Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience Banff Canada 2006-09-17 Canux is the annual Canadian User Experience workshop. Canux is a non-profit grassroots event that brings world-class instructors together with practitioners for hands-on learning. It’s a small gathering, limited to 75 participants, with a focus on practical skills for user experience professionals - designers, information architects, interaction designers, front-end architects, usabilitistas, and anyone else who’s passionate about making things work well for people. 33 Canada Canux, the Canadian User Experience workshop, is a grassroots event that brings world-class instructors together with UX practitioners for hands-on learning. 2006-09-14 false http://www.canux2006.com/ http://events.boxesandarrows.com/events/33 design, ia, information architecture, user experience, ux, workshop San Francisco USA 2006-09-21 Based on Dan Saffer's book "Designing for Interaction: Creating Smart Applications and Clever Devices," this workshop on interaction design will feature activities and discussions that take participants from the discipline's prehistoric roots to its future. This workshop is for new designers and anyone interested in interaction design, as well as more experienced designers who want a deeper view of and new methods for practicing interaction design. After this workshop, you will be able to: *Understand "interaction design" and "interactions" *Know the history of interaction design *Use the four approaches to interaction design to create products and services *Work with the "laws" and principles of interaction design *Know what to look for and how to record it when doing design research *Interpret design research *Better document interaction designs *Employ interaction design techniques to designing services *Consider designing for multitasking, adaptation, and hackability *Prepare for the future of interaction design Participants will walk away with a firm grasp of the underlying principles of interaction design, and the tools needed to put those into practice. 38 CA Adaptive Path's Dan Saffer will cover approaches to ID: elements, principles, & attributes of good ID; design research techniques; documentation; multitasking, adaptation, hacking, & service design. 2006-09-20 false http://www.adaptivepath.com/promo/boxes http://events.boxesandarrows.com/events/38 http://events.boxesandarrows.com/event/logo/38/d4i_deck3.jpg id, interaction design, usability, user experience Tysons Corner USA 2006-09-21 This is the only major event happening on the east coast this year covering the topic of Web 2.0. Attending will be executives, entrepreneurs, and web professionals from major corporations to startups. User experience is a big part of Web 2.0. Speakers: - Michael Arrington (TechCrunch) - Jason Goldberg (CEO of Jobster) - Andrew McAfee (Harvard Business School) - Michael Platt (Microsoft) - Rajen Sheth (Google) Panel Discussions: * Where is "Web 2.0" Taking Business - and Where Will Business Take "Web 2.0"? (moderator: Dion Hinchcliffe) * How Can Companies Monetize "The New Wisdom of The Web"? (moderator: Jeremy Geelan) There will also be a group of startups presenting in a technology showcase / competition judged by VCs from Amplifier Ventures, Novak Biddle, Columbia Capital, Blue Run, and Valhalla Partners. Who Should Attend: * Business Executives * Technology Leaders * Software Architects * Project Managers * User Interface Architects * Web Consultants * Service Providers * Government Agencies Table sales are available and there are a few sponsor spots open as well (email info@executivebiz.com for details). Register with the promo code "vigetdeal" and save $50. 39 VA Just outside of Washington, DC, this is the only major event on the topic of Web 2.0 happening on the east coast this year. UX pros: come discuss the business impact of Web 2.0. 2006-09-20 false http://www.thenewnewinternet.com http://events.boxesandarrows.com/events/39 http://events.boxesandarrows.com/event/logo/39/tnni-banner-90.jpg agile, ajax, business, collaboration, networking, startups, user experience, ux, web 20 Cambridge USA 2006-10-13 Use BOXES promotion code and receive $50 off each day or $250 off a four-day registration. Keynotes by Jared Spool and Barry Schwartz Ground-breaking Full-Day Seminars: Creating Persuasion Architecture Online Bryan and Jeffrey Eisenberg, Future Now Develop a strategy for persuading your users to take action. You'll learn how to map your user goals with your site's business goals. - o - o - How to Design a Task-Based Information Architecture Gerry McGovern Get a solid grounding in information architecture that will enable you to create designs that help users find what they want. - o - o - Building and Managing a Successful User Experience Team Sarah Bloomer and Susan Wolfe Learn proven processes for creating a successful usability team, including how the best teams work together and report success. - o - o - Rich Internet Applications and AJAX David (Heller) Malouf & Bill Scott, Yahoo! Learn to create your own Rich Internet Application solution using powerful technologies, such as AJAX or Flash. - o - o - Making Meaning: Creating an Engaging User Experience Nathan Shedroff Learn the most effective processes for establishing a deep and meaningful connection with your users. - o - o - Site Seeing: Communicating Successfully with Visual Design Luke Wroblewski, Yahoo! Get practical insights and strategies for boosting your site's visual appeal and delighting your users. - o - o - Bringing User-Centered Design Practices into Agile Development Projects Jeff Patton, ThoughtWorks Utilize Agile Development processes to speed development, improve quality, reduce feature creep, and encourage team collaboration. - o - o - Advanced Methods for Usability Testing Rolf Molich Uncover the best practices for usability testing with rare insights pulled from research on more than a dozen usability teams. - o - o - Full-day seminars by Jared Spool, Christine Perfetti, and Josh Porter 22 MA Our eleventh annual conference is being held October 9-12, 2006 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars on today's critically important design topics. 2006-10-09 false http://www.uiconf.com http://events.boxesandarrows.com/events/22 http://events.boxesandarrows.com/event/logo/22/UI11-badge.jpg agile developement, ajax, barry schwartz, bill scott, discount, gerry mcgovern, ia, information architecture, jared spool, luke wroblewski, managing teams, nathan shedroff, persuasion architecture, rias, teams, usability testing, user experience, visual design 2006-10-18 Dan's succeeded in creating a fantastic introduction and overview of our discipline of interaction design. People are encouraged to participate in this discussion, and I know there are many of you with keen insights and thoughtful ideas that would greatly contribute. The open discussion will go on for the next week, until Tuesday October 17. Offsite (non-WELL member) readers with questions or comments may send them to inkwell@well.com to have them added to the conversation. About The WELL The WELL is a cherished and acclaimed destination for conversation and discussion. For twenty years it has captivated intelligent, creative people. It is widely known as the primordial ooze where the online community movement was born — where Howard Rheingold first coined the term "virtual community." Over the last two decades, it's been described as "the world's most influential online community" in a Wired Magazine cover story, and "the Park Place of email addresses" by John Perry Barlow. It's won Dvorak and Webby Awards, inspired songs and novels, and almost invisibly influences modern culture. Now run by Salon Media Group, independent publishers of the ground-breaking Salon.com online news magazine, The WELL continues to cast a long cultural shadow. For many people it's the place you aren't quite sure you've heard of, but may just wish you had. For members, it's a place to come up with the next interesting thing and a way to live. Hope to see you there! Jim James Leftwich, IDSA Orbit Interaction Palo Alto, California http://www.orbitnet.com 91 The WELL is hosting an online interview and discussion with Dan Saffer, of Adaptive Path coinciding with his new book, Designing For Interaction: Creating Smart Applications and Clever Devices. 2006-10-11 true http://user.well.com/engaged/iengaged.cgi?c=inkwell.vue&f=0&t=283&q=0- http://events.boxesandarrows.com/events/91 http://events.boxesandarrows.com/event/logo/91/DFI_Cover.jpg adaptive path, career, dan saffer, design, designing for interaction, discipline, hci, interaction design, interview, ixda, product design, research, service design, textbook, user experience, ux Oslo Norway 2006-10-16 Themes * Interactive arts * Product and industrial design * Games * E-commerce * E-health * Human-computer Interaction * Mobile Computing * Intranets * Location-based services * New media * Rich and virtual environments * Value sensitive design and ethics * Virtual and augmented reality 13 Norway Idec3 will bring together artists, designers, researchers and organisations that focus on providing accessible, usable and engaging products and services. 2006-10-15 false http://nordichi.net.dynamicweb.dk/Default.aspx?ID=37 http://events.boxesandarrows.com/events/13 design, ia, ixd, user experience Seattle USA 2006-10-25 Design problems are increasingly becoming information problems. Throughout their days, people are engaging with complex information to manage their lives. And designers now realize that information isn't simply this stuff you find -- the appropriate presentation of information helps people make sense of the world around them. This conference addresses issues of design for an always-on, always-connected world. Where "cyberspace" is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. This conference brings together people who are addressing these challenges head on. Speakers from a variety of backgrounds will discuss designing complex information spaces in the physical and virtual worlds. program. Keynote: Bruce Sterling 7 WA A conference on designing complex information spaces of all kinds. 