Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience Washington USA 2006-08-17 If you find yourself in the Washington, DC area Wednesday evening, August 15, I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, user experience, and whatever else is on our minds. I'd love to see you there! Where: Heritage India 1337 Connecticut Ave., NW, Washington, DC 20009 http://tinyurl.com/pk8jr When: 6:00 pm - 7:00 pm No RSVP necessary -- We'll see you there. --Jared Spool 24 DC I want to invite you to an informal cocktail hour. A bunch of us will be gathering just to talk about usability, information architecture,interaction design, and user experience 2006-08-16 false http://events.boxesandarrows.com/events/24 ia, ia, ixd, ixd, usability, usability, user experience, user experience Banff Canada 2006-09-17 Canux is the annual Canadian User Experience workshop. Canux is a non-profit grassroots event that brings world-class instructors together with practitioners for hands-on learning. It’s a small gathering, limited to 75 participants, with a focus on practical skills for user experience professionals - designers, information architects, interaction designers, front-end architects, usabilitistas, and anyone else who’s passionate about making things work well for people. 33 Canada Canux, the Canadian User Experience workshop, is a grassroots event that brings world-class instructors together with UX practitioners for hands-on learning. 2006-09-14 false http://www.canux2006.com/ http://events.boxesandarrows.com/events/33 design, ia, information architecture, user experience, ux, workshop San Francisco USA 2006-09-21 Based on Dan Saffer's book "Designing for Interaction: Creating Smart Applications and Clever Devices," this workshop on interaction design will feature activities and discussions that take participants from the discipline's prehistoric roots to its future. This workshop is for new designers and anyone interested in interaction design, as well as more experienced designers who want a deeper view of and new methods for practicing interaction design. After this workshop, you will be able to: *Understand "interaction design" and "interactions" *Know the history of interaction design *Use the four approaches to interaction design to create products and services *Work with the "laws" and principles of interaction design *Know what to look for and how to record it when doing design research *Interpret design research *Better document interaction designs *Employ interaction design techniques to designing services *Consider designing for multitasking, adaptation, and hackability *Prepare for the future of interaction design Participants will walk away with a firm grasp of the underlying principles of interaction design, and the tools needed to put those into practice. 38 CA Adaptive Path's Dan Saffer will cover approaches to ID: elements, principles, & attributes of good ID; design research techniques; documentation; multitasking, adaptation, hacking, & service design. 2006-09-20 false http://www.adaptivepath.com/promo/boxes http://events.boxesandarrows.com/events/38 http://events.boxesandarrows.com/event/logo/38/d4i_deck3.jpg id, interaction design, usability, user experience Tysons Corner USA 2006-09-21 This is the only major event happening on the east coast this year covering the topic of Web 2.0. Attending will be executives, entrepreneurs, and web professionals from major corporations to startups. User experience is a big part of Web 2.0. Speakers: - Michael Arrington (TechCrunch) - Jason Goldberg (CEO of Jobster) - Andrew McAfee (Harvard Business School) - Michael Platt (Microsoft) - Rajen Sheth (Google) Panel Discussions: * Where is "Web 2.0" Taking Business - and Where Will Business Take "Web 2.0"? (moderator: Dion Hinchcliffe) * How Can Companies Monetize "The New Wisdom of The Web"? (moderator: Jeremy Geelan) There will also be a group of startups presenting in a technology showcase / competition judged by VCs from Amplifier Ventures, Novak Biddle, Columbia Capital, Blue Run, and Valhalla Partners. Who Should Attend: * Business Executives * Technology Leaders * Software Architects * Project Managers * User Interface Architects * Web Consultants * Service Providers * Government Agencies Table sales are available and there are a few sponsor spots open as well (email info@executivebiz.com for details). Register with the promo code "vigetdeal" and save $50. 39 VA Just outside of Washington, DC, this is the only major event on the topic of Web 2.0 happening on the east coast this year. UX pros: come discuss the business impact of Web 2.0. 2006-09-20 false http://www.thenewnewinternet.com http://events.boxesandarrows.com/events/39 http://events.boxesandarrows.com/event/logo/39/tnni-banner-90.jpg agile, ajax, business, collaboration, networking, startups, user experience, ux, web 20 Cambridge USA 2006-10-13 Use BOXES promotion code and receive $50 off each day or $250 off a four-day registration. Keynotes by Jared Spool and Barry Schwartz Ground-breaking Full-Day Seminars: Creating Persuasion Architecture Online Bryan and Jeffrey Eisenberg, Future Now Develop a strategy for persuading your users to take action. You'll learn how to map your user goals with your site's business goals. - o - o - How to Design a Task-Based Information Architecture Gerry McGovern Get a solid grounding in information architecture that will enable you to create designs that help users find what they want. - o - o - Building and Managing a Successful User Experience Team Sarah Bloomer and Susan Wolfe Learn proven processes for creating a successful usability team, including how the best teams work together and report success. - o - o - Rich Internet Applications and AJAX David (Heller) Malouf & Bill Scott, Yahoo! Learn to create your own Rich Internet Application solution using powerful technologies, such as AJAX or Flash. - o - o - Making Meaning: Creating an Engaging User Experience Nathan Shedroff Learn the most effective processes for establishing a deep and meaningful connection with your users. - o - o - Site Seeing: Communicating Successfully with Visual Design Luke Wroblewski, Yahoo! Get practical insights and strategies for boosting your site's visual appeal and delighting your users. - o - o - Bringing User-Centered Design Practices into Agile Development Projects Jeff Patton, ThoughtWorks Utilize Agile Development processes to speed development, improve quality, reduce feature creep, and encourage team collaboration. - o - o - Advanced Methods for Usability Testing Rolf Molich Uncover the best practices for usability testing with rare insights pulled from research on more than a dozen usability teams. - o - o - Full-day seminars by Jared Spool, Christine Perfetti, and Josh Porter 22 MA Our eleventh annual conference is being held October 9-12, 2006 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars on today's critically important design topics. 2006-10-09 false http://www.uiconf.com http://events.boxesandarrows.com/events/22 http://events.boxesandarrows.com/event/logo/22/UI11-badge.jpg agile developement, ajax, barry schwartz, bill scott, discount, gerry mcgovern, ia, information architecture, jared spool, luke wroblewski, managing teams, nathan shedroff, persuasion architecture, rias, teams, usability testing, user experience, visual design 2006-10-18 Dan's succeeded in creating a fantastic introduction and overview of our discipline of interaction design. People are encouraged to participate in this discussion, and I know there are many of you with keen insights and thoughtful ideas that would greatly contribute. The open discussion will go on for the next week, until Tuesday October 17. Offsite (non-WELL member) readers with questions or comments may send them to inkwell@well.com to have them added to the conversation. About The WELL The WELL is a cherished and acclaimed destination for conversation and discussion. For twenty years it has captivated intelligent, creative people. It is widely known as the primordial ooze where the online community movement was born — where Howard Rheingold first coined the term "virtual community." Over the last two decades, it's been described as "the world's most influential online community" in a Wired Magazine cover story, and "the Park Place of email addresses" by John Perry Barlow. It's won Dvorak and Webby Awards, inspired songs and novels, and almost invisibly influences modern culture. Now run by Salon Media Group, independent publishers of the ground-breaking Salon.com online news magazine, The WELL continues to cast a long cultural shadow. For many people it's the place you aren't quite sure you've heard of, but may just wish you had. For members, it's a place to come up with the next interesting thing and a way to live. Hope to see you there! Jim James Leftwich, IDSA Orbit Interaction Palo Alto, California http://www.orbitnet.com 91 The WELL is hosting an online interview and discussion with Dan Saffer, of Adaptive Path coinciding with his new book, Designing For Interaction: Creating Smart Applications and Clever Devices. 2006-10-11 true http://user.well.com/engaged/iengaged.cgi?c=inkwell.vue&f=0&t=283&q=0- http://events.boxesandarrows.com/events/91 http://events.boxesandarrows.com/event/logo/91/DFI_Cover.jpg adaptive path, career, dan saffer, design, designing for interaction, discipline, hci, interaction design, interview, ixda, product design, research, service design, textbook, user experience, ux Oslo Norway 2006-10-16 Themes * Interactive arts * Product and industrial design * Games * E-commerce * E-health * Human-computer Interaction * Mobile Computing * Intranets * Location-based services * New media * Rich and virtual environments * Value sensitive design and ethics * Virtual and augmented reality 13 Norway Idec3 will bring together artists, designers, researchers and organisations that focus on providing accessible, usable and engaging products and services. 2006-10-15 false http://nordichi.net.dynamicweb.dk/Default.aspx?ID=37 http://events.boxesandarrows.com/events/13 design, ia, ixd, user experience Seattle USA 2006-10-25 Design problems are increasingly becoming information problems. Throughout their days, people are engaging with complex information to manage their lives. And designers now realize that information isn't simply this stuff you find -- the appropriate presentation of information helps people make sense of the world around them. This conference addresses issues of design for an always-on, always-connected world. Where "cyberspace" is a meaningless term because the online and offline worlds cannot be made distinct. Where physical spaces are so complex that detailed wayfinding is necessary to navigate them. Where work processes have become so involved, and so digitized, that we need new processes to manage those processes. This conference brings together people who are addressing these challenges head on. Speakers from a variety of backgrounds will discuss designing complex information spaces in the physical and virtual worlds. program. Keynote: Bruce Sterling 7 WA A conference on designing complex information spaces of all kinds. 2006-10-23 false http://www.ideaconference.org/ http://events.boxesandarrows.com/events/7 http://events.boxesandarrows.com/event/logo/7/idea-2006.jpg design, ia, information architecture, ixd, user experience Lisbon Portugal 2006-11-05 Designing interdisciplinary discourse, conspiring for Design Leadership Wonderground - the 2006 Design Research Society International Conference in Lisbon, Portugal at IADE Instituto de Artes Visuais, Design e Marketing. The conference is co-chaired by Eduardo Corte-Real, Ken Friedman, and Terence Love with Chris Rust as chair of the research exhibition and Charles Burnette as chair of the scientific committee. The 2006 conference will invite 2 kinds of papers -- full papers at 5,000-6,000 words, working papers at 2,000 words plus references, as well as contributions to the research exhibition. Design Research News will publish the full call next month. 15 Portugal 2006 Design Research Society International Conference in Lisbon Designing interdisciplinary discourse, conspiring for Design Leadership 2006-11-01 false http://www.iade.pt/drs2006/index.html http://events.boxesandarrows.com/events/15 research, usability, user experience Philadelphia USA 2006-11-03 What: Joint PHICHI and AIGA November Meeting: the Visual vs. the Usable - A Panel Discussion PhiCHI (The Philadelphia Region's Chapter of the ACM SIGCHI) and AIGA Philadelphia (American Institute of Graphic Arts) will be holding their next joint meeting; a round table discussion with audience participation and panelists from user experience and design team members from Electronic Ink, Inc. and The Vanguard Group, Inc.. The panelists will discuss questions that were previously submitted from the AIGA and PHICHI members (For example, how do you feel when you are handed a wireframe to design/how do you feel when your wireframe is not adhered to?). We will endeavor to address as many questions as time permits at the event. Remember, we envision The Visible vs. the Usable to be a series of events. The discussion will continue. When: Thursday, November 2nd Refreshments & Networking: 6-6:30pm – Food and beverages will be provided. Panel Discussion: 6:30pm – 8ish Where: Heilmeier Hall University of Pennsylvania The Towne Building 220 S. 33rd Street Philadelphia, PA 19104 Campus Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=158 Buliding Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=343 Parking Map: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Sponsor: This event could not have been possible without the support of our proud sponsor, Electronic Ink (www.electronicink.com)! -------------------------- Would you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yahoo.com/group/phillychi/join PHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. 102 PA PhiCHI and AIGA Philadelphia will be holding their next joint meeting; a round table discussion with audience participation and panelists from team members of Electronic Ink and The Vanguard Group. 2006-11-02 false http://events.boxesandarrows.com/events/102 http://events.boxesandarrows.com/event/logo/102/logo.jpg aiga, design, ia, information architecture, phichi, usability, user experience, ux Mountain View USA 2006-11-08 User Experience Benchmarking is an effective, efficient way to quantitatively compare the usability of different products, be they different versions of the same UI or from competitors. Usable Products Company (http://usableproducts.com) has produced benchmarks on web sites, desktop software, and mobile telephones. This one-day training is based on three years of hands-on experience designing, conducting, analyzing, and reporting findings from benchmark usability studies. This course will include video clips demonstrating moderating style, unique visualizations for usability data, and tips and tricks for how to plan, execute, and report usability findings from user experience benchmarks. This one-day training will be held in the San Francisco Bay Area on 7 November 2006. Save $100 by using promo code "BOXES". This training is limited to 40 delegates who understand the value of qualitative usability testing and who may have already conducted their own sessions. Topics: * Benefits of Benchmarking * Operations Overview * Tools Discussion * Recruiting Strategies * Task Design for Benchmarking * Quantitative Interviewing Techniques * Logging Strategies * Analyzing Data * Data Visualization * Video Production * Results Presentation * Continuing Benchmarks Instructor: Scott Weiss, CEO of Usable Products Company, will teach this course in its entirety. Mr. Weiss is a 17-year veteran of usability research and design, spanning desktop software, the web, and mobile platforms. His book, Handheld Usability, is the leading authority on mobile design. Venue: This training will be held at the Computer History Museum in Mountain View, California. Established in 1996, the Computer History Museum is a public benefit organization dedicated to the preservation and celebration of computing history. Sign up soon, as prices increase each week. Use the following discount code to save an additional $100: BOXES 92 CA One-day training on quantitative usability benchmarking with video, charting, and other examples taught by Scott Weiss. Mountain View, CA (SF Bay Area)Discount Code: BOXES 2006-11-07 false http://usableproducts.com/training http://events.boxesandarrows.com/events/92 http://events.boxesandarrows.com/event/logo/92/UPC_business_print.gif benchmarking, usability, user experience Santiago Chile 2006-11-15 Universidad de Chile's CWR will host one of the most amazing IA-UX events to date: including experts from the traditional English-speaking IA circles, plus the leaders of the Spanish speaking IA communities in Spain and Latin America. The presentations will be focused on making the case for IA, we need to open the eyes of the Latin American market on how IA can be the tool to help them find their lost customers. - Registrations not yet open, cost will be low - Our speaker list includes: * Peter Morville (USA) * Peter Merholz (USA) * Gene Smith (Canada) * Peter Van Dijck (Belgium) * Jorge Arango (Panama) * Jesse James Garrett (USA) * Rebecca Blood (USA) * Nacho Puell (Spain) * Javier Cañada (Spain) * Diego Lafuente (Spain) * Juan Carlos Camus (Chile) * Jorge Barahona (Chile) Our event is organized around four sequential tracks: * Banking * Commerce * Government * Blogs 20 Chile Seventh Society and ITs Encounter - In search for the lost customer. 2006-11-13 false http://www.cwr.cl/events/summit2006/ http://events.boxesandarrows.com/events/20 http://events.boxesandarrows.com/event/logo/20/cwr-72nucleus.jpg blogs, chile, experience design, ia, information architecture, santiago, summit, user experience RTP USA 2006-11-15 Announcing the 2006 World Usability Day celebration in the Triangle! Join UX professionals from around the Triangle area for an Interactionary (a live design competition), keynote speech, food, drink, and fun! When: November 14th, 2006 from 6PM to 9PM Where: GlaxoSmithKline's Ruvane Auditorium Keynote Graeme Boddy, VP of Information Services Business Applications of Blue Cross Blue Shield of North Carolina Interactionary Design Competition We held a student competition last year and it was a huge success! This year we're expanding the competition to include two professional teams competing against each other and two student teams. Plus, each team will have only 10 minutes (Last year it was 20!) to design and present their solution to the problem. Professional Competition: IBM vs. TBA Student Competition: UNC vs. NC State Sponsored by Triangle UPA (http://triupa.org) 113 NC Join UX professionals from around the Triangle area and celebrate World Usability Day 2006! 2006-11-14 false http://triupa.org http://events.boxesandarrows.com/events/113 chapel hill, durham, interaction design, raleigh, rtp, triupa, triux, usability, user experience 2006-12-02 User Experience design is often thought of as distinct or different from taxonomy design. What are good IA practices and how do they influence taxonomy design? In this session you'll hear from three experienced IA's who will share specific examples from their organizations and consulting projects that will illustrate principles that you can apply in your taxonomy projects. In this session, hear about: a user experience design effort that combines information architecture and taxonomy approaches for a major financial services client; specific experiences applying IA with Compaq and HP and "business taxonomies" - taxonomies that live within strict business limitations. Presenters: Seth Earley, Earley & Associates Joe Lamantia Tanya Rabourn Andrew Gent, Hewlitt Packard 137 Join us for this month's Taxonomy Community of Practice conference call 2006-12-01 true http://www.earley.com/events.htm http://events.boxesandarrows.com/events/137 http://events.boxesandarrows.com/event/logo/137/TaxoCoP.gif design, taxonomy, user experience New York USA 2006-12-13 The UX community in NYC will be getting together for a Holiday social event. Where: Eight Mile Creek (downstairs) 240 Mulberry Street (between prince and spring) http://www.eightmilecreek.com/ Time: 6p - 9p 99 NY In NYC all the UX related orgs will be meeting to create a different kind of experience. Come socialize and mingle amongst the designers, testers, architects and researchers. 2006-12-12 false http://events.boxesandarrows.com/events/99 bar, chanuka, chanukah, chrismas, hannukah, hanukah, holidays, information architecture, interaction design, ixd, kwanza, new york, new york city, nyc, party, social, soho, usability, user experience, ux, xmas Washington USA 2006-12-14 We're having a meet, greet, and plan meeting next Wednesday, 12/13 from 6-7pm. The agenda is to meet people, greet people, and throw out some ideas for events for next year. We've found a Starbucks a block away from Metro Center: * http://tinyurl.com/yz66g9 (Yahoo Map) Metro Center is at the intersection of the red, orange, and blue metro lines and one stop away from the green and yellow lines (change trains at Gallery Place). The Starbucks is at 13th and E St. NW near the Reagan building and the Shops at National Place: * 1301 Pennsylvania Ave Nw, Washington, DC; (202) 737-7378 143 DC The Interaction Design Association local group for Washington, DC is having a meet and greet. 