Banff Canada 2006-09-17 Canux is the annual Canadian User Experience workshop. Canux is a non-profit grassroots event that brings world-class instructors together with practitioners for hands-on learning. It’s a small gathering, limited to 75 participants, with a focus on practical skills for user experience professionals - designers, information architects, interaction designers, front-end architects, usabilitistas, and anyone else who’s passionate about making things work well for people. 33 Canada Canux, the Canadian User Experience workshop, is a grassroots event that brings world-class instructors together with UX practitioners for hands-on learning. 2006-09-14 false http://www.canux2006.com/ http://events.boxesandarrows.com/events/33 design, ia, information architecture, user experience, ux, workshop Vancouver Canada 2007-01-27 Bob takes you step-by-step through a proven system to solve the hardest CM issues. Throughout your two day intensive sessions you will build your own content strategy and model using proven best practices and Bob's own industry driving methodologies. ****$1495 Canadian / $1345 US **** Day 1: Learn the "Business Smarts" required for a successful content management strategy: - Set goals that benefit your company's bottom line - Build a realistic business case to meet the goals - Get support from above and from the business units - Get the funding you need - Avoid departmental wars Day 2: Learn the "Nuts and Bolts" of content modeling, the key to linking business goals with technology: - Balance the sources and consumers of content - Balance the Web against other delivery channels for your content - Create a content domain to limit scope creep - Devise a set of content types for content organization content creation, storage, and delivery - Define taxonomies and other access structures to organize and target your content - Design for future growth and inevitable change - Determine how to reuse content and display it on Web pages and beyond - Use XML and database technologies to store and publish content "Provided tools to be able to look at information management in the larger context of organizational goals." --Alan Rosenthal, Microsoft Corporation Leading the workshop is information management professor and long-time consultant Bob Boiko. Bob (literally) wrote the book on content management, The Content Management Bible (2004, Wiley & Sons) is in its second edition and has become the gold standard for content management professionals. Bob's dynamic presentation style keeps him consistently on the list of most-requested speakers at IT and business conferences. His methodology has been applied to organizations of all sizes, from small non-profit organizations to major corporations in North America, Europe and Asia. 128 Canada An intensive 2-day workshop on building information strategy, then designing and modeling information systems presented by industry-leading consultant, author, and teacher, Bob Boiko. 2007-01-25 false http://www.metatorial.com/seminar.asp?code=BaA http://events.boxesandarrows.com/events/128 boiko, cm, cms, content, information, it, mamagement, modeling, strategy, system design, workshop Ottawa Canada 2007-04-14 This workshop is geared towards a broad audience including government employees, product managers, business strategists, CTOs, CIOs, marketing specialists, communication experts, technology experts and human-computer interaction specialists, but especially those who are web designers. In the first half of the day Peter Merholz and Maggie Fox address the topic of Web 2.0 as a social media. They will cover the business rational for Web 2.0 development and provide motivation for development in this area. Many case studies will be reviewed. In the second half of the day Mike Atyeo addresses more detailed issues such as designing and testing Web 2.0 applications, particularly highly interactive AJAX applications. The important issue of accessibility will be addressed by Derek Featherstone, an expert in this particular field. The more structured part of the workshop will finish with a panel of our presenters. This will be an opportunity for participants to ask any final questions and for presenters to deliver key take-home messages. Following the panel session, attendees who are interested will then participate in an informal "unconference". This will be an opportunity for attendees to talk some more with the presenters and with each other and unwind. The aim is for all attendees to leave the day with a clearer idea of how social media can benefit their organizations and to know how to make their great ideas become a reality. 182 Canada Web 2.0 is impacting all areas of our interaction from the details of using AJAX widgets, to collective decision-making and organization, privacy, and, especially social networking. 2007-04-13 false http://capchi.org/workshop http://events.boxesandarrows.com/events/182 http://events.boxesandarrows.com/event/logo/182/logo_thehumanweb_sm.gif ajax, canada, chi, derek featherstone, maggie fox, mike atyeo, ottawa, peter merholz, unconference, usability, web 20, workshop New York USA 2007-10-17 As we venture beyond Web 2.0 and the undisciplined, unbalanced quest for sexy Ajaxian interaction at the expense of usability, findability, and accessibility, how do we reconcile the timeless principles of design and organization with new transmedia models of interaction, co-creation, tagging, and user participation? In this advanced seminar, Peter Morville draws upon stories, examples, case studies, and discussions to explore the future present of information architecture and user experience. Topics include: * Integrating product development, information architecture, and interaction design to create good experiences and sustainable value (real Web 2.0 case studies that take the discussion beyond de.licio.us and Flickr platitudes). * Designing next-generation enterprise search systems that combine best practices in taxonomies and tagging with search analytics, guided navigation, thesauri, clustering algorithms, and rich result interfaces. * Evaluating the multi-channel challenges and real-world opportunities presented by ambient findability and the emerging Internet of objects. About Peter Morville Peter Morville is widely recognized as a founding father of information architecture. He co-authored (with Louis Rosenfeld) the best-selling book, Information Architecture for the World Wide Web, and has consulted with such organizations as Harvard, IBM, the International Monetary Fund, Microsoft, the National Cancer Institute, and Yahoo!. Peter is president of Semantic Studios, co-founder and past president of the Information Architecture Institute, and a faculty member at the University of Michigan. His work has been featured in many publications including Business Week, The Economist, Fortune, The Washington Post, and The Wall Street Journal. Peter's latest book, Ambient Findability, was published in 2005. He blogs at findability.org. 301 NY As we venture beyond Web 2.0, how do we reconcile the timeless principles of design and organization with new models of interaction? Come explore this question in a seminar with Peter Morville. 