2006-10-23 false http://www.ideaconference.org/ http://events.boxesandarrows.com/events/7 http://events.boxesandarrows.com/event/logo/7/idea-2006.jpg design, ia, information architecture, ixd, user experience Lisbon Portugal 2006-11-05 Designing interdisciplinary discourse, conspiring for Design Leadership Wonderground - the 2006 Design Research Society International Conference in Lisbon, Portugal at IADE Instituto de Artes Visuais, Design e Marketing. The conference is co-chaired by Eduardo Corte-Real, Ken Friedman, and Terence Love with Chris Rust as chair of the research exhibition and Charles Burnette as chair of the scientific committee. The 2006 conference will invite 2 kinds of papers -- full papers at 5,000-6,000 words, working papers at 2,000 words plus references, as well as contributions to the research exhibition. Design Research News will publish the full call next month. 15 Portugal 2006 Design Research Society International Conference in Lisbon Designing interdisciplinary discourse, conspiring for Design Leadership 2006-11-01 false http://www.iade.pt/drs2006/index.html http://events.boxesandarrows.com/events/15 research, usability, user experience Philadelphia USA 2006-11-03 What: Joint PHICHI and AIGA November Meeting: the Visual vs. the Usable - A Panel Discussion PhiCHI (The Philadelphia Region's Chapter of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic Arts) will be holding their next joint meeting; a round table discussion with audience participation and panelists from user experience and design team members from Electronic Ink, Inc. and The Vanguard Group, Inc.. The panelists will discuss questions that were previously submitted from the AIGA and PHICHI members (For example, how do you feel when you are handed a wireframe to design/how do you feel when your wireframe is not adhered to?). We will endeavor to address as many questions as time permits at the event. Remember, we envision The Visible vs. the Usable to be a series of events. The discussion will continue. When: Thursday, November 2nd Refreshments & Networking: 6-6:30pm – Food and beverages will be provided. Panel Discussion: 6:30pm – 8ish Where: Heilmeier Hall University of Pennsylvania The Towne Building 220 S. 33rd Street Philadelphia, PA 19104 Campus Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=158 Buliding Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=343 Parking Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Sponsor: This event could not have been possible without the support of our proud sponsor, Electronic Ink (www.electronicink.com)! -------------------------- Would you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yahoo.com/group/phillychi/join PHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. 102 PA PhiCHI and AIGA Philadelphia will be holding their next joint meeting; a round table discussion with audience participation and panelists from team members of Electronic Ink and The Vanguard Group. 2006-11-02 false http://events.boxesandarrows.com/events/102 http://events.boxesandarrows.com/event/logo/102/logo.jpg aiga, design, ia, information architecture, phichi, usability, user experience, ux Mountain View USA 2006-11-08 User Experience Benchmarking is an effective, efficient way to quantitatively compare the usability of different products, be they different versions of the same UI or from competitors. Usable Products Company (http://usableproducts.com) has produced benchmarks on web sites, desktop software, and mobile telephones. This one-day training is based on three years of hands-on experience designing, conducting, analyzing, and reporting findings from benchmark usability studies. This course will include video clips demonstrating moderating style, unique visualizations for usability data, and tips and tricks for how to plan, execute, and report usability findings from user experience benchmarks. This one-day training will be held in the San Francisco Bay Area on 7 November 2006. Save $100 by using promo code "BOXES". This training is limited to 40 delegates who understand the value of qualitative usability testing and who may have already conducted their own sessions. Topics: * Benefits of Benchmarking * Operations Overview * Tools Discussion * Recruiting Strategies * Task Design for Benchmarking * Quantitative Interviewing Techniques * Logging Strategies * Analyzing Data * Data Visualization * Video Production * Results Presentation * Continuing Benchmarks Instructor: Scott Weiss, CEO of Usable Products Company, will teach this course in its entirety. Mr. Weiss is a 17-year veteran of usability research and design, spanning desktop software, the web, and mobile platforms. His book, Handheld Usability, is the leading authority on mobile design. Venue: This training will be held at the Computer History Museum in Mountain View, California. Established in 1996, the Computer History Museum is a public benefit organization dedicated to the preservation and celebration of computing history. Sign up soon, as prices increase each week. Use the following discount code to save an additional $100: BOXES 92 CA One-day training on quantitative usability benchmarking with video, charting, and other examples taught by Scott Weiss. Mountain View, CA (SF Bay Area)Discount Code: BOXES 2006-11-07 false http://usableproducts.com/training http://events.boxesandarrows.com/events/92 http://events.boxesandarrows.com/event/logo/92/UPC_business_print.gif benchmarking, usability, user experience Santiago Chile 2006-11-15 Universidad de Chile's CWR will host one of the most amazing IA-UX events to date: including experts from the traditional English-speaking IA circles, plus the leaders of the Spanish speaking IA communities in Spain and Latin America. The presentations will be focused on making the case for IA, we need to open the eyes of the Latin American market on how IA can be the tool to help them find their lost customers. - Registrations not yet open, cost will be low - Our speaker list includes: * Peter Morville (USA) * Peter Merholz (USA) * Gene Smith (Canada) * Peter Van Dijck (Belgium) * Jorge Arango (Panama) * Jesse James Garrett (USA) * Rebecca Blood (USA) * Nacho Puell (Spain) * Javier Cañada (Spain) * Diego Lafuente (Spain) * Juan Carlos Camus (Chile) * Jorge Barahona (Chile) Our event is organized around four sequential tracks: * Banking * Commerce * Government * Blogs 20 Chile Seventh Society and ITs Encounter - In search for the lost customer. 2006-11-13 false http://www.cwr.cl/events/summit2006/ http://events.boxesandarrows.com/events/20 http://events.boxesandarrows.com/event/logo/20/cwr-72nucleus.jpg blogs, chile, experience design, ia, information architecture, santiago, summit, user experience RTP USA 2006-11-15 Announcing the 2006 World Usability Day celebration in the Triangle! Join UX professionals from around the Triangle area for an Interactionary (a live design competition), keynote speech, food, drink, and fun! When: November 14th, 2006 from 6PM to 9PM Where: GlaxoSmithKline's Ruvane Auditorium Keynote Graeme Boddy, VP of Information Services Business Applications of Blue Cross Blue Shield of North Carolina Interactionary Design Competition We held a student competition last year and it was a huge success! This year we're expanding the competition to include two professional teams competing against each other and two student teams. Plus, each team will have only 10 minutes (Last year it was 20!) to design and present their solution to the problem. Professional Competition: IBM vs. TBA Student Competition: UNC vs. NC State Sponsored by Triangle UPA (http://triupa.org) 113 NC Join UX professionals from around the Triangle area and celebrate World Usability Day 2006! 2006-11-14 false http://triupa.org http://events.boxesandarrows.com/events/113 chapel hill, durham, interaction design, raleigh, rtp, triupa, triux, usability, user experience 2006-12-02 User Experience design is often thought of as distinct or different from taxonomy design. What are good IA practices and how do they influence taxonomy design? In this session you'll hear from three experienced IA's who will share specific examples from their organizations and consulting projects that will illustrate principles that you can apply in your taxonomy projects. In this session, hear about: a user experience design effort that combines information architecture and taxonomy approaches for a major financial services client; specific experiences applying IA with Compaq and HP and "business taxonomies" - taxonomies that live within strict business limitations. Presenters: Seth Earley, Earley & Associates Joe Lamantia Tanya Rabourn Andrew Gent, Hewlitt Packard 137 Join us for this month's Taxonomy Community of Practice conference call 2006-12-01 true http://www.earley.com/events.htm http://events.boxesandarrows.com/events/137 http://events.boxesandarrows.com/event/logo/137/TaxoCoP.gif design, taxonomy, user experience New York USA 2006-12-13 The UX community in NYC will be getting together for a Holiday social event. Where: Eight Mile Creek (downstairs) 240 Mulberry Street (between prince and spring) http://www.eightmilecreek.com/ Time: 6p - 9p 99 NY In NYC all the UX related orgs will be meeting to create a different kind of experience. Come socialize and mingle amongst the designers, testers, architects and researchers. 2006-12-12 false http://events.boxesandarrows.com/events/99 bar, chanuka, chanukah, chrismas, hannukah, hanukah, holidays, information architecture, interaction design, ixd, kwanza, new york, new york city, nyc, party, social, soho, usability, user experience, ux, xmas Washington USA 2006-12-14 We're having a meet, greet, and plan meeting next Wednesday, 12/13 from 6-7pm. The agenda is to meet people, greet people, and throw out some ideas for events for next year. We've found a Starbucks a block away from Metro Center: * http://tinyurl.com/yz66g9 (Yahoo Map) Metro Center is at the intersection of the red, orange, and blue metro lines and one stop away from the green and yellow lines (change trains at Gallery Place). The Starbucks is at 13th and E St. NW near the Reagan building and the Shops at National Place: * 1301 Pennsylvania Ave Nw, Washington, DC; (202) 737-7378 143 DC The Interaction Design Association local group for Washington, DC is having a meet and greet. 