2006-12-13 false http://tech.groups.yahoo.com/group/IxDA-DC/ http://events.boxesandarrows.com/events/143 information architecture, interaction design, user experience, web design Monterey USA 2007-01-24 Web-based applications are quickly becoming critical components of the strategy of many organizations. However, the knowledge and skills to make a great application is still only available as scattered lore. Until now. Jared Spool and UIE's researchers have reached out to those individuals who've spent the last few years pushing the envelope in web apps and put together the first comprehensive event to bring their knowledge and expertise to you. You'll meet the pioneers and world-class designers behind today's most successful web apps and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. You'll start your journey with our full-day tutorials, designed to dive right into the in-depth expertise behind creating successful applications. Then you'll explore our "Foundations" Day, with the essentials for great designs. And you'll wrap up in our "New Perspectives" Day, looking at where the world of web apps is going. If you sign up using promotion code BOXES, you will receive $30 off each single day registration; if you sign up for all 3 days, you will also receive a free limited-edition Web App Summit iPod shuffle. (Note: This promotion cannot be combined with any other promotions we may offer.) View the complete summit description, and register at http://www.webappsummit.com 119 CA UIE Web Summit is being held January 21-23, 2007 in Monterey, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2007-01-21 false http://www.webappsummit.com http://events.boxesandarrows.com/events/119 http://events.boxesandarrows.com/event/logo/119/72dpiJPG.jpg adaptive path, ajax, blogs, california, conference, design, ebay, event, experts, flickr, folksonomies, hr block, jared spool, monterey, netflix, personas, rias, san francisco, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo San Francisco USA 2007-02-14 Topics to be addressed: - Perspectives on current business and societal trends for design leaders - Experience strategies - the key to long-term design value - Service Design - stop designing products! - Embedding design practices throughout your organization - From optimization to innovation - why business is turning to design - Taking advantage of flexible, agile development - The impact of new technologies (mobile, Web 2.0, ubiquitous computing) Speakers to include: - Tim Brown, IDEO - Scott Berkun, Author of upcoming book "The Myths of Innovation" - Jennie Winhall, UK Design Council - Jesse James Garrett, Adaptive Path Co-Founder - Peter Merholz, Adaptive Path Co-Founder - Brandon Schauer, Adaptive Path Design Strategist - Todd Wilkins, Adaptive Path Research and more! 123 CA Adaptive Path will bring together thought-leaders in design and business for "MX San Francisco" - a new conference about managing experience through creative leadership - on February 12 & 13, 2007. 2007-02-12 false http://www.adaptivepath.com/promo/MXboxes http://events.boxesandarrows.com/events/123 http://events.boxesandarrows.com/event/logo/123/mx1.jpg design strategy, digital design, product management, user experience Bellevue USA 2007-04-10 Hayley Nichols, Program Manager at Filter Studios, is the featured speaker at this free meeting of UX professionals. Registration is NOT required. Networking starts at 6 pm, followed by the presentation at 7 pm Location: Filter/Talent offices in Bellevue, 505 106th Ave. NE, Suite 200. Filter/Talent will validate parking in their lot. For directions, see: http://www.filtertalent.com/contactus/bellevue.asp 199 WA “Icons 101” is the topic when Puget Sound SIGCHI meets Thursday, April 26, for its monthly professional meeting. 2007-04-09 false http://events.boxesandarrows.com/events/199 chi, design, humancomputer interaction, user experience, usercentered design Vancouver, BC Canada 2007-04-22 The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. Residents of Canada will enjoy “at par” pricing. For $895 (US/Canadian) you receive: * Access to over 40 sessions, demonstrations, and keynotes * Choice of pre-conference half-day workshop on April 18 *FREE* * Choice of post-conference half-day workshop on April 21 *FREE* * Breakfast and carving station lunches on April 19-20 *FREE* * Special pricing from the Marriott Pinnacle Hotel, including free, unlimited in-room internet and long-distance calling to US & Canada * First-year membership to CM Professionals ($100 value) *FREE* * Access to technology showcase and networking reception *FREE* Also included: free access to two of our five half-day workshops, each delivered by experienced industry experts and designed to meet the expanding continuing education needs of documentation and training professionals. Workshops offered include: * Delivering Personalized, Customer-Centric Content (Ann Rockley, The Rockley Group) * Designing & Architecting Technical Information (Thom Haller, Info.Design) * Introduction to DITA (Bernard Aschwanden, Bright Path Solutions) * Adobe Captivate (Neil Perlin, Hyper/Word Services) * Taxonomy Development and Implementation (Seth Earley, Earley & Associates) Register today! Registration for Documentation and Training Vancouver 2007 opens January 3rd. Register for the conference and book your room at the Marriott Pinnacle (special group rate available; free in-room internet and long-distance calling to US and Canada), no later than Saturday, March 17, 2007, you’ll also receive a free Apple iPod Shuffle, a free Saturday afternoon tour of Vancouver, and a free first-year membership in CM Pros. * To exhibit, contact Scott Abel at 317-466-1840 or ablesp@netdirect.net. * All other inquiries, contact Eileen Savary at 978-649-8555. 153 Canada The 8th Annual DocTrain Conference will for the first time head to Vancouver. Features 4 topic-focused tracks: Tools & Technologies, Content Design & Access, Content Development, & Content Management. 2007-04-18 false http://www.doctrain.com http://events.boxesandarrows.com/events/153 http://events.boxesandarrows.com/event/logo/153/doctrain.logo.jpg blogging, design, dita, documentation, information architecture, interativity, online help, rss, s1000d, technical communication, training, user experience, writing, xml, xml authoring Austin USA 2007-06-16 As usability professionals, our ability to observe users and to discover their patterns of interaction is integral to our work. By defining these patterns we can then leverage that knowledge to create usable interfaces that are familiar and useful to our users. In 2007, UPA goes deep into the heart of Texas; to Austin, the sunny capital city on the banks of the Colorado River. Austin's high tech area of Silicon Hills is familiar to much of the usability community, but Austin is also known as the "Live Music Capital of the World," is home to 1.5 million Mexican free-tailed bats, and has excellent museums. Bring the family along to enjoy the many outdoor activities around the Austin area including a variety of water sports and hiking and biking trails. Join us next spring to master new techniques, contribute your opinion, meet colleagues and renew your commitment to making usable and useful products as we explore the patterns of feelings, responses and designs that our users need in the interfaces we create. 64 TX Patterns: Blueprints for Usability 2007-06-11 false http://www.upassoc.org/conference/2007/ http://events.boxesandarrows.com/events/64 experience design, usability, user experience, ux, xd Amsterdam Netherlands 2007-06-22 The field of user experience is too young to be caught up in trade secrets and intellectual isolation. To help advance the field, Adaptive Path promotes its ideas at public workshops around the world, and send them out as free essays in our newsletters. Adaptive Path is leading the way to user-focused design by placing emphasis on how design affects the user. For those who adhere to the tenets of user-centered design, Adaptive Path assures dividends. This is UX Intensive defined. This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. The workshops of UX Intensive are for experienced designers and their managers who are looking to learn new ways to provide leadership within their organizations through design and research. Workshop participants leave each day with more sophisticated understanding of their field and a new set of tools to put that understanding to good use. The workshops are taught by leaders in the field. These designers and researchers are the folks to whom Google, Sony, Greenpeace, The United Nations, and Intel turn to when they need to reconsider their customers’ interactive experiences: • Dan Saffer, author of the bestseller ‘Designing for interaction,’ leads the workshop on Interaction Design. • Chiara Fox, senior information architect for Adaptive Path, has developed information architectures for companies such as PeopleSoft, AT&T, and Hewlett-Packard, to name only a few • Todd Wilkens is an accomplished writer and lecturer on the topics of user research methods and social science theory. • Brandon Schauer is a Design Strategist who’s desire to understanding the unmet needs of customers has led him to diverse environments, from the homes of cancer patients to tunnels beneath Walt Disney World. 222 Netherlands This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-06-18 false http://www.adaptivepath.com/events/2007/jun/ http://events.boxesandarrows.com/events/222 http://events.boxesandarrows.com/event/logo/222/070511_-_Logo_Adaptive_Path.gif design research, design strategy, information architecture, interaction design, user experience Portsmouth USA 2007-06-20 Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! This will be an excellent opportunity to meet fellow usability professionals, information architects, interaction designers, and other professionals that fall under the User Experience umbrella to share experiences and learn about job openings in the area. This is the first of many networking events we expect to have in this area. Our goal is to foster the growth of the local UX community and, if there is enough interest, to eventually start a new UPA chapter. Please pass this announcement on to anyone you think will be interested. When: Tuesday, June 19th 6:30 PM – 8:30 PM Where: Portsmouth, NH (venue TBD) RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 226 NH Come out and join other UX professionals in the Seacoast NH, Southern NH, and Southern ME regions for drinks and networking! 2007-06-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/226 ia, information architecture, interaction design, ixd, new hampshire, nh, usability, user experience, ux Portmsouth USA 2007-07-20 Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Topic: What Would It Mean to Become a UPA Chapter? As we explore the possibility of becoming a chapter, we thought it would be interesting to hear from someone who’s been an integral part of the most successful UPA chapter in the world, Boston UPA … Chauncey Wilson, a founding member and past president of Boston UPA, will be joining us at this meeting. He’ll be giving a half hour talk on his experience with Boston UPA, and answering your questions. Afterwards, we invite everyone to take part in an informal group discussion on the future of NH UX. About Chauncey Wilson: Chauncey Wilson has spent 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have included Microsoft, FEDEX, Lotus, Reuters, and 3COM. He is past president of the Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote The Usability Engineering Framework for Product Design and Evaluation in the handbook of HCI and has presented on the psychology of victimization, research ethics, cyberlaw, usability methods, web design, and documentation usability. RSVP: You must RSVP to attend. Send RSVPs to Kyle Pero, kylepero@usableinterface.com. You will receive an email confirmation once your name has been added to the list of attendees. + + + Stay informed about NH UX meetings and events by joining the NH-UX Yahoo group at: http://groups.yahoo.com/group/nh-ux/ + + + Hope to see you there! 267 NH What Would It Mean to Become a UPA Chapter? Chauncey Wilson, who’s been an integral part of the most successful UPA chapter in the world, Boston UPA, will be presenting. 2007-07-19 false http://groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/267 ia, information architecture, interaction design, ixd, upa, usability, user experience, ux Washington DC USA 2007-08-17 The UX Week collection of panels, sessions, case studies and workshops has been specially assembled to help attendees: Gain practical knowledge that is immediately relevant and applicable Achieve a working understanding of emerging techniques, trends and ideas Forge connections with other top practitioners within the industry Who Should Attend? Information architects, visual designers, interaction designers, user experience practitioners, or anyone whose current (or desired) job involves creating a user experience will benefit from the four full-days of inspirational crosspollination and education that UX Week offers. Key Topics UX Week participants will walk away from the conference with: A working understanding of emerging trends in participatory design, cross-channel design, interaction design for rich internet applications, user research and prototyping Practical user experience skills and techniques for web and mobile applications An ability to effectively communicate, evangelize and contextualize user experience across an organization New connections within the network of pre-eminent user experience practitioners 248 DC Under the guidance of Adaptive Path this four-day conference introduces user experience practitioners to new rich internet application design approaches, practical prototyping techniques, and more. 2007-08-13 false http://adaptivepath.com/events/2007/aug http://events.boxesandarrows.com/events/248 http://events.boxesandarrows.com/event/logo/248/Ad120x90.png adaptive path, user experience, user interface design, ux week Brighton United Kingdom 2007-09-08 d.Construct is an affordable, one-day conference aimed at those building the generation of web-based applications. Previous years have seen speakers from organizations including Amazon, Google and the BBC discuss the challenges and opportunities created by the web. This year will see 600 web professionals gather in Brighton on September 7th to discuss the topic of “user experience design”. Leading speakers from companies including Yahoo! and Adaptive Path will share their expert knowledge on how to create the best online experiences possible. 211 United Kingdom Yes folks, dConstruct is back for a third year. This time it's going to be bigger and better than ever. The theme is "Designing the User Experience", so you know it's gonna be good. 2007-09-07 false http://2007.dconstruct.org/ http://events.boxesandarrows.com/events/211 http://events.boxesandarrows.com/event/logo/211/logo.gif brighton, england, ia, information architecture, user centerd design, user experience, ux Pretoria South Africa 2007-09-15 Course Objectives: At the end of this course, participants will be able to; Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location:- Meraka Institute CSIR Site - Building 43 Meiring Naude Road Brummeria, Pretoria South Africa Class Time: 9.00 a.m. - 4.30 p.m. each day, includes morning tea & coffee, lunch and afternoon refreshments Course fee: 6,750 ZAR per person Please register online by visiting http://www.humanfactors.com/training/scheduleSAfrica.asp or, for more information, telephone Jennifer Pruess on +44 20 7953 4010 This course is being held in conjunction with Nelson Mandela Metropolitan University, and counts towards HFI's training programme. HFI's Certification Track: Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take all four courses and the certification exam for only 23, 275 ZAR, a 5% savings. 275 South Africa Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-09-12 false http://www.humanfactors.com http://events.boxesandarrows.com/events/275 http://events.boxesandarrows.com/event/logo/275/HFI_Logo.jpg usability, usability training, user experience, user interface design London England 2007-10-04 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - optimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: MLS Business Centre 130 Shaftesbury Avenue London W1D 5EU Class times: 9.00 am - 4.30 each day. Continental breakfast at 8.30 am each day, and lunch provided Course fee: £840/€1295 + VAT per person £755/€1165 + VAT per person if three or more attend from the same company Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on +44 20 7953 4010 HFI's Certification Track:- Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only £2570/€3955, a savings of 17% 280 England Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-01 false http://www.humanfactors.com http://events.boxesandarrows.com/events/280 http://events.boxesandarrows.com/event/logo/280/HFI_Logo.jpg usability, usability training, user experience, user interface design Washington DC USA 2007-10-13 Register now for User Focus 2007, the second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA), on Friday, October 12, 2007 at the Renaissance Washington DC Hotel. The conference is a one-day exchange of ideas and experiences that demonstrate the value of usability in successful design. Registration deadline is October 8 - last year's conference sold out early! LEARN about important trends, cutting edge methods, and case studies in usability and user-centered design. NETWORK with folks who do what you do, and meet potential employers and employees. LEAVE motivated to create user experiences that drive results with a toolkit of techniques and best practices. The keynote address, The Dawning of the Age of Experience, will be delivered by Jared Spool, a well respected leader in the field of usability and design since 1978. Other highlights include a panel on Web 2.0, a presentation on the Future of Usability, and two tracks of presentations that offer the latest research, techniques and best practices, for people new to usability as well as experienced practitioners. Three optional 90-minute tutorials provide extra depth on software design and usability testing topics. About UPA-DC Metro Chapter UPA-DC Metro Chapter is a member-driven, multidisciplinary organization committed to the design and development of usable products. UPA-DC Metro provides a network and opportunities through which usability professionals can communicate and share information about skills and skill development, methodology used and/or proposed in the profession, tools, technology, and organizational issues. For more information, visit our website at http://www.userfocus.org or email us at conference@upa-dc-metro.org Registration fees: $140 UPA-DC Metro Members $165 Non-Members 322 DC Second annual conference of The Washington, DC Metro chapter of the Usability Professionals' Association (UPA) at the Renaissance Washington DC Hotel 2007-10-12 false http://userfocus.org http://events.boxesandarrows.com/events/322 http://events.boxesandarrows.com/event/logo/322/logo_upadc.gif information architecture, information design, interface design, usability, usability testing, usability training, user experience, user interface design Lowell USA 2007-10-21 The theme of the 8th Annual Documentation & Training East Conference is Advancing Your Career. Attend and you'll gain access to dozens of learning opportunities designed to help you improve the skills and expertise you’ll need to future proof your career and improve your value as a professional technical communicator. Cost for full access pass: $999US For $999 you get all of the following: * Choice of pre-conference half-day workshops (October 16-17) * Choice of over 40 conference sessions (October 18-19) * Choice of post-conference half-day workshop (October 20) * Access to the Management Summit (October 18-19) * Access to the networking cocktail reception (October 18) * Breakfast and carving station lunches during conference Full access passes entitle attendees to participate in four half-day workshops (choose from 15), your choice of presentations (over 40 available), and panel discussions in the following tracks: * Content component management * User experience * XML Authoring * Interaction design * Innovative technologies * Web content management * Localization and translation * Information architecture * Technical publications management summit A free access pass is available that provides attendees with: * Access to 2 full days of software demonstrations * Access to the Technology Showcase * Networking cocktail reception * Meals, snacks However, free access guests cannot attend workshops, sessions, or panel discussions. Need to justify the cost of attending to your boss. Check out this useful resource: http://www.doctrain.com/documents/Justifying_Conference_Attendance_Lowell.pdf Who attends DocTrain? Technical communicators, including: technical writers, course developers, user experience designers, usability professionals, information architects, content managers, eLearning developers, technology writers, editors, software tool vendors, information analysts, and media. DocTrain news: http://www.doctrain.com/index.php/east/news 256 MA Held in the birthplace of the American Industrial Revolution, Lowell, MA, the Documentation & Training East Conference features 40+ presentations, 16 half-day workshops, and a Management Summit. 