Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience San Francisco USA 2006-09-21 Based on Dan Saffer's book "Designing for Interaction: Creating Smart Applications and Clever Devices," this workshop on interaction design will feature activities and discussions that take participants from the discipline's prehistoric roots to its future. This workshop is for new designers and anyone interested in interaction design, as well as more experienced designers who want a deeper view of and new methods for practicing interaction design. After this workshop, you will be able to: *Understand "interaction design" and "interactions" *Know the history of interaction design *Use the four approaches to interaction design to create products and services *Work with the "laws" and principles of interaction design *Know what to look for and how to record it when doing design research *Interpret design research *Better document interaction designs *Employ interaction design techniques to designing services *Consider designing for multitasking, adaptation, and hackability *Prepare for the future of interaction design Participants will walk away with a firm grasp of the underlying principles of interaction design, and the tools needed to put those into practice. 38 CA Adaptive Path's Dan Saffer will cover approaches to ID: elements, principles, & attributes of good ID; design research techniques; documentation; multitasking, adaptation, hacking, & service design. 2006-09-20 false http://www.adaptivepath.com/promo/boxes http://events.boxesandarrows.com/events/38 http://events.boxesandarrows.com/event/logo/38/d4i_deck3.jpg id, interaction design, usability, user experience Lisbon Portugal 2006-09-30 SHiFT will be all about emerging technologies, whether they’re the latest internet trend or the latest social or psychological development. SHiFT will evolve around five major areas, and the idea is to have contributions about them from all sections of society: People and Technology Knowledge Management Civic Participation Rights, Liberties and Privacy for the Digital Age New forms of Economics 69 Portugal The main goal of SHIFT is to create an informal space for participating in conversations about technology and the ways it could be used for positive ends. 2006-09-28 false http://www.shift.pt http://events.boxesandarrows.com/events/69 http://events.boxesandarrows.com/event/logo/69/125_01_UK.jpg people, technology, usability Philadelphia USA 2006-10-12 When Comcast was founded in 1963, cable television was primarily a means to bring broadcast signals to customers that, due to distance or geography, were unable to receive them clearly with antennas. Today, over 21 million customers can receive hundreds of channels, internet access and more from Comcast. And the technology continues to progress at a sometimes dizzying pace. Comcast, however, is a leader in our industry. Our goal here in Comcast Interactive Media is to continue to enhance Comcast’s award winning portal and develop and grow Comcast’s online content and interactive businesses. On October 12th, we will host an "Invitation Only" Open House at our headquarters in Philadelphia, Pennsylvania for the information Architecture, Interactive Graphic Design, Web Development, Software Engineering, Video, Editorial /Production, Product Management and Creative departments. If you’d like to be part of the excitement please send your resume to Cim_Invitational1@Comcast.com today! 79 PA In today’s converging world, we’re taking chances…reaching higher…stirring things up! We’re visionaries, entertainers, and leaders. We’re Comcast! 2006-10-03 false http://www.comcast.com http://events.boxesandarrows.com/events/79 information architecture, interactive graphic design, usability East Lansing USA 2006-10-25 DATE: Tuesday, November 14, 2006 TIME: 9:00 a.m. - 5:30 p.m. LOCATION: Kellogg Hotel & Conference Center, East Lansing, Michigan RSVP: This event is free, but seating is limited. Registration and detailed program information is available at www.usability.msu.edu/conf2006.asp. PROGRAM Workshop 1-A: Usability as a Tool for Capacity Building: Conducting Community-Based User-Research Speaker: Jeff Grabill, Co-Director, MSU WIDE Research Center and Associate Professor of Writing, Rhetoric, and American Cultures Workshop 1-B: Live Web Site Usability and Marketing Message Assessment Speaker: Dave Mitropoulos-Rundus, Compuware Corporation Session 2: New Communication Technology for Deaf and Hard of Hearing People Speaker: Christopher Hunter, Michigan Department of Labor and Economic Growth Session 3: "Ford! Where's My Car?" -- The Story of Usability and Vehicle Order Management Speakers: Chad Esselink and IT Creative Design and Usability Team, Ford Motor Company Session 4: Podcasting About Usability: Behind the Sounds of "Design Critique: Products for People" Speaker: Timothy Keirnan, Design Critique: Products for People Session 5: Driver Distraction: What is the Problem and How can it be Solved? Speaker: Paul A. Green, University of Michigan Transportation Research Institute Session 6: The Expertise and Complexity of Citizen Knowledge Work; or, A Tale of How Information Technologies Move from Being Good Collaborators to Poor Collaborations Speaker: Jeff Grabill STUDENT POSTER SESSION TOURS, MSU USABILITY & ACCESSIBILITY CENTER EVENT SPONSORS: UPA Michigan Chapter, TechSmith, Michigan Ohio Computer-Human Interaction, Society for Technical Communication Southeastern Michigan Chapter, and the Michigan State University: College of Communications Arts and Sciences, MATRIX, Resource Center for Persons with Disabilities, Writing in Digital Environments Research Center, National Center for the Study of University Engagement, and University Outreach and Engagement. 88 MI Michigan State University's Usability & Accessibility Center and the Michigan Usability Professionals' Association (UPA) invite you to World Usability Day for Michigan on Tuesday, November 14, 2006. 2006-10-10 false http://www.usability.msu.edu/conf2006.asp http://events.boxesandarrows.com/events/88 accessibility, usability Oslo Norway 2006-10-19 NordiCHI is the main Nordic forum for human-computer interaction research. NordiCHI is the meeting place for researchers from academia and industry, designers, practitioners, educators and others from a broad range of traditions and communities. NordiCHI is a biannual conference which has earlier been held in Stockholm (2000), Ã…rhus (2002) and Tampere (2004). 58 Norway NordiCHI is the main Nordic forum for human-computer interaction research. 2006-10-14 false http://nordichi.net.dynamicweb.dk/ http://events.boxesandarrows.com/events/58 chi, conference, nordchi, norway, oslo, technology, ubicomp, usability, userexperience, ux, uxnet San Francisco USA 2006-10-21 Plan to attend the HFES 50th Annual Meeting! In addition to hundreds of technical presentations on state-of-the-art human factors/ergonomics research and application, the 50th Annual Meeting will feature special events to launch the Society's 50th anniversary year. Join us at the Hilton San Francisco Hotel on October 16-20, 2006. 81 CA 50th Annual Meeting of the Human Factors and Ergonomics Society 2006-10-16 false http://www.hfes.org/web/HFESMeetings/06annualmeeting.html http://events.boxesandarrows.com/events/81 http://events.boxesandarrows.com/event/logo/81/2006logo.jpg design, human errors, human factors, ui, usability Seattle USA 2006-10-29 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 71 WA 7-day conference (also in London in November with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-10-22 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/71 http://events.boxesandarrows.com/event/logo/71/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, management, mobile devices, nielsen norman group, personas, seattle, tog, usability, user testing, windows vista New York City USA 2006-10-26 Dan Saffer, Adaptive Path's senior interaction designer and author of "Designing for Interaction: Creating Smart Applications & Clever Devices", will cover the four approaches to interaction design; the elements, principles, and attributes of good interaction design; design research techniques; documentation; designing for multitasking, adaptation, and hacking; and service design. Designing for Interaction is for new designers and anyone interested in interaction design, as well as more experienced designers who want a deeper view of and new methods for practicing interaction design. Participants will walk away with not only a firm grasp of the underlying principles of interaction design, but also the tools needed to put those into practice. 84 NY Based on Dan Saffer's book Designing for Interaction: Creating Smart Applications and Clever Devices, this workshop is for designers looking for new methods for practicing interaction design. 2006-10-25 false http://adaptivepath.com/promo/boxes2 http://events.boxesandarrows.com/events/84 http://events.boxesandarrows.com/event/logo/84/d4i_deck_nyc.jpg adaptive path, interaction design, ixd, service design, usability, user experience design, usercentered design Lisbon Portugal 2006-11-05 Designing interdisciplinary discourse, conspiring for Design Leadership Wonderground - the 2006 Design Research Society International Conference in Lisbon, Portugal at IADE Instituto de Artes Visuais, Design e Marketing. The conference is co-chaired by Eduardo Corte-Real, Ken Friedman, and Terence Love with Chris Rust as chair of the research exhibition and Charles Burnette as chair of the scientific committee. The 2006 conference will invite 2 kinds of papers -- full papers at 5,000-6,000 words, working papers at 2,000 words plus references, as well as contributions to the research exhibition. Design Research News will publish the full call next month. 15 Portugal 2006 Design Research Society International Conference in Lisbon Designing interdisciplinary discourse, conspiring for Design Leadership 2006-11-01 false http://www.iade.pt/drs2006/index.html http://events.boxesandarrows.com/events/15 research, usability, user experience Philadelphia USA 2006-11-03 What: Joint PHICHI and AIGA November Meeting: the Visual vs. the Usable - A Panel Discussion PhiCHI (The Philadelphia Region's Chapter of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic Arts) will be holding their next joint meeting; a round table discussion with audience participation and panelists from user experience and design team members from Electronic Ink, Inc. and The Vanguard Group, Inc.. The panelists will discuss questions that were previously submitted from the AIGA and PHICHI members (For example, how do you feel when you are handed a wireframe to design/how do you feel when your wireframe is not adhered to?). We will endeavor to address as many questions as time permits at the event. Remember, we envision The Visible vs. the Usable to be a series of events. The discussion will continue. When: Thursday, November 2nd Refreshments & Networking: 6-6:30pm – Food and beverages will be provided. Panel Discussion: 6:30pm – 8ish Where: Heilmeier Hall University of Pennsylvania The Towne Building 220 S. 33rd Street Philadelphia, PA 19104 Campus Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=158 Buliding Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=343 Parking Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Sponsor: This event could not have been possible without the support of our proud sponsor, Electronic Ink (www.electronicink.com)! -------------------------- Would you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yahoo.com/group/phillychi/join PHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. 102 PA PhiCHI and AIGA Philadelphia will be holding their next joint meeting; a round table discussion with audience participation and panelists from team members of Electronic Ink and The Vanguard Group. 2006-11-02 false http://events.boxesandarrows.com/events/102 http://events.boxesandarrows.com/event/logo/102/logo.jpg aiga, design, ia, information architecture, phichi, usability, user experience, ux London United Kingdom 2006-11-12 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 72 United Kingdom 7-day conference (also in Seattle in October with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-11-05 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/72 http://events.boxesandarrows.com/event/logo/72/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, london, management, mobile devices, nielsen norman group, personas, tog, usability, user testing, windows vista Austin USA 2006-11-07 Monday, November 6th, 2006 Alamo Drafthouse Downtown 409 Colorado St. Austin, TX 78701 TOPICS * How CSS really works. * How to sell design to tough clients. * How to redesign websites to increase content and brand effectiveness. * Better design and usability through better writing. * And more. SPEAKERS Jeffrey Zeldman is the founder and executive creative director of Happy Cog, whose clients include AIGA, Advertising Age, and Amnesty International USA. He publishes A List Apart for people who make websites, and has written many articles and two books, notably Designing With Web Standards, 2nd Edition. In 1998, he co-founded The Web Standards Project, a grassroots coalition that persuaded Netscape and Microsoft to support the same technologies in their browsers. Eric Meyer is the best-selling CSS author and best-recognized CSS authority in the world. His seven books have been translated into six languages; his clients include America On-Line, Apple Computer, Sandia National Laboratory, Wells Fargo Bank, and Macromedia, who described Eric as "a critical partner in our efforts to transform Macromedia Dreamweaver MX 2004 into a revolutionary tool for CSS-based design." Molly E. Holzschlag is a well-known web standards advocate, instructor, and author. She is Group Lead for The Web Standards Project and an invited expert to the HTML and GEO working groups at the World Wide Web Consortium (W3C). Among her thirty-plus books is the The Zen of CSS Design, co-authored with Dave Shea. The book artfully showcases interesting and instructive csszengarden.com designs. Happy Cog creative director Jason Santa Maria has been recognized for designing stylistic and imaginative web interfaces that maintain a balance of usability and effective content presentation. His work has won dozens of awards, including seven Addys in 2004. He is also well known for his award-winning personal site, jasonsantamaria.com, where he frequently discusses design and its benefits. 90 TX It's the final Event Apart of 2006! Join Jason Santa Maria, Molly E. Holzschlag, Eric Meyer and Jeffrey Zeldman for a Texas-sized day of design and code. 2006-11-06 false http://www.aneventapart.com/ http://events.boxesandarrows.com/events/90 http://events.boxesandarrows.com/event/logo/90/eventapart-horiz.jpg best practices, content, css, design, editing, graphic design, interface design, markup, usability, web design, web standards, writing Mountain View USA 2006-11-08 User Experience Benchmarking is an effective, efficient way to quantitatively compare the usability of different products, be they different versions of the same UI or from competitors. Usable Products Company (http://usableproducts.com) has produced benchmarks on web sites, desktop software, and mobile telephones. This one-day training is based on three years of hands-on experience designing, conducting, analyzing, and reporting findings from benchmark usability studies. This course will include video clips demonstrating moderating style, unique visualizations for usability data, and tips and tricks for how to plan, execute, and report usability findings from user experience benchmarks. This one-day training will be held in the San Francisco Bay Area on 7 November 2006. Save $100 by using promo code "BOXES". This training is limited to 40 delegates who understand the value of qualitative usability testing and who may have already conducted their own sessions. Topics: * Benefits of Benchmarking * Operations Overview * Tools Discussion * Recruiting Strategies * Task Design for Benchmarking * Quantitative Interviewing Techniques * Logging Strategies * Analyzing Data * Data Visualization * Video Production * Results Presentation * Continuing Benchmarks Instructor: Scott Weiss, CEO of Usable Products Company, will teach this course in its entirety. Mr. Weiss is a 17-year veteran of usability research and design, spanning desktop software, the web, and mobile platforms. His book, Handheld Usability, is the leading authority on mobile design. Venue: This training will be held at the Computer History Museum in Mountain View, California. Established in 1996, the Computer History Museum is a public benefit organization dedicated to the preservation and celebration of computing history. Sign up soon, as prices increase each week. Use the following discount code to save an additional $100: BOXES 92 CA One-day training on quantitative usability benchmarking with video, charting, and other examples taught by Scott Weiss. Mountain View, CA (SF Bay Area)Discount Code: BOXES 2006-11-07 false http://usableproducts.com/training http://events.boxesandarrows.com/events/92 http://events.boxesandarrows.com/event/logo/92/UPC_business_print.gif benchmarking, usability, user experience Copenhagen Denmark 2006-11-14 Jakob Nielsen and Kara Pernice Coyne from Nielsen Norman Group come to Denmark to present their newest research findings. 255 users used a variety of websites to perform real tasks while their gaze direction was recorded by an eyetracker. The resulting 1.2 million fixations indicate where people look on Web pages. The findings have implications for how to design: * homepage layout * page design * search * content and writing * pictures/images 100 Denmark One-day seminar presenting the results from new eyetracking research on how users look at Web pages. 2006-11-13 false http://www.intrateam.dk/Default.aspx?ID=2065 http://events.boxesandarrows.com/events/100 content, denmark, eyetracking, homepages, images, jakob nielsen, search, usability, user research, visual design, writing 2006-11-15 This is an Earth-Day-style event, focused on easy-to-use technology, which last year involved 115 events in 35 countries. World Usability Day promotes the value of usability engineering, user-centered design, and every user's responsibility to ask for things that work better. The Usability Professionals' Association is doing that by encouraging, organizing, and sponsoring 36 hours of activities at the local level around the globe, all occurring on November 14, 2006. 61 WUD promotes the values and benefits of usability engineering and user centered design, because everyone has the right to have things that work better. The world is a better place when they do. 2006-11-14 true http://www.worldusabilityday.org/ http://events.boxesandarrows.com/events/61 usability, usercentered RTP USA 2006-11-15 Announcing the 2006 World Usability Day celebration in the Triangle! Join UX professionals from around the Triangle area for an Interactionary (a live design competition), keynote speech, food, drink, and fun! When: November 14th, 2006 from 6PM to 9PM Where: GlaxoSmithKline's Ruvane Auditorium Keynote Graeme Boddy, VP of Information Services Business Applications of Blue Cross Blue Shield of North Carolina Interactionary Design Competition We held a student competition last year and it was a huge success! This year we're expanding the competition to include two professional teams competing against each other and two student teams. Plus, each team will have only 10 minutes (Last year it was 20!) to design and present their solution to the problem. Professional Competition: IBM vs. TBA Student Competition: UNC vs. NC State Sponsored by Triangle UPA (http://triupa.org) 113 NC Join UX professionals from around the Triangle area and celebrate World Usability Day 2006! 2006-11-14 false http://triupa.org http://events.boxesandarrows.com/events/113 chapel hill, durham, interaction design, raleigh, rtp, triupa, triux, usability, user experience Seattle USA 2006-11-15 Blue Flavor, Deaton Interactive Design, and Puget Sound SIGCHI are proud to present World Usability Day Seattle. Join us for this open house event. There will be plenty of drinks and socializing to celebrate World Usability Day. Activities Activities for the evening include social hour, a round table discussion, PS-SIGCHI membership signup drive, and tours of Blue Flavor's new usability lab. Steve Krug has also given us 4 signed copies of his book Don't Make Me Think! for us to give out at the event. The festivities begin at 6:00 PM on Tuesday, November 14th at Blue Flavor in Fremont near the Troll. Other Activities And don't forget to join the "World's largest online card-sort" event on World Usability Day, sponsored by the Society for Technical Communication. Sign-up at http://www.stc.org/wud/ Also be sure to post your best and worst usability experiences to the Making Life Easy blog, and vote for others as inductees to our inaugural Usability Hall of Fame and Hall of Shame (to be announced 14 November 06). For more information visit http://www.makinglifeeasy.org/ 124 WA A social hour to celebrate usability in Seattle. There will be plenty of free food, drinks, and four free signed copies of Don't Make Me Think! by Steve Krug. 2006-11-14 false http://www.blueflavor.com/ed/events/world_usability_day_seattle.php http://events.boxesandarrows.com/events/124 seattle, ucd, usability, wud New York USA 2006-12-13 The UX community in NYC will be getting together for a Holiday social event. Where: Eight Mile Creek (downstairs) 240 Mulberry Street (between prince and spring) http://www.eightmilecreek.com/ Time: 6p - 9p 99 NY In NYC all the UX related orgs will be meeting to create a different kind of experience. Come socialize and mingle amongst the designers, testers, architects and researchers. 2006-12-12 false http://events.boxesandarrows.com/events/99 bar, chanuka, chanukah, chrismas, hannukah, hanukah, holidays, information architecture, interaction design, ixd, kwanza, new york, new york city, nyc, party, social, soho, usability, user experience, ux, xmas Philadelphia USA 2006-12-16 This will be a great opportunity to combine celebrating the holiday season while getting to know your fellow PhillyCHI members better. We also hope you'll take this opportunity to become better acquainted with the new officers and volunteers for ’07! When: Friday, December, 15th 6:30 – 9:30 PM Where: Noche - www.noche215.com 1901 Chestnut Street Philadelphia, PA 19103 (conveniently located within 4 blocks of Suburban Station) Parking options: http://tinyurl.com/y9twna RSVP: Not required, but appreciated. Please send RSVPs to phillychi@gmail.com **Try to arrive on time to take advantage of our one hour open bar.** ~~~~~~~~~~~~~ Sponsors: This event would not be possible without the support of our proud sponsors, GSI Commerce and Usable Interface... GSI Commerce (http://www.gsicommerce.com) is a leading provider of outsourced e-commerce solutions for over 50 partners in the United States. GSI's integrated e-commerce platform offers services in three areas: technology, logistics and customer care, and marketing services. GSI is headquartered in King of Prussia with two fulfillment centers in Kentucky, and customer care centers in Florida and Wisconsin, and a presence in the international market as well with GSI Commerce Europe, Inc. Usable Interface (http://www.usableinterface.com) is an independent consulting company specializing in product usability and user interface design. Usable Interface provides consulting services in the areas of: user research, usability testing, interaction design, and information architecture. ~~~~~~~~~~~~~ Hope to see you all there! 144 PA Join us in celebrating the holidays! We have a terrific night planned with lots of good food, drinks and surprises! 2006-12-15 false http://events.boxesandarrows.com/events/144 design, happy hour, holiday, ia, information architecture, internet, pa, pennsylvania, phi chi, philadelphia, phillychi, social, usability, web Monterey USA 2007-01-24 Web-based applications are quickly becoming critical components of the strategy of many organizations. However, the knowledge and skills to make a great application is still only available as scattered lore. Until now. Jared Spool and UIE's researchers have reached out to those individuals who've spent the last few years pushing the envelope in web apps and put together the first comprehensive event to bring their knowledge and expertise to you. You'll meet the pioneers and world-class designers behind today's most successful web apps and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. You'll start your journey with our full-day tutorials, designed to dive right into the in-depth expertise behind creating successful applications. Then you'll explore our "Foundations" Day, with the essentials for great designs. And you'll wrap up in our "New Perspectives" Day, looking at where the world of web apps is going. If you sign up using promotion code BOXES, you will receive $30 off each single day registration; if you sign up for all 3 days, you will also receive a free limited-edition Web App Summit iPod shuffle. (Note: This promotion cannot be combined with any other promotions we may offer.) View the complete summit description, and register at http://www.webappsummit.com 119 CA UIE Web Summit is being held January 21-23, 2007 in Monterey, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2007-01-21 false http://www.webappsummit.com http://events.boxesandarrows.com/events/119 http://events.boxesandarrows.com/event/logo/119/72dpiJPG.jpg adaptive path, ajax, blogs, california, conference, design, ebay, event, experts, flickr, folksonomies, hr block, jared spool, monterey, netflix, personas, rias, san francisco, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo Philadelphia USA 2007-02-16 Time: 6 - 8 pm Location: Bar Noche - 1901 Chestnut Street, Philadelphia (http://www.noche215.com) RSVP: Appreciated but not necessary at phillyCHI@gmail.com. * Please pass this along to anyone you think will be interested! Thanks.* Join us Thursday, February 15th for drinks and networking in Center City Philadelphia. Our sponsor this month is MissionStaff, a full-service IT staffing firm based in Center City Philadelphia. MissionStaff places professionals in the fields of Web and Application Development, Database Administration, Business Analysis / Project Management and User Experience Design / Information Architecture. They provide contract staffing services as well as direct placement to a client concentration that spans from Princeton, NJ to Wilmington, DE. You can find out more about MissionStaff at their website at www.MissionStaff.com. During 2007, phillyCHI will host a happy hour every third Thursday of the month, giving folks interested in HCI a chance to get together to socialize. So mark your calendars and please join us! 165 PA Join us Thursday, February 15th for drinks and networking in Center City Philadelphia. 2007-02-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/165 acm, happy hour, information architecture, jobs, missionstaff, philadelphia, phillychi, sigchi, usability Philadelphia USA 2007-03-16 Date: Thursday, March 15, 2007 Time: 6 - 8 pm Location: The Black Sheep - 247 South 17th Street, Philadelphia RSVP: Not necessary, but nice: phillychi@gmail.com Join us on March 15th in Center City for an open bar happy hour sponsored by our good friends at TEKsystems. This is an excellent way to meet up with fellow HCI professionals and learn about job opportunities in the region. About our sponsor: TEKsystems is a premiere technology execution company committed to building IT careers with contracted technical professionals by: * Providing growth opportunities within quality companies * Matching technical and industry experience with challenging job assignments TEKsystems services clients in Philadelphia and its surrounding areas as well as Northern Delaware and South Jersey up through Princeton. With over 150 local clients, they staff positions in Applications, Infrastructure and Telecommunications, including information architects, usability professionals, Web developers, graphic designers, and many more. They also offer full compensation and benefits. Learn more about TEKsystems at teksystems.com. 186 PA Join us on March 15th in Center City for open bar and networking. 