2006-12-13 false http://tech.groups.yahoo.com/group/IxDA-DC/ http://events.boxesandarrows.com/events/143 information architecture, interaction design, user experience, web design Monterey USA 2007-01-24 Web-based applications are quickly becoming critical components of the strategy of many organizations. However, the knowledge and skills to make a great application is still only available as scattered lore. Until now. Jared Spool and UIE's researchers have reached out to those individuals who've spent the last few years pushing the envelope in web apps and put together the first comprehensive event to bring their knowledge and expertise to you. You'll meet the pioneers and world-class designers behind today's most successful web apps and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. You'll start your journey with our full-day tutorials, designed to dive right into the in-depth expertise behind creating successful applications. Then you'll explore our "Foundations" Day, with the essentials for great designs. And you'll wrap up in our "New Perspectives" Day, looking at where the world of web apps is going. If you sign up using promotion code BOXES, you will receive $30 off each single day registration; if you sign up for all 3 days, you will also receive a free limited-edition Web App Summit iPod shuffle. (Note: This promotion cannot be combined with any other promotions we may offer.) View the complete summit description, and register at http://www.webappsummit.com 119 CA UIE Web Summit is being held January 21-23, 2007 in Monterey, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2007-01-21 false http://www.webappsummit.com http://events.boxesandarrows.com/events/119 http://events.boxesandarrows.com/event/logo/119/72dpiJPG.jpg adaptive path, ajax, blogs, california, conference, design, ebay, event, experts, flickr, folksonomies, hr block, jared spool, monterey, netflix, personas, rias, san francisco, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo San Francisco USA 2007-02-14 Topics to be addressed: - Perspectives on current business and societal trends for design leaders - Experience strategies - the key to long-term design value - Service Design - stop designing products! - Embedding design practices throughout your organization - From optimization to innovation - why business is turning to design - Taking advantage of flexible, agile development - The impact of new technologies (mobile, Web 2.0, ubiquitous computing) Speakers to include: - Tim Brown, IDEO - Scott Berkun, Author of upcoming book "The Myths of Innovation" - Jennie Winhall, UK Design Council - Jesse James Garrett, Adaptive Path Co-Founder - Peter Merholz, Adaptive Path Co-Founder - Brandon Schauer, Adaptive Path Design Strategist - Todd Wilkins, Adaptive Path Research and more! 123 CA Adaptive Path will bring together thought-leaders in design and business for "MX San Francisco" - a new conference about managing experience through creative leadership - on February 12 & 13, 2007. 2007-02-12 false http://www.adaptivepath.com/promo/MXboxes http://events.boxesandarrows.com/events/123 http://events.boxesandarrows.com/event/logo/123/mx1.jpg design strategy, digital design, product management, user experience Bellevue USA 2007-04-10 Hayley Nichols, Program Manager at Filter Studios, is the featured speaker at this free meeting of UX professionals. Registration is NOT required. Networking starts at 6 pm, followed by the presentation at 7 pm Location: Filter/Talent offices in Bellevue, 505 106th Ave. NE, Suite 200. Filter/Talent will validate parking in their lot. For directions, see: http://www.filtertalent.com/contactus/bellevue.asp 199 WA “Icons 101” is the topic when Puget Sound SIGCHI meets Thursday, April 26, for its monthly professional meeting. 2007-04-09 false http://events.boxesandarrows.com/events/199 chi, design, humancomputer interaction, user experience, usercentered design Vancouver, BC Canada 2007-04-22 The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. Residents of Canada will enjoy “at par” pricing. For $895 (US/Canadian) you receive: * Access to over 40 sessions, demonstrations, and keynotes * Choice of pre-conference half-day workshop on April 18 *FREE* * Choice of post-conference half-day workshop on April 21 *FREE* * Breakfast and carving station lunches on April 19-20 *FREE* * Special pricing from the Marriott Pinnacle Hotel, including free, unlimited in-room internet and long-distance calling to US & Canada * First-year membership to CM Professionals ($100 value) *FREE* * Access to technology showcase and networking reception *FREE* Also included: free access to two of our five half-day workshops, each delivered by experienced industry experts and designed to meet the expanding continuing education needs of documentation and training professionals. Workshops offered include: * Delivering Personalized, Customer-Centric Content (Ann Rockley, The Rockley Group) * Designing & Architecting Technical Information (Thom Haller, Info.Design) * Introduction to DITA (Bernard Aschwanden, Bright Path Solutions) * Adobe Captivate (Neil Perlin, Hyper/Word Services) * Taxonomy Development and Implementation (Seth Earley, Earley & Associates) Register today! Registration for Documentation and Training Vancouver 2007 opens January 3rd. Register for the conference and book your room at the Marriott Pinnacle (special group rate available; free in-room internet and long-distance calling to US and Canada), no later than Saturday, March 17, 2007, you’ll also receive a free Apple iPod Shuffle, a free Saturday afternoon tour of Vancouver, and a free first-year membership in CM Pros. * To exhibit, contact Scott Abel at 317-466-1840 or ablesp@netdirect.net. * All other inquiries, contact Eileen Savary at 978-649-8555. 153 Canada The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. 2007-04-18 false http://www.doctrain.com http://events.boxesandarrows.com/events/153 http://events.boxesandarrows.com/event/logo/153/doctrain.logo.jpg blogging, design, dita, documentation, information architecture, interativity, online help, rss, s1000d, technical communication, training, user experience, writing, xml, xml authoring Austin USA 2007-06-16 As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By defining these patterns we can then leverage that knowledge to create usable interfaces that are familiar and useful to our users. In 2007, UPA goes deep into the heart of Texas; to Austin, the sunny capital city on the banks of the Colorado River. Austin's high tech area of Silicon Hills is familiar to much of the usability community, but Austin is also known as the "Live Music Capital of the World," is home to 1.5 million Mexican free-tailed bats, and has excellent museums. Bring the family along to enjoy the many outdoor activities around the Austin area including a variety of water sports and hiking and biking trails. Join us next spring to master new techniques, contribute your opinion, meet colleagues and renew your commitment to making usable and useful products as we explore the patterns of feelings, responses and designs that our users need in the interfaces we create. 64 TX Patterns: Blueprints for Usability 2007-06-11 false http://www.upassoc.org/conference/2007/ http://events.boxesandarrows.com/events/64 experience design, usability, user experience, ux, xd Amsterdam Netherlands 2007-06-22 The field of user experience is too young to be caught up in trade secrets and intellectual isolation. To help advance the field, Adaptive Path promotes its ideas at public workshops around the world, and send them out as free essays in our newsletters. Adaptive Path is leading the way to user-focused design by placing emphasis on how design affects the user. For those who adhere to the tenets of user-centered design, Adaptive Path assures dividends. This is UX Intensive defined. This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. The workshops of UX Intensive are for experienced designers and their managers who are looking to learn new ways to provide leadership within their organizations through design and research. Workshop participants leave each day with more sophisticated understanding of their field and a new set of tools to put that understanding to good use. The workshops are taught by leaders in the field. These designers and researchers are the folks to whom Google, Sony, Greenpeace, The United Nations, and Intel turn to when they need to reconsider their customers’ interactive experiences: • Dan Saffer, author of the bestseller ‘Designing for interaction,’ leads the workshop on Interaction Design. • Chiara Fox, senior information architect for Adaptive Path, has developed information architectures for companies such as PeopleSoft, AT&T, and Hewlett-Packard, to name only a few • Todd Wilkens is an accomplished writer and lecturer on the topics of user research methods and social science theory. • Brandon Schauer is a Design Strategist who’s desire to understanding the unmet needs of customers has led him to diverse environments, from the homes of cancer patients to tunnels beneath Walt Disney World. 222 Netherlands This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-06-18 false http://www.adaptivepath.com/events/2007/jun/ http://events.boxesandarrows.com/events/222 http://events.boxesandarrows.com/event/logo/222/070511_-_Logo_Adaptive_Path.gif design research, design strategy, information architecture, interaction design, user experience Portsmouth USA 2007-06-20 Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! This will be an excellent opportunity to meet fellow usability professionals, information architects, interaction designers, and other professionals that fall under the User Experience umbrella to share experiences and learn about job openings in the area. This is the first of many networking events we expect to have in this area. Our goal is to foster the growth of the local UX community and, if there is enough interest, to eventually start a new UPA chapter. Please pass this announcement on to anyone you think will be interested. When: Tuesday, June 19th 6:30 PM – 8:30 PM Where: Portsmouth, NH (venue TBD) RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 226 NH Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! 