2007-10-16 false http://www.doctrain.com/ http://events.boxesandarrows.com/events/256 http://events.boxesandarrows.com/event/logo/256/DocTrainEast2007_logo.jpg communication, content management, content reuse, dita, interaction design, localization, s1000d, technical documentation, training, translation, user experience, xml Utrecht Netherlands 2007-10-19 Course Objectives: At the end of this course, participants will be able to: Design intuitive navigation structures Optimise interaction through controls and feedback Create screens and pages that: - control user focus - match user's expectations - 0ptimise efficiency and usability - understand the basics of accessibility and internationalisation Course Location: Capgemini Academy Papendorpseweg 100 3500 GN Utrecht The Netherlands Class schedule: 9.00 am - 4.30 pm each day. Lunch and refreshments provided Course fee: €1500 HFI's Certification Track: - Special rates are available for those on HFI's certification track to become a Certified Usability Analyst. Take four courses and the certification exam within a two-year period for only €3955, a savings of 17% Please register online by visiting http://www.humanfactors.com/training/scheduleEurope.asp or, for more information, call Jennifer Pruess on + 44 20 7953 4010 Human Factors Europe Ltd has a partnership with Capgemini Academy to offer HFI's courses through Capgemini Academy in Utrecht, Netherlands. 284 Netherlands Learn to create interfaces that make sense to users while providing an enjoyable experience. HFI's user-centred design process allows you to create usable and useful Web sites and applications. 2007-10-16 false http://www.humanfactors.com http://events.boxesandarrows.com/events/284 http://events.boxesandarrows.com/event/logo/284/HFI_Logo.jpg usability, usability training, user experience, user interface design Atlanta USA 2007-10-19 Join us for insights and inspiration as two thought leaders engage in some friendly verbal sparring to compare and contrast their unique disciplinary viewpoints on design, HCI, and user experience. Joe Ballay is a nationally known industrial designer and Founder and Principal of MAYA Design, a design consultancy and technology research lab in Pittsburgh, PA. He is also a senior faculty member in the Department of Design at Carnegie Mellon University. As the head of the department, Joe was instrumental in orienting CMU's design programs toward integrating high technology with traditional graphic and industrial design. Gregory Abowd is a Professor in the School of Interactive Computing and GVU Center at Georgia Tech. His research focuses on application-driven research in ubiquitous computing. He has been associated with several large research efforts (Classroom 2000, the Aware Home, and information technologies for autism) and has consulted in the development of commercialized versions of his research. 318 GA CHI*Atlanta's October event will feature friendly verbal sparring between Joe Ballay of MAYA Design and Gregory Abowd of Gerogia Tech. Nick Sabadsoh will moderate. 2007-10-18 false http://www.evite.com/app/publicUrl/leen_jones@comcast.net/chia_oct http://events.boxesandarrows.com/events/318 chi atlanta, design, georgia institute of technology, georgia tech, gregory abowd, industrial design, joe ballay, maya, october, research, ubiquitous computing, user experience Philedelphia USA 2007-10-24 MX East 2007 October 21 - 23, 2007 Philadelphia, PA Success By Design The MX East 07 conference will blaze a trail this October 21 – 23 into the new frontier of innovation and design management. Traditionally a conference that has primarily focused on the relationship between experience and design in the digital world, MX East 07 takes a more strategic look at the business value of design, and how design drives success in product development and the service industries. The loyalty and trust of today’s consumer is best earned when they remember their experience with a product or service as not only positive but potentially life-changing or empowering; the businesses that respond to this consumer demand are the ones that will succeed. Ideally suited for design, product, and creative managers, MX East 07 bridges the gap between conferences that address the big vision of design and strategy, and conferences that focus on form-making and methods. MX East 07 will bring together a dozen top business professionals who have listened and responded to their target customers’ needs. This year’s speakers include thought leaders from a variety of sectors who are using the influence of smart design to win customers and deliver exceptional user experiences, whether through print media, retail stores, consumer products or customer service. Join Adaptive Path hosts Jesse James Garrett and Peter Merholz in welcoming these speakers who will share their stories of innovation and offer a deeper look into what it takes to overcome some of the design challenges that face creative leaders in business today. Early Bird Price until Sept. 14 - $1645 After Sept. 14 - $1845 310 PA MX East goes beyond typical design management discussions that remain focused on traditional concerns of print and brand, toward a new frontier of innovative products and service-oriented experiences. 2007-10-21 false http://adaptivepath.com/events/2007/oct/ http://events.boxesandarrows.com/events/310 http://events.boxesandarrows.com/event/logo/310/ap_logo_2.pdf adaptive path, design, user experience Mountain View or REMOTE USA 2007-11-05 Essentially, we put user experience professionals together with FLOSS software projects (free/ libre/open source) who have limited or no access to this kind of work. This event helps projects in need of usability work, evangelizes the user experience profession, and is open to all types of user experience professionals: from usability engineers, interaction designers, information architects to visual designers. UX Masters and PhD candidates are most welcome too. The event also welcomes open source developers with a passion for great usability and want to learn. These are important software projects, some with huge user bases already we are touching on: Mozilla software, Chandler, WiserEarth.org, SocialText…. to name a few!! The event will be hosted at Google and food and drink will be provided for the whole day. Mozilla is sponsoring happy hours so we can unwind after a hard day of UX. - Please register to apply! The event is FREE. many great things in store over the weekend!! To Register to Apply: Go to http://www.flossusability.org and click on 'Call for Participants' Or Go directly to the form http://tinyurl.com/2qvd5k. - Remote participation is OK too! Just indicate you wish to do so when you apply. - If you can only make it 2 days – Friday and Saturday or Saturday and Sunday- that is OK too but preference given to those who can make it for 3 days. - There is a tremendous amount of leadership openings in our organization so come get involved early as we are growing rapidly in scope and funding!! - Even if you cannot make it, please help spread the word of this event to your UX and open source colleagues!! These projects need all the support they can get! 345 CA 5th FLOSS Usability Sprint UX Nov 2nd – Nov4th @ Google HQ in Mountain View!! We put UX pros together with FLOSS software (free/ libre/open source) who have limited or no access to this kind of work. 2007-11-02 false http://www.flossusability.org http://events.boxesandarrows.com/events/345 chandler, charity, charity, conference, design, event, free, information architecture, mozilla, open source, ui, usability, usability engineering, user experience Vancovuer Canada 2007-11-16 This intermediate-to-advanced workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. Workshops are led by Adaptive Path's team of experts. 263 Canada This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-11-12 false http://www.adaptivepath.com/events/2007/nov http://events.boxesandarrows.com/events/263 adaptive path, design, strategy, user experience, ux, vancouver, workshop Ottawa, Ontario Canada 2007-11-30 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a rare visit to Ottawa this fall to give a Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it’s selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality “killer Web content” and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada. Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 339 Canada Two day Masterclass to provide you with the knowledge and tools needed to create quality "killer Web content" and arguments to support this approach. 2007-11-28 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/339 http://events.boxesandarrows.com/event/logo/339/gerryclasssmall.jpg carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Portsmouth USA 2007-12-06 When: Wednesday, December 5th 6:00 PM – 8ish Where: AK's Bar & Bistro (2nd floor) 111 State Street Portsmouth, NH 03801 Street Map: http://tinyurl.com/2edxky Parking Map: http://tinyurl.com/ytsuz8 (street parking is also available) Poster Session/Holiday Social: This isn’t a typical conference poster session. You don’t need to get elaborate; just have fun and get creative! Bring your poster on an 11x17 piece of paper and we will mount it for display. You can print a screen shot of something you worked on, perhaps a before-and-after. Or you can draw up an idea or a unique process that you use in your work. Again, we are not looking for elaborate polished posters, just something simple to demonstrate an idea. All posters will be on display throughout the night while everyone has the opportunity to meet and network with other local UX professionals. If interested, each poster author will be given the floor for a couple of minutes to explain their poster. If you prefer not to participate by bringing a poster, you’re definitely welcome to participate as an audience member and participate in the socializing and networking. This will be an intimate gathering that offers everybody the chance to present fresh and creative work, ideas or concepts in an informal and fun setting. We invite everyone to come out and share your expertise and get inspired by your colleagues. Everyone who attends will gain entry into a raffle for a door prize that you won’t want to miss! People who bring posters will be given three raffle tickets, so be sure to bring a poster to have triple the chance of winning. Note: This is the NH UX version of Pecha Kucha, originally created by Klein Dytham Architecture in Tokyo. Learn more about Pecha Kucha. RSVP: You must RSVP to attend, as we need a head count for the venue. Send RSVPs to newhampshire.ux@gmail.com. You will receive an email confirmation once your name has been added to the list of attendees. 357 NH Got a design problem to solve? Working on something interesting? Using a new tool/method you want to share? Need to vent about your biggest problem? Here's a chance for you to share YOUR big ideas! 2007-12-05 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/357 ia, information architecture, networking, poster, social, usability, user experience, ux Durham USA 2008-01-25 For our first official UPA chapter meeting we will kick off the New Year with special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. When: Thursday, January 24th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: University of New Hampshire (UNH) Kingsbury Hall, Room N101 33 College Road Durham, NH Campus Map: http://www.unh.edu/map/UNHCampusMapcrop.pdf Directions: http://www.unh.edu/transportation/visitor/directions.htm Parking Directions: Park in Lot B Topic: What Makes a Design Seem Intuitive? Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: + How users need both tool knowledge and domain knowledge to complete their tasks + How simple problems with designs can cause big problems for users + What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. RSVP: Seats are limited. You must RSVP to attend, so don’t delay in reserving your spot! Send RSVPs to info@nhupa.org. You will receive an email confirmation once your name has been added to the list of attendees. NH UPA meetings are open to anyone who is interested in attending. Membership to the UPA is NOT required. Parking Map: http://unh.edu/transportation/visitor/map.pdf 376 NH For our 1st official UPA chapter meeting we will kick off the New Year w/ special guest Jared Spool, an internationally renowned authority on usability, to discuss what makes a design seem intuitive. 2008-01-24 false http://groups.yahoo.com/group/nh-upa/ http://events.boxesandarrows.com/events/376 http://events.boxesandarrows.com/event/logo/376/upa_logo_-_yahoo.jpg design, ia, information architecture, nh, nh upa, upa, usability, user experience, ux Boston USA 2008-03-07 Learn about designing for Drupal! Drupal is a powerful and elegant CMS that is growing in popularity for community, e-commerce, social networking, web applications, and blog sites. Add a new skill to your arsenal of web design techniques! Drupal designers are in high demand. There will be sessions and showcases of Drupal site designs, including case studies for creating Drupal themes. Cost is $195. The conference will be co-located with AIIM content management conference. Proposed session topics are below. We are recruiting presenters! http://boston2008.drupalcon.org/design-and-user-experience-track-descriptions Graphic design: “Drupal for Designers” * Designing for Drupal (Structure of a Drupal site, visualizing your design in Drupal…) * Introduction to Drupal for designers * Drupal-friendly CSS tricks * Making a Drupal site not look like one – new ways of theming common UI elements Theming Drupal * Theming for Drupal after starting with Wordpress, Joomla, or static HTML * Theming Panels/Views * Converting mock-ups to Drupal themes (case studies) * Creating themes for Drupal 6 * Security for themers * Using Color.module to create recolorable themes Usability/Interaction design: “User friendly Drupal” * Usability bling in Drupal 6 * User Experience Testing * Interaction design with JavaScript in Drupal 6 * Building intuitive forms * Brainstorming: An interface for media handling * Learning jQuery Site Planning and Information Architecture: “Building Drupal to Specification” * A WYSIWYG in Drupal 7: How do we get there? * Obstacles on localized and internationalized sites * Improving the Drupal user experience with the best contributed modules * Site statistics, how to obtain and what we can learn from them * Identifying and overcoming Drupalisms (odd workflows, …) 391 MA The design and user experience track for the Drupal conference will feature 16 design and user experience tutorials, panels, and presentations over 4 days. Drupal designers are in high demand! 2008-03-03 false http://drupalcon.org http://events.boxesandarrows.com/events/391 http://events.boxesandarrows.com/event/logo/391/drupalcon-175.png blog, cms, community, drupal, graphic design, interaction design, joomla, open source, social networking, templates, theme, usability research, user experience, web design, wordpress Sunnyvale USA 2008-03-19 Instructor Lou Rosenfeld Lou Rosenfeld is an information architecture consultant and founder of Rosenfeld Media, a publisher of short, practical user experience books. He has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find. Lou is co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006) regarded as the bible of information architecture, and has been a regular contributor to Web Review, Internet World, and CIO magazines. Does your site have a search engine? If so, you’re sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics help you understand and benefit from that data, enabling you to better diagnose a multitude of user experience problems. In this day-long seminar, Lou Rosenfeld — co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers — will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. And he’ll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Lou and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 394 CA In this day-long seminar, Lou Rosenfeld will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. 2008-03-18 false http://involutionstudios.com/?p=111&cat=8 http://events.boxesandarrows.com/events/394 http://events.boxesandarrows.com/event/logo/394/invo_logo_medium.png analytics, search, site search analytics, user experience Coronado USA 2008-03-29 Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. Over the three days of Web App Summit 2008, you'll meet the innovators and world-class designers behind today's most successful web apps, and come away inspired to create amazing applications that will delight your users. We've carefully crafted this three-day event to give you what you need. We start with four full-day tutorials covering the most critical topics for your success. Between them, the world-renowned experts leading these seminars have more than 100 years of experience designing applications for practically every industry, from financial services to entertainment. They've created an information-packed day designed to get every question you have answered and deliver you the essential insights for creating great applications. On the second day, we've chosen each session to give you the essentials for designing a successful web application. You'll come away with a full stock of tips and techniques you'll want to share with your entire team. On the third day, we'll explore the best practices for implementing successful web applications. We've chosen the biggest experts in the world of web development to give you a full spectrum of techniques and insights. Days 2 and 3 feature a "peer-to-peer" luncheon, where you'll connect up with others who are tackling the same challenges you're facing and learn from their experiences. Speakers include: Luke Wroblewski, Kim Goodwin, Leisa Reichelt, Indi Young, Steve Mulder, Jeremy Keith, Bill Scott, Derek Featherstone, Keith Robinson, Sean Kane, and of course, Jared M. Spool. Use the promo code "BOXES" to receive $30 off each day and a limited-edition Web App Summit 2008 iPod nano. Promotion ends on 2/26. View the complete summit description, and register at http://www.webappsummit.com 358 CA Web Summit 2008 is being held March 26-28, 2008 in Coronado, CA. We've lined up fantastic speakers giving full-day seminars and short talks on the most critical issues surrounding today's web apps. 2008-03-26 false http://www.webappsummit.com http://events.boxesandarrows.com/events/358 http://events.boxesandarrows.com/event/logo/358/Copy_of_webappsummit_logo_web_FINAL.jpg adactio, ajax, blogs, california, conference, coronado, design, ebay, event, experts, flickr, folksonomies, jared spool, netflix, personas, rias, san diego, speakers, tagging, tutorial, ui, usability, user experience, users, ux, web app, web application, web applications, web apps, webbased applications, webbased applications, wikis, yahoo Canberra Australia 2008-04-02 Over two full days you will build detailed websites layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 424 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-03-31 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/424 css, information architecture, user experience Melbourne Australia 2008-04-05 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 425 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-03 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/425 css, information architecture, user experience Boston USA 2008-04-05 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 421 MA Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-04-04 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/421 http://events.boxesandarrows.com/event/logo/421/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Miami USA 2008-04-15 The IA Summit is the premier gathering place for those interested in information architecture. The 2007 Summit attracted over 570 attendees with varying degrees of IA experience and from many related fields. Attendees of the summit are passionate about information architecture and user experience and many are actively involved in the community and the summit itself – over 230 of the attendees provided feedback about the event with 93% indicating that they would attend the summit again and 95% indicating they would recommend the summit to a colleague. The 2008 theme of “Experiencing Information” shifts the focus back to users. A user experience exists only to allow people to “do things” (in the broadest sense ... buying books, sharing photos with friends, looking something up on wikipedia, etc). What dimensions of information do users typically experience while “doing things”, and how can we design information environments that best support these users and activities? Such dimensions might include: - Information quantity and the experience of choice (e.g. Barry Schwartz – The Paradox of Choice); - The timing of information encounters and information use (e.g. Jared Spool – “seducible moments”); - The subconscious consumption of information (e.g. BJ Fogg – Persuasive Technology); - Rapid or intuitive processing of information (e.g. Malcolm Gladwell – Blink); - The social and participatory aspects of information and information communities (e.g. David Weinberger’s work); - The wide range of information media: the Web, virtual worlds, ubiquitous computing, mobile technology, physical spaces (e.g. Joshua Prince-Ramus’ and Michael Bierut’s work) 309 FL The IA Summit is the premier gathering place for those interested in information architecture. Its a great opportunity to discuss IA and UX issues with a group of really smart people! 