2007-10-16 false http://smartexperience.org/classes/ia-30/ http://events.boxesandarrows.com/events/301 http://events.boxesandarrows.com/event/logo/301/smartexperience.gif class, findability, ia, morville, new york, ny, nyc, seminar, web 20, workshop Los Angeles USA 2007-10-24 Imagination meets innovation at FITC Hollywood, a festival for new media designers and developers. Two days of panels and presentations featuring top creative and business talent working in animation, motion graphics, online video, rich media and the Web. Highlights of FITC Hollywood include: * Over 50 presentations and panels * Presentations from Adobe, Big Spaceship (Joshua Hirsch), Tailer Park, and others * Pre-festival animation workshop * Free ‘Get A Job’ evening event * Parties and other networking opportunities 337 CA FITC Hollywood is the 'Do It Yourself' festival for new media designers and developers. Two days of panels and presentations featuring top creative and business talent. 2007-10-22 false http://http://www.fitc.ca/hollywood http://events.boxesandarrows.com/events/337 http://events.boxesandarrows.com/event/logo/337/FITCHolly200x200.jpg animation, conference, design, entertainment, fitc, motion graphics, online video, rich media, technology, workshop Boston USA 2007-11-09 Register for all 4 days by October 23rd with the promotion code BOXES to receive $30 off each day and a limited-edition UI12 iPod video http://www.uiconf.com BOXES promo code cannot be combined with any other special offer or promotional code, and is only valid for 4 day registrations. For the User Interface 12 Conference ( http://www.uiconf.com ), Jared M. Spool and his team of usability researchers have asked the most forward thinking minds in the world of usability to present on today's most pressing design topics. For 4 full days, you'll learn in-depth techniques from these top experts, and come away with the knowledge and confidence necessary to tackle your biggest design challenges. Now in its twelfth year, the UI12 Conference examines the most critical web design and usability issues facing designers, information architects, and usability professionals. Topics include: Agile Development, Task-based Information Architecture, Usability Testing, Visual Design, Building Innovative Designs, Communicating with Comics, Interaction Design, and Designing with CSS. On Monday, November 5th, you'll have the chance to attend one of four full-day seminars from Larry Constantine, Gerry McGovern, Rolf Molich, or Luke Wroblewski. On Tuesday, November 6th, you'll have the chance to attend several of the informative and entertaining 90-minute Featured Talks from each of our conference speakers, as well as the UI12 Conference Keynote presentation from Jared M. Spool. On Wednesday, November 7th, you'll have the chance to attend one of four full-day seminars from Scott Berkun, Kevin Cheng, Kim Goodwin, or Cameron Moll. We'll cap off the week on Thursday, November 8th, with our Showcase Seminar Day, where you can choose between UIE's most popular seminars. 196 MA User Interface 12 is being held November 5-8, 2007 in Cambridge, MA. We've lined up fantastic speakers giving full-day seminars and short talks on today's most pressing usability and design issues. 2007-11-05 false http://www.uiconf.com http://events.boxesandarrows.com/events/196 http://events.boxesandarrows.com/event/logo/196/ui12-badge.gif agile development, book, book seller, comics, content, content management, css, design, designer, developer, engineering, folksonomy, information architecture, innovation, interaction, interface, jared spool, management, personas, professional, seminar, social, social web design, taxonomy, testing, tutortial, ucd, uie, usability, user, ux, visual design, web application, web site, workshop Bristol United Kingdom 2007-11-09 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can’t imagine your life without them. This one-day workshop is designed to give those attending a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management, project managers, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. 325 United Kingdom This one-day workshop is designed to provide a practical, hands-on overview of the User-Centred Design (UCD) process and how it can enhance the user experience of websites and applications. 2007-11-08 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/325 http://events.boxesandarrows.com/event/logo/325/design5print.png bristol, training, ucd, usability, workshop Vancovuer Canada 2007-11-16 This intermediate-to-advanced workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. Workshops are led by Adaptive Path's team of experts. 263 Canada This workshop series examines the four key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2007-11-12 false http://www.adaptivepath.com/events/2007/nov http://events.boxesandarrows.com/events/263 adaptive path, design, strategy, user experience, ux, vancouver, workshop Bristol United Kingdom 2008-01-25 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can't imagine your life without them. This one-day workshop is designed to give those attending a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods that can be used to enhance the usability and user experience of a websites and web applications. The workshop is suitable for senior management, project managers, developers, marketing professionals, business analysts and anyone else who want to find out more about the benefits that a UCD approach can bring to their organisation. 371 United Kingdom A one-day workshop designed to give a practical, hands-on overview of the User-Centred Design (UCD) process and the range of methods that can be used to enhance user experience. 2008-01-24 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/371 http://events.boxesandarrows.com/event/logo/371/design5print.png bristol, training, ucd, usability, workshop Brighton United Kingdom 2008-06-03 There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users' reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Those in the field of cognitive research have been describing and defining mental models for a few decades. Mental models are the most effective way to align design strategy with your users' behavior, and to approach your design from the understanding of the end user. Mental models are representations of people's behavior, philosophies, and emotion around how they accomplish something, regardless of which tools they use. In this full-day workshop, Indi Young, author of Mental Models: Aligning Design Strategy with Human Behavior, will teach you how to better understand the user experience through the use of mental models before making design and strategic decisions. Mental models provide design teams with a very clear picture of what their users are trying to accomplish, so the product or design can be structured accordingly. Who? Indi Young is an applications and navigation guru who began her work in Web applications in 1995. She specializes in gathering user research data to create mental models for use in business/user gap analysis. A founding partner of Adaptive Path in 2001, she has worked with an impressive collection of clients. Indi recently finished writing her long-awaited book, Mental Models: Aligning Design Strategy with Human Behavior published by Rosenfeld Media. How much? The workshop costs £395 per person but Early bird tickets are available until May 7th for £345 per person. Places are limited to just 25 people to keep the workshop nice and intimate. Visit the Clearleft website to book. 464 United Kingdom This workshop is for web designers, product designers and marketing professionals who want to uncover their customer needs at a deeper level 2008-06-02 false http://clearleft.com/training/indiyoung/ http://events.boxesandarrows.com/events/464 http://events.boxesandarrows.com/event/logo/464/clearleft.gif user experience, ux, workshop Chicago USA 2008-06-24 FITC returns to Chicago with two full days of presentations, workshops and networking opportunities at Chicago City Center Hotel & Sports Club. This is the second year for the event, which includes a strong local contingent represented by Samuel Agesilas Pastel (http://www.levelofindustry.com/) and Zack Stepek (http://www.cravemg.com/). Richard Galvin, technical product manager for Flash at Adobe Systems (http://www.adobe.com/), kicks off FITC Chicago with a sneak peek at some of the new technologies currently in development at Adobe Systems. Avi Muchnick follows with a first look at the tools currently in the Aviary (http://a.viary.com/) product pipeline.This new suite of sophisticated web applications for designers, 3D modelers, and artist of all genres, is one of the most talked-about projects of the year. Confirmed presenters include: Eric Natzke, Sean Koriakin (Imaginary Forces), James Paterson (Presstube.com), Jon Ruppel (schematic), Jason Theodor (Critical Mass) and R. Blank (AlmerBlank). 