2007-06-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/226 ia, information architecture, interaction design, ixd, new hampshire, nh, usability, user experience, ux Portmsouth USA 2007-07-20 Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Topic: What Would It Mean to Become a UPA Chapter? As we explore the possibility of becoming a chapter, we thought it would be interesting to hear from someone who’s been an integral part of the most successful UPA chapter in the world, Boston UPA … Chauncey Wilson, a founding member and past president of Boston UPA, will be joining us at this meeting. He’ll be giving a half hour talk on his experience with Boston UPA, and answering your questions. Afterwards, we invite everyone to take part in an informal group discussion on the future of NH UX. About Chauncey Wilson: Chauncey Wilson has spent 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have included Microsoft, FEDEX, Lotus, Reuters, and 3COM. He is past president of the Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Product Design and Evaluation in the handbook of HCI and has presented on the psychology of victimization, research ethics, cyberlaw, usability methods, web design, and documentation usability. RSVP: You must RSVP to attend. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 267 NH What Would It Mean to Become a UPA Chapter? Chauncey Wilson, who’s been an integral part of the most successful UPA chapter in the world, Boston UPA, will be presenting. 2007-07-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/267 ia, information architecture, interaction design, ixd, upa, usability, user experience, ux Washington DC USA 2007-08-17 The UX Week collection of panels, sessions, case studies and workshops has been specially assembled to help attendees: Gain practical knowledge that is immediately relevant and applicable Achieve a working understanding of emerging techniques, trends and ideas Forge connections with other top practitioners within the industry Who Should Attend? Information architects, visual designers, interaction designers, user experience practitioners, or anyone whose current (or desired) job involves creating a user experience will benefit from the four full-days of inspirational crosspollination and education that UX Week offers. Key Topics UX Week participants will walk away from the conference with: A working understanding of emerging trends in participatory design, cross-channel design, interaction design for rich internet applications, user research and prototyping Practical user experience skills and techniques for web and mobile applications An ability to effectively communicate, evangelize and contextualize user experience across an organization New connections within the network of pre-eminent user experience practitioners 248 DC Under the guidance of Adaptive Path this four-day conference introduces user experience practitioners to new rich internet application design approaches, practical prototyping techniques, and more. 2007-08-13 false http://adaptivepath.com/events/2007/aug http://events.boxesandarrows.com/events/248 http://events.boxesandarrows.com/event/logo/248/Ad120x90.png adaptive path, user experience, user interface design, ux week Brighton United Kingdom 2007-09-08 d.Construct is an affordable, one-day conference aimed at those building the generation of web-based applications. Previous years have seen speakers from organizations including Amazon, Google and the BBC discuss the challenges and opportunities created by the web. This year will see 600 web professionals gather in Brighton on September 7th to discuss the topic of “user experience design”. Leading speakers from companies including Yahoo! and Adaptive Path will share their expert knowledge on how to create the best online experiences possible. 211 United Kingdom Yes folks, dConstruct is back for a third year. This time it's going to be bigger and better than ever. The theme is "Designing the User Experience", so you know it's gonna be good. 2007-09-07 false http://2007.dconstruct.org/ http://events.boxesandarrows.com/events/211 http://events.boxesandarrows.com/event/logo/211/logo.gif brighton, england, ia, information architecture, user centerd design, user experience, ux Pretoria South Africa 2007-09-15 Course Objectives: At the end of this course, participants will be able to; Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location:- Meraka Institute CSIR Site - Building 43 Meiring Naude Road Brummeria, Pretoria South Africa Class Time: 9.00 a.m. - 4.30 p.m. each day, includes morning tea & coffee, lunch and afternoon refreshments Course fee: 6,750 ZAR per person Please register online by visiting http://www.humanfactors.com/training/scheduleSAfrica.asp or, for more information, telephone Jennifer Pruess on +44 20 7953 4010 This course is being held in conjunction with Nelson Mandela Metropolitan University, and counts towards HFI's training programme. HFI's Certification Track: Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take all four courses and the certification exam for only 23, 275 ZAR, a 5% savings. 275 South Africa Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-09-12 false http://www.humanfactors.com http://events.boxesandarrows.com/events/275 http://events.boxesandarrows.com/event/logo/275/HFI_Logo.jpg usability, usability training, user experience, user interface design London England 2007-10-04 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: MLS Business Centre 130 Shaftesbury Avenue London W1D 5EU Class times: 9.00 am - 4.30 each day. Continental breakfast at 8.30 am each day, and lunch provided Course fee: £840/€1295 + VAT per person £755/€1165 + VAT per person if three or more attend from the same company Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on +44 20 7953 4010 HFI's Certification Track:- Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only £2570/€3955, a savings of 17% 280 England Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-01 false http://www.humanfactors.com http://events.boxesandarrows.com/events/280 http://events.boxesandarrows.com/event/logo/280/HFI_Logo.jpg usability, usability training, user experience, user interface design Washington DC USA 2007-10-13 Register now for User Focus 2007, the second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA), on Friday, October 12, 2007 at the Renaissance Washington DC Hotel. The conference is a one-day exchange of ideas and experiences that demonstrate the value of usability in successful design. Registration deadline is October 8 - last year's conference sold out early! LEARN about important trends, cutting edge methods, and case studies in usability and user-centered design. NETWORK with folks who do what you do, and meet potential employers and employees. LEAVE motivated to create user experiences that drive results with a toolkit of techniques and best practices. The keynote address, The Dawning of the Age of Experience, will be delivered by Jared Spool, a well respected leader in the field of usability and design since 1978. Other highlights include a panel on Web 2.0, a presentation on the Future of Usability, and two tracks of presentations that offer the latest research, techniques and best practices, for people new to usability as well as experienced practitioners. Three optional 90-minute tutorials provide extra depth on software design and usability testing topics. About UPA-DC Metro Chapter UPA-DC Metro Chapter is a member-driven, multidisciplinary organization committed to the design and development of usable products. UPA-DC Metro provides a network and opportunities through which usability professionals can communicate and share information about skills and skill development, methodology used and/or proposed in the profession, tools, technology, and organizational issues. For more information, visit our website at http://www.userfocus.org or email us at conference@upa-dc-metro.org Registration fees: $140 UPA-DC Metro Members $165 Non-Members 322 DC Second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA) at the Renaissance Washington DC Hotel 2007-10-12 false http://userfocus.org http://events.boxesandarrows.com/events/322 http://events.boxesandarrows.com/event/logo/322/logo_upadc.gif information architecture, information design, interface design, usability, usability testing, usability training, user experience, user interface design Lowell USA 2007-10-21 The theme of the 8th Annual Documentation & Training East Conference is Advancing Your Career. Attend and you'll gain access to dozens of learning opportunities designed to help you improve the skills and expertise you’ll need to future proof your career and improve your value as a professional technical communicator. Cost for full access pass: $999US For $999 you get all of the following: * Choice of pre-conference half-day workshops (October 16-17) * Choice of over 40 conference sessions (October 18-19) * Choice of post-conference half-day workshop (October 20) * Access to the Management Summit (October 18-19) * Access to the networking cocktail reception (October 18) * Breakfast and carving station lunches during conference Full access passes entitle attendees to participate in four half-day workshops (choose from 15), your choice of presentations (over 40 available), and panel discussions in the following tracks: * Content component management * User experience * XML Authoring * Interaction design * Innovative technologies * Web content management * Localization and translation * Information architecture * Technical publications management summit A free access pass is available that provides attendees with: * Access to 2 full days of software demonstrations * Access to the Technology Showcase * Networking cocktail reception * Meals, snacks However, free access guests cannot attend workshops, sessions, or panel discussions. Need to justify the cost of attending to your boss. Check out this useful resource: http://www.doctrain.com/documents/Justifying_Conference_Attendance_Lowell.pdf Who attends DocTrain? Technical communicators, including: technical writers, course developers, user experience designers, usability professionals, information architects, content managers, eLearning developers, technology writers, editors, software tool vendors, information analysts, and media. DocTrain news: http://www.doctrain.com/index.php/east/news 256 MA Held in the birthplace of the American Industrial Revolution, Lowell, MA, the Documentation & Training East Conference features 40+ presentations, 16 half-day workshops, and a Management Summit. 