BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Ensemble Independent//vPim 0.695//EN CALSCALE:Gregorian X-WR-CALNAME:Boxes and Arrows Events Calendar tagged "usability" BEGIN:VEVENT DTSTART;VALUE=DATE:20060816 DTEND;VALUE=DATE:20060817 SUMMARY:DC Informal Cocktail Hour LOCATION:Washington\, District of Columbia\, USA DESCRIPTION:If you find yourself in the Washington\, DC area Wednesday even ing\, August 15\, I want to invite you to an informal cocktail hour. A bunc h of us will be gathering just to talk about usability\, information archit ecture\,interaction design\, user experience\, and whatever else is on our minds. I'd love to see you there! \n \nWhere: Heritage India \n 1337 Connecticut Ave.\, NW\, \n Washington\, DC 20009 \n http://t inyurl.com/pk8jr \n \nWhen: 6:00 pm - 7:00 pm \n \nNo RSVP necessary -- We 'll see you there. \n \n--Jared Spool END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060816 DTEND;VALUE=DATE:20060817 SUMMARY:DC Informal Cocktail Hour LOCATION:Washington\, District of Columbia\, USA DESCRIPTION:If you find yourself in the Washington\, DC area Wednesday even ing\, August 15\, I want to invite you to an informal cocktail hour. A bunc h of us will be gathering just to talk about usability\, information archit ecture\,interaction design\, user experience\, and whatever else is on our minds. I'd love to see you there! \n \nWhere: Heritage India \n 1337 Connecticut Ave.\, NW\, \n Washington\, DC 20009 \n http://t inyurl.com/pk8jr \n \nWhen: 6:00 pm - 7:00 pm \n \nNo RSVP necessary -- We 'll see you there. \n \n--Jared Spool END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060920 DTEND;VALUE=DATE:20060921 SUMMARY:Designing for Interaction Workshop LOCATION:San Francisco\, California\, USA DESCRIPTION:Based on Dan Saffer's book "Designing for Interaction: Creating Smart Applications and Clever Devices\," this workshop on interaction desi gn will feature activities and discussions that take participants from the discipline's prehistoric roots to its future. \n \nThis workshop is for new designers and anyone interested in interaction design\, as well as more ex perienced designers who want a deeper view of and new methods for practicin g interaction design. \n \nAfter this workshop\, you will be able to: \n \n *Understand "interaction design" and "interactions" \n*Know the history of interaction design \n*Use the four approaches to interaction design to crea te products and services \n*Work with the "laws" and principles of interact ion design \n*Know what to look for and how to record it when doing design research \n*Interpret design research \n*Better document interaction design s \n*Employ interaction design techniques to designing services \n*Consider designing for multitasking\, adaptation\, and hackability \n*Prepare for t he future of interaction design \n \nParticipants will walk away with a fir m grasp of the underlying principles of interaction design\, and the tools needed to put those into practice. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20060928 DTEND;VALUE=DATE:20060930 SUMMARY:SHIFT Lisbon LOCATION:Lisbon\, Portugal DESCRIPTION:SHiFT will be all about emerging technologies\, whether they’ re the latest internet trend or the latest social or psychological developm ent. SHiFT will evolve around five major areas\, and the idea is to have co ntributions about them from all sections of society: \n \nPeople and Techno logy \nKnowledge Management \nCivic Participation \nRights\, Liberties and Privacy for the Digital Age \nNew forms of Economics END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061003 DTEND;VALUE=DATE:20061012 SUMMARY:Invitational Career Event LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:When Comcast was founded in 1963\, cable television was primari ly a means to bring broadcast signals to customers that\, due to distance o r geography\, were unable to receive them clearly with antennas. Today\, o ver 21 million customers can receive hundreds of channels\, internet access and more from Comcast. And the technology continues to progress at a some times dizzying pace. Comcast\, however\, is a leader in our industry. Our goal here in Comcast Interactive Media is to continue to enhance Comcast†™s award winning portal and develop and grow Comcast’s online content and interactive businesses. \n \nOn October 12th\, we will host an "Invitation Only" Open House at our headquarters in Philadelphia\, Pennsylvania for th e information Architecture\, Interactive Graphic Design\, Web Development\, Software Engineering\, Video\, Editorial /Production\, Product Management and Creative departments. If you’d like to be part of the excitement plea se send your resume to Cim_Invitational1@Comcast.com today! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061010 DTEND;VALUE=DATE:20061025 SUMMARY:Celebrate Michigan World Usability Day November 14 LOCATION:East Lansing\, Michigan\, USA DESCRIPTION:DATE: Tuesday\, November 14\, 2006 \nTIME: 9:00 a.m. - 5:30 p.m . \nLOCATION: Kellogg Hotel & Conference Center\, East Lansing\, Michigan \ n \nRSVP: This event is free\, but seating is limited. Registration and det ailed program information is available at www.usability.msu.edu/conf2006.as p. \n \nPROGRAM \n \nWorkshop 1-A: \nUsability as a Tool for Capacity Buil ding: Conducting Community-Based User-Research \nSpeaker: Jeff Grabill\, Co -Director\, MSU WIDE Research Center and Associate Professor of Writing\, R hetoric\, and American Cultures \n \nWorkshop 1-B: \nLive Web Site Usabilit y and Marketing Message Assessment \nSpeaker: Dave Mitropoulos-Rundus\, Com puware Corporation \n \nSession 2: \nNew Communication Technology for Deaf and Hard of Hearing People \nSpeaker: Christopher Hunter\, Michigan Departm ent of Labor and Economic Growth \n \nSession 3: \n"Ford! Where's My Car?" -- The Story of Usability and Vehicle Order Management \nSpeakers: Chad Ess elink and IT Creative Design and Usability Team\, Ford Motor Company \n \nS ession 4: \nPodcasting About Usability: Behind the Sounds of "Design Critiq ue: Products for People" \nSpeaker: Timothy Keirnan\, Design Critique: Prod ucts for People \n \nSession 5: \nDriver Distraction: What is the Problem a nd How can it be Solved? \nSpeaker: Paul A. Green\, University of Michigan Transportation Research Institute \n \nSession 6: \nThe Expertise and Compl exity of Citizen Knowledge Work\; or\, A Tale of How Information Technologi es Move from Being Good Collaborators to Poor Collaborations \nSpeaker: Jef f Grabill \n \nSTUDENT POSTER SESSION \n \nTOURS\, MSU USABILITY & ACCESSIB ILITY CENTER \n \nEVENT SPONSORS: \nUPA Michigan Chapter\, TechSmith\, Mich igan Ohio Computer-Human Interaction\, Society for Technical Communication Southeastern Michigan Chapter\, and the Michigan State University: College of Communications Arts and Sciences\, MATRIX\, Resource Center for Persons with Disabilities\, Writing in Digital Environments Research Center\, Natio nal Center for the Study of University Engagement\, and University Outreach and Engagement. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061014 DTEND;VALUE=DATE:20061019 SUMMARY:NordiCHI 2006 in Oslo LOCATION:Oslo\, Norway DESCRIPTION:NordiCHI is the main Nordic forum for human-computer interactio n research. NordiCHI is the meeting place for researchers from academia and industry\, designers\, practitioners\, educators and others from a broad r ange of traditions and communities. \n \n \nNordiCHI is a biannual conferen ce which has earlier been held in Stockholm (2000)\, Ã…rhus (2002) and Tamp ere (2004). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061016 DTEND;VALUE=DATE:20061021 SUMMARY:Human Factors and Ergonomics Annual Meeting - SF LOCATION:San Francisco\, California\, USA DESCRIPTION:Plan to attend the HFES 50th Annual Meeting! In addition to hun dreds of technical presentations on state-of-the-art human factors/ergonomi cs research and application\, the 50th Annual Meeting will feature special events to launch the Society's 50th anniversary year. Join us at the Hilto n San Francisco Hotel on October 16-20\, 2006. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061022 DTEND;VALUE=DATE:20061029 SUMMARY:User Experience 2006\, Seattle LOCATION:Seattle\, Washington\, USA DESCRIPTION:3 plenary sessions (keynotes): \n \n* The Future of Design (Don Norman\, Nielsen Norman Group) \n \n* Designing the Windows Vista User Ex perience (Tjeerd Hoek\, Microsoft) \n \n* Mobile Usability (Christian Lind holm\, Yahoo!) \n \n29 full-day tutorials: \n \n* Fundamental Guidelines f or Web Usability \n \n* Fundamental Guidelines for Application Usability \n \n* Introduction to User Testing \n \n* Interaction Design 1 and 2 \n \n* Eyetracking Web Usability \n \n* Information Architecture \n \n* Content Us ability 1 and 2 \n \n* Rapid Iterative Design \n \n* The Persona Lifecycle: Creating and Communicating User Personas \n \n* Getting from User Data to Design \nFundamentals of Internet Marketing \n \n* Web Metrics: Assessing Website Performance \n \n* Advanced User Testing \n \n* How to Communicate Test Results \n \n* Communicating Design: User Experience Documentation \n \n* Designing Complex Applications and Websites \n \n* Managing User Experi ence Strategy: Lessons from eBay and Beyond \n \n* Intranet Usability 1 & 2 \n \n* Email Newsletter Usability \n \n* Lightweight Content Management: B logs and Wikis \n \n* Content Management for Websites and Intranets \n \n* Designing B2B Websites \n \n* Managing a User Experience Team \n \n* Design ing Multi-User Services: Lessons from Social Psychology \n \n* Instant Visu al Communication \n \n* Making Search Work \n \nSpeakers: \n \nScott McClo ud \nJenn Anderson\, 3Across \nTamara Adlin\, Adlin\, Inc. \nDan Brown\, Computech\, Inc. \nNancy Dickenson & Christian Rohrer\, eBay \nJohn Morke s & Lynn Pausic\, Expero Inc. \nMartin White\, Intranet Focus \nTjeerd Ho ek & John Pruitt\, Microsoft \nKara Pernice Coyne\, Hoa Loranger\, Jakob N ielsen\, Chris Nodder\, Donald A. Norman\, Amy Schade\, & Bruce “Togâ€? Tognazzini\, Nielsen Norman Group \nJill Strawbridge\, Symantec \nJim Ste rne\, Target Marketing \nJanice Rohn\, World Savings Bank \nJohn Boyd & C hristian Lindholm\, Yahoo! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061025 DTEND;VALUE=DATE:20061026 SUMMARY:Designing for Interaction Workshop LOCATION:New York City\, New York\, USA DESCRIPTION:Dan Saffer\, Adaptive Path's senior interaction designer and au thor of "Designing for Interaction: Creating Smart Applications & Clever De vices"\, will cover the four approaches to interaction design\; the element s\, principles\, and attributes of good interaction design\; design researc h techniques\; documentation\; designing for multitasking\, adaptation\, an d hacking\; and service design. \n \nDesigning for Interaction is for new d esigners and anyone interested in interaction design\, as well as more expe rienced designers who want a deeper view of and new methods for practicing interaction design. \n \nParticipants will walk away with not only a firm g rasp of the underlying principles of interaction design\, but also the tool s needed to put those into practice. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061101 DTEND;VALUE=DATE:20061105 SUMMARY:WonderGround LOCATION:Lisbon\, Portugal DESCRIPTION:Designing interdisciplinary discourse\, conspiring for Design L eadership \n \nWonderground - the 2006 Design Research Society Internationa l Conference in Lisbon\, Portugal at IADE Instituto de Artes Visuais\, Desi gn e Marketing. The conference is co-chaired by Eduardo Corte-Real\, Ken Fr iedman\, and Terence Love with Chris Rust as chair of the research exhibiti on and Charles Burnette as chair of the scientific committee. \n \nThe 2006 conference will invite 2 kinds of papers -- full papers at 5\,000-6\,000 w ords\, working papers at 2\,000 words plus references\, as well as contribu tions to the research exhibition. Design Research News will publish the ful l call next month. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061102 DTEND;VALUE=DATE:20061103 SUMMARY:Joint PHICHI and AIGA Meeting LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:What: Joint PHICHI and AIGA November Meeting: the Visual vs. th e Usable - A Panel Discussion \n \nPhiCHI (The Philadelphia Region's Chapte r of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic A rts) will be holding their next joint meeting\; a round table discussion wi th audience participation and panelists from user experience and design tea m members from Electronic Ink\, Inc. and The Vanguard Group\, Inc.. \n \n The panelists will discuss questions that were previously submitted from th e AIGA and PHICHI members (For example\, how do you feel when you are hande d a wireframe to design/how do you feel when your wireframe is not adhered to?). We will endeavor to address as many questions as time permits at the event. Remember\, we envision The Visible vs. the Usable to be a series of events. The discussion will continue. \n \nWhen: \nThursday\, November 2nd \nRefreshments & Networking: 6-6:30pm – Food and beverages will be provid ed. \nPanel Discussion: 6:30pm – 8ish \n \nWhere: \nHeilmeier Hall Univer sity of Pennsylvania \nThe Towne Building \n220 S. 33rd Street Philadelphia \, PA 19104 \n \nCampus Map: http://www.facilities.upenn.edu/mapsBldgs/vi ew_map.php3?id=158 \nBuliding Info: http://www.facilities.upenn.edu/mapsBld gs/view_map.php3?id=343 \nParking Map: http://www.facilities.upenn.edu/maps Bldgs/view_map.php3?id=419 \n \nSponsor: \nThis event could not have been p ossible without the support of our proud sponsor\, Electronic Ink (www.elec tronicink.com)! \n \n-------------------------- \nWould you like to be noti fied of all upcoming PHICHI events? Please join our yahoo group: http://gr oups.yahoo.com/group/phillychi/join \n \nPHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT requir ed. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061105 DTEND;VALUE=DATE:20061112 SUMMARY:User Experience 2006\, London LOCATION:London\, United Kingdom DESCRIPTION:3 plenary sessions (keynotes): \n \n* The Future of Design (Don Norman\, Nielsen Norman Group) \n \n* Designing the Windows Vista User Ex perience (Tjeerd Hoek\, Microsoft) \n \n* Mobile Usability (Christian Lind holm\, Yahoo!) \n \n29 full-day tutorials: \n \n* Fundamental Guidelines f or Web Usability \n \n* Fundamental Guidelines for Application Usability \n \n* Introduction to User Testing \n \n* Interaction Design 1 and 2 \n \n* Eyetracking Web Usability \n \n* Information Architecture \n \n* Content Us ability 1 and 2 \n \n* Rapid Iterative Design \n \n* The Persona Lifecycle: Creating and Communicating User Personas \n \n* Getting from User Data to Design \nFundamentals of Internet Marketing \n \n* Web Metrics: Assessing Website Performance \n \n* Advanced User Testing \n \n* How to Communicate Test Results \n \n* Communicating Design: User Experience Documentation \n \n* Designing Complex Applications and Websites \n \n* Managing User Experi ence Strategy: Lessons from eBay and Beyond \n \n* Intranet Usability 1 & 2 \n \n* Email Newsletter Usability \n \n* Lightweight Content Management: B logs and Wikis \n \n* Content Management for Websites and Intranets \n \n* Designing B2B Websites \n \n* Managing a User Experience Team \n \n* Design ing Multi-User Services: Lessons from Social Psychology \n \n* Instant Visu al Communication \n \n* Making Search Work \n \nSpeakers: \n \nScott McClo ud \nJenn Anderson\, 3Across \nTamara Adlin\, Adlin\, Inc. \nDan Brown\, Computech\, Inc. \nNancy Dickenson & Christian Rohrer\, eBay \nJohn Morke s & Lynn Pausic\, Expero Inc. \nMartin White\, Intranet Focus \nTjeerd Ho ek & John Pruitt\, Microsoft \nKara Pernice Coyne\, Hoa Loranger\, Jakob N ielsen\, Chris Nodder\, Donald A. Norman\, Amy Schade\, & Bruce “Togâ€? Tognazzini\, Nielsen Norman Group \nJill Strawbridge\, Symantec \nJim Ste rne\, Target Marketing \nJanice Rohn\, World Savings Bank \nJohn Boyd & C hristian Lindholm\, Yahoo! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061106 DTEND;VALUE=DATE:20061107 SUMMARY:An Event Apart Austin LOCATION:Austin\, Texas\, USA DESCRIPTION:Monday\, November 6th\, 2006 \nAlamo Drafthouse Downtown \n409 Colorado St. \nAustin\, TX 78701 \n \nTOPICS \n \n* How CSS really works. \ n* How to sell design to tough clients. \n* How to redesign websites to inc rease content and brand effectiveness. \n* Better design and usability thro ugh better writing. \n* And more. \n \nSPEAKERS \n \nJeffrey Zeldman is the founder and executive creative director of Happy Cog\, whose clients inclu de AIGA\, Advertising Age\, and Amnesty International USA. He publishes A L ist Apart for people who make websites\, and has written many articles and two books\, notably Designing With Web Standards\, 2nd Edition. In 1998\, h e co-founded The Web Standards Project\, a grassroots coalition that persua ded Netscape and Microsoft to support the same technologies in their browse rs. \n \nEric Meyer is the best-selling CSS author and best-recognized CSS authority in the world. His seven books have been translated into six lang uages\; his clients include America On-Line\, Apple Computer\, Sandia Natio nal Laboratory\, Wells Fargo Bank\, and Macromedia\, who described Eric as "a critical partner in our efforts to transform Macromedia Dreamweaver MX 2 004 into a revolutionary tool for CSS-based design." \n \nMolly E. Holzschl ag is a well-known web standards advocate\, instructor\, and author. She is Group Lead for The Web Standards Project and an invited expert to the HTML and GEO working groups at the World Wide Web Consortium (W3C). Among her t hirty-plus books is the The Zen of CSS Design\, co-authored with Dave Shea. The book artfully showcases interesting and instructive csszengarden.com d esigns. \n \nHappy Cog creative director Jason Santa Maria has been recogni zed for designing stylistic and imaginative web interfaces that maintain a balance of usability and effective content presentation. His work has won d ozens of awards\, including seven Addys in 2004. He is also well known for his award-winning personal site\, jasonsantamaria.com\, where he frequently discusses design and its benefits. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061107 DTEND;VALUE=DATE:20061108 SUMMARY:SF Bay Area: UE Benchmarking Training LOCATION:Mountain View\, California\, USA DESCRIPTION:User Experience Benchmarking is an effective\, efficient way to quantitatively compare the usability of different products\, be they diffe rent versions of the same UI or from competitors. Usable Products Company ( http://usableproducts.com) has produced benchmarks on web sites\, desktop s oftware\, and mobile telephones. This one-day training is based on three ye ars of hands-on experience designing\, conducting\, analyzing\, and reporti ng findings from benchmark usability studies. This course will include vide o clips demonstrating moderating style\, unique visualizations for usabilit y data\, and tips and tricks for how to plan\, execute\, and report usabili ty findings from user experience benchmarks. \n \nThis one-day training wil l be held in the San Francisco Bay Area on 7 November 2006. Save $100 by us ing promo code "BOXES". \n \nThis training is limited to 40 delegates who understand the value of qualitative usability testing and who may have alre ady conducted their own sessions. \n \nTopics: \n * Benefits of Benchmark ing \n * Operations Overview \n * Tools Discussion \n * Recruiting St rategies \n * Task Design for Benchmarking \n * Quantitative Interviewi ng Techniques \n * Logging Strategies \n * Analyzing Data \n * Data V isualization \n * Video Production \n * Results Presentation \n * Con tinuing Benchmarks \n \nInstructor: \nScott Weiss\, CEO of Usable Products Company\, will teach this course in its entirety. Mr. Weiss is a 17-year ve teran of usability research and design\, spanning desktop software\, the we b\, and mobile platforms. His book\, Handheld Usability\, is the leading au thority on mobile design. \n \nVenue: \nThis training will be held at the C omputer History Museum in Mountain View\, California. Established in 1996\, the Computer History Museum is a public benefit organization dedicated to the preservation and celebration of computing history. \n \nSign up soon\, as prices increase each week. Use the following discount code to save an a dditional $100: BOXES END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061113 DTEND;VALUE=DATE:20061114 SUMMARY:Eyetracking Web Usability LOCATION:Copenhagen\, Denmark DESCRIPTION:Jakob Nielsen and Kara Pernice Coyne from Nielsen Norman Group come to Denmark to present their newest research findings. \n \n255 users used a variety of websites to perform real tasks while their gaze direction was recorded by an eyetracker. The resulting 1.2 million fixations indicat e where people look on Web pages. \n \nThe findings have implications for h ow to design: \n \n* homepage layout \n \n* page design \n \n* search \n \n * content and writing \n \n* pictures/images END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day 2006 LOCATION:Virtual DESCRIPTION:This is an Earth-Day-style event\, focused on easy-to-use techn ology\, which last year involved 115 events in 35 countries. \n \nWorld Usa bility Day promotes the value of usability engineering\, user-centered desi gn\, and every user's responsibility to ask for things that work better. \n \nThe Usability Professionals' Association is doing that by encouraging\, organizing\, and sponsoring 36 hours of activities at the local level aroun d the globe\, all occurring on November 14\, 2006. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day - RTP LOCATION:RTP\, North Carolina\, USA DESCRIPTION:Announcing the 2006 World Usability Day celebration in the Tria ngle! Join UX professionals from around the Triangle area for an Interactio nary (a live design competition)\, keynote speech\, food\, drink\, and fun! \n \nWhen: November 14th\, 2006 from 6PM to 9PM \nWhere: GlaxoSmithKline's Ruvane Auditorium \n \nKeynote \nGraeme Boddy\, VP of Information Services Business Applications of Blue Cross Blue Shield of North Carolina \n \nInt eractionary Design Competition \nWe held a student competition last year an d it was a huge success! This year we're expanding the competition to inclu de two professional teams competing against each other and two student team s. Plus\, each team will have only 10 minutes (Last year it was 20!) to des ign and present their solution to the problem. \n \nProfessional Competitio n: IBM vs. TBA \nStudent Competition: UNC vs. NC State \n \nSponsored by Tr iangle UPA (http://triupa.org) END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061114 DTEND;VALUE=DATE:20061115 SUMMARY:World Usability Day Seattle LOCATION:Seattle\, Washington\, USA DESCRIPTION:Blue Flavor\, Deaton Interactive Design\, and Puget Sound SIGCH I are proud to present World Usability Day Seattle. \n \nJoin us for this o pen house event. There will be plenty of drinks and socializing to celebrat e World Usability Day. \n \n \nActivities \n \nActivities for the evening i nclude social hour\, a round table discussion\, PS-SIGCHI membership signup drive\, and tours of Blue Flavor's new usability lab. Steve Krug has also given us 4 signed copies of his book Don't Make Me Think! for us to give ou t at the event. The festivities begin at 6:00 PM on Tuesday\, November 14 th at Blue Flavor in Fremont near the Troll. \n \n \nOther Activities \n \n And don't forget to join the "World's largest online card-sort" event on Wo rld Usability Day\, sponsored by the Society for Technical Communication. S ign-up at http://www.stc.org/wud/ \n \nAlso be sure to post your best and w orst usability experiences to the Making Life Easy blog\, and vote for othe rs as inductees to our inaugural Usability Hall of Fame and Hall of Shame ( to be announced 14 November 06). For more information visit http://www.mak inglifeeasy.org/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061212 DTEND;VALUE=DATE:20061213 SUMMARY:NYC UX Holiday Party LOCATION:New York\, New York\, USA DESCRIPTION:The UX community in NYC will be getting together for a Holiday social event. \n \nWhere: \nEight Mile Creek \n(downstairs) \n240 Mulberr y Street \n(between prince and spring) \nhttp://www.eightmilecreek.com/ \n \nTime: \n6p - 9p END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20061215 DTEND;VALUE=DATE:20061216 SUMMARY:PhillyCHI Holiday Social LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:This will be a great opportunity to combine celebrating the hol iday season while getting to know your fellow PhillyCHI members better. We also hope you'll take this opportunity to become better acquainted with the new officers and volunteers for ’07! \n \nWhen: Friday\, December\, 15th \n6:30 – 9:30 PM \n \nWhere: Noche - www.noche215.com \n1901 Chestnut St reet \nPhiladelphia\, PA 19103 \n(conveniently located within 4 blocks of S uburban Station) \nParking options: http://tinyurl.com/y9twna \n \nRSVP: No t required\, but appreciated. \nPlease send RSVPs to phillychi@gmail.com \n \n**Try to arrive on time to take advantage of our one hour open bar.** \n \n~~~~~~~~~~~~~ \n \nSponsors: \nThis event would not be possible without the support of our proud sponsors\, GSI Commerce and Usable Interface... \n \nGSI Commerce (http://www.gsicommerce.com) is a leading provider of outso urced e-commerce solutions for over 50 partners in the United States. GSI's integrated e-commerce platform offers services in three areas: technology\ , logistics and customer care\, and marketing services. \n \nGSI is headqua rtered in King of Prussia with two fulfillment centers in Kentucky\, and cu stomer care centers in Florida and Wisconsin\, and a presence in the intern ational market as well with GSI Commerce Europe\, Inc. \n \nUsable Interfac e (http://www.usableinterface.com) is an independent consulting company spe cializing in product usability and user interface design. Usable Interface provides consulting services in the areas of: user research\, usability tes ting\, interaction design\, and information architecture. \n \n~~~~~~~~~~~~ ~ \n \nHope to see you all there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070121 DTEND;VALUE=DATE:20070124 SUMMARY:UIE Web App Summit LOCATION:Monterey\, California\, USA DESCRIPTION:Web-based applications are quickly becoming critical components of the strategy of many organizations. However\, the knowledge and skills to make a great application is still only available as scattered lore. Unti l now. \n \nJared Spool and UIE's researchers have reached out to those ind ividuals who've spent the last few years pushing the envelope in web apps a nd put together the first comprehensive event to bring their knowledge and expertise to you. You'll meet the pioneers and world-class designers behind today's most successful web apps and come away inspired to create amazing applications that will delight your users. \n \nWe've carefully crafted thi s three-day event to give you what you need. You'll start your journey with our full-day tutorials\, designed to dive right into the in-depth expertis e behind creating successful applications. Then you'll explore our "Foundat ions" Day\, with the essentials for great designs. And you'll wrap up in ou r "New Perspectives" Day\, looking at where the world of web apps is going. \n \nIf you sign up using promotion code BOXES\, you will receive $30 off each single day registration\; if you sign up for all 3 days\, you will als o receive a free limited-edition Web App Summit iPod shuffle. (Note: This p romotion cannot be combined with any other promotions we may offer.) \n \nV iew the complete summit description\, and register at http://www.webappsumm it.