2008-04-10 false http://www.iasummit.org http://events.boxesandarrows.com/events/309 ia, information architecture, summit, user experience, ux Sunnyvale USA 2008-04-23 Does your site have a search engine? If so, you’re sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics help you understand and benefit from that data, enabling you to better diagnose a multitude of user experience problems. In this day-long seminar, Lou Rosenfeld — co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers — will combine lecture, group discussion, and hands-on exercises to cover the basics of site search analytics. And he’ll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. Instructor Lou Rosenfeld Lou Rosenfeld is an information architecture consultant and founder of Rosenfeld Media, a publisher of short, practical user experience books. He has helped numerous Fortune 500s and other large, messy, political enterprises make their information easier to find. Lou is co-author of Information Architecture for the World Wide Web (O’Reilly & Associates; 3rd edition, 2006) regarded as the bible of information architecture, and has been a regular contributor to Web Review, Internet World, and CIO magazines. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Lou and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 449 CA Site Search Analytics For A Better User Experience Date: April 22, 2008 10:00AM-6:00PM Location: Sunnyvale, CA Website: http://involutionstudios.com/?p=111&cat=8 2008-04-22 false http://involutionstudios.com/?p=111&cat=8 http://events.boxesandarrows.com/events/449 http://events.boxesandarrows.com/event/logo/449/logo_involutionstudios.jpg analytics, site search analytics, user experience Sydney Australia 2008-04-30 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 426 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-04-28 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/426 css, information architecture, user experience Brisbane Australia 2008-05-03 Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. On day one you will plan and design a website - focusing on the user experience: designing the navigation, page layout and forms. On day two you will build your website from the ground up - starting with structural markup, adding accessible markup and then styling your layout using CSS. You can attend one or both days. 427 Australia Over two full days you will build detailed website layouts from the ground up - starting with page layout, navigation and form design; and ending with clean markup and elegant styling using XHTML/CSS. 2008-05-01 false http://maxdesign.com.au/workshop2008/ http://events.boxesandarrows.com/events/427 css, information architecture, user experience Ottawa Canada 2008-05-07 If you are involved in managing, developing, or writing for websites, you won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. Gerry McGovern, is making a repeat visit to Ottawa, after his sold-out presentation last November, to give an encore Masterclass on creating customer-centric websites. Organizations whose websites focus on the customer and on task completion, rather than on themselves, are the ones getting the most from their Web content, whether it's selling products or delivering services. This two-day Masterclass will provide you with the knowledge and tools needed to create quality "killer Web content" and the arguments to support an approach that puts the customer at the very centre of your Web strategy. You should attend this workshop if you are: - Writing, editing or publishing Web content - Managing Web projects - Promoting websites - Concerned about Web usability The Masterclass is being hosted by Neo Insight Inc., in collaboration with the Ottawa Centre for Research and Innovation (OCRI). Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! 436 Canada Managing, developing, or writing for websites? You won't want to miss this opportunity to spend two engaging and educational days with one of the world's leading experts on web content and usability. 2008-05-05 false http://www.neoinsight.com/workshops/mcgovern-overview.html http://events.boxesandarrows.com/events/436 http://events.boxesandarrows.com/event/logo/436/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Ottawa Canada 2008-05-08 This Executive session is for senior managers and executives who have to translate strategic plans and visions into coordinated actions by other people. It is for those of you who want to: - Take your vision and manage your website to realize your strategic objectives - Make decisions based on data rather than opinion - Establish a clear return on investment - Maintain a clear focus to get maximum impact from limited resources - Develop actionable metrics for effectively managing the web channel The key challenge you face today with your website is not about technology or content. It’s about service. How do you let your customers (citizens, consumers and businesses) more quickly and more easily serve themselves? Because on the Web it’s all about self-service. The Web is about the shift in power from the organization to the customer. Simply put, the Web empowers customers and citizens more than it empowers organizations. The most successful websites are built around the needs of its users, rather than the demands of organizations and managers. In the long-term, being customer-centric is not a like-to-do, it is a must-do. Gerry McGovern is world-renowned speaker and expert on Web content and usability. He communicates the essential strategies that every manager needs to know, in an engaging and humorous way that makes his message unforgettable. Do not miss this one-off opportunity 437 Canada This half-day session is for senior managers and executives. It focuses on quickly getting quantifiable results from a Customer Carewords approach to managing your website. Learn to manage tasks. 2008-05-07 false http://www.neoinsight.com/workshops/exec-overview.html http://events.boxesandarrows.com/events/437 http://events.boxesandarrows.com/event/logo/437/Gerry_McGovern_Masterclass_small.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Chicago USA 2008-05-16 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods We won't cover: * The technical aspects of analytics tools (such as how to install one on your server) * Search engine optimization; that's about helping people find their way to your site, while site search analytics is about helping them find information within your site 422 IL Lou Rosenfeld will show you how to analyze what and how users search on your site. You'll be able to diagnose and fix problems with your site's content, navigation, metadata, and search performance. 2008-05-15 false http://louisrosenfeld.com/presentations/seminars/site_search_analytics/ http://events.boxesandarrows.com/events/422 http://events.boxesandarrows.com/event/logo/422/lou_new.jpg content, information architecture, interaction design, search, site search analytics, user experience, web analytics Melbourne Australia 2008-05-17 Web Directions User Experience is a full day two track conference, plus an optional extra day of workshops, focussing on concepts, technologies and techniques for building great user experiences on the web. * Andy Budd (Clearleft) - Interaction design and usability * Robert Hoekman Jr (Miskeeto) - User experience evangelist * Lisa Herrod - User testing * Emily Boyd (Remember the Milk) - Ajax techniques for great user experiences * Cameron Adams - Frontiers of Javascript (workshop) * Donna Maurer - Getting content right * Jackie Moyes (News Digital Media) - Turning research into products * Oliver Weidlich - Mobile web user experience * Steve Baty - Analysing research data * Mathew Patterson (Campaign Monitor) - Designing for email Whatever your role - designer, developer, IA, product and project manager all the way to CIO and CTO - this will be an exciting day of informative, stimulating content to send you home even better enabled to build the web. Conference: $495 (early bird until April 11) Workshops: $450 440 Australia Concepts and techniques for building great user experiences: interaction design, usability and testing, user research and ethnography, Ajax and Javascript, content, designing for mobile and more. 2008-05-15 false http://ux08.webdirections.org/ http://events.boxesandarrows.com/events/440 ajax, interaction design, javascript, testing, usability, user experience, user research Portland USA 2008-05-24 WebVisions explores the future of the Web with an all-star lineup of visionary speakers that includes keynotes from Jeffrey Veen of Google and Lynne Johnson of FastCompany.com, as well as sessions by Rashmi Sinha (Slideshare.net), Matt Haughey (MetaFilter), Christina Wodtke (Boxes and Arrows), Tjeerd Hoek (frog design), Bill DeRouchey (Ziba Design), Kimberly Blessing (Paypal) and many others. Half day workshops feature acclaimed designer Roger Black ("Type Class"), Aaron Gustafson ("Progressive Enhancement with Javascript and CSS"), Erica O'Grady ("The Art and Science of Conversation in Social Media"), Tyler Sticka ("The Control Freak's Guide to Web Design"), David McFarland ("Javascript for Designers") and more. Conference Pass: $180 Early Bird* / $250 Standard *if purchased by March 31st Workshops: $375 Early Bird* / $450 Standard *if purchased by March 31st Group rates, association discounts and student discounts are also available; call Brad Smith at 503-230-2058 or email brad@webvisionsevent.com for more information. 414 OR Explore the future of Web design, user experience, technology and business strategy with an all-star lineup of visionary speakers that include Jeffrey Veen, Christina Wodtke, Aaron Gustafson and more. 2008-05-22 false http://www.webvisionsevent.com/register/ http://events.boxesandarrows.com/events/414 http://events.boxesandarrows.com/event/logo/414/WV08_tout_03.gif ajax, business strategy, convergence, css, design, development, interaction design, javascript, mobile, project management, social media, technology, usability, user experience, venture capital, web applications, webapps, webvisions Brighton United Kingdom 2008-06-03 There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Those in the field of cognitive research have been describing and defining mental models for a few decades. Mental models are the most effective way to align design strategy with your users' behavior, and to approach your design from the understanding of the end user. Mental models are representations of people's behavior, philosophies, and emotion around how they accomplish something, regardless of which tools they use. In this full-day workshop, Indi Young, author of Mental Models: Aligning Design Strategy with Human Behavior, will teach you how to better understand the user experience through the use of mental models before making design and strategic decisions. Mental models provide design teams with a very clear picture of what their users are trying to accomplish, so the product or design can be structured accordingly. Who? Indi Young is an applications and navigation guru who began her work in Web applications in 1995. She specializes in gathering user research data to create mental models for use in business/user gap analysis. A founding partner of Adaptive Path in 2001, she has worked with an impressive collection of clients. Indi recently finished writing her long-awaited book, Mental Models: Aligning Design Strategy with Human Behavior published by Rosenfeld Media. How much? The workshop costs £395 per person but Early bird tickets are available until May 7th for £345 per person. Places are limited to just 25 people to keep the workshop nice and intimate. Visit the Clearleft website to book. 464 United Kingdom This workshop is for web designers, product designers and marketing professionals who want to uncover their customer needs at a deeper level 2008-06-02 false http://clearleft.com/training/indiyoung/ http://events.boxesandarrows.com/events/464 http://events.boxesandarrows.com/event/logo/464/clearleft.gif user experience, ux, workshop Bedford USA 2008-07-24 Topic: 10 Marketing Myths Usability Experts Need to Know Speaker: Aileen Cahill, Customer Connections When: Wednesday, July 23rd Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Chordiant Software, Inc. (Google map: http://tinyurl.com/43le9t) 8 Commerce Drive Bedford, NH 03110 Summary: As user experience professionals, we work with marketing teams all the time. Successful collaboration isn't always easy, but it's key to creating a superior customer experience that meets the goals of both the business and the customer. Aileen Cahill has helped re-engineer companies into becoming more customer focused for over 20 years. She will share insights from her time on the inside; marketing's modus operandi, key motivators, organizational metrics, and facilitate an exploration of frameworks and processes where collaboration will deliver a truly remarkable customer experience; both online and offline. Aileen Cahill co-authored the transformative marketing text used by leading MBA programs, Internet Marketing: Building Advantage in a Networked Economy, which presents a customer-focused framework for integrating marketing both online and offline. She is a classically trained brand marketer from the Fortune 1,000 and Customer Relationship Management pioneer who founded the Pepper + Rogers Group consulting division. Aileen is currently an Adjunct Professor of Marketing at the University of Southern Maine and is the Managing Partner of the consulting firm Customer Connections. Her MBA in marketing is from Cornell’s Johnson Graduate School of Management and she graduated Magna Cum Laude with a degree in Experimental Psychology from SUNY Binghamton. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. ***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** Hope to see you there! 497 NH Topic: 10 Marketing Myths Usability Experts Need to Know 2008-07-23 false http://www.nhupa.org http://events.boxesandarrows.com/events/497 http://events.boxesandarrows.com/event/logo/497/upa_logo_-_yahoo.jpg marketing, upa, usability, user experience, ux Seattle USA 2008-08-05 UPA Puget Sound Chapter Formation Event w/guest speaker Arnie Lund The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. To celebrate, we’ve invited Microsoft’s Arnie Lund to speak on his experiences in transforming a development culture towards user-centered practices. WHAT: UPA Puget Sound Chapter Formation Event w/Microsoft’s Arnie Lund WHEN: Monday, August 4th, 2008 6-7pm – Chapter Formation Event (UPA Members Only) 7-9pm – Guest Speaker Arnie Lund WHERE: The Google offices in downtown Fremont (651 N 34th Street, Seattle WA 98103). REGISTRATION: http://upapugetsound.eventbrite.com/ MORE INFORMATION: Arnie Lund is currently Director of User Experience and UX Community Lead for Microsoft IT. He has spent more than 20 years working in the area of human factors, managing user research and design for a variety of emerging technologies. The Usability Professionals Association (http://www.upassoc.org/) is in the process of forming a local chapter in the greater Puget Sound area. The UPA is a international, non-profit association (501(c)(6)), supporting professionals from a broad family of disciplines which structure and design the user experience in product development. Hope to see you there! Yours, Robert Skrobe UPA Puget Sound ----------------------------------- On Yahoo: http://groups.yahoo.com/group/UPA_Seattle/ On Facebook: http://www.facebook.com/group.php?gid=27781592999 507 WA The UPA Chapter of Puget Sound will be holding it’s official chapter formation event on Monday, August 4th. 2008-08-04 false http://upapugetsound.eventbrite.com http://events.boxesandarrows.com/events/507 http://events.boxesandarrows.com/event/logo/507/UPAAssoc.jpg arnie lund, google, microsoft, upa puget sound, upa seattle, usability, user experience, usercentered design Sydney Australia 2008-08-09 Information architecture (IA) involves structuring, organising, navigating, labelling and indexing information on intranets and websites to assist organisations in achieving their information needs. It is used to decide how a site should be structured, what kind of content it should host, and how to accommodate its future growth. IA is the foundation of good website or intranet design as it ensures the site will meet business and user needs and defines the backbone of an information system. However, many organisation’s websites and intranets were established several years ago, and may have been designed in an ad-hoc way, since grown very large and difficult to manage, and no longer accurately reflect the organisation’s current goals, priorities, purpose, or functions. As a result, organisations are finding that IA issues aren’t only important in design, but also when revamping, redesigning and upgrading their information systems, and are looking to IA to help them to locate the information they need, make better choices and complete information tasks more rapidly and accurately. This two-day interactive workshop will provide a thorough overview and understanding about how to effectively use information architecture to make your intranet or website as effective as possible. It will cover a wide range of information architecture issues such as the following: - What information architecture is and how it can facilitate user experience - Analysing and sorting content - Carrying out user research: surveys, focus groups and card sorting - Classifying, sorting and labelling within your information system - Using wireframes and site maps: the ‘bread and butter’ tools of IA - Navigating, indexing and designing page layouts - Involving users via research, design games, prototypes and testing - Effectively carrying out your IA project: tips, tools, techniques and processes 474 Australia This 2 day masterclass provides a thorough understanding of IA principles and practices; and a wide variety of methods to collaborate with users - via research, design games and testing. 2008-08-07 false http://www.arkgroupaustralia.com.au/events-c046IAandCollaborativeDesign.htm http://events.boxesandarrows.com/events/474 collaborative design, design games, ia, information architecture, usability, user experience Brighton United Kingdom 2008-08-30 The Games industry has created a whole series of challenges for games developers and designers. Games narratives, structures and controls have got to a level of complexity that offers new ground for inventing and developing different methods of interacting with games. To be successful, in such a crowded and competitive industry, games developers must consider the context of experience. Unlike traditional software, where more traditional performance metrics can be applied, measuring experiential dimensions such as 'fun' and 'playability' becomes a daunting task. Games are a tremendously varied set of applications, defying a one-size-fits-all approach. Even a broad and relevant concept such as flow falls short of capturing all classes of game experience. 'Play' will go beyond simple usability issues exploring different dimensions of User Experience that make games enjoyable. Use8 events are informal and tend to create an open atmosphere conducive to discussion and networking. A good mix of creative businesses, professionals and students are expected to attend. The event will be held on the 29th of August at the Jurys Inn Hotel - Brighton UK. The event is free to attend but you need to register. 514 United Kingdom 'Play' will go beyond simple usability issues exploring different dimensions of User Experience that make games enjoyable. 2008-08-29 false http://www.use8.net http://events.boxesandarrows.com/events/514 http://events.boxesandarrows.com/event/logo/514/slide2.jpg user experience, ux, video games Portsmouth USA 2008-09-18 Topic: The Total Customer Experience: The Road Ahead Speaker: Bill Gribbons, Bentley When: Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: Mad*Pow Media Solutions, LLC 40 Pleasant Street Portsmouth, NH 03801 Parking Map: http://tinyurl.com/ytsuz8 (street parking and free parking behind Mad*Pow at Ocean Bank is also available) Summary: Usability professionals are uniquely positioned to take advantage of the radical changes occurring in the marketplace for technology products and services. The competitive advantage in this sector is slowly shifting from one defined exclusively by engineering, to that of simplicity, usability and the total customer experience. What are the implications of such a shift for our profession? To compete and thrive in the constantly evolving high-tech sector, professionals working in this sector must also evolve. Based on market and hiring data, Dr. Gribbon's presentation will highlight the challenges and opportunities we face today and how we must prepare ourselves to take full advantage of these opportunities. He will highlight how the emergence of the experience economy has opened exciting opportunities in new sectors such as healthcare, financial services, e-business, gaming, and consumer electronics. Professor Gribbons is Director of the Human Factors and Information Design programs at Bentley, where he teaches courses in human factors and information design on the undergraduate and graduate levels. The Information Design Programs at Bentley are among the largest and most respected programs of this type in the country. Bill was also founder of the Design and Usability Center. Over the past twenty-five years, he has consulted with hundreds of companies around the globe on issues related to product design, usability, and the user experience as business strategy. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 518 NH Topic: The Total Customer Experience: The Road Ahead. Speaker, Bill Gribbons, Bentley. 2008-09-17 false http://www.nhupa.org http://events.boxesandarrows.com/events/518 http://events.boxesandarrows.com/event/logo/518/upa_logo_-_yahoo.jpg new hampshire, nh, upa, usability, user experience, ux Portsmouth USA 2008-10-16 When: Wednesday, October 15th Refreshments & Networking: 6-7:00 PM – Food & beverages will be provided. Meeting: 7:00 PM – 8ish Where: PixelMEDIA 222 International Drive Suite 175 Portsmouth, NH 03801 Summary: The usability of sign-up forms is a bugbear of any interface design professional. But what if the real hurdle wasn't usability, but motivation? Josh will show you techniques to motivate people to sign up for your web application, from leveraging social influence to getting rid of the sign up form completely! Joshua Porter is the founder of Bokardo Design, an interface design and strategy shop focusing exclusively on social web applications. He recently wrote the book "Designing for the Social Web". When he is not designing web sites, Josh is speaking about it at conferences or writing about it at bokardo.com. He lets off steam by rock climbing and keeping up with his two-year old. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. ***NH UPA meetings are always open to anyone who is interested in attending. Membership to the UPA is NOT required.*** 539 NH Topic: Motivating People to Sign Up Speaker: Joshua Porter, Bokardo Design 2008-10-15 false http://www.nhupa.org http://events.boxesandarrows.com/events/539 http://events.boxesandarrows.com/event/logo/539/upa_logo_-_yahoo.jpg form, forms, joshua porter, nh, nh upa, upa, usability, user experience, ux Atlanta USA 2008-10-23 Tired of watching your designs become filled with bad content? Ever run into confusion over who "owns" content? Feel like no one is around to make content as well-crafted as your designs? Or do you create great content but feel it isn't appreciated or supported? Then join us for this exciting panel event including HowStuffWorks, AT&T Mobility, UPS, and Brain Traffic. Bad content is a losing situation for users / customers and businesses alike. But creating good content is hard. This panel will explore the growing discipline of content strategy, including its business and user experience value. Conal Byrne, Editor-in-Chief, HowStuffWorks David Forbes, Senior Director of IT Strategy, AT&T Mobility Richard Sheffield, Managing Editor, UPS and author of The Web Content Strategist's Bible Kristina Halvorson, President, Brain Traffic Colleen Jones (Moderator), UX Consultant 540 GA Tired of watching your designs become filled with bad content? Then join us for this CHI*Atlanta event including HowStuffWorks, AT&T Mobility, UPS, and Brain Traffic. 2008-10-22 false http://www.evite.com/app/publicUrl/KGELPDNQIBHTVIEJXLOC/CHIA-October http://events.boxesandarrows.com/events/540 atlanta, chi, computer human interaction, content strategy, user experience 2008-11-14 The Web has been transformed by the recent proliferation of rich interactions and social applications. But the workhorses of the online world, Web forms, have been slow to evolve with these changes. As brokers of crucial online interactions like e-commerce checkout and registration, forms bridge the gap between people, their information, and your product or service. As a result, Web form design matters. But web forms aren't keeping up. Building on topics in his top-selling book, Web Form Design: Filling in the Blanks, Luke Wroblewski (bio) will walk you through the latest applications of rich Web form interactions (made possible by dynamic technologies like Ajax) including: flexible inputs, dynamic help systems, inline validation, selection dependent inputs, and more. He'll also outline how gradual engagement approaches to form design can create compelling new user experiences for a wide variety of Web applications and services. Learn how these modern approaches to Web form design can enhance your sites! 568 The cutting edge of web form design, with Yahoo!'s Luke Wroblewski, author of "Web Form Design: Filling in the Blanks". 2008-11-13 true http://www.rosenfeldmedia.com/webinars/webforms/ http://events.boxesandarrows.com/events/568 http://events.boxesandarrows.com/event/logo/568/luke-wroblewski.jpg interaction design, luke wroblewski, user experience, web forms Banff Canada 2008-11-18 CanUX is the annual Canadian User Experience workshop. We bring world-class instructors together with practitioners for hands-on learning. It's a small gathering, limited to 70 participants, with a focus on practical skills for user experience professionals—web designers, software developers, information architects, interaction designers, interface designers, communications, and anyone else who's passionate about making things work well for people. CanUX 2008 presenters include: * Dave Gray (XPLANE) * Brandon Schauer (Adaptive Path) * Luke Wroblewski (Yahoo!) * Lisa Anderson and Dennis Wixon (Microsoft Surface) * Yvonne Shek (nForm) Conference rates include two nights accommodation, meals, and your conference fees. CanUX is held at the world-renowned Banff Centre, a campus-like environment in the heart of the Canadian Rockies. Banff is a 1.5 hour drive from Calgary, Alberta. 537 Canada CanUX is the annual Canadian User Experience Workshop hosted in Banff, Alberta. CanUX mixes breathtaking scenery, leading experts in design and UX and a retreat-like atmosphere. 2008-11-16 false http://canux.nform.ca http://events.boxesandarrows.com/events/537 http://events.boxesandarrows.com/event/logo/537/canux_logo.png canada, canux, design, ia, information architecture, user experience 2008-12-12 You've researched your customers, aligned your product offerings with their behavior, and successfully used this mental model to guide your design. But as time passes, you see products, staff, and even whole business units come and go. How do you manage your design so it stays in sync with your organization? This Future Practice Webinar, led by author Indi Young (bio), will introduce mental models, describe how they benefit tactical design projects, and then show how you can use them to manage strategic change. Mental models can remain stable for decades. They map out an audience's behavior, beliefs, and emotions. If you imagine how you buy a home, there are aspects of finding a location you like, finding candidate properties, finding a real estate agent you can get along with, convincing a lender that you can make payments, and making sure there are no hidden problems with the property or neighbors. Your grandparents faced these same aspects. But whereas your grandparents had only the newspaper and their own trusty eyes, you have the Internet to explore locations and search for properties. What changed over the decades is how various organizations support home buyers. 569 In this webinar, Indi Young (author of "Mental Models") will show how several example organizations used mental models to guide their design decisions and preserve internal knowledge over time. 2008-12-11 true http://www.rosenfeldmedia.com/webinars/mental-models/ http://events.boxesandarrows.com/events/569 http://events.boxesandarrows.com/event/logo/569/indi-young.jpg indi young, mental models, user experience 2009-01-15 10am PST $129 This 75-minute seminar will give insight into how user experience professionals can engage with the exciting and rapidly evolving mobile landscape. Until recently, the mobile internet was a crippled user experience due to product, interface and technical constraints. Recent innovations, such as iPhone, the Google Phone, and the BlackBerry Storm, are causing an inflection point for the mobile internet, enabling new and exciting opportunities for mobile user experience. The opportunity for user experience professionals to deliver on the promise of the mobile internet is ours for the taking. But how do folks who are well versed in creating PC-based internet experiences begin to engage with mobile? This seminar is designed to help web design professionals answer that question as well as: * Provide insight into emergent internet trends that point to the growing importance of mobile in the evolution of the web. *Identify the portable user experience and web skills you've already got that make you especially well suited for creating great mobile internet experiences. *Identify key similarities and differences in designing for PC/mobile internet experiences. *Provide frameworks and design principles for creating compelling mobile internet experiences. *Inspire you to hop on the mobile internet wave. Designing for mobile is more than just making things fit a smaller screen. You have to take into account context, people's relationship to their objects, physicality, and a whole host of other factors. Rachel will help you engage with this increasingly important space. What will you learn? *Understand how trends in the Web are prisming through other channels. *Learn research techniques, design exercises and prototyping methods that will allow you to begin designing and developing mobile internet experiences with confidence. *Inspire new possibilities for taking your products and services forward in 2009. 600 Mobile User Experience: What Web Designers Need to Know, a virtual seminar with Adaptive Path's mobile design strategist, Rachel Hinman. $129. 2009-01-14 true http://adaptivepath.com/events/ http://events.boxesandarrows.com/events/600 http://events.boxesandarrows.com/event/logo/600/logo_ap_180.gif adaptive path, mobile design, rachel hinman, user experience, virtual seminar 2009-01-30 Most User Experience practitioners know a couple of research methods fairly well and use them repeatedly, but very few have a strong grasp of the entire landscape of research and analytic methods or when to use which method. For example, despite publication of the method, few practitioners employ the use of desirability studies, a method of assessing which attributes a particular design possesses in the minds of the target audience. In addition, there isn’t a common understanding of when it is appropriate to harness the power of quantitative methods and when a qualitative approach will yield more useful insights, nor how they complement each other. In this hour-long Future Practice Webinar, User Experience Leader Christian Rohrer will provide a framework for understanding and explaining different user research methods, delve into details on a few of the lesser-known methods, such as desirability and true intent studies, and then discuss key insights to succeed in modern-day corporate environments. The Benefits Christian Rohrer profiles examples of cutting edge user research from companies such as Yahoo!, eBay and Microsoft, and puts them into a framework to understand where they fit in. He will explain: * How to classify user research methods in order to know when to use, them and how to explain this to stakeholders * Why qualitative methods have unique advantages * Desirability studies: how to assess designs and the attributes they possess in the minds of your users * Corporate issues when faced with different forms of insight generation, like market research and web analytics * Strategies for moving user experience design closer to the decision-making 615 Christian Rohrer will provide a framework for understanding and explaining different user research methods. 2009-01-29 true http://www.rosenfeldmedia.com/webinars/user-research/ http://events.boxesandarrows.com/events/615 http://events.boxesandarrows.com/event/logo/615/christian-rohrer.jpg design methodology, desirability, experience design, usability, user experience, user research 2009-02-12 10am PST $129 Thanks to companies like Apple, Southwest Airlines, Amazon.com, and Proctor and Gamble, many organizations now realize that a focus on customer experience provides a sustainable competitive advantage in an increasingly complex marketplace. However, most companies don't understand what it takes to achieve that focus, and customer experience initiatives end up half-baked, poorly executed, or aborted. This virtual seminar draws on Adaptive Path's extensive experience with organizations of all sizes, as well as our research reports and books, and outlines 16 steps that will help any and every organization embrace customer experience. 16 might sound like a lot, and it is. But when this talk is complete, you'll have guideposts that can get you through the next 2-5 years in your organization. We hope this talk encourages lots of discussion within your organization about how you can focus on the customer experience. Who is this seminar for? Best suited for VPs, directors, and managers of user experience groups who are trying to elevate their practice within the organization. The 16 Steps: *Assess your organization's experience maturity. *Understand people as people. *Execute a quick win. *Evangelize success. *Get an executive sponsor. *Move up the product planning food chain. *Develop an experience strategy. *Communicate that strategy with a clear and compelling vision. *Connect your work to financial outcomes. *Accept accountability. *Thaw the frozen middle. *Choose projects objectively. *Embrace design as an activity. *Think systems, not artifacts. *Deliver the Long Wow. *Do not become a department. 601 16 (Mostly) Difficult Steps to Becoming a Customer Experience-Driven Organization, a virtual seminar led by Adaptive Path president, Peter Merholz. 2009-02-11 true http://adaptivepath.com/events/ http://events.boxesandarrows.com/events/601 http://events.boxesandarrows.com/event/logo/601/logo_ap_180.gif adaptive path, customer experience, peter merholz, user experience, virtual seminar Brighton United Kingdom 2009-02-13 Web 2.0 has brought a new generation of online tools that enable users to network, share resources and participate in discussions on a global scale. This growth in social media is indicative of its entry into mainstream culture and its integration into the daily lives of many. Even in its infancy,social media is having a profound effect on its audience, by offering them new and varied ways to communicate and create - changing their status from user to 'produsers'; breaking the traditional, more closed structure of mass media. New Frontiers in Social Media is an event that will explore how social media will influence our lives in the future. The event will bring together a mix of thought leaders, professionals and academics to answer the questions - How will these technologies evolve? How will they create new experiences for users? and how will they impact social changes? 629 United Kingdom New Frontiers in Social Media is an event that will explore how social media will influence our lives in the future. The event will bring together a mix of thought professionals and academics 2009-02-12 false http://www.use8.net/index.php?pmctsys=us8&pmshow=sm http://events.boxesandarrows.com/events/629 http://events.boxesandarrows.com/event/logo/629/logo4flyer.png digital, social media, swarm teams, swarm theory, use8, user experience, web 20 Wellington New Zealand 2009-02-21 Webstock is New Zealand's web conference, held in mid-February in Wellington. Speakers for Webstock 09 include Bruce Sterling, Ze Frank, Jane McGonigal, Annalee Newitz, Derek Powazek and Heather Champ. Webstock has established a reputation as one of the leading conferences in the world of its type for the web industry. 534 New Zealand 5 full-on days. 8 hands-on workshops. 23 kickarse speakers. 26 must see presentations. Truckloads of design, development, user experience, web standards, content, community, innovation and inspiration 2009-02-16 false http://webstock.org.nz http://events.boxesandarrows.com/events/534 http://events.boxesandarrows.com/event/logo/534/webstock-logo.jpg css, design, html, ia, informationarchitecture, user experience, web standards, webstock New York USA 2009-02-18 The New York City Usability Professionals' Association presents: Designing Outcomes for Usability: The Future of User Experience & Analytics a presentation by Marko Hurst, Director of User Experience at Colangelo Please register at: http://nycupa20090217.eventbrite.com ABOUT THE PRESENTATION Even as the pace of society, business, and the Internet continue to increase, many budgets and time lines continue to decrease. To compound this issue, there is a serious disconnect between business goals, user goals, and what visitors actually do on your site. UX practitioners need a simple and efficient way to reconcile these diverse needs while taking action on their data. Join us to learn about a new method for incorporating quantitative data such as web analytics and business intelligence into your qualitative user experience deliverables: personas, wireframes, and more. The presentation will include discussions of online business models, feedback loops for ensuring cross-discipline collaboration, and ongoing revisions. ABOUT THE SPEAKER Marko Hurst has worked for Fortune 500 companies such as Proctor & Gamble, Unilever, Kraft, Ford Motor Company, and Motorola. Marko also develops artificial intelligence around decision-making. He maintains a blog on analytics at MarkoHurst.com and is the co-author of "Search Analytics For Your Site." With Lou Rosenfeld, Marko is bridging the gap between user experience and web analytics by teaching UX professionals how to use quantitative data without a degree in mathematics. This new direction in industry practice helps companies see where they are leaving money on the table—and how to get it back. ABOUT THE EVENT JPMorgan Chase 270 Park Ave, NYC 10017 (betw. 49–48th, WEST side of Park) Doors open at 6pm. Announcements at 6:30. Presentation, Q&A and optional dinner follow. $15 for non-members; $10 for members; $5 for students. Please visit event page for additional registration details: http://nycupa20090217.eventbrite.com 646 NY NYC UPA presents "Designing Outcomes for Usability: The Future of User Experience & Analytics," a presentation by Marko Hurst, Ux Director at Colangelo. Tue, 2/17 at JPMorgan Chase (270 Park) at 6pm. 2009-02-17 false http://www.nycupa.org. http://events.boxesandarrows.com/events/646 http://events.boxesandarrows.com/event/logo/646/nyc_upa_logo.gif analytics, nyc upa, usability, user experience Philadelphia USA 2009-02-21 Event Details Location: Mad River Bar & Grille 126 Chestnut Street Philadelphia, PA 19106 US Website: http://www.maderiverphilly.com RSVP: Nice, but not necessary: phillychi@gmail.com Mad River Bar & Grille is something different from the Old City lounge scene. There are no ropes or private rooms for bottle service here. Instead, you’ll find a welcoming atmosphere with a good-looking crowd of young professionals who are either meeting friends or making new ones seven days a week. Mad River is Old City’s only place with drink specials every day and serves our upscale pub menu for lunch and dinner daily. Named after a famous ski run in Vermont, Mad River opened on October 8, 2004, and has all the familiar trademarks of this popular East Coast concept, from the copper-top bars to pairs of skis on the wall. As always, we hope to see you there! About PhillyCHI - PhillyCHI is the Philadelphia region’s professional group for those interested in Human-Computer Interaction, User Experience, Usability and other related disciplines. We meet once a month to network and discuss current topics in HCI. Check us out at http://phillychi.acm.org/. About IDSA Philly - Industrial Designers Society of America (IDSA) is the voice of the industrial design profession, advancing the quality and positive impact of design. IDSA’s mission is threefold: * Lead the profession by expanding our horizons, connectivity and influence, and our service to members * Inspire design quality and responsibility through professional development and education * Elevate the business of design and improve our industry’s value More information at: http://www.idsa.org 637 PA Please join us at Mad River Bar & Grille in Philadelphia on Friday, February 20, 2009, for an informal gathering of folks from the user experience and industrial design communities. All welcome. 