2007-10-16 false http://www.doctrain.com/ http://events.boxesandarrows.com/events/256 http://events.boxesandarrows.com/event/logo/256/DocTrainEast2007_logo.jpg communication, content management, content reuse, dita, interaction design, localization, s1000d, technical documentation, training, translation, user experience, xml Utrecht Netherlands 2007-10-19 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - 0ptimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: Capgemini Academy Papendorpseweg 100 3500 GN Utrecht The Netherlands Class schedule: 9.00 am - 4.30 pm each day. Lunch and refreshments provided Course fee: €1500 HFI's Certification Track: - Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only €3955, a savings of 17% Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on + 44 20 7953 4010 Human Factors Europe Ltd has a partnership with Capgemini Academy to offer HFI's courses through Capgemini Academy in Utrecht, Netherlands. 284 Netherlands Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-16 false http://www.humanfactors.com http://events.boxesandarrows.com/events/284 http://events.boxesandarrows.com/event/logo/284/HFI_Logo.jpg usability, usability training, user experience, user interface design Atlanta USA 2007-10-19 Join us for insights and inspiration as two thought leaders engage in some friendly verbal sparring to compare and contrast their unique disciplinary viewpoints on design, HCI, and user experience. Joe Ballay is a nationally known industrial designer and Founder and Principal of MAYA Design, a design consultancy and technology research lab in Pittsburgh, PA. He is also a senior faculty member in the Department of Design at Carnegie Mellon University. As the head of the department, Joe was instrumental in orienting CMU's design programs toward integrating high technology with traditional graphic and industrial design. Gregory Abowd is a Professor in the School of Interactive Computing and GVU Center at Georgia Tech. His research focuses on application-driven research in ubiquitous computing. He has been associated with several large research efforts (Classroom 2000, the Aware Home, and information technologies for autism) and has consulted in the development of commercialized versions of his research. 318 GA CHI*Atlanta's October event will feature friendly verbal sparring between Joe Ballay of MAYA Design and Gregory Abowd of Gerogia Tech. Nick Sabadsoh will moderate. 2007-10-18 false http://www.evite.com/app/publicUrl/leen_jones@comcast.net/chia_oct http://events.boxesandarrows.com/events/318 chi atlanta, design, georgia institute of technology, georgia tech, gregory abowd, industrial design, joe ballay, maya, october, research, ubiquitous computing, user experience Philedelphia USA 2007-10-24 MX East 2007 October 21 - 23, 2007 Philadelphia, PA Success By Design The MX East 07 conference will blaze a trail this October 21 – 23 into the new frontier of innovation and design management. Traditionally a conference that has primarily focused on the relationship between experience and design in the digital world, MX East 07 takes a more strategic look at the business value of design, and how design drives success in product development and the service industries. The loyalty and trust of today’s consumer is best earned when they remember their experience with a product or service as not only positive but potentially life-changing or empowering; the businesses that respond to this consumer demand are the ones that will succeed. Ideally suited for design, product, and creative managers, MX East 07 bridges the gap between conferences that address the big vision of design and strategy, and conferences that focus on form-making and methods. MX East 07 will bring together a dozen top business professionals who have listened and responded to their target customers’ needs. This year’s speakers include thought leaders from a variety of sectors who are using the influence of smart design to win customers and deliver exceptional user experiences, whether through print media, retail stores, consumer products or customer service. Join Adaptive Path hosts Jesse James Garrett and Peter Merholz in welcoming these speakers who will share their stories of innovation and offer a deeper look into what it takes to overcome some of the design challenges that face creative leaders in business today. Early Bird Price until Sept. 14 - $1645 After Sept. 14 - $1845 310 PA MX East goes beyond typical design management discussions that remain focused on traditional concerns of print and brand, toward a new frontier of innovative products and service-oriented experiences. 2007-10-21 false http://adaptivepath.com/events/2007/oct/ http://events.boxesandarrows.com/events/310 http://events.boxesandarrows.com/event/logo/310/ap_logo_2.pdf adaptive path, design, user experience Mountain View or REMOTE USA 2007-11-05 Essentially, we put user experience professionals together with FLOSS software projects (free/ libre/open source) who have limited or no access to this kind of work. This event helps projects in need of usability work, evangelizes the user experience profession, and is open to all types of user experience professionals: from usability engineers, interaction designers, information architects to visual designers. UX Masters and PhD candidates are most welcome too. The event also welcomes open source developers with a passion for great usability and want to learn. These are important software projects, some with huge user bases already we are touching on: Mozilla software, Chandler, WiserEarth.org, SocialText…. to name a few!! The event will be hosted at Google and food and drink will be provided for the whole day. Mozilla is sponsoring happy hours so we can unwind after a hard day of UX. - Please register to apply! The event is FREE. many great things in store over the weekend!! To Register to Apply: Go to http://www.flossusability.org and click on 'Call for Participants' Or Go directly to the form http://tinyurl.com/2qvd5k. - Remote participation is OK too! Just indicate you wish to do so when you apply. - If you can only make it 2 days – Friday and Saturday or Saturday and Sunday- that is OK too but preference given to those who can make it for 3 days. - There is a tremendous amount of leadership openings in our organization so come get involved early as we are growing rapidly in scope and funding!! - Even if you cannot make it, please help spread the word of this event to your UX and open source colleagues!! These projects need all the support they can get! 345 CA 5th FLOSS Usability Sprint UX Nov 2nd – Nov4th @ Google HQ in Mountain View!! We put UX pros together with FLOSS software (free/ libre/open source) who have limited or no access to this kind of work. 2007-11-02 false http://www.flossusability.org http://events.boxesandarrows.com/events/345 chandler, charity, charity, conference, design, event, free, information architecture, mozilla, open source, ui, usability, usability engineering, user experience Vancovuer Canada 2007-11-16 This intermediate-to-advanced workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. Workshops are led by Adaptive Path's team of experts. 263 Canada This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-11-12 false http://www.adaptivepath.com/events/2007/nov http://events.boxesandarrows.com/events/263 adaptive path, design, strategy, user experience, ux, vancouver, workshop Ottawa, Ontario Canada 2007-11-30 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a rare visit to Ottawa this fall to give a Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it’s selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality “killer Web content” and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada. Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 339 Canada Two day Masterclass to provide you with the knowledge and tools needed to create quality "killer Web content" and arguments to support this approach. 2007-11-28 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/339 http://events.boxesandarrows.com/event/logo/339/gerryclasssmall.jpg carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Portsmouth USA 2007-12-06 When: Wednesday, December 5th 6:00 PM – 8ish Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Poster Session/Holiday Social: This isn’t a typical conference poster session. You don’t need to get elaborate; just have fun and get creative! Bring your poster on an 11x17 piece of paper and we will mount it for display. You can print a screen shot of something you worked on, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again, we are not looking for elaborate polished posters, just something simple to demonstrate an idea. All posters will be on display throughout the night while everyone has the opportunity to meet and network with other local UX professionals. If interested, each poster author will be given the floor for a couple of minutes to explain their poster. If you prefer not to participate by bringing a poster, you’re definitely welcome to participate as an audience member and participate in the socializing and networking. This will be an intimate gathering that offers everybody the chance to present fresh and creative work, ideas or concepts in an informal and fun setting. We invite everyone to come out and share your expertise and get inspired by your colleagues. Everyone who attends will gain entry into a raffle for a door prize that you won’t want to miss! People who bring posters will be given three raffle tickets, so be sure to bring a poster to have triple the chance of winning. Note: This is the NH UX version of Pecha Kucha, originally created by Klein Dytham Architecture in Tokyo. Learn more about Pecha Kucha. RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confirmation once your name has been added to the list of attendees. 