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070215 DTEND;VALUE=DATE:20070216 SUMMARY:phillyCHI Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Time: 6 - 8 pm \nLocation: Bar Noche - 1901 Chestnut Street\, P hiladelphia (http://www.noche215.com) \nRSVP: Appreciated but not necessary at phillyCHI@gmail.com. \n* Please pass this along to anyone you think wil l be interested! Thanks.* \n \nJoin us Thursday\, February 15th for drinks and networking in Center City Philadelphia. Our sponsor this month is Missi onStaff\, a full-service IT staffing firm based in Center City Philadelphia . MissionStaff places professionals in the fields of Web and Application De velopment\, Database Administration\, Business Analysis / Project Managemen t and User Experience Design / Information Architecture. They provide contr act staffing services as well as direct placement to a client concentration that spans from Princeton\, NJ to Wilmington\, DE. You can find out more a bout MissionStaff at their website at www.MissionStaff.com. \n \nDuring 200 7\, phillyCHI will host a happy hour every third Thursday of the month\, gi ving folks interested in HCI a chance to get together to socialize. So mark your calendars and please join us! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070315 DTEND;VALUE=DATE:20070316 SUMMARY:PhillyCHI Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Date: Thursday\, March 15\, 2007 \nTime: 6 - 8 pm \nLocation: T he Black Sheep - 247 South 17th Street\, Philadelphia \nRSVP: Not necessary \, but nice: phillychi@gmail.com \n \nJoin us on March 15th in Center City for an open bar happy hour sponsored by our good friends at TEKsystems. Thi s is an excellent way to meet up with fellow HCI professionals and learn ab out job opportunities in the region. \n \nAbout our sponsor: TEKsystems is a premiere technology execution company committed to building IT careers wi th contracted technical professionals by: \n \n * Providing growth oppor tunities within quality companies \n * Matching technical and industry e xperience with challenging job assignments \n \nTEKsystems services clients in Philadelphia and its surrounding areas as well as Northern Delaware and South Jersey up through Princeton. With over 150 local clients\, they staf f positions in Applications\, Infrastructure and Telecommunications\, inclu ding information architects\, usability professionals\, Web developers\, gr aphic designers\, and many more. They also offer full compensation and bene fits. \n \nLearn more about TEKsystems at teksystems.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070326 DTEND;VALUE=DATE:20070328 SUMMARY:An Event Apart Boston 2007 LOCATION:Boston\, Massachusetts\, USA DESCRIPTION:An Event Apart Boston \nMarch 26th–27th\, 2007 \nMarriott Cop ley Place \nRegistration: $795 early bird (until Feb. 26\, 2007) / $895 reg ular / $995 at the door \n \nJoin Eric Meyer\, Jeffrey Zeldman and special guests\, to gain a deeper understanding of web standards and emerging best practices. Be inspired by fresh ideas and new directions. Join the greatest minds and hottest talents in web design today. \n \nFeaturing Steve Krug ( "Don't Make Me Think!")\, Dan Cederholm ("Web Standards Solutions\," "Bulle tproof Web Design")\, Andrew Kirkpatrick ("“Web Accessibility: Web Standa rds and Regulatory Compliance")\, Cameron Moll ("Mobile Web Design")\, Moll y Holzschlag ("Zen of CSS Design\," present leader of The Web Standards Pro ject)\, Ethan Marcotte ("Professional CSS: Cascading Style Sheets for Web D esign")\, Jason Santa Maria (A List Apart\, Happy Cog\, jasonsantamaria.com )\, Eric Meyer ("CSS: The Definitive Guide\," "Eric Meyer on CSS") and Jeff rey Zeldman ("Designing With Web Standards\," A List Apart\, Happy Cog\, ze ldman.com\, co-founder/leader emeritus of The Web Standards Project). \n \n REGISTRATION BEGINS JANUARY 2007. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070329 DTEND;VALUE=DATE:20070330 SUMMARY:PhillyCHI March Meeting - Kip Voytek LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Knowing Smirks & Grins of Delight \nDate: March 29\, 2007 \nTim e: 6 - 8 pm \nLocation: MBC - 229 South 18th Street\, Rittenhouse Square\, Philadelphia \nMap: http://mbcnet.com/directions.html \nRSVP: phillychi@gma il.com \n \nPhillyCHI is pleased to have Kip Voytek from R/GA discussing ho w interaction design must reach beyond usability and the satisfaction of us er needs in order to truly help clients achieve their goals. By examining i nteractive product examples\, he will demonstrate how interactive experienc e is being infused with emotion\, creating connections between users and th e products they are using. In today’s market\, the successful completion of user tasks and usability are table stakes—the competitive advantage li es in being able to make experiences enjoyable\, fun\, delightful. \n \nKip Voytek is Senior Vice President of Interaction Design at R/GA\, the lead d igital partner for Fortune 500 companies and world-class brands such as Ava ya\, Lowe's\, Purina\, Subaru\, Target and Verizon. Over his career\, he ha s won dozens of awards from some of the most prestigious competitions\, inc luding the One Show Interactive and Cyberlions. Voytek began his career as a game designer and writer at Engineering Animation\, Inc. (EAI) and Byron Preiss Multimedia. \n \nLearn more about R/GA at http://rga.com. \n \nAbout Medical Broadcasting Company (MBC): We are the healthcare demand experts. We are experts in using the Internet to connect our clients' knowledge\, ad vice\, and experience to \npeople's problems\, conditions\, and questions. We help our clients help doctors\, patients\, and all the people who care for them have better-informed conversations that lead to better treatments and better results. Because of our expertise and our clients' success\, we are the interactive agency of record for many of the world's leading pharma ceutical\, bioscience\, and medical device companies. MBC is an agency of t he Digitas family\, a member of the Paris-based Publicis Groupe S.A. \n \nF or more information please visit www.mbcnet.com. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070413 DTEND;VALUE=DATE:20070414 SUMMARY:Web 2.0: The Human Web LOCATION:Ottawa\, Canada DESCRIPTION:This workshop is geared towards a broad audience including gove rnment employees\, product managers\, business strategists\, CTOs\, CIOs\, marketing specialists\, communication experts\, technology experts and huma n-computer interaction specialists\, but especially those who are web desig ners. \n \nIn the first half of the day Peter Merholz and Maggie Fox addres s the topic of Web 2.0 as a social media. They will cover the business rati onal for Web 2.0 development and provide motivation for development in this area. Many case studies will be reviewed. \n \nIn the second half of the d ay Mike Atyeo addresses more detailed issues such as designing and testing Web 2.0 applications\, particularly highly interactive AJAX applications. T he important issue of accessibility will be addressed by Derek Featherstone \, an expert in this particular field. \n \nThe more structured part of the workshop will finish with a panel of our presenters. This will be an oppor tunity for participants to ask any final questions and for presenters to de liver key take-home messages. \n \nFollowing the panel session\, attendees who are interested will then participate in an informal "unconference". Thi s will be an opportunity for attendees to talk some more with the presenter s and with each other and unwind. The aim is for all attendees to leave the day with a clearer idea of how social media can benefit their organization s and to know how to make their great ideas become a reality. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070419 DTEND;VALUE=DATE:20070420 SUMMARY:PhillyCHI Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Time: 6 - 8 pm \nLocation: Loie Brasserie & Bar - 128 South 19t h Street\, Philadelphia \nDirections: http://www.loie215.com/loie215/direct ions.asp \nRSVP: Not necessary\, but nice: phillychi@gmail.com \n \nCome ou t and join us in Center City for an open bar happy hour sponsored by Morgan Creative Search. We’ll hang out at the bar\, chat\, and hopefully enjoy some warmer weather through Loie’s large open windows. The happy hour is open to folks interested in HCI\, design\, and information technology (amon g other things)\, so tell a friend! \n \nAbout our sponsor: \nMorgan Creati ve \nOther search firms will promise you the moon and stars. We’ll give y ou a galaxy of opportunity. \n \nThanks to our small size\, tight focus on creative and area connections\, Morgan Creative Search outfoxes the big guy s. From advertising to interactive\, marketing to PR - if it’s on your ag ency’s organizational chart\, we do it. \n \nHere’s a small sampling of the reasons we’re so damn loveable: \n \n * We specialize in full-tim e placement of creative positions only \n * We actively coach each of ou r candidates on the interview process\, as well as the company\, culture an d position \n * The vast majority of our candidates are referrals from r eliable sources \n * We personally meet every candidate we present face- to-face\, to make sure they aren’t sociopaths or jerks \n * We scour o ur candidates’ references with a fine-toothed comb \n * We developed a n invaluable tool called 7 Tips to Successful Interviewing \n * We are e xperts at matching soft and hard skills \n * We give referral fees if we place the candidate \n * And much\, much more! \n \nA true boutique fir m (no\, we don’t do hair and makeup\, although Samantha always looks impe ccable)\, we’re able to offer you the attention you crave\, and the one-o n-one service you deserve. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070611 DTEND;VALUE=DATE:20070616 SUMMARY:UPA 2007 LOCATION:Austin\, Texas\, USA DESCRIPTION:As usability professionals\, our ability to observe users and t o discover their patterns of interaction is integral to our work. By defini ng these patterns we can then leverage that knowledge to create usable inte rfaces that are familiar and useful to our users. \n \nIn 2007\, UPA goes d eep into the heart of Texas\; to Austin\, the sunny capital city on the ban ks of the Colorado River. \n \nAustin's high tech area of Silicon Hills is familiar to much of the usability community\, but Austin is also known as t he "Live Music Capital of the World\," is home to 1.5 million Mexican free- tailed bats\, and has excellent museums. Bring the family along to enjoy th e many outdoor activities around the Austin area including a variety of wat er sports and hiking and biking trails. \n \nJoin us next spring to master new techniques\, contribute your opinion\, meet colleagues and renew your c ommitment to making usable and useful products as we explore the patterns o f feelings\, responses and designs that our users need in the interfaces we create. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070614 DTEND;VALUE=DATE:20070616 SUMMARY:From Business to Buttons LOCATION:Malmö\, Sweden DESCRIPTION:About the Conference \n \nFrom Business to Buttons focuses on t he practical work and useful tools involved in a project. We offer two days of interesting workshops and seminars. \n \n- Strategic Experience Design: Beyond Customer Satisfaction\, Brandon Schauer\, Adaptive Path \n \n- Prac ticing Design at the Yahoo! Media Group: Tools and Methods \n \n- Integrati ng Design in Your Organization\, Kim Goodwin\, Cooper \n \n- Interaction de sign for social\, media-rich mobile experiences\, Fabio Sergio\, frog desig n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070619 DTEND;VALUE=DATE:20070620 SUMMARY:NH UX Gathering! LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:Come out and join other UX professionals in the Seacoast NH\, S outhern NH\, and Southern ME regions for drinks and networking! \n \nThis will be an excellent opportunity to meet fellow usability professionals\, i nformation architects\, interaction designers\, and other professionals tha t fall under the User Experience umbrella to share experiences and learn ab out job openings in the area. \n \nThis is the first of many networking ev ents we expect to have in this area. Our goal is to foster the growth of th e local UX community and\, if there is enough interest\, to eventually star t a new UPA chapter. \n \nPlease pass this announcement on to anyone you t hink will be interested. \n \nWhen: \nTuesday\, June 19th \n6:30 PM – 8: 30 PM \n \nWhere: \nPortsmouth\, NH (venue TBD) \n \nRSVP: \nYou must RSVP to attend\, as we need a head count for the venue. Send RSVPs to Kyle Pero \, kylepero@usableinterface.com. You will receive an email confirmation onc e your name has been added to the list of attendees. \n \n+ + + \n \nStay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ \n \n+ + + \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070719 DTEND;VALUE=DATE:20070720 SUMMARY:NH UX July Meeting! LOCATION:Portmsouth\, New Hampshire\, USA DESCRIPTION:Where: \nAK's Bar & Bistro (2nd floor) \n111 State Street \nPor tsmouth\, NH 03801 \n \nStreet Map: http://tinyurl.com/2edxky \nParking Map : http://tinyurl.com/ytsuz8 (street parking is also available) \n \nTopic: \n \nWhat Would It Mean to Become a UPA Chapter? \nAs we explore the possib ility of becoming a chapter\, we thought it would be interesting to hear fr om someone who’s been an integral part of the most successful UPA chapter i n the world\, Boston UPA … \n \nChauncey Wilson\, a founding member and pas t president of Boston UPA\, will be joining us at this meeting. He’ll be gi ving a half hour talk on his experience with Boston UPA\, and answering you r questions. Afterwards\, we invite everyone to take part in an informal gr oup discussion on the future of NH UX. \n \nAbout Chauncey Wilson: \nChaunc ey Wilson has spent 20 years as an engineering psychologist\, user interfac e designer\, usability engineer\, and product development manager. His acad emic background includes a physics degree and graduate training in social p sychology\, human factors engineering\, and statistics. His consulting clie nts have included Microsoft\, FEDEX\, Lotus\, Reuters\, and 3COM. He is pas t president of the Northern New England chapter of the Society for Technica l Communication (STC) and the STC Usability SIG\, and member of the Usabili ty Professionals' Association\, the Human Factors and Ergonomics Society\, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Pro duct Design and Evaluation in the handbook of HCI and has presented on the psychology of victimization\, research ethics\, cyberlaw\, usability method s\, web design\, and documentation usability. \n \nRSVP: \nYou must RSVP t o attend. Send RSVPs to Kyle Pero\, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. \n \n+ + + \n \nStay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ \ n \n+ + + \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070726 DTEND;VALUE=DATE:20070728 SUMMARY:Usability and Accessibility for the Web Seminar LOCATION:Monterrey MEXICO\, Mexico DESCRIPTION:Join the Usability and Accessibility for the Web International Seminar \n \nThe Government of the State of Nuevo Leon and the Univers ity of Monterrey (UdeM) will be hosting the Usability and Accessibility for the Web International Seminar on July 26 and 27. There will be keynote con ferences by Lou Rosenfeld and Paulo Saavedra\, two of the most renowned exp erts in the area. \n \nLou Rosenfeld is recognized as the founder of inform ation architecture\, alongside Peter Morvile. He has given conferences on t he use and organization of web information in every part of the workd. His book Information Architecture for the World Wide Web is the main text in th e field. \n \nPaulo Saavedra is the author of the Chilean Guide for the De velopment of Government Websites\, an international reference in web projec t management. He has been a counselor in e-government and web site developm ent for the Chilean government and is now in charge of the Trámite fácil website and is creating a usability testing system for online services. \n \nWe will also host a variety of tutorials on usability\, accessibility\, w ebsite development and plain language. Each attendee will be able to partic ipate in two. \n \nThe event will be held in the University of Monterrey (U DEM) in Monterrey Mexico \n \nAt the end of the seminar\, the Government of Nuevo Leon\, Mexican states that wish to participate and renowned experts will sign the First Manifesto on Usability and Accesibility for Mexican Gov ernment Websites. This will help us establish guidelines for better citizen -oriented website development. Our objective is to build a web for everyone . END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070912 DTEND;VALUE=DATE:20070915 SUMMARY:The Science and Art of Web and Application Design LOCATION:Pretoria\, South Africa DESCRIPTION:Course Objectives: \nAt the end of this course\, participants w ill be able to\; \nDesign intuitive navigation structures \nOptimise intera ction through controls and feedback \nCreate screens and pages that: \n - c ontrol user focus \n - match user's expectations \n - optimise efficiency a nd usability \n - understand the basics of accessibility and internationali sation \n \nCourse Location:- \nMeraka Institute \nCSIR Site - Building 43 \nMeiring Naude Road \nBrummeria\, Pretoria \nSouth Africa \n \nClass Time: 9.00 a.m. - 4.30 p.m. each day\, includes morning tea & coffee\, lunch and afternoon refreshments \n \nCourse fee: 6\,750 ZAR per person \n \nPlease register online by visiting \nhttp://www.humanfactors.com/training/schedule SAfrica.asp \nor\, for more information\, telephone Jennifer Pruess on +44 20 7953 4010 \n \nThis course is being held in conjunction with Nelson Mand ela Metropolitan University\, and counts towards HFI's training programme. \nHFI's Certification Track: \nSpecial rates are available for those on HFI 's certification track to become a Certified Usability Analyst. Take all fo ur courses and the certification exam for only 23\, 275 ZAR\, a 5% savings. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070927 DTEND;VALUE=DATE:20070928 SUMMARY:Don't Panic: Design and Usability Under Pressure LOCATION:Virtual DESCRIPTION:Register using the promo code "BOXES" for only $99 (a $30 savin g) at http://tinyurl.com/2ebutw \n \nAre you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources\, but what do you do when that's just not an option for your design team? \n \nOne of the most commo n reasons designs fail users is because the design team didn't have the tim e or resources to focus on user research. To help designers and usability p rofessionals deliver usable sites and applications despite the obstacles\, we turned to Larry Constantine\, author of the landmark book\, Software for Use\, to share his proven techniques on how to conduct design and usabilit y efforts quickly and efficiently\, even when there is barely time to do an ything at all. \n \nIn this 90-minute seminar\, Larry will share a wide ran ge of field-proven tricks and techniques for conquering design and usabilit y problems while in crunch mode. You will learn: \n \n+ How to leverage Sam ple-of-One Testing to maximize the amount of valuable information you colle ct from just one user \n \n+ How to improve your time-boxed project manage ment techniques to conduct design activities faster and push your design te am to the limits of agility and ingenuity \n \n+ How to take advantage of the decision triage. Larry will show you how your success depends on your t eam's ability to identify your design's most important features and focus t he majority of time and resources in only those areas \n \n+ How to pare d own your field research efforts while still learning everything you need to create a successful design \n \n+ How to use tactical modeling techniques \, such as simplified schematics for quickly capturing insights about users and their needs \n \nRegister using the promo code "BOXES" for only $99 ( a $30 saving) at http://tinyurl.com/2ebutw END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20070927 DTEND;VALUE=DATE:20070928 SUMMARY:Don't Panic: Design and Usability Under Pressure LOCATION:Virtual DESCRIPTION:Register using the promo code "BOXES" for only $99 (a $30 savin g) at http://tinyurl.com/2ebutw \n \nAre you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources\, but what do you do when that's just not an option for your design team? \n \nOne of the most commo n reasons designs fail users is because the design team didn't have the tim e or resources to focus on user research. To help designers and usability p rofessionals deliver usable sites and applications despite the obstacles\, we turned to Larry Constantine\, author of the landmark book\, Software for Use\, to share his proven techniques on how to conduct design and usabilit y efforts quickly and efficiently with little time and money. \n \nIn this 90-minute seminar\, Larry will share a wide range of field-proven tricks an d techniques for conquering design and usability problems while in crunch m ode. You will learn: \n \n+ How to leverage Sample-of-One Testing to maximi ze the amount of valuable information you collect from just one user \n \n + How to improve your time-boxed project management techniques to conduct d esign activities faster and push your design team to the limits of agility and ingenuity \n \n+ How to take advantage of the decision triage. Larry w ill show you how your success depends on your team's ability to identify yo ur design's most important features and focus the majority of time and reso urces in only those areas \n \n+ How to pare down your field research effo rts while still learning everything you need to create a successful design \n \n+ How to use tactical modeling techniques\, such as simplified schema tics for quickly capturing insights about users and their needs \n \nRegis ter using the promo code "BOXES" for only $99 (a $30 saving) at http://tiny url.com/2ebutw END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071001 DTEND;VALUE=DATE:20071004 SUMMARY:The Science & Art of Web and Application Design LOCATION:London\, England DESCRIPTION:Course Objectives: \nAt the end of this course\, participants w ill be able to: \nDesign intuitive navigation structures \nOptimise interac tion through controls and feedback \nCreate screens and pages that: \n - co ntrol user focus \n - match user's expectations \n - optimise efficiency an d usability \n - understand the basics of accessibility and internationalis ation \n \nCourse Location: \nMLS Business Centre \n130 Shaftesbury Avenue \nLondon W1D 5EU \n \nClass times: 9.00 am - 4.30 each day. Continental bre akfast at 8.30 am each day\, and lunch provided \n \nCourse fee: \n£840/€12 95 + VAT per person \n£755/€1165 + VAT per person if three or more attend f rom the same company \n \nPlease register online by visiting \nhttp://www. humanfactors.com/training/scheduleEurope.asp \nor\, for more information\, call Jennifer Pruess on +44 20 7953 4010 \n \nHFI's Certification Track:- S pecial rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exa m within a two-year period for only £2570/€3955\, a savings of 17% END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071012 DTEND;VALUE=DATE:20071013 SUMMARY:User Focus 2007 LOCATION:Washington DC\, District of Columbia\, USA DESCRIPTION:Register now for User Focus 2007\, the second annual conference of The Washington\, DC Metro chapter of the Usability Professionals' Assoc iation (UPA)\, on Friday\, October 12\, 2007 at the Renaissance Washington DC Hotel. The conference is a one-day exchange of ideas and experiences tha t demonstrate the value of usability in successful design. Registration dea dline is October 8 - last year's conference sold out early! \n \nLEARN abou t important trends\, cutting edge methods\, and case studies in usability a nd user-centered design. \n \nNETWORK with folks who do what you do\, and m eet potential employers and employees. \n \nLEAVE motivated to create user experiences that drive results with a toolkit of techniques and best practi ces. \n \nThe keynote address\, The Dawning of the Age of Experience\, will be delivered by Jared Spool\, a well respected leader in the field of usab ility and design since 1978. Other highlights include a panel on Web 2.0\, a presentation on the Future of Usability\, and two tracks of presentations that offer the latest research\, techniques and best practices\, for peopl e new to usability as well as experienced practitioners. Three optional 90- minute tutorials provide extra depth on software design and usability testi ng topics. \n \nAbout UPA-DC Metro Chapter \n \nUPA-DC Metro Chapter is a m ember-driven\, multidisciplinary organization committed to the design and d evelopment of usable products. UPA-DC Metro provides a network and opportun ities through which usability professionals can communicate and share infor mation about skills and skill development\, methodology used and/or propose d in the profession\, tools\, technology\, and organizational issues. \n \n For more information\, visit our website at http://www.userfocus.org or em ail us at conference@upa-dc-metro.org \n \nRegistration fees: \n$140 UPA-DC Metro Members \n$165 Non-Members END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071016 DTEND;VALUE=DATE:20071019 SUMMARY:The Science & Art of Web and Application Design LOCATION:Utrecht\, Netherlands DESCRIPTION:Course Objectives: \nAt the end of this course\, participants w ill be able to: \nDesign intuitive navigation structures \nOptimise interac tion through controls and feedback \nCreate screens and pages that: \n - co ntrol user focus \n - match user's expectations \n - 0ptimise efficiency an d usability \n - understand the basics of accessibility and internationalis ation \n \nCourse Location: \nCapgemini Academy \nPapendorpseweg 100 \n3500 GN Utrecht \nThe Netherlands \n \nClass schedule: 9.00 am - 4.30 pm each d ay. Lunch and refreshments provided \n \nCourse fee: €1500 \n \nHFI's Certi fication Track: - Special rates are available for those on HFI's certificat ion track to become a Certified Usability Analyst. Take four courses and th e certification exam within a two-year period for only €3955\, a savings of 17% \n \nPlease register online by visiting \nhttp://www.humanfactors.com/ training/scheduleEurope.asp \nor\, for more information\, call Jennifer Pru ess on + 44 20 7953 4010 \n \nHuman Factors Europe Ltd has a partnership wi th Capgemini Academy to offer HFI's courses through Capgemini Academy in Ut recht\, Netherlands. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071016 DTEND;VALUE=DATE:20071017 SUMMARY:Eye-Tracking for Usability Testing [NYC-UPA] LOCATION:New York\, New York\, USA DESCRIPTION:About the presentation: \nSeeing what people do and hearing wha t they say is the heart of usability research. But what’s the brain doing? We used eye-tracking technology to watch hundreds of people’s eyes as they used the Web\, doing a plethora of different tasks and using different webs ites. Seeing exactly what the user is looking at – and not looking at – is like getting to sneak into his brain for a little while. Kara Pernice Coyne will discuss how she conducted this research and present some of the findi ngs from it. She is the co-author with Jakob Nielsen of the upcoming book\, Eyetracking Web Usability. \n \nAbout the speaker: \nCoyne heads the NN/g’ s East Coast operations. She has more than 14 years of experience in evalua ting usability in the areas of collaboration\, document management\, graphi cs and multimedia\, database design\, and handheld devices. \n \nMore rec ently\, she has studied more consumer-oriented products such as digital cam eras\, cell phones\, and cappuccino makers. She has also been a user intera ction designer for products ranging from Web calendar applications\, to dic tation devices for radiologists\, to server monitoring programs. \n \nRSVP: \nPlease purchase a guaranteed ticket at the event registration site: http ://nycupa20071016.eventbrite.com \nNO EMAIL RSVPs ACCEPTED FOR THIS EVENT. \n \nRegistration: \n6:00pm (refreshments served) Please arrive by 6 or 6:15 to allow time to get through security. Photo ID required by security t o enter building. \n \nPresentation: \n6:30pm to 8:00pm (includes Q&A) \ n \nNetworking: \n8:00pm to 8:30pm \n \nDinner at a nearby restaurant: \n8 :30pm to whenever (participants pay for their own dinner) \n \nLocation: \n PLEASE NOTE -- NEW LOCATION. \nJPMorgan Chase\, 1 Chase Manhattan Plaza (P ine & Nassau Sts.