Now there is a need for awareness and guidance in the selection and u se of such research technologies. \n \nThis presentation will cover: \n- Th e basic characteristics of effective user research tools \n- Data on curren t usage of various technologies for data gathering, analysis and presentati on \n- Demonstrations and tips on the latest technology tools for conductin g user research, including high-speed digital video and pen computing \n- C oncept designs of future user research tools \n \nFor more background on th e topic: http://tinyurl.com/6ae3tg \n \nAbout the Speaker \nRob has over 15 years experience applying product/interface usability in the medical, indu strial, commercial and consumer fields. He is Director of Research at Bress lergroup, an award-winning product design and development firm. Bresslergro up's research practice delivers expertise and training in design research, human factors and usability. Previously he was Director of Human Factors at Electronic Ink, and held positions at Siemens Medical Solutions and the Ai r Force Research Laboratory. \n \nRob is author of DesigningforHumans.com, a blog focusing on events, methods and technology related to user research. He has represented design research as a juror for the ID Magazine Annual D esign Review and the International Design Excellence Awards. Rob holds a Ph D in Human Factors/Experimental Psychology and is a Certified Professional Ergonomist (CPE). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080917 DTEND;VALUE=DATE:20080918 SUMMARY:NH UPA September Meeting LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:Topic: The Total Customer Experience: The Road Ahead \n \nSpeak er: Bill Gribbons, Bentley \n \nWhen: \nRefreshments & Networking: 6-7:00 P M – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \nWhere : \nMad*Pow Media Solutions, LLC \n40 Pleasant Street \nPortsmouth, NH 038 01 \n \nParking Map: http://tinyurl.com/ytsuz8 (street parking and free par king behind Mad*Pow at Ocean Bank is also available) \n \nSummary: \nUsabil ity professionals are uniquely positioned to take advantage of the radical changes occurring in the marketplace for technology products and services. The competitive advantage in this sector is slowly shifting from one define d exclusively by engineering, to that of simplicity, usability and the tota l customer experience. What are the implications of such a shift for our pr ofession? \n \nTo compete and thrive in the constantly evolving high-tech s ector, professionals working in this sector must also evolve. Based on mark et and hiring data, Dr. Gribbon's presentation will highlight the challenge s and opportunities we face today and how we must prepare ourselves to take full advantage of these opportunities. He will highlight how the emergence of the experience economy has opened exciting opportunities in new sectors such as healthcare, financial services, e-business, gaming, and consumer e lectronics. \n \nProfessor Gribbons is Director of the Human Factors and In formation Design programs at Bentley, where he teaches courses in human fac tors and information design on the undergraduate and graduate levels. The I nformation Design Programs at Bentley are among the largest and most respec ted programs of this type in the country. Bill was also founder of the Desi gn and Usability Center. Over the past twenty-five years, he has consulted with hundreds of companies around the globe on issues related to product de sign, usability, and the user experience as business strategy. \n \nRSVP: \ nPlease send RSVPs to info@nhupa.org so we have an idea of the head count f or the venue and refreshments. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081013 DTEND;VALUE=DATE:20081017 SUMMARY:User Interface 13 (UI13) LOCATION:Cambridge, Massachusetts, USA DESCRIPTION:Use the promo code "BOXES" for a free Flip Ultra camcorder when you register for the full conference, and $120 off the four day conferenc e registration rate. Can't attend the entire conference? You'll get $30/d ay off for each day you register. \n \nAt User Interface 13, the longest ru nning conference dedicated to web design, information architecture, and usa bility, you’ll get 4 full days of in-depth techniques from the world’s lead ing web design and usability experts. \n \nWe've asked the most forward-th inking minds in the world of experience design to address your biggest chal lenges. Our expert speakers will present on today's most pressing topics, i ncluding interaction design, information architecture, agile development, i nnovation, usability testing, Ajax, product strategy, and visual design. \n \nOn Monday and Wednesday, you will attend full-day seminars with our expe rt speakers. On Tuesday, we have a day filled with 90-minute Featured Talks . We'll cap off the week on Thursday with our Showcase Seminar Day, where y ou can choose between UIE's most popular seminars. \n \nWe’ve recruited a f abulous group of speakers, ready to help you solve your biggest design prob lems. You'll hear from: \n \nJeff Patton, Kim Goodwin, Dana Chisnell, Jerem y Keith, Scott Burkun, Peter Merholz, Andrew Crow, Luke Wroblewski, Donna ( Maurer) Spencer, Bill Verplank, Christine Perfetti, and Jared Spool \n \nUs e the promo code "BOXES" for a free Flip Ultra Camcorder when you register for the full conference, and $120 off the four day conference registration rate. Can't attend the entire conference? You'll get $30/day off for each day you register. \n \nView the complete summit description, and register at http://www.uiconf.com \n \nUI13 is produced by User Interface Engineerin g. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081015 DTEND;VALUE=DATE:20081016 SUMMARY:NH UPA October Meeting: Motivating People to Sign LOCATION:Portsmouth, New Hampshire, USA DESCRIPTION:When: \nWednesday, October 15th \nRefreshments & Networking: 6- 7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \ nWhere: \nPixelMEDIA \n222 International Drive \nSuite 175 \nPortsmouth, NH 03801 \n \nSummary: \nThe usability of sign-up forms is a bugbear of any i nterface design professional. But what if the real hurdle wasn't usability, but motivation? Josh will show you techniques to motivate people to sign u p for your web application, from leveraging social influence to getting rid of the sign up form completely! \n \nJoshua Porter is the founder of Bokar do Design, an interface design and strategy shop focusing exclusively on so cial web applications. He recently wrote the book "Designing for the Social Web". When he is not designing web sites, Josh is speaking about it at con ferences or writing about it at bokardo.com. He lets off steam by rock clim bing and keeping up with his two-year old. \n \nRSVP: \nPlease send RSVPs t o info@nhupa.org so we have an idea of the head count for the venue and ref reshments. \n \n***NH UPA meetings are always open to anyone who is intere sted in attending. Membership to the UPA is NOT required.*** \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081016 DTEND;VALUE=DATE:20081017 SUMMARY:Understanding User-Centred Design (Bristol, UK) LOCATION:Bristol, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can’t imagine your life without them… \n \nThis one-day workshop is designed to provide an insightful, practical, hands-on overview of the User -Centred Design (UCD) process and the range of different methods and tools that can be used to enhance the user experience of websites, applications a nd products. The workshop is of interest to anyone who has infuence in prod uct design decisions, including project managers, senior management, develo pers, marketing professionals, business analysts and graphic designers. \n \nThe workshop focuses on four key areas: \n \n* The strategic benefits of UCD \n* Understanding your users \n* Design and prototyping \n* Testing and evaluation \n \nWHAT DO PEOPLE SAY ABOUT THE WORKSHOP? \n \n"Concise, info rmed and makes you want to stay for more. Always a good sign for a course. Highly recommended." \n \n"As course facilitators, Stuart and his co-facili tator Darius Kumana, were excellent: approachable, pragmatic, highly knowle dgeable, and passionate about their subject." \n \nREGISTRATION AND FURTHER INFORMATION \n \nThe workshop costs £295+VAT per person. To register or f ind out more, visit http://www.pureusability.co.uk/ucdworkshop END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081105 DTEND;VALUE=DATE:20081108 SUMMARY:2nd Seminar on Usability and Accessibility MEXICO LOCATION:Monterrey, Mexico DESCRIPTION:Usabilidad y Accesibilidad para la Web A. C. (UA Web) will be h osting the Second International Seminar on Usability and Accesibility for t he Web on November, 5, 6 and 7, 2008. There will be keynote conferences by Jesse James Garrett (Adaptive Path) and Jose Manuel Alonso (W3C), two of th e most renowned experts in the area. \n \nThis seminar will provide a forum for exchanging experiences in web usability and accessibility. It will all ow us to gain a common ground and set common objectives. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081107 DTEND;VALUE=DATE:20081108 SUMMARY:User Research Friday LOCATION:San Francisco, California, USA DESCRIPTION:A half-day conference with five distinguished members of the Ba y Area’s UX community discuss advanced topics in UX and user research. Talk s include: \n \n"How to Lie with Design Research" \nDan Saffer - Author, “D esigning for Interaction" \n \n"Research and Design: Ships in the Night?" \ nSteve Portigal - Portigal Consulting \n \n"How Mental Models Helped Teams Do What They Dreamed" \nIndi Young - Author, “Mental Models: Aligning User Strategy with Business” \n \n"The Autodesk Web Research Truth" \nMaya Pache co - Senior Product Manager, Autodesk \n \n"Ten Years of Wasted Research" \ nNate Bolt, El Presidente, Bolt | Peters \n \nAlso, you'll hear each speake r answer this question with a straight face: "Is research for scared, safe people?" \n \nStay afterwards for a drink-and-schmooze with a crowd of UX luminaries, professionals, and amateurs alike! Space is limited, so learn m ore and register at userresearchfriday.com today! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081112 DTEND;VALUE=DATE:20081115 SUMMARY:Nielsen Norman Group Conference LOCATION:Copenhagen, Denmark DESCRIPTION:The lectures are arranged by IntraTeam. Please contact us if yo u have any questions. IntraTeam is in Denmark known for its communities of practise focusing on intranet. Please visit our website www.IntraTeam.com \n \nLearn more about the Nielsen Norman Group Conference by following the link below END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081113 DTEND;VALUE=DATE:20081114 SUMMARY:Philadelphia World Usability Day - Transportation LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:WHEN: Thu, Nov 13, 2008, 6 - 8 PM \n \nWHERE: \nCenter for Auto mation Technology Rm 061, Drexel University \n3100 Market Street, Philadelp hia, PA 19104 \nCampus Map: http://www.drexel.edu/em/directions/map_uc.html \n \nRSVP: http://upadelawarevalley.org/events/event_detail.php?id=11 \n \ nSPEAKERS \n \nUSER-CENTERED RESEARCH AND DEVELOPMENT FOR THE NEXT GENERATI ON AIR TRAFFIC CONTROL SYSTEM, Kenneth Allendoerfer \n \nThe US air traffic control system (ATC), one of the nation's most complex information technol ogy and communication networks, is increasingly plagued by congestion and d elays. To address these problems, the FAA has embarked on a major redesign of the system, known as NextGen. With a new generation of controllers being hired and trained, there