2007-03-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/186 acm, happy hour, information architecture, jobs, philadelphia, phillychi, sigchi, teksystems, usability Boston USA 2007-03-28 An Event Apart Boston March 26th–27th, 2007 Marriott Copley Place Registration: $795 early bird (until Feb. 26, 2007) / $895 regular / $995 at the door Join Eric Meyer, Jeffrey Zeldman and special guests, to gain a deeper understanding of web standards and emerging best practices. Be inspired by fresh ideas and new directions. Join the greatest minds and hottest talents in web design today. Featuring Steve Krug ("Don't Make Me Think!"), Dan Cederholm ("Web Standards Solutions," "Bulletproof Web Design"), Andrew Kirkpatrick ("“Web Accessibility: Web Standards and Regulatory Compliance"), Cameron Moll ("Mobile Web Design"), Molly Holzschlag ("Zen of CSS Design," present leader of The Web Standards Project), Ethan Marcotte ("Professional CSS: Cascading Style Sheets for Web Design"), Jason Santa Maria (A List Apart, Happy Cog, jasonsantamaria.com), Eric Meyer ("CSS: The Definitive Guide," "Eric Meyer on CSS") and Jeffrey Zeldman ("Designing With Web Standards," A List Apart, Happy Cog, zeldman.com, co-founder/leader emeritus of The Web Standards Project). REGISTRATION BEGINS JANUARY 2007. 129 MA Join Eric Meyer, Jeffrey Zeldman and guests Steve Krug, Dan Cederholm, Molly Holzschlag, Andrew Kirkpatrick, Cameron Moll, Ethan Marcotte, and Jason Santa Maria for two days of design and code. 2007-03-26 false http://www.aneventapart.com/ http://events.boxesandarrows.com/events/129 http://events.boxesandarrows.com/event/logo/129/aealogo.gif a list apart, accessibility, adobe, aiga, an event apart, andrew kirkpatrick, best practices, cameron moll, conference, conferences, css, dan cederholm, design, eric meyer, ethan marcotte, events, jason santa maria, jeffrey zeldman, media temple, molly holzschlag, new riders, seminars, steve krug, usability, web design, web standards, xhtml Philadelphia USA 2007-03-30 Knowing Smirks & Grins of Delight Date: March 29, 2007 Time: 6 - 8 pm Location: MBC - 229 South 18th Street, Rittenhouse Square, Philadelphia Map: http://mbcnet.com/directions.html RSVP: phillychi@gmail.com PhillyCHI is pleased to have Kip Voytek from R/GA discussing how interaction design must reach beyond usability and the satisfaction of user needs in order to truly help clients achieve their goals. By examining interactive product examples, he will demonstrate how interactive experience is being infused with emotion, creating connections between users and the products they are using. In today’s market, the successful completion of user tasks and usability are table stakes—the competitive advantage lies in being able to make experiences enjoyable, fun, delightful. Kip Voytek is Senior Vice President of Interaction Design at R/GA, the lead digital partner for Fortune 500 companies and world-class brands such as Avaya, Lowe's, Purina, Subaru, Target and Verizon. Over his career, he has won dozens of awards from some of the most prestigious competitions, including the One Show Interactive and Cyberlions. Voytek began his career as a game designer and writer at Engineering Animation, Inc. (EAI) and Byron Preiss Multimedia. Learn more about R/GA at http://rga.com. About Medical Broadcasting Company (MBC): We are the healthcare demand experts. We are experts in using the Internet to connect our clients' knowledge, advice, and experience to people's problems, conditions, and questions. We help our clients help doctors, patients, and all the people who care for them have better-informed conversations that lead to better treatments and better results. Because of our expertise and our clients' success, we are the interactive agency of record for many of the world's leading pharmaceutical, bioscience, and medical device companies. MBC is an agency of the Digitas family, a member of the Paris-based Publicis Groupe S.A. For more information please visit www.mbcnet.com. 188 PA Kip Voytek of R/GA will present 'Knowing Smirks & Grins of Delight' - a presentation discussing how interaction design must create an emotional connection with users in order to meet clients' needs. 2007-03-29 false http://phillychi.acm.org http://events.boxesandarrows.com/events/188 delaware, design, emotional design, ia, information architecture, interaction design, kip voytek, new jersey, nj, philadelphia, philly, phillychi, rga, usability, user needs Ottawa Canada 2007-04-14 This workshop is geared towards a broad audience including government employees, product managers, business strategists, CTOs, CIOs, marketing specialists, communication experts, technology experts and human-computer interaction specialists, but especially those who are web designers. In the first half of the day Peter Merholz and Maggie Fox address the topic of Web 2.0 as a social media. They will cover the business rational for Web 2.0 development and provide motivation for development in this area. Many case studies will be reviewed. In the second half of the day Mike Atyeo addresses more detailed issues such as designing and testing Web 2.0 applications, particularly highly interactive AJAX applications. The important issue of accessibility will be addressed by Derek Featherstone, an expert in this particular field. The more structured part of the workshop will finish with a panel of our presenters. This will be an opportunity for participants to ask any final questions and for presenters to deliver key take-home messages. Following the panel session, attendees who are interested will then participate in an informal "unconference". This will be an opportunity for attendees to talk some more with the presenters and with each other and unwind. The aim is for all attendees to leave the day with a clearer idea of how social media can benefit their organizations and to know how to make their great ideas become a reality. 182 Canada Web 2.0 is impacting all areas of our interaction from the details of using AJAX widgets, to collective decision-making and organization, privacy, and, especially social networking. 2007-04-13 false http://capchi.org/workshop http://events.boxesandarrows.com/events/182 http://events.boxesandarrows.com/event/logo/182/logo_thehumanweb_sm.gif ajax, canada, chi, derek featherstone, maggie fox, mike atyeo, ottawa, peter merholz, unconference, usability, web 20, workshop Philadelphia USA 2007-04-20 Time: 6 - 8 pm Location: Loie Brasserie & Bar - 128 South 19th Street, Philadelphia Directions: http://www.loie215.com/loie215/directions.asp RSVP: Not necessary, but nice: phillychi@gmail.com Come out and join us in Center City for an open bar happy hour sponsored by Morgan Creative Search. We’ll hang out at the bar, chat, and hopefully enjoy some warmer weather through Loie’s large open windows. The happy hour is open to folks interested in HCI, design, and information technology (among other things), so tell a friend! About our sponsor: Morgan Creative Other search firms will promise you the moon and stars. We’ll give you a galaxy of opportunity. Thanks to our small size, tight focus on creative and area connections, Morgan Creative Search outfoxes the big guys. From advertising to interactive, marketing to PR - if it’s on your agency’s organizational chart, we do it. Here’s a small sampling of the reasons we’re so damn loveable: * We specialize in full-time placement of creative positions only * We actively coach each of our candidates on the interview process, as well as the company, culture and position * The vast majority of our candidates are referrals from reliable sources * We personally meet every candidate we present face-to-face, to make sure they aren’t sociopaths or jerks * We scour our candidates’ references with a fine-toothed comb * We developed an invaluable tool called 7 Tips to Successful Interviewing * We are experts at matching soft and hard skills * We give referral fees if we place the candidate * And much, much more! A true boutique firm (no, we don’t do hair and makeup, although Samantha always looks impeccable), we’re able to offer you the attention you crave, and the one-on-one service you deserve. 201 PA Please join us for a little fun at our open bar monthly happy hour. Feel free to bring along folks who are interested in HCI, design, and information technology. 2007-04-19 false http://phillychi.acm.org http://events.boxesandarrows.com/events/201 http://events.boxesandarrows.com/event/logo/201/phillyCHI-logo.gif acm, happy hour, information architecture, jobs, morgancreative, philadelphia, phillychi, sigchi, usability Austin USA 2007-06-16 As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By defining these patterns we can then leverage that knowledge to create usable interfaces that are familiar and useful to our users. In 2007, UPA goes deep into the heart of Texas; to Austin, the sunny capital city on the banks of the Colorado River. Austin's high tech area of Silicon Hills is familiar to much of the usability community, but Austin is also known as the "Live Music Capital of the World," is home to 1.5 million Mexican free-tailed bats, and has excellent museums. Bring the family along to enjoy the many outdoor activities around the Austin area including a variety of water sports and hiking and biking trails. Join us next spring to master new techniques, contribute your opinion, meet colleagues and renew your commitment to making usable and useful products as we explore the patterns of feelings, responses and designs that our users need in the interfaces we create. 64 TX Patterns: Blueprints for Usability 2007-06-11 false http://www.upassoc.org/conference/2007/ http://events.boxesandarrows.com/events/64 experience design, usability, user experience, ux, xd Malmö Sweden 2007-06-16 About the Conference From Business to Buttons focuses on the practical work and useful tools involved in a project. We offer two days of interesting workshops and seminars. - Strategic Experience Design: Beyond Customer Satisfaction, Brandon Schauer, Adaptive Path - Practicing Design at the Yahoo! Media Group: Tools and Methods - Integrating Design in Your Organization, Kim Goodwin, Cooper - Interaction design for social, media-rich mobile experiences, Fabio Sergio, frog design 146 Sweden From Business to Buttons is a two day conference offering insights and methods in how to create positive effects for the business and for society when designing Information Technology. 2007-06-14 false http://www.businesstobuttons.com/ http://events.boxesandarrows.com/events/146 http://events.boxesandarrows.com/event/logo/146/logo_stor.png effectmanagement, experience design, interaction design, methods, personas, tools, usability Portsmouth USA 2007-06-20 Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! This will be an excellent opportunity to meet fellow usability professionals, information architects, interaction designers, and other professionals that fall under the User Experience umbrella to share experiences and learn about job openings in the area. This is the first of many networking events we expect to have in this area. Our goal is to foster the growth of the local UX community and, if there is enough interest, to eventually start a new UPA chapter. Please pass this announcement on to anyone you think will be interested. When: Tuesday, June 19th 6:30 PM – 8:30 PM Where: Portsmouth, NH (venue TBD) RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 226 NH Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! 2007-06-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/226 ia, information architecture, interaction design, ixd, new hampshire, nh, usability, user experience, ux Portmsouth USA 2007-07-20 Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Topic: What Would It Mean to Become a UPA Chapter? As we explore the possibility of becoming a chapter, we thought it would be interesting to hear from someone who’s been an integral part of the most successful UPA chapter in the world, Boston UPA … Chauncey Wilson, a founding member and past president of Boston UPA, will be joining us at this meeting. He’ll be giving a half hour talk on his experience with Boston UPA, and answering your questions. Afterwards, we invite everyone to take part in an informal group discussion on the future of NH UX. About Chauncey Wilson: Chauncey Wilson has spent 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have included Microsoft, FEDEX, Lotus, Reuters, and 3COM. He is past president of the Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Product Design and Evaluation in the handbook of HCI and has presented on the psychology of victimization, research ethics, cyberlaw, usability methods, web design, and documentation usability. RSVP: You must RSVP to attend. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 267 NH What Would It Mean to Become a UPA Chapter? Chauncey Wilson, who’s been an integral part of the most successful UPA chapter in the world, Boston UPA, will be presenting. 2007-07-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/267 ia, information architecture, interaction design, ixd, upa, usability, user experience, ux Monterrey MEXICO Mexico 2007-07-28 Join the Usability and Accessibility for the Web International Seminar The Government of the State of Nuevo Leon and the University of Monterrey (UdeM) will be hosting the Usability and Accessibility for the Web International Seminar on July 26 and 27. There will be keynote conferences by Lou Rosenfeld and Paulo Saavedra, two of the most renowned experts in the area. Lou Rosenfeld is recognized as the founder of information architecture, alongside Peter Morvile. He has given conferences on the use and organization of web information in every part of the workd. His book Information Architecture for the World Wide Web is the main text in the field. Paulo Saavedra is the author of the Chilean Guide for the Development of Government Websites, an international reference in web project management. He has been a counselor in e-government and web site development for the Chilean government and is now in charge of the Trámite fácil website and is creating a usability testing system for online services. We will also host a variety of tutorials on usability, accessibility, website development and plain language. Each attendee will be able to participate in two. The event will be held in the University of Monterrey (UDEM) in Monterrey Mexico At the end of the seminar, the Government of Nuevo Leon, Mexican states that wish to participate and renowned experts will sign the First Manifesto on Usability and Accesibility for Mexican Government Websites. This will help us establish guidelines for better citizen-oriented website development. Our objective is to build a web for everyone. 212 Mexico We will host keynote speeches by one of the most renowned experts in the area, Lou Rosenfeld . There will be a discussion panels, two days of tutorials and success story presentations by attendees . 2007-07-26 false http://www.uaweb.org.mx/index.php?lang=en http://events.boxesandarrows.com/events/212 http://events.boxesandarrows.com/event/logo/212/UAwebEn.jpg accesibility, egov, egovernment, manifesto, mexico, rosenfeld, usability Pretoria South Africa 2007-09-15 Course Objectives: At the end of this course, participants will be able to; Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location:- Meraka Institute CSIR Site - Building 43 Meiring Naude Road Brummeria, Pretoria South Africa Class Time: 9.00 a.m. - 4.30 p.m. each day, includes morning tea & coffee, lunch and afternoon refreshments Course fee: 6,750 ZAR per person Please register online by visiting http://www.humanfactors.com/training/scheduleSAfrica.asp or, for more information, telephone Jennifer Pruess on +44 20 7953 4010 This course is being held in conjunction with Nelson Mandela Metropolitan University, and counts towards HFI's training programme. HFI's Certification Track: Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take all four courses and the certification exam for only 23, 275 ZAR, a 5% savings. 275 South Africa Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-09-12 false http://www.humanfactors.com http://events.boxesandarrows.com/events/275 http://events.boxesandarrows.com/event/logo/275/HFI_Logo.jpg usability, usability training, user experience, user interface design 2007-09-28 Register using the promo code "BOXES" for only $99 (a $30 saving) at http://tinyurl.com/2ebutw Are you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources, but what do you do when that's just not an option for your design team? One of the most common reasons designs fail users is because the design team didn't have the time or resources to focus on user research. To help designers and usability professionals deliver usable sites and applications despite the obstacles, we turned to Larry Constantine, author of the landmark book, Software for Use, to share his proven techniques on how to conduct design and usability efforts quickly and efficiently, even when there is barely time to do anything at all. In this 90-minute seminar, Larry will share a wide range of field-proven tricks and techniques for conquering design and usability problems while in crunch mode. You will learn: + How to leverage Sample-of-One Testing to maximize the amount of valuable information you collect from just one user + How to improve your time-boxed project management techniques to conduct design activities faster and push your design team to the limits of agility and ingenuity + How to take advantage of the decision triage. Larry will show you how your success depends on your team's ability to identify your design's most important features and focus the majority of time and resources in only those areas + How to pare down your field research efforts while still learning everything you need to create a successful design + How to use tactical modeling techniques, such as simplified schematics for quickly capturing insights about users and their needs Register using the promo code "BOXES" for only $99 (a $30 saving) at http://tinyurl.com/2ebutw 306 User Interface Engineering asks Larry Constantine to share his proven techniques on how to conduct quick and efficient design and usability efforts with limited time, budget, and resources. 2007-09-27 true http://www.uie.com/events/virtual_seminars/usability_under_pressure/ http://events.boxesandarrows.com/events/306 application, applications, budget, constantine, crunch, deadline, decision, decision triage, design, designer, developer, larry, launch, limited, manager, mode, modeling, of, one, problems, product, professional, resources, sample, sampleofone, september, site, software, software for use, tactical, team, techniques, testing, time, timeboxed, triage, usability, use, web, website 2007-09-28 Register using the promo code "BOXES" for only $99 (a $30 saving) at http://tinyurl.com/2ebutw Are you facing an aggressive deadline for your web site or product launch? Do you see the need for user research but lack the time to implement it? It’s hard enough creating usable designs when there is ample time and plenty of resources, but what do you do when that's just not an option for your design team? One of the most common reasons designs fail users is because the design team didn't have the time or resources to focus on user research. To help designers and usability professionals deliver usable sites and applications despite the obstacles, we turned to Larry Constantine, author of the landmark book, Software for Use, to share his proven techniques on how to conduct design and usability efforts quickly and efficiently with little time and money. In this 90-minute seminar, Larry will share a wide range of field-proven tricks and techniques for conquering design and usability problems while in crunch mode. You will learn: + How to leverage Sample-of-One Testing to maximize the amount of valuable information you collect from just one user + How to improve your time-boxed project management techniques to conduct design activities faster and push your design team to the limits of agility and ingenuity + How to take advantage of the decision triage. Larry will show you how your success depends on your team's ability to identify your design's most important features and focus the majority of time and resources in only those areas + How to pare down your field research efforts while still learning everything you need to create a successful design + How to use tactical modeling techniques, such as simplified schematics for quickly capturing insights about users and their needs Register using the promo code "BOXES" for only $99 (a $30 saving) at http://tinyurl.com/2ebutw 307 User Interface Engineering asks Larry Constantine to share his proven techniques on how to conduct quick and efficient design and usability efforts with limited time, budget, and resources. 2007-09-27 true http://www.uie.com/events/virtual_seminars/usability_under_pressure/ http://events.boxesandarrows.com/events/307 application, applications, budget, constantine, crunch, deadline, decision, decision triage, design, designer, developer, larry, launch, limited, manager, mode, modeling, of, one, problems, product, professional, resources, sample, sampleofone, september, site, software, software for use, tactical, team, techniques, testing, time, timeboxed, triage, usability, use, web, website London England 2007-10-04 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: MLS Business Centre 130 Shaftesbury Avenue London W1D 5EU Class times: 9.00 am - 4.30 each day. Continental breakfast at 8.30 am each day, and lunch provided Course fee: £840/€1295 + VAT per person £755/€1165 + VAT per person if three or more attend from the same company Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on +44 20 7953 4010 HFI's Certification Track:- Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only £2570/€3955, a savings of 17% 280 England Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-01 false http://www.humanfactors.com http://events.boxesandarrows.com/events/280 http://events.boxesandarrows.com/event/logo/280/HFI_Logo.jpg usability, usability training, user experience, user interface design Washington DC USA 2007-10-13 Register now for User Focus 2007, the second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA), on Friday, October 12, 2007 at the Renaissance Washington DC Hotel. The conference is a one-day exchange of ideas and experiences that demonstrate the value of usability in successful design. Registration deadline is October 8 - last year's conference sold out early! LEARN about important trends, cutting edge methods, and case studies in usability and user-centered design. NETWORK with folks who do what you do, and meet potential employers and employees. LEAVE motivated to create user experiences that drive results with a toolkit of techniques and best practices. The keynote address, The Dawning of the Age of Experience, will be delivered by Jared Spool, a well respected leader in the field of usability and design since 1978. Other highlights include a panel on Web 2.0, a presentation on the Future of Usability, and two tracks of presentations that offer the latest research, techniques and best practices, for people new to usability as well as experienced practitioners. Three optional 90-minute tutorials provide extra depth on software design and usability testing topics. About UPA-DC Metro Chapter UPA-DC Metro Chapter is a member-driven, multidisciplinary organization committed to the design and development of usable products. UPA-DC Metro provides a network and opportunities through which usability professionals can communicate and share information about skills and skill development, methodology used and/or proposed in the profession, tools, technology, and organizational issues. For more information, visit our website at http://www.userfocus.org or email us at conference@upa-dc-metro.org Registration fees: $140 UPA-DC Metro Members $165 Non-Members 322 DC Second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA) at the Renaissance Washington DC Hotel 2007-10-12 false http://userfocus.org http://events.boxesandarrows.com/events/322 http://events.boxesandarrows.com/event/logo/322/logo_upadc.gif information architecture, information design, interface design, usability, usability testing, usability training, user experience, user interface design Utrecht Netherlands 2007-10-19 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - 0ptimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: Capgemini Academy Papendorpseweg 100 3500 GN Utrecht The Netherlands Class schedule: 9.00 am - 4.30 pm each day. Lunch and refreshments provided Course fee: €1500 HFI's Certification Track: - Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only €3955, a savings of 17% Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on + 44 20 7953 4010 Human Factors Europe Ltd has a partnership with Capgemini Academy to offer HFI's courses through Capgemini Academy in Utrecht, Netherlands. 284 Netherlands Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-16 false http://www.humanfactors.com http://events.boxesandarrows.com/events/284 http://events.boxesandarrows.com/event/logo/284/HFI_Logo.jpg usability, usability training, user experience, user interface design New York USA 2007-10-17 About the presentation: Seeing what people do and hearing what they say is the heart of usability research. But what’s the brain doing? We used eye-tracking technology to watch hundreds of people’s eyes as they used the Web, doing a plethora of different tasks and using different websites. Seeing exactly what the user is looking at – and not looking at – is like getting to sneak into his brain for a little while. Kara Pernice Coyne will discuss how she conducted this research and present some of the findings from it. She is the co-author with Jakob Nielsen of the upcoming book, Eyetracking Web Usability. About the speaker: Coyne heads the NN/g’s East Coast operations. She has more than 14 years of experience in evaluating usability in the areas of collaboration, document management, graphics and multimedia, database design, and handheld devices. More recently, she has studied more consumer-oriented products such as digital cameras, cell phones, and cappuccino makers. She has also been a user interaction designer for products ranging from Web calendar applications, to dictation devices for radiologists, to server monitoring programs. RSVP: Please purchase a guaranteed ticket at the event registration site: http://nycupa20071016.eventbrite.com NO EMAIL RSVPs ACCEPTED FOR THIS EVENT. Registration: 6:00pm (refreshments served) Please arrive by 6 or 6:15 to allow time to get through security. Photo ID required by security to enter building. Presentation: 6:30pm to 8:00pm (includes Q&A) Networking: 8:00pm to 8:30pm Dinner at a nearby restaurant: 8:30pm to whenever (participants pay for their own dinner) Location: PLEASE NOTE -- NEW LOCATION. JPMorgan Chase, 1 Chase Manhattan Plaza (Pine & Nassau Sts., downtown), 28th Floor, New York, NY 10005 Cost: NYC-UPA members: $10 Non-members: $20 Non-members with 1 year membership: $25 Full-time students: $5 (please provide ID) 329 NY Kara Pernice Coyne, Director of Research, Nielsen Norman Group, will discuss how they used eye-tracking technology to watch hundreds of people's eyes, and present some of their research findings. 