\, downtown)\, 28th Floor\, New York\, NY 10005 \n \nCost: \nNYC-UPA members: $10 \nNon-members: $20 \nNon-members with 1 year memb ership: $25 \nFull-time students: $5 (please provide ID) END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071018 DTEND;VALUE=DATE:20071019 SUMMARY:PhillyCHI October Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Please join us as the October PhillyCHI Happy Hour this Thursda y. Swing by\, have a drink\, and see what fellow PhillyCHI members have bee n up to. \n \nDate: Thursday\, October 18\, 2007 \nTime: 6 - 8 pm \nLocatio n: Smith's Restaurant & Lounge \nAddress: 39 - 41 S. 19th Street\, Philadel phia\, PA 19103 \nDirections: http://tinyurl.com/23qc5y \nRSVP (not necessa ry\, but nice): phillychi@gmail.com \n \nDuring 2007\, PhillyCHI will host a happy hour every third Thursday of the month\, giving folks interested in UX\, HCI\, etc. a chance to get together and socialize. So mark your calen dars and come out and join us! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071025 DTEND;VALUE=DATE:20071026 SUMMARY:Yes\, Virginia\, there is a perfect Web page LOCATION:Seattle\, Washington\, USA DESCRIPTION:Steve Krug\, author of Don’t Make Me Think\, will explain why h e’s become convinced that there is a short list of design conventions that make some Web pages inherently better than others—things that very few site s get right\, even though they’re not all that hard to do. \n \nBesides sp elling out his vision of the perfect Web page\, Steve will also present his brand new Site Navigation Identification Chart: a handy tool that classifi es the different ways to do navigation and helps you choose the best one fo r your site. \n \n \nWHEN \n6:00 pm networking and refreshments \n \n7:00 pm Presentation \n \nJob announcements to follow the presentation. \n \nWHE RE \nAdobe\, 801 N. 34th St.\, Fremont area of Seattle\, WA 98103 \nFor dir ections see http://pssigchi.acm.org/html/meetings/10_25_2007.html \n \nBio \nSteve Krug evaluates and improves interfaces for a wide variety of clien ts\, primarily in online services and the Web\, including Apple\, AOL\, Net scape\, BarnesandNoble.com\, and Lexus.com. \n \nIn workshops based on his book\, Don’t Make Me Think\, he helps people think like a usability expert and make low-cost/no-cost testing an everyday part of the design process. \ n \nHis consulting firm\, Advanced Common Sense (“just me and a few well-pl aced mirrors”) is based in Chestnut Hill\, MA. \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071030 DTEND;VALUE=DATE:20071031 SUMMARY:NH UX October Meeting - Carolyn Snyder LOCATION:Merrimack\, New Hampshire\, USA DESCRIPTION:Abstract: \nIn usability testing\, we strive to eliminate bias so that the results will be accurate. But what is bias anyway? How does it affect our results? What can we do about it? And are we\, as usability spec ialists\, truly objective? Usability consultant Carolyn Snyder will lead a stimulating discussion about bias in usability testing - something we encou nter on a daily basis but may not consciously think about. There are many s ources of bias in usability testing\, from users to tasks to reporting. Eve ry testing methodology is biased\, and so are we as facilitators. But bias is not something to be shunned. Instead\, we need to understand its sources and weigh its effects. Sometimes\, bias can even be harnessed to serve our purpose. Come to this presentation and you'll never look at your testing m ethods the same way again! \n \nBio: \nCarolyn Snyder is an independent us ability consultant in the greater Boston area. In the past 15 years she has conducted hundreds of usability tests on dozens of products and interfaces . Carolyn is the author of the book Paper Prototyping (she'll give away a c opy at this presentation) and co-author of two books on web site usability. She has a BS in Computer Science and an MBA\, both of which have biased he r perspective :-). More information concerning Carolyn's consultancy is ava ilable at Snyder Consulting (http://www.snyderconsulting.net ). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071102 DTEND;VALUE=DATE:20071105 SUMMARY:FLOSS Usability Sprint Nov 2nd - 4th @ Google HQ LOCATION:Mountain View or REMOTE\, California\, USA DESCRIPTION:Essentially\, we put user experience professionals together wit h FLOSS software projects (free/ libre/open source) who have limited or no access to this kind of work. This event helps projects in need of usability work\, evangelizes the user experience profession\, and is open to all typ es of user experience professionals: from usability engineers\, interaction designers\, information architects to visual designers. UX Masters and PhD candidates are most welcome too. The event also welcomes open source devel opers with a passion for great usability and want to learn. These are impor tant software projects\, some with huge user bases already we are touching on: Mozilla software\, Chandler\, WiserEarth.org\, SocialText…. to name a f ew!! \n \nThe event will be hosted at Google and food and drink will be pr ovided for the whole day. Mozilla is sponsoring happy hours so we can unwin d after a hard day of UX. \n \n- Please register to apply! The event is FR EE. many great things in store over the weekend!! \nTo Register to Apply: \nGo to http://www.flossusability.org and click on 'Call for Participants ' \nOr \nGo directly to the form http://tinyurl.com/2qvd5k. \n- Remote pa rticipation is OK too! Just indicate you wish to do so when you apply. \n \n- If you can only make it 2 days – Friday and Saturday or Saturday and Su nday- that is OK too but preference given to those who can make it for 3 da ys. \n \n- There is a tremendous amount of leadership openings in our orga nization so come get involved early as we are growing rapidly in scope and funding!! \n \n- Even if you cannot make it\, please help spread the word of this event to your UX and open source colleagues!! These projects need a ll the support they can get! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071105 DTEND;VALUE=DATE:20071109 SUMMARY:UI12 - User Interface 12 Conference LOCATION:Boston\, Massachusetts\, USA DESCRIPTION:Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video ht tp://www.uiconf.com \n \nBOXES promo code cannot be combined with any other special offer or promotional code\, and is only valid for 4 day registrati ons. \n \nFor the User Interface 12 Conference \n( http://www.uiconf.com )\, Jared M. Spool and his team of usability researchers have asked the mos t forward thinking minds in the world of usability to present on today's mo st pressing design topics. \n \nFor 4 full days\, you'll learn in-depth t echniques from these top experts\, and come away with the knowledge and con fidence necessary to tackle your biggest design challenges. \n \nNow in it s twelfth year\, the UI12 Conference examines the most critical web design and usability issues facing designers\, information architects\, and usabil ity professionals. Topics include: Agile Development\, Task-based Informati on Architecture\, Usability Testing\, Visual Design\, Building Innovative D esigns\, Communicating with Comics\, Interaction Design\, and Designing wit h CSS. \n \nOn Monday\, November 5th\, you'll have the chance to attend on e of four full-day seminars from Larry Constantine\, Gerry McGovern\, Rolf Molich\, or Luke Wroblewski. \n \nOn Tuesday\, November 6th\, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from each of our conference speakers\, as well as the UI12 C onference Keynote presentation from Jared M. Spool. \n \nOn Wednesday\, No vember 7th\, you'll have the chance to attend one of four full-day seminars from Scott Berkun\, Kevin Cheng\, Kim Goodwin\, or Cameron Moll. \n \nWe' ll cap off the week on Thursday\, November 8th\, with our Showcase Seminar Day\, where you can choose between UIE's most popular seminars. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:Understanding User Centred Design (Bristol\, UK) LOCATION:Bristol\, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can’t imagine your life without them. \n \nThis one-day workshop is designed to give those attending a practical\, hands-on overview of the Use r-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management\, project mana gers\, developers\, marketing professionals\, business analysts and anyone else who want to find out more about the benefits that a UCD approach can b ring to their organisation. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:World Usability Day\, 1/2 Day Conference [NYC-UPA] LOCATION:New York\, New York\, USA DESCRIPTION:12:30 – 1:00 Registration\, Opening Reception \n-- \n1:00 – 1: 05 Introduction to WUD ‘07 \nMark Safire\, President\, NYC UPA \n-- \n1:05 – 1:50 Delivering Stellar Customer Experiences \nThree Principles for Suc cess: Learn how organizations sustain a long-term competitive edge through user experience best practices. \n \nBruce Temkin\, VP - Principal Analyst\ , Forrester Research \n-- \n1:50 – 2:50 Reinforcing Brands With Every In teraction \nLeading interaction designers and producers discuss how key bra nd attributes can be successfully delivered through every customer interact ion – online and off. \n \nModerator: Tammy Sachs\, CEO\, Sachs Insights. P anelists: \n· Anthony S. Manson\, Managing Partner - eMarketing\, Sudler & Hennessey \n· Brandt Flomer\, Creative Director - Experience Strategy\, R /GA \n· Bruce Temkin\, VP - Principal Analyst\, Forrester Research \n· St ephen Gates\, Interactive Creative Director\, Starwood Hotels & Resorts Wor ldwide \n-- \n2:50 – 3:15 Snack Break \nLight Refreshments & Snacks sponsor ed by Human Factors International \n-- \n3:15 – 3:50 Innovative Features: T riumphs & Tragedies \nExamples of recent online interface techniques: good and not so good. \n \nTammy Sachs\, CEO\, Sachs Insights \n-- \n3:50 – 4:50 The User Experience Process: How to Make It Work \nLeaders in User Experie nce across several industries discuss what has worked – and what has not – in establishing user-centered design processes. \n \nModerator: Mark Safire \, President\, NYC UPA. Panelists: \n· Jose Coronado\, Director of Usabili ty\, ADP \n· Kathleen Hoski\, Manager - Usability Research\, Best Buy \n· Todd Toler\, Dir of User Experience\, J Wiley \n· Tushar Tanna\, Former V P - Consumer Product Mgmt\, WebMD \n-- \n4:50 – 5:25 Persona Development: A Healthcare Case Study \nApril McGee\, Proj Dir\, Human Factors Internation al \n-- \n5:25 – 5:30 Closing Comments & Raffle \n5:30 – 6:30 Cocktail Rece ption \n-- \nADVANCE REGISTRATION REQUIRED: nycupa20071108.eventbrite.com \ n-- \nLocation: \n1 Chase Manhattan Plaza\, 60th floor\, NYC END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071108 DTEND;VALUE=DATE:20071109 SUMMARY:Pathfinder Sponsors World Usability Day - Chicago LOCATION:Chicago\, Illinois\, USA DESCRIPTION:Pathfinder will provide a real world example of user centered d esign being used in developing healthcare software. We will be presenting a case study featuring\, IDM\, A HAEMONETICS® Company and leader in medical software and support. The presentation will outline some of the unique ch allenges encountered during the project\, as well as\, opportunities for im provement that were identified while developing IDM’s next generation of pr oduct offerings. \n \nPathfinder will also be leading an interactive sess ion\, designed to address one of the biggest technology issues in healthcar e today. Entitled “Interacting with Software and People – At the Same Time ”\, the session will examine ways for healthcare practitioners to communica te with people and technology\, simultaneously conveying critical informati on electronically without sacrificing compassionate and attentive patient c are. Attendees will have an opportunity to brainstorm with us and uncover new approaches to this difficult dilemma that has the potential to impact u s all. \n \nPlease join us in support of World Usability Day. Registra tion is FREE! There is no better time or opportunity to learn more about u sability and to make a difference in the future of technology. \n \nNovembe r 8\, 2007 \n7:30 am - 5:30 pm \nIntercontinental Hotel \nChicago\, IL \n \nClick here to register: http://www.chicagoupa.org/WUD2007/2007.html \n \ nPathfinder designs and develops people-friendly\, commercial grade softwar e and web applications for enterprises and software vendors. Pathfinder’s approach integrates user experience design with agile development to improv e software quality and accelerate development. Pathfinder has development c enters in Chicago\, New York\, India and the Philippines. For more informat ion\, call 312-372-1058\, email info@pathf.com or visit http://www.pathf.co m. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071114 DTEND;VALUE=DATE:20071115 SUMMARY:Building Robust Personas in 30 Days or Less LOCATION:Virtual DESCRIPTION:Sign up today at http://tinyurl.com/yruel4 and use the promo co de "BOXES" to receive $30 off. \n \nIn this presentation\, Jared M. Spool w ill walk through an easy-to-accomplish 30 day plan for developing your own persona-based scenarios. He'll tackle each of the four development stages: gathering the field research\, analyzing the data\, building the personas a nd their scenarios\, and integrating the results into the development proce ss. \n \nGathering the Field Research: Jared will show you how to decide h ow many folks to visit\, who they should be\, and how to prepare for meetin g them. He'll talk about the best ways to collect information and how to be st involve other team members. \n \nAnalyzing the Data: Jared will demonstr ate several techniques from the analysis toolkit\, including pair-wise comp arisons\, KJ Analyses\, and weighted charts. He'll show you quick and easy methods for sorting\, organizing\, and identifying the trends and insights you discovered in your study. \n \nBuilding the Personas and Their Scenario s: Jared will show you how robust personas utilize the elements uncovered in the research and analysis\, making their creation easily flow from your pen (or keyboard). Jared will walk through several effective techniques for readying your insights about your users and their needs. \n \nIntegrating Personas into the Development Process: The best teams have a ready-made pla n as to how they'll infuse their newly created personas and scenarios direc tly into the existing development process. Jared will share techniques you can use immediately to introduce the personas\, walk through the scenarios \, and ensure they become fixture of your development process. \n \nAs with all of the UIE Virtual Seminars\, you'll get a complete handout with plent y of examples and an opportunity to ask Jared those burning questions about how to do this well in your environment. \n \nSign up today at http://tin yurl.com/yruel4 and use the promo code "BOXES" to receive $30 off. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071128 DTEND;VALUE=DATE:20071130 SUMMARY:Gerry McGovern- Creating Customer-Centric Websites LOCATION:Ottawa\, Ontario\, Canada DESCRIPTION:If you are involved in managing\, developing\, or writing for w ebsites\, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content an d usability. \n \nGerry McGovern\, is making a rare visit to Ottawa this fa ll to give a Masterclass on creating customer-centric websites. Organizatio ns whose websites focus on the customer and on task completion\, rather tha n on themselves\, are the ones getting the most from their Web content\, wh ether it’s selling products or delivering services. \n \nThis two-day Maste rclass will provide you with the knowledge and tools needed to create quali ty “killer Web content” and the arguments to support an approach that puts the customer at the very centre of your Web strategy. \n \nYou should atten d this workshop if you are: \n- Writing\, editing or publishing Web content \n- Managing Web projects \n- Promoting websites \n- Concerned about Web usability \n \nThe Masterclass is being hosted by Neo Insight Inc.\, in col laboration with the Ottawa Centre for Research and Innovation (OCRI) and Ca nada Business\, Industry Canada. \n \nDon't let others miss out on this op portunity. Please forward this announcement to friends and colleagues (dist ribution lists too) who have a stake in good Web design. \n \nWe have sever al people who have attended previous Gerry McGovern workshops and were so i mpressed that they have registered again for this Masterclass. Come join us ! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071204 DTEND;VALUE=DATE:20071205 SUMMARY:Bristol (UK) Usability Group meet-up LOCATION:Bristol\, United Kingdom DESCRIPTION:Why people come... \nNetworking and meeting people with similar interests\; get a job\; discuss different usability methods and approaches \; gossip\; keep abreast of what is going on in the field\; see what projec ts others work on and what practices they use\; learn and share experiences ... END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20071205 DTEND;VALUE=DATE:20071206 SUMMARY:NH UX Poster Session/Holiday Social LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:When: \nWednesday\, December 5th \n6:00 PM – 8ish \n \nWhere: \nAK's Bar & Bistro (2nd floor) \n111 State Street \nPortsmouth\, NH 03801 \n \nStreet Map: http://tinyurl.com/2edxky \nParking Map: http://tinyurl.co m/ytsuz8 (street parking is also available) \n \nPoster Session/Holiday Soc ial: \nThis isn’t a typical conference poster session. You don’t need to ge t elaborate\; just have fun and get creative! Bring your poster on an 11x17 piece of paper and we will mount it for display. You can print a screen sh ot of something you worked on\, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again\, we are n ot looking for elaborate polished posters\, just something simple to demons trate an idea. All posters will be on display throughout the night while ev eryone has the opportunity to meet and network with other local UX professi onals. If interested\, each poster author will be given the floor for a cou ple of minutes to explain their poster. If you prefer not to participate by bringing a poster\, you’re definitely welcome to participate as an audienc e member and participate in the socializing and networking. \n \nThis will be an intimate gathering that offers everybody the chance to present fresh and creative work\, ideas or concepts in an informal and fun setting. We in vite everyone to come out and share your expertise and get inspired by your colleagues. \n \nEveryone who attends will gain entry into a raffle for a door prize that you won’t want to miss! People who bring posters will be gi ven three raffle tickets\, so be sure to bring a poster to have triple the chance of winning. \n \nNote: This is the NH UX version of Pecha Kucha\, or iginally created by Klein Dytham Architecture in Tokyo. Learn more about Pe cha Kucha. \n \nRSVP: \nYou must RSVP to attend\, as we need a head count for the venue. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confirmation once your name has been added to the list of attendees. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080124 DTEND;VALUE=DATE:20080125 SUMMARY:Understanding User Centred Design (Bristol\, UK) LOCATION:Bristol\, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can't imagine your life without them. \n \nThis one-day workshop is designed to give those attending a practical\, hands-on overview of the Use r-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management\, project mana gers\, developers\, marketing professionals\, business analysts and anyone else who want to find out more about the benefits that a UCD approach can b ring to their organisation. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080124 DTEND;VALUE=DATE:20080125 SUMMARY:NH UPA January Meeting\, speaker Jared Spool LOCATION:Durham\, New Hampshire\, USA DESCRIPTION:For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool\, an internationally renowned auth ority on usability\, to discuss what makes a design seem intuitive. \n \nWh en: \nThursday\, January 24th \nRefreshments & Networking: 6-7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \nWhere: \nUniv ersity of New Hampshire (UNH) \nKingsbury Hall\, Room N101 \n33 College Roa d \nDurham\, NH \n \nCampus Map: http://www.unh.edu/map/UNHCampusMapcrop.pd f \n \nDirections: http://www.unh.edu/transportation/visitor/directions.htm \n \nParking Directions: Park in Lot B \n \nTopic: \n \nWhat Makes a Desig n Seem Intuitive? \n \nEveryone wants an "intuitive" interface: the users\, the designers\, and the content publishers. But building them is hard. Use r Interface Engineering's recent research has given insight into why it's h ard and how to get past major obstacles. \n \nTo build an "intuitive" inter face\, a designer has to do two things: (1) Take complete advantage of what the user already knows\, so what they see is completely familiar to them a nd (2) make the act of learning anything new completely imperceptible to th e user. It turns out\, if the interface requires the user to realize they a re learning something\, the "intuitive" label disappears instantly. \n \nIn this talk\, Jared will show: \n+ How users need both tool knowledge and do main knowledge to complete their tasks \n+ How simple problems with designs can cause big problems for users \n+ What successful teams are doing to cr eate experiences that delight \n \nJared will show examples from Microsoft Word\, MSN\, Google Talk\, Flickr\, Avis\, and many more. \n \nRSVP: \nSea ts are limited. You must RSVP to attend\, so don’t delay in reserving your spot! Send RSVPs to info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. \n \nNH UPA meeting s are open to anyone who is interested in attending. Membership to the UPA is NOT required. \n \nParking Map: http://unh.edu/transportation/visitor/ma p.pdf END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080219 DTEND;VALUE=DATE:20080220 SUMMARY:NH UPA February Meeting: 10-Minute Talks LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:The February 19th NH UPA meeting will be a highly engaging and informative night with 4 different 10-minute talks by 4 different speakers. The "10-minute talk" format is popular because of the pace of the meeting and the variety of topics discussed related to usability and user experienc e design. \n \nTopics: \nCognitive Biases and the Fundamental Attribution Error in User- \nCentered Design by Chauncey Wilson\, Autodesk \n \nWords Set the Stage: Modeling Good Behavior for User-generated \nContent by Mar got Bloomstein\, PixelMEDIA \n \nPros and Cons of Presenting Multiple Opti ons of a Design to the \nProject Team by Shannon McHarg\, H&R Block \n \n Remote Usability Testing: Best Practices and Lessons Learned by \nRebecca Richkus\, Autodesk \n \nWhere: \nPixelMEDIA \n222 International Drive \nS uite 175 \nPortsmouth\, NH 03801 \n \nTime: \n6:00-7:00 PM - Networking ( refreshments provided by PixelMEDIA) \n7:00-8:00 PM - 10-Minute Talks \n \ nAbout 10-Minute Talks: \nPresenter talks are strictly limited to 10 minut es and 6 slides max. Following each presenter\, there will be 5 minutes for Q&A. This makes preparation and presentation easy and keeps things moving for the audience. \n \nFor usability and user experience practitioners\, y ou will find plenty of tips and tricks you can use in your job. For those w ho are new to usability\, the variety of topics will give you a good idea o f what the profession is all about. \n \nRSVP or questions: info@nhupa.org END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080226 DTEND;VALUE=DATE:20080227 SUMMARY:Wayfinding:real world signage systm & online desig LOCATION:New York\, New York\, USA DESCRIPTION:Presentation: \nThink it’s important to know how to get around a website? How about a hospital? Find out how Sylvia Harris\, a leading Information Design Strategist\, was able to create a new vision for visitor information delivery at the New York area’s largest hospital. Sylvia will share her information design system and wayfinding masterplan to improve p atient experience at Columbia Presbyterian Hospital. \n--------------- \nSp eaker: \nSylvia Harris is New York City's "Public Designer". She has devote d twenty-five years to the design and management of public-interest communi cations. \n \nA leading advisor to New York City's largest institutions\, S ylvia conducts assessments and formulates communication strategies for bran ding and public information campaigns. From 1990 through 2000 Sylvia was a design critic at the Yale University School of Art. She received her M.F.A. from Yale in 1980 and a B.F.A. from Virginia Commonwealth University in 19 75. \n--------------- \nLocation: \nJPMorgan Chase\, \n277 Park Avenue (be tween 47th & 48th) \nRoom 1701 (17th floor) \n--------------- \nTime: \nAr rive at 6 pm for building security\, networking \nPresentation 6:30 - 8:00 including Q&A \nDinner with speaker 8:30 (participants pay for their own) \ n--------------- \nNYC-UPA members: $10\, Non-members: $20 \nNon-members wi th 1 year membership: $25 \nFull-time students: $5 (w valid ID) \n \n \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080326 DTEND;VALUE=DATE:20080329 SUMMARY:Web App Summit 2008 LOCATION:Coronado\, California\, USA DESCRIPTION:Use the promo code "BOXES" to receive $30 off each day and a li mited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. \n \nO ver the three days of Web App Summit 2008\, you'll meet the innovators and world-class designers behind today's most successful web apps\, and come aw ay inspired to create amazing applications that will delight your users. \n \nWe've carefully crafted this three-day event to give you what you need. \n \nWe start with four full-day tutorials covering the most critical topi cs for your success. Between them\, the world-renowned experts leading thes e seminars have more than 100 years of experience designing applications fo r practically every industry\, from financial services to entertainment. Th ey've created an information-packed day designed to get every question you have answered and deliver you the essential insights for creating great app lications. \n \nOn the second day\, we've chosen each session to give you t he essentials for designing a successful web application. You'll come away with a full stock of tips and techniques you'll want to share with your ent ire team. \n \nOn the third day\, we'll explore the best practices for impl ementing successful web applications. We've chosen the biggest experts in t he world of web development to give you a full spectrum of techniques and i nsights. \n \nDays 2 and 3 feature a "peer-to-peer" luncheon\, where you'l l connect up with others who are tackling the same challenges you're facing and learn from their experiences. \n \nSpeakers include: Luke Wroblewski\ , Kim Goodwin\, Leisa Reichelt\, Indi Young\, Steve Mulder\, Jeremy Keith\, Bill Scott\, Derek Featherstone\, Keith Robinson\, Sean Kane\, and of cour se\, Jared M. Spool. \n \nUse the promo code "BOXES" to receive $30 off ea ch day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. \n \nView the complete summit description\, and register at http:/ /www.webappsummit.