is an opportunity to modernize the user interface s, but which designs are the right ones? This talk will discuss several rec ent projects which use UCD methods to explore these issues. \n \nKenneth Al lendoerfer is an engineering research psychologist with the FAA, based at t he William J. Hughes Technical Center in Atlantic City, NJ. \n \nMAKING TRA NSIT USEFUL IN PHILLY, Scott Page \n \nTransit Oriented Development (TOD) i s a national movement focused on encouraging growth and development in a wa y that leverages the value of local transit. In Philadelphia, many rail sta tions are located in areas that are largely vacant and underutilized. This, combined with a strong car culture, leaves Philadelphia's rail infrastruct ure – one of the best in the country – largely overlooked. \n \nInterface S tudio was engaged by Neighborhoods Now to explore how to transform 2 underu sed rail stations into active and vibrant neighborhood amenities. This talk will cover the key challenges to making transit useful in Philadelphia and share the findings of the study. \n \nScott Page founded Interface Studio LLC, an urban design and planning firm in Philadelphia to test and develop innovative urban design ideas. \n \nSPONSORS \nRosetta Marketing \nPhena \n MissionStaff \nDrexel iSchool \nG2 Interactive END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081113 DTEND;VALUE=DATE:20081114 SUMMARY:World Usability Day 2008 LOCATION:Virtual DESCRIPTION:The 4th Annual World Usability Day is focused on Transportation and user-centered design. An initiative of the Usability Professionals' A ssociation will host events in 42 countries on November 13th and online to discuss issues pertaining to Usability and Transportation. Launching on Wor ld Usability Day is the Global Transport Challenge a way for anyone to meas ure, monitor and minimize their travel carbon footprint. \nFor more infor mation visit www.worldusabilityday.org. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090129 DTEND;VALUE=DATE:20090130 SUMMARY:Webinar: User Research Beyond Usability LOCATION:Virtual DESCRIPTION:Most User Experience practitioners know a couple of research me thods fairly well and use them repeatedly, but very few have a strong grasp of the entire landscape of research and analytic methods or when to use wh ich method. For example, despite publication of the method, few practitione rs employ the use of desirability studies, a method of assessing which attr ibutes a particular design possesses in the minds of the target audience. I n addition, there isn’t a common understanding of when it is appropriate to harness the power of quantitative methods and when a qualitative approach will yield more useful insights, nor how they complement each other. \n \nI n this hour-long Future Practice Webinar, User Experience Leader Christian Rohrer will provide a framework for understanding and explaining different user research methods, delve into details on a few of the lesser-known meth ods, such as desirability and true intent studies, and then discuss key ins ights to succeed in modern-day corporate environments. \n \nThe Benefits \n \nChristian Rohrer profiles examples of cutting edge user research from co mpanies such as Yahoo!, eBay and Microsoft, and puts them into a framework to understand where they fit in. He will explain: \n * How to classify u ser research methods in order to know when to use, them and how to explain this to stakeholders \n * Why qualitative methods have unique advantages \n * Desirability studies: how to assess designs and the attributes the y possess in the minds of your users \n * Corporate issues when faced wi th different forms of insight generation, like market research and web anal ytics \n * Strategies for moving user experience design closer to the de cision-making \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090217 DTEND;VALUE=DATE:20090218 SUMMARY:NYC UPA 2/17: Ux & Analytics by Marko Hurst LOCATION:New York, New York, USA DESCRIPTION:The New York City Usability Professionals' Association presents : \n \nDesigning Outcomes for Usability: The Future of User Experience & An alytics \n \na presentation by Marko Hurst, Director of User Experience at Colangelo \n \nPlease register at: http://nycupa20090217.eventbrite.com \n \nABOUT THE PRESENTATION \n \nEven as the pace of society, business, and th e Internet continue to increase, many budgets and time lines continue to de crease. To compound this issue, there is a serious disconnect between busin ess goals, user goals, and what visitors actually do on your site. UX pract itioners need a simple and efficient way to reconcile these diverse needs w hile taking action on their data. \n \nJoin us to learn about a new method for incorporating quantitative data such as web analytics and business inte lligence into your qualitative user experience deliverables: personas, wire frames, and more. The presentation will include discussions of online busin ess models, feedback loops for ensuring cross-discipline collaboration, and ongoing revisions. \n \nABOUT THE SPEAKER \n \nMarko Hurst has worked for Fortune 500 companies such as Proctor & Gamble, Unilever, Kraft, Ford Motor Company, and Motorola. Marko also develops artificial intelligence around decision-making. He maintains a blog on analytics at MarkoHurst.com and is the co-author of "Search Analytics For Your Site." With Lou Rosenfeld, Mark o is bridging the gap between user experience and web analytics by teaching UX professionals how to use quantitative data without a degree in mathemat ics. This new direction in industry practice helps companies see where they are leaving money on the table—and how to get it back. \n \nABOUT THE EVEN T \n \nJPMorgan Chase \n270 Park Ave, NYC 10017 \n(betw. 49–48th, WEST side of Park) \n \nDoors open at 6pm. Announcements at 6:30. Presentation, Q&A and optional dinner follow. \n \n$15 for non-members; $10 for members; $5 f or students. \n \nPlease visit event page for additional registration detai ls: http://nycupa20090217.eventbrite.com \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090220 DTEND;VALUE=DATE:20090221 SUMMARY:Joint PhillyCHI | IDSA Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Event Details \nLocation: Mad River Bar & Grille \n126 Chestnut Street \nPhiladelphia, PA 19106 US \nWebsite: http://www.maderiverphilly. com \nRSVP: Nice, but not necessary: phillychi@gmail.com \n \nMad River Bar & Grille is something different from the Old City lounge scene. There are no ropes or private rooms for bottle service here. Instead, you’ll find a w elcoming atmosphere with a good-looking crowd of young professionals who ar e either meeting friends or making new ones seven days a week. Mad River is Old City’s only place with drink specials every day and serves our upscale pub menu for lunch and dinner daily. \n \nNamed after a famous ski run in Vermont, Mad River opened on October 8, 2004, and has all the familiar trad emarks of this popular East Coast concept, from the copper-top bars to pair s of skis on the wall. \n \nAs always, we hope to see you there! \n \nAbout PhillyCHI - PhillyCHI is the Philadelphia region’s professional group for those interested in Human-Computer Interaction, User Experience, Usability and other related disciplines. We meet once a month to network and discuss current topics in HCI. Check us out at http://phillychi.acm.org/. \n \nAbou t IDSA Philly - Industrial Designers Society of America (IDSA) is the voice of the industrial design profession, advancing the quality and positive im pact of design. IDSA’s mission is threefold: \n \n * Lead the profession by expanding our horizons, connectivity and influence, and our service to members \n * Inspire design quality and responsibility through professio nal development and education \n * Elevate the business of design and im prove our industry’s value \n \nMore information at: http://www.idsa.org END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090226 DTEND;VALUE=DATE:20090227 SUMMARY:PhillyCHI & Delaware Valley UPA Joint Meeting LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:WHEN: Thursday, February 26, 2009, 6:00 - 8:00 PM \n* Meet & Gr eet from 6:00 - 6:30 PM * \n \nWHERE: John M. Huntsman Hall, Room 260 \nWha rton School of Business \n3730 Walnut Street \nPhiladelphia, PA 19104 \nMap : http://tinyurl.com/av96yb \nParking Info: http://www.facilities.upenn.edu /mapsBldgs/view_map.php3?id=419 \n \nOrganizations spend countless hours an d lots of money worrying over the usability of their sites. But this usuall y means simply seeing if users can navigate the site, operate widgets, and perform critical functions. Rarely do they ever test to see if users can re ad, understand, and use the site’s content. \n \nThis presentation by veter an readability tester Angela Colter, will examine the how’s and why’s of re adability testing. \n \nABOUT THE SPEAKER \n \nAngela Colter is a freelance usability and accessibility consultant in Philadelphia. \n \nShe has worke d on numerous readability projects for the National Library of Medicine, Na tional Institutes of Justice, and Pfizer. While a senior usability speciali st at UserWorks, she was the lead researcher for a Government Accountabilit y Office study on the readability of credit card disclosure materials. \n \ nAngela is a doctoral candidate at the University of Baltimore researching how to make search engines easier for users with low literacy skills. \n \n ABOUT OUR SPONSOR \n \nLiberty Personnel Services is a staffing firm formed with the guiding principles of professionalism, integrity and efficiency. We are committed to building long term relationships with our clients, job seekers, and our own employees. Our clients include Fortune 500 companies a nd small corporations ranging from start-ups to companies over 100 years ol d. Our proven system enables us to deliver a superior service for both the employer and job seeker. For more information: http://www.libertyjobs.com/. \n \nHOSTING ORGANIZATIONS \n \nLearn about PhillyCHI at http://phillychi. acm.org/. \n \nLearn about the UPA Delaware Valley at http://upadelawareval ley.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090303 DTEND;VALUE=DATE:20090306 SUMMARY:International Intranet Conference -IntraTeam Event LOCATION:Copenhagen, Denmark DESCRIPTION:We proudly present our biggest conference IntraTeam Event 2009 taking place on the 3rd, 4th, and 5th of March. As a participant in this co nference you will get inspired on how to create value with your intranet an d help your organisation get through the recession through knowledge sharin g, communication, collaboration and more efficient tools. \n \nThe 3-day-p rogramme includes a broad range of speakers giving each their different adv ice on how to manage the challenges of running an intranet. \n \nThe intern ational experts are: \n \nHoward McQueen, McQueen Consulting \nJames Rober tson, Step Two Designs \nJane McConnell, NetJMC \nMartin White, Intranet Focus \nSteve Crescenzo, Crescenzo Communications \nToby Ward, Prescient Digital Media \n \nThe conference is arranged and coordinated by IntraTeam . In Denmark IntraTeam is known for its communities of practise focusing on intranet. Please contact us at Info@IntraTeam.dk if you have any questions . \n \nVisit our website: http://www.intrateam.