New York USA 2006-10-18 Registration: 6:00pm (refreshments served) Presentation: 6:30pm to 8:00pm (includes Q&A) Networking: 8:00pm to 8:30pm Dinner at a nearby restaurant: 8:30pm to whenever (participants pay for their own dinner) Location: Federation of Protestant Welfare Agencies, Laura Parsons Pratt Conference Center, 281 Park Avenue South (at 22nd Street). Usability practitioners are in the enviable position of researching and evaluating new technologies - but are often limited by the tools available for conducting this research. A number of solutions have recently become available to support the process of user research. There are also several emerging technologies that have the potential to change what/how research will be performed in the near future. The presentation will cover the following topics: • The goals and limitations of current user research technologies • Overview of some of the latest user research tools (e.g. remote testing, eye tracking, digital ethnography) • Criteria for evaluating user research technology • Discussion of emerging technology trends (e.g. ubiquitous computing, product integration) and their impact on user research capabilities Attendees to the presentation will gain a better understanding of what user research technology can and cannot do, what tools are currently available to support research, and what may be available in the future. About the speaker: Rob Tannen, PhD, is the Director of Human Factors for Electronic Ink, a sixteen-year old firm that applies product design methodology to creating usable software interfaces. Rob has provided human factors expertise in applications including cockpit displays, emergency dispatch, GPS navigation, equities trading and Web site design. Rob is also a leader of the Industrial Design Society of America Human Factors Section, which promotes human factors and research methods to designers: http://www.humanfactors.typepad.com/idsa/ 82 NY Rob Tannen, PhD, Director of Human Factors for Electronic Ink, presents emerging technologies and tools that have the potential to change what/how user research will be performed in the near future. 2006-10-17 false http://www.nycupa.org http://events.boxesandarrows.com/events/82 design, human factors, user research London United Kingdom 2006-11-17 The first European Market Research Event will take place in London from 13 to 16 November this year. The European Market Research Event positions itself as the "only practitioner led event focused on the business value of market research and consumer insights". It is designed to join market researchers, directors of insights and marketers, to discuss the business value of market research. Speaker come from such companies as Barclays Bank, CNBC Europe, EMI Music, Eastman Kodak, IBM, Intel, LEGO, Lufthansa, Microsoft, Nokia, Pepsico, Price Waterhouse Cooper, Procter and Gamble, Orange, Steelcase, Swisscom Innovations, Unilever and Vodafone. Anne Kirah, Microsoft's senior design anthropologist, is the event's co-chair. The event, which coincides with the UPA's 2006 World Usability Day, is organised in various thematic "special interest groups". Themes are Ethnography, Segmentation, Online Research, Global Research, Media, and Usability. The main conference days (Monday to Wednesday) feature keynote sessions from leading practitioners from Procter & Gamble, Unilever, and authors including James Surowiecki, "Wisdom of Crowds", and Peter Fisk, "Marketing Intelligence". Academics from the London Business School, Northwestern University and other institutions also contribute keynote speeches. The afternoons of the main conference days are devoted to in-depth case-studies on Trends, Product Development, Shopper Insights, Return on Investment, Social Research, Branding, Business to Business, and Best Practices in Applying Market Research. In the months leading up to the event, the blog Putting People First (www.experientia.com/blog) will post several interviews with the organisers and some of the key speakers. During the event the blog will provide live reporting, including some short interviews with key participants. 60 United Kingdom The only practitioner led event focused on the business value of market research and consumer insights. 2006-11-13 false http://www.euromre.com/ http://events.boxesandarrows.com/events/60 empathic marketing, ethnography, qualitative research, user research Copenhagen Denmark 2006-11-14 Jakob Nielsen and Kara Pernice Coyne from Nielsen Norman Group come to Denmark to present their newest research findings. 255 users used a variety of websites to perform real tasks while their gaze direction was recorded by an eyetracker. The resulting 1.2 million fixations indicate where people look on Web pages. The findings have implications for how to design: * homepage layout * page design * search * content and writing * pictures/images 100 Denmark One-day seminar presenting the results from new eyetracking research on how users look at Web pages. 