480 IL FITC Chicago is a two-day event for the design and technology community, featuring instructive and illuminating presentations, and invaluable networking opportunities. 2008-06-22 false http://fitc.ca/chicago http://events.boxesandarrows.com/events/480 http://events.boxesandarrows.com/event/logo/480/FITC_CO08_400x150.jpg actionscript, adobe, aviary, conference, design, fitc, flash, flex, technology, workshop Bristol United Kingdom 2008-10-17 Traditional web and software development is changing. Competitive advantage is no longer about who has the most features. It is about user experience. Products and services that are so practical and easy to use that you can’t imagine your life without them… This one-day workshop is designed to provide an insightful, practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods and tools that can be used to enhance the user experience of websites, applications and products. The workshop is of interest to anyone who has infuence in product design decisions, including project managers, senior management, developers, marketing professionals, business analysts and graphic designers. The workshop focuses on four key areas: * The strategic benefits of UCD * Understanding your users * Design and prototyping * Testing and evaluation WHAT DO PEOPLE SAY ABOUT THE WORKSHOP? "Concise, informed and makes you want to stay for more. Always a good sign for a course. Highly recommended." "As course facilitators, Stuart and his co-facilitator Darius Kumana, were excellent: approachable, pragmatic, highly knowledgeable, and passionate about their subject." REGISTRATION AND FURTHER INFORMATION The workshop costs £295+VAT per person. To register or find out more, visit http://www.pureusability.co.uk/ucdworkshop 533 United Kingdom This one-day workshop provides a practical, hands-on overview of the User-Centred Design (UCD) process and the range of different methods and tools that can be used to enhance user experience. 2008-10-16 false http://www.pureusability.co.uk/ucdworkshop http://events.boxesandarrows.com/events/533 http://events.boxesandarrows.com/event/logo/533/design5print.png training, uk, usability, user experince, workshop Brighton United Kingdom 2008-11-29 Usability tests are an excellent way of discovering problems with a product or service. Commissioning a dedicated usability lab will provide a high degree of scientific rigour but obviously comes at significant cost. Instead of a single academic evaluation, why not bring your testing in-house and run it alongside your design and development process? Two or three quick-and-dirty usability tests will not only provide better results but will also allow you to iterate your product between tests, ultimately leading to a more refined product. Usability testing needn’t cost the Earth. In fact, there’s no need for all that expensive equipment, a dedicated lab and or even expert evaluators. It’s entirely possible to run a test at your own office, a cafe or even your test participant’s home. Who? This training course is taught by Clearleft’s Creative Director, Andy Budd. Andy is the creator of Silverback, the popular usability testing software for designers and developers. When? The workshop will take place on Friday, November 28th, 2008 from 9:30am until 5:00pm. Where? 28 Kensington Street is in the heart of Brighton’s trendy North Laine, within easy walking distance from the train station. How much? Places costs £345+VAT per person if booked before October 17th. After that, workshop places will cost £395+VAT per person. Places are limited to keep the workshop nice and intimate. 544 United Kingdom In this workshop you’ll learn everything you need to know about planning, organising and moderating your own guerrilla usability tests. 2008-11-28 false http://clearleft.com/training/usability-testing/20081128/ http://events.boxesandarrows.com/events/544 http://events.boxesandarrows.com/event/logo/544/clearleft.gif guerrilla usability testing, usability testing, workshop london United Kingdom 2009-02-04 Community is an elusive and ever changing beast. It can be used to empower amazing start ups or it can be a tool of destruction and obsession. This workshop will help you understand how to use the community as a tool and what is required to sustain a growing community. A vibrant community is a living thing that requires nurturing. By the end of this workshop, you should be able to define your community, how to encourage interaction and understand the life-cycle of a community member. If you believe that having a community is CRITICAL to the success of your enterprise, this is where you should be. Also, be forewarned: Your instructor will probably make fun of you in front of others. Be a good sport. 591 United Kingdom Ben Huh of "I Can Has Cheezburger" Just Add Community: The Practical How-To Guide to Winning Over Users one At A Time 2009-02-03 false http://carsonworkshops.com/2009/benhuh/index.html http://events.boxesandarrows.com/events/591 http://events.boxesandarrows.com/event/logo/591/logoColourGrey-small-1.jpg carsonified, designer, developer, internet, web, workshop London United Kingdom 2009-02-11 Being a great designer or developer is only half the battle. You also need to be able to promote and sell your services, unfortunately there is little advice online about how to do this effectively. The first part of this workshop will examine ways to promote your services, discuss effective approaches when responding to client briefs and improve your presentational skills for that crucial pitch. 592 United Kingdom Paul Boag of "Headscape" & "boagworld.com" How to Win Pitches, Charm Clients and Get Signoff 2009-02-10 false http://carsonworkshops.com/2009/paulboag/index.html http://events.boxesandarrows.com/events/592 http://events.boxesandarrows.com/event/logo/592/logoColourGrey-small-1.jpg carsonified, designer, developer, internet, online community, online marketing, web, workshop London United Kingdom 2009-03-10 In the first half of this special one-day workshop, we'll take a quick look at how to set up your own full-featured web development environment for free. Then we'll delve into the nuances of selectors, with an eye toward advanced CSS selectors and how they can make your CSS leaner and meaner than ever. This will be a look not only at the present state of selector support, but also its future and how you can jump right into the future today! In the second half, table layout will be the order of the day. What's that, you say? Not using tables for layout! Of course not, but instead taking table markup and laying it out in decidedly non-tabular ways. We'll go way beyond the old table-as-bar-chart trick (though we'll work with that one too) and play around with timelines, maps, and more. In the process, you'll break down some deeply ingrained habits and learn to look at your markup in a whole new way. That will provide a nice segue into the final topic of the day, HTML 5. Besides covering some of the differences between HTML 4 and HTML 5, we'll take a swing at using and styling some of the new HTML 5 elements and discuss some of the current pitfalls. 