2007-10-16 false http://nycupa20071016.eventbrite.com http://events.boxesandarrows.com/events/329 eyetracking, usability Philadelphia USA 2007-10-19 Please join us as the October PhillyCHI Happy Hour this Thursday. Swing by, have a drink, and see what fellow PhillyCHI members have been up to. Date: Thursday, October 18, 2007 Time: 6 - 8 pm Location: Smith's Restaurant & Lounge Address: 39 - 41 S. 19th Street, Philadelphia, PA 19103 Directions: http://tinyurl.com/23qc5y RSVP (not necessary, but nice): phillychi@gmail.com During 2007, PhillyCHI will host a happy hour every third Thursday of the month, giving folks interested in UX, HCI, etc. a chance to get together and socialize. So mark your calendars and come out and join us! 340 PA Please join us as the October PhillyCHI Happy Hour this Thursday. Swing by, have a drink, and see what fellow PhillyCHI members have been up to. 2007-10-18 false http://phillychi.acm.org http://events.boxesandarrows.com/events/340 design, happy hour, hci, information architecture, usability Seattle USA 2007-10-26 Steve Krug, author of Don’t Make Me Think, will explain why he’s become convinced that there is a short list of design conventions that make some Web pages inherently better than others—things that very few sites get right, even though they’re not all that hard to do. Besides spelling out his vision of the perfect Web page, Steve will also present his brand new Site Navigation Identification Chart: a handy tool that classifies the different ways to do navigation and helps you choose the best one for your site. WHEN 6:00 pm networking and refreshments 7:00 pm Presentation Job announcements to follow the presentation. WHERE Adobe, 801 N. 34th St., Fremont area of Seattle, WA 98103 For directions see http://pssigchi.acm.org/html/meetings/10_25_2007.html Bio Steve Krug evaluates and improves interfaces for a wide variety of clients, primarily in online services and the Web, including Apple, AOL, Netscape, BarnesandNoble.com, and Lexus.com. In workshops based on his book, Don’t Make Me Think, he helps people think like a usability expert and make low-cost/no-cost testing an everyday part of the design process. His consulting firm, Advanced Common Sense (“just me and a few well-placed mirrors”) is based in Chestnut Hill, MA. 342 WA Steve Krug is the featured speaker at October’s Puget Sound SIGCHI meeting at Adobe in Seattle. No registration is required for this free meeting of UX professionals. 2007-10-25 false http://pssigchi.acm.org/html/meetings/10_25_2007.html http://events.boxesandarrows.com/events/342 usability, web design, websites Merrimack USA 2007-10-31 Abstract: In usability testing, we strive to eliminate bias so that the results will be accurate. But what is bias anyway? How does it affect our results? What can we do about it? And are we, as usability specialists, truly objective? Usability consultant Carolyn Snyder will lead a stimulating discussion about bias in usability testing - something we encounter on a daily basis but may not consciously think about. There are many sources of bias in usability testing, from users to tasks to reporting. Every testing methodology is biased, and so are we as facilitators. But bias is not something to be shunned. Instead, we need to understand its sources and weigh its effects. Sometimes, bias can even be harnessed to serve our purpose. Come to this presentation and you'll never look at your testing methods the same way again! Bio: Carolyn Snyder is an independent usability consultant in the greater Boston area. In the past 15 years she has conducted hundreds of usability tests on dozens of products and interfaces. Carolyn is the author of the book Paper Prototyping (she'll give away a copy at this presentation) and co-author of two books on web site usability. She has a BS in Computer Science and an MBA, both of which have biased her perspective :-). More information concerning Carolyn's consultancy is available at Snyder Consulting (http://www.snyderconsulting.net ). 343 NH Carolyn Snyder will be presenting on Bias in Usability Testing. What is bias and how does it affect our testing results? After this presentation you'll never look at testing methods the same way! 2007-10-30 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/343 usability, usability testing, user testing Mountain View or REMOTE USA 2007-11-05 Essentially, we put user experience professionals together with FLOSS software projects (free/ libre/open source) who have limited or no access to this kind of work. This event helps projects in need of usability work, evangelizes the user experience profession, and is open to all types of user experience professionals: from usability engineers, interaction designers, information architects to visual designers. UX Masters and PhD candidates are most welcome too. The event also welcomes open source developers with a passion for great usability and want to learn. These are important software projects, some with huge user bases already we are touching on: Mozilla software, Chandler, WiserEarth.org, SocialText…. to name a few!! The event will be hosted at Google and food and drink will be provided for the whole day. Mozilla is sponsoring happy hours so we can unwind after a hard day of UX. - Please register to apply! The event is FREE. many great things in store over the weekend!! To Register to Apply: Go to http://www.flossusability.org and click on 'Call for Participants' Or Go directly to the form http://tinyurl.com/2qvd5k. - Remote participation is OK too! Just indicate you wish to do so when you apply. - If you can only make it 2 days – Friday and Saturday or Saturday and Sunday- that is OK too but preference given to those who can make it for 3 days. - There is a tremendous amount of leadership openings in our organization so come get involved early as we are growing rapidly in scope and funding!! - Even if you cannot make it, please help spread the word of this event to your UX and open source colleagues!! These projects need all the support they can get! 345 CA 5th FLOSS Usability Sprint UX Nov 2nd – Nov4th @ Google HQ in Mountain View!! We put UX pros together with FLOSS software (free/ libre/open source) who have limited or no access to this kind of work. 2007-11-02 false http://www.flossusability.org http://events.boxesandarrows.com/events/345 chandler, charity, charity, conference, design, event, free, information architecture, mozilla, open source, ui, usability, usability engineering, user experience Boston USA 2007-11-09 Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video http://www.uiconf.com BOXES promo code cannot be combined with any other special offer or promotional code, and is only valid for 4 day registrations. For the User Interface 12 Conference ( http://www.uiconf.com ), Jared M. Spool and his team of usability researchers have asked the most forward thinking minds in the world of usability to present on today's most pressing design topics. For 4 full days, you'll learn in-depth techniques from these top experts, and come away with the knowledge and confidence necessary to tackle your biggest design challenges. Now in its twelfth year, the UI12 Conference examines the most critical web design and usability issues facing designers, information architects, and usability professionals. Topics include: Agile Development, Task-based Information Architecture, Usability Testing, Visual Design, Building Innovative Designs, Communicating with Comics, Interaction Design, and Designing with CSS. On Monday, November 5th, you'll have the chance to attend one of four full-day seminars from Larry Constantine, Gerry McGovern, Rolf Molich, or Luke Wroblewski. On Tuesday, November 6th, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from each of our conference speakers, as well as the UI12 Conference Keynote presentation from Jared M. Spool. On Wednesday, November 7th, you'll have the chance to attend one of four full-day seminars from Scott Berkun, Kevin Cheng, Kim Goodwin, or Cameron Moll. We'll cap off the week on Thursday, November 8th, with our Showcase Seminar Day, where you can choose between UIE's most popular seminars. 196 MA User Interface 12 is being held November 5-8, 2007 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars and short talks on today's most pressing usability and design issues. 2007-11-05 false http://www.uiconf.com http://events.boxesandarrows.com/events/196 http://events.boxesandarrows.com/event/logo/196/ui12-badge.gif agile development, book, book seller, comics, content, content management, css, design, designer, developer, engineering, folksonomy, information architecture, innovation, interaction, interface, jared spool, management, personas, professional, seminar, social, social web design, taxonomy, testing, tutortial, ucd, uie, usability, user, ux, visual design, web application, web site, workshop Bristol United Kingdom 2007-11-09 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can’t imagine your life without them. This one-day workshop is designed to give those attending a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management, project managers, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. 325 United Kingdom This one-day workshop is designed to provide a practical, hands-on overview of the User-Centred Design (UCD) process and how it can enhance the user experience of websites and applications. 2007-11-08 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/325 http://events.boxesandarrows.com/event/logo/325/design5print.png bristol, training, ucd, usability, workshop New York USA 2007-11-09 12:30 – 1:00 Registration, Opening Reception -- 1:00 – 1:05 Introduction to WUD ‘07 Mark Safire, President, NYC UPA -- 1:05 – 1:50 Delivering Stellar Customer Experiences Three Principles for Success: Learn how organizations sustain a long-term competitive edge through user experience best practices. Bruce Temkin, VP - Principal Analyst, Forrester Research -- 1:50 – 2:50 Reinforcing Brands With Every Interaction Leading interaction designers and producers discuss how key brand attributes can be successfully delivered through every customer interaction – online and off. Moderator: Tammy Sachs, CEO, Sachs Insights. Panelists: · Anthony S. Manson, Managing Partner - eMarketing, Sudler & Hennessey · Brandt Flomer, Creative Director - Experience Strategy, R/GA · Bruce Temkin, VP - Principal Analyst, Forrester Research · Stephen Gates, Interactive Creative Director, Starwood Hotels & Resorts Worldwide -- 2:50 – 3:15 Snack Break Light Refreshments & Snacks sponsored by Human Factors International -- 3:15 – 3:50 Innovative Features: Triumphs & Tragedies Examples of recent online interface techniques: good and not so good. Tammy Sachs, CEO, Sachs Insights -- 3:50 – 4:50 The User Experience Process: How to Make It Work Leaders in User Experience across several industries discuss what has worked – and what has not – in establishing user-centered design processes. Moderator: Mark Safire, President, NYC UPA. Panelists: · Jose Coronado, Director of Usability, ADP · Kathleen Hoski, Manager - Usability Research, Best Buy · Todd Toler, Dir of User Experience, J Wiley · Tushar Tanna, Former VP - Consumer Product Mgmt, WebMD -- 4:50 – 5:25 Persona Development: A Healthcare Case Study April McGee, Proj Dir, Human Factors International -- 5:25 – 5:30 Closing Comments & Raffle 5:30 – 6:30 Cocktail Reception -- ADVANCE REGISTRATION REQUIRED: nycupa20071108.eventbrite.com -- Location: 1 Chase Manhattan Plaza, 60th floor, NYC 346 NY Keynote: Delivering Stellar Customer Experiences, Bruce Temkin, Forrester Research. Speakers/panels on: reinforcing brands, innovative features, UX process, persona development. Cocktail reception. 2007-11-08 false http://nycupa20071108.eventbrite.com http://events.boxesandarrows.com/events/346 personas, usability, ux, wud Chicago USA 2007-11-09 Pathfinder will provide a real world example of user centered design being used in developing healthcare software. We will be presenting a case study featuring, IDM, A HAEMONETICS® Company and leader in medical software and support. The presentation will outline some of the unique challenges encountered during the project, as well as, opportunities for improvement that were identified while developing IDM’s next generation of product offerings. Pathfinder will also be leading an interactive session, designed to address one of the biggest technology issues in healthcare today. Entitled “Interacting with Software and People – At the Same Time”, the session will examine ways for healthcare practitioners to communicate with people and technology, simultaneously conveying critical information electronically without sacrificing compassionate and attentive patient care. Attendees will have an opportunity to brainstorm with us and uncover new approaches to this difficult dilemma that has the potential to impact us all. Please join us in support of World Usability Day. Registration is FREE! There is no better time or opportunity to learn more about usability and to make a difference in the future of technology. November 8, 2007 7:30 am - 5:30 pm Intercontinental Hotel Chicago, IL Click here to register: http://www.chicagoupa.org/WUD2007/2007.html Pathfinder designs and develops people-friendly, commercial grade software and web applications for enterprises and software vendors. Pathfinder’s approach integrates user experience design with agile development to improve software quality and accelerate development. Pathfinder has development centers in Chicago, New York, India and the Philippines. For more information, call 312-372-1058, email info@pathf.com or visit http://www.pathf.com. 349 IL Focusing on how to make healthcare technologies that touch all of our lives, easier to access and simpler to use, Pathfinder will present an industry case study and lead an interactive session. 2007-11-08 false http://pathf.com http://events.boxesandarrows.com/events/349 healthcare, usability, user experience design, world usability day 2007-11-15 Sign up today at http://tinyurl.com/yruel4 and use the promo code "BOXES" to receive $30 off. In this presentation, Jared M. Spool will walk through an easy-to-accomplish 30 day plan for developing your own persona-based scenarios. He'll tackle each of the four development stages: gathering the field research, analyzing the data, building the personas and their scenarios, and integrating the results into the development process. Gathering the Field Research: Jared will show you how to decide how many folks to visit, who they should be, and how to prepare for meeting them. He'll talk about the best ways to collect information and how to best involve other team members. Analyzing the Data: Jared will demonstrate several techniques from the analysis toolkit, including pair-wise comparisons, KJ Analyses, and weighted charts. He'll show you quick and easy methods for sorting, organizing, and identifying the trends and insights you discovered in your study. Building the Personas and Their Scenarios: Jared will show you how robust personas utilize the elements uncovered in the research and analysis, making their creation easily flow from your pen (or keyboard). Jared will walk through several effective techniques for readying your insights about your users and their needs. Integrating Personas into the Development Process: The best teams have a ready-made plan as to how they'll infuse their newly created personas and scenarios directly into the existing development process. Jared will share techniques you can use immediately to introduce the personas, walk through the scenarios, and ensure they become fixture of your development process. As with all of the UIE Virtual Seminars, you'll get a complete handout with plenty of examples and an opportunity to ask Jared those burning questions about how to do this well in your environment. Sign up today at http://tinyurl.com/yruel4 and use the promo code "BOXES" to receive $30 off. 344 Usability and design expert, Jared M. Spool will walk through an easy-to-accomplish 30 day plan for developing your own persona-based scenarios based on UIE's research for only $99 (promo inside.) 2007-11-14 true http://www.uie.com/events/virtual_seminars/building_personas/ http://events.boxesandarrows.com/events/344 design, designer, developement, engineer, engineering, expert, field research, interface, jared, kj analyses, manager, organizing, personas, project, resources, scenarios, small, sorting, spool, techniques, uie, usability, user, user interface engineering, virtual, weighted charts Ottawa, Ontario Canada 2007-11-30 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a rare visit to Ottawa this fall to give a Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it’s selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality “killer Web content” and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada. Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 339 Canada Two day Masterclass to provide you with the knowledge and tools needed to create quality "killer Web content" and arguments to support this approach. 2007-11-28 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/339 http://events.boxesandarrows.com/event/logo/339/gerryclasssmall.jpg carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Bristol United Kingdom 2007-12-05 Why people come... Networking and meeting people with similar interests; get a job; discuss different usability methods and approaches; gossip; keep abreast of what is going on in the field; see what projects others work on and what practices they use; learn and share experiences... 364 United Kingdom Monthly meet of Bristol and surrounds usability people. 2007-12-04 false http://b-u-g.wikispaces.com/ http://events.boxesandarrows.com/events/364 bristol, meetup, usability Portsmouth USA 2007-12-06 When: Wednesday, December 5th 6:00 PM – 8ish Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Poster Session/Holiday Social: This isn’t a typical conference poster session. You don’t need to get elaborate; just have fun and get creative! Bring your poster on an 11x17 piece of paper and we will mount it for display. You can print a screen shot of something you worked on, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again, we are not looking for elaborate polished posters, just something simple to demonstrate an idea. All posters will be on display throughout the night while everyone has the opportunity to meet and network with other local UX professionals. If interested, each poster author will be given the floor for a couple of minutes to explain their poster. If you prefer not to participate by bringing a poster, you’re definitely welcome to participate as an audience member and participate in the socializing and networking. This will be an intimate gathering that offers everybody the chance to present fresh and creative work, ideas or concepts in an informal and fun setting. We invite everyone to come out and share your expertise and get inspired by your colleagues. Everyone who attends will gain entry into a raffle for a door prize that you won’t want to miss! People who bring posters will be given three raffle tickets, so be sure to bring a poster to have triple the chance of winning. Note: This is the NH UX version of Pecha Kucha, originally created by Klein Dytham Architecture in Tokyo. Learn more about Pecha Kucha. RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confirmation once your name has been added to the list of attendees. 357 NH Got a design problem to solve? Working on something interesting? Using a new tool/method you want to share? Need to vent about your biggest problem? Here's a chance for you to share YOUR big ideas! 2007-12-05 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/357 ia, information architecture, networking, poster, social, usability, user experience, ux Bristol United Kingdom 2008-01-25 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can't imagine your life without them. This one-day workshop is designed to give those attending a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management, project managers, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. 371 United Kingdom A one-day workshop designed to give a practical, hands-on overview of the User-Centred Design (UCD) process and the range of methods that can be used to enhance user experience. 2008-01-24 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/371 http://events.boxesandarrows.com/event/logo/371/design5print.png bristol, training, ucd, usability, workshop Durham USA 2008-01-25 For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. When: Thursday, January 24th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: University of New Hampshire (UNH) Kingsbury Hall, Room N101 33 College Road Durham, NH Campus Map: http://www.unh.edu/map/UNHCampusMapcrop.pdf Directions: http://www.unh.edu/transportation/visitor/directions.htm Parking Directions: Park in Lot B Topic: What Makes a Design Seem Intuitive? Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: + How users need both tool knowledge and domain knowledge to complete their tasks + How simple problems with designs can cause big problems for users + What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. RSVP: Seats are limited. You must RSVP to attend, so don’t delay in reserving your spot! Send RSVPs to info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. NH UPA meetings are open to anyone who is interested in attending. Membership to the UPA is NOT required. Parking Map: http://unh.edu/transportation/visitor/map.pdf 376 NH For our 1st official UPA chapter meeting we will kick off the New Year w/ special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. 2008-01-24 false http://groups.yahoo.com/group/nh-upa/ http://events.boxesandarrows.com/events/376 http://events.boxesandarrows.com/event/logo/376/upa_logo_-_yahoo.jpg design, ia, information architecture, nh, nh upa, upa, usability, user experience, ux Portsmouth USA 2008-02-20 The February 19th NH UPA meeting will be a highly engaging and informative night with 4 different 10-minute talks by 4 different speakers. The "10-minute talk" format is popular because of the pace of the meeting and the variety of topics discussed related to usability and user experience design. Topics: Cognitive Biases and the Fundamental Attribution Error in User- Centered Design by Chauncey Wilson, Autodesk Words Set the Stage: Modeling Good Behavior for User-generated Content by Margot Bloomstein, PixelMEDIA Pros and Cons of Presenting Multiple Options of a Design to the Project Team by Shannon McHarg, H&R Block Remote Usability Testing: Best Practices and Lessons Learned by Rebecca Richkus, Autodesk Where: PixelMEDIA 222 International Drive Suite 175 Portsmouth, NH 03801 Time: 6:00-7:00 PM - Networking (refreshments provided by PixelMEDIA) 7:00-8:00 PM - 10-Minute Talks About 10-Minute Talks: Presenter talks are strictly limited to 10 minutes and 6 slides max. Following each presenter, there will be 5 minutes for Q&A. This makes preparation and presentation easy and keeps things moving for the audience. For usability and user experience practitioners, you will find plenty of tips and tricks you can use in your job. For those who are new to usability, the variety of topics will give you a good idea of what the profession is all about. RSVP or questions: info@nhupa.org 413 NH This meeting will be a highly engaging and informative night with 4 different 10-minute talks by 4 different speakers. 2008-02-19 false http://www.nhupa.org http://events.boxesandarrows.com/events/413 http://events.boxesandarrows.com/event/logo/413/upa_logo_-_yahoo.jpg content, design, hci, ia, remote usability testing, upa, usability, usability testing New York USA 2008-02-27 Presentation: Think it’s important to know how to get around a website? How about a hospital? Find out how Sylvia Harris, a leading Information Design Strategist, was able to create a new vision for visitor information delivery at the New York area’s largest hospital. Sylvia will share her information design system and wayfinding masterplan to improve patient experience at Columbia Presbyterian Hospital. --------------- Speaker: Sylvia Harris is New York City's "Public Designer". She has devoted twenty-five years to the design and management of public-interest communications. A leading advisor to New York City's largest institutions, Sylvia conducts assessments and formulates communication strategies for branding and public information campaigns. From 1990 through 2000 Sylvia was a design critic at the Yale University School of Art. She received her M.F.A. from Yale in 1980 and a B.F.A. from Virginia Commonwealth University in 1975. --------------- Location: JPMorgan Chase, 277 Park Avenue (between 47th & 48th) Room 1701 (17th floor) --------------- Time: Arrive at 6 pm for building security, networking Presentation 6:30 - 8:00 including Q&A Dinner with speaker 8:30 (participants pay for their own) --------------- NYC-UPA members: $10, Non-members: $20 Non-members with 1 year membership: $25 Full-time students: $5 (w valid ID) 419 NY Sylvia Harris, leading Information Design Strategist, tells how she created a new vision for visitor information delivery to improve patient experience at Columbia Presbyterian Hospital. 2008-02-26 false http://nycupa20080226.eventbrite.com http://events.boxesandarrows.com/events/419 design, information architecture, usability Coronado USA 2008-03-29 Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. Over the three days of Web App Summit 2008, you'll meet the innovators and world-class designers behind today's most successful web apps, and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. We start with four full-day tutorials covering the most critical topics for your success. Between them, the world-renowned experts leading these seminars have more than 100 years of experience designing applications for practically every industry, from financial services to entertainment. They've created an information-packed day designed to get every question you have answered and deliver you the essential insights for creating great applications. On the second day, we've chosen each session to give you the essentials for designing a successful web application. You'll come away with a full stock of tips and techniques you'll want to share with your entire team. On the third day, we'll explore the best practices for implementing successful web applications. We've chosen the biggest experts in the world of web development to give you a full spectrum of techniques and insights. Days 2 and 3 feature a "peer-to-peer" luncheon, where you'll connect up with others who are tackling the same challenges you're facing and learn from their experiences. Speakers include: Luke Wroblewski, Kim Goodwin, Leisa Reichelt, Indi Young, Steve Mulder, Jeremy Keith, Bill Scott, Derek Featherstone, Keith Robinson, Sean Kane, and of course, Jared M. Spool. Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. View the complete summit description, and register at http://www.webappsummit.com 358 CA Web Summit 2008 is being held March 26-28, 2008 in Coronado, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2008-03-26 false http://www.webappsummit.com http://events.boxesandarrows.com/events/358 http://events.boxesandarrows.com/event/logo/358/Copy_of_webappsummit_logo_web_FINAL.jpg adactio, ajax, blogs, california, conference, coronado, design, ebay, event, experts, flickr, folksonomies, jared spool, netflix, personas, rias, san diego, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo Dover USA 2008-03-27 Topic: Expanding User-Centered Design in the 21st Century or Why Design Thinking is the Next Big Thing. When: Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Liberty Mutual 150 Liberty Way Dover, NH 03820 Parking Directions: Park in the front lot. License and plate number needs to be presented at security desk. RSVP required (see below). Abstract: What is design thinking? Why is it important? What does design thinking mean to the field of user centered design? This talk is an overview of how design thinking is finding its place in companies worldwide, and how user-centered design is being applied across many fields, from organizational design to product design. About Sarah Bloomer: Sarah Bloomer has designed user interfaces for 20 years. In 1991 she co-founded the interaction design company The Hiser Group. With Hiser, she helped establish the field of user-centered design in Australia. Upon returning to the USA in 2002, Sarah was a senior interaction designer for The MathWorks before starting Sarah Bloomer & Co, a consulting practice focusing on collaborative design facilitation. Sarah has delivered papers, tutorials and workshops at user interface design conferences in Australia and the USA. Her tutorial, Successful Strategies for Selling Usability into Organizations, became a CHI classic. Sarah also led the conceptualization and development of The Hiser Element™ toolkit, a user-centered design methodology created to help companies rapidly set up usability teams. Sarah holds an MS from New York University in interactive software design, a BA from Smith College, and served as masters supervisor at The Royal Melbourne Institute of Technology. RSVP: You must RSVP to attend, as security is tight at Liberty Mutual. Please send RSVPs to info@nhupa.org. + + + Stay informed about NH UPA meetings and events by joining the NH UPA Yahoo! group at: http://groups.yahoo.com/group/nh-upa/. + + + 423 NH Please join us for the NH UPA March Meeting featuring Sarah bloomer, Sarah Bloomer & Co. 2008-03-26 false http://www.nhupa.org http://events.boxesandarrows.com/events/423 http://events.boxesandarrows.com/event/logo/423/upa_logo_-_yahoo.jpg design, design thinking, usability, ux Boston USA 2008-04-04 In this day-long session, Steve Krug (author of Don't Make Me Think) will teach you how to do your own low-cost/no-cost testing that's simple enough to make it a routine part of your design process. The day will include... - A complete explanation of how Steve recommends doing testing (Hint: very simple, very fast, and very cheap) - Two live usability tests on attendees' sites, so you can see the whole process in detail - A chance to practice conducting a test on your own site - Advice on how to interpret your findings and decide what changes to make - Plenty of time to answer your questions about testing or any other aspect of usability Who should attend? The short answer is “anyone involved in publishing a Web site.” Graphic designers, programmers, writers, editors, project managers, sole proprietors, and VPs can all benefit from this session. Whether you already do testing and want to know more, or have never done testing and want to start, or even if you don't ever intend to do your own testing but are responsible for hiring, managing, or paying other people to do it, this session will prove valuable. NOTE: We'll also be in Chicago on May 16th. 444 MA Spend a day with Steve Krug while he explains everything he knows about doing your own low cost/no cost usability testing, including a chance to do a practice test on your own site. 2008-04-03 false http://www.sensible.com/workshops.html http://events.boxesandarrows.com/events/444 http://events.boxesandarrows.com/event/logo/444/DMMT_cover.jpg usability, usability testing, web design New York USA 2008-04-13 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in San Francisco, London (UK), and Melbourne (Australia). 377 NY Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-04-07 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/377 http://events.boxesandarrows.com/event/logo/377/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Portsmouth USA 2008-04-18 When: Thursday, April 17th Refreshments & Networking: 6-7:00 PM Meeting: 7:00 PM – 8ish Where: Fat Belly's Grill & Bar (http://www.fatbellysgrillandbar.com) 2 Bow Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/448pk3 Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) RSVP: An RSVP is not required, but it helps us to have an idea of the head count for the venue. Please send RSVPs to info@nhupa.org. Topic: ~ Article Discussion ~ For this meeting, we'd ask that you read the selected articles ahead of time (don't worry, they're short articles, not books), jot down at least one discussion point about each article, then come prepared to discuss. Your discussion point can be a question, an example from your experience, or simply your perspective. We only ask that you keep your points constructive and not overly critical of the article or the authors. We will have two moderators that will help facilitate the discussion. Thank you for your votes on the articles to read. The three "winners" are: "Cultures of Prototyping", Michael Schrage http://hci.stanford.edu/bds/10-Schrage.pdf "Getting the Right Design and the Design Right: Testing Many Is Better Than One", Maryam Tohidi, William Buxton, Ronald Baecker, Abigail Sellen. http://www.billbuxton.com/rightDesign.pdf "Feature Richness and User Engagement", Jakob Nielsen http://www.useit.com/alertbox/features.html NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required. Hope to see you there! 455 NH Please join us for our April meeting to take part in an interesting article discussion... 2008-04-17 false http://www.nhupa.org http://events.boxesandarrows.com/events/455 http://events.boxesandarrows.com/event/logo/455/upa_logo_-_yahoo.jpg hci, interaction design, interface design, nh upa, upa, usability Ottawa Canada 2008-05-07 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a repeat visit to Ottawa, after his sold-out presentation last November, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it's selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality "killer Web content" and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI). Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 436 Canada Managing, developing, or writing for websites? You won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. 2008-05-05 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/436 http://events.boxesandarrows.com/event/logo/436/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Ottawa Canada 2008-05-08 This Executive session is for senior managers and executives who have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: - Take your vision and manage your website to realize your strategic objectives - Make decisions based on data rather than opinion - Establish a clear return on investment - Maintain a clear focus to get maximum impact from limited resources - Develop actionable metrics for effectively managing the web channel The key challenge you face today with your website is not about technology or content. It’s about service. How do you let your customers (citizens, consumers and businesses) more quickly and more easily serve themselves? Because on the Web it’s all about self-service. The Web is about the shift in power from the organization to the customer. Simply put, the Web empowers customers and citizens more than it empowers organizations. The most successful websites are built around the needs of its users, rather than the demands of organizations and managers. In the long-term, being customer-centric is not a like-to-do, it is a must-do. Gerry McGovern is world-renowned speaker and expert on Web content and usability. He communicates the essential strategies that every manager needs to know, in an engaging and humorous way that makes his message unforgettable. Do not miss this one-off opportunity 437 Canada This half-day session is for senior managers and executives. It focuses on quickly getting quantifiable results from a Customer Carewords approach to managing your website. Learn to manage tasks. 2008-05-07 false http://www.neoinsight.com/workshops/exec-overview.html http://events.boxesandarrows.com/events/437 http://events.boxesandarrows.com/event/logo/437/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Ottawa Canada 2008-05-13 This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. It provides effective organizational skills that can be put to immediate use by interaction designers, computer scientists, web designers, software engineers, graphic designers, information architects, usability engineers, industrial designers, and other professionals involved in pursuing the goal of optimal user experiences for end users. The workshop outlines how to make the business case for usability engineering in general - and specific usability project plans in particular - by adapting general cost-justification techniques to estimate expected return on investment (ROI) for usability initiatives. This technique can be used to solicit funding. Cost-justification is discussed across a wide variety of contexts, including both commercial and internal traditional business applications, public web sites, intranets, and web-based applications. Dr. Deborah J. Mayhew (http://drdeb.vineyard.net) is an internationally recognized author, teacher, speaker and consultant on software user interface design and usability engineering. She has been owner and Principal Consultant of Deborah J. Mayhew & Associates, a consulting firm offering a wide variety of services related to usability engineering, since 1986. For more details about the program and leader, see http://www.capchi.org/workshop.html 461 Canada This workshop offers success strategies for effective usability engineering in organizations developing software products and services for the public or for internal users. 2008-05-12 false http://www.capchi.org/workshop.html http://events.boxesandarrows.com/events/461 http://events.boxesandarrows.com/event/logo/461/CapCHILogo2000.gif cost justifying, deborah mayhew, roi, strategy, usability Melbourne Australia 2008-05-17 Web Directions User Experience is a full day two track conference, plus an optional extra day of workshops, focussing on concepts, technologies and techniques for building great user experiences on the web. * Andy Budd (Clearleft) - Interaction design and usability * Robert Hoekman Jr (Miskeeto) - User experience evangelist * Lisa Herrod - User testing * Emily Boyd (Remember the Milk) - Ajax techniques for great user experiences * Cameron Adams - Frontiers of Javascript (workshop) * Donna Maurer - Getting content right * Jackie Moyes (News Digital Media) - Turning research into products * Oliver Weidlich - Mobile web user experience * Steve Baty - Analysing research data * Mathew Patterson (Campaign Monitor) - Designing for email Whatever your role - designer, developer, IA, product and project manager all the way to CIO and CTO - this will be an exciting day of informative, stimulating content to send you home even better enabled to build the web. Conference: $495 (early bird until April 11) Workshops: $450 440 Australia Concepts and techniques for building great user experiences: interaction design, usability and testing, user research and ethnography, Ajax and Javascript, content, designing for mobile and more. 2008-05-15 false http://ux08.webdirections.org/ http://events.boxesandarrows.com/events/440 ajax, interaction design, javascript, testing, usability, user experience, user research Chicago USA 2008-05-17 In this day-long session, Steve Krug (author of Don't Make Me Think) will teach you how to do your own low-cost/no-cost testing that's simple enough to make it a routine part of your design process. The day will include... - A complete explanation of how Steve recommends doing testing (Hint: very simple, very fast, and very cheap) - Two live usability tests on attendees' sites, so you can see the whole process in detail - A chance to practice conducting a test on your own site - Advice on how to interpret your findings and decide what changes to make - Plenty of time to answer your questions about testing or any other aspect of usability Who should attend? The short answer is “anyone involved in publishing a Web site.” Graphic designers, programmers, writers, editors, project managers, sole proprietors, and VPs can all benefit from this session. Whether you already do testing and want to know more, or have never done testing and want to start, or even if you don't ever intend to do your own testing but are responsible for hiring, managing, or paying other people to do it, this session will prove valuable. NOTE: We'll also be in Boston on April 3rd. 445 IL Spend a day with Steve Krug while he explains everything he knows about doing your own low cost/no cost usability testing, including a chance to do a practice test on your own site. 2008-05-16 false http://www.sensible.com/workshops.html http://events.boxesandarrows.com/events/445 http://events.boxesandarrows.com/event/logo/445/DMMT_cover.jpg usability, usability testing, web design London United Kingdom 2008-05-25 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York, San Francisco, and Melbourne (Australia). 378 United Kingdom Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-05-19 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/378 http://events.boxesandarrows.com/event/logo/378/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Bedford USA 2008-05-22 When you think of TechSmith Morae, you probably think of testing things on a computer screen—like a software application or Web site. But what about testing the iPhone user's experience? Could Morae speed up and simplify a whole range of testing methods, from paper prototyping to in-depth interviews to focus groups? Could it enable unmoderated testing? The Morae development team is hard at work to support all these methods and approaches! In this session, we'll pull back the curtain to give you a peek at what's coming...and demonstrate specific use scenarios. We hope you can join us! Shane Lovellette, the creator of Morae and UserVue, will be here from TechSmith to give us a demo and explain the benefits of using the new version of Morae and UserVue for conducting, recording, observing, analyzing, and presenting the results of in-person and remote user research tests. Summary: The demo will cover how to: collect local and remote test session data, observe test sessions in local and remote environments, and analyze test sessions with the advanced analytical capabilities of the new v. 3.0 of Morae Manager (not out yet!) and UserVue. We will learn about automated and aggregated usability metric analysis, graphing and reporting, as well as creating video highlight presentations. For those of you who already use Morae and UserVue, Shane will answer any questions you have about the products and give us all a demo of the new version of Morae 3. About Shane Lovellette: Shane Lovellette is the product manager for Morae and UserVue. Shane came to TechSmith with over eight years of management and production experience in video and television. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 466 NH In this session, we'll pull back the curtain to give you a peek at what's coming from Techsmith...and demonstrate specific use scenarios. We hope you can join us! 2008-05-21 false http://www.nhupa.org http://events.boxesandarrows.com/events/466 http://events.boxesandarrows.com/event/logo/466/upa_logo_-_yahoo.jpg morae, techsmith, usability, usabiliy testing, user research, user testing, uservue Portland USA 2008-05-24 WebVisions explores the future of the Web with an all-star lineup of visionary speakers that includes keynotes from Jeffrey Veen of Google and Lynne Johnson of FastCompany.com, as well as sessions by Rashmi Sinha (Slideshare.net), Matt Haughey (MetaFilter), Christina Wodtke (Boxes and Arrows), Tjeerd Hoek (frog design), Bill DeRouchey (Ziba Design), Kimberly Blessing (Paypal) and many others. Half day workshops feature acclaimed designer Roger Black ("Type Class"), Aaron Gustafson ("Progressive Enhancement with Javascript and CSS"), Erica O'Grady ("The Art and Science of Conversation in Social Media"), Tyler Sticka ("The Control Freak's Guide to Web Design"), David McFarland ("Javascript for Designers") and more. Conference Pass: $180 Early Bird* / $250 Standard *if purchased by March 31st Workshops: $375 Early Bird* / $450 Standard *if purchased by March 31st Group rates, association discounts and student discounts are also available; call Brad Smith at 503-230-2058 or email brad@webvisionsevent.com for more information. 414 OR Explore the future of Web design, user experience, technology and business strategy with an all-star lineup of visionary speakers that include Jeffrey Veen, Christina Wodtke, Aaron Gustafson and more. 2008-05-22 false http://www.webvisionsevent.com/register/ http://events.boxesandarrows.com/events/414 http://events.boxesandarrows.com/event/logo/414/WV08_tout_03.gif ajax, business strategy, convergence, css, design, development, interaction design, javascript, mobile, project management, social media, technology, usability, user experience, venture capital, web applications, webapps, webvisions Amsterdam Netherlands 2008-05-23 The Web is in a state of motion: no longer is it primarily being accessed through PCs, but more and more does it find its way into our phones, our cars, on the streets and in buildings. Mobility traditionally refers to characteristics in devices to handle information access, communication and business transactions while in a state of motion. What if we place users at the center of attention? What does mobility mean to humans in a state of motion who interact with technological devices in their surroundings? The Web and Beyond 2008: Mobility, a conference organized by CHI Netherlands, explores. The Web and Beyond is a bi-annual conference, powered by CHI Netherlands. 418 Netherlands The Web and Beyond: Mobility takes place at the historic Beurs van Berlage in Amsterdam, the Netherlands. Tracks include mobile applications, maps & location based services, presence, and everyware. 2008-05-22 false http://www.thewebandbeyond.nl http://events.boxesandarrows.com/events/418 http://events.boxesandarrows.com/event/logo/418/TWAB2008_120x60.gif europe, interaction design, mobility, trends, usability, web 20 Philadelphia USA 2008-06-13 Date: Thursday, 6/12/2008 Time: 6 - 8PM Location: Hunt Room, Hamilton Hall, University of the Arts 320 South Broad St, Philadelphia, PA 19102 RSVP: phillychi@gmail.com About the Presentation A California federal judge's recent decision not to dismiss a discrimination case against retailer Target Corp has possibly opened the door to future Internet-related Americans with Disabilities Act claims. The ruling, believed to be the first indicating that the ADA can apply to the Internet, brings to light issues surrounding web accessibility and Section 508 of the Rehabilitation Act. In this presentation, Kel Smith will speak about the concept of barrier-free UX, describe the practical benefits of compliance, explore the legal and technical history of accessibility, and offer advice to those who want to design attractive websites that meet the needs of all users. About the Speaker Kel Smith is a conceptual technologist specializing in the design and usability of digital experiences, with stints at such companies as GlaxoSmithKline and Yellowbook. His strong interest in web accessibility has resulted in published articles, lectures and seminars; his piece titled "The Missing Link" appeared in The Practical Lawyer and Experience Magazine, and he was recently interviewed by Bill Cullifer for the WOW Technology Minute series. In February 2008, Kel launched Anikto LLC to promote accessibility tactics across multiple disciplines and markets. He is currently the Director of Design and Development for Tandem Learning, a company specializing in highly-interactive, multimedia training experiences. About the Sponsor Avenue A | Razorfish is one of the largest interactive marketing and technology services agencies in the world. The company helps industry leaders such as Starwood Hotels, Kraft, Ford Motor Company and Carnival Cruise Lines use digital channels to acquire and service customers. Visit http://www.avenuea-razorfish.com for more information. 477 PA Please join us for an enlightening discussion about the facts of web accessibility and Section 508 compliance, as well as practical advice on creating accessible websites without sacrificing design. 2008-06-12 false http://phillychi.acm.org/?p=70 http://events.boxesandarrows.com/events/477 http://events.boxesandarrows.com/event/logo/477/phillychi_logo.png design, usability, web accessibility San Francisco USA 2008-06-22 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York City, London (UK), and Melbourne (Australia). 379 CA Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-06-16 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/379 http://events.boxesandarrows.com/event/logo/379/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Philadelphia USA 2008-07-17 The first and only web design conference for IT Professionals working in Higher Education. Join us and meet world renowned experts in the fields of usability, user centered design, CSS, AJAX and many others. Designers, Developers, and Project Managers will all be able to benefit from the content presented over the course of two days. In addition to the formal presentations, you will have the opportunity to meet and interact with people building and designing web applications in all the same areas you do: Student Affairs, Faculty Issues, Administrative Procedures, and others. Topics covered will include AJAX and Web 2.0 technologies, usability testing, CSS, Web form design, content management systems, developing secure applications, SEO, usability, and presentation skills for IT professionals. The conference is sponsored by the University of Pennsylvania and has a focus on Web practices in higher education, but the topics covered are not especially unique to higher ed. All practitioners will get a lot out of the material. Seats are limited, so sign up today. The first 200 people to sign up will get a get to win a MacBook Air! 442 PA A two day conference focused on the unique challenges of web design and development in academia featuring Jared Spool, Eric Meyer, Luke Wroblewski, and many others. 2008-07-15 false http://www.med.upenn.edu/uiconf/ http://events.boxesandarrows.com/events/442 ajax, css, eric meyer, higher ed, higher education, jard spool, luke wroblewski, phillychi, seo, university of pennsylvania, upenn, usability, web 20, web forms 2008-07-18 You work hard providing top-notch content on your site. Will your users find it? If they don't find it, all that effort is for nothing. What can you do to guarantee that users find the content they've come looking for? In this entertaining and informative seminar, UIE’s Founder, Jared M. Spool, will show how designers control whether users find their site’s content or not. As users traverse through a web site, UIE’s latest research shows they encounter five different types of navigation pages. The designers of today’s most successful sites, such as Lands’ End, the Bureau of Labor and Statistics, CNN, and the BBC, understand these different types of web pages and make design choices based on each page’s specific purpose. Use the promotional code "FIVEPAGES" to receive $30 off your registration price. [To learn more about how the Scent of Information works, we recommend you watch our previous UIE Virtual Seminar, The Scent of Information: Getting Users to Their Content first. It will give you a little more depth on some of the concepts this seminar builds upon.] In this 90-minute online seminar, you'll hear the most up-to-the-minute research on how users navigate sites. You will learn best practices for designing the five types of navigation pages. Instead of traveling to a training course, you and your colleagues can hear the latest insights on the most important design topics right from your office. Once you purchase the seminar, you can watch the presentation right on your PC screen. Jared M. Spool, User Interface Engineering Length: 90 Minutes Date: July 17th, 1pm ET / Noon CT / 11am MT / 10am PT Price: Only $ 99.00 (includes handout), when you remember to use the promotional code "FIVEPAGES". 494 Virtual Seminar: The Five Types of Navigation Pages 2008-07-17 true http://www.uie.com/events/virtual_seminars/scent_web_page/ http://events.boxesandarrows.com/events/494 http://events.boxesandarrows.com/event/logo/494/UIElogo.tiff design, scent, usability, virtual seminar, web page Melbourne Australia 2008-07-27 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York City, San Francisco, and London (UK). 380 Australia Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-07-21 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/380 http://events.boxesandarrows.com/event/logo/380/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Bedford USA 2008-07-24 Topic: 10 Marketing Myths Usability Experts Need to Know Speaker: Aileen Cahill, Customer Connections When: Wednesday, July 23rd Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Chordiant Software, Inc. (Google map: http://tinyurl.com/43le9t) 8 Commerce Drive Bedford, NH 03110 Summary: As user experience professionals, we work with marketing teams all the time. Successful collaboration isn't always easy, but it's key to creating a superior customer experience that meets the goals of both the business and the customer. Aileen Cahill has helped re-engineer companies into becoming more customer focused for over 20 years. She will share insights from her time on the inside; marketing's modus operandi, key motivators, organizational metrics, and facilitate an exploration of frameworks and processes where collaboration will deliver a truly remarkable customer experience; both online and offline. Aileen Cahill co-authored the transformative marketing text used by leading MBA programs, Internet Marketing: Building Advantage in a Networked Economy, which presents a customer-focused framework for integrating marketing both online and offline. She is a classically trained brand marketer from the Fortune 1,000 and Customer Relationship Management pioneer who founded the Pepper + Rogers Group consulting division. Aileen is currently an Adjunct Professor of Marketing at the University of Southern Maine and is the Managing Partner of the consulting firm Customer Connections. Her MBA in marketing is from Cornell’s Johnson Graduate School of Management and she graduated Magna Cum Laude with a degree in Experimental Psychology from SUNY Binghamton. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. ***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** Hope to see you there! 497 NH Topic: 10 Marketing Myths Usability Experts Need to Know 2008-07-23 false http://www.nhupa.org http://events.boxesandarrows.com/events/497 http://events.boxesandarrows.com/event/logo/497/upa_logo_-_yahoo.jpg marketing, upa, usability, user experience, ux Seattle USA 2008-08-05 UPA Puget Sound Chapter Formation Event w/guest speaker Arnie Lund The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. To celebrate, we’ve invited Microsoft’s Arnie Lund to speak on his experiences in transforming a development culture towards user-centered practices. WHAT: UPA Puget Sound Chapter Formation Event w/Microsoft’s Arnie Lund WHEN: Monday, August 4th, 2008 6-7pm – Chapter Formation Event (UPA Members Only) 7-9pm – Guest Speaker Arnie Lund WHERE: The Google offices in downtown Fremont (651 N 34th Street, Seattle WA 98103). REGISTRATION: http://upapugetsound.eventbrite.com/ MORE INFORMATION: Arnie Lund is currently Director of User Experience and UX Community Lead for Microsoft IT. He has spent more than 20 years working in the area of human factors, managing user research and design for a variety of emerging technologies. The Usability Professionals Association (http://www.upassoc.org/) is in the process of forming a local chapter in the greater Puget Sound area. The UPA is a international, non-profit association (501(c)(6)), supporting professionals from a broad family of disciplines which structure and design the user experience in product development. Hope to see you there! Yours, Robert Skrobe UPA Puget Sound ----------------------------------- On Yahoo: http://groups.yahoo.com/group/UPA_Seattle/ On Facebook: http://www.facebook.com/group.php?gid=27781592999 507 WA The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. 