2006-11-13 false http://www.intrateam.dk/Default.aspx?ID=2065 http://events.boxesandarrows.com/events/100 content, denmark, eyetracking, homepages, images, jakob nielsen, search, usability, user research, visual design, writing Philadelphia USA 2007-05-18 Collaging: What Your Users Wish They Could Tell You Date: Thursday, May 17, 2007 Time: 6 - 8 pm * Wine & cheese from 6 - 6:30 pm * Location: Avenue A | Razorfish Philadelphia 417 North Eighth Street, 2nd Floor, Philadelphia, PA 19123 Phone: 267-295-7100 Map: http://tinyurl.com/yptdrt RSVP: phillyCHI@gmail.com - Please RSVP by Monday, May 14th Avenue A | Razorfish will present an overview of the User Research method of Collaging Collaging is an exercise where users select randomly chosen images that represent the type of experience they seek. Users then have a conversation with the moderator about the reasons behind their choices. The data generated from this exercise provides insight into the context users bring to a specific interaction, enabling design teams to create valuable user experiences. This presentation will explain the development of the method of Collaging, how to perform it, when it is useful, when it is not, and how to apply findings. In addition, examples from case studies will be discussed, and a live Collaging exercise will be performed with participants from the audience to generate data used for the new PhillyCHI website. About Our Sponsor: Avenue A | Razorfish is one of the largest interactive marketing and technology services agencies in the world. An operating unit of Seattle-based aQuantive, Inc. (NASDAQ: AQNT), Avenue A | Razorfish synthesizes technology with a great understanding of customer needs and provides solutions through distinct business disciplines, which include: analytics, strategy, technology, media, creative design and user experience. As one of the largest interactive agencies in the U.S., Avenue A | Razorfish offers clients unmatched advertising and Web site development services and unparalleled solutions for managing the complete customer lifecycle through an integrated, online channel. To learn more about Avenue A | Razorfish, please visit: http://avenuea-razorfish.com/index.htm 217 PA Please join us this month at Avenue A | Razorfish Philadelphia for an introduction to Collaging, a research method employed to elicit user attitudes and associations. Space is limited - sign up early! 2007-05-17 false http://phillychi.acm.org http://events.boxesandarrows.com/events/217 http://events.boxesandarrows.com/event/logo/217/phillyCHI-logo.gif avenue a, collaging, delaware, new jersey, nj, philadelphia, philly, phillychi, razorfish, sigchi, user research Chicago USA 2007-11-08 The conference will address User Experience Design and our shifting role as creator, contributor, observer and collaborator. These ideas will be brought to life at the conference as: * guest speakers push our understanding of "experience" in the context of current design frameworks * tutorials extend our skill sets beyond the confines of the monitor, and * presentations of carefully selected papers bring together the worlds of industry & academia to form new narratives Conference Program http://dux2007.com/attend/program.php Tutorials http://dux2007.com/attend/tutorials.php Invited Speakers http://dux2007.com/attend/speakers.php?list Sponsoring Societies: AIGA + ACM SIGCHI & SIGGRAPH 328 IL Conference on Designing for User Experience 2007-11-05 false http://dux2007.com http://events.boxesandarrows.com/events/328 design thinking, user experience design, user research, ux Sunnyvale USA 2008-03-02 Instructor Steve Portigal Steve is the founder of Portigal Consulting, a boutique agency that helps clients discover and act on new insights about themselves and their customers. He has conducted hundreds of ethnographic interviews in homes, public spaces, and work places, interviewing families, hotel maintenance staff, architects, rock musicians, home automation enthusiasts, and radiologists. This course will provide first-hand knowledge and training in core design research methods. At its root, design research emphasizes learning about people and using the insights gained to inform and inspire design. We will focus on exemplary models of what research is, what it looks like, its role in concept generation, and what it produces. Students will develop their own design research philosophy, learn how to think about people, behavior, and culture, as well as the importance of being open to new perspectives. They will also learn tactical skills they can immediately put into practice: how to conduct observations and interviews, find research participants, and interpret and synthesize results as fodder for design and storytelling. As with all Involution Master Academy courses, this class is limited to nine students. This guarantees each student significant interaction with Steve and a unique opportunity to roll up your sleeves and put these ideas into practice with the recognized industry expert on this topic and your eight classmates. It also means that there are very few seats available, so sign up today! 397 CA This course will provide first-hand knowledge and training in core design research methods. 