622 United Kingdom The Exciting Future of CSS and XHTML with Eric Meyer of "Complex Spiral" & "An Event Apart" 2009-03-09 false http://carsonworkshops.com/2009/ericmeyer/index.html http://events.boxesandarrows.com/events/622 http://events.boxesandarrows.com/event/logo/622/Carsonified.jpg css, designer, developer, eric meyer, html, web, workshop San Francisco USA 2009-04-01 Luke Hohmann, author of Innovation Games: Creating Breakthrough Products Through Collaborative Play will teach his intensive, two-day class about Innovation Games at Cooper. When: March 30th-31st, 2009 Where: Cooper, 100 First Street, 26th Floor, San Francisco Price: $995 per person, $895 per person for two or more attendees To register: send email to info@enthiosys.com Designed by Enthiosys, a leading provider of agile product management consulting services, Innovation Games are serious games that help you understand how your customers think and what they value. This course will provide you with the tools to plan, play, and process the results of the games. You’ll also receive comprehensive notes, worksheets, templates, and books to help you bring your new experiences into active practice on your own projects. In a recent Forrester report, analysts TJ Keitt and Tom Grant explain: Serious gaming… can circumvent many of the traditional problems with product requirements, including collecting sufficient information across customers, partners, and internal stakeholders to make product decisions. Not only are the games relatively lightweight exercises, but they also use a lighter touch to resolve many debates over product decisions. Who Should Attend? * Product managers and directors of product management * Interaction designers and digital product professionals * Product marketing managers * Members of the professional services organization * Any member of the company who has direct customer collaboration For more information, please see: http://www.cooper.com/journal/2009/01/innovation_games.html http://www.enthiosys.com/insights-tools/special-2-day-innovation-games-class-at-cooper-u-mar-3031-2009/ 633 CA Luke Hohmann, author of "Innovation Games: Creating Breakthrough Products Through Collaborative Play" will teach an intensive class about Innovation Games, March 30-31, 2009 at Cooper in SF CA. 2009-03-30 false http://events.boxesandarrows.com/events/633 http://events.boxesandarrows.com/event/logo/633/cooperlogo.gif agile, agile product management, class, collaboration, collaborative design, cooper, enthiosys, feature, feature definition, product management, requirements, seminar, serious games, serious gaming, understanding customers, workshop Lugano Switzerland 2009-04-11 This workshop gives you basic tools to value usability and to identify products' and services' problems. Moreover, we will talk about design pattern, standard solutions that you may use to solve usability problems. Until 22th March: one day € 400 / Fr. 600 two days € 600 / Fr. 900 Later: one day € 500 / Fr. 750 two days € 750 / Fr. 1100 657 Switzerland This workshop is an introduction to usability and design pattern. 2009-04-09 false http://www.sketchin.ch/workshop-usabilita-pattern/ http://events.boxesandarrows.com/events/657 design pattern, usability, workshop London United Kingdom 2009-04-28 In this workshop you will gain insight into all aspects of web UI design including: coding style, visual factors like color and weight, movement between screens, and the role of copywriting in interface design. It will also go outside of interface design to the broader development process, from feature conception to sketches to implementation. 623 United Kingdom From sketches to code - The complete guide on how designers and developers can work in harmony 2009-04-27 false http://carsonworkshops.com/2009/ryansinger/index.html http://events.boxesandarrows.com/events/623 http://events.boxesandarrows.com/event/logo/623/Carsonified.jpg designer, developer, internet, rails, web, workshop New York USA 2009-05-03 The MFA in Interaction Design Program at the School of Visual Arts (SVA) and the Interaction Design Association of New York City (IxDA NYC) are pleased to announce: "Visual Storytelling Through Comics: Theory and Practice" with comic book artist Scott McCloud In this exclusive two-day workshop event, strong emphasis will be given to developing clarity, storytelling skills and personal expression. Students will learn and apply a variety of techniques for presenting narratives through comics, as well as a wide arsenal of skills applicable to any form of graphic communication. The workshop culminates in the creation of a short comics feature, written and drawn by each student. WHEN Friday and Saturday, May 1 and 2, 2009 Approx. 10:00 a.m. to 5:00 p.m. WHERE School of Visual Arts, MFA Interaction Design Flatiron District New York City FEE $295 (includes lunch) HOW TO SIGN UP The workshop is limited to 40 participants. Because great interest is anticipated, entry to the workshop will be granted by a random electronic drawing (out of fairness to everyone). Deadline is Monday, April 6 at 12:00 p.m. Eastern Time. COURSE OUTLINE Day One: * Writing with Pictures: The basics of telling stories with pictures in sequence * The Five Choices all comics artist face: Choice of Moment, Choice of Frame, Choice of Image, Choice of Word and Choice of Flow * Clarity and Intensity: How to balance clear communication with a compelling presentational style * Exercises and critiques Day Two: * Creating human beings on the page and connecting with the human beings who'll be reading your work (including an examination of facial expressions and the calligraphy of body language) * Negotiating the dynamic relationship of words and pictures and using the freedoms they can afford each other * Tools and Techniques: A brief discussion of the tools used by comics professionals * Creating an original comics feature * Critiques and general discussion 678 NY Join comic book artist Scott McCloud for an exclusive two-day visual lecture and intensive hands-on workshop in the art of making comics. 