2009-02-20 false http://phillychi.acm.org http://events.boxesandarrows.com/events/637 http://events.boxesandarrows.com/event/logo/637/PhillyCHI_logo_789x215.png acm, design, happy hour, idsa, idsa philly, information architecture, networking, phillychi, sigchi, social, usability, user experience, user research 2009-02-27 At most companies, designers and engineers live in completely different worlds. For many designers the work of engineering is indistinguishable from magic. This unfortunately makes creating a finely crafted user experience much harder than it should be. Not knowing what is possible or proposing the impossible both hinder the synergy between design and engineering. Understanding the interface engineer's bag of tricks can go a long way to closing the gap between these two worlds. What is now possible in the browser? And what is still hard to do? In this webinar, Bill Scott—author of Designing Web Interfaces (O'Reilly)—will focus specifically on the challenges and the opportunities for DHTML-based web sites and applications. Specific topics include: visual design nuances, ins and outs of images, CSS follies, interactivity, cinematic effects, performance, accessibility, browser advancements and ways to create a common vocabulary. The Benefits Drawing from 25 years of experience in designing and engineering interface solutions as well as leading design and engineering organizations such as Yahoo! and Netflix, Bill will provide a set of guiding principles as well as concrete, real world examples of what is now possible and what is still hard to do given the current technology landscape. This hour-long webinar will help you: * Understand guiding principles that every engineer wished you knew * Avoid wasting effort on designs that will be too expensive to build * Take advantage of advanced capabilities that you can employ in your designs * Be aware of technical advancements that will be coming to a browser near you * Employ strategies for building a common vocabulary between design and engineering 616 Bill Scott will focus specifically on the technical challenges and opportunities for DHTML-based web sites and applications. 2009-02-26 true http://www.rosenfeldmedia.com/webinars/interface-engineering/ http://events.boxesandarrows.com/events/616 http://events.boxesandarrows.com/event/logo/616/bill-scott.jpg experience design, interface engineering, user experience Philadelphia USA 2009-02-27 WHEN: Thursday, February 26, 2009, 6:00 - 8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: John M. Huntsman Hall, Room 260 Wharton School of Business 3730 Walnut Street Philadelphia, PA 19104 Map: http://tinyurl.com/av96yb Parking Info: http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419 Organizations spend countless hours and lots of money worrying over the usability of their sites. But this usually means simply seeing if users can navigate the site, operate widgets, and perform critical functions. Rarely do they ever test to see if users can read, understand, and use the site’s content. This presentation by veteran readability tester Angela Colter, will examine the how’s and why’s of readability testing. ABOUT THE SPEAKER Angela Colter is a freelance usability and accessibility consultant in Philadelphia. She has worked on numerous readability projects for the National Library of Medicine, National Institutes of Justice, and Pfizer. While a senior usability specialist at UserWorks, she was the lead researcher for a Government Accountability Office study on the readability of credit card disclosure materials. Angela is a doctoral candidate at the University of Baltimore researching how to make search engines easier for users with low literacy skills. ABOUT OUR SPONSOR Liberty Personnel Services is a staffing firm formed with the guiding principles of professionalism, integrity and efficiency. We are committed to building long term relationships with our clients, job seekers, and our own employees. Our clients include Fortune 500 companies and small corporations ranging from start-ups to companies over 100 years old. Our proven system enables us to deliver a superior service for both the employer and job seeker. For more information: http://www.libertyjobs.com/. HOSTING ORGANIZATIONS Learn about PhillyCHI at http://phillychi.acm.org/. Learn about the UPA Delaware Valley at http://upadelawarevalley.org/. 648 PA Please join us in Philadelphia on Thursday, February 26, 2009, for a presentation on how’s and why’s of readability testing by veteran readability tester Angela Colter. 2009-02-26 false http://phillychi.acm.org/?p=101 http://events.boxesandarrows.com/events/648 http://events.boxesandarrows.com/event/logo/648/phillychi.jpg acm, design, information architecture, networking, phillychi, readability, sigchi, upa, usability, user experience, user research San Francisco USA 2009-03-04 In this tightening economy, it's more crucial than ever to make explicit the business value of design. Creative managers building the next generation of products and services are confronted with an increasingly demanding set of challenges. If you are a VP, director, or manager involved in product strategy, product development, service design, or design management, this is a prime opportunity to join peers from around the world for two days of inspiration, education and networking, removed from the hustle and distraction of your working life. Confirmed speakers: * Bruce Tempkin - VP, Principal Analyst, Forrester Research * Dan Roam - author of "The Back of the Napkin" * David Bulter - VP, Design, The Coca-Cola Company * Khoi Vinh - Design Director for NYTimes.com * Margaret Gould Stewart - Manager, User Experience, Google * Marty Neumeir - President of Neutron * Margret Schmidt - VP, User Experience Design & Research, TiVo * Sara Beckman - Co-Director of the Management of Technology Program, Haas School of Business InterContinental San Francisco 888 Howard Street San Francisco, CA 94103 Early Bird pricing (until January 31st) Pre-Conference workshop: $445 2-day Conference: $1,795 Regular pricing Pre-Conference workshop: $545 2-day Conference: $1,995 602 CA The MX conference brings thought leaders from Coca-Cola, Google, TiVo, Forrester and others, to show you how smart and visionary management will help you successfully compete in a difficult economy. 2009-03-01 false http://adaptivepath.com/events/2009/mar/ http://events.boxesandarrows.com/events/602 http://events.boxesandarrows.com/event/logo/602/mx-logo.png adaptive path, conference, design, management, mx, user experience Philadelphia USA 2009-03-12 WHEN: Wednesday, March 11, 2009, 5:30-8:00PM WHERE: Alfa Bar, Walnut Room 1709 Walnut Street, Philadelphia, PA Parking & Mass Transit: There are two parking garages located on 16th and Chancellor St. The closest SEPTA stop is the Walnut-Locust station. Invitation: http://www.thebossgroup.com/modules/creative_connects/ Join us for CreativeConnects, a free social event hosted by The BOSS Group for creative, marketing, communications, advertising and web professionals. Come network with colleagues, meet new people, keep up with industry news and get leads on jobs and business opportunities. No formal program, no RSVP required, lite bites and one drink for the first 35 attendees courtesy of The BOSS Group. ABOUT The BOSS Group The BOSS Group is, literally, where talent and opportunity meet. It’s where creative and marketing communications professionals come to find jobs and assignments, resources and industry connections, and where clients find the talent that will help them succeed. We’re committed to meeting the employment needs of employers and individuals with equal success. Our unparalleled staffing expertise for the creative industry and close partnerships with our talent and clients alike offer a true competitive advantage. The BOSS Group is a certified Women’s Business Enterprise. ABOUT PhillyCHI PhillyCHI is the Philadelphia's chapter of the ACM SIG-CHI, a professional and academic group for those interested in user experience, information architecture, usability and other related disciplines. Find more information at: http://phillychi.acm.org/. 663 PA Please join PhillyCHI and CreativeConnects for a joint social this month. Pass the word and meet your colleagues for a drink and conversation at Alfa Bar in Center City Philadelphia. 2009-03-11 false http://phillychi.acm.org/?p=104 http://events.boxesandarrows.com/events/663 http://events.boxesandarrows.com/event/logo/663/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research New Delhi India 2009-03-15 TVD in collaboration with TiE is organising a Web Usability Workshop 'User Centered Design for Revenue Centered Business' Key Speakers: Neha Modgil: She has led various design projects providing better browsing experience for users and helping businesses increase their conversion rates. She has experience in strategising and conceptualising designs for various domains like Ecommerce, Social Networking sites, Web based intranets, banking and finance applications etc. She runs Techved Design which is a User Experience consultancy in Mumbai. The consultancy helps clients understand user behaviour and provide solutions based on User Centred Design Methodology. It also conducts workshops to train people on principles of Usability. Jonathan Roper: He is an expert in online communication and has worked in the area since 1994. Jonathan works extensively across key sectors of government, banking and education. He has led major website strategy and design projects focusing on customer research, Web 2.0, web standards, usability, user/business needs analysis, information architecture/development, interface design, collaborative research and participatory design. He is an associate consultant to Techved Design, based in Mumbai, india. He is also director and co-owner of Parisfirst Partners, based in Melbourne Australia. Workshop Schedule: I. Overview of Usability and User Centred Design II. Benefits of Usability to business of an Organisation III. Knowing your Users and creating Personas IV. UCD Methodology Lunch V. Introduction to Navigation, Information Architecture and Task Flows VI. Home Page Design VII. Web 2.0 Cost: Rs. 3500 for TiE members Rs. 4500 for Non Tie Members. Location: Maple Room, India Habitat Center, Lodi Road, New Delhi For Booking call us at: +91 - 22 - 4016 3004, 09967621912, 09867002191 Write in to us at: info@techved.com, neham@techved.com, moharv@techved.com 655 India Users fail when they try to do something on an e-commerce site. In reality, what happens is that the site fails. Learn how and what makes the process and experience of buying easier for online users. 2009-03-14 false http://techved.com/events.html http://events.boxesandarrows.com/events/655 http://events.boxesandarrows.com/event/logo/655/logo_for_signature.jpg usability workshop, user experience, website usability 2009-03-26 Sustainability is more than a trend, it's a movement that all developers need to better understand. Sustainability is about more than just the environment and encompasses social and financial issues as well. In fact, sustainable solutions are still more easily "sold" in terms of advancements in efficiency, health, and social justice than on the basis of environmental benefits—and that's OK. This "new" movement, now almost 40 years old, has evolved quickly and there are many contemporary examples to learn from. With a short introduction to the issues and frameworks and a concentration on sustainable strategies, all designers, engineers, and managers can make more sustainable design decisions. In this webinar, Nathan Shedroff builds on topics with the highest priorities from his upcoming book, Design is the Problem: The Future of Design Must be Sustainable. Nathan will quickly provide a thorough grounding into the breadth and depth of sustainability, its impact, and its importance. This will serve as a foundation for any designer in any domain to orient themselves and begin to prioritize more sustainable decisions in the products, services, events, and experiences they create. The Benefits In this webinar, you will: * Explore the leading sustainability frameworks, their strengths, and their weaknesses * Learn the best design strategies for incorporating sustainability into design and development decisions * Learn practical steps for integrating sustainable design into any practice * See real world examples of more sustainable solutions * Learn where to turn for deeper learning, resources, and tools 671 Nathan Shedroff will quickly provide a thorough grounding into the breadth and depth of sustainability, its impact, and its importance for designers. 2009-03-25 true http://www.rosenfeldmedia.com/webinars/sustainable-design-webinar/ http://events.boxesandarrows.com/events/671 http://events.boxesandarrows.com/event/logo/671/nathan-shedroff.jpg experience design, green design, sustainable design, user experience Singapore Singapore 2009-03-26 Dell built its reputation on delivering great value directly to its customers. However, changes in the market have forced Dell to adopt new methods in order to continue to deliver what its customers want. This seminar will highlight what Dell is doing in today’s economically challenging times to meet its customers’ expectations and at the same time not forget the core Dell tenants of customization and personalization. What you will learn: - Examples of process adopted at Dell to improve user experience. - Results achieved out of the new processes. - Challenges ahead for Dell to continue to deliver great user experience. About the Speaker: Dr. Greg Breinholt Regional Director UX (User Experience) DELL | Experience Design Group Greg manages the User Experience (UX) team for Dell, Singapore, designing global IT products to Consumer and Business customers. He has more than 16 years experience, working for multi-National companies as a consultant based in both Switzerland and Germany. He previously worked in Singapore at Philips Design, where he managed the Interactive Design team that was responsible for user experience on consumer electronic products. He has a Masters in Ergonomics from Birmingham University, UK, and a Doctorate from the Swiss Federal Institute of Technology Zurich (ETHZ). Greg still finds satisfaction when he can see how the customer’s experience was enhanced by his team’s involvement, regardless of the scale of a project, or the nature of the product or solution. Time: 7:00- 9:00 pm (25 March 2009) Venue: UniSIM Headquarters 461 Clementi Road Staff Lounge (Level 5) Singapore 599491 Fees: Free Registration: Limited seats only RSVP by 23 March 2009 Email: committee@ergoss.org 676 Singapore This seminar highlights the new processes Dell has adopted in this tough economic climate to continue to deliver great customization and personalization experiences for its customers. 2009-03-25 false http://www.ergoss.org/events.htm http://events.boxesandarrows.com/events/676 http://events.boxesandarrows.com/event/logo/676/logo.jpg breinholt, dell, ergonomic society of singapore, ergoss, greg, singapore, unisim, user experience Philadelphia USA 2009-03-27 WHEN: Thursday, March 26, 2009, 6:00-8:00 PM * Meet & Greet from 6:00 - 6:30 PM * WHERE: Tyler School of Art, Room B089 Temple University 2001 N. 13th Street Philadelphia, PA 19122 RSVP: Please let us know you are coming at phillychi@gmail.com. ABOUT THE PRESENTATION Dorothy M. Danforth will discuss various low overhead, high-impact research methods available to Web Designers and UX professionals when creating new products, scenarios for when and how to use these methods, as well as general insights on how to get the most out of early stage R&D processes. Some illustrative examples and ideas from past product-concept research efforts will be provided. Talking points to include: • considerations when developing a UX focused research plan for a new product or concept • how brand and corporate culture can impact and possibly drive interface decisions • how the research process can identify organizational knowledge gaps (and vice versa) • integrating UX research within the creative (visual design) and engineering processes The presentation is open to anyone with interest, but could be particularly helpful for… • Web & Graphic designers who find themselves in the “accidental” UX consultant role • Product managers who would like some ideas on how to better integrate UX research into their product development lifecycles • Early and mid-level career UXD professionals ABOUT THE SPEAKER Dorothy M. Danforth is founder and principal consultant for Danforth Media. http://danforthmedia.com ABOUT OUR SPONSORS Graphic and Interactive Design Program at Tyler School of Art http://www.temple.edu/tyler/gaid.html Aquent http://www.aquent.com PhillyCHI http://phillychi.acm.org/. 677 PA Our March meeting will feature Dorothy Danforth, presenting on the Foundations for a Great User Experience: Crafting Compelling Research Strategies for New Products and Ventures. 2009-03-26 false http://phillychi.acm.org/?p=141 http://events.boxesandarrows.com/events/677 http://events.boxesandarrows.com/event/logo/677/phillychi.jpg acm, design, information architecture, networking, phillychi, sigchi, usability, user experience, user research San Francisco USA 2009-04-04 Good Design Faster will take you from back-of-the-napkin sketching to the presentation and prototyping of design concepts in two fast-paced days. While UX Intensive focuses on deepening expertise in a specific area, Good Design Faster deliberately spans sketching, ideation, group collaboration, and prototyping — giving you a toolkit of light, flexible skills for achieving remarkable productivity in relatively short time. This workshop is highly recommended for anyone working with agile, iterative product teams. Based on workshops that first debuted at UX Week 2008, Good Design Faster brings together our favored techniques for rapid, flexible design and prototyping, and recreates the experience of two high-energy days in the Adaptive Path design studio. Good Design Faster closes with another favored Adaptive Path tradition, an after party! What will be covered? Wireframes aren't enough to overcome new and future challenges of UX. To create great experiences, you need fast, agile, and compelling new tools that generate new ideas and solve tough problems of interactivity, flow, and form. In this hands-on workshop you'll learn methods and build skills to: * quickly sketch and communicate a vivid user experience through storyboards * explore your ideas and build team buy-in around the best experience to design and implement * build interactive prototypes that make your ideas come alive Location: Dogpatch Studios 991 Tennessee Street San Francisco, CA Early Bird pricing (until Jan 31) $1,095 Regular pricing $1,395 603 CA This intense workshop delivers a hands-on guide to the new UX skills required to tackle the design challenges of fluid interactions, service design, and multi-channel experiences. 2009-04-02 false http://adaptivepath.com/events/2009/apr/ http://events.boxesandarrows.com/events/603 http://events.boxesandarrows.com/event/logo/603/logo_ap_180.gif adaptive path, design, interaction, sketching, user experience, workshops Melbourne Australia 2009-04-22 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 639 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-20 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/639 http://events.boxesandarrows.com/event/logo/639/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Canberra Australia 2009-04-23 Indi Young - Mental Models There is no single methodology for creating the perfect web product. But you can increase your odds, and one of the best ways to do this is to really understand users' reasons for doing things. Indi Young's Mental Models workshop will give you the tools to help you grasp, and design for, those reasons. If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don't miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great 'User Experience' is now expected not only of the Usability Specialist, but also of the entire project team. More than ever, web practitioners across all roles within a team are required to have knowledge of and even experience in conducting user research and usability testing. The current economic climate adds to this pressure as businesses strive to get the best from their online investments. This workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. This is a hands on practical workshop combined with discussions on a variety of methods and approaches to implementing usability in the real world. Andy Clarke - Visual Web Design Masterclass Sometimes, in all the excitement about AJAX, APIs, frameworks and other technical whizz-bangs, talk about visual design on the web gets lost. This one day masterclass by the the author of Transcending CSS, Andy Clarke, will inspire you to make the best design possible for the web, and show you how to discover new ideas and new ways of working with CSS and standards based markup. 