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080326 DTEND;VALUE=DATE:20080327 SUMMARY:NH UPA March Meeting: Sarah Bloomer LOCATION:Dover\, New Hampshire\, USA DESCRIPTION:Topic: Expanding User-Centered Design in the 21st Century or Wh y Design Thinking is the Next Big Thing. \n \nWhen: \nRefreshments & Networ king: 6-7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8 ish \n \nWhere: \nLiberty Mutual \n150 Liberty Way \nDover\, NH 03820 \n \n Parking Directions: Park in the front lot. License and plate number needs t o be presented at security desk. RSVP required (see below). \n \nAbstract: \nWhat is design thinking? Why is it important? What does design thinking m ean to the field of user centered design? \n \nThis talk is an overview of how design thinking is finding its place in companies worldwide\, and how user-centered design is being applied across many fields\, from organizatio nal design to product design. \n \nAbout Sarah Bloomer: \nSarah Bloomer has designed user interfaces for 20 years. In 1991 she co-founded the interact ion design company The Hiser Group. With Hiser\, she helped establish the f ield of user-centered design in Australia. Upon returning to the USA in 200 2\, Sarah was a senior interaction designer for The MathWorks before starti ng Sarah Bloomer & Co\, a consulting practice focusing on collaborative des ign facilitation. \n \nSarah has delivered papers\, tutorials and workshops at user interface design conferences in Australia and the USA. Her tutoria l\, Successful Strategies for Selling Usability into Organizations\, became a CHI classic. Sarah also led the conceptualization and development of The Hiser Element™ toolkit\, a user-centered design methodology created to hel p companies rapidly set up usability teams. \n \nSarah holds an MS from Ne w York University in interactive software design\, a BA from Smith College\ , and served as masters supervisor at The Royal Melbourne Institute of Tech nology. \n \nRSVP: \nYou must RSVP to attend\, as security is tight at Lib erty Mutual. Please send RSVPs to info@nhupa.org. \n \n+ + + \n \nStay i nformed about NH UPA meetings and events by joining the NH UPA Yahoo! group at: http://groups.yahoo.com/group/nh-upa/. \n \n+ + + END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080403 DTEND;VALUE=DATE:20080404 SUMMARY:Don't Make Me Think Usability Testing Workshop LOCATION:Boston\, Massachusetts\, USA DESCRIPTION:In this day-long session\, Steve Krug (author of Don't Make Me Think) will teach you how to do your own low-cost/no-cost testing that's si mple enough to make it a routine part of your design process. \n \nThe day will include... \n \n- A complete explanation of how Steve recommends doi ng testing (Hint: very simple\, very fast\, and very cheap) \n \n- Two liv e usability tests on attendees' sites\, so you can see the whole process in detail \n \n- A chance to practice conducting a test on your own site \n \n- Advice on how to interpret your findings and decide what changes to ma ke \n \n- Plenty of time to answer your questions about testing or any oth er aspect of usability \n \n \nWho should attend? \nThe short answer is “a nyone involved in publishing a Web site.” Graphic designers\, programmers\, writers\, editors\, project managers\, sole proprietors\, and VPs can all benefit from this session. \n \nWhether you already do testing and want to know more\, or have never done testing and want to start\, or even if you don't ever intend to do your own testing but are responsible for hiring\, m anaging\, or paying other people to do it\, this session will prove valuabl e. \n \nNOTE: We'll also be in Chicago on May 16th. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080407 DTEND;VALUE=DATE:20080413 SUMMARY:Usability Week 2008 New York LOCATION:New York\, New York\, USA DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in San Fran cisco\, London (UK)\, and Melbourne (Australia). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080417 DTEND;VALUE=DATE:20080418 SUMMARY:NH UPA April Meeting LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:When: \nThursday\, April 17th \nRefreshments & Networking: 6-7: 00 PM \nMeeting: 7:00 PM – 8ish \n \nWhere: \nFat Belly's Grill & Bar (http ://www.fatbellysgrillandbar.com) \n2 Bow Street \nPortsmouth\, NH 03801 \n \nStreet Map: http://tinyurl.com/448pk3 \nParking Map: http://tinyurl.com/y tsuz8 (street parking is also available) \n \nRSVP: \nAn RSVP is not requir ed\, but it helps us to have an idea of the head count for the venue. Pleas e send RSVPs to info@nhupa.org. \n \nTopic: \n~ Article Discussion ~ \n \n For this meeting\, we'd ask that you read the selected articles ahead of ti me (don't worry\, they're short articles\, not books)\, jot down at least o ne discussion point about each article\, then come prepared to discuss. You r discussion point can be a question\, an example from your experience\, or simply your perspective. We only ask that you keep your points constructiv e and not overly critical of the article or the authors. We will have two m oderators that will help facilitate the discussion. \n \nThank you for your votes on the articles to read. The three "winners" are: \n \n"Cultures of Prototyping"\, Michael Schrage \nhttp://hci.stanford.edu/bds/10-Schrage.pdf \n \n"Getting the Right Design and the Design Right: Testing Many Is Bette r Than One"\, Maryam Tohidi\, William Buxton\, Ronald Baecker\, Abigail Sel len. \nhttp://www.billbuxton.com/rightDesign.pdf \n \n"Feature Richness and User Engagement"\, Jakob Nielsen \nhttp://www.useit.com/alertbox/features. html \n \n \nNH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required. \n \nHope to see you the re! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080505 DTEND;VALUE=DATE:20080507 SUMMARY:Gerry McGovern - Creating Customer-Centric Website LOCATION:Ottawa\, Canada DESCRIPTION:If you are involved in managing\, developing\, or writing for w ebsites\, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content an d usability. \n \nGerry McGovern\, is making a repeat visit to Ottawa\, aft er his sold-out presentation last November\, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus o n the customer and on task completion\, rather than on themselves\, are the ones getting the most from their Web content\, whether it's selling produc ts or delivering services. \n \nThis two-day Masterclass will provide you w ith the knowledge and tools needed to create quality "killer Web content" a nd the arguments to support an approach that puts the customer at the very centre of your Web strategy. \n \nYou should attend this workshop if you ar e: \n- Writing\, editing or publishing Web content \n- Managing Web proje cts \n- Promoting websites \n- Concerned about Web usability \n \nThe Mas terclass is being hosted by Neo Insight Inc.\, in collaboration with the Ot tawa Centre for Research and Innovation (OCRI). \n \nDon't let others miss out on this opportunity. Please forward this announcement to friends and c olleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshop s and were so impressed that they have registered again for this Masterclas s. Come join us! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080507 DTEND;VALUE=DATE:20080508 SUMMARY:Gerry McGovern -Managing Customer-Centric Websites LOCATION:Ottawa\, Canada DESCRIPTION:This Executive session is for senior managers and executives wh o have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: \n \n- Take your vision and manage your website to realize your strategic objectives \n- Make decis ions based on data rather than opinion \n- Establish a clear return on inve stment \n- Maintain a clear focus to get maximum impact from limited resou rces \n- Develop actionable metrics for effectively managing the web chann el \n \nThe key challenge you face today with your website is not about te chnology or content. It’s about service. How do you let your customers (cit izens\, consumers and businesses) more quickly and more easily serve themse lves? Because on the Web it’s all about self-service. \n \nThe Web is about the shift in power from the organization to the customer. Simply put\, the Web empowers customers and citizens more than it empowers organizations. T he most successful websites are built around the needs of its users\, rathe r than the demands of organizations and managers. In the long-term\, being customer-centric is not a like-to-do\, it is a must-do. \n \nGerry McGovern is world-renowned speaker and expert on Web content and usability. He comm unicates the essential strategies that every manager needs to know\, in an engaging and humorous way that makes his message unforgettable. Do not miss this one-off opportunity \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080512 DTEND;VALUE=DATE:20080513 SUMMARY:Strategic Usability Engineering Workshop LOCATION:Ottawa\, Canada DESCRIPTION:This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. \n \nIt provides effective organizationa l skills that can be put to immediate use by interaction designers\, comput er scientists\, web designers\, software engineers\, graphic designers\, in formation architects\, usability engineers\, industrial designers\, and oth er professionals involved in pursuing the goal of optimal user experiences for end users. \n \nThe workshop outlines how to make the business case for usability engineering in general - and specific usability project plans in particular - by adapting general cost-justification techniques to estimate expected return on investment (ROI) for usability initiatives. This techni que can be used to solicit funding. Cost-justification is discussed across a wide variety of contexts\, including both commercial and internal traditi onal business applications\, public web sites\, intranets\, and web-based a pplications. \n \nDr. Deborah J. Mayhew (http://drdeb.vineyard.net) is an i nternationally recognized author\, teacher\, speaker and consultant on soft ware user interface design and usability engineering. She has been owner an d Principal Consultant of Deborah J. Mayhew & Associates\, a consulting fir m offering a wide variety of services related to usability engineering\, si nce 1986. \n \nFor more details about the program and leader\, see http://w ww.capchi.org/workshop.html \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080515 DTEND;VALUE=DATE:20080517 SUMMARY:Web Directions User Experience LOCATION:Melbourne\, Australia DESCRIPTION:Web Directions User Experience is a full day two track conferen ce\, plus an optional extra day of workshops\, focussing on concepts\, tech nologies and techniques for building great user experiences on the web. \n \n \n* Andy Budd (Clearleft) - Interaction design and usability \n* Robert Hoekman Jr (Miskeeto) - User experience evangelist \n* Lisa Herrod - User t esting \n* Emily Boyd (Remember the Milk) - Ajax techniques for great user experiences \n* Cameron Adams - Frontiers of Javascript (workshop) \n* Donn a Maurer - Getting content right \n* Jackie Moyes (News Digital Media) - Tu rning research into products \n* Oliver Weidlich - Mobile web user experien ce \n* Steve Baty - Analysing research data \n* Mathew Patterson (Campaign Monitor) - Designing for email \n \nWhatever your role - designer\, develop er\, IA\, product and project manager all the way to CIO and CTO - this wil l be an exciting day of informative\, stimulating content to send you home even better enabled to build the web. \n \nConference: $495 (early bird unt il April 11) \nWorkshops: $450 END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080516 DTEND;VALUE=DATE:20080517 SUMMARY:Don't Make Me Think Usability Testing Workshop LOCATION:Chicago\, Illinois\, USA DESCRIPTION:In this day-long session\, Steve Krug (author of Don't Make Me Think) will teach you how to do your own low-cost/no-cost testing that's si mple enough to make it a routine part of your design process. \n \nThe day will include... \n \n- A complete explanation of how Steve recommends doi ng testing (Hint: very simple\, very fast\, and very cheap) \n \n- Two liv e usability tests on attendees' sites\, so you can see the whole process in detail \n \n- A chance to practice conducting a test on your own site \n \n- Advice on how to interpret your findings and decide what changes to ma ke \n \n- Plenty of time to answer your questions about testing or any oth er aspect of usability \n \n \nWho should attend? \nThe short answer is “a nyone involved in publishing a Web site.” Graphic designers\, programmers\, writers\, editors\, project managers\, sole proprietors\, and VPs can all benefit from this session. \n \nWhether you already do testing and want to know more\, or have never done testing and want to start\, or even if you don't ever intend to do your own testing but are responsible for hiring\, m anaging\, or paying other people to do it\, this session will prove valuabl e. \n \nNOTE: We'll also be in Boston on April 3rd. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080519 DTEND;VALUE=DATE:20080525 SUMMARY:Usability Week 2008 London LOCATION:London\, United Kingdom DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k\, San Francisco\, and Melbourne (Australia). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080521 DTEND;VALUE=DATE:20080522 SUMMARY:NH UPA May Meeting: Sneak Peak @ Morae 3 & UserVue LOCATION:Bedford\, New Hampshire\, USA DESCRIPTION:When you think of TechSmith Morae\, you probably think of testi ng things on a computer screen—like a software application or Web site. But what about testing the iPhone user's experience? Could Morae speed up and simplify a whole range of testing methods\, from paper prototyping to in-de pth interviews to focus groups? Could it enable unmoderated testing? The Mo rae development team is hard at work to support all these methods and appro aches! In this session\, we'll pull back the curtain to give you a peek at what's coming...and demonstrate specific use scenarios. We hope you can joi n us! \n \nShane Lovellette\, the creator of Morae and UserVue\, will be he re from TechSmith to give us a demo and explain the benefits of using the n ew version of Morae and UserVue for conducting\, recording\, observing\, an alyzing\, and presenting the results of in-person and remote user research tests. \n \nSummary: \nThe demo will cover how to: collect local and remote test session data\, observe test sessions in local and remote environments \, and analyze test sessions with the advanced analytical capabilities of t he new v. 3.0 of Morae Manager (not out yet!) and UserVue. We will learn ab out automated and aggregated usability metric analysis\, graphing and repor ting\, as well as creating video highlight presentations. \n \nFor those of you who already use Morae and UserVue\, Shane will answer any questions yo u have about the products and give us all a demo of the new version of Mora e 3. \n \nAbout Shane Lovellette: \nShane Lovellette is the product manage r for Morae and UserVue. Shane came to TechSmith with over eight years of m anagement and production experience in video and television. \n \nRSVP: \nP lease send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080522 DTEND;VALUE=DATE:20080524 SUMMARY:WebVisions 2008 LOCATION:Portland\, Oregon\, USA DESCRIPTION:WebVisions explores the future of the Web with an all-star line up of visionary speakers that includes keynotes from Jeffrey Veen of Google and Lynne Johnson of FastCompany.com\, as well as sessions by Rashmi Sinha (Slideshare.net)\, Matt Haughey (MetaFilter)\, Christina Wodtke (Boxes and Arrows)\, Tjeerd Hoek (frog design)\, Bill DeRouchey (Ziba Design)\, Kimbe rly Blessing (Paypal) and many others. \n \nHalf day workshops feature accl aimed designer Roger Black ("Type Class")\, Aaron Gustafson ("Progressive E nhancement with Javascript and CSS")\, Erica O'Grady ("The Art and Science of Conversation in Social Media")\, Tyler Sticka ("The Control Freak's Gui de to Web Design")\, David McFarland ("Javascript for Designers") and more. \n \nConference Pass: $180 Early Bird* / $250 Standard \n*if purchased by March 31st \n \nWorkshops: $375 Early Bird* / $450 Standard \n*if purchased by March 31st \n \nGroup rates\, association discounts and student discoun ts are also available\; call Brad Smith at 503-230-2058 or email brad@webvi sionsevent.com for more information. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080522 DTEND;VALUE=DATE:20080523 SUMMARY:The Web and Beyond > Mobility LOCATION:Amsterdam\, Netherlands DESCRIPTION:The Web is in a state of motion: no longer is it primarily bein g accessed through PCs\, but more and more does it find its way into our ph ones\, our cars\, on the streets and in buildings. \n \nMobility tradition ally refers to characteristics in devices to handle information access\, co mmunication and business transactions while in a state of motion. What if w e place users at the center of attention? What does mobility mean to humans in a state of motion who interact with technological devices in their surr oundings? The Web and Beyond 2008: Mobility\, a conference organized by CHI Netherlands\, explores. \n \nThe Web and Beyond is a bi-annual conference\ , powered by CHI Netherlands. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080612 DTEND;VALUE=DATE:20080613 SUMMARY:PhillyCHI - Web Accessibility - Kel Smith LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Date: Thursday\, 6/12/2008 \nTime: 6 - 8PM \nLocation: Hunt Roo m\, Hamilton Hall\, University of the Arts \n320 South Broad St\, Philadelp hia\, PA 19102 \nRSVP: phillychi@gmail.com \n \nAbout the Presentation \nA California federal judge's recent decision not to dismiss a discrimination case against retailer Target Corp has possibly opened the door to future In ternet-related Americans with Disabilities Act claims. The ruling\, believe d to be the first indicating that the ADA can apply to the Internet\, bring s to light issues surrounding web accessibility and Section 508 of the Reha bilitation Act. \n \nIn this presentation\, Kel Smith will speak about the concept of barrier-free UX\, describe the practical benefits of compliance \, explore the legal and technical history of accessibility\, and offer adv ice to those who want to design attractive websites that meet the needs of all users. \n \nAbout the Speaker \nKel Smith is a conceptual technologist specializing in the design and usability of digital experiences\, with sti nts at such companies as GlaxoSmithKline and Yellowbook. His strong interes t in web accessibility has resulted in published articles\, lectures and se minars\; his piece titled "The Missing Link" appeared in The Practical Lawy er and Experience Magazine\, and he was recently interviewed by Bill Cullif er for the WOW Technology Minute series. \n \nIn February 2008\, Kel launc hed Anikto LLC to promote accessibility tactics across multiple disciplines and markets. He is currently the Director of Design and Development for Ta ndem Learning\, a company specializing in highly-interactive\, multimedia t raining experiences. \n \nAbout the Sponsor \nAvenue A | Razorfish is one o f the largest interactive marketing and technology services agencies in the world. The company helps industry leaders such as Starwood Hotels\, Kraft\ , Ford Motor Company and Carnival Cruise Lines use digital channels to acqu ire and service customers. \n \nVisit http://www.avenuea-razorfish.com for more information. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080616 DTEND;VALUE=DATE:20080622 SUMMARY:Usability Week 2008 San Francisco LOCATION:San Francisco\, California\, USA DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k City\, London (UK)\, and Melbourne (Australia). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080715 DTEND;VALUE=DATE:20080717 SUMMARY:Higher Education Web Symposium LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:The first and only web design conference for IT Professionals w orking in Higher Education. Join us and meet world renowned experts in the fields of usability\, user centered design\, CSS\, AJAX and many others. De signers\, Developers\, and Project Managers will all be able to benefit fro m the content presented over the course of two days. \n \nIn addition to th e formal presentations\, you will have the opportunity to meet and interact with people building and designing web applications in all the same areas you do: Student Affairs\, Faculty Issues\, Administrative Procedures\, and others. \n \nTopics covered will include AJAX and Web 2.0 technologies\, us ability testing\, CSS\, Web form design\, content management systems\, deve loping secure applications\, SEO\, usability\, and presentation skills for IT professionals. \n \nThe conference is sponsored by the University of Pen nsylvania and has a focus on Web practices in higher education\, but the to pics covered are not especially unique to higher ed. All practitioners will get a lot out of the material. \n \nSeats are limited\, so sign up today. The first 200 people to sign up will get a get to win a MacBook Air! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080717 DTEND;VALUE=DATE:20080718 SUMMARY:UIE Virtual Seminar -The Scent of a Web Page LOCATION:Virtual DESCRIPTION:You work hard providing top-notch content on your site. Will yo ur users find it? If they don't find it\, all that effort is for nothing. W hat can you do to guarantee that users find the content they've come lookin g for? \n \nIn this entertaining and informative seminar\, UIE’s Founder\, Jared M. Spool\, will show how designers control whether users find their s ite’s content or not. As users traverse through a web site\, UIE’s latest r esearch shows they encounter five different types of navigation pages. The designers of today’s most successful sites\, such as Lands’ End\, the Burea u of Labor and Statistics\, CNN\, and the BBC\, understand these different types of web pages and make design choices based on each page’s specific pu rpose. \n \nUse the promotional code "FIVEPAGES" to receive $30 off your re gistration price. \n \n[To learn more about how the Scent of Information wo rks\, we recommend you watch our previous UIE Virtual Seminar\, The Scent o f Information: Getting Users to Their Content first. It will give you a lit tle more depth on some of the concepts this seminar builds upon.] \n \nIn t his 90-minute online seminar\, you'll hear the most up-to-the-minute resear ch on how users navigate sites. You will learn best practices for designing the five types of navigation pages. \n \nInstead of traveling to a trainin g course\, you and your colleagues can hear the latest insights on the most important design topics right from your office. Once you purchase the semi nar\, you can watch the presentation right on your PC screen. \n \nJared M. Spool\, User Interface Engineering \n \nLength: 90 Minutes \n \nDate: July 17th\, 1pm ET / Noon CT / 11am MT / 10am PT \nPrice: Only $ 99.00 (include s handout)\, when you remember to use the promotional code "FIVEPAGES". END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080721 DTEND;VALUE=DATE:20080727 SUMMARY:Usability Week 2008 Melbourne LOCATION:Melbourne\, Australia DESCRIPTION:3-day intensive camp on Usability in Practice \n \n3-Day immers ion: Interaction Design with Bruce "Tog" Tognazzini \n \nSpecialized full-d ay tutorials: \n \n (*) Fundamental Guidelines for Web Usability \n (*) A pplication Usability 1: Page-Level Building Blocks for Feature Design \n ( *) Application Usability 2: Dialogue and Workflow Design \n (*) Intranet U sability 1 \n (*) Intranet Usability 2 \n (*) Websites That Sell: The Rol e of Motivational Psychology in Website Design \n (*) Email Newsletter Usa bility \n (*) Writing for the Web: Content Usability \n \nCome for as few or as many days as you like. \nThe same program is also offered in New Yor k City\, San Francisco\, and London (UK). \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080723 DTEND;VALUE=DATE:20080724 SUMMARY:NH UPA July Meeting LOCATION:Bedford\, New Hampshire\, USA DESCRIPTION:Topic: 10 Marketing Myths Usability Experts Need to Know \n \nS peaker: Aileen Cahill\, Customer Connections \n \nWhen: \nWednesday\, July 23rd \nRefreshments & Networking: 6-7:00 PM – Food & beverages will be prov ided. \nMeeting: 7:00 PM – 8ish \n \nWhere: \nChordiant Software\, Inc. (Go ogle map: http://tinyurl.com/43le9t) \n8 Commerce Drive \nBedford\, NH 0311 0 \n \nSummary: \nAs user experience professionals\, we work with marketing teams all the time. Successful collaboration isn't always easy\, but it's key to creating a superior customer experience that meets the goals of both the business and the customer. Aileen Cahill has helped re-engineer compan ies into becoming more customer focused for over 20 years. She will share i nsights from her time on the inside\; marketing's modus operandi\, key moti vators\, organizational metrics\, and facilitate an exploration of framewor ks and processes where collaboration will deliver a truly remarkable custom er experience\; both online and offline. \n \nAileen Cahill co-authored t he transformative marketing text used by leading MBA programs\, Internet Ma rketing: Building Advantage in a Networked Economy\, which presents a custo mer-focused framework for integrating marketing both online and offline. Sh e is a classically trained brand marketer from the Fortune 1\,000 and Custo mer Relationship Management pioneer who founded the Pepper + Rogers Group c onsulting division. Aileen is currently an Adjunct Professor of Marketing at the University of Southern Maine and is the Managing Partner of the cons ulting firm Customer Connections. Her MBA in marketing is from Cornell’s J ohnson Graduate School of Management and she graduated Magna Cum Laude with a degree in Experimental Psychology from SUNY Binghamton. \n \nRSVP: \nPle ase send RSVPs to info@nhupa.org so we have an idea of the head count for t he venue and refreshments. \n \n***NH UPA meetings are always open to anyo ne who is interested in attending. Membership to the UPA is NOT required.