2009-05-01 false http://bit.ly/mccloudworkshop http://events.boxesandarrows.com/events/678 comics, ixda, mccloud, nyc, storytelling, sva, workshop Berlin Germany 2009-05-16 Park Inn Berlin-Alexanderplatz Alexanderplatz 7 10178 Berlin, Germany Early Bird pricing (until Jan 31) $1,795 four days $595 single day Regular pricing $2,695 four days $895 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 604 Germany This four-day workshop series examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture. 2009-05-12 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/604 http://events.boxesandarrows.com/event/logo/604/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop Hamburg Germany 2009-05-19 Workshop I: Developing a unified web site or intranet for a large, decentralized organization is the Holy Grail for many of today's Internet professionals. This day-long seminar is for managers and web professionals who desperately want to tie together content in a rational, user-centered way, regardless of content ownership issues, cultural hurdles, and turf battles. This advanced information architecture seminar combines lecture, demonstration and exercises, discussion, and handouts to address a topic that bewilders every large organization: designing unified information architectures for large enterprises. You'll learn to: - Develop main pages and other upper-level "portal" components that convey a single cohesive organization, not a collection of warring business units. - Use metadata and contextual navigation to help users move from one content-rich page to another, regardless of which business unit manages that content. - Design search interfaces for improved access to content stored in organizational "silos". - Better implement an enterprise-wide information architecture through appropriate research and design methods and improved governance. During the day, we'll cover these topics: - Overview of enterprise information architecture (EIA) - EIA from the top-down: taxonomies, guides, and other techniques for unifying departmental content - EIA from the bottom-up: content models and metadata to enable contextual - EIA and search: indexing cross-departmental content, presenting results consistently - EIA and the organization: models for rolling out an enterprise information architecture, staffing it, and paying for and managing it in a distributed corporate environment Who should attend: Information architects, content managers, webmasters, managers, and others pulling out their hair to develop a unified information architecture for a large, political, and decentralized organization's web site or intranet. 610 Germany Developing a unified web site or intranet for a large, decentralized organization is the Holy Grail for many of today's Internet professionals. This day-long seminar is for managers... 2009-05-18 false http://www.uxworkshops.com http://events.boxesandarrows.com/events/610 http://events.boxesandarrows.com/event/logo/610/logo_2008.jpg germany, hamburg, information architecture, lou rosenfeld, louis rosenfeld, workshop, workshops Lugano Switzerland 2009-05-30 How to project visual design according to user experience design. Until 22th March: € 600 / Fr. 900 Later: € 750 / Fr. 1100 658 Switzerland This workshop will teach you how to design visual for online media. 2009-05-28 false http://www.sketchin.ch/workshop-visual/ http://events.boxesandarrows.com/events/658 design, visual, workshop San Francisco USA 2009-06-19 Hotel Kabuki 1625 Post Street San Francisco, CA 94115 Early Bird pricing (until Jan 31) $1,695 four days $495 single day Regular pricing $2,595 four days $795 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 605 CA This four-day workshop examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture 2009-06-15 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/605 http://events.boxesandarrows.com/event/logo/605/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop Lugano Switzerland 2009-06-20 This workshop will teach you how to develop information architecture with users. Until 22th March: € 600 / Fr. 900 Later: € 750 / Fr. 1100 661 Switzerland This workshop will teach you information architecture basis. 2009-06-18 false http://www.sketchin.ch/workshop-architettura-informazione/ http://events.boxesandarrows.com/events/661 architecture, information, workshop London United Kingdom 2009-06-23 Everyone knows about blogs and social networks such as Facebook and Twitter. And they've heard about someone who has used them to grow a huge customer base. Everyone wants to be hands-on, grass roots and interactive. But what does this mean? And more to the point, how do you do it? The Whuffie Factor will traverse the landscape of Web 2.0 and show you how to become a player, it is not just another workshop about online marketing. 593 United Kingdom Tara Hunt of "Citizen Agency" The Whuffie Factor: Using the Power of Social Networks to Build Your Business 2009-06-22 false http://carsonworkshops.com/2009/tarahunt/index.html http://events.boxesandarrows.com/events/593 http://events.boxesandarrows.com/event/logo/593/logoColourGrey-small-1.jpg carsonified, designer, developer, internet, online community, online marketing, web, workshop Washington USA 2009-07-25 In this half-day workshop, facilitators will lead participants though a series of exercises and role-playing games that help them practice these “people” skills. The day will cover six different skills, used for working with clients and collaborating with team members—critiquing, presenting, interviewing, directing, responding (to feedback), and brainstorming. For each skill, the facilitators will role-play a scenario, lead a discussion around the scenario, let the participants role-play, and provide tips and suggestions. At the end of each discussion, participants will have not only food for thought, but a structured way of considering similar scenarios in their own work. These scenario discussions will make up the bulk of the day. At the beginning of the workshop, we’ll cover some basic topics and establish a framework for the discussion. This introduction will include our thoughts around establishing a communication philosophy, different personality types of clients and colleagues, different communications media. The workshop will also cover a handful of day-to-day skills that may be used in a variety of scenarios, like writing emails, holding difficult conversations, working with people who report to you, delegating, and observing. This workshop is ideal for anyone working in a creative environment, regardless of job title, responsibilities, or management level. Learning Objectives By the end of this workshop, participants will know: How to recognize different habits in clients and colleagues How to avoid typical sticky situations How to smooth over typical sticky situations, should they arise What kinds of skills they need to address different situations How to analyze scenarios to better understand social dynamics 1009 DC Even talented designers have to work with other people, which means dealing with ego, personality, and insecurity. EightShapes' $188 half-day workshop can help you master these situations! 2009-07-24 false http://eightshapes.com/2009/05/14/mastering-difficult-conversations-july-2009-workshop/ http://events.boxesandarrows.com/events/1009 http://events.boxesandarrows.com/event/logo/1009/eightshapes-mark.png collaboration, design, getting along, management, people skills, techniques, workshop Pune India 2009-07-26 Dear friends: Register for the first INNOVATION WORKSHOP from innovation club (http://www.innovationclub.net/) A hands on workshop for innovation enthusiasts. A Group of professionals from varied fields, interaction designers, students, teachers from Design institutes, participate for learning, and exploring an innovation method and attempt to use the innovation method to create innovative Design solutions. 1) For registrations http://www.innovationclub.net/Events_workshop_1.htm 2) In the workshop, we will explore "Six thinking hats" http://www.innovationclub.net/Methods_6%20thinking%20hats.htm 3) Join the Free Innovationclub Yahoo group = InnovationClub-subscribe@ yahoogroups. co.in Regards Atul Manohar atul_man@yahoo. com 1011 India A hands on workshop for innovation enthusiasts. participate for learning, and exploring an innovation method and attempt to use the innovation method to create innovative Design solutions. 