2008-08-04 false http://upapugetsound.eventbrite.com http://events.boxesandarrows.com/events/507 http://events.boxesandarrows.com/event/logo/507/UPAAssoc.jpg arnie lund, google, microsoft, upa puget sound, upa seattle, usability, user experience, usercentered design Sydney Australia 2008-08-09 Information architecture (IA) involves structuring, organising, navigating, labelling and indexing information on intranets and websites to assist organisations in achieving their information needs. It is used to decide how a site should be structured, what kind of content it should host, and how to accommodate its future growth. IA is the foundation of good website or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. However, many organisation’s websites and intranets were established several years ago, and may have been designed in an ad-hoc way, since grown very large and difficult to manage, and no longer accurately reflect the organisation’s current goals, priorities, purpose, or functions. As a result, organisations are finding that IA issues aren’t only important in design, but also when revamping, redesigning and upgrading their information systems, and are looking to IA to help them to locate the information they need, make better choices and complete information tasks more rapidly and accurately. This two-day interactive workshop will provide a thorough overview and understanding about how to effectively use information architecture to make your intranet or website as effective as possible. It will cover a wide range of information architecture issues such as the following: - What information architecture is and how it can facilitate user experience - Analysing and sorting content - Carrying out user research: surveys, focus groups and card sorting - Classifying, sorting and labelling within your information system - Using wireframes and site maps: the ‘bread and butter’ tools of IA - Navigating, indexing and designing page layouts - Involving users via research, design games, prototypes and testing - Effectively carrying out your IA project: tips, tools, techniques and processes 474 Australia This 2 day masterclass provides a thorough understanding of IA principles and practices; and a wide variety of methods to collaborate with users - via research, design games and testing. 2008-08-07 false http://www.arkgroupaustralia.com.au/events-c046IAandCollaborativeDesign.htm http://events.boxesandarrows.com/events/474 collaborative design, design games, ia, information architecture, usability, user experience 2008-08-15 In this seminar, we take a detailed look at your site's most critical page: the gallery. Galleries are the most used navigational element on any web site and many sites have hundreds of them. And yet, they are often the most difficult pages to design well. In this presentation, Jared will share some of UIE’s most important findings about gallery page design. You’ll learn: * How to utilize the Scent of Information to ensure the user’s trigger words are present * How galleries help users make confident choices * The key elements that search result pages borrow from the average gallery (and what makes them different) * Strategies for ordering links for easy findability. (Hint: Alphabetical order isn’t one of them!) * When images help and when they get in the way * How dynamic Ajax elements can help or hinder a user finding what to click on * How to take advantage of when users are scanning and when they are reading Use the Promotional code "GALLERY" and receive out lowest pricing of just $99. Instructor Biography Jared M. Spool founded User Interface Engineering in 1988, and has built the company into a leading research, training, and consulting firm specializing in usability and experience design. He has been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers. 509 In this seminar, we take a detailed look at your site's most critical page: the gallery. Galleries are the most used navigational element on any web site and many sites have hundreds of them. 2008-08-14 true http://www.uie.com/events/virtual_seminars/gallery/ http://events.boxesandarrows.com/events/509 http://events.boxesandarrows.com/event/logo/509/UIElogo.tiff design, gallery, scent, usability London United Kingdom 2008-09-03 For people in design teams who need rapid methods for assessing usability, "How to carry out an expert review" is a 1-day usability training course that will show you how to spot usability problems in prototypes and finished products. Unlike courses in usability testing, this course teaches you how to find and fix usability problems without involving end users. After attending this course, you will be able to carry out a range of usability inspection methods, such as Nielsen's heuristic evaluation and a cognitive walkthrough. As well as a set of comprehensive notes, you will leave the seminar with detailed usability checklists, workbooks and step-by-step instructions to help you carry out the most valuable techniques. WHAT YOU'LL LEARN -Appreciate the difference between a usability inspection and someone’s personal opinion. -Learn and practice some quick techniques for carrying out usability reviews of prototypes and finished products. -Find and fix usability bloopers before they become hard coded. -Apply Jakob Nielsen’s “heuristic evaluation” technique to software, products and web sites. -Uncover the elements of your design that lead new users to make errors, using the task-based "cognitive walkthrough" method. -Learn to spot usability problems in prototypes and finished products. 231 United Kingdom After attending this course, you will be able to carry out a range of usability inspection methods, such as Nielsen's heuristic evaluation and a cognitive walkthrough. 2008-09-02 false http://www.userfocus.co.uk/training/quickfire.html http://events.boxesandarrows.com/events/231 http://events.boxesandarrows.com/event/logo/231/userfocus.gif expert review, training, usability Philadelphia USA 2008-09-12 WHEN: Thursday, September 11, 2008, 6:00 - 8:00 PM (social time from 6:00 - 6:30 PM) WHERE: Heilmeier Hall, University of Pennsylvania, 220 S 33rd St, Philadelphia, PA 19104 RSVP: phillychi@gmail.com ---- About the Presentation Like the proverbial shoe-less cobbler's children, user researchers have historically lacked appropriate technology for studying how people use technology. But this has changed with the emergence of a variety of tools that can be applied to data gathering, analysis and sharing. Now there is a need for awareness and guidance in the selection and use of such research technologies. This presentation will cover: - The basic characteristics of effective user research tools - Data on current usage of various technologies for data gathering, analysis and presentation - Demonstrations and tips on the latest technology tools for conducting user research, including high-speed digital video and pen computing - Concept designs of future user research tools For more background on the topic: http://tinyurl.com/6ae3tg About the Speaker Rob has over 15 years experience applying product/interface usability in the medical, industrial, commercial and consumer fields. He is Director of Research at Bresslergroup, an award-winning product design and development firm. Bresslergroup's research practice delivers expertise and training in design research, human factors and usability. Previously he was Director of Human Factors at Electronic Ink, and held positions at Siemens Medical Solutions and the Air Force Research Laboratory. Rob is author of DesigningforHumans.com, a blog focusing on events, methods and technology related to user research. He has represented design research as a juror for the ID Magazine Annual Design Review and the International Design Excellence Awards. Rob holds a PhD in Human Factors/Experimental Psychology and is a Certified Professional Ergonomist (CPE). 522 PA Rob Tannen will be previewing his upcoming Design Research Conference presentation - High-Definition Design Research 2008-09-11 false http://phillychi.acm.org http://events.boxesandarrows.com/events/522 http://events.boxesandarrows.com/event/logo/522/phillychi_logo.png research, usability Portsmouth USA 2008-09-18 Topic: The Total Customer Experience: The Road Ahead Speaker: Bill Gribbons, Bentley When: Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Mad*Pow Media Solutions, LLC 40 Pleasant Street Portsmouth, NH 03801 Parking Map: http://tinyurl.com/ytsuz8 (street parking and free parking behind Mad*Pow at Ocean Bank is also available) Summary: Usability professionals are uniquely positioned to take advantage of the radical changes occurring in the marketplace for technology products and services. The competitive advantage in this sector is slowly shifting from one defined exclusively by engineering, to that of simplicity, usability and the total customer experience. What are the implications of such a shift for our profession? To compete and thrive in the constantly evolving high-tech sector, professionals working in this sector must also evolve. Based on market and hiring data, Dr. Gribbon's presentation will highlight the challenges and opportunities we face today and how we must prepare ourselves to take full advantage of these opportunities. He will highlight how the emergence of the experience economy has opened exciting opportunities in new sectors such as healthcare, financial services, e-business, gaming, and consumer electronics. Professor Gribbons is Director of the Human Factors and Information Design programs at Bentley, where he teaches courses in human factors and information design on the undergraduate and graduate levels. The Information Design Programs at Bentley are among the largest and most respected programs of this type in the country. Bill was also founder of the Design and Usability Center. Over the past twenty-five years, he has consulted with hundreds of companies around the globe on issues related to product design, usability, and the user experience as business strategy. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 518 NH Topic: The Total Customer Experience: The Road Ahead. Speaker, Bill Gribbons, Bentley. 2008-09-17 false http://www.nhupa.org http://events.boxesandarrows.com/events/518 http://events.boxesandarrows.com/event/logo/518/upa_logo_-_yahoo.jpg new hampshire, nh, upa, usability, user experience, ux Portsmouth USA 2008-10-16 When: Wednesday, October 15th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: PixelMEDIA 222 International Drive Suite 175 Portsmouth, NH 03801 Summary: The usability of sign-up forms is a bugbear of any interface design professional. But what if the real hurdle wasn't usability, but motivation? Josh will show you techniques to motivate people to sign up for your web application, from leveraging social influence to getting rid of the sign up form completely! Joshua Porter is the founder of Bokardo Design, an interface design and strategy shop focusing exclusively on social web applications. He recently wrote the book "Designing for the Social Web". When he is not designing web sites, Josh is speaking about it at conferences or writing about it at bokardo.com. He lets off steam by rock climbing and keeping up with his two-year old. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. ***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** 539 NH Topic: Motivating People to Sign Up Speaker: Joshua Porter, Bokardo Design 2008-10-15 false http://www.nhupa.org http://events.boxesandarrows.com/events/539 http://events.boxesandarrows.com/event/logo/539/upa_logo_-_yahoo.jpg form, forms, joshua porter, nh, nh upa, upa, usability, user experience, ux Bristol United Kingdom 2008-10-17 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can’t imagine your life without them… This one-day workshop is designed to provide an insightful, practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods and tools that can be used to enhance the user experience of websites, applications and products. The workshop is of interest to anyone who has infuence in product design decisions, including project managers, senior management, developers, marketing professionals, business analysts and graphic designers. The workshop focuses on four key areas: * The strategic benefits of UCD * Understanding your users * Design and prototyping * Testing and evaluation WHAT DO PEOPLE SAY ABOUT THE WORKSHOP? "Concise, informed and makes you want to stay for more. Always a good sign for a course. Highly recommended." "As course facilitators, Stuart and his co-facilitator Darius Kumana, were excellent: approachable, pragmatic, highly knowledgeable, and passionate about their subject." REGISTRATION AND FURTHER INFORMATION The workshop costs £295+VAT per person. To register or find out more, visit http://www.pureusability.co.uk/ucdworkshop 533 United Kingdom This one-day workshop provides a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods and tools that can be used to enhance user experience. 2008-10-16 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/533 http://events.boxesandarrows.com/event/logo/533/design5print.png training, uk, usability, user experince, workshop Monterrey Mexico 2008-11-08 Usabilidad y Accesibilidad para la Web A. C. (UA Web) will be hosting the Second International Seminar on Usability and Accesibility for the Web on November, 5, 6 and 7, 2008. There will be keynote conferences by Jesse James Garrett (Adaptive Path) and Jose Manuel Alonso (W3C), two of the most renowned experts in the area. This seminar will provide a forum for exchanging experiences in web usability and accessibility. It will allow us to gain a common ground and set common objectives. 499 Mexico Join the Second International Seminar on Usability and Accessibility for the Web in Monterrey, Mexico 2008-11-05 false http://www.uaweb.org.mx/en/seminar2008 http://events.boxesandarrows.com/events/499 http://events.boxesandarrows.com/event/logo/499/logouaweb.jpg accessibility, alonso, garrett, jesse, jesse james garrett, jose manuel alonso, mexico, monterrey, seminar, uaweb, usability, w3c, web San Francisco USA 2008-11-08 A half-day conference with five distinguished members of the Bay Area’s UX community discuss advanced topics in UX and user research. Talks include: "How to Lie with Design Research" Dan Saffer - Author, “Designing for Interaction" "Research and Design: Ships in the Night?" Steve Portigal - Portigal Consulting "How Mental Models Helped Teams Do What They Dreamed" Indi Young - Author, “Mental Models: Aligning User Strategy with Business” "The Autodesk Web Research Truth" Maya Pacheco - Senior Product Manager, Autodesk "Ten Years of Wasted Research" Nate Bolt, El Presidente, Bolt | Peters Also, you'll hear each speaker answer this question with a straight face: "Is research for scared, safe people?" Stay afterwards for a drink-and-schmooze with a crowd of UX luminaries, professionals, and amateurs alike! Space is limited, so learn more and register at userresearchfriday.com today! 555 CA A half-day conference with five speakers discussing advanced UX topics. Learn the answer to the question, "Is research for scared, safe people?" Come for the talks, stay for the drinks! 2008-11-07 false http://www.userresearchfriday.com http://events.boxesandarrows.com/events/555 http://events.boxesandarrows.com/event/logo/555/urf.png autodesk, dan portigal, dan saffer, design, design research, drinks, friday, halfday conference, indi young, maya pacheco, mental models, nate bolt, schmoozing, usability, user research, ux, web research Copenhagen Denmark 2008-11-15 The lectures are arranged by IntraTeam. Please contact us if you have any questions. IntraTeam is in Denmark known for its communities of practise focusing on intranet. Please visit our website www.IntraTeam.com Learn more about the Nielsen Norman Group Conference by following the link below 552 Denmark Jakob Nielsen, Chris Nodder and Kara Pernice from Nielsen Norman Group is visiting Denmark in mid-November 2008, presenting four lectures about design and usability on intranet and homepages 2008-11-12 false http://tinyurl.com/NNGsignup http://events.boxesandarrows.com/events/552 http://events.boxesandarrows.com/event/logo/552/NNG151x197.gif applications, design, intranet, usability, website Philadelphia USA 2008-11-14 WHEN: Thu, Nov 13, 2008, 6 - 8 PM WHERE: Center for Automation Technology Rm 061, Drexel University 3100 Market Street, Philadelphia, PA 19104 Campus Map: http://www.drexel.edu/em/directions/map_uc.html RSVP: http://upadelawarevalley.org/events/event_detail.php?id=11 SPEAKERS USER-CENTERED RESEARCH AND DEVELOPMENT FOR THE NEXT GENERATION AIR TRAFFIC CONTROL SYSTEM, Kenneth Allendoerfer The US air traffic control system (ATC), one of the nation's most complex information technology and communication networks, is increasingly plagued by congestion and delays. To address these problems, the FAA has embarked on a major redesign of the system, known as NextGen. With a new generation of controllers being hired and trained, there is an opportunity to modernize the user interfaces, but which designs are the right ones? This talk will discuss several recent projects which use UCD methods to explore these issues. Kenneth Allendoerfer is an engineering research psychologist with the FAA, based at the William J. Hughes Technical Center in Atlantic City, NJ. MAKING TRANSIT USEFUL IN PHILLY, Scott Page Transit Oriented Development (TOD) is a national movement focused on encouraging growth and development in a way that leverages the value of local transit. In Philadelphia, many rail stations are located in areas that are largely vacant and underutilized. This, combined with a strong car culture, leaves Philadelphia's rail infrastructure – one of the best in the country – largely overlooked. Interface Studio was engaged by Neighborhoods Now to explore how to transform 2 underused rail stations into active and vibrant neighborhood amenities. This talk will cover the key challenges to making transit useful in Philadelphia and share the findings of the study. Scott Page founded Interface Studio LLC, an urban design and planning firm in Philadelphia to test and develop innovative urban design ideas. SPONSORS Rosetta Marketing Phena MissionStaff Drexel iSchool G2 Interactive 559 PA Please join UPA Delaware Valley and PhillyCHI for this free and open event. Kenneth Allendoerfer from the Federal Aviation Administration and Scott Page with Interface Studio LLC will be speaking. 2008-11-13 false http://upadelawarevalley.org/events/event_detail.php?id=11 http://events.boxesandarrows.com/events/559 usability 2008-11-14 The 4th Annual World Usability Day is focused on Transportation and user-centered design. An initiative of the Usability Professionals' Association will host events in 42 countries on November 13th and online to discuss issues pertaining to Usability and Transportation. Launching on World Usability Day is the Global Transport Challenge a way for anyone to measure, monitor and minimize their travel carbon footprint. For more information visit www.worldusabilityday.org. 571 Take the Global Transport Challenge launching on World Usability Day 2008 and participate in events in over 42 countries and online at www.worldusabilityday.org on November 13, 2008. 2008-11-13 true http://worldusabilityday.org http://events.boxesandarrows.com/events/571 http://events.boxesandarrows.com/event/logo/571/GTCemailheaderfinalwithupa.jpg carbon footprint, design, transportation, travel, usability, usercentered design 2009-01-30 Most User Experience practitioners know a couple of research methods fairly well and use them repeatedly, but very few have a strong grasp of the entire landscape of research and analytic methods or when to use which method. For example, despite publication of the method, few practitioners employ the use of desirability studies, a method of assessing which attributes a particular design possesses in the minds of the target audience. In addition, there isn’t a common understanding of when it is appropriate to harness the power of quantitative methods and when a qualitative approach will yield more useful insights, nor how they complement each other. In this hour-long Future Practice Webinar, User Experience Leader Christian Rohrer will provide a framework for understanding and explaining different user research methods, delve into details on a few of the lesser-known methods, such as desirability and true intent studies, and then discuss key insights to succeed in modern-day corporate environments. The Benefits Christian Rohrer profiles examples of cutting edge user research from companies such as Yahoo!, eBay and Microsoft, and puts them into a framework to understand where they fit in. He will explain: * How to classify user research methods in order to know when to use, them and how to explain this to stakeholders * Why qualitative methods have unique advantages * Desirability studies: how to assess designs and the attributes they possess in the minds of your users * Corporate issues when faced with different forms of insight generation, like market research and web analytics * Strategies for moving user experience design closer to the decision-making 615 Christian Rohrer will provide a framework for understanding and explaining different user research methods. 2009-01-29 true http://www.rosenfeldmedia.com/webinars/user-research/ http://events.boxesandarrows.com/events/615 http://events.boxesandarrows.com/event/logo/615/christian-rohrer.jpg design methodology, desirability, experience design, usability, user experience, user research New York USA 2009-02-18 The New York City Usability Professionals' Association presents: Designing Outcomes for Usability: The Future of User Experience & Analytics a presentation by Marko Hurst, Director of User Experience at Colangelo Please register at: http://nycupa20090217.eventbrite.com ABOUT THE PRESENTATION Even as the pace of society, business, and the Internet continue to increase, many budgets and time lines continue to decrease. To compound this issue, there is a serious disconnect between business goals, user goals, and what visitors actually do on your site. UX practitioners need a simple and efficient way to reconcile these diverse needs while taking action on their data. Join us to learn about a new method for incorporating quantitative data such as web analytics and business intelligence into your qualitative user experience deliverables: personas, wireframes, and more. The presentation will include discussions of online business models, feedback loops for ensuring cross-discipline collaboration, and ongoing revisions. ABOUT THE SPEAKER Marko Hurst has worked for Fortune 500 companies such as Proctor & Gamble, Unilever, Kraft, Ford Motor Company, and Motorola. Marko also develops artificial intelligence around decision-making. He maintains a blog on analytics at MarkoHurst.com and is the co-author of "Search Analytics For Your Site." With Lou Rosenfeld, Marko is bridging the gap between user experience and web analytics by teaching UX professionals how to use quantitative data without a degree in mathematics. This new direction in industry practice helps companies see where they are leaving money on the table—and how to get it back. ABOUT THE EVENT JPMorgan Chase 270 Park Ave, NYC 10017 (betw. 49–48th, WEST side of Park) Doors open at 6pm. Announcements at 6:30. Presentation, Q&A and optional dinner follow. $15 for non-members; $10 for members; $5 for students. Please visit event page for additional registration details: http://nycupa20090217.eventbrite.com 646 NY NYC UPA presents "Designing Outcomes for Usability: The Future of User Experience & Analytics," a presentation by Marko Hurst, Ux Director at Colangelo. Tue, 2/17 at JPMorgan Chase (270 Park) at 6pm. 2009-02-17 false http://www.nycupa.org. http://events.boxesandarrows.com/events/646 http://events.boxesandarrows.com/event/logo/646/nyc_upa_logo.gif analytics, nyc upa, usability, user experience Philadelphia USA 2009-02-21 Event Details Location: Mad River Bar & Grille 126 Chestnut Street Philadelphia, PA 19106 US Website: http://www.maderiverphilly.com RSVP: Nice, but not necessary: phillychi@gmail.com Mad River Bar & Grille is something different from the Old City lounge scene. There are no ropes or private rooms for bottle service here. Instead, you’ll find a welcoming atmosphere with a good-looking crowd of young professionals who are either meeting friends or making new ones seven days a week. Mad River is Old City’s only place with drink specials every day and serves our upscale pub menu for lunch and dinner daily. Named after a famous ski run in Vermont, Mad River opened on October 8, 2004, and has all the familiar trademarks of this popular East Coast concept, from the copper-top bars to pairs of skis on the wall. As always, we hope to see you there! About PhillyCHI - PhillyCHI is the Philadelphia region’s professional group for those interested in Human-Computer Interaction, User Experience, Usability and other related disciplines. We meet once a month to network and discuss current topics in HCI. Check us out at http://phillychi.acm.org/. About IDSA Philly - Industrial Designers Society of America (IDSA) is the voice of the industrial design profession, advancing the quality and positive impact of design. IDSA’s mission is threefold: * Lead the profession by expanding our horizons, connectivity and influence, and our service to members * Inspire design quality and responsibility through professional development and education * Elevate the business of design and improve our industry’s value More information at: http://www.idsa.org 637 PA Please join us at Mad River Bar & Grille in Philadelphia on Friday, February 20, 2009, for an informal gathering of folks from the user experience and industrial design communities. All welcome. 2009-02-20 false http://phillychi.acm.org http://events.boxesandarrows.com/events/637 http://events.boxesandarrows.com/event/logo/637/PhillyCHI_logo_789x215.png acm, design, happy hour, idsa, idsa philly, information architecture, networking, phillychi, sigchi, social, usability, user experience, user research Philadelphia USA 2009-02-27 WHEN: Thursday, February 26, 2009, 6:00 - 8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: John M. Huntsman Hall, Room 260 Wharton School of Business 3730 Walnut Street Philadelphia, PA 19104 Map: http://tinyurl.com/av96yb Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Organizations spend countless hours and lots of money worrying over the usability of their sites. But this usually means simply seeing if users can navigate the site, operate widgets, and perform critical functions. Rarely do they ever test to see if users can read, understand, and use the site’s content. This presentation by veteran readability tester Angela Colter, will examine the how’s and why’s of readability testing. ABOUT THE SPEAKER Angela Colter is a freelance usability and accessibility consultant in Philadelphia. She has worked on numerous readability projects for the National Library of Medicine, National Institutes of Justice, and Pfizer. While a senior usability specialist at UserWorks, she was the lead researcher for a Government Accountability Office study on the readability of credit card disclosure materials. Angela is a doctoral candidate at the University of Baltimore researching how to make search engines easier for users with low literacy skills. ABOUT OUR SPONSOR Liberty Personnel Services is a staffing firm formed with the guiding principles of professionalism, integrity and efficiency. We are committed to building long term relationships with our clients, job seekers, and our own employees. Our clients include Fortune 500 companies and small corporations ranging from start-ups to companies over 100 years old. Our proven system enables us to deliver a superior service for both the employer and job seeker. For more information: http://www.libertyjobs.com/. HOSTING ORGANIZATIONS Learn about PhillyCHI at http://phillychi.acm.org/. Learn about the UPA Delaware Valley at http://upadelawarevalley.org/. 