640 Australia Full day workshops. Indi Young - Mental Models, Lisa Herrod - Web Usability, Andy Clarke - Visual Web Deisgn Masterclass 2009-04-22 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/640 http://events.boxesandarrows.com/event/logo/640/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards 2009-04-24 In the traditional website design process, content requirements definition happens as information architecture develops. In theory, this should successfully set the stage for content development. However, once content development actually begins, projects often implode. Content is late, poorly written, disorganized, and almost never user-focused. The list goes on. Most of us secretly believe that, when it comes to content, this is just the way it goes. But it doesn't have to. When we integrate a more fully realized content strategy process into our website design process, we give writers and reviewers the tools they need to get the job done right the first time, on time. In this hour-long live webinar, Kristina Halvorson will offer step-by-step instructions on how to integrate content strategy into the website design process. She'll also help you understand how a content strategist can bridge the gap between IA requirements and successful content creation. Finally, Kristina will share tactics to help you sell content strategy as a critical part of any website project. The Benefits You will: * Find out why so many web projects implode in the content development phase and how to avoid the associated, unnecessary costs and delays * See web content strategy (and its business value) defined and explained in plain language * Explore ways to introduce content strategy into the user experience design process * See examples of tools that are necessary to plan, create, and manage content 617 Kristina Halvorson will offer step-by-step instructions on how to integrate content strategy into the website design process. 2009-04-23 true http://www.rosenfeldmedia.com/webinars/content-strategy/ http://events.boxesandarrows.com/events/617 http://events.boxesandarrows.com/event/logo/617/kristina-halvorson.jpg content strategy, experience design, user experience, writing Sydney Australia 2009-04-25 Six full day workshops for web designers, developers and managers Indi Young - Mental Models If you are a product designer, user experience professional, or design researcher looking to create better web products for your organisation or clients, don’t miss this full day workshop. Lisa Herrod - Web usability: a holistic approach Creating a great user experience is now expected of the entire project team. This hands on practical workshop is for people who need to understand usability in the context of their role, who want to improve their skills and take a more professional approach to it in their work. Andy Clarke - Visual Web Design Masterclass This one day masterclass will inspire you to make the best design possible for the web, showing you new ways of working with CSS and standards based markup to create beautiful designs using classic typography and layout. Christian Heilmann - Pragmatic, accessible JavaScript in a web services world In this workshop we’ll take a rather messed up old web product and clean it up to make it accessible, easy to maintain and hand over to third parties, and always up-to-date by piggy-backing on web services like Yahoo’s YQL and Pipes, and social systems like Twitter, Flickr and Delicious. Brian Fling - Creating mobile 2.0 web apps More mobile devices can access the Internet than there are desktop computers. More people can make purchases with a mobile phone than have credit cards. But how do you build for it? And how can you make money doing it? In this full day workshop we will find answers to both these questions by creating a mobile application together. Grant Young - Engaging social media This workshop is ideal for anyone considering engagement in social media either at a strategy or tactical level. This is not a technical session and although we will briefly touch on some popular sites, the focus will be on how you and your organisation can effectively and authentically engage participants. 641 Australia Workshops. Indi Young: Mental Models, Lisa Herrod: Web Usability, Andy Clarke: Visual Design, Christian Heilmann: Pragmatic JavaScript, Brian Fling: Mobile 2.0 Web Apps & Grant Young: Social Media. 2009-04-23 false http://roadshow09.webdirections.org http://events.boxesandarrows.com/events/641 http://events.boxesandarrows.com/event/logo/641/logo.gif css, design, information architecture, javascript, layout, mental models, mobile, mobile web, research, social media, typography, usability, user experience, user research, user testing, visual design, web services, web standards Philadelphia USA 2009-05-08 What you get: - 2 exciting keynote speakers: David Pogue and Lou Rosenfeld. - More face-to-face time with expert speakers, gurus and fellow practitioners than most other conferences, partly due to our famous social events - all part of your conference package. - A sales-pitch free environment! - Small, focused sessions with ample opportunity to question and challenge speakers, experts and fellow practitioners. - Provocative and enlightening keynotes and presentations by thought leaders in the industry. - Focused tracks on: Strategy & Governance, Intranet, Web Content Management, SharePoint, User Experience, E-Health Conference background J. Boye’s conferences grew out of our large international Community of Practice. We are in regular contact with our 250+ members from large and complex organisations and we know their agendas and projects. This puts us in a unique position to assess and determine what is happening in every corner of the field at any given time and enables us to put together a relevant program that really reflects the current challenges of our delegates. J. Boye Conferences were born out of the desire to let people share and learn in an open environment; stimulating and inspiring events with presentations, demos, intense discussions and ample opportunity to expand your network in a social, informal campus-style atmosphere. Prices: Prices start at $995 for the pre-conference tutorials. The price for the entire conference including tutorials and social events is $1995. Discounts for early registration and membership are available. 666 PA Knowledge Sharing Summit for Online Professionals. Featuring Lou Rosenfeld & David Pogue as keynote speakers, leading industry experts and lots of case studies! 2009-05-05 false http://www.jboye.com/conferences/philadelphia09/ http://events.boxesandarrows.com/events/666 http://events.boxesandarrows.com/event/logo/666/jboye.jpg david pogue, donna spencer, ehealth, intranet, james robertson, jim hobart, lou rosenfeld, sharepoint, strategy governance, user experience, web content management Philadelphia USA 2009-05-06 Location: Triumph Brewing Company 117 Chestnut St Philadelphia, PA 19106 Phone: (215) 625-0855 Directions: http://www.triumphbrewing.com phillychi@gmail.com (nice, but not necessary) About PANMA The Philadelphia Area New Media Association serves individuals and companies involved in digital development. By offering a professionally and socially friendly environment, PANMA enhances the interconnections in our community, encourages locally trained and educated professionals to make their homes in the Philadelphia region, and increases employment and business opportunities for our industry. The Philadelphia Area New Media Association supports the regional digital development community. We are web designers, graphic artists, database developers, programmers, information architects, marketers and other professionals. About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. 710 PA Come celebrate Cinco de Mayo by joining PhillyCHI and PANMA for a beer, or two! 2009-05-05 false http://phillychi.acm.org http://events.boxesandarrows.com/events/710 http://events.boxesandarrows.com/event/logo/710/PhillyCHI_Logo_200x50.png acm, cinco de mayo, design, happy hour, information architecture, networking, panma, philadelphia area new media association, phillychi, sigchi, social, usability, user experience, user research New York USA 2009-05-13 As designers we often neglect to define a common vision, or coordinating force, behind the scope of what we’re designing or building. Without some means of unifying our efforts we can easily end up with a product or service that falls short of its potential of delivering an optimal user experience. One path to holistic coordination is to employ the concept of themes as used by fiction writers and filmmakers. For storytellers, themes are used as a compass, a means for examining every element in the story for its possible implication with regard to theme. For readers, themes offer a cognitive and emotional response to the story that is often much deeper and more memorable than details of plot. In experience design, themes can be used to pattern and unify product solutions as well as a means of unifying teams, assisting in the work of defining strategy and helping to design for the intangible pleasure, emotion and meaning in experience. By aiming to capture the value and focus of the experience we intend to deliver to users, themes guide us in the design process and, by extension, strengthen the impact and meaning of that experience. 6:30-7:00 networking 7:00-8:00 presentation 8:00-8:30 Q&A Free - RSVP for more information. OUR SPEAKER Cindy Chastain has been exploring ways to engage an audience through storytelling, teaching, writing and design for over twelve years. She is currently the Director of User Experience for Interactive Partners, a New York-based agency specializing in entertainment and media websites. Most recently, she has lead projects for clients such as BBC Worldwide, Showtime, Fuse, Madison Square Garden, Coca-Cola and Unilever. She holds an MFA in screenwriting from Columbia University in New York and earned a BS in Radio, TV, Film from Northwestern University. In addition to moonlighting as a filmmaker and screenwriter, she is in the process of researching a book that explores how storytelling techniques can be used as a framework for design. 706 NY Cindy Chastain, user experience designer and screenwriter, discusses themes as they relate to user experience, how they can be generated by a team and then used in the design process. 2009-05-12 false http://tinyurl.com/ixdanyc-may09 http://events.boxesandarrows.com/events/706 design, design process, information architecture, storytelling, themes, user experience New York USA 2009-05-20 Difficult Conversations in Creative Environments a presentation by Dan Brown, Founder and Principal, EightShapes Every designer faces difficult conversations — defending design decisions, explaining project mishaps, managing conflicting requirements from different stakeholders. Good designers must recognize their strengths and weaknesses not only in creative skill, but also in their ability to interact with others day-to-day. This presentation will establish a framework for evaluating and understanding the interpersonal dynamics of common scenarios in creative projects. With the theory as a backdrop, the second half of the session will focus on skills and techniques for making conversations easier. Dan Brown is founder and principal at EightShapes, LLC, a user experience consulting firm based in Washington, DC. Dan has been practicing information architecture and user experience design since 1995. He is the author of Communicating Design (New Riders, 2006) and a frequent contributer to Boxes and Arrows, UX Matters, the CHI Bulletin, and Interactive Television Today. Dan is a popular speaker at conferences and is an active leader in the DC information architecture community. Doors open at 6:00 p.m. Announcements begin at 6:30 p.m. Non-members $15; Members $10; Students $5 Online pre-payment required at http://nycupa.org. Location to be announced. Special Notes: Please help Dan and EightShapes by participating in the design documentation survey: http://is.gd/u5Iq. NYCUPA elections are coming up soon. Candidates for the offices of President and Vice President will be taking a few minutes to address the audience. Paid members are eligible to vote (and receive discounted entry to events), so join the chapter! 724 NY The NYC chapter of UPA is pleased to announce open registration at http://nycupa.org for Dan Brown's presentation "Difficult Conversations in Creative Environments." Suitable for all creatives. 2009-05-19 false http://nycupa.org http://events.boxesandarrows.com/events/724 career development, design communication, information architecture, interaction design, user experience, visual design Berlin Germany 2009-05-25 The UXcamp Berlin 2009 in brief: *The UXcamp takes place on May 23rd and 24th at the Erwin Schrödinger Zentrum at Berlin`s Humbold University *We like to provide an event to bring together all disciplines and branches of the user experience community and encourage communication, learning and exchange amongst them. *Everyone interested is called to help us shaping the UXcamp 2009, to propose topics, ideas and workshops at www.uxcamp.de *Participation is free. The event is entirely financed by sponsoring. *We expect about 300 guest from Germany and the whole world. *Registration takes place at www.uxcamp.de and is open for all registered members until maximum capacity of 300 participants is reached Call for Participation Entuthiastic, curious anf eager to participate: Please register at www.uxcamp.de, get an overview and make first contacts in advance. The UXcamps lives from your ideas: Everyone is encouraged to propose or request sessions, workshops and ideas at the UXcamp website or via e-mail: orga "at" uxcamp.de Help us making it happen: Please support the UXcamp by becoming one of our sponsors. This is your chance to present your company to the user experience community. For more information write to: sponsoring "at" uxcamp.de or visit http://uxcamp.mixxt.de/networks/wiki/index Contact: The UXcamp 2009 is organised by: Silke Berz, Marlene Böhmann, Ludwig Gatzke, Volker Gersabeck, Silvan T. Golega, Henning Grote, Piet Herbertz, Thomas Kueber, Kai Uhlemeyer, Dr. Luzi Beyer General enquire: orga "at" uxcamp.de Sponsoring: sponsoring "at" uxcamp.de 683 Germany Bringing together: User Experience Designers, Interaction Designers, Information-Architects, Prototype Engineers, Product Managers, Visual Designers, Usability Professionals in a BarCamp-Style. 2009-05-23 false http://www.uxcamp.de http://events.boxesandarrows.com/events/683 http://events.boxesandarrows.com/event/logo/683/uxcamp09_logo.gif barcamp, berlin, conference, free, germany, user experience Ottawa Canada 2009-05-26 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 679 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-25 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/679 http://events.boxesandarrows.com/event/logo/679/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Toronto Canada 2009-05-27 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 680 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-26 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/680 http://events.boxesandarrows.com/event/logo/680/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design 2009-05-29 Visitors don't come to your website for the joy of navigating or searching. They come for the content—the information that answers their questions, resolves their problems, helps them buy what they need, and gets them quickly through whatever task brought them to your site. For many website owners, content = "I have this information I have to get up there." Too often, however, that leads to content with the wrong focus for your site visitors, with too many words in overly large paragraphs organized from the writer's perspective and not from the readers' needs. In this webinar, Ginny Redish will help you shift your focus and understand the power of thinking about content as conversation. Bringing you the practical implications of linguistic research on conversation, Ginny will help you with your content strategy—what information to focus on, where it goes on the web site, how to decide how much to say about a particular web topic, how to organize it on the page, and how to write it. Ginny will help you see why blogs are so popular, why marketing on the web is different from marketing in print, how just a small change in writing can increase conversion rates, how the life of a press release changes radically on web sites. Whether you write content yourself, post content for others, are the IA or designer or strategist on a web development team, you'll find this webinar informative and fun. The Benefits In this webinar, you will: * See many examples from actual web sites * Join Ginny in critiquing web content and seeing how to improve specific examples * See web content strategy (and its business value) defined and explained in plain language * Find out about the reasons behind guidelines for organizing and writing successful content * Learn why marketing too soon on a web site is often counter-productive and how to take advantage of appropriate "marketing moments" * and much more... 618 Ginny Redish will help you determine what information to focus on, where it goes on the web site, how to decide how much to say about a topic, how to organize it on the page, and how to write it. 2009-05-28 true http://www.rosenfeldmedia.com/webinars/content-as-conversation/ http://events.boxesandarrows.com/events/618 http://events.boxesandarrows.com/event/logo/618/ginny-redish.jpg content strategy, experience design, user experience, writing Vancouver Canada 2009-05-29 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 681 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-28 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/681 http://events.boxesandarrows.com/event/logo/681/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Edmonton Canada 2009-05-30 We are pleased to announce a series of presentations of an updated version of the Masterclass that sold out the last two times in Ottawa. We want to ensure everyone has the opportunity to experience Gerry's powerful, captivating, humorous and insightful session. This Masterclass will give you the techniques and arguments to prove that a self-service, top tasks, customer-centric approach will maximize value for your organization, whether you are involved with a government, university, commercial website, or intranet. In Gerry's Masterclass, you will learn: -How to identify the top tasks of your customers. -How to measure the performance of these top tasks -How to create killer web content based on a unique approach developed over five years of research and testing. -The three golden rules of ranking high in search engines. "Gerry has a gift for making the complex simple, the basics fresh, and the important compellingly so. This he accomplished with irrefutable logic, a dollop of wit, and a double serving of passion. The man knows his stuff -- and will make a believer out of you." David Shaw, Asia-Pacific Brand & Communications Manager, HP Services, Hewlett-Packard Company Hosted by Neo Insight Inc. in collaboration with (OCRI) Ottawa Centre for Research and Innovation Don't let others miss out on this opportunity. Please forward this announcement to friends and colleagues (distribution lists too) who have a stake in good Web design. We have several people who have attended previous Gerry McGovern workshops and were so impressed that they have registered again for this Masterclass. Come join us! Seating is limited so reserve your place early! 682 Canada 2009 Masterclass series presented by Gerry McGovern, World-renowned Web content and usability expert 2009-05-29 false http://www.neoinsight.com/workshops/mcgovern-register.html http://events.boxesandarrows.com/events/682 http://events.boxesandarrows.com/event/logo/682/Gerry_McGovern_Masterclass_small-1.bmp carewords, customercentric, gerry mcgovern, ia, information architecture, killer web content, taskonomy, taxonomy, usability, user experience, web design Leiden Netherlands 2009-06-12 The CHI Nederland Conference 2009: Change! offers a forum for discussion and exploration of innovative approaches and contexts to facilitate and design for change in all aspects of research, industry, and society. Featuring multidisciplinary speakers and participants, we hope that this conference will serve as a catalyst to push the boundaries of human-computer interaction (HCI) and user experience design (UxD) as means to achieve positive change by exploring new approaches and contexts. 647 Netherlands CHI Nederland, the Dutch chapter of the ACM Sig CHI, will organize its 13th annual conference on Thursday, June 11th 2009 at Gorlaeus Lab on the campus of Leiden University. 2009-06-11 false http://www.chi-conferentie.nl http://events.boxesandarrows.com/events/647 http://events.boxesandarrows.com/event/logo/647/chilogo.gif art, design, humancomputer interaction, user experience Amsterdam Netherlands 2009-06-13 So be prepared! When you sign up for this conference there is no escape. You will interact and become part of a team (Ux, Business & Analytics people). Together you will compete to win. Don't be fooled by the fact that we’ve created a program with highly inspirational speakers. You will work it yourself, stand up, move about and interact throughout the day. Consider the Keynotes as inspiring "breaks". But don’t expect to sit back and watch. Stay alert! Who will attend Be it (online) marketers and marketing managers, interaction designers, search engine professionals or web analytics experts. Whether they are a direct marketer doing their thing online, an econometrist amazing the CFO with their webmining skills or a interaction designer that can make people click. They are part of a “conversion family” who know how to deliver when called upon. The keynotes As everything on this event. We have a mix of excellent speakers. Hanah Donavan is the Creative Director from Last.FM, Erik Schaffer CEO of Human Factors International and Karl Blanks CEO and founder of The Conversion Rate Experts out of the UK. Before dinner Paul Hughes from Lava Design will give his inspiration vision on Dutch Design to finish the day off. The numbers 150 participants, 15 teams, 15 team captains, 5 cases, 5 sponsors, 3 keynotes, 2 MC’s, 1 inspiring day and 1 winning team! 727 Netherlands Join the experts! With DfC we bring to you one of the most engaging conference formats. We combine Business people, User Experience en Analytics peeps into one group to work on a challenging case. 2009-06-12 false http://www.designforconversion.nl http://events.boxesandarrows.com/events/727 http://events.boxesandarrows.com/event/logo/727/dfc_orgineel_2.jpg amsterdam, analytics, masterclass, online business, user experience, ux King of Prussia USA 2009-06-19 Date: Thursday, June 18, 2009 Time: 6:00 - 8:00 Location: Kildare’s Irish Pub Address: 826 Dekalb Pike, King of Prussia, PA19406 Phone: 610-337-4772 Website: http://www.kildarespub.com/main.php RSVP: phillychi@gmail.com (nice, but not necessary) About PhillyCHI PhillyCHI is the Philadelphia region’s chapter of the ACM SIGCHI, an interdisciplinary academic and professional group interested in Human-Computer Interaction, User Experience, Usability, and other related disciplines. PhillyCHI holds monthly meetings and socials to network and discuss current topics in HCI. For more information visit: http://phillychi.acm.org/. 