Philadelphia USA 2006-10-18 When: Refreshments & Networking: 6-6:30pm Presentation: 6:30pm – 8ish Where: UPenn Campus - exact room TBD Summary: Come and get a behind the scenes look into the actual process used to solve design problems behind the creation of... ~QVC Active - Mike Madaio, Chief Internet Architect, QVC.com The first US real-time two-way interactive TV shopping service. Viewers use their remote control to make purchases in a real-time environment, just as the product is being showcased on TV. ~Russound UNO-TSV Smart Color Touchscreen - Kyle Pero, Founding Principal, Usable Interface A touchscreen device that controls a multiroom entertainment system, lighting and climate control. Users can easily decide what music they’d like to play and what mood they want to set in different rooms in their home. ~In-Stadium seat-based ECommerce Platform - Bill Bulman, Partner, MessageFirst A kiosk-based Rich Internet Application that allows sports fans to purchase concessions and merchandise from their seats. Fans feel closer to their team, while the team learns important consumer data from their fans. Each of these products are very different, but some of the same user-centered design methods were used in their creation (i.e. contextual inquiries, paper prototyping, user testing, etc). Attendees will learn which methods were used, as well as, why and how they were implemented. Research findings, insights, and lessons learned will all be shared. ---------------------------- About PHICHI: PHICHI is the Philadelphia region's chapter of the Association of Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI - http://sigchi.org/). Would you like to be notified of all upcoming PHICHI events? Please join our yahoo group: http://groups.yahoo.com/group/phillychi/join PHICHI meetings are ALWAYS open to anyone who is interested in attending. Membership to the ACM is NOT required. Hope to see you all there! 80 PA Get a behind the scenes look into the actual process used to solve design problems behind the creation of three very different offline products. 2006-10-17 false http://events.boxesandarrows.com/events/80 http://events.boxesandarrows.com/event/logo/80/logo.jpg case study, chi, contextual inquiry, ia, paper prototyping, product design, user testing, ux Seattle USA 2006-10-29 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 71 WA 7-day conference (also in London in November with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-10-22 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/71 http://events.boxesandarrows.com/event/logo/71/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, management, mobile devices, nielsen norman group, personas, seattle, tog, usability, user testing, windows vista London United Kingdom 2006-11-12 3 plenary sessions (keynotes): * The Future of Design (Don Norman, Nielsen Norman Group) * Designing the Windows Vista User Experience (Tjeerd Hoek, Microsoft) * Mobile Usability (Christian Lindholm, Yahoo!) 29 full-day tutorials: * Fundamental Guidelines for Web Usability * Fundamental Guidelines for Application Usability * Introduction to User Testing * Interaction Design 1 and 2 * Eyetracking Web Usability * Information Architecture * Content Usability 1 and 2 * Rapid Iterative Design * The Persona Lifecycle: Creating and Communicating User Personas * Getting from User Data to Design Fundamentals of Internet Marketing * Web Metrics: Assessing Website Performance * Advanced User Testing * How to Communicate Test Results * Communicating Design: User Experience Documentation * Designing Complex Applications and Websites * Managing User Experience Strategy: Lessons from eBay and Beyond * Intranet Usability 1 & 2 * Email Newsletter Usability * Lightweight Content Management: Blogs and Wikis * Content Management for Websites and Intranets * Designing B2B Websites * Managing a User Experience Team * Designing Multi-User Services: Lessons from Social Psychology * Instant Visual Communication * Making Search Work Speakers: Scott McCloud Jenn Anderson, 3Across Tamara Adlin, Adlin, Inc. Dan Brown, Computech, Inc. Nancy Dickenson & Christian Rohrer, eBay John Morkes & Lynn Pausic, Expero Inc. Martin White, Intranet Focus Tjeerd Hoek & John Pruitt, Microsoft Kara Pernice Coyne, Hoa Loranger, Jakob Nielsen, Chris Nodder, Donald A. Norman, Amy Schade, & Bruce “Togâ€? Tognazzini, Nielsen Norman Group Jill Strawbridge, Symantec Jim Sterne, Target Marketing Janice Rohn, World Savings Bank John Boyd & Christian Lindholm, Yahoo! 72 United Kingdom 7-day conference (also in Seattle in October with the same program). 3 evening keynotes and 29 full-day tutorials on many aspects of usability and user experience, from intro to advanced. 2006-11-05 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/72 http://events.boxesandarrows.com/event/logo/72/nnglogo-invoice.jpg applications, cms, don norman, eyetracking, information architecture, interaction design, jakob nielsen, london, management, mobile devices, nielsen norman group, personas, tog, usability, user testing, windows vista Merrimack USA 2007-10-31 Abstract: In usability testing, we strive to eliminate bias so that the results will be accurate. But what is bias anyway? How does it affect our results? What can we do about it? And are we, as usability specialists, truly objective? Usability consultant Carolyn Snyder will lead a stimulating discussion about bias in usability testing - something we encounter on a daily basis but may not consciously think about. There are many sources of bias in usability testing, from users to tasks to reporting. Every testing methodology is biased, and so are we as facilitators. But bias is not something to be shunned. Instead, we need to understand its sources and weigh its effects. Sometimes, bias can even be harnessed to serve our purpose. Come to this presentation and you'll never look at your testing methods the same way again! Bio: Carolyn Snyder is an independent usability consultant in the greater Boston area. In the past 15 years she has conducted hundreds of usability tests on dozens of products and interfaces. Carolyn is the author of the book Paper Prototyping (she'll give away a copy at this presentation) and co-author of two books on web site usability. She has a BS in Computer Science and an MBA, both of which have biased her perspective :-). More information concerning Carolyn's consultancy is available at Snyder Consulting (http://www.snyderconsulting.net ). 