648 PA Please join us in Philadelphia on Thursday, February 26, 2009, for a presentation on how’s and why’s of readability testing by veteran readability tester Angela Colter. 2009-02-26 false http://phillychi.acm.org/?p=101 http://events.boxesandarrows.com/events/648 http://events.boxesandarrows.com/event/logo/648/phillychi.jpg acm, design, information architecture, networking, phillychi, readability, sigchi, upa, usability, user experience, user research Copenhagen Denmark 2009-03-06 We proudly present our biggest conference IntraTeam Event 2009 taking place on the 3rd, 4th, and 5th of March. As a participant in this conference you will get inspired on how to create value with your intranet and help your organisation get through the recession through knowledge sharing, communication, collaboration and more efficient tools. The 3-day-programme includes a broad range of speakers giving each their different advice on how to manage the challenges of running an intranet. The international experts are: Howard McQueen, McQueen Consulting James Robertson, Step Two Designs Jane McConnell, NetJMC Martin White, Intranet Focus Steve Crescenzo, Crescenzo Communications Toby Ward, Prescient Digital Media The conference is arranged and coordinated by IntraTeam. In Denmark IntraTeam is known for its communities of practise focusing on intranet. Please contact us at Info@IntraTeam.dk if you have any questions. Visit our website: http://www.intrateam.com 586 Denmark Due to the recession we are all facing right now intranet managers need to convince top management that their intranets make the organisation more efficient and create value. 2009-03-03 false http://tinyurl.com/IntraTeamEvent09 http://events.boxesandarrows.com/events/586 http://events.boxesandarrows.com/event/logo/586/IE80x150_uk.jpg design, intranet, intrateam, online communication, personas, strategy, usability Philadelphia USA 2009-03-12 WHEN: Wednesday, March 11, 2009, 5:30-8:00PM WHERE: Alfa Bar, Walnut Room 1709 Walnut Street, Philadelphia, PA Parking & Mass Transit: There are two parking garages located on 16th and Chancellor St. The closest SEPTA stop is the Walnut-Locust station. Invitation: http://www.thebossgroup.com/modules/creative_connects/ Join us for CreativeConnects, a free social event hosted by The BOSS Group for creative, marketing, communications, advertising and web professionals. Come network with colleagues, meet new people, keep up with industry news and get leads on jobs and business opportunities. No formal program, no RSVP required, lite bites and one drink for the first 35 attendees courtesy of The BOSS Group. ABOUT The BOSS Group The BOSS Group is, literally, where talent and opportunity meet. It’s where creative and marketing communications professionals come to find jobs and assignments, resources and industry connections, and where clients find the talent that will help them succeed. We’re committed to meeting the employment needs of employers and individuals with equal success. Our unparalleled staffing expertise for the creative industry and close partnerships with our talent and clients alike offer a true competitive advantage. The BOSS Group is a certified Women’s Business Enterprise. ABOUT PhillyCHI PhillyCHI is the Philadelphia's chapter of the ACM SIG-CHI, a professional and academic group for those interested in user experience, information architecture, usability and other related disciplines. Find more information at: http://phillychi.acm.org/. 663 PA Please join PhillyCHI and CreativeConnects for a joint social this month. Pass the word and meet your colleagues for a drink and conversation at Alfa Bar in Center City Philadelphia. 2009-03-11 false http://phillychi.acm.org/?p=104 http://events.boxesandarrows.com/events/663 http://events.boxesandarrows.com/event/logo/663/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research Philadelphia USA 2009-03-27 WHEN: Thursday, March 26, 2009, 6:00-8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: Tyler School of Art, Room B089 Temple University 2001 N. 13th Street Philadelphia, PA 19122 RSVP: Please let us know you are coming at phillychi@gmail.com. ABOUT THE PRESENTATION Dorothy M. Danforth will discuss various low overhead, high-impact research methods available to Web Designers and UX professionals when creating new products, scenarios for when and how to use these methods, as well as general insights on how to get the most out of early stage R&D processes. Some illustrative examples and ideas from past product-concept research efforts will be provided. Talking points to include: • considerations when developing a UX focused research plan for a new product or concept • how brand and corporate culture can impact and possibly drive interface decisions • how the research process can identify organizational knowledge gaps (and vice versa) • integrating UX research within the creative (visual design) and engineering processes The presentation is open to anyone with interest, but could be particularly helpful for… • Web & Graphic designers who find themselves in the “accidental” UX consultant role • Product managers who would like some ideas on how to better integrate UX research into their product development lifecycles • Early and mid-level career UXD professionals ABOUT THE SPEAKER Dorothy M. Danforth is founder and principal consultant for Danforth Media. http://danforthmedia.com ABOUT OUR SPONSORS Graphic and Interactive Design Program at Tyler School of Art http://www.temple.edu/tyler/gaid.html Aquent http://www.aquent.com PhillyCHI http://phillychi.acm.org/. 677 PA Our March meeting will feature Dorothy Danforth, presenting on the Foundations for a Great User Experience: Crafting Compelling Research Strategies for New Products and Ventures. 2009-03-26 false http://phillychi.acm.org/?p=141 http://events.boxesandarrows.com/events/677 http://events.boxesandarrows.com/event/logo/677/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research Sydney Australia 2009-03-28 By attending the event, you will hear how to: * Unify content with taxonomies and metadata * Migrate and manage content across multiple sites * Design content templates & website style designs * Conduct user research to improve IA * Make site administration & publishing easy but effective * See LIVE IA & search demonstrations * Benefit from lessons learnt and pitfalls to watch out for Places are limited to ensure a high level of interaction, so register your place today! For a copy of the full course brochure, email Louise Badcock at louise.badcock@keyforums.com.au or call us on +61 2 9436 4255 or visit www.keyforums.com.au. 645 Australia This one day intensive course will give you an exclusive and in-depth knowledge of the search and IA strategies of the NSW Department of Primary Industries and Griffith University. 2009-03-27 false http://www.keyforums.com.au http://events.boxesandarrows.com/events/645 content, decentralised intranets, enterprise architect, ia, information architecture, intranet, metadata, search, tagging, taxonomies, usability, website Lugano Switzerland 2009-04-11 This workshop gives you basic tools to value usability and to identify products' and services' problems. Moreover, we will talk about design pattern, standard solutions that you may use to solve usability problems. Until 22th March: one day € 400 / Fr. 600 two days € 600 / Fr. 900 Later: one day € 500 / Fr. 750 two days € 750 / Fr. 1100 657 Switzerland This workshop is an introduction to usability and design pattern. 2009-04-09 false http://www.sketchin.ch/workshop-usabilita-pattern/ http://events.boxesandarrows.com/events/657 design pattern, usability, workshop Melbourne Australia 2009-04-22 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 639 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-20 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/639 http://events.boxesandarrows.com/event/logo/639/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Canberra Australia 2009-04-23 Indi Young - Mental Models There is no single methodology for creating the perfect web product. But you can increase your odds, and one of the best ways to do this is to really understand users' reasons for doing things. Indi Young's Mental Models workshop will give you the tools to help you grasp, and design for, those reasons. If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don't miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great 'User Experience' is now expected not only of the Usability Specialist, but also of the entire project team. More than ever, web practitioners across all roles within a team are required to have knowledge of and even experience in conducting user research and usability testing. The current economic climate adds to this pressure as businesses strive to get the best from their online investments. This workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. This is a hands on practical workshop combined with discussions on a variety of methods and approaches to implementing usability in the real world. Andy Clarke - Visual Web Design Masterclass Sometimes, in all the excitement about AJAX, APIs, frameworks and other technical whizz-bangs, talk about visual design on the web gets lost. This one day masterclass by the the author of Transcending CSS, Andy Clarke, will inspire you to make the best design possible for the web, and show you how to discover new ideas and new ways of working with CSS and standards based markup. 640 Australia Full day workshops. Indi Young - Mental Models, Lisa Herrod - Web Usability, Andy Clarke - Visual Web Deisgn Masterclass 2009-04-22 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/640 http://events.boxesandarrows.com/event/logo/640/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Sydney Australia 2009-04-25 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 641 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-23 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/641 http://events.boxesandarrows.com/event/logo/641/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Philadelphia USA 2009-05-06 Location: Triumph Brewing Company 117 Chestnut St Philadelphia, PA 19106 Phone: (215) 625-0855 Directions: http://www.triumphbrewing.com phillychi@gmail.com (nice, but not necessary) About PANMA The Philadelphia Area New Media Association serves individuals and companies involved in digital development. By offering a professionally and socially friendly environment, PANMA enhances the interconnections in our community, encourages locally trained and educated professionals to make their homes in the Philadelphia region, and increases employment and business opportunities for our industry. The Philadelphia Area New Media Association supports the regional digital development community. We are web designers, graphic artists, database developers, programmers, information architects, marketers and other professionals. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. 710 PA Come celebrate Cinco de Mayo by joining PhillyCHI and PANMA for a beer, or two! 2009-05-05 false http://phillychi.acm.org http://events.boxesandarrows.com/events/710 http://events.boxesandarrows.com/event/logo/710/PhillyCHI_Logo_200x50.png acm, cinco de mayo, design, happy hour, information architecture, networking, panma, philadelphia area new media association, phillychi, sigchi, social, usability, user experience, user research London United Kingdom 2009-05-22 Fancy spending two days in the company of the leading lights in the field of user experience...er...and some folks from Etre too? Want to learn everything there is to know about site search analytics and usability testing from the blokes who wrote the books on it? Then get yourself down to our Etre Get Together 2009. Here's the lo-down... WHO? Lou Rosenfeld and Steve Krug - that is, the fellas who (respectively) wrote Information Architecture for the World Wide Web - aka "the information architect's bible" - and Don't Make Me Think - aka "the usability engineer's bible". WHAT? Two day-long hands-on workshops on Site Search Analytics and Discount Usability Testing. WHERE? The Institute of Contemporary Arts (ICA), London, UK. WHEN? Wednesday 20th to Thursday 21st May 2009. WHY? To learn how to dramatically improve the performance of your website by observing how people *really* use it HOW? http://events.etre.com/events/2009/etre-get-together/ Register now...or miss out! 687 United Kingdom Join Lou Rosenfeld and Steve Krug for two day-long workshops on site search analytics and discount usability testing. 2009-05-20 false http://events.etre.com/events/2009/etre-get-together/ http://events.boxesandarrows.com/events/687 http://events.boxesandarrows.com/event/logo/687/etre-logo-01.gif analytics, information architecture, krug, rosenfeld, search, site search analytics, usability, usability testing Ottawa Canada 2009-05-26 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 679 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-25 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/679 http://events.boxesandarrows.com/event/logo/679/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Toronto Canada 2009-05-27 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 680 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-26 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/680 http://events.boxesandarrows.com/event/logo/680/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Toronto, Edmonton, Vancouver Canada 2009-05-27 If your customers cannot complete their top tasks on your website quickly and easily, they will give up. That will result in them: Going to a competitor, or Picking up the phone to call you, or Walking into the office to talk to you No matter what option they choose, everybody has lost time and money. But if the website works … Well, it is a far more cost-effective channel than phone or face-to-face. If you manage your website well, you can become a hero to the bean-counter! And it’s good to be friends with the bean-counter during a recession. Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Ottawa - Monday May 25 Toronto - Tuesday May 26 Vancouver - Thursday May 28 Edmonton - Friday May 29 Seating is limited so reserve your seat early! 684 Canada This masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization. 2009-05-26 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/684 http://events.boxesandarrows.com/event/logo/684/Carewordslogo.gif customers, recession, tasks, usability Vancouver Canada 2009-05-29 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 681 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-28 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/681 http://events.boxesandarrows.com/event/logo/681/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Edmonton Canada 2009-05-30 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 682 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-29 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/682 http://events.boxesandarrows.com/event/logo/682/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Dallas USA 2009-05-31 The Big Design Conference is an intense day of learning within the scope of Strategy, Social Media, User Experience, and Code Development. Experts from across the country will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge. 670 TX The biggest ideas in Strategy, Social Media, User Experience, and Development converge on Dallas for an intense day of learning. Experts will present theories, research, stories, and best practices. 2009-05-30 false http://www.bigdesignconference.com http://events.boxesandarrows.com/events/670 http://events.boxesandarrows.com/event/logo/670/big_design_logo.png conference, dallas, design, event, exhibit, ia, media, social, sponsor, strategy, thinking, usability, ux Malmö Sweden 2009-06-13 This June in Malmö, southern Sweden, the conference “From Business to Buttons” is on for the third year in a row. Some of the biggest international names in business strategy, interaction design and usability will be there holding keynotes, lectures and workshops. Don't miss Garr Reynolds, master of presentation zen from Japan. Scott Berkun author of best selling book “Making things happen” and former manager at Microsoft. We also proudly present Catriona Campbell, one of the most recognizable faces in the UK digital industry and many many more. For every interaction designer, business strategist and usability expert, From Business to Buttons is the meeting place in Europe. Especially these days, we believe it is more important than ever to sharpen your skills and keep that competitive edge And of course, you do not want to miss the opportunity to meet people from all over Europe, and the chance to tie new business contacts. So, don't miss out! Join us in Malmö, Sweden, June 11-12 , by signing up at http://businesstobuttons.com/register Early Bird Price (until April 30): 900 EUR 703 Sweden Calling interaction designers, business strategists and usability experts! Meet the biggest international names in the industry and learn about touch-interfaces, agile development and social media! 2009-06-11 false http://businesstobuttons.com http://events.boxesandarrows.com/events/703 http://events.boxesandarrows.com/event/logo/703/FBTB_banner_1_.jpg agile methods, conference, design, social media, usability, ux 2009-07-10 Teams often turn to a sophisticated built-in Search capability to help their users find what they seek. However, our research has shown that technological magic isn't going to make the users successful. Instead, it's a simple understanding of what the users are seeking and how they look at it. > Search, Scent, and the Pursuit of User Happiness With Jared M. Spool Thursday, July 9, 2009 1:30pm ET / 12:30pm CT / 11:30am MT / 10:30am PT 90 minutes To register, or learn more details: http://cli.gs/6QYXQD Register with the promotion code CONFABB, get our lowest price of $99 and lifetime access to the recording at no extra cost. 875 Your users arrive at your web site with the simple goal to find something on your site that's important to them. Learn the latest insights from this 90-minute online presentation. 2009-07-09 true http://www.uie.com/events/virtual_seminars/happiness/ http://events.boxesandarrows.com/events/875 jared spool, scent, search, uie, usability, user, virtual seminar Philadelphia USA 2009-07-15 Time: 6:00 - 8:00PM Location: World Cafe Live Address: 3025 Walnut Street, Philadelphia, PA 19104 Phone: 215-222-1400 Website: http://worldcafelive.com Directions & Parking: http://www.worldcafelive.com/info-directions.php RSVP: phillychi@gmail.com (nice, but not necessary) About Our Sponsor Aquent is the talent agency for marketing and design professionals. We pair marketing and design specialists with challenging jobs to create inspired, productive partnerships. Partnerships that produce meaningful work for our client companies and the talent we represent. For information about Aquent, please visit http://www.aquent.com/. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/. 932 PA Please join PhillyCHI in celebrating the second annual UPenn Higher Education Web Symposium at a happy hour after the symposium's first day. Free & open to the public. 2009-07-14 false http://phillychi.acm.org http://events.boxesandarrows.com/events/932 http://events.boxesandarrows.com/event/logo/932/phillyCHI_Logo_200x50.png acm, design, happy hour, higher education, information architecture, networking, phillychi, sigchi, social, upenn, usability, user experience, user research, web symposium Philadelphia USA 2009-07-16 Jared Spool: What Makes a Design Seem Intuitive? Time: 6:00PM - 8:00PM (Social time from 6:00-6:30PM) Location: Bossone Center Auditorium, Drexel University 31st & Market Streets Philadelphia, PA 19104 Driving directions, public transportation, and parking: http://www.drexel.edu/em/directions/directions_uc.html RSVP: phillychi@gmail.com About the Presentation Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: - How users need both tool knowledge and domain knowledge to complete their tasks - How simple problems with designs can cause big problems for users - What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. About the Presenter If you've ever seen Jared speak about usability, you know that he's probably the most effective, knowledgeable communicator on the subject today. What you probably don't know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He's been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers. 919 PA Please join us as Jared Spool discusses crafting intuitive designs that are not only usable but delight users. All PhillyCHI and UsabilityNJ events are free and open to the public. 2009-07-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/919 http://events.boxesandarrows.com/event/logo/919/phillyCHI_Logo_200x50.png acm, design, information architecture, jared spool, phillychi, sigchi, upa, usability, usabilitynj, user experience, user research Philadelphia USA 2009-08-23 Date and Time: Saturday, Aug. 22nd, 2009 (Rain Date: Sunday, Aug. 23, 2009), 1:00pm Location: Washington Crossing Historic Park (General Washington Pavilion) Lord Sterling Rd. and Embarcation Rd. Washington Crossing, PA 18977 Google Map: http://tinyurl.com/mulvts Park Website: http://www.ushistory.org/washingtoncrossing/visit/index.htm RSVP: phillychi@gmail.com (Please indicate the total number of attendees) Please join PhillyCHI, UsabilityNJ, UPA Delaware Valley and PANMA for a family-friendly affair (children and significant others are more than welcome). We’ve reserved a pavilion at Washington Crossing Historic Park, located right on the Delaware River. Feel free to bring Frisbees, wiffle ball sets, or any other items to add to the festivities. Park amenities include historic buildings, monuments, trails, scenery, etc. that you can explore before or after the picnic. We have reserved the General Washington park pavilion, which is a covered pavilion with picnic tables and grills. Bathroom facilities are located next to the pavilion. Food and drinks will be provided by none other than Marilyn Tremaine from UsabilityNJ (we hear she’s a fantastic cook). The menu will accommodate children, vegetarians, and meat-eaters. It will also be appropriate for people with a variety of allergies and other dietary needs. Please note that alcohol is not permitted in the park. Dogs are welcome at the pavilion as long as they are leashed (visitors must also clean up after their dogs). Parking and Location Details: There is no formal address for the pavilion. The most visible landmark is the pavilion’s bathroom, a small brown building which is located at the corner of Lord Sterling Rd. and Embarcation Rd. There is a parking area to the right of the bathroom along Embarcation Rd., and a sign next to the bathroom marked “General Washington.” Next to that sign is a short pathway leading to the pavilion. 1157 PA Please join PhillyCHI, UsabilityNJ, UPA Delaware Valley and PANMA for a summer picnic at Washington Crossing Historic Park. This event is free and open to the public. 2009-08-22 false http://phillychi.acm.org http://events.boxesandarrows.com/events/1157 http://events.boxesandarrows.com/event/logo/1157/phillyCHI_Logo_200x50.png acm, design, information architecture, networking, panma, phillychi, picnic, sigchi, social, upa, usability, usabilitynj, user experience, user research Philadelphia USA 2009-08-28 Date: Thursday, August 27, 2009 Time: 6:00PM - 8:00PM (Social time from 6:00-6:30PM) Location: Wharton School of Business, John M. Huntsman Hall, Room 240 University of Pennsylvania 3730 Walnut Street Philadelphia, PA 19104 Driving directions: http://tinyurl.com/av96yb  Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 RSVP: phillychi@gmail.com About the Presentation The presentation will provide attendees with an introduction to the UX Health Check approach and its use as a tool for collaborative UX strategy and management. The UX Health Check allows IA/UX professionals and their collaborators to introduce metrics of success and benchmarks to their product and service design decision-making, from the most strategic to the most tactical aspects. Measures of success that qualify and quantify user experience efforts are scarce and not widely adopted. The UX Health Check approach introduces a common language to measure how direct investments in improving the user experience result in concrete outcomes. About the Presenter Livia Labate is Principal of Information Architecture and User Experience for Comcast Interactive Media where she designs media services across platforms. Livia is also part of the Board of Directors of the Information Architecture Institute, where she volunteers her time to help develop the practice and support IA practitioners. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/. 1185 PA Please join us as Livia Labate of Comcast Interactive Media discusses how user experience teams can benefit from introducing metrics and benchmarks of success into their practices. 2009-08-27 false http://phillychi.acm.org http://events.boxesandarrows.com/events/1185 http://events.boxesandarrows.com/event/logo/1185/phillyCHI_Logo_200x50.png acm, design, information architecture, livia labet, phillychi, sigchi, usability, user experience, user research, ux Cambridge USA 2009-09-17 no conference 491 MA Incorrect listing. Trying to delete. 2009-09-13 false http://www.none.com http://events.boxesandarrows.com/events/491 http://events.boxesandarrows.com/event/logo/491/DasherZoey081708_3.jpg agile development, ajax, information architecture, innovation, interaction design, product strategy, usability, usability testing, visual design, web design Philadelphia USA 2009-09-24 Using Design to Solve Our Client’s Problems, Each Step of the Way Time: 6:00PM - 8:00PM Location: TBD RSVP: phillychi@gmail.com About the Presentation In a series of thought-provoking 10 minute presentations from different members of our team, we’ll share practical ideas that have arisen directly out of a few recent projects. We’ll touch upon the relationship between user experience thinking and several of our standard project phases, outlined here: • Sales & Client Relations: Robert Jolly will explain how to quickly understand the client’s needs during the sales process, and identify possible approaches to solving business and design challenges. • Project Management: Dave DeRuchie will demonstrate how maintaining flexibility in web project management is the only way to manage the fluid nature of requirements. • Project Definition: Kevin Hoffman will talk about building kickoff meetings for maximum energy and information transfer. • Visual Design: Chris Cashdollar will explore what happens when you lead a project with visual thinking, and how that impacts the UX phase. • Development: Jenn Lukas will review the biggest uh-oh moments and often overlooked concepts out of information architecture and design that impact CMS planning, and Mark Huot will draw a straight line between critical decisions points during strategy, UX, design, and their impact on content management systems and back end implementation. Whether you’re an independent, part of an internal team, or at an agency, this should be of use to anyone looking to close communication gaps in their process and answer the question “can’t we all just get along?” with a resounding “Yes!” About Happy Cog Founded by visionary Jeffrey Zeldman and staffed by creative superstars, Happy Cog delivers beautiful websites that never lose sight of the human being using them. From site structure to interface design, from branding to content development, Happy Cog’s people are the authorities. 1320 PA Please join us as the team from Happy Cog East talks design, business, and group hugs. All PhillyCHI events are free and open to the public. 