2009-07-25 false http://www.innovationclub.net/Events_workshop_1.htm http://events.boxesandarrows.com/events/1011 http://events.boxesandarrows.com/event/logo/1011/innovatio_club_logo.png innovation, methods, workshop San Francisco USA 2009-08-27 Want to learn remote research? Bolt | Peters is hosting a one-day workshop on August 26th, and you're invited. Give us a day and we can teach you all the rocket surgery you need to conduct qualitative studies the real-time, native environment way. * Date: Wednesday, August 26th, 2009 * Time: 9am - 4:30pm. Sign-in starts at 8:30am, Drinks and schmoozing afterwards * Place: Bolt | Peters User Experience at 60 Rausch St., unit 102 * More Info: escapethelab.com * Cost: $399. Register now (space very limited). 1/2 off for students and underemployed. * By: Bolt | Peters User Experience the makers of Ethnio Bolt | Peters Instructors --------------------------- * Cyd Harrell, Director of Research * Frances James, Lead UX Researcher * Nate Bolt, CEO Who Should Attend? ----------------------- Researchers, designers, and product managers who want to watch real people use technology from the comfort of their own desks. (While saving travel costs and the planet!) What We'll Cover ------------------- * Strengths and weaknesses of remote ux research * Study design & scripting * Participant recruiting options * Moderating in the remote environment * Tools for screen sharing, recording, and communication * What can go wrong and what to do about it What You'll Take Home -------------------------- * A Trapper Keeper full of script outlines, consent forms, and software comparisons * A starter account for Ethnio online recruiting * A coupon for 20% off our forthcoming book, Remote Research * 15% discount on all Rosenfeld Media books * A newfound confidence in conducting your own remote research! Register now! Space is superduper limited. Hope to see you there! 1105 CA Hands-on training in remote methods for qualitative user research, including remote usability testing, remote card sorting, and crafty different kinds of recruiting for remote studies. 2009-08-26 false http://escapethelab.com/register.html http://events.boxesandarrows.com/events/1105 http://events.boxesandarrows.com/event/logo/1105/Untitled-1.png bolt peters, remote usability, remote user research, remote ux, san francisco, training, usability research, user testing, ux testing, workshop Lugano Switzerland 2009-09-19 This workshop will teach you how to develop your first interfaces' project. Until 22th March: € 600 / Fr. 900 Later: € 750 / Fr. 1100 659 Switzerland This workshop is an introduction to design for web and mobile interfaces. 2009-09-17 false http://www.sketchin.ch/workshop-interfacce-web-mobile/ http://events.boxesandarrows.com/events/659 interfaces, mobile, web, workshop Lugano Switzerland 2009-10-17 This workshop will teach you how to use agile methodology to improve change managing and benchmark markek answer. Until 22th March: € 600 / Fr. 900 Later: € 750 / Fr. 1100 660 Switzerland This workshop will teach you how to use agile methodology in online services design. 2009-10-15 false http://www.sketchin.ch/workshop-design-agile/ http://events.boxesandarrows.com/events/660 agile, design, online, services, workshop Pittsburgh USA 2009-10-16 Want to learn ActionScript 3.0 from the ground up? This session is for you. It will start at the beginning answering questions like what is ActionScript, how do I use it, and where does it go again? We'll walk through some of the tools and best practices for getting started and progress to ActionScript basics like variables and functions, basic events and interaction, and working all the way to loops, objects, and arrays. 9am - 12:30pm Sheraton Station Square 300W Station Square Dr. Pittsburgh, PA 15219 $90 - Regular $55 - Students http://www.flashpitt.com/register/ 1360 PA Flashpitt 2009 presents "Beginning ActionScript 3.0" with Wayne Lincoln. 2009-10-15 false http://www.flashpitt.com/ http://events.boxesandarrows.com/events/1360 http://events.boxesandarrows.com/event/logo/1360/fp-09.gif actionscript, flash, workshop Pittsburgh USA 2009-10-16 Deploying streaming video with Flash Media Server (FMS) has many advantages from more efficient bandwidth usage, faster start to playing video and enhanced digital right management. With the release of Flash Media server 3.5 have come new powerful capabilities including live DVR functionality, Dynamic Streaming, H.264 support and many others. In this workshop you will be walked through the development process of creating a streaming video application from installation of FMS to project deployment. Additionally, participants will be guided through both client side and sever side APIs as well as the process of using FMS 3.5’s new capabilities like creating DVR like functionality with the ability to pause and rewind live video and multiple bitrate and bandwidth detection via dynamic streaming. Attendees will leave this session with an understanding of FMS works and how to implement in a project. A laptop that can run windows -- either as the main OS or as a virtual machine -- is recommended for this workshop. 9am - 12:30pm Sheraton Station Square 300W Station Square Dr. Pittsburgh, PA 15219 $90 - Regular $55 - Students http://www.flashpitt.com/register/ In 2000, Michael created his first tween of a bouncing ball. Nine years later, he is still working with the Flash Platform as a developer. Michael has worked on several projects for a variety of clients from small start-ups to Fortune 500 companies. In addition to his project work Michael has taught courses on flash platform development at CDIA Boston University, EEI Communications and Kaplan University. Michael is also the founder and organizer of Baltimore SWF, Baltimore's Flash development user group. When not working or involved in the interactive community, Michael can be found at home with his wife and two kids. 1361 PA Flashpitt 2009 presents "Flash Video and Flash Media Server" with Michael Jovel. 2009-10-15 false http://www.flashpitt.com/ http://events.boxesandarrows.com/events/1361 http://events.boxesandarrows.com/event/logo/1361/fp-09.gif flash, flash media, flash video, workshop Pittsburgh USA 2009-10-16 Learning a new programming language, authoring environment and platform can be a scary thing, but it doesn't have to be if you have something to relate it back to. In this workshop Julian will demonstrate the process of creating iPhone applications using the IPhone SDK. We'll take a tour through the new tools used to create application, as well as, learn the basics of Objective-C. With each feature shown we'll try to relate or compare it back to things familiar to all of us in Flash and ActionScript. By the end of the workshop attendees should feel confident to go and start learning how to create iPhone applications on their own. Requirements: In order to properly follow along please have a Intel based Mac laptop with the Apple Developer tools and Iphone SDK installed. (More details on where to get these tools will be sent out to workshop attendees prior to the workshop.) 