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090311 DTEND;VALUE=DATE:20090312 SUMMARY:Joint PhillyCHI | CreativeConnects Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:WHEN: Wednesday, March 11, 2009, 5:30-8:00PM \n \nWHERE: Alfa B ar, Walnut Room \n1709 Walnut Street, Philadelphia, PA \nParking & Mass Tra nsit: There are two parking garages located on 16th and Chancellor St. \nT he closest SEPTA stop is the Walnut-Locust station. \n \nInvitation: http:/ /www.thebossgroup.com/modules/creative_connects/ \n \nJoin us for CreativeC onnects, a free social event hosted by The BOSS Group for creative, marketi ng, communications, advertising and web professionals. Come network with co lleagues, meet new people, keep up with industry news and get leads on jobs and business opportunities. \n \nNo formal program, no RSVP required, lite bites and one drink for the first 35 attendees courtesy of The BOSS Group. \n \nABOUT The BOSS Group \n \nThe BOSS Group is, literally, where talent and opportunity meet. It’s where creative and marketing communications prof essionals come to find jobs and assignments, resources and industry connect ions, and where clients find the talent that will help them succeed. \n \nW e’re committed to meeting the employment needs of employers and individuals with equal success. Our unparalleled staffing expertise for the creative i ndustry and close partnerships with our talent and clients alike offer a tr ue competitive advantage. The BOSS Group is a certified Women’s Business En terprise. \n \nABOUT PhillyCHI \n \nPhillyCHI is the Philadelphia's chapter of the ACM SIG-CHI, a professional and academic group for those interested in user experience, information architecture, usability and other related disciplines. Find more information at: http://phillychi.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090326 DTEND;VALUE=DATE:20090327 SUMMARY:PhillyCHI March Meeting - Dorothy Danforth LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:WHEN: Thursday, March 26, 2009, 6:00-8:00 PM \n* Meet & Greet f rom 6:00 - 6:30 PM * \n \nWHERE: Tyler School of Art, Room B089 \nTemple Un iversity \n2001 N. 13th Street \nPhiladelphia, PA 19122 \n \nRSVP: Please l et us know you are coming at phillychi@gmail.com. \n \nABOUT THE PRESENTATI ON \n \nDorothy M. Danforth will discuss various low overhead, high-impact research methods available to Web Designers and UX professionals when creat ing new products, scenarios for when and how to use these methods, as well as general insights on how to get the most out of early stage R&D processes . Some illustrative examples and ideas from past product-concept research e fforts will be provided. Talking points to include: \n• considerations whe n developing a UX focused research plan for a new product or concept \n• h ow brand and corporate culture can impact and possibly drive interface deci sions \n• how the research process can identify organizational knowledge g aps (and vice versa) \n• integrating UX research within the creative (visu al design) and engineering processes \n \nThe presentation is open to anyon e with interest, but could be particularly helpful for… \n• Web & Graphic designers who find themselves in the “accidental” UX consultant role \n• P roduct managers who would like some ideas on how to better integrate UX res earch into their product development lifecycles \n• Early and mid-level ca reer UXD professionals \n \nABOUT THE SPEAKER \n \nDorothy M. Danforth is f ounder and principal consultant for Danforth Media. http://danforthmedia.co m \n \nABOUT OUR SPONSORS \n \nGraphic and Interactive Design Program at Ty ler School of Art \nhttp://www.temple.edu/tyler/gaid.html \n \nAquent http: //www.aquent.com \n \nPhillyCHI http://phillychi.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090327 DTEND;VALUE=DATE:20090328 SUMMARY:IA & Search in Action LOCATION:Sydney, Australia DESCRIPTION:By attending the event, you will hear how to: \n \n* Unify cont ent with taxonomies and metadata \n* Migrate and manage content across mult iple sites \n* Design content templates & website style designs \n* Conduct user research to improve IA \n* Make site administration & publishing easy but effective \n* See LIVE IA & search demonstrations \n* Benefit from les sons learnt and pitfalls to watch out for \n \nPlaces are limited to ensure a high level of interaction, so register your place today! For a copy of the full course brochure, email Louise Badcock at louise.badcock@keyforums. com.au or call us on +61 2 9436 4255 or visit www.keyforums.com.au. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090409 DTEND;VALUE=DATE:20090411 SUMMARY:Workshop - Usability and Design Pattern LOCATION:Lugano, Switzerland DESCRIPTION:This workshop gives you basic tools to value usability and to i dentify products' and services' problems. Moreover, we will talk about desi gn pattern, standard solutions that you may use to solve usability problems . \n \nUntil 22th March: \none day € 400 / Fr. 600 \ntwo days € 600 / Fr. 9 00 \nLater: \none day € 500 / Fr. 750 \ntwo days € 750 / Fr. 1100 END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090420 DTEND;VALUE=DATE:20090422 SUMMARY:Web Directions Roadshow: Melbourne LOCATION:Melbourne, Australia DESCRIPTION:Six full day workshops for web designers, developers and manage rs \n \nIndi Young - Mental Models \n \nIf you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day worksh op. \n \nLisa Herrod - Web usability: a holistic approach \n \nCreating a g reat user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in th e context of their role, who want to improve their skills and take a more p rofessional approach to it in their work. \n \nAndy Clarke - Visual Web Des ign Masterclass \nThis one day masterclass will inspire you to make the bes t design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typograph y and layout. \n \nChristian Heilmann - Pragmatic, accessible JavaScript in a web services world \n \nIn this workshop we’ll take a rather messed up o ld web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web s ervices like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. \n \nBrian Fling - Creating mobile 2.0 web apps \n \nMore m obile devices can access the Internet than there are desktop computers. Mor e people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mo bile application together. \n \nGrant Young - Engaging social media \n \nTh is workshop is ideal for anyone considering engagement in social media eith er at a strategy or tactical level. This is not a technical session and alt hough we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage partici pants. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090422 DTEND;VALUE=DATE:20090423 SUMMARY:Web Directions Roadshow: Canberra LOCATION:Canberra, Australia DESCRIPTION:Indi Young - Mental Models \n \nThere is no single methodology for creating the perfect web product. But you can increase your odds, and o ne of the best ways to do this is to really understand users' reasons for d oing things. Indi Young's Mental Models workshop will give you the tools to help you grasp, and design for, those reasons. If you are a product design er, user experience professional, or design researcher looking to create be tter web products for your organisation or clients, don't miss this full da y workshop. \n \nLisa Herrod - Web usability: a holistic approach \n \nCrea ting a great 'User Experience' is now expected not only of the Usability Sp ecialist, but also of the entire project team. More than ever, web practiti oners across all roles within a team are required to have knowledge of and even experience in conducting user research and usability testing. The curr ent economic climate adds to this pressure as businesses strive to get the best from their online investments. \n \nThis workshop is for people who ne ed to understand usability in the context of their role, who want to improv e their skills and take a more professional approach to it in their work. T his is a hands on practical workshop combined with discussions on a variety of methods and approaches to implementing usability in the real world. \n \nAndy Clarke - Visual Web Design Masterclass \nSometimes, in all the excit ement about AJAX, APIs, frameworks and other technical whizz-bangs, talk ab out visual design on the web gets lost. This one day masterclass by the the author of Transcending CSS, Andy Clarke, will inspire you to make the best design possible for the web, and show you how to discover new ideas and ne w ways of working with CSS and standards based markup. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090423 DTEND;VALUE=DATE:20090425 SUMMARY:Web Directions Roadshow: Sydney LOCATION:Sydney, Australia DESCRIPTION:Six full day workshops for web designers, developers and manage rs \n \nIndi Young - Mental Models \n \nIf you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day worksh op. \n \nLisa Herrod - Web usability: a holistic approach \n \nCreating a g reat user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in th e context of their role, who want to improve their skills and take a more p rofessional approach to it in their work. \n \nAndy Clarke - Visual Web Des ign Masterclass \nThis one day masterclass will inspire you to make the bes t design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typograph y and layout. \n \nChristian Heilmann - Pragmatic, accessible JavaScript in a web services world \n \nIn this workshop we’ll take a rather messed up o ld web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web s ervices like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. \n \nBrian Fling - Creating mobile 2.0 web apps \n \nMore m obile devices can access the Internet than there are desktop computers. Mor e people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mo bile application together. \n \nGrant Young - Engaging social media \n \nTh is workshop is ideal for anyone considering engagement in social media eith er at a strategy or tactical level. This is not a technical session and alt hough we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage partici pants. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090505 DTEND;VALUE=DATE:20090506 SUMMARY:Joint PhillyCHI | PANMA Happy Hour LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Location: Triumph Brewing Company \n117 Chestnut St Philadelph ia, PA 19106 \nPhone: (215) 625-0855 \nDirections: http://www.triumphbrewin g.com \n \nphillychi@gmail.com (nice, but not necessary) \n \n \nAbout PANM A \nThe Philadelphia Area New Media Association serves individuals and comp anies involved in digital development. By offering a professionally and soc ially friendly environment, PANMA enhances the interconnections in our comm unity, encourages locally trained and educated professionals to make their homes in the Philadelphia region, and increases employment and business opp ortunities for our industry. \n \nThe Philadelphia Area New Media Associati on supports the regional digital development community. \n \nWe are web des igners, graphic artists, database developers, programmers, information arch itects, marketers and other professionals. \n \n \nAbout PhillyCHI \nPhilly CHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdiscipl inary academic and professional group interested in Human-Computer Interact ion, User Experience, Usability, and other related disciplines. PhillyCHI h olds monthly meetings and socials to network and discuss current topics in HCI. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090520 DTEND;VALUE=DATE:20090522 SUMMARY:Etre Get Together 2009 LOCATION:London, United Kingdom DESCRIPTION:Fancy spending two days in the company of the leading lights in the field of user experience...er...and some folks from Etre too? Want to learn everything there is to know about site search analytics and usability testing from the blokes who wrote the books on it? Then get yourself down to our Etre Get Together 2009. \n \nHere's the lo-down... \n \nWHO? \nLou Rosenfeld and Steve Krug - that is, the fellas who (respectively) wrote Inf ormation Architecture for the World Wide Web - aka "the information archite ct's bible" - and Don't Make Me Think - aka "the usability engineer's bible ". \n \nWHAT? \nTwo day-long hands-on workshops on Site Search Analytics an d Discount Usability Testing. \n \nWHERE? \nThe Institute of Contemporary A rts (ICA), London, UK. \n \nWHEN? \nWednesday 20th to Thursday 21st May 200 9. \n \nWHY? \nTo learn how to dramatically improve the performance of your website by observing how people *really* use it \n \nHOW? \nhttp://events. etre.com/events/2009/etre-get-together/ \n \nRegister now...or miss out! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090525 DTEND;VALUE=DATE:20090526 SUMMARY:Recession-Proof Websites LOCATION:Ottawa, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul, captivating, humorous and insightful session. \n \nThis Masterclass wil l give you the techniques and arguments to prove that a self-service, top t asks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. \n \nIn Gerry's Masterclass, you will learn: \n \n-How to ide ntify the top tasks of your customers. \n-How to measure the performance o f these top tasks \n-How to create killer web content based on a unique ap proach developed over five years of research and testing. \n-The three gol den rules of ranking high in search engines. \n \n"Gerry has a gift for ma king the complex simple, the basics fresh, and the important compellingly s o. This he accomplished with irrefutable logic, a dollop of wit, and a doub le serving of passion. The man knows his stuff -- and will make a believer out of you." \nDavid Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company \n \nHosted by Neo Insight Inc. in collab oration with \n(OCRI) Ottawa Centre for Research and Innovation \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry M cGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your p lace early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090526 DTEND;VALUE=DATE:20090527 SUMMARY:Recession-Proof Websites LOCATION:Toronto, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul, captivating, humorous and insightful session. \n \nThis Masterclass wil l give you the techniques and arguments to prove that a self-service, top t asks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. \n \nIn Gerry's Masterclass, you will learn: \n \n-How to ide ntify the top tasks of your customers. \n-How to measure the performance o f these top tasks \n-How to create killer web content based on a unique ap proach developed over five years of research and testing. \n-The three gol den rules of ranking high in search engines. \n \n"Gerry has a gift for mak ing the complex simple, the basics fresh, and the important compellingly so . This he accomplished with irrefutable logic, a dollop of wit, and a doubl e serving of passion. The man knows his stuff -- and will make a believer o ut of you." \nDavid Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company \n \nHosted by Neo Insight Inc. in collab oration with \n(OCRI) Ottawa Centre for Research and Innovation \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry M cGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your pl ace early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090526 DTEND;VALUE=DATE:20090527 SUMMARY:Recession-Proof Websites by Gerry McGovern LOCATION:Toronto, Edmonton, Vancouver, Canada DESCRIPTION:If your customers cannot complete their top tasks on your websi te quickly and easily, they will give up. That will result in them: \n \nGo ing to a competitor, or \nPicking up the phone to call you, or \nWalking in to the office to talk to you \nNo matter what option they choose, everybody has lost time and money. But if the website works … Well, it is a far more cost-effective channel than phone or face-to-face. If you manage your webs ite well, you can become a hero to the bean-counter! And it’s good to be fr iends with the bean-counter during a recession. \n \nHosted by Neo Insight Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and Innovat ion \n \nOttawa - Monday May 25 \nToronto - Tuesday May 26 \nVancouver - Th ursday May 28 \nEdmonton - Friday May 29 \n \nSeating is limited so reserve your seat early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090528 DTEND;VALUE=DATE:20090529 SUMMARY:Recession-Proof Websites LOCATION:Vancouver, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul, captivating, humorous and insightful session. \n \nThis Masterclass wil l give you the techniques and arguments to prove that a self-service, top t asks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. \n \nIn Gerry's Masterclass, you will learn: \n \n-How to ide ntify the top tasks of your customers. \n-How to measure the performance o f these top tasks \n-How to create killer web content based on a unique ap proach developed over five years of research and testing. \n-The three gol den rules of ranking high in search engines. \n \n"Gerry has a gift for mak ing the complex simple, the basics fresh, and the important compellingly so . This he accomplished with irrefutable logic, a dollop of wit, and a doubl e serving of passion. The man knows his stuff -- and will make a believer o ut of you." \nDavid Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company \n \nHosted by Neo Insight Inc. in collab oration with \n(OCRI) Ottawa Centre for Research and Innovation \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry M cGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your