2009-09-23 false http://phillychi.acm.org http://events.boxesandarrows.com/events/1320 http://events.boxesandarrows.com/event/logo/1320/phillyCHI_Logo_200x50.png acm, design, happy cog, information architecture, phillychi, sigchi, usability, user experience, user research, ux Philadelphia USA 2009-09-30 PhillyCHI Panel: The User Experience & You - Tuesday, September 29, 2009 Time: 7:30PM - 9:30PM Location: Philips Hall Autograph Library West Chester University Map: http://tinyurl.com/2sbuyf RSVP: Not required. Location Details: Philips Hall Autograph Library is at the corner of University Avenue and High Street. Note: The Autograph library is in the administrative offices section of the building, not the other section where there is an auditorium. There is tunnel dividing two sides of the building, and the Autograph Library is on the east side of the building, the side closest to High Street. * Parking is available in a garage one block north and one block west of that location, at the corner of Sharpless St. and Church St. for $1 per hour. * About the Panel The Bureau of Labor Statistics tells us that in today’s world of work, students can anticipate having 6-8 career changes following graduation. Of those, two will probably be in areas that have not been identified or defined currently. User Experience might be the field you didn’t know you were looking for. So what is User Experience? To answer that question, PhillyCHI has put together a small panel of professionals to offer an introduction to this growing and dynamic field. They will discuss their backgrounds, both educational and professional, and describe how they came to work as user experience professionals. And they will demonstrate the work they to by discussing case studies and leading hands-on exercises, including an eyetracking study. About the Panelists Dave Cooksey, Founder & Principal saturdave UX Consulting Casey Malcolm, Director, IA & Usability Comcast Interactive Media Michael Summers, Vice President, Usability gsi interactive 1348 PA Please join us as PhillyCHI discusses what is user experience as a practice and a profession with West Chester undergraduate students. This event is free and open to the public, so spread the word. 2009-09-29 false http://phillychi.acm.org http://events.boxesandarrows.com/events/1348 http://events.boxesandarrows.com/event/logo/1348/phillyCHI_Logo_200x50.png acm, design, information architecture, panel, phillychi, sigchi, usability, user experience, user research, west chester university Philadelphia USA 2009-10-01 Time: 6:00PM - 8:00PM Location: Electronic Ink One South Broad Street, 19th Floor Philadelphia, PA 19107 Map: http://tinyurl.com/rynwxo Parking: http://www.philapark.org/ RSVP by Monday, September 28, 2009: phillychi@gmail.com Come socialize with design and usability professionals, learn about the design process, and tap into your creativity, all over some tasty food and drinks. Also, have a chance to win a raffle prize! About Electronic Ink About Electronic Ink Electronic Ink is an international design consultancy dedicated to improving the way people interact with technology, environments and one another. To learn more about Electronic Ink’s services, please visit http://www.electronicink.com. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org/. 1332 PA Join Electronic Ink and PhillyCHI as we talk design and celebrate PhillyCHI’s 5-year anniversary! 2009-09-30 false http://phillychi.acm.org http://events.boxesandarrows.com/events/1332 http://events.boxesandarrows.com/event/logo/1332/phillyCHI_Logo_200x50.png acm, design, electronic ink, happy hour, information architecture, phillychi, sigchi, social, usability, user experience, user research, ux Philadelphia USA 2009-10-09 In celebration of DesignPhiladelphia, PhillyCHI is pleased to host a technology and design-themed Quizzo night. Trivia questions will be based on technology, design, architecture, and other related topics. Prizes will be awarded to the first and second place teams. So come socialize with design and user experience professionals, try your hand at trivia, and (hopefully) learn a thing or two, all over tasty food and drinks. Date: Thursday, October 8, 2009 Time: 8:00PM - 10:00PM (Play starts at 8PM, so come early to get a table) Location: National Mechanics Address: 22 S. 3rd Street Philadelphia, PA 19106 Web: http://www.nationalmechanics.com/ Map & Directions: http://nationalmechanics.com/philadelphia-hours-directions RSVP: phillychi@gmail.com About DesignPhiladelphia Moving into its fifth year, DesignPhiladelphia is the largest national celebration of its kind. This city-wide cultural event spotlights all things design from architecture to interior design, fashion to product design, textile to graphic design. It's a journey exploring exhibitions, workshops, studio tours, lectures, special events and product roll-outs that inspire, engage, excite and delight. Check the website regularly as the calendar continues to evolve, calls for entry are posted, and news items are shared: http://designphiladelphia.org/. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. Learn more at http://phillychi.acm.org. 1350 PA In celebration of DesignPhiladelphia, PhillyCHI is pleased to host a technology and design-themed Quizzo night. 2009-10-08 false http://phillychi.acm.org/?p=415 http://events.boxesandarrows.com/events/1350 http://events.boxesandarrows.com/event/logo/1350/logo.jpg graphic design, information architecture, quizzo, usability, user experience Las Vegas USA 2009-10-17 Fundamental Guidelines for Web Usability, Jakob Nielsen, Kara Pernice, & Hoa Loranger Interaction Design 1, Bruce “Tog” Tognazzini Agile Development and Usability, Chris Nodder Write Your Way to Cost-Effective Online Customer Care, Catherine Toole User Testing, Garrett Goldfield Interaction Design 2, Bruce “Tog” Tognazzini Ajax Design and Usability, William Hudson Information Architecture 1, Jen Cardello All Your Own Words: How to Create a Brand Tone of Voice Online, Catherine Toole Constructing Data-Driven Personas, John Pruitt & Tamara Adlin Application Usability 1, Chris Nodder Research Beyond User Testing, Christian Rohrer Content Usability 1, John Morkes Information Architecture 2, Jen Cardello Designing for Mobile Devices, Raluca Budiu From User Data to Great Design, Tamara Adlin & John Pruitt Application Usability 2, Chris Nodder Managing User Experience Strategy, Christian Rohrer Content Usability 2, John Morkes Wireframing and Prototyping, Hoa Loranger Card Sorting, William Hudson Designing Multi-User Services: Lessons from Social Psychology, John Boyd Designing Complex Applications and Websites 1, Lynn Pausic Integrating Social Features on Mainstream Websites, Jen Cardello Intranet Usability 1, Kara Pernice Websites that Sell, Bruce “Tog” Tognazzini Guerilla Usability: UCD Without a Budget, Garrett Goldfield Research Update, Raluca Budiu Designing Complex Applications and Websites 2, Lynn Pausic Usability and the Human Mind: How Your Customers Think, Hoa Loranger & Raluca Budiu Intranet Usability 2, Kara Pernice Thinking by Design: How to Work with User-Centered, Cross-Functional Teams, Armando González, Dorelle Rabinowitz, & Elissa Darnelle Competitive Usability Testing, John Morkes 1319 NV Annual conference organized by Nielsen Norman Group with 33 full-day tutorials. Keynotes: College-Aged Adults: How Are They Using the Internet? and Web Design Is a Lot Like Dating 2009-10-11 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/1319 http://events.boxesandarrows.com/event/logo/1319/uw2009.gif agile, application design, card sorting, ia, interaction design, intranets, mobile web, personas, psychology, usability, user testing, writing for the web New York City USA 2009-11-13 November 12th is World Usability Day, and this year's theme is "Designing for a Sustainable World". NYC UPA is pleased to partner with IxDA and the School of Visual Arts to present a diverse mix of thought leaders who will speak about their experiences connecting sustainability with usable design. Our speaker list includes: * Peter Mullan, Director of Planning for Friends of the High Line - Keynote * Beto Lopez, Senior Designer at IDEO * Ted Booth, Interaction Design Lead at Smart Design * J Grossen, Creative Director at Frog * Debera Johnson, Academic Director of Sustainability at Pratt …along with a number of entrepreneurs who have built successful business models around the core values of sustainability and social responsibility. Who should attend? This conference directly benefits marketers, designers and researchers who seek to integrate sustainability in branding, product design and messaging in an authentic way. Consumers increasingly consider sustainability in their checkout (or clickthrough) decisions and attach value to brands and experiences that win on intuitive, engaging design and social responsibility. This event is a chance to hear directly from successful pioneers in the field and incorporate their ideas and actions into practice. If your employer isn't yet focused on sustainability and you want to lead the way, or if you want to work for a company that already fights the good fight, this event represents a great networking opportunity. But seats are limited, so mark November 12th in your calendar and register at http://nycupa.org/WorldUsabilityDay now. Date: November 12th Location: School of Visual Arts Auditorium 333 West 23rd Street (between 8th & 9th) New York, NY 10011 Registration from 12-1PM Program: 1-5:30PM Networking: 5:30-6:30PM Light lunch & refreshments included. Students $25 NYC UPA members $65 Non-members $95 For more information and to register, visit http://nycupa.org/WorldUsabilityDay 1368 NY The theme is "Designing for a Sustainable World". Partnering the School of Visual Arts, there will be a mix of thought leaders to share their experiences connecting sustainability with usable design. 2009-11-12 false http://nycupa.org/WorldUsabilityDay http://events.boxesandarrows.com/events/1368 http://events.boxesandarrows.com/event/logo/1368/175726.gif ixda, new york city, nyc, school of visual arts, upa, usability, world usability day Mumbai India 2010-02-21 Highlights of the Workshop: The last one hour of the workshop is dedicated for discussion on participants’ online products. Plan to bring your web content to the workshop and you will have an opportunity to compare it to Workshop samples, get expert feedback and revise it with workshop participant’s inputs. Venue for this workshop: Golden Chariot , Roof top , V Mall business center, Off W.E. Highway, Thakur Complex , Kandivali (East) , Mumbai – 400 101 Time : 3 PM to 6PM followed by one hour of discussion on participants’ online products. Workshop Fee – Rs. 1000 per participant About the Workshop instructor: Neha Modgil – Neha is an expert on User Centered Design and Web Usability. She has taken various workshops for Web Usability and Trends in Web Design for Technology and Product teams of leading portals in India and overseas, Technical & Management teams of Internet startups and The Indus Entrepreneurs (TiE) member companies. She has been a speaker at various national and international conferences including CHI – Canada, UPA – China and CUE – Pune. Neha has also taught Interaction Design courses at MIT, Pune. Neha is also the Co-founder of a leading Usability Consulting & Research firm – Techved Design. The firm has offered Usability consultancy to clients like GE, Paypal, shaadi.com, naukri.com, Dell etc. She has experience in strategizing and conceptualizing designs for various domains like E-commerce, Social Networking sites, Intranets, Banking and Finance applications etc. She has also helped internet businesses look at their web logs and usage data to interpret user behaviour. For any further queries, You can speak with Sampada at : +91. 22. 40163004 / +91. 9819790931 You can also drop in a mail at: workshops@techved.com 1402 India • Writing to increase sales and conversions on your website. • How can you write to engage user and compel him to take an action. • How can you interact to emotionally connect with your users. 2010-02-20 false http://www.techved.com http://events.boxesandarrows.com/events/1402 http://events.boxesandarrows.com/event/logo/1402/New_Image.jpg content writing, technical writing, usability, web usability, web writing Toronto Canada 2010-03-05 Monday, 9 August, 2010 * Information Architecture 1 Jen Cardello & Kathryn Whitenton * Writing for the Web 1 Janelle Estes * User Testing Celeste Buckhalter * Visual Web Design 1 Tammy Liran Guy * Interaction Design 1 Bruce “Tog” Tognazzini Tuesday, 10 August, 2010 * Information Architecture 2 Jen Cardello * Writing for the Web 2 Janelle Estes * Principles of HCI Kathryn Whitenton * Visual Web Design 2 Tammy Liran Guy * Interaction Design 2 Bruce “Tog” Tognazzini Wednesday, 11 August, 2010 * Fundamental Guidelines for Web Usability Jakob Nielsen, Hoa Loranger, & Kara Pernice * Agile Development and Usability Melissa Federoff * Email Newsletter Usability Janelle Estes * Integrating Social Features on Mainstream Websites Jen Cardello * Interaction Design 3 Bruce “Tog” Tognazzini Thursday, 12 August, 2010 * Usability and the Human Mind: How Your Customers Think Hoa Loranger * Application Usability 1 Kara Pernice * Big, Famous Sites: Design Patterns Celeste Buckhalter & Kathryn Whitenton * Brand Tone of Voice Online Catherine Toole Friday, 13 August, 2010 * Wireframing and Prototyping Hoa Loranger * Application Usability 2 Kara Pernice * Brand as Experience Kara McCain * Customer Care Content as User Experience Catherine Toole Saturday, 14 August, 2010 * Visioneering Jakob Nielsen, Kara Pernice, & Kathryn Whitenton * Websites that Sell Bruce “Tog” Tognazzini * Emerging Patterns for Web Design Kara McCain Hilton Toronto 145 Richmond Street West Toronto, Ontario M5H 2L2 Canada Tel: +1 (416) 869-3456 Fax: +1 (416) 869-3187 1425 Canada Strategies for user experience. 9-14 August 2010 Toronto, ON, Canada 2010-03-04 false http://www.nngroup.com/events/toronto/agenda.html http://events.boxesandarrows.com/events/1425 design, ia, information architecture, usability, user interface New York USA 2010-03-23 Agenda (New York) Monday, March 22, 2010 Choose one of the following full-day tutorials: * Writing for the Web 1 Hoa Loranger * Emerging Patterns for Web Design Kara McCain * Intranet Usability 1 Kara Pernice & Amy Schade Tuesday, March 23, 2010 Choose one of the following full-day tutorials: * Writing for the Web 2 Hoa Loranger * User Testing Celeste Buckhalter * Intranet Usability 2 Kara Pernice & Amy Schade * From Print to Web Kara McCain Wednesday, March 24, 2010 Choose one of the following full-day tutorials: * Fundamental Guidelines for Web Usability Jakob Nielsen, Kara Pernice, & Hoa Loranger * Integrating Social Features on Mainstream Websites Jen Cardello * Designing Mobile Websites Raluca Budiu Thursday, March 25, 2010 Choose one of the following full-day tutorials: * Information Architecture 1 Jen Cardello * The Human Mind and Usability: How Your Customers Think Hoa Loranger & Raluca Budiu * Big, Famous Sites: Design Patterns Celeste Buckhalter, Marieke Obdeyn, & Kathryn Whitenton Friday, March 26, 2010 Choose one of the following full-day tutorials: * Email Newsletter Usability Amy Schade * Information Architecture 2 Jen Cardello * iPhone Apps Design Raluca Budiu REGISTER: http://www.nngroup.com/events/new_york/ 1423 NY Strategies to enhance the user experience. 22-26 March 2010 New York, NY The Westin New York at Times Square 270 West 43rd Street New York, NY 10036 2010-03-22 false http://www.nngroup.com/events/new_york/agenda.html http://events.boxesandarrows.com/events/1423 design, ia, information architecture, usability, user interface Hong Kong Hong Kong 2010-03-27 Course Objectives - Identify, select, and implement appropriate navigation models used to build intuitive navigation structures; ?- Make better decisions and recommendations to improve visual design, including: layout, color, graphics and icons, and text; ?- Implement effective usability-based information architecture and content presentation; ?- Ensure intuitive interaction through appropriate UI control selection and error and feedback design; - Increase design efficiency using Web and application standards. Course Highlights - Free screen review: Participants can submit 2 screens from their websites/applications. HFI experts will conduct a free usability audit and provide redesign recommendations. ? ?- Customized course materials for Hong Kong region: Besides international best practices, participants will learn through several engaging examples and case studies from Hong Kong and around, including projects executed by HFI in Hong Kong and Greater China. For details, visit: www.humanfactors.com/training/scheduleHongKong.asp The Trainer - Jianming Dong, PhD Dr Dong is the Managing Director of HFI Greater China. He is responsible for developing business strategies, managing the operations and delivering top technical programs. Human Factors International (HFI) ?HFI is the world leader in user-centered design. We offer a complete usability suite – consulting, training and certification, and products to help organizations create intuitive, easy-to-use Web sites and applications. HFI is a global corporation with 13 offices worldwide. HFI consultants have led over 250 corporate standards customization projects for Fortune 500 clients, including HP, Nokia, Samsung, Sun Microsystems, Microsoft and SAP. Course fees: HK$8,000 ?? Early Bird Discount: HK$7,500 if you register by 28 Feb ? ?Group Discounts: HK$7,500 per participant if 2+ attend from the same company Registration: ?Call Ada Yuen at (852) 6259-0824 or email us at training_hk@humanfactors.com 1408 Hong Kong This course is about: - Applying research-based & field-tested design principles & methods - Focus: Navigation, Presentation, Content & Interaction - Framework, tools & standards for prototyping 2010-03-24 false http://www.humanfactors.com/training/scheduleHongKong.asp http://events.boxesandarrows.com/events/1408 http://events.boxesandarrows.com/event/logo/1408/hfilogo.gif application design, hong kong, usability, user experience, usercentered design, web design Chicago USA 2010-04-20 Monday, April 19, 2010 * Usability In Practice: 3-Day Intensive Camp (Day 1) Jakob Nielsen, Hoa Loranger, Kara Pernice, & Amy Schade * Interaction Design 1 Bruce “Tog” Tognazzini * From Print to Web Kara McCain Tuesday, April 20, 2010 * Usability In Practice: 3-Day Intensive Camp (Day 2) Jakob Nielsen, Hoa Loranger, Kara Pernice, & Amy Schade * Interaction Design 2 Bruce “Tog” Tognazzini * Visual Web Design 1 Tammy Liran Guy Wednesday, April 21, 2010 * Usability In Practice: 3-Day Intensive Camp (Day 3) Jakob Nielsen, Hoa Loranger, Kara Pernice, & Amy Schade * Interaction Design 3 Bruce “Tog” Tognazzini * Visual Web Design 2 Tammy Liran Guy Thursday, April 22, 2010 * Fundamental Guidelines for Web Usability Jakob Nielsen, Hoa Loranger, & Kara Pernice * Agile Development and Usability Melissa Federoff * iPhone Apps Design Raluca Budiu * Email Newsletter Usability Amy Schade * Guerilla Usability: UCD Without a Budget Garrett Goldfield * Integrating Social Features on Mainstream Websites Jen Cardello Friday, April 23, 2010 * Information Architecture 1 Jen Cardello & Kathryn Whitenton * Writing for the Web 1 Hoa Loranger * Designing for Mobile Devices Raluca Budiu * Emerging Patterns for Web Design Kara McCain * Intranet Usability 1 Kara Pernice & Amy Schade * Application Usability 1 Garrett Goldfield Saturday, April 24, 2010 * Information Architecture 2 Jen Cardello * Writing for the Web 2 Hoa Loranger * The Human Mind and Usability: How Your Customers Think Raluca Budiu * Big, Famous Sites: Design Patterns Celeste Buckhalter, Marieke Obdeyn, & Kathryn Whitenton * Intranet Usability 2 Kara Pernice & Amy Schade * Application Usability 2 Garrett Goldfield REG: http://www.nngroup.com/events/chicago/ 1424 IL Strategies to enhance the user experience. 19-24 April 2010 Chicago, IL 2010-04-19 false http://www.nngroup.com/events/chicago/agenda.html http://events.boxesandarrows.com/events/1424 design, ia, information architecture, usability, user interface Lisbon Portugal 2010-05-15 User Experience Lisbon is an unmissable User Experience event happening May 12 to 14 in beautifully sunny Lisbon, in Portugal. We signed up a fantastic set of world renowned speakers, including: * Steve Krug: author of "Don't Make me Think" * Jared Spool: author of "Web Site Usability" * Peter Merholz: from Adaptive Path, author of "Subject to Change" * Luke Wroblewski: from Yahoo!, author of "Web Form Design" * Dan Saffer: author of "Designing for Interaction" * Bill Scott: author of "Designing Web Interfaces" * Donna Spencer: author of "Card Sorting" * Brian Fling: author of "Mobile Design and Development" * Eric Reiss: author of "Practical Information Architecture" * Larry Constantine: author of "Software for Use" And more: Susan Weinschenk, Dana Chisnell, Caroline Jarrett, Manuel Lima, David Malouf, Sabrina Mach and James Page. Register now: http://www.ux-lx.com/registration.html Prices start at 295 Euros. Discounts of up to 20% available for members of the UPA, ACM SIG-CHI, IAI, IxDA 1427 Portugal 3 eventful days for User Experience Professionals: 12 talks and 16 workshops with world renowned speakets. 16 opens sessions and lots of networking activities. 2010-05-12 false http://www.ux-lx.com http://events.boxesandarrows.com/events/1427 http://events.boxesandarrows.com/event/logo/1427/uxlx.gif design, information architectecture, usability, user experience, ux Dallas USA 2010-05-29 Experts from across the country will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge. Speakers include Jared Spool (founder, User Interface Engineering), Bill Scott (Netflix/author of Designing Web Interfaces: Principles and Patterns for Rich Interactions), Russ Unger (principal, UserGlue), Ryan Merket (founder, Ping.fm), Chris Bernard (UX Evangelist, Microsoft), and many more (full list at http://bigdesign10.com/speakers/). Cost is a mere $50 per day (when both days are purchased together). The event will sell out, get your tickets now! 1431 TX The Big Design Conference is an intense day of learning within the scope of Strategy, Social Media, User Experience, and Code Development. 2010-05-28 false http://bigdesignconference.com http://events.boxesandarrows.com/events/1431 http://events.boxesandarrows.com/event/logo/1431/logo-mashable.png code development, design, ia, social media, strategy, usability, user experience Dallas USA 2010-05-29 The Big Design Conference is two intense days (May 28th & 29th) of learning within the scope of Strategy, Social Media, User Experience, and Code Development. Experts from across the country will gather to present theories, research, experiences, and best practices to students, professionals, and executives looking to stay on the bleeding edge. Speakers include Jared Spool (founder, User Interface Engineering), Bill Scott (Netflix/author of Designing Web Interfaces: Principles and Patterns for Rich Interactions), Russ Unger (principal, UserGlue), Ryan Merket (founder, Ping.fm), Chris Bernard (UX Evangelist, Microsoft), and many more (full list at http://bigdesign10.com/speakers/). Cost is a mere $50 per day (when both days are purchased together). The event will sell out and prices will go up as the event gets closer, get your tickets now! 1432 TX The Big Design Conference is two intense days (May 28th & 29th) of learning within the scope of Strategy, Social Media, User Experience, and Code Development. 2010-05-28 false http://bigdesignconference.com http://events.boxesandarrows.com/events/1432 http://events.boxesandarrows.com/event/logo/1432/logo-mashable.png code development, design, information architecture, social media, strategy, usability, user experience, user interface Seattle USA 2010-07-14 July 12 & 13, Seattle, Washington Be ready to be immersed in the most intense discussions, dealing with everything from coping with complex navigation to integrating social components. You'll learn about the newest web app design patterns and how to entice your users to try your latest functionality. These folks define the front lines of today's web app designs: * Author of Web Form Design, Luke Wroblewski, on moving beyond static forms *37signals Ryan Singer sharing their design process *Co-author of Designing Web Interfaces, Bill Scott, on design patterns *Consultant Stephen Anderson on seductive interactions * Marriott's Director of User Research, Ken Kellogg, describing Marriott's web site redesign * Co-authors of Designing Social Interfaces, Christian Crumlish on designing for social interactions *Twitter's Doug Bowman sharing how Twitter gets people engaged *Consultant Hagan Rivers on web app navigation techniques * and Jared Spool will share UIE's latest research on how teams succeed Learn all about the program and speakers at http://www.UIETour.com/seattle. And if you register with the promotion code BOXES, you'll pay just $795. That's a $300 savings from the final registration price. 1485 WA Two days full of inspiration, aimed directly at the designers of today’s web-based applications. Come listen to these Masters share their wisdom & deliver powerful insights you can act on immediately. 2010-07-12 false http://www.UIETour.com/seattle http://events.boxesandarrows.com/events/1485 ui, usability, user experience, user interface Boston USA 2010-08-07 The most important asset of your design team is the information you gather about your users. When your team has the right information, it's easier to design usable, delightful, and successful products. When you don't, every little design decision is difficult. We've created the two-day Usability Bootcamp to share proven techniques for understanding your users, gathering user feedback, and evaluating your designs. Expert usability professional, Christine Perfetti, has put together a fabulous program designed to improve your user research, usability testing, and evaluation skills. Christine has helped dozens of companies and agencies improve their designs by bringing research into their process. You'll come away from these two days knowing how to plan your user research, conduct user interviews, run your in-person and remote usability tests, conduct advanced usability tests, and develop personas or to communicate the users' needs throughout your organization. Special offer for Boxes and Arrows readers: Sign up using promotion code, "BOXES" and you can attend the two days for $795 - a savings of $300 off the final registration price. 1487 MA The Usability Bootcamp is a 2-day interactive event sharing proven techniques for understanding your users, gathering user feedback, and evaluating your designs. 2010-08-05 false http://www.perfettimedia.com/workshops/usability_bootcamp/ http://events.boxesandarrows.com/events/1487 http://events.boxesandarrows.com/event/logo/1487/usability_bootcamp.jpg boston, paper prototypes, personas, remote testing, san francisco, usability, usability testing, user research Montreal Canada 2010-09-21 www.uxmasterclass.com This conference will inspire anyone who cares about delivering good user experiences to their customers: UX Professionals, Designers, Product Managers, Interactive Marketing Specialists, and all User Experience Enthusiasts. - 6 guest speakers - 25 presentations and case studies - 15 countries represented by the various speakers - 6 major topics - 3 rooms Some featured speakers : - Pay Pal, User Experience Senior Manager, Kuldeep Kelkar - Forrester Research, Senior UX Analyst, Vidya Drego - Fidelity Investments, VP Usability and author, Tom Tullis - Cirque du Soleil, Creative Lead, Creative Development Manager – Images, Events and Lifestyle, Welby Altidor - LexisNexis, Global User Experience Director, Margot Dear - Dallaire Industrial Design, Industrial Designer, Michel Dallaire For more details: www.uxmasterclass.com Info about the UX Masterclass Joëlle Stemp : +1514 605-9823 – jstemp@yucentrik.ca 1502 Canada Monday, September 20, 2010 - Montreal, Canada Yu Centrik, Canadian partner of UXalliance, the international network of UX firms, invites a team of global experts for a one day UX Masterclass. 