** * \n \nHope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080804 DTEND;VALUE=DATE:20080805 SUMMARY:UPA Puget Sound Chapter Formation Event LOCATION:Seattle\, Washington\, USA DESCRIPTION:UPA Puget Sound Chapter Formation Event w/guest speaker Arnie L und \n \nThe UPA Chapter of Puget Sound will be holding it’s official chapt er formation event on Monday\, August 4th. To celebrate\, we’ve invited Mi crosoft’s Arnie Lund to speak on his experiences in transforming a developm ent culture towards user-centered practices. \n \nWHAT: UPA Puget Sound Cha pter Formation Event w/Microsoft’s Arnie Lund \n \nWHEN: Monday\, August 4t h\, 2008 \n6-7pm – Chapter Formation Event (UPA Members Only) \n 7-9pm – Gu est Speaker Arnie Lund \n \nWHERE: The Google offices in downtown Fremont ( 651 N 34th Street\, Seattle WA 98103). \n \nREGISTRATION: http://upapugets ound.eventbrite.com/ \n \nMORE INFORMATION: \nArnie Lund is currently Direc tor of User Experience and UX Community Lead for Microsoft IT. He has spent more than 20 years working in the area of human factors\, managing user re search and design for a variety of emerging technologies. \n \nThe Usabilit y Professionals Association (http://www.upassoc.org/) is in the process of forming a local chapter in the greater Puget Sound area. \n \nThe UPA is a international\, non-profit association (501(c)(6))\, supporting professiona ls from a broad family of disciplines which structure and design the user e xperience in product development. \n \nHope to see you there! \n \nYours\, \nRobert Skrobe \nUPA Puget Sound \n----------------------------------- \nO n Yahoo: http://groups.yahoo.com/group/UPA_Seattle/ \nOn Facebook: http://w ww.facebook.com/group.php?gid=27781592999 \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080807 DTEND;VALUE=DATE:20080809 SUMMARY:IA & Collaborative design LOCATION:Sydney\, Australia DESCRIPTION:Information architecture (IA) involves structuring\, organising \, navigating\, labelling and indexing information on intranets and website s to assist organisations in achieving their information needs. It is used to decide how a site should be structured\, what kind of content it should host\, and how to accommodate its future growth. IA is the foundation of go od website or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. \n \nHowever \, many organisation’s websites and intranets were established several year s ago\, and may have been designed in an ad-hoc way\, since grown very larg e and difficult to manage\, and no longer accurately reflect the organisati on’s current goals\, priorities\, purpose\, or functions. As a result\, org anisations are finding that IA issues aren’t only important in design\, but also when revamping\, redesigning and upgrading their information systems\ , and are looking to IA to help them to locate the information they need\, make better choices and complete information tasks more rapidly and accurat ely. \n \nThis two-day interactive workshop will provide a thorough overvie w and understanding about how to effectively use information architecture t o make your intranet or website as effective as possible. It will cover a w ide range of information architecture issues such as the following: \n \n- What information architecture is and how it can facilitate user experience \n- Analysing and sorting content \n- Carrying out user research: surveys\ , focus groups and card sorting \n- Classifying\, sorting and labelling wi thin your information system \n- Using wireframes and site maps: the ‘bread and butter’ tools of IA \n- Navigating\, indexing and designing page layo uts \n- Involving users via research\, design games\, prototypes and testin g \n- Effectively carrying out your IA project: tips\, tools\, techniques and processes END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080814 DTEND;VALUE=DATE:20080815 SUMMARY:UIE Virtual Seminar: Galleries LOCATION:Virtual DESCRIPTION:In this seminar\, we take a detailed look at your site's most c ritical page: the gallery. Galleries are the most used navigational element on any web site and many sites have hundreds of them. And yet\, they are o ften the most difficult pages to design well. \n \nIn this presentation\, J ared will share some of UIE’s most important findings about gallery page de sign. You’ll learn: \n \n * How to utilize the Scent of Information to e nsure the user’s trigger words are present \n * How galleries help users make confident choices \n * The key elements that search result pages b orrow from the average gallery (and what makes them different) \n * Stra tegies for ordering links for easy findability. (Hint: Alphabetical order i sn’t one of them!) \n * When images help and when they get in the way \n * How dynamic Ajax elements can help or hinder a user finding what to c lick on \n * How to take advantage of when users are scanning and when t hey are reading \n \nUse the Promotional code "GALLERY" and receive out low est pricing of just $99. \n \nInstructor Biography \n \nJared M. Spool foun ded User Interface Engineering in 1988\, and has built the company into a l eading research\, training\, and consulting firm specializing in usability and experience design. He has been working in the field of usability and de sign since 1978\, before the term "usability" was ever associated with comp uters. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080902 DTEND;VALUE=DATE:20080903 SUMMARY:Usability expert review training LOCATION:London\, United Kingdom DESCRIPTION:For people in design teams who need rapid methods for assessing usability\, "How to carry out an expert review" is a 1-day usability train ing course that will show you how to spot usability problems in prototypes and finished products. Unlike courses in usability testing\, this course te aches you how to find and fix usability problems without involving end user s. \n \nAfter attending this course\, you will be able to carry out a range of usability inspection methods\, such as Nielsen's heuristic evaluation a nd a cognitive walkthrough. As well as a set of comprehensive notes\, you w ill leave the seminar with detailed usability checklists\, workbooks and st ep-by-step instructions to help you carry out the most valuable techniques. \n \nWHAT YOU'LL LEARN \n \n-Appreciate the difference between a usability inspection and someone’s personal opinion. \n-Learn and practice some quic k techniques for carrying out usability reviews of prototypes and finished products. \n-Find and fix usability bloopers before they become hard coded. \n-Apply Jakob Nielsen’s “heuristic evaluation” technique to software\, pr oducts and web sites. \n-Uncover the elements of your design that lead new users to make errors\, using the task-based "cognitive walkthrough" method. \n-Learn to spot usability problems in prototypes and finished products. \ n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080911 DTEND;VALUE=DATE:20080912 SUMMARY:High-Definition Design Research LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:WHEN: Thursday\, September 11\, 2008\, 6:00 - 8:00 PM (social t ime from 6:00 - 6:30 PM) \nWHERE: Heilmeier Hall\, University of Pennsylvan ia\, 220 S 33rd St\, Philadelphia\, PA 19104 \nRSVP: phillychi@gmail.com \n ---- \n \nAbout the Presentation \nLike the proverbial shoe-less cobbler's children\, user researchers have historically lacked appropriate technology for studying how people use technology. But this has changed with the emer gence of a variety of tools that can be applied to data gathering\, analysi s and sharing. Now there is a need for awareness and guidance in the select ion and use of such research technologies. \n \nThis presentation will cove r: \n- The basic characteristics of effective user research tools \n- Data on current usage of various technologies for data gathering\, analysis and presentation \n- Demonstrations and tips on the latest technology tools for conducting user research\, including high-speed digital video and pen comp uting \n- Concept designs of future user research tools \n \nFor more backg round on the topic: http://tinyurl.com/6ae3tg \n \nAbout the Speaker \nRob has over 15 years experience applying product/interface usability in the me dical\, industrial\, commercial and consumer fields. He is Director of Rese arch at Bresslergroup\, an award-winning product design and development fir m. Bresslergroup's research practice delivers expertise and training in des ign research\, human factors and usability. Previously he was Director of H uman Factors at Electronic Ink\, and held positions at Siemens Medical Solu tions and the Air Force Research Laboratory. \n \nRob is author of Designin gforHumans.com\, a blog focusing on events\, methods and technology related to user research. He has represented design research as a juror for the ID Magazine Annual Design Review and the International Design Excellence Awar ds. Rob holds a PhD in Human Factors/Experimental Psychology and is a Certi fied Professional Ergonomist (CPE). END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20080917 DTEND;VALUE=DATE:20080918 SUMMARY:NH UPA September Meeting LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:Topic: The Total Customer Experience: The Road Ahead \n \nSpeak er: Bill Gribbons\, Bentley \n \nWhen: \nRefreshments & Networking: 6-7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \nWher e: \nMad*Pow Media Solutions\, LLC \n40 Pleasant Street \nPortsmouth\, NH 03801 \n \nParking Map: http://tinyurl.com/ytsuz8 (street parking and free parking behind Mad*Pow at Ocean Bank is also available) \n \nSummary: \nUsa bility professionals are uniquely positioned to take advantage of the radic al changes occurring in the marketplace for technology products and service s. The competitive advantage in this sector is slowly shifting from one def ined exclusively by engineering\, to that of simplicity\, usability and the total customer experience. What are the implications of such a shift for o ur profession? \n \nTo compete and thrive in the constantly evolving high-t ech sector\, professionals working in this sector must also evolve. Based o n market and hiring data\, Dr. Gribbon's presentation will highlight the ch allenges and opportunities we face today and how we must prepare ourselves to take full advantage of these opportunities. He will highlight how the em ergence of the experience economy has opened exciting opportunities in new sectors such as healthcare\, financial services\, e-business\, gaming\, and consumer electronics. \n \nProfessor Gribbons is Director of the Human Fac tors and Information Design programs at Bentley\, where he teaches courses in human factors and information design on the undergraduate and graduate l evels. The Information Design Programs at Bentley are among the largest and most respected programs of this type in the country. Bill was also founder of the Design and Usability Center. Over the past twenty-five years\, he h as consulted with hundreds of companies around the globe on issues related to product design\, usability\, and the user experience as business strateg y. \n \nRSVP: \nPlease send RSVPs to info@nhupa.org so we have an idea of t he head count for the venue and refreshments. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081015 DTEND;VALUE=DATE:20081016 SUMMARY:NH UPA October Meeting: Motivating People to Sign LOCATION:Portsmouth\, New Hampshire\, USA DESCRIPTION:When: \nWednesday\, October 15th \nRefreshments & Networking: 6 -7:00 PM – Food & beverages will be provided. \nMeeting: 7:00 PM – 8ish \n \nWhere: \nPixelMEDIA \n222 International Drive \nSuite 175 \nPortsmouth\, NH 03801 \n \nSummary: \nThe usability of sign-up forms is a bugbear of any interface design professional. But what if the real hurdle wasn't usabilit y\, but motivation? Josh will show you techniques to motivate people to sig n up for your web application\, from leveraging social influence to getting rid of the sign up form completely! \n \nJoshua Porter is the founder of B okardo Design\, an interface design and strategy shop focusing exclusively on social web applications. He recently wrote the book "Designing for the S ocial Web". When he is not designing web sites\, Josh is speaking about it at conferences or writing about it at bokardo.com. He lets off steam by roc k climbing and keeping up with his two-year old. \n \nRSVP: \nPlease send R SVPs to info@nhupa.org so we have an idea of the head count for the venue a nd refreshments. \n \n***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081016 DTEND;VALUE=DATE:20081017 SUMMARY:Understanding User-Centred Design (Bristol\, UK) LOCATION:Bristol\, United Kingdom DESCRIPTION:Traditional web and software development is changing. Competiti ve advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use th at you can’t imagine your life without them… \n \nThis one-day workshop is designed to provide an insightful\, practical\, hands-on overview of the Us er-Centred Design (UCD) process and the range of different methods and tool s that can be used to enhance the user experience of websites\, application s and products. The workshop is of interest to anyone who has infuence in p roduct design decisions\, including project managers\, senior management\, developers\, marketing professionals\, business analysts and graphic design ers. \n \nThe workshop focuses on four key areas: \n \n* The strategic bene fits of UCD \n* Understanding your users \n* Design and prototyping \n* Tes ting and evaluation \n \nWHAT DO PEOPLE SAY ABOUT THE WORKSHOP? \n \n"Conci se\, informed and makes you want to stay for more. Always a good sign for a course. Highly recommended." \n \n"As course facilitators\, Stuart and his co-facilitator Darius Kumana\, were excellent: approachable\, pragmatic\, highly knowledgeable\, and passionate about their subject." \n \nREGISTRATI ON AND FURTHER INFORMATION \n \nThe workshop costs £295+VAT per person. To register or find out more\, visit http://www.pureusability.co.uk/ucdworksh op END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081105 DTEND;VALUE=DATE:20081108 SUMMARY:2nd Seminar on Usability and Accessibility MEXICO LOCATION:Monterrey\, Mexico DESCRIPTION:Usabilidad y Accesibilidad para la Web A. C. (UA Web) will be h osting the Second International Seminar on Usability and Accesibility for t he Web on November\, 5\, 6 and 7\, 2008. There will be keynote conferences by Jesse James Garrett (Adaptive Path) and Jose Manuel Alonso (W3C)\, two o f the most renowned experts in the area. \n \nThis seminar will provide a f orum for exchanging experiences in web usability and accessibility. It will allow us to gain a common ground and set common objectives. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081107 DTEND;VALUE=DATE:20081108 SUMMARY:User Research Friday LOCATION:San Francisco\, California\, USA DESCRIPTION:A half-day conference with five distinguished members of the Ba y Area’s UX community discuss advanced topics in UX and user research. Talk s include: \n \n"How to Lie with Design Research" \nDan Saffer - Author\, “ Designing for Interaction" \n \n"Research and Design: Ships in the Night?" \nSteve Portigal - Portigal Consulting \n \n"How Mental Models Helped Teams Do What They Dreamed" \nIndi Young - Author\, “Mental Models: Aligning Use r Strategy with Business” \n \n"The Autodesk Web Research Truth" \nMaya Pac heco - Senior Product Manager\, Autodesk \n \n"Ten Years of Wasted Research " \nNate Bolt\, El Presidente\, Bolt | Peters \n \nAlso\, you'll hear each speaker answer this question with a straight face: "Is research for scared\ , safe people?" \n \nStay afterwards for a drink-and-schmooze with a crowd of UX luminaries\, professionals\, and amateurs alike! Space is limited\, so learn more and register at userresearchfriday.com today! \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081112 DTEND;VALUE=DATE:20081115 SUMMARY:Nielsen Norman Group Conference LOCATION:Copenhagen\, Denmark DESCRIPTION:The lectures are arranged by IntraTeam. Please contact us if yo u have any questions. IntraTeam is in Denmark known for its communities of practise focusing on intranet. Please visit our website www.IntraTeam.com \n \nLearn more about the Nielsen Norman Group Conference by following the link below END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081113 DTEND;VALUE=DATE:20081114 SUMMARY:Philadelphia World Usability Day - Transportation LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:WHEN: Thu\, Nov 13\, 2008\, 6 - 8 PM \n \nWHERE: \nCenter for A utomation Technology Rm 061\, Drexel University \n3100 Market Street\, Phil adelphia\, PA 19104 \nCampus Map: http://www.drexel.edu/em/directions/map_u c.html \n \nRSVP: http://upadelawarevalley.org/events/event_detail.php?id=1 1 \n \nSPEAKERS \n \nUSER-CENTERED RESEARCH AND DEVELOPMENT FOR THE NEXT GE NERATION AIR TRAFFIC CONTROL SYSTEM\, Kenneth Allendoerfer \n \nThe US air traffic control system (ATC)\, one of the nation's most complex information technology and communication networks\, is increasingly plagued by congest ion and delays. To address these problems\, the FAA has embarked on a major redesign of the system\, known as NextGen. With a new generation of contro llers being hired and trained\, there is an opportunity to modernize the us er interfaces\, but which designs are the right ones? This talk will discus s several recent projects which use UCD methods to explore these issues. \n \nKenneth Allendoerfer is an engineering research psychologist with the FA A\, based at the William J. Hughes Technical Center in Atlantic City\, NJ. \n \nMAKING TRANSIT USEFUL IN PHILLY\, Scott Page \n \nTransit Oriented Dev elopment (TOD) is a national movement focused on encouraging growth and dev elopment in a way that leverages the value of local transit. In Philadelphi a\, many rail stations are located in areas that are largely vacant and und erutilized. This\, combined with a strong car culture\, leaves Philadelphia 's rail infrastructure – one of the best in the country – largely overlooke d. \n \nInterface Studio was engaged by Neighborhoods Now to explore how to transform 2 underused rail stations into active and vibrant neighborhood a menities. This talk will cover the key challenges to making transit useful in Philadelphia and share the findings of the study. \n \nScott Page founde d Interface Studio LLC\, an urban design and planning firm in Philadelphia to test and develop innovative urban design ideas. \n \nSPONSORS \nRosetta Marketing \nPhena \nMissionStaff \nDrexel iSchool \nG2 Interactive END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20081113 DTEND;VALUE=DATE:20081114 SUMMARY:World Usability Day 2008 LOCATION:Virtual DESCRIPTION:The 4th Annual World Usability Day is focused on Transportation and user-centered design. An initiative of the Usability Professionals' A ssociation will host events in 42 countries on November 13th and online to discuss issues pertaining to Usability and Transportation. Launching on Wor ld Usability Day is the Global Transport Challenge a way for anyone to meas ure\, monitor and minimize their travel carbon footprint. \nFor more info rmation visit www.worldusabilityday.org. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090129 DTEND;VALUE=DATE:20090130 SUMMARY:Webinar: User Research Beyond Usability LOCATION:Virtual DESCRIPTION:Most User Experience practitioners know a couple of research me thods fairly well and use them repeatedly\, but very few have a strong gras p of the entire landscape of research and analytic methods or when to use w hich method. For example\, despite publication of the method\, few practiti oners employ the use of desirability studies\, a method of assessing which attributes a particular design possesses in the minds of the target audienc e. In addition\, there isn’t a common understanding of when it is appropria te to harness the power of quantitative methods and when a qualitative appr oach will yield more useful insights\, nor how they complement each other. \n \nIn this hour-long Future Practice Webinar\, User Experience Leader Chr istian Rohrer will provide a framework for understanding and explaining dif ferent user research methods\, delve into details on a few of the lesser-kn own methods\, such as desirability and true intent studies\, and then discu ss key insights to succeed in modern-day corporate environments. \n \nThe B enefits \n \nChristian Rohrer profiles examples of cutting edge user resear ch from companies such as Yahoo!\, eBay and Microsoft\, and puts them into a framework to understand where they fit in. He will explain: \n * How t o classify user research methods in order to know when to use\, them and ho w to explain this to stakeholders \n * Why qualitative methods have uniq ue advantages \n * Desirability studies: how to assess designs and the a ttributes they possess in the minds of your users \n * Corporate issues when faced with different forms of insight generation\, like market researc h and web analytics \n * Strategies for moving user experience design cl oser to the decision-making \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090217 DTEND;VALUE=DATE:20090218 SUMMARY:NYC UPA 2/17: Ux & Analytics by Marko Hurst LOCATION:New York\, New York\, USA DESCRIPTION:The New York City Usability Professionals' Association presents : \n \nDesigning Outcomes for Usability: The Future of User Experience & An alytics \n \na presentation by Marko Hurst\, Director of User Experience at Colangelo \n \nPlease register at: http://nycupa20090217.eventbrite.com \n \nABOUT THE PRESENTATION \n \nEven as the pace of society\, business\, and the Internet continue to increase\, many budgets and time lines continue t o decrease. To compound this issue\, there is a serious disconnect between business goals\, user goals\, and what visitors actually do on your site. U X practitioners need a simple and efficient way to reconcile these diverse needs while taking action on their data. \n \nJoin us to learn about a new method for incorporating quantitative data such as web analytics and busine ss intelligence into your qualitative user experience deliverables: persona s\, wireframes\, and more. The presentation will include discussions of onl ine business models\, feedback loops for ensuring cross-discipline collabor ation\, and ongoing revisions. \n \nABOUT THE SPEAKER \n \nMarko Hurst has worked for Fortune 500 companies such as Proctor & Gamble\, Unilever\, Kraf t\, Ford Motor Company\, and Motorola. Marko also develops artificial intel ligence around decision-making. He maintains a blog on analytics at MarkoHu rst.com and is the co-author of "Search Analytics For Your Site." With Lou Rosenfeld\, Marko is bridging the gap between user experience and web analy tics by teaching UX professionals how to use quantitative data without a de gree in mathematics. This new direction in industry practice helps companie s see where they are leaving money on the table—and how to get it back. \n \nABOUT THE EVENT \n \nJPMorgan Chase \n270 Park Ave\, NYC 10017 \n(betw. 4 9–48th\, WEST side of Park) \n \nDoors open at 6pm. Announcements at 6:30. Presentation\, Q&A and optional dinner follow. \n \n$15 for non-members\; $ 10 for members\; $5 for students. \n \nPlease visit event page for addition al registration details: http://nycupa20090217.eventbrite.com \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090220 DTEND;VALUE=DATE:20090221 SUMMARY:Joint PhillyCHI | IDSA Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Event Details \nLocation: Mad River Bar & Grille \n126 Chestnut Street \nPhiladelphia\, PA 19106 US \nWebsite: http://www.maderiverphilly .com \nRSVP: Nice\, but not necessary: phillychi@gmail.com \n \nMad River B ar & Grille is something different from the Old City lounge scene. There ar e no ropes or private rooms for bottle service here. Instead\, you’ll find a welcoming atmosphere with a good-looking crowd of young professionals who are either meeting friends or making new ones seven days a week. Mad River is Old City’s only place with drink specials every day and serves our upsc ale pub menu for lunch and dinner daily. \n \nNamed after a famous ski run in Vermont\, Mad River opened on October 8\, 2004\, and has all the familia r trademarks of this popular East Coast concept\, from the copper-top bars to pairs of skis on the wall. \n \nAs always\, we hope to see you there! \n \nAbout PhillyCHI - PhillyCHI is the Philadelphia region’s professional gr oup for those interested in Human-Computer Interaction\, User Experience\, Usability and other related disciplines. We meet once a month to network an d discuss current topics in HCI. Check us out at http://phillychi.acm.org/. \n \nAbout IDSA Philly - Industrial Designers Society of America (IDSA) is the voice of the industrial design profession\, advancing the quality and positive impact of design. IDSA’s mission is threefold: \n \n * Lead the profession by expanding our horizons\, connectivity and influence\, and ou r service to members \n * Inspire design quality and responsibility thro ugh professional development and education \n * Elevate the business of design and improve our industry’s value \n \nMore information at: http://ww w.idsa.org END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090226 DTEND;VALUE=DATE:20090227 SUMMARY:PhillyCHI & Delaware Valley UPA Joint Meeting LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:WHEN: Thursday\, February 26\, 2009\, 6:00 - 8:00 PM \n* Meet & Greet from 6:00 - 6:30 PM * \n \nWHERE: John M. Huntsman Hall\, Room 260 \ nWharton School of Business \n3730 Walnut Street \nPhiladelphia\, PA 19104 \nMap: http://tinyurl.com/av96yb \nParking Info: http://www.facilities.upen n.edu/mapsBldgs/view_map.php3?id=419 \n \nOrganizations spend countless hou rs and lots of money worrying over the usability of their sites. But this u sually means simply seeing if users can navigate the site\, operate widgets \, and perform critical functions. Rarely do they ever test to see if users can read\, understand\, and use the site’s content. \n \nThis presentation by veteran readability tester Angela Colter\, will examine the how’s and w hy’s of readability testing. \n \nABOUT THE SPEAKER \n \nAngela Colter is a freelance usability and accessibility consultant in Philadelphia. \n \nShe has worked on numerous readability projects for the National Library of Me dicine\, National Institutes of Justice\, and Pfizer. While a senior usabil ity specialist at UserWorks\, she was the lead researcher for a Government Accountability Office study on the readability of credit card disclosure ma terials. \n \nAngela is a doctoral candidate at the University of Baltimore researching how to make search engines easier for users with low literacy skills. \n \nABOUT OUR SPONSOR \n \nLiberty Personnel Services is a staffin g firm formed with the guiding principles of professionalism\, integrity an d efficiency. We are committed to building long term relationships with our clients\, job seekers\, and our own employees. Our clients include Fortune 500 companies and small corporations ranging from start-ups to companies o ver 100 years old. Our proven system enables us to deliver a superior servi ce for both the employer and job seeker. For more information: http://www.l ibertyjobs.com/. \n \nHOSTING ORGANIZATIONS \n \nLearn about PhillyCHI at h ttp://phillychi.acm.org/. \n \nLearn about the UPA Delaware Valley at http: //upadelawarevalley.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090303 DTEND;VALUE=DATE:20090306 SUMMARY:International Intranet Conference -IntraTeam Event LOCATION:Copenhagen\, Denmark DESCRIPTION:We proudly present our biggest conference IntraTeam Event 2009 taking place on the 3rd\, 4th\, and 5th of March. As a participant in this conference you will get inspired on how to create value with your intranet and help your organisation get through the recession through knowledge shar ing\, communication\, collaboration and more efficient tools. \n \nThe 3-d ay-programme includes a broad range of speakers giving each their different advice on how to manage the challenges of running an intranet. \n \nThe in ternational experts are: \n \nHoward McQueen\, McQueen Consulting \nJames Robertson\, Step Two Designs \nJane McConnell\, NetJMC \nMartin White\, I ntranet Focus \nSteve Crescenzo\, Crescenzo Communications \nToby Ward\, Prescient Digital Media \n \nThe conference is arranged and coordinated by IntraTeam. In Denmark IntraTeam is known for its communities of practise f ocusing on intranet. Please contact us at Info@IntraTeam.dk if you have any questions. \n \nVisit our website: http://www.intrateam.