357 NH Got a design problem to solve? Working on something interesting? Using a new tool/method you want to share? Need to vent about your biggest problem? Here's a chance for you to share YOUR big ideas! 2007-12-05 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/357 ia, information architecture, networking, poster, social, usability, user experience, ux Durham USA 2008-01-25 For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. When: Thursday, January 24th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: University of New Hampshire (UNH) Kingsbury Hall, Room N101 33 College Road Durham, NH Campus Map: http://www.unh.edu/map/UNHCampusMapcrop.pdf Directions: http://www.unh.edu/transportation/visitor/directions.htm Parking Directions: Park in Lot B Topic: What Makes a Design Seem Intuitive? Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: + How users need both tool knowledge and domain knowledge to complete their tasks + How simple problems with designs can cause big problems for users + What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. RSVP: Seats are limited. You must RSVP to attend, so don’t delay in reserving your spot! Send RSVPs to info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. NH UPA meetings are open to anyone who is interested in attending. Membership to the UPA is NOT required. Parking Map: http://unh.edu/transportation/visitor/map.pdf 376 NH For our 1st official UPA chapter meeting we will kick off the New Year w/ special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. 2008-01-24 false http://groups.yahoo.com/group/nh-upa/ http://events.boxesandarrows.com/events/376 http://events.boxesandarrows.com/event/logo/376/upa_logo_-_yahoo.jpg design, ia, information architecture, nh, nh upa, upa, usability, user experience, ux Boston USA 2008-03-07 Learn about designing for Drupal! Drupal is a powerful and elegant CMS that is growing in popularity for community, e-commerce, social networking, web applications, and blog sites. Add a new skill to your arsenal of web design techniques! Drupal designers are in high demand. There will be sessions and showcases of Drupal site designs, including case studies for creating Drupal themes. Cost is $195. The conference will be co-located with AIIM content management conference. Proposed session topics are below. We are recruiting presenters! http://boston2008.drupalcon.org/design-and-user-experience-track-descriptions Graphic design: “Drupal for Designers” * Designing for Drupal (Structure of a Drupal site, visualizing your design in Drupal…) * Introduction to Drupal for designers * Drupal-friendly CSS tricks * Making a Drupal site not look like one – new ways of theming common UI elements Theming Drupal * Theming for Drupal after starting with Wordpress, Joomla, or static HTML * Theming Panels/Views * Converting mock-ups to Drupal themes (case studies) * Creating themes for Drupal 6 * Security for themers * Using Color.module to create recolorable themes Usability/Interaction design: “User friendly Drupal” * Usability bling in Drupal 6 * User Experience Testing * Interaction design with JavaScript in Drupal 6 * Building intuitive forms * Brainstorming: An interface for media handling * Learning jQuery Site Planning and Information Architecture: “Building Drupal to Specification” * A WYSIWYG in Drupal 7: How do we get there? * Obstacles on localized and internationalized sites * Improving the Drupal user experience with the best contributed modules * Site statistics, how to obtain and what we can learn from them * Identifying and overcoming Drupalisms (odd workflows, …) 391 MA The design and user experience track for the Drupal conference will feature 16 design and user experience tutorials, panels, and presentations over 4 days. Drupal designers are in high demand! 2008-03-03 false http://drupalcon.org http://events.boxesandarrows.com/events/391 http://events.boxesandarrows.com/event/logo/391/drupalcon-175.png blog, cms, community, drupal, graphic design, interaction design, joomla, open source, social networking, templates, theme, usability research, user experience, web design, wordpress Sunnyvale USA 2008-03-19 Instructor Lou Rosenfeld Lou Rosenfeld is an information architecture consultant and founder of Rosenfeld Media, a publisher of short, practical user experience books. He has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find. Lou is co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006) regarded as the bible of information architecture, and has been a regular contributor to Web Review, Internet World, and CIO magazines. Does your site have a search engine? If so, you’re sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics help you understand and benefit from that data, enabling you to better diagnose a multitude of user experience problems. In this day-long seminar, Lou Rosenfeld — co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers — will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. And he’ll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Lou and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 394 CA In this day-long seminar, Lou Rosenfeld will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. 2008-03-18 false http://involutionstudios.com/?p=111&cat=8 http://events.boxesandarrows.com/events/394 http://events.boxesandarrows.com/event/logo/394/invo_logo_medium.png analytics, search, site search analytics, user experience Coronado USA 2008-03-29 Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. Over the three days of Web App Summit 2008, you'll meet the innovators and world-class designers behind today's most successful web apps, and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. We start with four full-day tutorials covering the most critical topics for your success. Between them, the world-renowned experts leading these seminars have more than 100 years of experience designing applications for practically every industry, from financial services to entertainment. They've created an information-packed day designed to get every question you have answered and deliver you the essential insights for creating great applications. On the second day, we've chosen each session to give you the essentials for designing a successful web application. You'll come away with a full stock of tips and techniques you'll want to share with your entire team. On the third day, we'll explore the best practices for implementing successful web applications. We've chosen the biggest experts in the world of web development to give you a full spectrum of techniques and insights. Days 2 and 3 feature a "peer-to-peer" luncheon, where you'll connect up with others who are tackling the same challenges you're facing and learn from their experiences. Speakers include: Luke Wroblewski, Kim Goodwin, Leisa Reichelt, Indi Young, Steve Mulder, Jeremy Keith, Bill Scott, Derek Featherstone, Keith Robinson, Sean Kane, and of course, Jared M. Spool. Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. View the complete summit description, and register at http://www.webappsummit.com 358 CA Web Summit 2008 is being held March 26-28, 2008 in Coronado, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2008-03-26 false http://www.webappsummit.com http://events.boxesandarrows.com/events/358 http://events.boxesandarrows.com/event/logo/358/Copy_of_webappsummit_logo_web_FINAL.jpg adactio, ajax, blogs, california, conference, coronado, design, ebay, event, experts, flickr, folksonomies, jared spool, netflix, personas, rias, san diego, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo Canberra Australia 2008-04-02 Over two full days you will build detailed websites layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 424 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-03-31 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/424 css, information architecture, user experience Melbourne Australia 2008-04-05 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 425 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-03 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/425 css, information architecture, user experience Boston USA 2008-04-05 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 421 MA Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-04-04 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/421 http://events.boxesandarrows.com/event/logo/421/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Miami USA 2008-04-15 The IA Summit is the premier gathering place for those interested in information architecture. The 2007 Summit attracted over 570 attendees with varying degrees of IA experience and from many related fields. Attendees of the summit are passionate about information architecture and user experience and many are actively involved in the community and the summit itself – over 230 of the attendees provided feedback about the event with 93% indicating that they would attend the summit again and 95% indicating they would recommend the summit to a colleague. The 2008 theme of “Experiencing Information” shifts the focus back to users. A user experience exists only to allow people to “do things” (in the broadest sense ... buying books, sharing photos with friends, looking something up on wikipedia, etc). What dimensions of information do users typically experience while “doing things”, and how can we design information environments that best support these users and activities? Such dimensions might include: - Information quantity and the experience of choice (e.g. Barry Schwartz – The Paradox of Choice); - The timing of information encounters and information use (e.g. Jared Spool – “seducible moments”); - The subconscious consumption of information (e.g. BJ Fogg – Persuasive Technology); - Rapid or intuitive processing of information (e.g. Malcolm Gladwell – Blink); - The social and participatory aspects of information and information communities (e.g. David Weinberger’s work); - The wide range of information media: the Web, virtual worlds, ubiquitous computing, mobile technology, physical spaces (e.g. Joshua Prince-Ramus’ and Michael Bierut’s work) 309 FL The IA Summit is the premier gathering place for those interested in information architecture. Its a great opportunity to discuss IA and UX issues with a group of really smart people! 