1:30pm - 5:00pm Sheraton Station Square 300W Station Square Dr. Pittsburgh, PA 15219 $90 - Regular $55 - Students http://www.flashpitt.com/register/ Julian Dolce is Director of Creative Technology at Fuel Industries in Ottawa. A lot of people ask what that title really means and the simple answer is "I make cool stuff", which could be anything from a microsite, game, desktop application, iPhone application, or interactive installations. He also runs www.deleteaso.com where he posts some of his findings. 1362 PA Flashpitt presents "iPhone Development for Flash Developers" with Julian Dolce 2009-10-15 false http://www.flashpitt.com/ http://events.boxesandarrows.com/events/1362 http://events.boxesandarrows.com/event/logo/1362/fp-09.gif actionscript, flash, iphone, workshop Pittsburgh USA 2009-10-16 Building on the Beginning ActionScript 3.0 session, we will continue our journey with ActionScript. The goal from this session is to approach development with thoughts of saving time, reusing code, and being more efficient. We'll do this by looking at basic Object Oriented Programming (OOP), writing classes, custom events, programatic animation, loading external content, and usage of debugging tools. 1:30pm - 5:00pm Sheraton Station Square 300W Station Square Dr. Pittsburgh, PA 15219 $90 - Regular $55 - Students http://www.flashpitt.com/register/ Josh Sager, Multimedia Instructor for the Pittsburgh Technical Institute, is an enthusiastic interactive developer with a passion for sharing. By day he can be found beaming Actionscript to the brains of his pupils and by night you might find him in various coffee shops on the south side building web applications. In 2008 he started an on-campus special interest group called The Grid, which researches alternative methods of user interaction with web technologies. You can find him at joshsagermedia.com. 1363 PA Flashpitt presents "Intermediate ActionScript 3.0" with Josh Sager. 2009-10-15 false http://www.flashpitt.com http://events.boxesandarrows.com/events/1363 http://events.boxesandarrows.com/event/logo/1363/fp-09.gif actionscript, flash, workshop San Francisco USA 2009-10-22 Coroflot.com, the world's largest and most active job and portfolio site for creative professionals, is coming to San Francisco for a one day event: the Creative Employment Confab, on October 21. The Confab is an informational and networking event of particular interest to designers and creative professionals in the Bay Area, especially those planning on doing creative hiring in the near future, or looking to learn about the hiring process for their own career development needs. The afternoon session begins as a moderated one hour panel discussion, with recruiters and hiring directors from some of the planet's most innovative companies: Emily Delmont Recruiter, Google Creative Lab John Foster Head of Talent and Organization, IDEO Kate Gilman Recruiter, 24 Seven, Inc. Steve Johnson Director of User Experience Design & Web Development, LinkedIn The panel is followed by a half hour Q&A period, and a two hour reception, giving attendees the opportunity to meet with each other, and with the Employer Sponsors, including creative staffing agencies Aquent, 24 Seven and Filter Talent. The optional morning session features a pair of concurrent workshops, one focused on creative hiring strategies, the other on building an online presence for job search purposes. This will be the fourth Confab, in a series that's already hit Austin, NYC and Portland, and while the format is similar, we're expecting the San Francisco installment to be the largest by a long shot: attendance is expected to approach 200, including recruiters, studio managers, designers and creative workers from a range of disciplines, including interaction, user experience and web design. Tickets: $60 for the afternoon panel and reception $85 with the optional morning session Venue: The Autodesk Gallery One Market St., Second Floor San Francisco, CA 1365 CA A unique, focused knowledge-sharing and network-building event for creative professionals and the companies that rely on them. Workshops, panel discussion, reception and some great designers. 2009-10-21 false http://www.coroflot.com/creativeconfab http://events.boxesandarrows.com/events/1365 http://events.boxesandarrows.com/event/logo/1365/coroflot_logo_on_white-PR.gif design, employment, hiring, networking, panel, workshop University of California, Berkeley USA 2009-10-28 Leaders in the field will speak throughout the day, to help facilitate forums and exercises that we hope will challenge and inspire you. By the end of the day you will generate a design agenda that will describe the responsibilities we bear, cradle to grave, for what we choose to make. Topics will ultimately be chosen by you, but candidates include the following: *What concepts, practices, ethics, principles, methods, and case studies can we share which demonstrate effective and practical ecologic design work? *How must our assumptions and practices change to make responsible use of energy, water, and precious materials? How can the results of our design work encourage similarly positive behavior? * How can our practices—and our designs—encourage meaningful human interaction and correct matters of social disparity? * How can we amplify intelligence and divert bad decisions as we collaborate with executives, managers, and others to design and operate businesses that offer sufficient profits without doing violence to other values? 1256 CA A day devoted to applying sustainable design ideas to software initiatives. Our focus will be research, synthesis, experience design, and interaction design... then we'll take it from there. 2009-10-27 false http://sites.google.com/site/designsustainability/ http://events.boxesandarrows.com/events/1256 http://events.boxesandarrows.com/event/logo/1256/763sunflower.jpg california, conference, experience architecture, interaction design, sustainability, sustainable design, workshop Washington USA 2009-11-06 L'Enfant Plaza Hotel 480 L'Enfant Plaza, S.W. Washington, DC 20024 Early Bird pricing (until Jan 31) $1,695 four days $495 single day Regular pricing $2,595 four days $795 single day Day One - Design Strategy The most stellar design will fail to succeed unless it supports an underlying business strategy. Yet a business strategy is nothing but a plan until it connects with compelling solutions that actually appeal to the target customer. Whether you're a manager or an enterprising practitioner, this workshop provides you with the tools you need to put your designs into business. And vice versa. Day Two - Design Research To get through to your customers, you need to know exactly what makes them tick. And that means learning more than just the usual superficial characterizations. What do they want? Need? Crave? What are they really trying to do, and why? With the research frameworks and methods covered in this jam-packed workshop, you'll discover how to unearth deep, practical insights about the people you want to reach most. Day Three - Information Architecture All the design strategy, user research and interaction design in the world isn't going to get customers to the information they need without a sound architecture to guide them. This lesson features an array of practical techniques to help you analyze, model and describe the content on your site. Day Four - Interaction Design Once you've developed a strategy and completed your research, how do you make a product or service that both engages users and works well? It's up to you to transform the research data into an effective design, and then get that design built. In this session, you'll not only learn how to design for better interactions, you'll also learn how to become a better interaction designer. 