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090311 DTEND;VALUE=DATE:20090312 SUMMARY:Joint PhillyCHI | CreativeConnects Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:WHEN: Wednesday\, March 11\, 2009\, 5:30-8:00PM \n \nWHERE: Alf a Bar\, Walnut Room \n1709 Walnut Street\, Philadelphia\, PA \nParking & Ma ss Transit: There are two parking garages located on 16th and Chancellor St . \nThe closest SEPTA stop is the Walnut-Locust station. \n \nInvitation: http://www.thebossgroup.com/modules/creative_connects/ \n \nJoin us for Cre ativeConnects\, a free social event hosted by The BOSS Group for creative\, marketing\, communications\, advertising and web professionals. Come netwo rk with colleagues\, meet new people\, keep up with industry news and get l eads on jobs and business opportunities. \n \nNo formal program\, no RSVP r equired\, lite bites and one drink for the first 35 attendees courtesy of T he BOSS Group. \n \nABOUT The BOSS Group \n \nThe BOSS Group is\, literally \, where talent and opportunity meet. It’s where creative and marketing com munications professionals come to find jobs and assignments\, resources and industry connections\, and where clients find the talent that will help th em succeed. \n \nWe’re committed to meeting the employment needs of employe rs and individuals with equal success. Our unparalleled staffing expertise for the creative industry and close partnerships with our talent and client s alike offer a true competitive advantage. The BOSS Group is a certified W omen’s Business Enterprise. \n \nABOUT PhillyCHI \n \nPhillyCHI is the Phil adelphia's chapter of the ACM SIG-CHI\, a professional and academic group f or those interested in user experience\, information architecture\, usabili ty and other related disciplines. Find more information at: http://phillych i.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090326 DTEND;VALUE=DATE:20090327 SUMMARY:PhillyCHI March Meeting - Dorothy Danforth LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:WHEN: Thursday\, March 26\, 2009\, 6:00-8:00 PM \n* Meet & Gree t from 6:00 - 6:30 PM * \n \nWHERE: Tyler School of Art\, Room B089 \nTempl e University \n2001 N. 13th Street \nPhiladelphia\, PA 19122 \n \nRSVP: Ple ase let us know you are coming at phillychi@gmail.com. \n \nABOUT THE PRESE NTATION \n \nDorothy M. Danforth will discuss various low overhead\, high-i mpact research methods available to Web Designers and UX professionals when creating new products\, scenarios for when and how to use these methods\, as well as general insights on how to get the most out of early stage R&D p rocesses. Some illustrative examples and ideas from past product-concept re search efforts will be provided. Talking points to include: \n• considerat ions when developing a UX focused research plan for a new product or concep t \n• how brand and corporate culture can impact and possibly drive interf ace decisions \n• how the research process can identify organizational kno wledge gaps (and vice versa) \n• integrating UX research within the creati ve (visual design) and engineering processes \n \nThe presentation is open to anyone with interest\, but could be particularly helpful for… \n• Web & Graphic designers who find themselves in the “accidental” UX consultant ro le \n• Product managers who would like some ideas on how to better integra te UX research into their product development lifecycles \n• Early and mid -level career UXD professionals \n \nABOUT THE SPEAKER \n \nDorothy M. Danf orth is founder and principal consultant for Danforth Media. http://danfort hmedia.com \n \nABOUT OUR SPONSORS \n \nGraphic and Interactive Design Prog ram at Tyler School of Art \nhttp://www.temple.edu/tyler/gaid.html \n \nAqu ent http://www.aquent.com \n \nPhillyCHI http://phillychi.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090327 DTEND;VALUE=DATE:20090328 SUMMARY:IA & Search in Action LOCATION:Sydney\, Australia DESCRIPTION:By attending the event\, you will hear how to: \n \n* Unify con tent with taxonomies and metadata \n* Migrate and manage content across mul tiple sites \n* Design content templates & website style designs \n* Conduc t user research to improve IA \n* Make site administration & publishing eas y but effective \n* See LIVE IA & search demonstrations \n* Benefit from le ssons learnt and pitfalls to watch out for \n \nPlaces are limited to ensur e a high level of interaction\, so register your place today! For a copy o f the full course brochure\, email Louise Badcock at louise.badcock@keyforu ms.com.au or call us on +61 2 9436 4255 or visit www.keyforums.com.au. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090409 DTEND;VALUE=DATE:20090411 SUMMARY:Workshop - Usability and Design Pattern LOCATION:Lugano\, Switzerland DESCRIPTION:This workshop gives you basic tools to value usability and to i dentify products' and services' problems. Moreover\, we will talk about des ign pattern\, standard solutions that you may use to solve usability proble ms. \n \nUntil 22th March: \none day € 400 / Fr. 600 \ntwo days € 600 / Fr. 900 \nLater: \none day € 500 / Fr. 750 \ntwo days € 750 / Fr. 1100 END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090420 DTEND;VALUE=DATE:20090422 SUMMARY:Web Directions Roadshow: Melbourne LOCATION:Melbourne\, Australia DESCRIPTION:Six full day workshops for web designers\, developers and manag ers \n \nIndi Young - Mental Models \n \nIf you are a product designer\, us er experience professional\, or design researcher looking to create better web products for your organisation or clients\, don’t miss this full day wo rkshop. \n \nLisa Herrod - Web usability: a holistic approach \n \nCreating a great user experience is now expected of the entire project team. This h ands on practical workshop is for people who need to understand usability i n the context of their role\, who want to improve their skills and take a m ore professional approach to it in their work. \n \nAndy Clarke - Visual We b Design Masterclass \nThis one day masterclass will inspire you to make th e best design possible for the web\, showing you new ways of working with C SS and standards based markup to create beautiful designs using classic typ ography and layout. \n \nChristian Heilmann - Pragmatic\, accessible JavaSc ript in a web services world \n \nIn this workshop we’ll take a rather mess ed up old web product and clean it up to make it accessible\, easy to maint ain and hand over to third parties\, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes\, and social systems like Twitt er\, Flickr and Delicious. \n \nBrian Fling - Creating mobile 2.0 web apps \n \nMore mobile devices can access the Internet than there are desktop com puters. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? I n this full day workshop we will find answers to both these questions by cr eating a mobile application together. \n \nGrant Young - Engaging social me dia \n \nThis workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical sess ion and although we will briefly touch on some popular sites\, the focus wi ll be on how you and your organisation can effectively and authentically en gage participants. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090422 DTEND;VALUE=DATE:20090423 SUMMARY:Web Directions Roadshow: Canberra LOCATION:Canberra\, Australia DESCRIPTION:Indi Young - Mental Models \n \nThere is no single methodology for creating the perfect web product. But you can increase your odds\, and one of the best ways to do this is to really understand users' reasons for doing things. Indi Young's Mental Models workshop will give you the tools t o help you grasp\, and design for\, those reasons. If you are a product des igner\, user experience professional\, or design researcher looking to crea te better web products for your organisation or clients\, don't miss this f ull day workshop. \n \nLisa Herrod - Web usability: a holistic approach \n \nCreating a great 'User Experience' is now expected not only of the Usabil ity Specialist\, but also of the entire project team. More than ever\, web practitioners across all roles within a team are required to have knowledge of and even experience in conducting user research and usability testing. The current economic climate adds to this pressure as businesses strive to get the best from their online investments. \n \nThis workshop is for peopl e who need to understand usability in the context of their role\, who want to improve their skills and take a more professional approach to it in thei r work. This is a hands on practical workshop combined with discussions on a variety of methods and approaches to implementing usability in the real w orld. \n \nAndy Clarke - Visual Web Design Masterclass \nSometimes\, in all the excitement about AJAX\, APIs\, frameworks and other technical whizz-ba ngs\, talk about visual design on the web gets lost. This one day mastercla ss by the the author of Transcending CSS\, Andy Clarke\, will inspire you t o make the best design possible for the web\, and show you how to discover new ideas and new ways of working with CSS and standards based markup. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090423 DTEND;VALUE=DATE:20090425 SUMMARY:Web Directions Roadshow: Sydney LOCATION:Sydney\, Australia DESCRIPTION:Six full day workshops for web designers\, developers and manag ers \n \nIndi Young - Mental Models \n \nIf you are a product designer\, us er experience professional\, or design researcher looking to create better web products for your organisation or clients\, don’t miss this full day wo rkshop. \n \nLisa Herrod - Web usability: a holistic approach \n \nCreating a great user experience is now expected of the entire project team. This h ands on practical workshop is for people who need to understand usability i n the context of their role\, who want to improve their skills and take a m ore professional approach to it in their work. \n \nAndy Clarke - Visual We b Design Masterclass \nThis one day masterclass will inspire you to make th e best design possible for the web\, showing you new ways of working with C SS and standards based markup to create beautiful designs using classic typ ography and layout. \n \nChristian Heilmann - Pragmatic\, accessible JavaSc ript in a web services world \n \nIn this workshop we’ll take a rather mess ed up old web product and clean it up to make it accessible\, easy to maint ain and hand over to third parties\, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes\, and social systems like Twitt er\, Flickr and Delicious. \n \nBrian Fling - Creating mobile 2.0 web apps \n \nMore mobile devices can access the Internet than there are desktop com puters. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? I n this full day workshop we will find answers to both these questions by cr eating a mobile application together. \n \nGrant Young - Engaging social me dia \n \nThis workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical sess ion and although we will briefly touch on some popular sites\, the focus wi ll be on how you and your organisation can effectively and authentically en gage participants. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090505 DTEND;VALUE=DATE:20090506 SUMMARY:Joint PhillyCHI | PANMA Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Location: Triumph Brewing Company \n117 Chestnut St Philadelph ia\, PA 19106 \nPhone: (215) 625-0855 \nDirections: http://www.triumphbrewi ng.com \n \nphillychi@gmail.com (nice\, but not necessary) \n \n \nAbout PA NMA \nThe Philadelphia Area New Media Association serves individuals and co mpanies involved in digital development. By offering a professionally and s ocially friendly environment\, PANMA enhances the interconnections in our c ommunity\, encourages locally trained and educated professionals to make th eir homes in the Philadelphia region\, and increases employment and busines s opportunities for our industry. \n \nThe Philadelphia Area New Media Asso ciation supports the regional digital development community. \n \nWe are we b designers\, graphic artists\, database developers\, programmers\, informa tion architects\, marketers and other professionals. \n \n \nAbout PhillyCH I \nPhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI\, an i nterdisciplinary academic and professional group interested in Human-Comput er Interaction\, User Experience\, Usability\, and other related discipline s. PhillyCHI holds monthly meetings and socials to network and discuss curr ent topics in HCI. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090520 DTEND;VALUE=DATE:20090522 SUMMARY:Etre Get Together 2009 LOCATION:London\, United Kingdom DESCRIPTION:Fancy spending two days in the company of the leading lights in the field of user experience...er...and some folks from Etre too? Want to learn everything there is to know about site search analytics and usability testing from the blokes who wrote the books on it? Then get yourself down to our Etre Get Together 2009. \n \nHere's the lo-down... \n \nWHO? \nLou Rosenfeld and Steve Krug - that is\, the fellas who (respectively) wrote In formation Architecture for the World Wide Web - aka "the information archit ect's bible" - and Don't Make Me Think - aka "the usability engineer's bibl e". \n \nWHAT? \nTwo day-long hands-on workshops on Site Search Analytics a nd Discount Usability Testing. \n \nWHERE? \nThe Institute of Contemporary Arts (ICA)\, London\, UK. \n \nWHEN? \nWednesday 20th to Thursday 21st May 2009. \n \nWHY? \nTo learn how to dramatically improve the performance of y our website by observing how people *really* use it \n \nHOW? \nhttp://even ts.etre.com/events/2009/etre-get-together/ \n \nRegister now...or miss out! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090525 DTEND;VALUE=DATE:20090526 SUMMARY:Recession-Proof Websites LOCATION:Ottawa\, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul\, captivating\, humorous and insightful session. \n \nThis Masterclass w ill give you the techniques and arguments to prove that a self-service\, to p tasks\, customer-centric approach will maximize value for your organizati on\, whether you are involved with a government\, university\, commercial w ebsite\, or intranet. \n \nIn Gerry's Masterclass\, you will learn: \n \n-H ow to identify the top tasks of your customers. \n-How to measure the perf ormance of these top tasks \n-How to create killer web content based on a unique approach developed over five years of research and testing. \n-The three golden rules of ranking high in search engines. \n \n"Gerry has a gi ft for making the complex simple\, the basics fresh\, and the important com pellingly so. This he accomplished with irrefutable logic\, a dollop of wit \, and a double serving of passion. The man knows his stuff -- and will mak e a believer out of you." \nDavid Shaw\, Asia-Pacific Brand & Communication s Manager\, HP Services\, Hewlett-Packard Company \n \nHosted by Neo Insigh t Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and Innov ation \n \nDon't let others miss out on this opportunity. Please forward th is announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshops and were so impressed that they have regi stered again for this Masterclass. Come join us! \n \nSeating is limited s o reserve your place early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090526 DTEND;VALUE=DATE:20090527 SUMMARY:Recession-Proof Websites LOCATION:Toronto\, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul\, captivating\, humorous and insightful session. \n \nThis Masterclass w ill give you the techniques and arguments to prove that a self-service\, to p tasks\, customer-centric approach will maximize value for your organizati on\, whether you are involved with a government\, university\, commercial w ebsite\, or intranet. \n \nIn Gerry's Masterclass\, you will learn: \n \n-H ow to identify the top tasks of your customers. \n-How to measure the perf ormance of these top tasks \n-How to create killer web content based on a unique approach developed over five years of research and testing. \n-The three golden rules of ranking high in search engines. \n \n"Gerry has a gif t for making the complex simple\, the basics fresh\, and the important comp ellingly so. This he accomplished with irrefutable logic\, a dollop of wit\ , and a double serving of passion. The man knows his stuff -- and will make a believer out of you." \nDavid Shaw\, Asia-Pacific Brand & Communication s Manager\, HP Services\, Hewlett-Packard Company \n \nHosted by Neo Insigh t Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and Innov ation \n \nDon't let others miss out on this opportunity. Please forward th is announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshops and were so impressed that they have regi stered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your place early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090526 DTEND;VALUE=DATE:20090527 SUMMARY:Recession-Proof Websites by Gerry McGovern LOCATION:Toronto\, Edmonton\, Vancouver\, Canada DESCRIPTION:If your customers cannot complete their top tasks on your websi te quickly and easily\, they will give up. That will result in them: \n \nG oing to a competitor\, or \nPicking up the phone to call you\, or \nWalking into the office to talk to you \nNo matter what option they choose\, every body has lost time and money. But if the website works … Well\, it is a far more cost-effective channel than phone or face-to-face. If you manage your website well\, you can become a hero to the bean-counter! And it’s good to be friends with the bean-counter during a recession. \n \nHosted by Neo In sight Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and I nnovation \n \nOttawa - Monday May 25 \nToronto - Tuesday May 26 \nVancouve r - Thursday May 28 \nEdmonton - Friday May 29 \n \nSeating is limited so r eserve your seat early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090528 DTEND;VALUE=DATE:20090529 SUMMARY:Recession-Proof Websites LOCATION:Vancouver\, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul\, captivating\, humorous and insightful session. \n \nThis Masterclass w ill give you the techniques and arguments to prove that a self-service\, to p tasks\, customer-centric approach will maximize value for your organizati on\, whether you are involved with a government\, university\, commercial w ebsite\, or intranet. \n \nIn Gerry's Masterclass\, you will learn: \n \n-H ow to identify the top tasks of your customers. \n-How to measure the perf ormance of these top tasks \n-How to create killer web content based on a unique approach developed over five years of research and testing. \n-The three golden rules of ranking high in search engines. \n \n"Gerry has a gif t for making the complex simple\, the basics fresh\, and the important comp ellingly so. This he accomplished with irrefutable logic\, a dollop of wit\ , and a double serving of passion. The man knows his stuff -- and will make a believer out of you." \nDavid Shaw\, Asia-Pacific Brand & Communication s Manager\, HP Services\, Hewlett-Packard Company \n \nHosted by Neo Insigh t Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and Innov ation \n \nDon't let others miss out on this opportunity. Please forward th is announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshops and were so impressed that they have regi stered again for this Masterclass. Come join us! \n \nSeating is limited so reserve your place early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090529 DTEND;VALUE=DATE:20090530 SUMMARY:Recession-Proof Websites LOCATION:Edmonton\, Canada DESCRIPTION:We are pleased to announce a series of presentations of an upda ted version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerf ul\, captivating\, humorous and insightful session. \n \nThis Masterclass w ill give you the techniques and arguments to prove that a self-service\, to p tasks\, customer-centric approach will maximize value for your organizati on\, whether you are involved with a government\, university\, commercial w ebsite\, or intranet. \n \nIn Gerry's Masterclass\, you will learn: \n \n-H ow to identify the top tasks of your customers. \n-How to measure the perf ormance of these top tasks \n-How to create killer web content based on a unique approach developed over five years of research and testing. \n-The three golden rules of ranking high in search engines. \n \n"Gerry has a gi ft for making the complex simple\, the basics fresh\, and the important com pellingly so. This he accomplished with irrefutable logic\, a dollop of wit \, and a double serving of passion. The man knows his stuff -- and will mak e a believer out of you." \nDavid Shaw\, Asia-Pacific Brand & Communication s Manager\, HP Services\, Hewlett-Packard Company \n \nHosted by Neo Insigh t Inc. in collaboration with \n(OCRI) Ottawa Centre for Research and Innov ation \n \nDon't let others miss out on this opportunity. Please forward th is announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. \n \nWe have several people who have attended previous Gerry McGovern workshops and were so impressed that they have regi stered again for this Masterclass. Come join us! \n \nSeating is limited s o reserve your place early! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090530 DTEND;VALUE=DATE:20090531 SUMMARY:Big (D)esign Conference LOCATION:Dallas\, Texas\, USA DESCRIPTION:The Big Design Conference is an intense day of learning within the scope of Strategy\, Social Media\, User Experience\, and Code Developme nt. Experts from across the country will gather to present theories\, resea rch\, experiences\, and best practices to students\, professionals\, and ex ecutives looking to stay on the bleeding edge. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090611 DTEND;VALUE=DATE:20090613 SUMMARY:UX conference in Europe! From Business to Buttons LOCATION:Malmö\, Sweden DESCRIPTION:This June in Malmö\, southern Sweden\, the conference “From Bus iness to Buttons” is on for the third year in a row. Some of the biggest in ternational names in business strategy\, interaction design and usability w ill be there holding keynotes\, lectures and workshops. Don't miss Garr Rey nolds\, master of presentation zen from Japan. Scott Berkun author of best selling book “Making things happen” and former manager at Microsoft. We als o proudly present Catriona Campbell\, one of the most recognizable faces in the UK digital industry and many many more. \n \nFor every interaction de signer\, business strategist and usability expert\, From Business to Button s is the meeting place in Europe. Especially these days\, we believe it is more important than ever to sharpen your skills and keep that competitive e dge And of course\, you do not want to miss the opportunity to meet people from all over Europe\, and the chance to tie new business contacts. \n \nS o\, don't miss out! Join us in Malmö\, Sweden\, June 11-12 \, by signing up at http://businesstobuttons.com/register \nEarly Bird Price (until April 3 0): 900 EUR END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090709 DTEND;VALUE=DATE:20090710 SUMMARY:Search\, Scent\, and the Pursuit of User Happiness LOCATION:Virtual DESCRIPTION:Teams often turn to a sophisticated built-in Search capability to \nhelp their users find what they seek. However\, our research has \nsho wn that technological magic isn't going to make the users \nsuccessful. Ins tead\, it's a simple understanding of what the users \nare seeking and how they look at it. \n \n> Search\, Scent\, and the Pursuit of User Happiness \n \nWith Jared M. Spool \nThursday\, July 9\, 2009 \n1:30pm ET / 12:30pm C T / 11:30am MT / 10:30am PT \n90 minutes \nTo register\, or learn more deta ils: \nhttp://cli.gs/6QYXQD \n \nRegister with the promotion code CONFABB\ , get our lowest price of $99 and lifetime access to the recording at no ex tra cost. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090714 DTEND;VALUE=DATE:20090715 SUMMARY:PhillyCHI Symposium Welcome Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Time: 6:00 - 8:00PM \nLocation: World Cafe Live \nAddress: 3025 Walnut Street\, Philadelphia\, PA 19104 \nPhone: 215-222-1400 \nWebsite: h ttp://worldcafelive.com \nDirections & Parking: http://www.worldcafelive.co m/info-directions.php \n \nRSVP: phillychi@gmail.com (nice\, but not necess ary) \n \n \nAbout Our Sponsor \n \nAquent is the talent agency for marketi ng and design professionals. We pair marketing and design specialists with challenging jobs to create inspired\, productive partnerships. Partnerships that produce meaningful work for our client companies and the talent we re present. For information about Aquent\, please visit http://www.aquent.com/ . \n \nAbout PhillyCHI \n \nPhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI\, an \ninterdisciplinary academic and professional group interested in Human-Computer Interaction\, User Experience\, Usability\, an d other related disciplines. PhillyCHI holds monthly meetings and socials t o network and discuss current topics in HCI. For more information visit: ht tp://phillychi.acm.org/. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090715 DTEND;VALUE=DATE:20090716 SUMMARY:PhillyCHI | UsabilityNJ Meeting - Jared Spool LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Jared Spool: What Makes a Design Seem Intuitive? \n \nTime: 6:0 0PM - 8:00PM (Social time from 6:00-6:30PM) \nLocation: Bossone Center Audi torium\, Drexel University \n31st & Market Streets Philadelphia\, PA 19104 \n \nDriving directions\, public transportation\, and parking: http://www.d rexel.edu/em/directions/directions_uc.html \n \nRSVP: phillychi@gmail.com \n \n \nAbout the Presentation \n \nEveryone wants an "intuitive" interface : the users\, the designers\, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight in to why it's hard and how to get past major obstacles. \n \nTo build an "int uitive" interface\, a designer has to do two things: (1) Take complete adva ntage of what the user already knows\, so what they see is completely famil iar to them and (2) make the act of learning anything new completely imperc eptible to the user. It turns out\, if the interface requires the user to r ealize they are learning something\, the "intuitive" label disappears insta ntly. \n \nIn this talk\, Jared will show: \n \n- How users need both tool knowledge and domain knowledge to complete their tasks \n- How simple probl ems with designs can cause big problems for users \n- What successful teams are doing to create experiences that delight \n \nJared will show examples from Microsoft Word\, MSN\, Google Talk\, Flickr\, Avis\, and many more. \ n \n \nAbout the Presenter \n \nIf you've ever seen Jared speak about usabi lity\, you know that he's probably the most effective\, knowledgeable commu nicator on the subject today. What you probably don't know is that he has g uided the research agenda and built User Interface Engineering into the lar gest research organization of its kind in the world. He's been working in t he field of usability and design since 1978\, before the term "usability" w as ever associated with computers. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090822 DTEND;VALUE=DATE:20090823 SUMMARY:Philadelphia Joint UX Summer Picnic LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Date and Time: Saturday\, Aug. 22nd\, 2009 (Rain Date: Sunday\, Aug. 23\, 2009)\, 1:00pm \nLocation: \nWashington Crossing Historic Park ( General Washington Pavilion) \nLord Sterling Rd. and Embarcation Rd. \nWash ington Crossing\, PA 18977 \nGoogle Map: http://tinyurl.com/mulvts \nPark W ebsite: http://www.ushistory.org/washingtoncrossing/visit/index.htm \nRSVP: phillychi@gmail.com (Please indicate the total number of attendees) \n \nP lease join PhillyCHI\, UsabilityNJ\, UPA Delaware Valley and PANMA for a fa mily-friendly affair (children and significant others are more than welcome ). We’ve reserved a pavilion at Washington Crossing Historic Park\, located right on the Delaware River. Feel free to bring Frisbees\, wiffle ball set s\, or any other items to add to the festivities. Park amenities include hi storic buildings\, monuments\, trails\, scenery\, etc. that you can explore before or after the picnic. \n \nWe have reserved the General Washington p ark pavilion\, which is a covered pavilion with picnic tables and grills. B athroom facilities are located next to the pavilion. Food and drinks will b e provided by none other than Marilyn Tremaine from UsabilityNJ (we hear sh e’s a fantastic cook). The menu will accommodate children\, vegetarians\, a nd meat-eaters. It will also be appropriate for people with a variety of al lergies and other dietary needs. \n \nPlease note that alcohol is not permi tted in the park. Dogs are welcome at the pavilion as long as they are leas hed (visitors must also clean up after their dogs). \n \nParking and Locati on Details: \nThere is no formal address for the pavilion. The most visible landmark is the pavilion’s bathroom\, a small brown building which is loca ted at the corner of Lord Sterling Rd. and Embarcation Rd. There is a parki ng area to the right of the bathroom along Embarcation Rd.