2008-04-10 false http://www.iasummit.org http://events.boxesandarrows.com/events/309 ia, information architecture, summit, user experience, ux Sunnyvale USA 2008-04-23 Does your site have a search engine? If so, you’re sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics help you understand and benefit from that data, enabling you to better diagnose a multitude of user experience problems. In this day-long seminar, Lou Rosenfeld — co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers — will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. And he’ll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. Instructor Lou Rosenfeld Lou Rosenfeld is an information architecture consultant and founder of Rosenfeld Media, a publisher of short, practical user experience books. He has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find. Lou is co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006) regarded as the bible of information architecture, and has been a regular contributor to Web Review, Internet World, and CIO magazines. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Lou and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 449 CA Site Search Analytics For A Better User Experience Date: April 22, 2008 10:00AM-6:00PM Location: Sunnyvale, CA Website: http://involutionstudios.com/?p=111&cat=8 2008-04-22 false http://involutionstudios.com/?p=111&cat=8 http://events.boxesandarrows.com/events/449 http://events.boxesandarrows.com/event/logo/449/logo_involutionstudios.jpg analytics, site search analytics, user experience Sydney Australia 2008-04-30 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 426 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-28 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/426 css, information architecture, user experience Brisbane Australia 2008-05-03 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 427 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-05-01 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/427 css, information architecture, user experience Ottawa Canada 2008-05-07 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a repeat visit to Ottawa, after his sold-out presentation last November, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it's selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality "killer Web content" and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI). Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 436 Canada Managing, developing, or writing for websites? You won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. 2008-05-05 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/436 http://events.boxesandarrows.com/event/logo/436/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Ottawa Canada 2008-05-08 This Executive session is for senior managers and executives who have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: - Take your vision and manage your website to realize your strategic objectives - Make decisions based on data rather than opinion - Establish a clear return on investment - Maintain a clear focus to get maximum impact from limited resources - Develop actionable metrics for effectively managing the web channel The key challenge you face today with your website is not about technology or content. It’s about service. How do you let your customers (citizens, consumers and businesses) more quickly and more easily serve themselves? Because on the Web it’s all about self-service. The Web is about the shift in power from the organization to the customer. Simply put, the Web empowers customers and citizens more than it empowers organizations. The most successful websites are built around the needs of its users, rather than the demands of organizations and managers. In the long-term, being customer-centric is not a like-to-do, it is a must-do. Gerry McGovern is world-renowned speaker and expert on Web content and usability. He communicates the essential strategies that every manager needs to know, in an engaging and humorous way that makes his message unforgettable. Do not miss this one-off opportunity 437 Canada This half-day session is for senior managers and executives. It focuses on quickly getting quantifiable results from a Customer Carewords approach to managing your website. Learn to manage tasks. 2008-05-07 false http://www.neoinsight.com/workshops/exec-overview.html http://events.boxesandarrows.com/events/437 http://events.boxesandarrows.com/event/logo/437/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Chicago USA 2008-05-16 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 422 IL Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-05-15 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/422 http://events.boxesandarrows.com/event/logo/422/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Melbourne Australia 2008-05-17 Web Directions User Experience is a full day two track conference, plus an optional extra day of workshops, focussing on concepts, technologies and techniques for building great user experiences on the web. * Andy Budd (Clearleft) - Interaction design and usability * Robert Hoekman Jr (Miskeeto) - User experience evangelist * Lisa Herrod - User testing * Emily Boyd (Remember the Milk) - Ajax techniques for great user experiences * Cameron Adams - Frontiers of Javascript (workshop) * Donna Maurer - Getting content right * Jackie Moyes (News Digital Media) - Turning research into products * Oliver Weidlich - Mobile web user experience * Steve Baty - Analysing research data * Mathew Patterson (Campaign Monitor) - Designing for email Whatever your role - designer, developer, IA, product and project manager all the way to CIO and CTO - this will be an exciting day of informative, stimulating content to send you home even better enabled to build the web. Conference: $495 (early bird until April 11) Workshops: $450 440 Australia Concepts and techniques for building great user experiences: interaction design, usability and testing, user research and ethnography, Ajax and Javascript, content, designing for mobile and more. 2008-05-15 false http://ux08.webdirections.org/ http://events.boxesandarrows.com/events/440 ajax, interaction design, javascript, testing, usability, user experience, user research Portland USA 2008-05-24 WebVisions explores the future of the Web with an all-star lineup of visionary speakers that includes keynotes from Jeffrey Veen of Google and Lynne Johnson of FastCompany.com, as well as sessions by Rashmi Sinha (Slideshare.net), Matt Haughey (MetaFilter), Christina Wodtke (Boxes and Arrows), Tjeerd Hoek (frog design), Bill DeRouchey (Ziba Design), Kimberly Blessing (Paypal) and many others. Half day workshops feature acclaimed designer Roger Black ("Type Class"), Aaron Gustafson ("Progressive Enhancement with Javascript and CSS"), Erica O'Grady ("The Art and Science of Conversation in Social Media"), Tyler Sticka ("The Control Freak's Guide to Web Design"), David McFarland ("Javascript for Designers") and more. Conference Pass: $180 Early Bird* / $250 Standard *if purchased by March 31st Workshops: $375 Early Bird* / $450 Standard *if purchased by March 31st Group rates, association discounts and student discounts are also available; call Brad Smith at 503-230-2058 or email brad@webvisionsevent.com for more information. 414 OR Explore the future of Web design, user experience, technology and business strategy with an all-star lineup of visionary speakers that include Jeffrey Veen, Christina Wodtke, Aaron Gustafson and more. 2008-05-22 false http://www.webvisionsevent.com/register/ http://events.boxesandarrows.com/events/414 http://events.boxesandarrows.com/event/logo/414/WV08_tout_03.gif ajax, business strategy, convergence, css, design, development, interaction design, javascript, mobile, project management, social media, technology, usability, user experience, venture capital, web applications, webapps, webvisions Brighton United Kingdom 2008-06-03 There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Those in the field of cognitive research have been describing and defining mental models for a few decades. Mental models are the most effective way to align design strategy with your users' behavior, and to approach your design from the understanding of the end user. Mental models are representations of people's behavior, philosophies, and emotion around how they accomplish something, regardless of which tools they use. In this full-day workshop, Indi Young, author of Mental Models: Aligning Design Strategy with Human Behavior, will teach you how to better understand the user experience through the use of mental models before making design and strategic decisions. Mental models provide design teams with a very clear picture of what their users are trying to accomplish, so the product or design can be structured accordingly. Who? Indi Young is an applications and navigation guru who began her work in Web applications in 1995. She specializes in gathering user research data to create mental models for use in business/user gap analysis. A founding partner of Adaptive Path in 2001, she has worked with an impressive collection of clients. Indi recently finished writing her long-awaited book, Mental Models: Aligning Design Strategy with Human Behavior published by Rosenfeld Media. How much? The workshop costs £395 per person but Early bird tickets are available until May 