343 NH Carolyn Snyder will be presenting on Bias in Usability Testing. What is bias and how does it affect our testing results? After this presentation you'll never look at testing methods the same way! 2007-10-30 false http://tech.groups.yahoo.com/group/nh-ux/ http://events.boxesandarrows.com/events/343 usability, usability testing, user testing New York USA 2008-04-13 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in San Francisco, London (UK), and Melbourne (Australia). 377 NY Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-04-07 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/377 http://events.boxesandarrows.com/event/logo/377/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web London United Kingdom 2008-05-25 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York, San Francisco, and Melbourne (Australia). 378 United Kingdom Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-05-19 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/378 http://events.boxesandarrows.com/event/logo/378/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Bedford USA 2008-05-22 When you think of TechSmith Morae, you probably think of testing things on a computer screen—like a software application or Web site. But what about testing the iPhone user's experience? Could Morae speed up and simplify a whole range of testing methods, from paper prototyping to in-depth interviews to focus groups? Could it enable unmoderated testing? The Morae development team is hard at work to support all these methods and approaches! In this session, we'll pull back the curtain to give you a peek at what's coming...and demonstrate specific use scenarios. We hope you can join us! Shane Lovellette, the creator of Morae and UserVue, will be here from TechSmith to give us a demo and explain the benefits of using the new version of Morae and UserVue for conducting, recording, observing, analyzing, and presenting the results of in-person and remote user research tests. Summary: The demo will cover how to: collect local and remote test session data, observe test sessions in local and remote environments, and analyze test sessions with the advanced analytical capabilities of the new v. 3.0 of Morae Manager (not out yet!) and UserVue. We will learn about automated and aggregated usability metric analysis, graphing and reporting, as well as creating video highlight presentations. For those of you who already use Morae and UserVue, Shane will answer any questions you have about the products and give us all a demo of the new version of Morae 3. About Shane Lovellette: Shane Lovellette is the product manager for Morae and UserVue. Shane came to TechSmith with over eight years of management and production experience in video and television. RSVP: Please send RSVPs to info@nhupa.org so we have an idea of the head count for the venue and refreshments. 466 NH In this session, we'll pull back the curtain to give you a peek at what's coming from Techsmith...and demonstrate specific use scenarios. We hope you can join us! 2008-05-21 false http://www.nhupa.org http://events.boxesandarrows.com/events/466 http://events.boxesandarrows.com/event/logo/466/upa_logo_-_yahoo.jpg morae, techsmith, usability, usabiliy testing, user research, user testing, uservue San Francisco USA 2008-06-22 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York City, London (UK), and Melbourne (Australia). 379 CA Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-06-16 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/379 http://events.boxesandarrows.com/event/logo/379/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web Melbourne Australia 2008-07-27 3-day intensive camp on Usability in Practice 3-Day immersion: Interaction Design with Bruce "Tog" Tognazzini Specialized full-day tutorials: (*) Fundamental Guidelines for Web Usability (*) Application Usability 1: Page-Level Building Blocks for Feature Design (*) Application Usability 2: Dialogue and Workflow Design (*) Intranet Usability 1 (*) Intranet Usability 2 (*) Websites That Sell: The Role of Motivational Psychology in Website Design (*) Email Newsletter Usability (*) Writing for the Web: Content Usability Come for as few or as many days as you like. The same program is also offered in New York City, San Francisco, and London (UK). 380 Australia Beyond the typical conference experience, offering a 3-day usability camp, a 3-day intensive session on interaction design, and several specialized, day-long tutorials that get both broad and deep. 2008-07-21 false http://www.nngroup.com/events/ http://events.boxesandarrows.com/events/380 http://events.boxesandarrows.com/event/logo/380/nnglogo-invoice.gif application design, content, email usability, intranets, newsletters, ucd, usability, user testing, web design, writing for the web