\, and a sign nex t to the bathroom marked “General Washington.” Next to that sign is a short pathway leading to the pavilion. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090827 DTEND;VALUE=DATE:20090828 SUMMARY:Livia Labate: UX Health Check LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Date: Thursday\, August 27\, 2009 \nTime: 6:00PM - 8:00PM (Soci al time from 6:00-6:30PM) \nLocation: Wharton School of Business\, John M. Huntsman Hall\, Room 240 \nUniversity of Pennsylvania \n3730 Walnut Street Philadelphia\, PA 19104 \nDriving directions: http://tinyurl.com/av96yb  \n Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=41 9 \nRSVP: phillychi@gmail.com \n \n \nAbout the Presentation \nThe presenta tion will provide attendees with an introduction to the UX Health Check app roach and its use as a tool for collaborative UX strategy and management. \ n \nThe UX Health Check allows IA/UX professionals and their collaborators to introduce metrics of success and benchmarks to their product and service design decision-making\, from the most strategic to the most tactical aspe cts. \n \nMeasures of success that qualify and quantify user experience eff orts are scarce and not widely adopted. The UX Health Check approach introd uces a common language to measure how direct investments in improving the u ser experience result in concrete outcomes. \n \nAbout the Presenter \nLivi a Labate is Principal of Information Architecture and User Experience for C omcast Interactive Media where she designs media services across platforms. Livia is also part of the Board of Directors of the Information Architectu re Institute\, where she volunteers her time to help develop the practice a nd support IA practitioners. \n \n \nAbout PhillyCHI \nPhillyCHI is the Phi ladelphia region’s chapter of the ACM SIGCHI\, an interdisciplinary academi c and professional group interested in Human-Computer Interaction\, User Ex perience\, Usability\, and other related disciplines. PhillyCHI holds month ly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090913 DTEND;VALUE=DATE:20090917 SUMMARY:No conference LOCATION:Cambridge\, Massachusetts\, USA DESCRIPTION:no conference END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090923 DTEND;VALUE=DATE:20090924 SUMMARY:Using Design to Solve Our Client’s Problems LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Using Design to Solve Our Client’s Problems\, Each Step of the Way \n \nTime: 6:00PM - 8:00PM \nLocation: TBD \nRSVP: phillychi@gmail.com \n \n \nAbout the Presentation \nIn a series of thought-provoking 10 minute presentations from different members of our team\, we’ll share practical i deas that have arisen directly out of a few recent projects. \n \nWe’ll to uch upon the relationship between user experience thinking and several of o ur standard project phases\, outlined here: \n • Sales & Client Relations: Robert Jolly will explain how to quickly understand the client’s needs duri ng the sales process\, and identify possible approaches to solving business and design challenges. \n • Project Management: Dave DeRuchie will demonst rate how maintaining flexibility in web project management is the only way to manage the fluid nature of requirements. \n • Project Definition: Kevin Hoffman will talk about building kickoff meetings for maximum energy and in formation transfer. \n • Visual Design: Chris Cashdollar will explore what happens when you lead a project with visual thinking\, and how that impacts the UX phase. \n • Development: Jenn Lukas will review the biggest uh-oh m oments and often overlooked concepts out of information architecture and de sign that impact CMS planning\, and Mark Huot will draw a straight line bet ween critical decisions points during strategy\, UX\, design\, and their im pact on content management systems and back end implementation. \n \nWhethe r you’re an independent\, part of an internal team\, or at an agency\, this should be of use to anyone looking to close communication gaps in their pr ocess and answer the question “can’t we all just get along?” with a resound ing “Yes!” \n \n \nAbout Happy Cog \nFounded by visionary Jeffrey Zeldman a nd staffed by creative superstars\, Happy Cog delivers beautiful websites t hat never lose sight of the human being using them. From site structure to interface design\, from branding to content development\, Happy Cog’s peopl e are the authorities. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090929 DTEND;VALUE=DATE:20090930 SUMMARY:The User Experience & You LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:PhillyCHI Panel: The User Experience & You - Tuesday\, Septembe r 29\, 2009 \n \nTime: 7:30PM - 9:30PM \nLocation: Philips Hall Autograph L ibrary \nWest Chester University \nMap: http://tinyurl.com/2sbuyf \nRSVP: N ot required. \n \nLocation Details: Philips Hall Autograph Library is at th e corner of University Avenue and High Street. \n \nNote: The Autograph li brary is in the administrative offices section of the building\, not the ot her section where there is an auditorium. There is tunnel dividing two side s of the building\, and the Autograph Library is on the east side of the bu ilding\, the side closest to High Street. \n \n* Parking is available in a garage one block north and one block west of that location\, at the corner of Sharpless St. and Church St. for $1 per hour. * \n \n \n \nAbout the Pa nel \nThe Bureau of Labor Statistics tells us that in today’s world of work \, students can anticipate having 6-8 career changes following graduation. Of those\, two will probably be in areas that have not been identified or d efined currently. User Experience might be the field you didn’t know you we re looking for. \n \nSo what is User Experience? To answer that question\, PhillyCHI has put together a small panel of professionals to offer an intro duction to this growing and dynamic field. They will discuss their backgrou nds\, both educational and professional\, and describe how they came to wor k as user experience professionals. And they will demonstrate the work they to by discussing case studies and leading hands-on exercises\, including a n eyetracking study. \n \n \nAbout the Panelists \nDave Cooksey\, Founder & Principal \nsaturdave UX Consulting \n \nCasey Malcolm\, Director\, IA & U sability \nComcast Interactive Media \n \nMichael Summers\, Vice President\ , Usability \ngsi interactive \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20090930 DTEND;VALUE=DATE:20091001 SUMMARY:PhillyCHI | Electronic Ink Happy Hour LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:Time: 6:00PM - 8:00PM \nLocation: Electronic Ink \nOne South Br oad Street\, 19th Floor \nPhiladelphia\, PA 19107 \nMap: http://tinyurl.com /rynwxo \nParking: http://www.philapark.org/ \nRSVP by Monday\, September 2 8\, 2009: phillychi@gmail.com \n \n \nCome socialize with design and usabil ity professionals\, learn about the design process\, and tap into your crea tivity\, all over some tasty food and drinks. Also\, have a chance to win a raffle prize! \n \n \nAbout Electronic Ink \nAbout Electronic Ink Electron ic Ink is an international design consultancy dedicated to improving the wa y people interact with technology\, environments and one another. To learn more about Electronic Ink’s services\, please visit http://www.electronicin k.com. \n \n \nAbout PhillyCHI \nPhillyCHI is the Philadelphia region’s cha pter of the ACM SIGCHI\, an interdisciplinary academic and professional gro up interested in Human-Computer Interaction\, User Experience\, Usability\, and other related disciplines. PhillyCHI holds monthly meetings and social s to network and discuss current topics in HCI. Learn more at http://philly chi.acm.org/. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20091008 DTEND;VALUE=DATE:20091009 SUMMARY:PhillyCHI Social - Tech & Design Quizzo! LOCATION:Philadelphia\, Pennsylvania\, USA DESCRIPTION:In celebration of DesignPhiladelphia\, PhillyCHI is pleased to host a technology and design-themed Quizzo night. Trivia questions will be based on technology\, design\, architecture\, and other related topics. Pri zes will be awarded to the first and second place teams. So come socialize with design and user experience professionals\, try your hand at trivia\, a nd (hopefully) learn a thing or two\, all over tasty food and drinks. \n \ nDate: Thursday\, October 8\, 2009 \nTime: 8:00PM - 10:00PM (Play starts at 8PM\, so come early to get a table) \nLocation: National Mechanics \nAddre ss: 22 S. 3rd Street Philadelphia\, PA 19106 \nWeb: http://www.nationalmech anics.com/ \nMap & Directions: http://nationalmechanics.com/philadelphia-ho urs-directions \nRSVP: phillychi@gmail.com \n \nAbout DesignPhiladelphia \n Moving into its fifth year\, DesignPhiladelphia is the largest national cel ebration of its kind. This city-wide cultural event spotlights all things d esign from architecture to interior design\, fashion to product design\, te xtile to graphic design. It's a journey exploring exhibitions\, workshops\, studio tours\, lectures\, special events and product roll-outs that inspir e\, engage\, excite and delight. \n \nCheck the website regularly as the ca lendar continues to evolve\, calls for entry are posted\, and news items ar e shared: http://designphiladelphia.org/. \n \nAbout PhillyCHI \nPhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI\, an interdisciplina ry academic and professional group interested in Human-Computer Interaction \, User Experience\, Usability\, and other related disciplines. PhillyCHI h olds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20091011 DTEND;VALUE=DATE:20091017 SUMMARY:Usability Week 2009 LOCATION:Las Vegas\, Nevada\, USA DESCRIPTION:Fundamental Guidelines for Web Usability\, Jakob Nielsen\, Kara Pernice\, & Hoa Loranger \n \nInteraction Design 1\, Bruce “Tog” Tognazzin i \n \nAgile Development and Usability\, Chris Nodder \n \nWrite Your Way t o Cost-Effective Online Customer Care\, Catherine Toole \n \nUser Testing\, Garrett Goldfield \n \nInteraction Design 2\, Bruce “Tog” Tognazzini \n \n Ajax Design and Usability\, William Hudson \n \nInformation Architecture 1\ , Jen Cardello \n \nAll Your Own Words: How to Create a Brand Tone of Voice Online\, Catherine Toole \n \nConstructing Data-Driven Personas\, John Pru itt & Tamara Adlin \n \nApplication Usability 1\, Chris Nodder \n \nResearc h Beyond User Testing\, Christian Rohrer \n \nContent Usability 1\, John Mo rkes \n \nInformation Architecture 2\, Jen Cardello \n \nDesigning for Mobi le Devices\, Raluca Budiu \n \nFrom User Data to Great Design\, Tamara Adli n & John Pruitt \n \nApplication Usability 2\, Chris Nodder \n \nManaging U ser Experience Strategy\, Christian Rohrer \n \nContent Usability 2\, John Morkes \n \nWireframing and Prototyping\, Hoa Loranger \n \nCard Sorting\, William Hudson \n \nDesigning Multi-User Services: Lessons from Social Psyc hology\, John Boyd \n \nDesigning Complex Applications and Websites 1\, Lyn n Pausic \n \nIntegrating Social Features on Mainstream Websites\, Jen Card ello \n \nIntranet Usability 1\, Kara Pernice \n \nWebsites that Sell\, Bru ce “Tog” Tognazzini \n \nGuerilla Usability: UCD Without a Budget\, Garrett Goldfield \n \nResearch Update\, Raluca Budiu \n \nDesigning Complex Appli cations and Websites 2\, Lynn Pausic \n \nUsability and the Human Mind: How Your Customers Think\, Hoa Loranger & Raluca Budiu \n \nIntranet Usability 2\, Kara Pernice \n \nThinking by Design: How to Work with User-Centered\, Cross-Functional Teams\, Armando González\, Dorelle Rabinowitz\, & Elissa Darnelle \n \nCompetitive Usability Testing\, John Morkes END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20091112 DTEND;VALUE=DATE:20091113 SUMMARY:NYC UPA & IxDA Present "World Usability Day" LOCATION:New York City\, New York\, USA DESCRIPTION:November 12th is World Usability Day\, and this year's theme is "Designing for a Sustainable World". NYC UPA is pleased to partner with Ix DA and the School of Visual Arts to present a diverse mix of thought leader s who will speak about their experiences connecting sustainability with usa ble design. \n \nOur speaker list includes: \n * Peter Mullan\, Director of Planning for Friends of the High Line - Keynote \n * Beto Lopez\, Se nior Designer at IDEO \n * Ted Booth\, Interaction Design Lead at Smart Design \n * J Grossen\, Creative Director at Frog \n * Debera Johnson \, Academic Director of Sustainability at Pratt \n \n…along with a number o f entrepreneurs who have built successful business models around the core values of sustainability and social responsibility. \n \nWho should attend? \n \nThis conference directly benefits marketers\, designers and researche rs who seek to integrate sustainability in branding\, product design and me ssaging in an authentic way. Consumers increasingly consider sustainabilit y in their checkout (or clickthrough) decisions and attach value to brands and experiences that win on intuitive\, engaging design and social responsi bility. This event is a chance to hear directly from successful pioneers in the field and incorporate their ideas and actions into practice. \n \nIf y our employer isn't yet focused on sustainability and you want to lead the w ay\, or if you want to work for a company that already fights the good figh t\, this event represents a great networking opportunity. But seats are lim ited\, so mark November 12th in your calendar and register at http://nycupa .org/WorldUsabilityDay now. \n \nDate: November 12th \nLocation: School of Visual Arts Auditorium \n333 West 23rd Street (between 8th & 9th) \nNew Yor k\, NY 10011 \n \nRegistration from 12-1PM \nProgram: 1-5:30PM \nNetworking : 5:30-6:30PM \nLight lunch & refreshments included. \n \nStudents $25 \nNY C UPA members $65 \nNon-members $95 \n \nFor more information and to regist er\, visit http://nycupa.org/WorldUsabilityDay END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100220 DTEND;VALUE=DATE:20100221 SUMMARY:Workshop on Writing for the Web - How to attract a LOCATION:Mumbai\, India DESCRIPTION:Highlights of the Workshop: \nThe last one hour of the workshop is dedicated for discussion on participants’ online products. Plan to brin g your web content to the workshop and you will have an opportunity to comp are it to Workshop samples\, get expert feedback and revise it with worksho p participant’s inputs. \n \nVenue for this workshop: \nGolden Chariot \, Roof top \, \nV Mall business center\, \nOff W.E. Highway\, \nThakur Co mplex \, Kandivali (East) \, \nMumbai – 400 101 \n \nTime : 3 PM to 6PM fo llowed by one hour of discussion on participants’ online products. \n \nWor kshop Fee – Rs. 1000 per participant \n \nAbout the Workshop instructor: \nNeha Modgil – Neha is an expert on User Centered Design and Web Usability . She has taken various workshops for Web Usability and Trends in Web Desig n for Technology and Product teams of leading portals in India and overseas \, Technical & Management teams of Internet startups and The Indus Entrepre neurs (TiE) member companies. She has been a speaker at various national an d international conferences including CHI – Canada\, UPA – China and CUE – Pune. Neha has also taught Interaction Design courses at MIT\, Pune. \nNeh a is also the Co-founder of a leading Usability Consulting & Research firm – Techved Design. The firm has offered Usability consultancy to clients lik e GE\, Paypal\, shaadi.com\, naukri.com\, Dell etc. She has experience in s trategizing and conceptualizing designs for various domains like E-commerce \, Social Networking sites\, Intranets\, Banking and Finance applications e tc. She has also helped internet businesses look at their web logs and usag e data to interpret user behaviour. \n \nFor any further queries\, \nYou can speak with Sampada at : +91. 22. 40163004 / +91. 9819790931 \nYou can also drop in a mail at: workshops@techved.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100304 DTEND;VALUE=DATE:20100305 SUMMARY:Nielsen Norman Group: Usability Week\, Toronto LOCATION:Toronto\, Canada DESCRIPTION:Monday\, 9 August\, 2010 \n * Information Architecture 1 \n Jen Cardello & Kathryn Whitenton \n * Writing for the Web 1 \n Janelle Estes \n * User Testing \n Celeste Buckhalter \n * Visu al Web Design 1 \n Tammy Liran Guy \n * Interaction Design 1 \n Bruce “Tog” Tognazzini \n \nTuesday\, 10 August\, 2010 \n * Informatio n Architecture 2 \n Jen Cardello \n * Writing for the Web 2 \n Janelle Estes \n * Principles of HCI \n Kathryn Whitenton \n * Visual Web Design 2 \n Tammy Liran Guy \n * Interaction Design 2 \n Bruce “Tog” Tognazzini \n \nWednesday\, 11 August\, 2010 \n * Fund amental Guidelines for Web Usability \n Jakob Nielsen\, Hoa Loranger\, & Kara Pernice \n * Agile Development and Usability \n Melissa Fed eroff \n * Email Newsletter Usability \n Janelle Estes \n * Inte grating Social Features on Mainstream Websites \n Jen Cardello \n * Interaction Design 3 \n Bruce “Tog” Tognazzini \n \nThursday\, 12 Aug ust\, 2010 \n * Usability and the Human Mind: How Your Customers Think \ n Hoa Loranger \n * Application Usability 1 \n Kara Pernice \n * Big\, Famous Sites: Design Patterns \n Celeste Buckhalter & Kath ryn Whitenton \n * Brand Tone of Voice Online \n Catherine Toole \n \nFriday\, 13 August\, 2010 \n * Wireframing and Prototyping \n Hoa Loranger \n * Application Usability 2 \n Kara Pernice \n * Bran d as Experience \n Kara McCain \n * Customer Care Content as User E xperience \n Catherine Toole \n \nSaturday\, 14 August\, 2010 \n * Visioneering \n Jakob Nielsen\, Kara Pernice\, & Kathryn Whitenton \n * Websites that Sell \n Bruce “Tog” Tognazzini \n * Emerging Pat terns for Web Design \n Kara McCain \n \nHilton Toronto \n145 Richmond Street West \nToronto\, Ontario M5H 2L2 \nCanada \n \nTel: +1 (416) 869-34 56 \nFax: +1 (416) 869-3187 END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100322 DTEND;VALUE=DATE:20100323 SUMMARY:Nielsen Norman Group: Usability Week LOCATION:New York\, New York\, USA DESCRIPTION:Agenda (New York) \n \nMonday\, March 22\, 2010 \nChoose one of the following full-day tutorials: \n \n * Writing for the Web 1 \n Hoa Loranger \n * Emerging Patterns for Web Design \n Kara McCain \n * Intranet Usability 1 \n Kara Pernice & Amy Schade \n \nTuesday \, March 23\, 2010 \nChoose one of the following full-day tutorials: \n \n * Writing for the Web 2 \n Hoa Loranger \n * User Testing \n Celeste Buckhalter \n * Intranet Usability 2 \n Kara Pernice & Am y Schade \n * From Print to Web \n Kara McCain \n \nWednesday\, Mar ch 24\, 2010 \nChoose one of the following full-day tutorials: \n \n * F undamental Guidelines for Web Usability \n Jakob Nielsen\, Kara Pernic e\, & Hoa Loranger \n * Integrating Social Features on Mainstream Websit es \n Jen Cardello \n * Designing Mobile Websites \n Raluca Bu diu \n \nThursday\, March 25\, 2010 \nChoose one of the following full-day tutorials: \n \n * Information Architecture 1 \n Jen Cardello \n * The Human Mind and Usability: How Your Customers Think \n Hoa Loran ger & Raluca Budiu \n * Big\, Famous Sites: Design Patterns \n Cele ste Buckhalter\, Marieke Obdeyn\, & Kathryn Whitenton \n \nFriday\, March 2 6\, 2010 \nChoose one of the following full-day tutorials: \n \n * Email Newsletter Usability \n Amy Schade \n * Information Architecture 2 \n Jen Cardello \n * iPhone Apps Design \n Raluca Budiu \n \n REGISTER: \nhttp://www.nngroup.com/events/new_york/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100324 DTEND;VALUE=DATE:20100327 SUMMARY:Science & Art of Effective Web and App Design LOCATION:Hong Kong\, Hong Kong DESCRIPTION:Course Objectives \n \n- Identify\, select\, and implement appr opriate navigation models used to build intuitive navigation structures\; \n?- Make better decisions and recommendations to improve visual design\, i ncluding: layout\, color\, graphics and icons\, and text\; \n?- Implement effective usability-based information architecture and content presentation \; \n?- Ensure intuitive interaction through appropriate UI control select ion and error and feedback design\; \n- Increase design efficiency using We b and application standards. \n \nCourse Highlights \n \n- Free screen revi ew: Participants can submit 2 screens from their websites/applications. HFI experts will conduct a free usability audit and provide redesign recommend ations. ? \n?- Customized course materials for Hong Kong region: Besides i nternational best practices\, participants will learn through several engag ing examples and case studies from Hong Kong and around\, including project s executed by HFI in Hong Kong and Greater China. \n \nFor details\, visit: www.humanfactors.com/training/scheduleHongKong.asp \n \nThe Trainer - Jian ming Dong\, PhD \n \nDr Dong is the Managing Director of HFI Greater China. He is responsible for developing business strategies\, managing the operat ions and delivering top technical programs. \n \nHuman Factors Internation al (HFI) \n \n?HFI is the world leader in user-centered design. We offer a complete usability suite – consulting\, training and certification\, and pr oducts to help organizations create intuitive\, easy-to-use Web sites and a pplications. HFI is a global corporation with 13 offices worldwide. HFI con sultants have led over 250 corporate standards customization projects for F ortune 500 clients\, including HP\, Nokia\, Samsung\, Sun Microsystems\, Mi crosoft and SAP. \n \nCourse fees: HK$8\,000 ?? \nEarly Bird Discount: HK$7 \,500 if you register by 28 Feb ? \n?Group Discounts: HK$7\,500 per partici pant if 2+ attend from the same company \n \nRegistration: ?Call Ada Yuen a t (852) 6259-0824 or email us at training_hk@humanfactors.com END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100419 DTEND;VALUE=DATE:20100420 SUMMARY:Nielsen Norman Group: Usability Week\, Chicago LOCATION:Chicago\, Illinois\, USA DESCRIPTION:Monday\, April 19\, 2010 \n * Usability In Practice: 3-Day I ntensive Camp (Day 1) \n Jakob Nielsen\, Hoa Loranger\, Kara Pernice\, & Amy Schade \n * Interaction Design 1 \n Bruce “Tog” Tognazzini \ n * From Print to Web \n Kara McCain \n \nTuesday\, April 20\, 2010 \n * Usability In Practice: 3-Day Intensive Camp (Day 2) \n Jakob Nielsen\, Hoa Loranger\, Kara Pernice\, & Amy Schade \n * Interaction De sign 2 \n Bruce “Tog” Tognazzini \n * Visual Web Design 1 \n T ammy Liran Guy \n \nWednesday\, April 21\, 2010 \n * Usability In Practi ce: 3-Day Intensive Camp (Day 3) \n Jakob Nielsen\, Hoa Loranger\, Kar a Pernice\, & Amy Schade \n * Interaction Design 3 \n Bruce “Tog” T ognazzini \n * Visual Web Design 2 \n Tammy Liran Guy \n \nThursday \, April 22\, 2010 \n * Fundamental Guidelines for Web Usability \n Jakob Nielsen\, Hoa Loranger\, & Kara Pernice \n * Agile Development an d Usability \n Melissa Federoff \n * iPhone Apps Design \n Ral uca Budiu \n * Email Newsletter Usability \n Amy Schade \n * Gue rilla Usability: UCD Without a Budget \n Garrett Goldfield \n * Int egrating Social Features on Mainstream Websites \n Jen Cardello \n \nF riday\, April 23\, 2010 \n * Information Architecture 1 \n Jen Card ello & Kathryn Whitenton \n * Writing for the Web 1 \n Hoa Loranger \n * Designing for Mobile Devices \n Raluca Budiu \n * Emerging Patterns for Web Design \n Kara McCain \n * Intranet Usability 1 \ n Kara Pernice & Amy Schade \n * Application Usability 1 \n Ga rrett Goldfield \n \nSaturday\, April 24\, 2010 \n * Information Archite cture 2 \n Jen Cardello \n * Writing for the Web 2 \n Hoa Lora nger \n * The Human Mind and Usability: How Your Customers Think \n Raluca Budiu \n * Big\, Famous Sites: Design Patterns \n Celeste B uckhalter\, Marieke Obdeyn\, & Kathryn Whitenton \n * Intranet Usability 2 \n Kara Pernice & Amy Schade \n * Application Usability 2 \n Garrett Goldfield \n \nREG: http://www.nngroup.com/events/chicago/ END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100512 DTEND;VALUE=DATE:20100515 SUMMARY:UX Lx: User Experience Lisbon LOCATION:Lisbon\, Portugal DESCRIPTION:User Experience Lisbon is an unmissable User Experience event h appening May 12 to 14 in beautifully sunny Lisbon\, in Portugal. \n \nWe si gned up a fantastic set of world renowned speakers\, including: \n \n* Stev e Krug: author of "Don't Make me Think" \n \n* Jared Spool: author of "Web Site Usability" \n \n* Peter Merholz: from Adaptive Path\, author of "Subje ct to Change" \n \n* Luke Wroblewski: from Yahoo!\, author of "Web Form Des ign" \n \n* Dan Saffer: author of "Designing for Interaction" \n \n* Bill S cott: author of "Designing Web Interfaces" \n \n* Donna Spencer: author of "Card Sorting" \n \n* Brian Fling: author of "Mobile Design and Development " \n \n* Eric Reiss: author of "Practical Information Architecture" \n \n* Larry Constantine: author of "Software for Use" \n \nAnd more: Susan Weinsc henk\, Dana Chisnell\, Caroline Jarrett\, Manuel Lima\, David Malouf\, Sabr ina Mach and James Page. \n \nRegister now: http://www.ux-lx.com/registrati on.html \n \nPrices start at 295 Euros. \n \nDiscounts of up to 20% availa ble for members of the UPA\, ACM SIG-CHI\, IAI\, IxDA \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100528 DTEND;VALUE=DATE:20100529 SUMMARY:The Big Design Conference LOCATION:Dallas\, Texas\, USA DESCRIPTION:Experts from across the country will gather to present theories \, research\, experiences\, and best practices to students\, professionals\ , and executives looking to stay on the bleeding edge. \n \nSpeakers inclu de Jared Spool (founder\, User Interface Engineering)\, Bill Scott (Netflix /author of Designing Web Interfaces: Principles and Patterns for Rich Inter actions)\, Russ Unger (principal\, UserGlue)\, Ryan Merket (founder\, Ping. fm)\, Chris Bernard (UX Evangelist\, Microsoft)\, and many more (full list at http://bigdesign10.com/speakers/). \n \nCost is a mere $50 per day (when both days are purchased together). The event will sell out\, get your tick ets now! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100528 DTEND;VALUE=DATE:20100529 SUMMARY:The Big Design Conference LOCATION:Dallas\, Texas\, USA DESCRIPTION:The Big Design Conference is two intense days (May 28th & 29th) of learning within the scope of Strategy\, Social Media\, User Experience\ , and Code Development. \n \nExperts from across the country will gather to present theories\, research\, experiences\, and best practices to students \, professionals\, and executives looking to stay on the bleeding edge. \n \nSpeakers include Jared Spool (founder\, User Interface Engineering)\, Bil l Scott (Netflix/author of Designing Web Interfaces: Principles and Pattern s for Rich Interactions)\, Russ Unger (principal\, UserGlue)\, Ryan Merket (founder\, Ping.fm)\, Chris Bernard (UX Evangelist\, Microsoft)\, and many more (full list at http://bigdesign10.com/speakers/). \n \nCost is a mere $ 50 per day (when both days are purchased together). The event will sell out and prices will go up as the event gets closer\, get your tickets now! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100712 DTEND;VALUE=DATE:20100714 SUMMARY:UIE Web App Masters Tour LOCATION:Seattle\, Washington\, USA DESCRIPTION:July 12 & 13\, Seattle\, Washington \n \nBe ready to be immerse d in the most intense discussions\, dealing with everything from coping wit h complex navigation to integrating social components. You'll learn about t he newest web app design patterns and how to entice your users to try your latest functionality. \n \nThese folks define the front lines of today's we b app designs: \n \n* Author of Web Form Design\, Luke Wroblewski\, on movi ng beyond static forms \n \n*37signals Ryan Singer sharing their design pro cess \n \n*Co-author of Designing Web Interfaces\, Bill Scott\, on design p atterns \n \n*Consultant Stephen Anderson on seductive interactions \n* Mar riott's Director of User Research\, Ken Kellogg\, describing Marriott's web site redesign \n \n* Co-authors of Designing Social Interfaces\, Christian Crumlish on designing for social interactions \n \n*Twitter's Doug Bowman sharing how Twitter gets people engaged \n \n*Consultant Hagan Rivers on we b app navigation techniques \n \n* and Jared Spool will share UIE's latest research on how teams succeed \n \nLearn all about the program and speakers at http://www.UIETour.com/seattle. And if you register with the promotion code BOXES\, you'll pay just $795. \n \nThat's a $300 savings from the fin al registration price. \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100805 DTEND;VALUE=DATE:20100807 SUMMARY:Usability Bootcamp in Boston and SF LOCATION:Boston\, Massachusetts\, USA DESCRIPTION:The most important asset of your design team is the information you gather about your users. When your team has the right information\, it 's easier to design usable\, delightful\, and successful products. When you don't\, every little design decision is difficult. \n \nWe've created the two-day Usability Bootcamp to share proven techniques for understanding you r users\, gathering user feedback\, and evaluating your designs. Expert usa bility professional\, Christine Perfetti\, has put together a fabulous prog ram designed to improve your user research\, usability testing\, and evalua tion skills. \n \nChristine has helped dozens of companies and agencies imp rove their designs by bringing research into their process. You'll come awa y from these two days knowing how to plan your user research\, conduct user interviews\, run your in-person and remote usability tests\, conduct advan ced usability tests\, and develop personas or to communicate the users' nee ds throughout your organization. \n \nSpecial offer for Boxes and Arrows re aders: Sign up using promotion code\, "BOXES" and you can attend the two da ys for $795 - a savings of $300 off the final registration price. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20100920 DTEND;VALUE=DATE:20100921 SUMMARY:USER EXPERIENCE MASTERCLASS MONTREAL LOCATION:Montreal\, Canada DESCRIPTION:www.uxmasterclass.com \nThis conference will inspire anyone who cares about delivering good user experiences to their customers: UX Profes sionals\, Designers\, Product Managers\, Interactive Marketing Specialists\ , and all User Experience Enthusiasts. \n- 6 guest speakers \n- 25 presenta tions and case studies \n- 15 countries represented by the various speakers \n- 6 major topics \n- 3 rooms \n \nSome featured speakers : \n- Pay Pal\, User Experience Senior Manager\, Kuldeep Kelkar \n- Forrester Research\, S enior UX Analyst\, Vidya Drego \n- Fidelity Investments\, VP Usability and author\, Tom Tullis \n- Cirque du Soleil\, Creative Lead\, Creative Develo pment Manager – Images\, Events and Lifestyle\, Welby Altidor \n- LexisNexi s\, Global User Experience Director\, Margot Dear \n- Dallaire Industrial D esign\, Industrial Designer\, Michel Dallaire \nFor more details: www.uxmas terclass.com \n \nInfo about the UX Masterclass \nJoëlle Stemp : +1514 605- 9823 – jstemp@yucentrik.ca END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20101101 DTEND;VALUE=DATE:20101102 SUMMARY:Task Management: A New Model of Website Management LOCATION:Halifax\, Canada DESCRIPTION:Masterclass Overview \n \nSelf-service is the most cost-effecti ve way to allow customers and employees to complete top tasks—but only if i t works. If you manage or design a website or intranet\, knowing the needs of your clients is essential for success. But every customer is a stranger to you - you don't know them and you can't see them - so how can you unders tand what they need? \n \nThis Masterclass will give you the techniques for identifying and professionally managing these tasks. It will help you to u nderstand and empathize with your website visitors and to deliver what they want. Packed with practical information and essential advice on web site m anagement\, including case studies from Microsoft\, Cisco\, the US Internal Revenue Services and many others\, the Masterclass will help you to maximi ze your organization's performance online. \n \nWho is this Masterclass for ? \n \nThis Masterclass is for those who want to achieve maximum return on investment in their website. Specifically\, this Masterclass will be most u seful for: \n- Marketing\, Communications and IM/IT professionals\; \n- Peo ple who are involved in designing\, creating\, editing and publishing conte nt on the Web\; \n- Technical professionals who want to better understand t he content/customer side of Web strategy\; \n- Managers responsible for com mercial or government websites and intranets. \n \nAll attendees will get a free copy of Gerry’s latest book\, The Stranger’s Long Neck: How to Delive r What Your Customers Really Want Online. \n \nVisit the website for more d etail. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20101103 DTEND;VALUE=DATE:20101104 SUMMARY:Task Management: A New Model of Website Management LOCATION:Ottawa\, Canada DESCRIPTION:Masterclass Overview \n \nSelf-service is the most cost-effecti ve way to allow customers and employees to complete top tasks—but only if i t works. If you manage or design a website or intranet\, knowing the needs of your clients is essential for success. But every customer is a stranger to you - you don't know them and you can't see them - so how can you unders tand what they need? \n \nThis Masterclass will give you the techniques for identifying and professionally managing these tasks. It will help you to u nderstand and empathize with your website visitors and to deliver what they want. Packed with practical information and essential advice on web site m anagement\, including case studies from Microsoft\, Cisco\, the US Internal Revenue Services and many others\, the Masterclass will help you to maximi ze your organization's performance online. \n \nWho is this Masterclass for ? \n \nThis Masterclass is for those who want to achieve maximum return on investment in their website. Specifically\, this Masterclass will be most u seful for: \n- Marketing\, Communications and IM/IT professionals\; \n- Peo ple who are involved in designing\, creating\, editing and publishing conte nt on the Web\; \n- Technical professionals who want to better understand t he content/customer side of Web strategy\; \n- Managers responsible for com mercial or government websites and intranets. \n \nAll attendees will get a free copy of Gerry’s latest book\, The Stranger’s Long Neck: How to Delive r What Your Customers Really Want Online. \n \nVisit the website for more d etail. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20101126 DTEND;VALUE=DATE:20101127 SUMMARY:UX People - early bird pricing ends in 3 days! LOCATION:London\, United Kingdom DESCRIPTION:Hello\, \nA quick reminder that early bird pricing for UX Peopl e ends in three days. Snap up the last of the early bird tickets while you still can\, and join us on 26 November. \n \nSpeakers from AKQA\, Lab49\, Nokia\, Web Technology Group\, and the only UK-accredited Axure trainer wil l be sharing their expertise on topics that include: \n• Axure prototyping (with a free licence worth $589 up for grabs) \n• Sketching techniques \n• Designing for mobile \n• Designing rich user interactions \n• Coping strat egies for an Agile world \n• Developing social media strategies \n \nHeld i n the striking location of Kings Place in the heart of London\, this non-pr ofit\, one-day UX conference is an unmissable date on the calendar. Book yo ur tickets before 22 October for limited Early Bird prices. \n \nWe hope to see you there! END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110331 DTEND;VALUE=DATE:20110402 SUMMARY:UX Masterclass LOCATION:Copenhagen\, Denmark DESCRIPTION:SnitkerGroup\, the Danish partner of the UXalliance\, a global network of specialized user experience (UX) companies\, invites a team of i nternational experts to Copenhagen for a unique User Experience Masterclass on Friday\, April 1st\, with a full day of tutorials on Thursday\, March 3 1st\, 2011 at the Marriott Hotel. \n \nChoose to attend 1 or both days! Ove r 40 experts in user experience and design from 20 countries around the wor ld will share the schedule to present interactive tutorials and case studie s on targeted topics such as web\, apps\, mobile\, design and usability. \ n \nFollow us on Twitter @uxmasterclass \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110519 DTEND;VALUE=DATE:20110520 SUMMARY:IxDA State College LOCATION:Harrisburg\, Pennsylvania\, USA DESCRIPTION:This month IxDA State College is hitting the road! On Thursday\ , May 19 we'll be heading to Harrisburg where Red Privet will be hosting ou r May meeting. Starting at 7:00 PM they'll give us an overview of their use r testing process\, including the software they use\, and then they'll wal k us through a persona creation and the creation of tasks for that persona. Then using that persona\, they'll show us a cognitive walk through of the Clearwater site. At about 8:15 we'll adjourn for drinks and discussion and will plan on hitting the road for home at about 8:30. \n \nPlease use our F acebook page to arrange carpools. If you know of anyone in the Harrisburg a rea\, please encourage them to attend. We'd appreciate it if you could RSVP via Facebook or email so they know how many people to expect. \n \nRed Pri vet\, LLC \n415 Market Street \nHarrisburg\, Pennsylvania 17101 \n(717) 884 -9733 \n \nThanks and I hope to see you there! \n \nBrian J. Hoffman \nLoca l Group Leader \nIxDA State College \nC: 814-574-0800 \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110520 DTEND;VALUE=DATE:20110522 SUMMARY:German IA Summit / IA Konferenz LOCATION:Munich\, Germany DESCRIPTION:Shaping the Mobile Experience. \n \nThe annual German IA Konfe renz presents a cross section of current ideas in information architecture\ , methods and case studies. It is the principal German language IA event\, drawing attendees and speakers from Germany\, Austria and Switzerland and b eyond. \n \nThe IA Konferenz 2010 provides insight into the strategies\, pr ocesses\, techniques and methods employed in the attempt to achieve “true” or perhaps subtle innovation\, and utilizes case studies to demonstrate the models that can lead to success. Particular emphasis is placed on methods and ideas that are common to the growing field of mobile design and the met hodology of smart user experiences. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110524 DTEND;VALUE=DATE:20110525 SUMMARY:Introduction to Usability and User Experience LOCATION:London\, United Kingdom DESCRIPTION:Web Usability training course content \n \nThis one day Web Usa bility training course provides delegates with practical examples\, compreh ensive notes\, guidelines and sources of reference. \n \nThe course can be tailored to meet the needs of your team and your organisation\, but typical course content includes: \n \n Have an understanding of Usability and t he User Centred Design (UCD) approach \n See and discuss examples of goo d and bad Usability \n Understand the importance and principles of inclu ding users in testing \n Know how and where to recruit users for user te sting \n Gain knowledge on setting up your own usability lab onsite \n Understand the basics of eyetracking \n Have an awareness of the tools available for information architecture and wireframing \n Improving for ms\, search\, navigation and error messages \n Perform a card sort exerc ise of web site navigation \n Tips for merchandising and selling online \n Understand how to sell usability within your organisation \n Under stand the basics of Mobile usability \n \nPre-requisites \n \nYou should be familiar with the web and general trends online. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110525 DTEND;VALUE=DATE:20110527 SUMMARY:UX Sofia LOCATION:Sofia\, Bulgaria DESCRIPTION:A usability conference in Sofia\, Bulgaria\, with a focus on mo bile devices. \n \nWith internationally recognized speakers from organizati ons such as FatDUX\, Opera\, VMware\, and Adaptive Path\, UX Sofia aims to attract professionals in the usability and design domains for a 2-day confe rence in the heart of Bulgaria. \n \nThe conference consists of a one-day s eminar on May 25th and two interactive workshops on May 26th. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110705 DTEND;VALUE=DATE:20110706 SUMMARY:Introduction to Usability and User Experience LOCATION:London\, United Kingdom DESCRIPTION:Web Usability training course content \n \nThis one day Web Usa bility training course provides delegates with practical examples\, compreh ensive notes\, guidelines and sources of reference. \n \nThe course can be tailored to meet the needs of your team and your organisation\, but typical course content includes: \n \n Have an understanding of Usability and t he User Centred Design (UCD) approach \n See and discuss examples of goo d and bad Usability \n Understand the importance and principles of inclu ding users in testing \n Know how and where to recruit users for user te sting \n Gain knowledge on setting up your own usability lab onsite \n Understand the basics of eyetracking \n Have an awareness of the tools available for information architecture and wireframing \n Improving for ms\, search\, navigation and error messages \n Perform a card sort exerc ise of web site navigation \n Tips for merchandising and selling online \n Understand how to sell usability within your organisation \n Under stand the basics of Mobile usability \n------ \nPre-requisites \n \nYou sho uld be familiar with the web and general trends online. \n------- \nLocatio n \n \n2e2 Ltd \n \nGillingham House \n \n38-44 Gillingham St. \n \nVictori a \n \nLondon \n \nSW1V 1HU \n---- \nDiscounts \n \nWe offer a 15% discount if the same candidate books on more than one course. We also offer the sam e discount for not for profit organisations\, and for organisations that se nd multiple candidates to the same course. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110914 DTEND;VALUE=DATE:20110915 SUMMARY:Houston UX meet-n-greet LOCATION:Houston\, Texas\, USA DESCRIPTION:Houston Experience Design has a UX meetup next Wednesday\, Sept ember 14 starting at 5:30 pm at the Nouveau Antique Art Bar just outside do wntown. \n \nThere will be free drinks\, and an entire library of Rosenfeld Media books for a giveaway\, so it should be a pretty good time. \n \nHous ton Experience Design is a local group of Houston user experience professio nals that get together to talk shop\, share tips\, and network with Houston ’s burgeoning user experience and digital community. \n \nThey cover a focu sed range of user experience topics including Content strategy\, Design thi nking\, Interaction design\, Information architecture\, Mobile design\, Ser vice design\, Social media\, Usability\, and Visual and web design. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110915 DTEND;VALUE=DATE:20110917 SUMMARY:UX Masterclass Chicago LOCATION:Chicago\, Illinois\, USA DESCRIPTION:User Centric\, Inc. invites researchers and industry profession als to join forces and share today’s most successful customer experience tr ansformations at the fourth bi-annual UX Masterclass on September 15 and 16 \, at The Field Museum\, Chicago. \n \nUser Centric\, a user experience res earch and design firm based in Chicago\, and the UXalliance\, a partnership of user experience firms from 23 countries\, bring together accomplished U X professionals and user experience enthusiasts at the two-day event. The UX Masterclass will allow attendees to tap into trending topics in healthca re\, mobile\, design and eye tracking led by global experts in these fields . \n \n“User Centric is excited to bring the conference to Chicago this yea r\, because attendees will learn so much. What we do\, user research and de sign\, isn’t just about a product—it’s about the entire experience. Sometim es the change we affect is revolutionary but more often the small differenc es matter. Either way\, we should recognize that what we do matters.” said Gavin Lew\, User Centric Managing Director. \n \nWith three successful glob al conferences held in New Zealand\, Canada and Denmark in the last 18 mont hs\, this event will appeal to user experience enthusiasts who understand t hat great experiences lead to customer loyalty. The most recent UX Masterc lass in Copenhagen\, held on April 1 of this year\, gave over 200 attendees an opportunity to learn first-hand from 40 leading experts. \n \n“This con ference is more than moving from presentation to presentation. We want to m ake sure that attendees have the opportunity to share and debate practices and trends. We will have workshops and plenty of interaction allowing atten dees to exchange ideas with colleagues from around the world\,” said UXalli ance Marketing Coordinator Aimee Reif. \n \nFor current program details\, l ocation information and registration visit www.uxmasterclass.com. Register before August 15 to benefit from the early registration discount. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20110916 DTEND;VALUE=DATE:20110917 SUMMARY:UPA DC – UserFocus 2011 LOCATION:Washington\, District of Columbia\, USA DESCRIPTION:UserFocus\, the area’s premier conference for and by local usab ility professionals\, will be held Friday\, Septermber 16 at Renaissance W ashington\, DC Hotel. Peter Morville provides the opening keynote on Ubiqui tous Information Architecture: Strategies for Cross-Channel User Experience Design. Sessions for the rest of the day will run on two tracks with pres entations of value to seasoned practitioners as well as those new to the fi eld. Topics range from Making Millions through State-of-the-art Mobile and Desktop eCommerce Usability to Running Successful Remote\, Moderated\, Int ernational Usability Studies. Find out more at http://www.userfocus.org or e-mail us at conference@upadc.org. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111103 DTEND;VALUE=DATE:20111104 SUMMARY:Search Analytics: What Your Customers are Telling LOCATION:Virtual DESCRIPTION:UIE Virtual Seminars \n \nGet the latest thinking on design wit hout the expense of traveling. \n \nThe UIE Virtual Seminars\, User Interfa ce Engineering's monthly series of online seminars\, gives you the chance t o hear the latest perspectives in the world of design from the field's prem ier experts. Instead of traveling to a training course\, you and your colle agues can hear the latest insights on the most important design topics righ t from your office for only $129. Once you purchase the seminar\, you can w atch the presentation right on your PC screen. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111105 DTEND;VALUE=DATE:20111107 SUMMARY:How to Think Like (and Design for) Your Customer LOCATION:Houston\, Texas\, USA DESCRIPTION:You\, too\, can plan\, design and develop websites and applicat ions that fit your organizational objectives and technical capabilities whi le meeting the needs of the end user. Working with the same user-centered d esign methods used in Normal Modes' client engagements\, we'll teach you ho w in this 2-day workshop. \n \nBy the end of the workshop\, you'll be able to: \n \n- Incorporate user-centered design into your organization \n- Iden tify the characteristics of your users — their needs\, fears and motivation s \n- Organize content into intuitive navigation structures \n- Develop int uitive user experiences by recognizing and avoiding common pitfalls \n- Eva luate user interface (UI) designs with research-based metrics \n- Calculate the ROI of user experience (UX) \n \nWe emphasize practice over theory by using one of your team's existing websites or applications as the platform for your workshop. Led by expert UX practitioners with teaching experience\ , this workshop will include lively discussions and fully-documented take-a way materials. Limited seating means you'll get close interaction with the instructor and your peers. \n \nWorkshop Presenters: \n \nKen Penny - forme r Managing Director of eCommerce\, Continental Airlines \n \nAngela Schmeid el Randall - founder\, Normal Modes - a user experience and usability compa ny END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111110 DTEND;VALUE=DATE:20111111 SUMMARY:NYCUPA Presents: World Usability Day LOCATION:New York\, New York\, USA DESCRIPTION:World Usability Day sponsored by Bloomberg \n \nWhen \n10 Nov 2 011 \n6:00 PM - 9:30 PM \n \nLocation \nBloomberg L.P.\, 731 Lexington Aven ue\, New York\, NY 10022 \n \nJoin us in Midtown Manhattan for a spectacula r meeting-of-the-minds as today’s top change agents discuss how design and technology can be leveraged to ignite positive social change. Our diverse g roup of panelists\, led by Mark Randall of Worldstudio\, will offer varying perspectives on the subject\, as students and professionals alike share th eir contributions and achievements as well as their ideas on how you can pu t great design and technology to even better use. \n \nA full description o f the evening's agenda and bios of our panelists can be found on the NYCUPA website: http://nycupa.org. \n \nBecome a member of NYC UPA for $15 and at tend this event for free! Use the "Ticket+Annual Membership" option when yo u sign up. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111114 DTEND;VALUE=DATE:20111119 SUMMARY:Big Design Week 2011 LOCATION:Dallas\, Texas\, USA DESCRIPTION:Big Design Week 2011 is filled with five workshops to increase your knowledge of existing tools\, learn practical methods\, and build new skills. Workshops are Monday\, November 14 through Friday\, November 18. \ n \nWorkshops include: \n \nDay 1: Kickstarting Your UX Projects \nDay 2: C ontent Strategy & Effective Web Content \nDay 3: Agile UX Methods & Tools \ nDay 4: Improving Your Workflow with CS5 \nDay 5: Understanding Motion in U X Designs \n \nWorkshops are sold individually or for the whole week. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111125 DTEND;VALUE=DATE:20111126 SUMMARY:UX People: One day UX conference LOCATION:London\, United Kingdom DESCRIPTION:Location: London\, United Kingdom \n \nWebsite: http://uxpeople .co.uk/2011 \n \nPractical learning\, hands on workshops and presentations. Delivered by UX opinion-formers from The Guardian\, Public Zone\, Shazam a nd Tobias & Tobias\, as well as leading consultants & academics from the UX industry. \n \nPresentations & workshops include: \nAgile UX Designing fo r mobile and tablets \nStrategic UX - aligning design and business strategy \nRapid Paper Prototyping \nExploring behaviour change strategies and desi gn \nTeasing out business and user requirements in workshops \nDIY research techniques to improve product design \n \nHeld in the striking location of Kings Place in the heart of London\, this non-profit\, one-day UX conferen ce is an unmissable date on the calendar. \n \n \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20111130 DTEND;VALUE=DATE:20111201 SUMMARY:Introduction to Usability and User Experience LOCATION:London\, United Kingdom DESCRIPTION:Web Usability training course content \n \nThis one day Web Usa bility training course provides delegates with practical examples\, compreh ensive notes\, guidelines and sources of reference. \n \nThe course can be tailored to meet the needs of your team and your organisation\, but typical course content includes: \n \n Have an understanding of Usability and t he User Centred Design (UCD) approach \n See and discuss examples of goo d and bad Usability \n Understand the importance and principles of inclu ding users in testing \n Know how and where to recruit users for user te sting \n Gain knowledge on setting up your own usability lab onsite \n \ nhttp://twitter.com/#!/spotint \n \nhttp://www.spotlessinteractive.com/serv ices/training-courses/web-usability-training.php \n Understand the basic s of eyetracking \n Have an awareness of the tools available for informa tion architecture and wireframing \n Improving forms\, search\, navigati on and error messages \n Perform a card sort exercise of web site naviga tion \n Tips for merchandising and selling online \n Understand how t o sell usability within your organisation \n Understand the basics of Mo bile usability \n \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20120308 DTEND;VALUE=DATE:20120309 SUMMARY:Advanced User Testing with Rolf Molich LOCATION:Bristol\, United Kingdom DESCRIPTION:Rolf Molich\, co-creator of the heuristic evaluation method (wi th Jakob Nielson) and the hugely influential CUE studies\, will be coming t o Bristol in March to share his wisdom in two exclusive workshops. In this first workshop\, he covers advanced user testing. \n \nOrganised by the B ristol Usability Group\, this course gives rare insights into the practical doings of usability professionals\, normally shrouded behind walls of conf identiality. This course is based on the practical accumulated experience - both good and bad - of the almost 100 professional usability teams who par ticipated in the CUE projects\, conducting controlled usability tests in re alistic\, industrial settings. \n \nIf you're a usability professional who has conducted a number of tests\, here is an opportunity to assess and impr ove your skills in the key areas of task creation\, usability moderation\, creating great recommendations\, and communicating results. It’s the best t une-up you’ll ever get. \n END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20120309 DTEND;VALUE=DATE:20120310 SUMMARY:Measuring Usability with Rolf Molich LOCATION:Bristol\, United Kingdom DESCRIPTION:Rolf Molich\, co-creator of the heuristic evaluation method (wi th Jakob Nielson) and the hugely influential CUE studies\, will be coming t o Bristol in March to share his wisdom in two exclusive workshops. In this second workshop\, organised by the Bristol Usability Group\, he explores t ools and techniques used to measure usability. \n \nQualitative usability testing is by far the most widely used usability method. However\, usabilit y practitioners are discovering that they need to accommodate managers who are no longer satisfied with qualitative data and insist on measurements be cause "You can’t manage what you don’t measure." \n \nThe current literatur e on usability measurements aimed at usability practitioners is very limite d. This course offers practical information about best practice in usabilit y measurements with real users. The course gives rare insights into how exp erienced usability professionals do measurements. The course draws upon fin dings from the recent CUE-8 study where 15 teams including some renowned ex perts independently tested the same web site under realistic conditions. END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20120531 DTEND;VALUE=DATE:20120603 SUMMARY:Big Design Conference 2012 LOCATION:Addison\, Texas\, USA DESCRIPTION:Back for a fourth year\, the Big Design 2012 Conference will ha ve talks\, panels\, interactive booths\, art\, mixers\, parties\, and more. Learn from experts like Jared Spool\, Stephen Anderson\, Sharron Rush\, J eremy Johnson\, Brian Sullivan\, and 50 other speakers. END:VEVENT END:VCALENDAR