2008-03-01 false http://involutionstudios.com/?p=108&cat=8 http://events.boxesandarrows.com/events/397 http://events.boxesandarrows.com/event/logo/397/logo_involutionstudios.jpg design, design research, research methodology, user research Melbourne Australia 2008-05-17 Web Directions User Experience is a full day two track conference, plus an optional extra day of workshops, focussing on concepts, technologies and techniques for building great user experiences on the web. * Andy Budd (Clearleft) - Interaction design and usability * Robert Hoekman Jr (Miskeeto) - User experience evangelist * Lisa Herrod - User testing * Emily Boyd (Remember the Milk) - Ajax techniques for great user experiences * Cameron Adams - Frontiers of Javascript (workshop) * Donna Maurer - Getting content right * Jackie Moyes (News Digital Media) - Turning research into products * Oliver Weidlich - Mobile web user experience * Steve Baty - Analysing research data * Mathew Patterson (Campaign Monitor) - Designing for email Whatever your role - designer, developer, IA, product and project manager all the way to CIO and CTO - this will be an exciting day of informative, stimulating content to send you home even better enabled to build the web. Conference: $495 (early bird until April 11) Workshops: $450 440 Australia Concepts and techniques for building great user experiences: interaction design, usability and testing, user research and ethnography, Ajax and Javascript, content, designing for mobile and more. 2008-05-15 false http://ux08.webdirections.org/ http://events.boxesandarrows.com/events/440 ajax, interaction design, javascript, testing, usability, user experience, user research Bedford USA 2008-05-22 When you think of TechSmith Morae, you probably think of testing things on a computer screen—like a software application or Web site. But what about testing the iPhone user's experience? Could Morae speed up and simplify a whole range of testing methods, from paper prototyping to in-depth interviews to focus groups? Could it enable unmoderated testing? The Morae development team is hard at work to support all these methods and approaches! In this session, we'll pull back the curtain to give you a peek at what's coming...and demonstrate specific use scenarios. We hope you can join us! Shane Lovellette, the creator of Morae and UserVue, will be here from TechSmith to give us a demo and explain the benefits of using the new version of Morae and UserVue for conducting, recording, observing, analyzing, and presenting the results of in-person and remote user research tests. Summary: The demo will cover how to: collect local and remote test session data, observe test sessions in local and remote environments, and analyze test sessions with the advanced analytical capabilities of the new v. 3.0 of Morae Manager (not out yet!) and UserVue. We will learn about automated and aggregated usability metric analysis, graphing and reporting, as well as creating video highlight presentations. For those of you who already use Morae and UserVue, Shane will answer any questions you have about the products and give us all a demo of the new version of Morae 3. About Shane Lovellette: Shane Lovellette is the product manager for Morae and UserVue. Shane came to TechSmith with over eight years of management and production experience in video and television. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 466 NH In this session, we'll pull back the curtain to give you a peek at what's coming from Techsmith...and demonstrate specific use scenarios. We hope you can join us! 2008-05-21 false http://www.nhupa.org http://events.boxesandarrows.com/events/466 http://events.boxesandarrows.com/event/logo/466/upa_logo_-_yahoo.jpg morae, techsmith, usability, usabiliy testing, user research, user testing, uservue San Francisco USA 2008-11-08 A half-day conference with five distinguished members of the Bay Area’s UX community discuss advanced topics in UX and user research. Talks include: "How to Lie with Design Research" Dan Saffer - Author, “Designing for Interaction" "Research and Design: Ships in the Night?" Steve Portigal - Portigal Consulting "How Mental Models Helped Teams Do What They Dreamed" Indi Young - Author, “Mental Models: Aligning User Strategy with Business” "The Autodesk Web Research Truth" Maya Pacheco - Senior Product Manager, Autodesk "Ten Years of Wasted Research" Nate Bolt, El Presidente, Bolt | Peters Also, you'll hear each speaker answer this question with a straight face: "Is research for scared, safe people?" Stay afterwards for a drink-and-schmooze with a crowd of UX luminaries, professionals, and amateurs alike! Space is limited, so learn more and register at userresearchfriday.com today! 555 CA A half-day conference with five speakers discussing advanced UX topics. Learn the answer to the question, "Is research for scared, safe people?" Come for the talks, stay for the drinks! 2008-11-07 false http://www.userresearchfriday.com http://events.boxesandarrows.com/events/555 http://events.boxesandarrows.com/event/logo/555/urf.png autodesk, dan portigal, dan saffer, design, design research, drinks, friday, halfday conference, indi young, maya pacheco, mental models, nate bolt, schmoozing, usability, user research, ux, web research