813 PA Come celebrate the beginning of summer with PhillyCHI in the Western 'burbs. Stop by for a pint and conversation. All PhillyCHI events are free and open to the public, so feel free to invite a friend! 2009-06-18 false http://phillychi.acm.org http://events.boxesandarrows.com/events/813 http://events.boxesandarrows.com/event/logo/813/phillychi_logo_200x50.png acm, chi, design, happy hour, hci, ia, information architecture, networking, phillychi, sigchi, social, user experience, ux NYC USA 2009-06-19 RSVP by Wed, June 17: http://tinyurl.com/nyc-ixda-june IxDA NYC invites you to our June 2009 event: Design Strategy: Building Concentric Circles of Connection A discussion and working session with ROGER MADER and JAKE SAMUELSON Interaction is connection. But what if you can’t connect? How do you design an interaction for someone who can neither see these words, nor hear you speak them? Please join us for the following discussion and working session to apply a tiered strategy to your interaction design challenges in a variety of applications. Noble Desktop will be raffling off a free, 3-day computer graphics training class! The event is free of charge and open to all interested parties. However, for security reasons, only those on the guest list will be admitted. Please bring photo ID. WHEN Thursday, June 18, 2009 6:30 – 7:00pm Networking and light refreshments, provided by Noble Desktop 7:00 – 8:00pm Presentation 8:00 – 8:30pm Networking and Conversation WHERE Google 76 Ninth Ave (entrance at 16th street) New York, NY 10011 http://www.google.com Map: http://tinyurl.com/qn32yd Subway: A, C, E or L to 8th Ave and 14th St. RSVP by Wed, June 17: http://tinyurl.com/nyc-ixda-june See you there! IxDA NYC local leaders 824 NY IxDA NYC June 18- Design Strategy: Building Concentric Circles of Connection A discussion and working session with ROGER MADER and JAKE SAMUELSON RSVP by Wed: http://tinyurl.com/nyc-ixda-june 2009-06-18 false http://tinyurl.com/nyc-ixda-june http://events.boxesandarrows.com/events/824 design strategy, interaction design, ixda, user experience Seattle USA 2009-06-24 ***Special discount with Boxes and Arrows: Get $75 off the registration price when you use the promotion code BOXES UIE is excited to continue our brand new UX workshop - Secrets Behind Designing Great User Experiences; a full-day workshop, based on 10 years of UIE's extensive research, that will deliver new insights and inspire your team to create the best user experiences. Recognized industry leader, Jared Spool, will share information that previously was only available to our biggest clients. You'll learn these secrets: - What you can learn from the design processes behind Apple, Nintendo, and Netflix - How to take your team and designs to the next level - How constructing a solid experience vision is one of the most critical methods for getting your organization behind your UX efforts - What professional magicians know about using the art of illusion to simplify otherwise complex designs An eventful day, with a ton of detailed examples, hands-on exercises, Jared's usual funny material, and, for the first time, live magic tricks! See the details of the full-day program at http://www.uie.com/events/roadshow Get $75 off registration with promotion code: BOXES 628 WA Secrets Behind Designing Great User Experiences is a full-day workshop, based on UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences. 2009-06-23 false http://www.uie.com/events/roadshow http://events.boxesandarrows.com/events/628 http://events.boxesandarrows.com/event/logo/628/uielogo_with_text_a.pdf experience design, jared spool, uie, user experience, ux Denver USA 2009-06-26 ***Special discount with Boxes and Arrows: Get $75 off the registration price when you use the promotion code BOXES UIE is excited to continue our brand new UX workshop - Secrets Behind Designing Great User Experiences; a full-day workshop, based on 10 years of UIE's extensive research, that will deliver new insights and inspire your team to create the best user experiences. Recognized industry leader, Jared Spool, will share information that previously was only available to our biggest clients. You'll learn these secrets: - What you can learn from the design processes behind Apple, Nintendo, and Netflix - How to take your team and designs to the next level - How constructing a solid experience vision is one of the most critical methods for getting your organization behind your UX efforts - What professional magicians know about using the art of illusion to simplify otherwise complex designs An eventful day, with a ton of detailed examples, hands-on exercises, Jared's usual funny material, and, for the first time, live magic tricks! See the details of the full-day program at http://www.uie.com/events/roadshow Get $75 off registration with promotion code: BOXES 627 CO Secrets Behind Designing Great User Experiences is a full-day workshop, based on UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences. 2009-06-25 false http://www.uie.com/events/roadshow http://events.boxesandarrows.com/events/627 http://events.boxesandarrows.com/event/logo/627/uielogo_with_text_a.pdf design, jared spool, uie, user experience, ux DC USA 2009-07-01 ***Special discount with Boxes and Arrows: Get $75 off the registration price when you use the promotion code BOXES UIE is excited to continue our brand new UX workshop - Secrets Behind Designing Great User Experiences; a full-day workshop, based on 10 years of UIE's extensive research, that will deliver new insights and inspire your team to create the best user experiences. Recognized industry leader, Jared Spool, will share information that previously was only available to our biggest clients. You'll learn these secrets: - What you can learn from the design processes behind Apple, Nintendo, and Netflix - How to take your team and designs to the next level - How constructing a solid experience vision is one of the most critical methods for getting your organization behind your UX efforts - What professional magicians know about using the art of illusion to simplify otherwise complex designs An eventful day, with a ton of detailed examples, hands-on exercises, Jared's usual funny material, and, for the first time,live magic tricks! See the details of the full-day program at http://www.uie.com/events/roadshow Get $75 off registration with promotion code: BOXES 626 WA Secrets Behind Designing Great User Experiences is a full-day workshop, based on UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences. 2009-06-30 false http://www.uie.com.events/roadshow http://events.boxesandarrows.com/events/626 http://events.boxesandarrows.com/event/logo/626/uielogo_with_text_a.pdf design, jared spool, uie, user experience, ux Philadelphia USA 2009-07-16 Jared Spool: What Makes a Design Seem Intuitive? Time: 6:00PM - 8:00PM (Social time from 6:00-6:30PM) Location: Bossone Center Auditorium, Drexel University 31st & Market Streets Philadelphia, PA 19104 Driving directions, public transportation, and parking: http://www.drexel.edu/em/directions/directions_uc.html RSVP: phillychi@gmail.com About the Presentation Everyone wants an "intuitive" interface: the users, the designers, and the content publishers. But building them is hard. User Interface Engineering's recent research has given insight into why it's hard and how to get past major obstacles. To build an "intuitive" interface, a designer has to do two things: (1) Take complete advantage of what the user already knows, so what they see is completely familiar to them and (2) make the act of learning anything new completely imperceptible to the user. It turns out, if the interface requires the user to realize they are learning something, the "intuitive" label disappears instantly. In this talk, Jared will show: - How users need both tool knowledge and domain knowledge to complete their tasks - How simple problems with designs can cause big problems for users - What successful teams are doing to create experiences that delight Jared will show examples from Microsoft Word, MSN, Google Talk, Flickr, Avis, and many more. About the Presenter If you've ever seen Jared speak about usability, you know that he's probably the most effective, knowledgeable communicator on the subject today. What you probably don't know is that he has guided the research agenda and built User Interface Engineering into the largest research organization of its kind in the world. He's been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers. 919 PA Please join us as Jared Spool discusses crafting intuitive designs that are not only usable but delight users. All PhillyCHI and UsabilityNJ events are free and open to the public. 2009-07-15 false http://phillychi.acm.org http://events.boxesandarrows.com/events/919 http://events.boxesandarrows.com/event/logo/919/phillyCHI_Logo_200x50.png acm, design, information architecture, jared spool, phillychi, sigchi, upa, usability, usabilitynj, user experience, user research 2009-07-17 Video games have emerged as a dominant entertainment medium among a vast worldwide player base. As more people spend more time interacting with game-based environments, the applicability of these experiences to everyday user interfaces and business applications will become impossible to ignore. And that’s great news, because game-inspired user interfaces can create levels of engagement and interactivity unattainable in conventional software. Businesses embracing the game experience will position themselves at the leading edge of interactive convergence. The Benefits This webinar will: * Provide an overview of game interaction spaces * Look at game design applied in real-world contexts, and * Survey useful interaction patterns found in games Extending Game Design to Business Applications will be of greatest interest to businesses seeking to create intensely involving user experiences for software or Web-based applications and to delight their customer base. 619 In this webinar, John Ferrara will provide an overview of game interaction spaces, look at game design applied in real-world contexts, and survey useful interaction patterns found in games. 2009-07-16 true http://www.rosenfeldmedia.com/webinars/game-design/ http://events.boxesandarrows.com/events/619 http://events.boxesandarrows.com/event/logo/619/john-ferrara.jpg experience design, game design, interaction design, user experience Seattle USA 2009-07-23 The design conference for the here and now. These days, everyone’s having to do more with less. We get that. That’s why Web Design World Seattle is all about teaching you what you need today. Like CSS and markup that’s easy to maintain and broadly accessible. Web typography that carries your message and is beautiful to look at. JavaScript that works. Mobile design that expands your reach. Social networking instead of social not-working. Photoshop, Dreamweaver, and Flash power tips. And the design aesthetics and user experience concepts that make for happier visitors, happier bosses, and — our accountant made us say this — a maximized return on investment. 686 WA Since 1997, Web Design World has helped thousands of Web designers learn what they need to know to make better web sites. We return to Seattle, July 20-22 for more no-fluff instruction. 2009-07-20 false http://webdesignworld.com http://events.boxesandarrows.com/events/686 http://events.boxesandarrows.com/event/logo/686/wdwlogo_red.gif css, design, development, user experience Canberra Australia 2009-08-29 UX Australia 2009 is a 3-day user experience design conference, with inspiring and practical presentations, covering a range of topics about how to design great experiences for people. It will be held on 26-28 August 2009, in Canberra (Australia). The venue is Hotel Realm, a new 5 star hotel in Barton. UX Australia 2009 is a community conference, with presentations proposed from our community and reviewed by our community. 638 Australia UX Australia 2009 is a 3-day user experience design conference, held in Canberra (Australia), 26-28 Aug 2009. 2009-08-26 false http://uxaustralia.com.au/ http://events.boxesandarrows.com/events/638 user experience Brighton United Kingdom 2009-09-05 Now in its fifth year, dConstruct is the affordable one day conference for those designing and building web applications. This year the theme is “Designing for Tomorrow”; bringing together leading thinkers from the fields of ubiquitous computing, interface design, gaming and mobile to explore the challenges facing design in the future. Speakers include Adam Greenfield, Brian Fling, Russell Davies and August de los Reyes. dConstruct takes place on Friday 4th September, in Brighton UK. Tickets go on Sale on the 22nd June at 11AM GMT, and will be £115 + VAT. Follow @dConstruct and @clearleft on Twitter 780 United Kingdom Now in its fifth year, dConstruct is the affordable one day conference for those designing and building web applications. 2009-09-04 false http://2009.dconstruct.org http://events.boxesandarrows.com/events/780 http://events.boxesandarrows.com/event/logo/780/dconstruct-logo.gif brighton, conference, dconstruct, design, development, gaming, interface design, mobile, user experience, ux San Francisco USA 2009-09-19 In 2009 we look laterally at the disciplines that have influenced us. With a mix of inspiring talks from recognized thought leaders and hands-on workshops delivering takeaway skills, this event delivers for user experience professionals at all levels — directors, managers, and practitioners. So far our line up includes: Scott McCloud has been writing, drawing, and examining comics since 1984. He’s best known for his seminal work Understanding Comics, which has developed a cult following among UX professionals and visual thinkers the world around. His most recent notable work is the comic he produced for the release of Google Chrome, a next generation web browser. You can visit him online at http://scottmccloud.com. Erin McKean calls herself a Dictionary Evangelist. She was most recently Chief Consulting Editor, American Dictionaries for Oxford University Press, and was the editor in chief of the New Oxford American Dictionary, 2e. She is the editor of VERBATIM: The Language Quarterly. and the author of Weird and Wonderful Words, More Weird and Wonderful Words, Totally Weird and Wonderful Words, and That’s Amore (also about words). Previously, she was the editorial manager for the Thorndike-Barnhart Dictionaries at ScottForesman, a Pearson company. Genevieve is an Intel Fellow and director of the User Experience Group within the Intel Digital Home Group. Bell joined Intel in 1998 as a researcher in the Corporate Technology Group’s People and Practices Research team – Intel’s first social science oriented research team. She helped drive the company’s first non-U.S. field studies to inform business group strategy and products and conducted groundbreaking work in urban Asia in the early 2000s. Location: The Palace Hotel 2 New Montgomery St. San Francisco, CA 94105 Early Bird pricing $1,795 Regular pricing $2,995 607 CA Produced by Adaptive Path, UX Week is the premier user experience conference. 2009-09-15 false http://www.uxweek.com/ http://events.boxesandarrows.com/events/607 http://events.boxesandarrows.com/event/logo/607/uxweek-logo.jpg adaptive path, conference, san francisco, user experience, ux week, workshops Sydney Australia 2009-10-10 From its humble beginnings as a grass roots conference for standardistas, Web Directions has grown into Australia's web industry conference - run by experts for experts like you. This year's conference keeps true to our roots, while broadening the range of topics covered to make it genuinely an event for your whole team. This year we've got 3 tracks - Design, Development and Business - with leading international and local experts in user experience, interface design, social media, coding and development, SEO, accessibility, interaction design and much more. We think there'll be no better place for people who work on the web in any way at all to learn, connect, share and experience ideas in 2009. Just a few of the names and ideas we'll be covering: * Kelly Goto - design ethnography evangelist and workflow expert * Ben Galbraith - co-founder of Ajaxian & co-lead of Mozilla Foundations Tools team * Elliot Jay Stocks - Famed UK web designer on CSS3 and other designer goodies * Mark Boulton - designer and typography expert on the art and technology of web typography * Christian Crumlish - curator of Yahoo!’s pattern library on designing social interfaces * Deborah Schultz - Procter & Gamble’s Global Strategic Adviser for Social Media & Emerging Technology * Philip Fierlinger - Rapid prototyping * Luke Stevens - Data driven design * Dmitry Baranovskiy - Canvas Web Directions is an experience way beyond all these great sessions though. Fully catered breaks and lunches held at the venue, parties every night, and a Birds of a Feather breakfast all mean no shortage of opportunities to meet the local industry. No matter what size or type of organisation you work in, we guarantee you'll come away from Web Directions feeling enmeshed in the larger web community. 753 Australia Bringing together world experts in design, development and business, Web Directions is the professional and networking event of the year for the Australian web industry. 2009-10-08 false http://south09.webdirections.org http://events.boxesandarrows.com/events/753 http://events.boxesandarrows.com/event/logo/753/logo.gif accessibility, interaction design, interface design, seo, social media, user experience, web, web design, web development Seattle USA 2009-10-30 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods 519 WA Polar bear book co-author Lou Rosenfeld will show you how to analyze users' search queries to tune your site's search, content, metadata, and navigation, and improve your own UCD methodology. 2009-10-29 false http://louisrosenfeld.com/ssa/ http://events.boxesandarrows.com/events/519 http://events.boxesandarrows.com/event/logo/519/lou_new.jpg analytics, information architecture, search, user experience Washington USA 2009-11-10 Does your site have a search engine? If so, you're sitting on an often under-utilized pot of gold: search query data that describes what your customers really want from your site—in their own words. Site search analytics helps you understand and benefit from that data, enabling you to better diagnose and solve a multitude of user experience problems. The result: better content, better navigation, better search, better interface design, and a better user experience. In this day-long workshop, Lou Rosenfeld—co-author of Information Architecture for the World Wide Web and the forthcoming Search Analytics for your Site: Conversations with your customers—will combine lecture, discussion, and extensive hands-on exercises to cover the basics of site search analytics. And he'll show you how spending even an hour a week analyzing your search queries can help tune and improve your site and expose new opportunities for improving your business strategy. You'll learn to: * Understand search logs and relevant analytics reports * Ask the right questions of your query data * Identify where your site's search and navigation are failing, and learn how to fix them * Tune your content to your audience's needs and plug your site's content gaps * Enhance your site's navigation through improved metadata * Design better interfaces for entering queries and for presenting search results * Improve your search engine's configuration * Reinvigorate your user experience methodology by incorporating a method that's truly quantitative, and which helps improve your qualitative methods 520 DC Polar bear book co-author Lou Rosenfeld will show you how to analyze users' search queries to tune your site's search, content, metadata, and navigation, and improve your own UCD methodology. 2009-11-09 false http://louisrosenfeld.com/ssa/ http://events.boxesandarrows.com/events/520 http://events.boxesandarrows.com/event/logo/520/lou_new.jpg analytics, information architecture, search, user experience