7th for £345 per person. Places are limited to just 25 people to keep the workshop nice and intimate. Visit the Clearleft website to book. 464 United Kingdom This workshop is for web designers, product designers and marketing professionals who want to uncover their customer needs at a deeper level 2008-06-02 false http://clearleft.com/training/indiyoung/ http://events.boxesandarrows.com/events/464 http://events.boxesandarrows.com/event/logo/464/clearleft.gif user experience, ux, workshop Bedford USA 2008-07-24 Topic: 10 Marketing Myths Usability Experts Need to Know Speaker: Aileen Cahill, Customer Connections When: Wednesday, July 23rd Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Chordiant Software, Inc. (Google map: http://tinyurl.com/43le9t) 8 Commerce Drive Bedford, NH 03110 Summary: As user experience professionals, we work with marketing teams all the time. Successful collaboration isn't always easy, but it's key to creating a superior customer experience that meets the goals of both the business and the customer. Aileen Cahill has helped re-engineer companies into becoming more customer focused for over 20 years. She will share insights from her time on the inside; marketing's modus operandi, key motivators, organizational metrics, and facilitate an exploration of frameworks and processes where collaboration will deliver a truly remarkable customer experience; both online and offline. Aileen Cahill co-authored the transformative marketing text used by leading MBA programs, Internet Marketing: Building Advantage in a Networked Economy, which presents a customer-focused framework for integrating marketing both online and offline. She is a classically trained brand marketer from the Fortune 1,000 and Customer Relationship Management pioneer who founded the Pepper + Rogers Group consulting division. Aileen is currently an Adjunct Professor of Marketing at the University of Southern Maine and is the Managing Partner of the consulting firm Customer Connections. Her MBA in marketing is from Cornell’s Johnson Graduate School of Management and she graduated Magna Cum Laude with a degree in Experimental Psychology from SUNY Binghamton. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. ***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** Hope to see you there! 497 NH Topic: 10 Marketing Myths Usability Experts Need to Know 2008-07-23 false http://www.nhupa.org http://events.boxesandarrows.com/events/497 http://events.boxesandarrows.com/event/logo/497/upa_logo_-_yahoo.jpg marketing, upa, usability, user experience, ux Seattle USA 2008-08-05 UPA Puget Sound Chapter Formation Event w/guest speaker Arnie Lund The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. To celebrate, we’ve invited Microsoft’s Arnie Lund to speak on his experiences in transforming a development culture towards user-centered practices. WHAT: UPA Puget Sound Chapter Formation Event w/Microsoft’s Arnie Lund WHEN: Monday, August 4th, 2008 6-7pm – Chapter Formation Event (UPA Members Only) 7-9pm – Guest Speaker Arnie Lund WHERE: The Google offices in downtown Fremont (651 N 34th Street, Seattle WA 98103). REGISTRATION: http://upapugetsound.eventbrite.com/ MORE INFORMATION: Arnie Lund is currently Director of User Experience and UX Community Lead for Microsoft IT. He has spent more than 20 years working in the area of human factors, managing user research and design for a variety of emerging technologies. The Usability Professionals Association (http://www.upassoc.org/) is in the process of forming a local chapter in the greater Puget Sound area. The UPA is a international, non-profit association (501(c)(6)), supporting professionals from a broad family of disciplines which structure and design the user experience in product development. Hope to see you there! Yours, Robert Skrobe UPA Puget Sound ----------------------------------- On Yahoo: http://groups.yahoo.com/group/UPA_Seattle/ On Facebook: http://www.facebook.com/group.php?gid=27781592999 507 WA The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. 2008-08-04 false http://upapugetsound.eventbrite.com http://events.boxesandarrows.com/events/507 http://events.boxesandarrows.com/event/logo/507/UPAAssoc.jpg arnie lund, google, microsoft, upa puget sound, upa seattle, usability, user experience, usercentered design Sydney Australia 2008-08-09 Information architecture (IA) involves structuring, organising, navigating, labelling and indexing information on intranets and websites to assist organisations in achieving their information needs. It is used to decide how a site should be structured, what kind of content it should host, and how to accommodate its future growth. IA is the foundation of good website or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. However, many organisation’s websites and intranets were established several years ago, and may have been designed in an ad-hoc way, since grown very large and difficult to manage, and no longer accurately reflect the organisation’s current goals, priorities, purpose, or functions. As a result, organisations are finding that IA issues aren’t only important in design, but also when revamping, redesigning and upgrading their information systems, and are looking to IA to help them to locate the information they need, make better choices and complete information tasks more rapidly and accurately. This two-day interactive workshop will provide a thorough overview and understanding about how to effectively use information architecture to make your intranet or website as effective as possible. It will cover a wide range of information architecture issues such as the following: - What information architecture is and how it can facilitate user experience - Analysing and sorting content - Carrying out user research: surveys, focus groups and card sorting - Classifying, sorting and labelling within your information system - Using wireframes and site maps: the ‘bread and butter’ tools of IA - Navigating, indexing and designing page layouts - Involving users via research, design games, prototypes and testing - Effectively carrying out your IA project: tips, tools, techniques and processes 474 Australia This 2 day masterclass provides a thorough understanding of IA principles and practices; and a wide variety of methods to collaborate with users - via research, design games and testing. 2008-08-07 false http://www.arkgroupaustralia.com.au/events-c046IAandCollaborativeDesign.htm http://events.boxesandarrows.com/events/474 collaborative design, design games, ia, information architecture, usability, user experience Brighton United Kingdom 2008-08-30 The Games industry has created a whole series of challenges for games developers and designers. Games narratives, structures and controls have got to a level of complexity that offers new ground for inventing and developing different methods of interacting with games. To be successful, in such a crowded and competitive industry, games developers must consider the context of experience. Unlike traditional software, where more traditional performance metrics can be applied, measuring experiential dimensions such as 'fun' and 'playability' becomes a daunting task. Games are a tremendously varied set of applications, defying a one-size-fits-all approach. Even a broad and relevant concept such as flow falls short of capturing all classes of game experience. 'Play' will go beyond simple usability issues exploring different dimensions of User Experience that make games enjoyable. Use8 events are informal and tend to create an open atmosphere conducive to discussion and networking. A good mix of creative businesses, professionals and students are expected to attend. The event will be held on the 29th of August at the Jurys Inn Hotel - Brighton UK. The event is free to attend but you need to register. 514 United Kingdom 'Play' will go beyond simple usability issues exploring different dimensions of User Experience that make games enjoyable. 2008-08-29 false http://www.use8.net http://events.boxesandarrows.com/events/514 http://events.boxesandarrows.com/event/logo/514/slide2.jpg user experience, ux, video games Portsmouth USA 2008-09-18 Topic: The Total Customer Experience: The Road Ahead Speaker: Bill Gribbons, Bentley When: Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Mad*Pow Media Solutions, LLC 40 Pleasant Street Portsmouth, NH 03801 Parking Map: http://tinyurl.com/ytsuz8 (street parking and free parking behind Mad*Pow at Ocean Bank is also available) Summary: Usability professionals are uniquely positioned to take advantage of the radical changes occurring in the marketplace for technology products and services. The competitive advantage in this sector is slowly shifting from one defined exclusively by engineering, to that of simplicity, usability and the total customer experience. What are the implications of such a shift for our profession? To compete and thrive in the constantly evolving high-tech sector, professionals working in this sector must also evolve. Based on market and hiring data, Dr. Gribbon's presentation will highlight the challenges and opportunities we face today and how we must prepare ourselves to take full advantage of these opportunities. He will highlight how the emergence of the experience economy has opened exciting opportunities in new sectors such as healthcare, financial services, e-business, gaming, and consumer electronics. Professor Gribbons is Director of the Human Factors and Information Design programs at Bentley, where he teaches courses in human factors and information design on the undergraduate and graduate levels. The Information Design Programs at Bentley are among the largest and most respected programs of this type in the country. Bill was also founder of the Design and Usability Center. Over the past twenty-five years, he has consulted with hundreds of companies around the globe on issues related to product design, usability, and the user experience as business strategy. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 518 NH Topic: The Total Customer Experience: The Road Ahead. Speaker, Bill Gribbons, Bentley. 2008-09-17