2010-09-20 false http://www.uxmasterclass.com http://events.boxesandarrows.com/events/1502 http://events.boxesandarrows.com/event/logo/1502/uxmasterclass.jpg ui design, usability, user experience, ux Halifax Canada 2010-11-02 Masterclass Overview Self-service is the most cost-effective way to allow customers and employees to complete top tasks—but only if it works. If you manage or design a website or intranet, knowing the needs of your clients is essential for success. But every customer is a stranger to you - you don't know them and you can't see them - so how can you understand what they need? This Masterclass will give you the techniques for identifying and professionally managing these tasks. It will help you to understand and empathize with your website visitors and to deliver what they want. Packed with practical information and essential advice on web site management, including case studies from Microsoft, Cisco, the US Internal Revenue Services and many others, the Masterclass will help you to maximize your organization's performance online. Who is this Masterclass for? This Masterclass is for those who want to achieve maximum return on investment in their website. Specifically, this Masterclass will be most useful for: - Marketing, Communications and IM/IT professionals; - People who are involved in designing, creating, editing and publishing content on the Web; - Technical professionals who want to better understand the content/customer side of Web strategy; - Managers responsible for commercial or government websites and intranets. All attendees will get a free copy of Gerry’s latest book, The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online. Visit the website for more detail. 1509 Canada Discover how to deliver that your customers really want online - a Masterclass by web content and usability expert Gerry McGovern. 2010-11-01 false http://www.neoinsight.com/workshops/mcgovern-overview_ba.html http://events.boxesandarrows.com/events/1509 http://events.boxesandarrows.com/event/logo/1509/logo_jpeg.jpg customer experience, usability, user experience, web content, web management, web usability Ottawa Canada 2010-11-04 Masterclass Overview Self-service is the most cost-effective way to allow customers and employees to complete top tasks—but only if it works. If you manage or design a website or intranet, knowing the needs of your clients is essential for success. But every customer is a stranger to you - you don't know them and you can't see them - so how can you understand what they need? This Masterclass will give you the techniques for identifying and professionally managing these tasks. It will help you to understand and empathize with your website visitors and to deliver what they want. Packed with practical information and essential advice on web site management, including case studies from Microsoft, Cisco, the US Internal Revenue Services and many others, the Masterclass will help you to maximize your organization's performance online. Who is this Masterclass for? This Masterclass is for those who want to achieve maximum return on investment in their website. Specifically, this Masterclass will be most useful for: - Marketing, Communications and IM/IT professionals; - People who are involved in designing, creating, editing and publishing content on the Web; - Technical professionals who want to better understand the content/customer side of Web strategy; - Managers responsible for commercial or government websites and intranets. All attendees will get a free copy of Gerry’s latest book, The Stranger’s Long Neck: How to Deliver What Your Customers Really Want Online. Visit the website for more detail. 1510 Canada Discover how to deliver that your customers really want online - a Masterclass by web content and usability expert Gerry McGovern. 2010-11-03 false http://www.neoinsight.com/workshops/mcgovern-overview_ba.html http://events.boxesandarrows.com/events/1510 customer experience, usability, user experience, web content, web management, web usability London United Kingdom 2010-11-27 Hello, A quick reminder that early bird pricing for UX People ends in three days. Snap up the last of the early bird tickets while you still can, and join us on 26 November. Speakers from AKQA, Lab49, Nokia, Web Technology Group, and the only UK-accredited Axure trainer will be sharing their expertise on topics that include: • Axure prototyping (with a free licence worth $589 up for grabs) • Sketching techniques • Designing for mobile • Designing rich user interactions • Coping strategies for an Agile world • Developing social media strategies Held in the striking location of Kings Place in the heart of London, this non-profit, one-day UX conference is an unmissable date on the calendar. Book your tickets before 22 October for limited Early Bird prices. We hope to see you there! 1512 United Kingdom A quick reminder that early bird pricing for UX People ends in three days. Snap up the last of the early bird tickets while you still can, and join us on 26 November. 2010-11-26 false http://www.uxpeople.co.uk/autumn2010 http://events.boxesandarrows.com/events/1512 http://events.boxesandarrows.com/event/logo/1512/ux-people-logo.jpg accessibility, axure, information architect, information architects, prototypes, prototyping, usability, user experience, ux Copenhagen Denmark 2011-04-02 SnitkerGroup, the Danish partner of the UXalliance, a global network of specialized user experience (UX) companies, invites a team of international experts to Copenhagen for a unique User Experience Masterclass on Friday, April 1st, with a full day of tutorials on Thursday, March 31st, 2011 at the Marriott Hotel. Choose to attend 1 or both days! Over 40 experts in user experience and design from 20 countries around the world will share the schedule to present interactive tutorials and case studies on targeted topics such as web, apps, mobile, design and usability. Follow us on Twitter @uxmasterclass 1546 Denmark Over 40 speakers from 20 countries join together for a 2-day User Experience Masterclass on design, web, apps, mobile, UX... 2011-03-31 false http://www.uxmasterclass.com http://events.boxesandarrows.com/events/1546 http://events.boxesandarrows.com/event/logo/1546/logoUXmasterclass_new_website.jpg 3d, apps, copenhagen, design, mobile, usability, user experience, ux, uxalliance, web Harrisburg USA 2011-05-20 This month IxDA State College is hitting the road! On Thursday, May 19 we'll be heading to Harrisburg where Red Privet will be hosting our May meeting. Starting at 7:00 PM they'll give us an overview of their user testing process, including the software they use, and then they'll walk us through a persona creation and the creation of tasks for that persona. Then using that persona, they'll show us a cognitive walk through of the Clearwater site. At about 8:15 we'll adjourn for drinks and discussion and will plan on hitting the road for home at about 8:30. Please use our Facebook page to arrange carpools. If you know of anyone in the Harrisburg area, please encourage them to attend. We'd appreciate it if you could RSVP via Facebook or email so they know how many people to expect. Red Privet, LLC 415 Market Street Harrisburg, Pennsylvania 17101 (717) 884-9733 Thanks and I hope to see you there! Brian J. Hoffman Local Group Leader IxDA State College C: 814-574-0800 1568 PA This month IxDA State College is hitting the road and going to Harrisburg! Join us for an exciting evening at Red Privet. 2011-05-19 false http://www.ixda.org/local/ixda-state-college http://events.boxesandarrows.com/events/1568 http://events.boxesandarrows.com/event/logo/1568/IxDA_Logo.png information architecture, interaction design association, ixda, state college, usability, user experience Munich Germany 2011-05-22 Shaping the Mobile Experience. The annual German IA Konferenz presents a cross section of current ideas in information architecture, methods and case studies. It is the principal German language IA event, drawing attendees and speakers from Germany, Austria and Switzerland and beyond. The IA Konferenz 2010 provides insight into the strategies, processes, techniques and methods employed in the attempt to achieve “true” or perhaps subtle innovation, and utilizes case studies to demonstrate the models that can lead to success. Particular emphasis is placed on methods and ideas that are common to the growing field of mobile design and the methodology of smart user experiences. 1547 Germany The leading IA Summit for the German speaking part of Europe. This year's motto: Shaping the Mobile Experience. 2011-05-20 false http://http://www.iakonferenz.org/ http://events.boxesandarrows.com/events/1547 http://events.boxesandarrows.com/event/logo/1547/IAK_Logo.jpg agile, design, ia, informationarchitecture, interaction design, ixd, mobile, prototyping, usability, user, user experience, ux London United Kingdom 2011-05-25 Web Usability training course content This one day Web Usability training course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference. The course can be tailored to meet the needs of your team and your organisation, but typical course content includes: Have an understanding of Usability and the User Centred Design (UCD) approach See and discuss examples of good and bad Usability Understand the importance and principles of including users in testing Know how and where to recruit users for user testing Gain knowledge on setting up your own usability lab onsite Understand the basics of eyetracking Have an awareness of the tools available for information architecture and wireframing Improving forms, search, navigation and error messages Perform a card sort exercise of web site navigation Tips for merchandising and selling online Understand how to sell usability within your organisation Understand the basics of Mobile usability Pre-requisites You should be familiar with the web and general trends online. 1569 United Kingdom This one day Web Usability training course is designed for people who want to know how to make web sites usable and for anyone who is involved in the design process. 2011-05-24 false http://www.spotlessinteractive.com/services/training-courses/web-usability-training.php http://events.boxesandarrows.com/events/1569 design, interaction, mobile, usability, ux Sofia Bulgaria 2011-05-27 A usability conference in Sofia, Bulgaria, with a focus on mobile devices. With internationally recognized speakers from organizations such as FatDUX, Opera, VMware, and Adaptive Path, UX Sofia aims to attract professionals in the usability and design domains for a 2-day conference in the heart of Bulgaria. The conference consists of a one-day seminar on May 25th and two interactive workshops on May 26th. 1561 Bulgaria UX design and usability for mobile 2011-05-25 false http://www.uxsofia.com http://events.boxesandarrows.com/events/1561 http://events.boxesandarrows.com/event/logo/1561/logo-ux-sofia.png mobile, usability, ux London United Kingdom 2011-07-06 Web Usability training course content This one day Web Usability training course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference. The course can be tailored to meet the needs of your team and your organisation, but typical course content includes: Have an understanding of Usability and the User Centred Design (UCD) approach See and discuss examples of good and bad Usability Understand the importance and principles of including users in testing Know how and where to recruit users for user testing Gain knowledge on setting up your own usability lab onsite Understand the basics of eyetracking Have an awareness of the tools available for information architecture and wireframing Improving forms, search, navigation and error messages Perform a card sort exercise of web site navigation Tips for merchandising and selling online Understand how to sell usability within your organisation Understand the basics of Mobile usability ------ Pre-requisites You should be familiar with the web and general trends online. ------- Location 2e2 Ltd Gillingham House 38-44 Gillingham St. Victoria London SW1V 1HU ---- Discounts We offer a 15% discount if the same candidate books on more than one course. We also offer the same discount for not for profit organisations, and for organisations that send multiple candidates to the same course. 1572 United Kingdom This one day Web Usability training course is designed for people who want to know how to make web sites usable and for anyone who is involved in the design process. 2011-07-05 false http://www.spotlessinteractive.com http://events.boxesandarrows.com/events/1572 design, interaction, mobile, usability, ux Houston USA 2011-09-15 Houston Experience Design has a UX meetup next Wednesday, September 14 starting at 5:30 pm at the Nouveau Antique Art Bar just outside downtown. There will be free drinks, and an entire library of Rosenfeld Media books for a giveaway, so it should be a pretty good time. Houston Experience Design is a local group of Houston user experience professionals that get together to talk shop, share tips, and network with Houston’s burgeoning user experience and digital community. They cover a focused range of user experience topics including Content strategy, Design thinking, Interaction design, Information architecture, Mobile design, Service design, Social media, Usability, and Visual and web design. 1605 TX Houston Experience Design has its inaugural event, a UX meet-n-greet. With some free drinks, and an entire library of Rosenfeld Media books for a giveaway, it should be a pretty good time. 2011-09-14 false http://houstonexperiencedesign.wordpress.com/2011/09/06/wed-sep-14-back-to-school-meet-n-greet/ http://events.boxesandarrows.com/events/1605 http://events.boxesandarrows.com/event/logo/1605/hed.png content strategy, information architecture, interaction design, usability, user experience Chicago USA 2011-09-17 User Centric, Inc. invites researchers and industry professionals to join forces and share today’s most successful customer experience transformations at the fourth bi-annual UX Masterclass on September 15 and 16, at The Field Museum, Chicago. User Centric, a user experience research and design firm based in Chicago, and the UXalliance, a partnership of user experience firms from 23 countries, bring together accomplished UX professionals and user experience enthusiasts at the two-day event. The UX Masterclass will allow attendees to tap into trending topics in healthcare, mobile, design and eye tracking led by global experts in these fields. “User Centric is excited to bring the conference to Chicago this year, because attendees will learn so much. What we do, user research and design, isn’t just about a product—it’s about the entire experience. Sometimes the change we affect is revolutionary but more often the small differences matter. Either way, we should recognize that what we do matters.” said Gavin Lew, User Centric Managing Director. With three successful global conferences held in New Zealand, Canada and Denmark in the last 18 months, this event will appeal to user experience enthusiasts who understand that great experiences lead to customer loyalty. The most recent UX Masterclass in Copenhagen, held on April 1 of this year, gave over 200 attendees an opportunity to learn first-hand from 40 leading experts. “This conference is more than moving from presentation to presentation. We want to make sure that attendees have the opportunity to share and debate practices and trends. We will have workshops and plenty of interaction allowing attendees to exchange ideas with colleagues from around the world,” said UXalliance Marketing Coordinator Aimee Reif. For current program details, location information and registration visit www.uxmasterclass.com. Register before August 15 to benefit from the early registration discount. 1567 IL UXalliance and User Centric invite researchers and industry professionals to join forces and share today’s most successful customer experience transformations at the fourth bi-annual UX Masterclass 2011-09-15 false http://www.uxmasterclass.com http://events.boxesandarrows.com/events/1567 http://events.boxesandarrows.com/event/logo/1567/uxm_chicago_banner.png chicago, design, eyetracking, global, healthcare, international, mobile, usability, usercentric, ux, uxalliance Washington USA 2011-09-17 UserFocus, the area’s premier conference for and by local usability professionals, will be held Friday, Septermber 16 at Renaissance Washington, DC Hotel. Peter Morville provides the opening keynote on Ubiquitous Information Architecture: Strategies for Cross-Channel User Experience Design. Sessions for the rest of the day will run on two tracks with presentations of value to seasoned practitioners as well as those new to the field. Topics range from Making Millions through State-of-the-art Mobile and Desktop eCommerce Usability to Running Successful Remote, Moderated, International Usability Studies. Find out more at http://www.userfocus.org or e-mail us at conference@upadc.org. 1587 DC UserFocus, the Washington area’s premier conference for and by local usability professionals, is a great place to learn about trends in usability, share experiences and hone your usability skills. 2011-09-16 false http://userfocus.org http://events.boxesandarrows.com/events/1587 agile design, design, information architecture, intranet design, mobile design, rich internet application technology, usability, usability testing, user experience, web design, writing for the web 2011-11-04 UIE Virtual Seminars Get the latest thinking on design without the expense of traveling. The UIE Virtual Seminars, User Interface Engineering's monthly series of online seminars, gives you the chance to hear the latest perspectives in the world of design from the field's premier experts. Instead of traveling to a training course, you and your colleagues can hear the latest insights on the most important design topics right from your office for only $129. Once you purchase the seminar, you can watch the presentation right on your PC screen. 1594 Virtual seminar with Lou Rosenfeld. Check out the UIE website for information about subscriptions and lifetime access to virtual seminars. 2011-11-03 true http://www.uie.com/events/virtual_seminars/ http://events.boxesandarrows.com/events/1594 design, interaction, usability, ux Houston USA 2011-11-07 You, too, can plan, design and develop websites and applications that fit your organizational objectives and technical capabilities while meeting the needs of the end user. Working with the same user-centered design methods used in Normal Modes' client engagements, we'll teach you how in this 2-day workshop. By the end of the workshop, you'll be able to: - Incorporate user-centered design into your organization - Identify the characteristics of your users — their needs, fears and motivations - Organize content into intuitive navigation structures - Develop intuitive user experiences by recognizing and avoiding common pitfalls - Evaluate user interface (UI) designs with research-based metrics - Calculate the ROI of user experience (UX) We emphasize practice over theory by using one of your team's existing websites or applications as the platform for your workshop. Led by expert UX practitioners with teaching experience, this workshop will include lively discussions and fully-documented take-away materials. Limited seating means you'll get close interaction with the instructor and your peers. Workshop Presenters: Ken Penny - former Managing Director of eCommerce, Continental Airlines Angela Schmeidel Randall - founder, Normal Modes - a user experience and usability company 1611 TX User Experience Fundamentals Workshop With Ken Penny & Angela Schmeidel Randall 2011-11-05 false http://normalmodes.com/training/how-to-think-like-and-design-for-your-customer-ux-fundamentals-workshop.php http://events.boxesandarrows.com/events/1611 http://events.boxesandarrows.com/event/logo/1611/logo.png agile ux, experience design, experience strategy, process design, roi, usability, user experience New York USA 2011-11-11 World Usability Day sponsored by Bloomberg When 10 Nov 2011 6:00 PM - 9:30 PM Location Bloomberg L.P., 731 Lexington Avenue, New York, NY 10022 Join us in Midtown Manhattan for a spectacular meeting-of-the-minds as today’s top change agents discuss how design and technology can be leveraged to ignite positive social change. Our diverse group of panelists, led by Mark Randall of Worldstudio, will offer varying perspectives on the subject, as students and professionals alike share their contributions and achievements as well as their ideas on how you can put great design and technology to even better use. A full description of the evening's agenda and bios of our panelists can be found on the NYCUPA website: http://nycupa.org. Become a member of NYC UPA for $15 and attend this event for free! Use the "Ticket+Annual Membership" option when you sign up. 1670 NY Join us in Midtown Manhattan for a spectacular meeting-of-the-minds as today’s top change agents discuss how design and technology can be leveraged to ignite positive social change. 2011-11-10 false http://bit.ly/r7djD3 http://events.boxesandarrows.com/events/1670 http://events.boxesandarrows.com/event/logo/1670/Home.gif event, nycupa event, usability, user experience, ux Dallas USA 2011-11-19 Big Design Week 2011 is filled with five workshops to increase your knowledge of existing tools, learn practical methods, and build new skills. Workshops are Monday, November 14 through Friday, November 18. Workshops include: Day 1: Kickstarting Your UX Projects Day 2: Content Strategy & Effective Web Content Day 3: Agile UX Methods & Tools Day 4: Improving Your Workflow with CS5 Day 5: Understanding Motion in UX Designs Workshops are sold individually or for the whole week. 1591 TX Big Design Week 2011 is filled with five workshops to increase your knowledge of existing tools, learn practical methods, & build new skills. Workshops are Monday, November 14 to Friday, November 18. 2011-11-14 false http://bigdesignweek11.eventbrite.com/ http://events.boxesandarrows.com/events/1591 http://events.boxesandarrows.com/event/logo/1591/Big_Design_Workshops.png content, design, interactions, strategy, usability, ux London United Kingdom 2011-11-26 Location: London, United Kingdom Website: http://uxpeople.co.uk/2011 Practical learning, hands on workshops and presentations. Delivered by UX opinion-formers from The Guardian, Public Zone, Shazam and Tobias & Tobias, as well as leading consultants & academics from the UX industry. Presentations & workshops include: Agile UX Designing for mobile and tablets Strategic UX - aligning design and business strategy Rapid Paper Prototyping Exploring behaviour change strategies and design Teasing out business and user requirements in workshops DIY research techniques to improve product design Held in the striking location of Kings Place in the heart of London, this non-profit, one-day UX conference is an unmissable date on the calendar. 1623 United Kingdom Practical learning, hands on workshops and presentations. 2011-11-25 false http://uxpeople.co.uk/2011 http://events.boxesandarrows.com/events/1623 design, ui, usability, user experience, ux London United Kingdom 2011-12-01 Web Usability training course content This one day Web Usability training course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference. The course can be tailored to meet the needs of your team and your organisation, but typical course content includes: Have an understanding of Usability and the User Centred Design (UCD) approach See and discuss examples of good and bad Usability Understand the importance and principles of including users in testing Know how and where to recruit users for user testing Gain knowledge on setting up your own usability lab onsite http://twitter.com/#!/spotint http://www.spotlessinteractive.com/services/training-courses/web-usability-training.php Understand the basics of eyetracking Have an awareness of the tools available for information architecture and wireframing Improving forms, search, navigation and error messages Perform a card sort exercise of web site navigation Tips for merchandising and selling online Understand how to sell usability within your organisation Understand the basics of Mobile usability 1592 United Kingdom This one day Web Usability training course is designed for people who want to know how to make web sites usable and for anyone who is involved in the design process. 2011-11-30 false http://www.spotlessinteractive.com/services/training-courses/web-usability-training.php http://events.boxesandarrows.com/events/1592 design, hci, ui, usability, user experience, ux Bristol United Kingdom 2012-03-09 Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, will be coming to Bristol in March to share his wisdom in two exclusive workshops. In this first workshop, he covers advanced user testing. Organised by the Bristol Usability Group, this course gives rare insights into the practical doings of usability professionals, normally shrouded behind walls of confidentiality. This course is based on the practical accumulated experience - both good and bad - of the almost 100 professional usability teams who participated in the CUE projects, conducting controlled usability tests in realistic, industrial settings. If you're a usability professional who has conducted a number of tests, here is an opportunity to assess and improve your skills in the key areas of task creation, usability moderation, creating great recommendations, and communicating results. It’s the best tune-up you’ll ever get. 1754 United Kingdom Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, shares his wisdom about advanced topics in user testing. 2012-03-08 false http://uxbristolmolich1.eventbrite.co.uk/ http://events.boxesandarrows.com/events/1754 uk, usability, workshop Bristol United Kingdom 2012-03-10 Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, will be coming to Bristol in March to share his wisdom in two exclusive workshops. In this second workshop, organised by the Bristol Usability Group, he explores tools and techniques used to measure usability. Qualitative usability testing is by far the most widely used usability method. However, usability practitioners are discovering that they need to accommodate managers who are no longer satisfied with qualitative data and insist on measurements because "You can’t manage what you don’t measure." The current literature on usability measurements aimed at usability practitioners is very limited. This course offers practical information about best practice in usability measurements with real users. The course gives rare insights into how experienced usability professionals do measurements. The course draws upon findings from the recent CUE-8 study where 15 teams including some renowned experts independently tested the same web site under realistic conditions. 1755 United Kingdom Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, shares his wisdom about tools and techniques for measuring usability. 2012-03-09 false http://uxbristolmolich2.eventbrite.co.uk/ http://events.boxesandarrows.com/events/1755 uk, usability, workshop Addison USA 2012-06-03 Back for a fourth year, the Big Design 2012 Conference will have talks, panels, interactive booths, art, mixers, parties, and more. Learn from experts like Jared Spool, Stephen Anderson, Sharron Rush, Jeremy Johnson, Brian Sullivan, and 50 other speakers. 1756 TX Join experts in the fields of design, mobile, gaming, usability, strategy, content, multimedia, and film in Big D. 2012-05-31 false http://www.bigdesignconference.com http://events.boxesandarrows.com/events/1756 http://events.boxesandarrows.com/event/logo/1756/Big_Design.png design, usability, ux