pl ace early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090529 DTEND;VALUE=DATE:20090530 SUMMARY:Recession-Proof Websites LOCATION:Edmonton, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul, captivating, humorous and insightful session. \n \nThis Masterclass wil l give you the techniques and arguments to prove that a self-service, top t asks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. \n \nIn Gerry's Masterclass, you will learn: \n \n-How to ide ntify the top tasks of your customers. \n-How to measure the performance o f these top tasks \n-How to create killer web content based on a unique ap proach developed over five years of research and testing. \n-The three gol den rules of ranking high in search engines. \n \n"Gerry has a gift for ma king the complex simple, the basics fresh, and the important compellingly s o. This he accomplished with irrefutable logic, a dollop of wit, and a doub le serving of passion. The man knows his stuff -- and will make a believer out of you." \nDavid Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company \n \nHosted by Neo Insight Inc. in collab oration with \n(OCRI) Ottawa Centre for Research and Innovation \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry M cGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your p lace early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090530 DTEND;VALUE=DATE:20090531 SUMMARY:Big (D)esign Conference LOCATION:Dallas, Texas, USA DESCRIPTION:The Big Design Conference is an intense day of learning within the scope of Strategy, Social Media, User Experience, and Code Development. Experts from across the country will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090611 DTEND;VALUE=DATE:20090613 SUMMARY:UX conference in Europe! From Business to Buttons LOCATION:Malmö, Sweden DESCRIPTION:This June in Malmö, southern Sweden, the conference “From Busin ess to Buttons” is on for the third year in a row. Some of the biggest inte rnational names in business strategy, interaction design and usability will be there holding keynotes, lectures and workshops. Don't miss Garr Reynold s, master of presentation zen from Japan. Scott Berkun author of best selli ng book “Making things happen” and former manager at Microsoft. We also pro udly present Catriona Campbell, one of the most recognizable faces in the U K digital industry and many many more. \n \nFor every interaction designer , business strategist and usability expert, From Business to Buttons is the meeting place in Europe. Especially these days, we believe it is more impo rtant than ever to sharpen your skills and keep that competitive edge And o f course, you do not want to miss the opportunity to meet people from all o ver Europe, and the chance to tie new business contacts. \n \nSo, don't mi ss out! Join us in Malmö, Sweden, June 11-12 , by signing up at http://busi nesstobuttons.com/register \nEarly Bird Price (until April 30): 900 EUR END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090709 DTEND;VALUE=DATE:20090710 SUMMARY:Search, Scent, and the Pursuit of User Happiness LOCATION:Virtual DESCRIPTION:Teams often turn to a sophisticated built-in Search capability to \nhelp their users find what they seek. However, our research has \nshow n that technological magic isn't going to make the users \nsuccessful. Inst ead, it's a simple understanding of what the users \nare seeking and how th ey look at it. \n \n> Search, Scent, and the Pursuit of User Happiness \n \ nWith Jared M. Spool \nThursday, July 9, 2009 \n1:30pm ET / 12:30pm CT / 11 :30am MT / 10:30am PT \n90 minutes \nTo register, or learn more details: \ nhttp://cli.gs/6QYXQD \n \nRegister with the promotion code CONFABB, get ou r lowest price of $99 and lifetime access to the recording at no extra cost . END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090715 DTEND;VALUE=DATE:20090716 SUMMARY:PhillyCHI | UsabilityNJ Meeting - Jared Spool LOCATION:Philadelphia, Pennsylvania, USA DESCRIPTION:Jared Spool: What Makes a Design Seem Intuitive? \n \nTime: 6:0 0PM - 8:00PM (Social time from 6:00-6:30PM) \nLocation: Bossone Center Audi torium, Drexel University \n31st & Market Streets Philadelphia, PA 19104 \n \nDriving directions, public transportation, and parking: http://www.drexe l.edu/em/directions/directions_uc.html \n \nRSVP: phillychi@gmail.com \n \ n \nAbout the Presentation \n \nEveryone wants an "intuitive" interface: th e users, the designers, and the content publishers. But building them is ha rd. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. \n \nTo build an "intuitive " interface, a designer has to do two things: (1) Take complete advantage o f what the user already knows, so what they see is completely familiar to t hem and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize th ey are learning something, the "intuitive" label disappears instantly. \n \ nIn this talk, Jared will show: \n \n- How users need both tool knowledge a nd domain knowledge to complete their tasks \n- How simple problems with de signs can cause big problems for users \n- What successful teams are doing to create experiences that delight \n \nJared will show examples from Micro soft Word, MSN, Google Talk, Flickr, Avis, and many more. \n \n \nAbout the Presenter \n \nIf you've ever seen Jared speak about usability, you know t hat he's probably the most effective, knowledgeable communicator on the sub ject today. What you probably don't know is that he has guided the research agenda and built User Interface Engineering into the largest research orga nization of its kind in the world. He's been working in the field of usabil ity and design since 1978, before the term "usability" was ever associated with computers. 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