606 DC This four-day workshop series examines the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and Information Architecture 2009-11-02 false http://adaptivepath.com/events/2009/uxi/ http://events.boxesandarrows.com/events/606 http://events.boxesandarrows.com/event/logo/606/uxi-logo.png adaptive path, design research, design strategy, information architecture, interaction design, uxi, workshop Amsterdam Netherlands 2009-12-12 Design for Conversion is unique in that it offers a platform for bridging the gap between the three attending disciplines that are crucial to successful conversion on the web; online marketing, analytics and user experience design - also referred to as “the conversion family”. Design for Conversion is not for the faint at heart as there is no escaping the interactive nature of the format. You will have to be willing to burn and learn. The interaction takes place in a special exchange with the international key note speakers. Besides being experts in their field, just as importantly, the speakers become actively involved in the participants’ team challenges. This expectation to get involved may not be for everybody, but one thing’s for sure boring it is not! Why the Mobile Edition: Addressing the need to drive conversion through portable devices is unavoidable in this day and age. Consumers increasingly expect access to quality services irrespective of where they happen to be. Not long ago something always seemed to be missing from the business equation, be it infrastructure, standards, devices, applications or business models. That was then, this is now: companies who continue to ignore the opportunities targeting consumer behaviour and driving conversion through portable devices will be missing out big time! For this special Mobile Edition, the Design for Conversion team has yet again managed to interest a star cast of speakers. With pride they present: Priya Prakash – Creative Director for Consumer Experience, Nokia Eric Siegel – President, Prediction Impact Inc. Scott Weiss – Symbian Foundation, Chair of UI Council Jerome Nadel - Senior Vice President of User Experience at Sagem Wireless Further information on the speakers: http://designforconversion.nl/speakers/ 1378 Netherlands On December 11th Design for Conversion (DfC) will host its first Mobile Edition ! 2009-12-11 false http://www.designforconversion.nl http://events.boxesandarrows.com/events/1378 http://events.boxesandarrows.com/event/logo/1378/dfc_banner_duo4.gif amsterdam, analytics, mobile, online business, persuasive, ux, workshop Bristol United Kingdom 2012-03-09 Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, will be coming to Bristol in March to share his wisdom in two exclusive workshops. In this first workshop, he covers advanced user testing. Organised by the Bristol Usability Group, this course gives rare insights into the practical doings of usability professionals, normally shrouded behind walls of confidentiality. This course is based on the practical accumulated experience - both good and bad - of the almost 100 professional usability teams who participated in the CUE projects, conducting controlled usability tests in realistic, industrial settings. If you're a usability professional who has conducted a number of tests, here is an opportunity to assess and improve your skills in the key areas of task creation, usability moderation, creating great recommendations, and communicating results. It’s the best tune-up you’ll ever get. 1754 United Kingdom Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, shares his wisdom about advanced topics in user testing. 2012-03-08 false http://uxbristolmolich1.eventbrite.co.uk/ http://events.boxesandarrows.com/events/1754 uk, usability, workshop Bristol United Kingdom 2012-03-10 Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, will be coming to Bristol in March to share his wisdom in two exclusive workshops. In this second workshop, organised by the Bristol Usability Group, he explores tools and techniques used to measure usability. Qualitative usability testing is by far the most widely used usability method. However, usability practitioners are discovering that they need to accommodate managers who are no longer satisfied with qualitative data and insist on measurements because "You can’t manage what you don’t measure." The current literature on usability measurements aimed at usability practitioners is very limited. This course offers practical information about best practice in usability measurements with real users. The course gives rare insights into how experienced usability professionals do measurements. The course draws upon findings from the recent CUE-8 study where 15 teams including some renowned experts independently tested the same web site under realistic conditions. 1755 United Kingdom Rolf Molich, co-creator of the heuristic evaluation method (with Jakob Nielson) and the hugely influential CUE studies, shares his wisdom about tools and techniques for measuring usability. 2012-03-09 false http://uxbristolmolich2.eventbrite.co.uk/ http://events.boxesandarrows.com/events/1755 uk, usability, workshop Amsterdam Netherlands 2012-04-27 Day One - Strategy Great design reflects business strategy and vice versa. Principles of strategy may not change, but the practice is constantly evolving. Whether you're working on grand strategy for your product or want a better understanding of the forces shaping your work, this workshop dives into the design & strategy dynamic with new thinking, examples from our experience and hands-on exercises. Day Two - Research You need to make design research count. Valuable research collects information and turns that into knowledge and wisdom about what to do next, but it's often an activity that fails to get the necessary attention and investment. Through examples, a bit of theory and hands-on exercises we'll show you how to get the most for your money, manage your stakeholders and give your designs the concrete direction needed to deliver great experiences. Day Three - Interaction Design It takes more than customer insights and a solid product strategy touccessfully deliver on your customer's expectations. The challenge of transforming research insight and business goals into meaningful and tangible outcomes remains as the primary goal the Interaction Designer. In this session, you'll learn to quickly move from abstract insight, to sketching, prototyping and beyond. Day Four - Digital Service Design Successful product and service experiences are those that have been orchestrated in a way that best considers the changing needs of people, along with the efforts of the organizations that serve them. This day brings together the essentials of modern multi-channel information architecture with the emerging practices of services design. You'll take away tools of modeling and analysis that shape smart and systemic solutions. 1752 Netherlands This four-day workshop series is for experienced professionals wanting to take their practice to the next level. We examine the key elements that contribute to a successful interactive experience: Design Strategy, Design Research, Interaction Design and D 2012-04-23 false http://uxiams12.eventbrite.com/ http://events.boxesandarrows.com/events/1752 http://events.boxesandarrows.com/event/logo/1752/uxintensiveprimaryscreen.jpg design, ixd, service design, ux, workshop